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Escalation engineer vs systems integration engineer

The differences between escalation engineers and systems integration engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a systems integration engineer. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $106,065 average annual salary of a systems integration engineer.

The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a systems integration engineer are python, architecture, and system integration.

Escalation engineer vs systems integration engineer overview

Escalation EngineerSystems Integration Engineer
Yearly salary$109,368$106,065
Hourly rate$52.58$50.99
Growth rate5%5%
Number of jobs53,911217,599
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 70%
Average age4343
Years of experience22

What does an escalation engineer do?

The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.

What does a systems integration engineer do?

A systems integration engineer is responsible for evaluating the efficiency and performance of the control systems to support business operations and requirements. Systems integration engineers develop technical solutions from business initiatives that would maximize a team's productivity and increase target performance. They also handle the upgrades of network infrastructure and system configuration and resolve technical failures as soon as they arise. A systems integration engineer must have excellent communication and technical skills, especially in providing recommendations to improve the network's capability and prevent downtimes.

Escalation engineer vs systems integration engineer salary

Escalation engineers and systems integration engineers have different pay scales, as shown below.

Escalation EngineerSystems Integration Engineer
Average salary$109,368$106,065
Salary rangeBetween $80,000 And $148,000Between $79,000 And $141,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaMeta
Best paying industryTechnologyProfessional

Differences between escalation engineer and systems integration engineer education

There are a few differences between an escalation engineer and a systems integration engineer in terms of educational background:

Escalation EngineerSystems Integration Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 70%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyCalifornia State University - Long Beach

Escalation engineer vs systems integration engineer demographics

Here are the differences between escalation engineers' and systems integration engineers' demographics:

Escalation EngineerSystems Integration Engineer
Average age4343
Gender ratioMale, 91.7% Female, 8.3%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 8.1% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 14.1% White, 60.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between escalation engineer and systems integration engineer duties and responsibilities

Escalation engineer example responsibilities.

  • Create Powershell and PowerCli scripts to automate tasks for maintaining and troubleshooting the ESXi hosts.
  • Manage VDI environment, configure XD (pervasive desktop) vs XA (non-pervasive laptop) environments.
  • Maintain, monitor, manage and right size the VM environment using industry virtualization tools on a daily basis.
  • Deploy DDC and provisioning services, as well as deployed VDI.
  • Maintain department's FTP site.
  • Reset user roaming profiles on windows 2008 R2.
  • Show more

Systems integration engineer example responsibilities.

  • Develop batch files using Perl and ScriptIt to fully automate unattend per-install load for each individual project.
  • Manage, configure and build the lab environment for testing which consists of physical and virtual servers (VMWare).
  • Design, configure and manage mid-size VMware infrastructure.
  • Create and implement a database to support multiple users in managing and tracking development artifacts.
  • Focuse on delivering engine, air handling, after-treatment and controls architecture recommendations to achieve cost reduction and fuel economy improvements.
  • Perform scans and vulnerability assessments using AppDetective, WebInspect, ACAS and NESSUS scanner.
  • Show more

Escalation engineer vs systems integration engineer skills

Common escalation engineer skills
  • Cloud, 10%
  • Azure, 7%
  • Linux, 5%
  • Java, 4%
  • Troubleshoot, 4%
  • Analyze Problems, 4%
Common systems integration engineer skills
  • Python, 8%
  • Architecture, 7%
  • System Integration, 7%
  • C++, 6%
  • Linux, 5%
  • DOD, 4%

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