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Revit Technician
Iconn Drafting & Design
Field service technician job in Newington, CT
ICONN Drafting & Design is committed to advancing the mechanical and plumbing virtual design industry through innovative solutions that merge hands-on experience with cutting-edge technology. As a woman-owned business, we take pride in our unique approach that blends a strong work ethic with advanced technological tools. Our team values creativity, problem-solving, and a forward-thinking mindset to revolutionize the industry. Based in Newington, CT, we are driven by a passion for redesigning the future of virtual design in construction.
Role Description
This is a full-time hybrid role for a Revit Technician based in Newington, CT, with some flexibility for remote work. The Revit Technician will be responsible for preparing technical drawings for mechanical and plumbing systems, Revit troubleshooting, maintaining Revit Famlies and systems, as well as collaborating with project teams to ensure design accuracy and efficiency.
Qualifications
Proficiency in Technical Support, Troubleshooting, and Operating Systems
Experience with Computer Maintenance and Computer Repair
Strong skills in Revit software
Detail-oriented with excellent problem-solving and analytical skills
Ability to work both independently and as part of a team in hybrid work situations
Experience in construction or MEP (mechanical, electrical, plumbing) drafting preferred
$36k-58k yearly est. 4d ago
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Shoe Repair Technician
Vibram
Field service technician job in North Brookfield, MA
The Shoe Repair Technician will report to the USA Shoe Repair Manager, Vibram Corporation, and will have primary responsibility for the Shoe Repair business segment, as well as act as limited interface with OEM shoe brands and manufacturers. Candidate will help coordinate and execute the marketing and operational activities of the shoe repair division. The candidate will assist management in product, promotion, merchandising, service, distribution and overall profitability of the product line and business segment. Candidates should have excellent verbal and written communication skills and digital marketing experience. Experience or knowledge in footwear and footwear construction is strongly preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties as required:
Assist Shoe Repair Manager in all aspects of the Shoe Repair business segment.
Manage and respond to all CS/Inquiry related emails.
Willingness to travel (up to 50%) across North America with some International travel required.
Complete ownership of Mobile Innovation Labs (Inspection stickers, proper maintenance practices, inventory, etc.).
Ability to drive and operate Mobile Innovation Labs (38' Recreational RV and 24' Box Truck).
Logistical and onsite lead of all Shoe Repair related activations and events i.e. (clinics, Open Houses, etc.).
Log all internal and external shoe repair projects in conjunction with Master Cobbler.
Assist Master Cobbler with projects, inventory management, ordering, etc.
Ability to learn and grasp aspects of footwear construction, manufacturing, and repair.
Assist internal departments on shoe repair related projects/inquiries including but not limited to: Product Creation/Development, Sales, Marketing, Sports Marketing, Chem Lab, Operations, etc.
Place sample orders on behalf of the Shoe Repair team and related projects or departments.
Ability to lift ~50lbs.
Ability to assist in digital marketing needs (newsletters, flyers, surveys, etc.).
Sales experience (B2B and B2C).
Marketing and digital marketing experience.
Ownership of “Cobbler 4.0” Training Program (digital, outreach, customer service, etc.).
Keep accurate inventory levels of all Shoe Repair related Point of Purchase items and identify fulfillment needs.
Ability to navigate basic Excel and PowerPoint functions.
Miscellaneous projects and tasks related to business segment.
To perform the job successfully, an individual should demonstrate the following competencies:
Excellent communication skills including written and verbal communication, listening, and a positive attitude.
Accurately perceives information from others. Assures appropriate flow of information, and reports matters clearly, concisely, and accurately.
Works diligently to improve overall skills through whatever means available.
Maintains efficient and effective control of costs and utilization of resources.
Develops good interdepartmental communication mechanisms for all departments.
Demonstrate competent problem solving and negotiation.
Must be detail oriented with a thorough understanding of marketing and advertising functions.
Displays creativity and imagination. Explores new avenues, ascertains the value, and coordinates the development of a new plan or idea.
Meets deadlines and can handle multiple projects at a time.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
Bachelor's degree preferred.
3+ years of experience.
Must be a self-starter and able to work independently yet function as a key team member.
Experience in retail, marketing, sales and/or consumer products, footwear and/or outdoor industry a plus.
Knowledge and awareness of footwear and footwear construction/manufacturing.
Vibram is a growth company looking for team members to grow with it. Vibram offers a generous total rewards package, casual work environment and a collaborative atmosphere for professional development.
Vibram is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
$39k-61k yearly est. 2d ago
Field Service Technician - Hartford
Culligan Quench 4.3
Field service technician job in Hartford, CT
Job DescriptionAbout Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
FieldServiceTechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)
Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles).
What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities.
Position OverviewThe FieldServiceTechnician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance.
RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22.9-23 hourly Easy Apply 16d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 15d ago
Field Service Technician
Crown Equipment Corporation 4.8
Field service technician job in Worcester, MA
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
* Perform all assigned planned maintenance on customer lift trucks.
* Maintain a service van and its inventory.
* Process paperwork after completion of each job.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent
* Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
* Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
* Good written/verbal communication and customer care skills.
* Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
* Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
* Industry related training is preferred
* Ability to read and understand service manuals, plan, and follow-through
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
* Competitive Wages. The anticipated starting pay range for the position is $25 to $30 but is commensurate with skills and related experience,
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
Health Savings Accounts and Flexible Spending Accounts,
401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
Paid Parental Leave,
9 Paid Holidays,
Paid Vacation accrued at a rate based on length of service and position,
Paid Sick Leave,
Birthday Pay for Non-Exempt employees,
Tuition Reimbursement up to $5,250 per calendar year,
and much more.
EOE Veterans/Disabilities
Nearest Major Market: Worcester
Job Segment: Maintenance, Welding, Electrical, Warehouse, Manufacturing, Engineering, Customer Service
$25-30 hourly 60d+ ago
Field Service Technician
SPX Technologies 4.2
Field service technician job in Worcester, MA
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
JOB SUMMARY
This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle-including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation.
In addition to core service activities, the ServiceTechnician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES
• Service, maintain, and install new and existing factory assembled cooling equipment.
• Perform inspection, diagnostics, and corrective actions on cooling towers from multiple OEMs.
• Carry out water treatment monitoring, testing, and basic remedial actions to support cooling system health and compliance.
• Survey customers' installations and recommend improvements for enhanced performance, water efficiency, and alignment with current legislation.
• Support UK factory sales with installation and assembly visits.
• Assist sales personnel with competitor and SPX product information required for quotations.
• Ensure all site work is completed in accordance with the latest Health & Safety guidelines.
• Participate in inter departmental training programs.
• Perform warranty repairs and assist with commissioning.
• Effectively utilise SPX Leadership Standards to create a positive working environment that drives business objectives.
KNOWLEDGE, SKILLS & ABILITIES
• Experience servicing cooling towers and associated equipment across multiple OEM product ranges.
• Practical knowledge of water treatment principles, such as system testing, dosing requirements, Legionella control, and water chemistry troubleshooting.
• Ability to work unsupervised and under own initiative.
• Strong communication skills and the ability to supervise sub contractors and internal staff.
• Ability to work in confined spaces and at height.
• Ability to perform site relevant manual handling.
• Experience with the SPX Marley product range.
• Flexibility to work overtime and adapt to schedule changes at short notice.
• Willingness to travel throughout the UK and internationally on a scheduled or ad hoc basis.
EDUCATION AND EXPERIENCE
• Formal engineering qualification or a minimum of five years' experience in a similar role.
• Demonstrated experience in water treatment servicing within industrial cooling environments.
• Full UK driving licence.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proactive, adaptable, and flexible attitude.
• Computer literate.
• Self motivated with strong decision making capability.
• Ability to work alone while contributing effectively as a team member.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
$54k-77k yearly est. 39d ago
Field Service Technician
Vp 3.9
Field service technician job in Hartford, CT
IMMEDIATE HIRING NEED
FieldServiceTechnician
We are seeking a dedicated and experienced FieldServiceTechnician to join our team, specializing in the Installation and Repair & Maintenance of critical systems within industrial plants. This role requires extensive travel to various client locations to ensure optimal thermal safety, electrical integrity, and operational efficiency of vital infrastructure. The ideal candidate will be a highly skilled professional committed to delivering top-notch craftsmanship and adhering to the highest industry standards.
Key Responsibilities:
Perform heat trace installation to ensure accurate temperature control and optimal freeze protection for infrastructure such as pipelines and equipment.
Execute electrical installations, including control panel setups, wiring, and connectivity, ensuring adherence to regulatory requirements.
Manage and execute comprehensive installation projects, which may involve scaffolding construction and coating applications, ensuring a coordinated effort across all phases.
Adhere to all safety protocols and industry standards throughout the installation process.
Conduct a wide range of services from routine checks and fixes to unplanned emergency repairs on industrial systems.
Prioritize and execute scheduled maintenance operations to ensure the smooth functioning and longevity of facilities.
Collaborate with clients to implement maintenance programs.
Work on systems within intricate timelines to minimize downtimes and maximize output.
Qualifications and Skills:
Proven experience with electrical systems(industrial or military environment preferred)
Extensive knowledge in control panel setups, wiring, and connectivity.
Proficiency across industrial systems relevant to installation and repair.
Unwavering commitment to safety and systematic adherence to industry standards.
Strong organizational skills and ability to manage tasks within tight schedules.
Must be able to travel extensively to fulfill job requirements at various industrial power plant locations.
***Veterans Are Encouraged to Apply***
Must be able to do overnight travel
Strong electrical knowledge
$58k-93k yearly est. Auto-Apply 59d ago
Computer Field Technician
Bc Tech Pro 4.2
Field service technician job in Farmington, CT
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer FieldTechnician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 1d ago
Field Service Technician- Pumps
Flow Control Group 4.1
Field service technician job in West Springfield Town, MA
Summary: The ServiceTechnician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe a clean work area.
Essential Duties & Responsibilities:
Completes initial inspection and required paperwork for all items to be repaired or serviced
Disassembles equipment while marking items and documenting current condition
Sand blasts and paints items as required
• Helps identify items needed for repair
Measure all required parts for inspection reports
Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
• Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
• Maintains and completes required paperwork and time sheet.
• Ensures compliance with OSHA regulations
• Cleans up shop and performs other duties as assigned
Competencies:
• Ability to operate a forklift
• Strong mechanical and problem-solving skills
• Customer service and consultative skills
• Strong work ethic with ability to work under minimal supervision
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
• Organizational skills and attention to detail
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• This role requires the ability to lift up to 50 pounds unassisted.
Travel: Travel will be local. There may be times where overnight travel is required but that will be an exception. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$56k-90k yearly est. 9d ago
Customer Service Engineer
Worldwide Techservices Open 4.4
Field service technician job in Bloomfield, CT
Qualifications Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
$58k-85k yearly est. 60d+ ago
Senior Refrigeration Service Technician - Commercial & Industrial (EG)
Coolsys
Field service technician job in Springfield, MA
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE.
Sign on Bonus: up to $5,000.
00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs.
with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us Today, there are 26 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, fieldservice, chiller, specialist, HVACR, supermarket, rack systems
$35-50 hourly Auto-Apply 48d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 13d ago
Field Service Technician - Portland, Maine
Vertiv Holdings, LLC 4.5
Field service technician job in Hartford, CT
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.
Why Vertiv is the best company for FieldService professionals:
* Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture
* Company leaders have many years of hands-on FieldService experience in this industry and many others
* Tremendous focus is placed on employee technical and leadership development
* Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning
* Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more
* Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
* Company-wide commitment to promoting a strong work/life balance
* An employer-of-choice for Veterans with technical backgrounds
The FieldServiceTechnician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The FieldServiceTechnician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FieldServiceTechnician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers.
RESPONSIBILITIES:
ROLE
* Perform service tasks as assigned and as per company policies and procedures
* Capable of working under direct supervision or independently based upon training completion
* Render on-site and phone assistance to customers
* Communicate with Technical Support on technical or procedural issues
* Implement Field Change Notices per published guidelines
* Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
SAFETY
* Operate in a safe manner in accordance with published safety guidelines
* Maintain and operate company vehicle in accordance with local laws and company policy
* Must wear appropriate PPE as per company guidelines and accordance with job duties
* Adhere to work hours policy guidelines - "14 hours rule"
* Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
* Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines
* Maintain individual inventory and perform cycle counts in accordance with company policy
* Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies
CUSTOMER SATISFACTION
* Provide proper and adequate communication to internal and external customers
* Provide estimated time of arrival to the customer where applicable
* Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment
* Strive to provide all customers a "first time fix" for their equipment
* Maintain customer satisfaction rates per company guidelines
* Attend Customer Meetings as required
PERFORMANCE
* Maximize productivity by combining service opportunities
* Complete all technical and administrative work in an efficient and timely manner
* Capable of making technical and commercial decisions under pressure
* Properly evaluate site and equipment for appropriate billing status
* Maintain productive utilization rate per company guidelines
* Perform inventory cycle counts per company guidelines
* Adhere to company dress code and safety regulations
* Meet or exceed on-site response time requirements for each customer
* Understand and comply with company startup/escalation processes and procedures
* Maintain proper and adequate level of internal communications
QUALIFICATIONS
Experience (one or more of the following)
* ASEET or AMEET, or progress towards, is preferred
* High School or Vocational School Diploma
* 2-4 years military experience in a related technical field
* 0-2 years of relevant industry experience
Interpersonal and Administrative Skills
* Communicate professionally and respectfully in both written and verbal forms
* Manage time effectively by prioritizing and balancing technical tasks with administrative tasks
* Collaborative with peers, customers, suppliers, and leadership
* Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion
Technical skills
* Make basic site evaluation skills to include: environmental temperature, and general operating conditions
* Familiarity with electrical / electronic test equipment and fundamentals
* Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks
* Employ elementary fix/repair techniques based on directed supervision
* Complete service tasks and return unit to full operating conditions based upon directed supervision
* Summarize and report all work related tasks performed in written and verbal form
* Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)
WORKING CONDITIONS:
* Travel to customer sites is required within the assigned district and sometimes outside of assigned district
* Most work is scheduled maintenance, but occasionally will involve unscheduled service
* Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.
* Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 years
PHYSICAL REQUIREMENTS:
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.
Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength
OUR BEHAVIORS
* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
The anticipated salary range for this role in the Connecticut locality is between $60k to $65k per year (based on a 40-hour work week)-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
$60k-65k yearly Auto-Apply 42d ago
Senior Field Service Engineer - Co2 Lasers
Coherent 4.6
Field service technician job in Bloomfield, CT
Job Summary: Coherent is a world leader of lasers and laser-based technology for materials processing, microelectronics, scientific, life sciences and medical customers. The light we deliver touches almost every aspect of human life-vision correction to cell analysis, precision welding to 3-D metal printing, gravity wave detection to brain research. Put your talents to work at Coherent where you can create and innovate enabling technologies that will push the frontiers of science and technology.
Our team is seeking a Senior Field Integration Engineer at our Bloomfield, CT location. The successful candidate will be a customer contact for our key customer accounts providing support to help customers install products and optimize product performance in their tool. The candidate will provide hands on CO2 laser training for customers and other Coherent personnel.
Primary Duties & Responsibilities
The primary responsibilities for this position are:
Enable new customer design wins through early integration Engineering Support.
Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources.
Be the first escalation contact to the Business unit for customer complaints and support.
Customer Visits
Install and integrate CO2products at selected customer sites.
Train customers on laser use, integration, and applications-related issues.
Resolve service/integration issues through on-site visits.
Documenting customer visits.
Train Coherent Personnel on CO2 products.
Train & certify CO2Product trainers at Coherent's Bloomfield Facility, other worldwide Coherent Facilities and at customer sites.
Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining.
Train personnel at Field and Contact Centers.
Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc.
Owner of Installation Manual, Service Manual, Installation Checklists
Drive creation and maintenance of selected product documentation related to the integration and service of CO2products as part of New Product integration Process.
Owner of driving maintenance of released manuals utilize corporate resources.
Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more.
Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams.
Education & Experience
Minimum 5 yr. experience .
BS/MS Technical Degree or equivalent degree.
Skills
Requires several distinct knowledge/skill areas. Experience OR a high degree of aptitude is needed in each of these areas:
CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics.
CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc.
Ability to communicate with customers. Customer friendly attitude and communications.
Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others.
Ability to synthesize data into clear actionable insights.
Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward.
Self-motivated to achieve excellent results towards stated goals.
Mind-set that is constantly looking for ways to improve products and processes through on-going improvements.
Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way.
Expected travel is 25% - 50%.
Working Conditions
Industrial / manufacturing w/ limited clean room environment
Safety focused work with regards to self and system
Requires frequent travel to customer sites, including overnight stays, and occasional international travel (travel approximately 25% to 50%).
Requires rotational on-call time
Varies from normal office, remote office, and customer work site associated conditions (site conditions vary by location, flexibility required)
Physical Requirements
Ability to lift and carry up to 50 lbs.
Ability to work on a ladder safely and effectively
Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
Must have good manual dexterity
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at
******************************
.
$99k-121k yearly est. Auto-Apply 60d+ ago
Field Service Technician - Hartford
Culligan 4.3
Field service technician job in Hartford, CT
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
FieldServiceTechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)
Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles).
What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities.
Position OverviewThe FieldServiceTechnician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance.
RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22.9-23 hourly Auto-Apply 16d ago
Field Service Technology Delivery Lead Manager
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective fieldservice capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of fieldservice technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, fieldservice experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of FieldService platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Fieldservice platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, FieldService Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Locations
$100.5k-245k yearly 15d ago
Field Service Technician
Crown Equipment Corporation 4.8
Field service technician job in Worcester, MA
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
* Perform all assigned planned maintenance on customer lift trucks.
* Maintain a service van and its inventory.
* Process paperwork after completion of each job.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent
* Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
* Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
* Good written/verbal communication and customer care skills.
* Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
* Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
* Industry related training is preferred
* Ability to read and understand service manuals, plan, and follow-through
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
* Competitive Wages. The anticipated starting pay range for the position is $25 to $30 but is commensurate with skills and related experience,
* Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
* Health Savings Accounts and Flexible Spending Accounts,
* 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
* Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
* Paid Parental Leave,
* 9 Paid Holidays,
* Paid Vacation accrued at a rate based on length of service and position,
* Paid Sick Leave,
* Birthday Pay for Non-Exempt employees,
* Tuition Reimbursement up to $5,250 per calendar year,
* and much more.
EOE Veterans/Disabilities
Nearest Major Market: Worcester
Job Segment: Maintenance, Welding, Warehouse, FieldService, Manufacturing, Customer Service
$25-30 hourly 46d ago
Computer Field Technician
Bc Tech Pro 4.2
Field service technician job in Norwich, CT
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 1d ago
Customer Service Engineer
Worldwide Techservices Open 4.4
Field service technician job in Farmington, CT
Qualifications Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
$58k-85k yearly est. 60d+ ago
Field Service Technology Delivery Lead Manager
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective fieldservice capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of fieldservice technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, fieldservice experience design, and technology architecture & delivery disciplines.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Interacts with client stakeholders for business justification, funding, scope and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ Minimum 7+ years of experience leading the successful delivery of FieldService platform architecture and delivery projects
+ Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
+ Fieldservice platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
+ Service Delivery enablement (field worker, 3rd party management)
+ Distributed Service support networks
+ AI powered service operations
Bonus points:
+ Experience with Service Delivery Operations (Service Center, Call Center, FieldService Operations)
+ Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
+ Experience with Service channel experience design, implementation and execution
+ Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
+ Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in the CMT (Communications, Media, Technology) space
+ Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
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How much does a field service technician earn in Somers, CT?
The average field service technician in Somers, CT earns between $43,000 and $100,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.
Average field service technician salary in Somers, CT
$66,000
What are the biggest employers of Field Service Technicians in Somers, CT?
The biggest employers of Field Service Technicians in Somers, CT are: