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The differences between escalation engineers and senior systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a senior systems engineer. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $108,121 average annual salary of a senior systems engineer.
The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a senior systems engineer are architecture, linux, and java.
| Escalation Engineer | Senior Systems Engineer | |
| Yearly salary | $109,368 | $108,121 |
| Hourly rate | $52.58 | $51.98 |
| Growth rate | 5% | 21% |
| Number of jobs | 53,911 | 166,742 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 69% |
| Average age | 43 | 39 |
| Years of experience | 2 | 2 |
The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.
A senior systems engineer specializes in overseeing network systems, management tools, software, and hardware within a company or an organization. Their primary responsibility is to install, maintain, and resolve complex system issues using their years of extensive knowledge and expertise. They can also provide insights, troubleshooting, and technical support should it be needed. Furthermore, as a senior systems engineer, it is also their responsibility to lead, supervise, and coordinate with a team of skilled system engineers while in adherence to company policies and regulations.
Escalation engineers and senior systems engineers have different pay scales, as shown below.
| Escalation Engineer | Senior Systems Engineer | |
| Average salary | $109,368 | $108,121 |
| Salary range | Between $80,000 And $148,000 | Between $82,000 And $141,000 |
| Highest paying City | San Francisco, CA | Redwood City, CA |
| Highest paying state | Washington | Washington |
| Best paying company | Meta | Roku |
| Best paying industry | Technology | Retail |
There are a few differences between an escalation engineer and a senior systems engineer in terms of educational background:
| Escalation Engineer | Senior Systems Engineer | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 69% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Massachusetts Institute of Technology | California State University - Long Beach |
Here are the differences between escalation engineers' and senior systems engineers' demographics:
| Escalation Engineer | Senior Systems Engineer | |
| Average age | 43 | 39 |
| Gender ratio | Male, 91.7% Female, 8.3% | Male, 88.6% Female, 11.4% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3% | Black or African American, 4.3% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 9% | 8% |