Field service technician jobs in Tolland, CT - 830 jobs
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Revit Technician
Iconn Drafting & Design
Field service technician job in Newington, CT
ICONN Drafting & Design is committed to advancing the mechanical and plumbing virtual design industry through innovative solutions that merge hands-on experience with cutting-edge technology. As a woman-owned business, we take pride in our unique approach that blends a strong work ethic with advanced technological tools. Our team values creativity, problem-solving, and a forward-thinking mindset to revolutionize the industry. Based in Newington, CT, we are driven by a passion for redesigning the future of virtual design in construction.
Role Description
This is a full-time hybrid role for a Revit Technician based in Newington, CT, with some flexibility for remote work. The Revit Technician will be responsible for preparing technical drawings for mechanical and plumbing systems, Revit troubleshooting, maintaining Revit Famlies and systems, as well as collaborating with project teams to ensure design accuracy and efficiency.
Qualifications
Proficiency in Technical Support, Troubleshooting, and Operating Systems
Experience with Computer Maintenance and Computer Repair
Strong skills in Revit software
Detail-oriented with excellent problem-solving and analytical skills
Ability to work both independently and as part of a team in hybrid work situations
Experience in construction or MEP (mechanical, electrical, plumbing) drafting preferred
$36k-58k yearly est. 5d ago
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Information Technology Network Engineer
Radiant Systems Inc. 4.5
Field service technician job in Westborough, MA
Previous working experience with Pharma Laboratory is required.
Install n config company and specialized instrument software.
Knowledge of CFR Part 11 and GxP validation preferred.
Required experience in Windows Refresh, imaging, migration, and deployment.
Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
Installing and configuring standard Hardware and Software
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
$74k-98k yearly est. 1d ago
Field Service Technician - Hartford
Culligan Quench 4.3
Field service technician job in Hartford, CT
Job DescriptionAbout Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
FieldServiceTechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)
Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles).
What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities.
Position OverviewThe FieldServiceTechnician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance.
RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22.9-23 hourly Easy Apply 16d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Works with software and technology partners to design & deliver Service-focused solutions
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Interacts with client stakeholders for business justification, funding, scope, and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
+ 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
+ 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
+ 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
+ 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
+ Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
+ 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
+ Experience in algorithmic decisioning or interactive management
+ Strong understanding of PCI/PII security and data privacy requirements
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 60d+ ago
Immediate Hire Technology Lead - Java/J2EE + WebServices
Avance Consulting Services 4.4
Field service technician job in Groton, CT
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/J2EE + WebServices
Duration: Full Time
Location: Groton, CT / Northbrook, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 4 years of experience in J2EE
• At least 4 years of experience in Java related technologies frameworks (Spring/ Struts/Hibernate), JSPs/Servlet, XML, Web Services (SOAP/RESTFUL), JBOSS.
• At least 2 years of experience in Oracle 10g to 12c
• At least 2 years of experience in Groovy on Grails
• At least 4 years of experience in software development life cycle.
• At least 4 years of experience in Project life cycle activities in Application Development/Maintenance projects.
• Ability to work in team environment and client interfacing skills.
• Ability to work in team in diverse/ multiple stakeholder environment
• Analytical skills
• Experience in Pharma/Life Sciences domain
• Experience and desire to work in a Global delivery model
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$98k-139k yearly est. 2d ago
Computer Field Technician
Bc Tech Pro 4.2
Field service technician job in Farmington, CT
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer FieldTechnician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 2d ago
Field Service Technician
SPX Technologies 4.2
Field service technician job in Worcester, MA
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
JOB SUMMARY
This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle-including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation.
In addition to core service activities, the ServiceTechnician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES
• Service, maintain, and install new and existing factory assembled cooling equipment.
• Perform inspection, diagnostics, and corrective actions on cooling towers from multiple OEMs.
• Carry out water treatment monitoring, testing, and basic remedial actions to support cooling system health and compliance.
• Survey customers' installations and recommend improvements for enhanced performance, water efficiency, and alignment with current legislation.
• Support UK factory sales with installation and assembly visits.
• Assist sales personnel with competitor and SPX product information required for quotations.
• Ensure all site work is completed in accordance with the latest Health & Safety guidelines.
• Participate in inter departmental training programs.
• Perform warranty repairs and assist with commissioning.
• Effectively utilise SPX Leadership Standards to create a positive working environment that drives business objectives.
KNOWLEDGE, SKILLS & ABILITIES
• Experience servicing cooling towers and associated equipment across multiple OEM product ranges.
• Practical knowledge of water treatment principles, such as system testing, dosing requirements, Legionella control, and water chemistry troubleshooting.
• Ability to work unsupervised and under own initiative.
• Strong communication skills and the ability to supervise sub contractors and internal staff.
• Ability to work in confined spaces and at height.
• Ability to perform site relevant manual handling.
• Experience with the SPX Marley product range.
• Flexibility to work overtime and adapt to schedule changes at short notice.
• Willingness to travel throughout the UK and internationally on a scheduled or ad hoc basis.
EDUCATION AND EXPERIENCE
• Formal engineering qualification or a minimum of five years' experience in a similar role.
• Demonstrated experience in water treatment servicing within industrial cooling environments.
• Full UK driving licence.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proactive, adaptable, and flexible attitude.
• Computer literate.
• Self motivated with strong decision making capability.
• Ability to work alone while contributing effectively as a team member.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
$54k-77k yearly est. 40d ago
Field Service Technician- Pumps
Flow Control Group 4.1
Field service technician job in West Springfield Town, MA
Summary: The ServiceTechnician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe a clean work area.
Essential Duties & Responsibilities:
Completes initial inspection and required paperwork for all items to be repaired or serviced
Disassembles equipment while marking items and documenting current condition
Sand blasts and paints items as required
• Helps identify items needed for repair
Measure all required parts for inspection reports
Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
• Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
• Maintains and completes required paperwork and time sheet.
• Ensures compliance with OSHA regulations
• Cleans up shop and performs other duties as assigned
Competencies:
• Ability to operate a forklift
• Strong mechanical and problem-solving skills
• Customer service and consultative skills
• Strong work ethic with ability to work under minimal supervision
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
• Organizational skills and attention to detail
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• This role requires the ability to lift up to 50 pounds unassisted.
Travel: Travel will be local. There may be times where overnight travel is required but that will be an exception. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$56k-90k yearly est. 10d ago
Senior Refrigeration Service Technician - Commercial & Industrial (EG)
Coolsys
Field service technician job in Springfield, MA
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE.
Sign on Bonus: up to $5,000.
00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs.
with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us Today, there are 26 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, fieldservice, chiller, specialist, HVACR, supermarket, rack systems
$35-50 hourly Auto-Apply 49d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 14d ago
Cable Technician
Rightech Temp 4.2
Field service technician job in Smithfield, RI
Temp
Cable Technician
Smithfield, RI
Running, terminating, and testing Cat-6A cable. Installing J-Hooks, punch-downs, etc.
Mult-floor office buildings in Smithfield, RI and surrounding area.
6-8 weeks of work
For the right candidate this could become an ongoing assignment.
NIGHT WORK (6 PM - 4:30 AM). Must be willing/able to work overtime.
Candidates must have their own hand tools (Punch down tool, crimper, wire stripper, snips, etc.) PPE gear required.
$32k-54k yearly est. 3d ago
Senior Field Service Engineer - Co2 Lasers
Coherent 4.6
Field service technician job in Bloomfield, CT
Job Summary: Coherent is a world leader of lasers and laser-based technology for materials processing, microelectronics, scientific, life sciences and medical customers. The light we deliver touches almost every aspect of human life-vision correction to cell analysis, precision welding to 3-D metal printing, gravity wave detection to brain research. Put your talents to work at Coherent where you can create and innovate enabling technologies that will push the frontiers of science and technology.
Our team is seeking a Senior Field Integration Engineer at our Bloomfield, CT location. The successful candidate will be a customer contact for our key customer accounts providing support to help customers install products and optimize product performance in their tool. The candidate will provide hands on CO2 laser training for customers and other Coherent personnel.
Primary Duties & Responsibilities
The primary responsibilities for this position are:
Enable new customer design wins through early integration Engineering Support.
Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources.
Be the first escalation contact to the Business unit for customer complaints and support.
Customer Visits
Install and integrate CO2products at selected customer sites.
Train customers on laser use, integration, and applications-related issues.
Resolve service/integration issues through on-site visits.
Documenting customer visits.
Train Coherent Personnel on CO2 products.
Train & certify CO2Product trainers at Coherent's Bloomfield Facility, other worldwide Coherent Facilities and at customer sites.
Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining.
Train personnel at Field and Contact Centers.
Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc.
Owner of Installation Manual, Service Manual, Installation Checklists
Drive creation and maintenance of selected product documentation related to the integration and service of CO2products as part of New Product integration Process.
Owner of driving maintenance of released manuals utilize corporate resources.
Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more.
Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams.
Education & Experience
Minimum 5 yr. experience .
BS/MS Technical Degree or equivalent degree.
Skills
Requires several distinct knowledge/skill areas. Experience OR a high degree of aptitude is needed in each of these areas:
CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics.
CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc.
Ability to communicate with customers. Customer friendly attitude and communications.
Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others.
Ability to synthesize data into clear actionable insights.
Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward.
Self-motivated to achieve excellent results towards stated goals.
Mind-set that is constantly looking for ways to improve products and processes through on-going improvements.
Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way.
Expected travel is 25% - 50%.
Working Conditions
Industrial / manufacturing w/ limited clean room environment
Safety focused work with regards to self and system
Requires frequent travel to customer sites, including overnight stays, and occasional international travel (travel approximately 25% to 50%).
Requires rotational on-call time
Varies from normal office, remote office, and customer work site associated conditions (site conditions vary by location, flexibility required)
Physical Requirements
Ability to lift and carry up to 50 lbs.
Ability to work on a ladder safely and effectively
Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
Must have good manual dexterity
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at
******************************
.
$99k-121k yearly est. Auto-Apply 60d+ ago
Field Service Technician - Hartford
Culligan 4.3
Field service technician job in Hartford, CT
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
FieldServiceTechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)
Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles).
What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities.
Position OverviewThe FieldServiceTechnician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.
ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance.
RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22.9-23 hourly Auto-Apply 16d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 16d ago
Immediate Hire Technology Lead - Java/J2EE + WebServices
Avance Consulting Services 4.4
Field service technician job in Groton, CT
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/J2EE + WebServices
Duration: Full Time
Location: Groton, CT / Northbrook, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 4 years of experience in J2EE
• At least 4 years of experience in Java related technologies frameworks (Spring/ Struts/Hibernate), JSPs/Servlet, XML, Web Services (SOAP/RESTFUL), JBOSS.
• At least 2 years of experience in Oracle 10g to 12c
• At least 2 years of experience in Groovy on Grails
• At least 4 years of experience in software development life cycle.
• At least 4 years of experience in Project life cycle activities in Application Development/Maintenance projects.
• Ability to work in team environment and client interfacing skills.
• Ability to work in team in diverse/ multiple stakeholder environment
• Analytical skills
• Experience in Pharma/Life Sciences domain
• Experience and desire to work in a Global delivery model
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$98k-139k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Field service technician job in Norwich, CT
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 2d ago
Field Service Technician- Pumps
Flow Control Group 4.1
Field service technician job in West Springfield Town, MA
Summary: The ServiceTechnician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe a clean work area.
Essential Duties & Responsibilities:
Completes initial inspection and required paperwork for all items to be repaired or serviced
Disassembles equipment while marking items and documenting current condition
Sand blasts and paints items as required
* Helps identify items needed for repair
Measure all required parts for inspection reports
Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
* Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
* Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
* Maintains and completes required paperwork and time sheet.
* Ensures compliance with OSHA regulations
* Cleans up shop and performs other duties as assigned
Competencies:
* Ability to operate a forklift
* Strong mechanical and problem-solving skills
* Customer service and consultative skills
* Strong work ethic with ability to work under minimal supervision
* Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
* Organizational skills and attention to detail
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* Specific vision abilities required by this job include close vision and ability to adjust focus.
* This role requires the ability to lift up to 50 pounds unassisted.
Travel: Travel will be local. There may be times where overnight travel is required but that will be an exception. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$56k-90k yearly est. 60d+ ago
Senior Field Service Engineer - Co2 Lasers
Coherent Corp 4.6
Field service technician job in Bloomfield, CT
Job Summary: Coherent is a world leader of lasers and laser-based technology for materials processing, microelectronics, scientific, life sciences and medical customers. The light we deliver touches almost every aspect of human life-vision correction to cell analysis, precision welding to 3-D metal printing, gravity wave detection to brain research. Put your talents to work at Coherent where you can create and innovate enabling technologies that will push the frontiers of science and technology.
Our team is seeking a Senior Field Integration Engineer at our Bloomfield, CT location. The successful candidate will be a customer contact for our key customer accounts providing support to help customers install products and optimize product performance in their tool. The candidate will provide hands on CO2 laser training for customers and other Coherent personnel.
Primary Duties & Responsibilities
The primary responsibilities for this position are:
* Enable new customer design wins through early integration Engineering Support.
* Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources.
* Be the first escalation contact to the Business unit for customer complaints and support.
* Customer Visits
* Install and integrate CO2products at selected customer sites.
* Train customers on laser use, integration, and applications-related issues.
* Resolve service/integration issues through on-site visits.
* Documenting customer visits.
* Train Coherent Personnel on CO2 products.
* Train & certify CO2Product trainers at Coherent's Bloomfield Facility, other worldwide Coherent Facilities and at customer sites.
* Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining.
* Train personnel at Field and Contact Centers.
* Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc.
* Owner of Installation Manual, Service Manual, Installation Checklists
* Drive creation and maintenance of selected product documentation related to the integration and service of CO2products as part of New Product integration Process.
* Owner of driving maintenance of released manuals utilize corporate resources.
* Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
* Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more.
* Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams.
*
Education & Experience
* Minimum 5 yr. experience .
* BS/MS Technical Degree or equivalent degree.
Skills
* Requires several distinct knowledge/skill areas. Experience OR a high degree of aptitude is needed in each of these areas:
* CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics.
* CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc.
* Ability to communicate with customers. Customer friendly attitude and communications.
* Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others.
* Ability to synthesize data into clear actionable insights.
* Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward.
* Self-motivated to achieve excellent results towards stated goals.
* Mind-set that is constantly looking for ways to improve products and processes through on-going improvements.
* Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way.
* Expected travel is 25% - 50%.
Working Conditions
* Industrial / manufacturing w/ limited clean room environment
* Safety focused work with regards to self and system
* Requires frequent travel to customer sites, including overnight stays, and occasional international travel (travel approximately 25% to 50%).
* Requires rotational on-call time
* Varies from normal office, remote office, and customer work site associated conditions (site conditions vary by location, flexibility required)
Physical Requirements
* Ability to lift and carry up to 50 lbs.
* Ability to work on a ladder safely and effectively
* Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
* Must have good manual dexterity
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at ******************************.
$99k-121k yearly est. 60d+ ago
Field Service Technology Delivery Lead Manager
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective fieldservice capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of fieldservice technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, fieldservice experience design, and technology architecture & delivery disciplines.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Interacts with client stakeholders for business justification, funding, scope and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ Minimum 7+ years of experience leading the successful delivery of FieldService platform architecture and delivery projects
+ Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
+ Fieldservice platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
+ Service Delivery enablement (field worker, 3rd party management)
+ Distributed Service support networks
+ AI powered service operations
Bonus points:
+ Experience with Service Delivery Operations (Service Center, Call Center, FieldService Operations)
+ Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
+ Experience with Service channel experience design, implementation and execution
+ Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
+ Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in the CMT (Communications, Media, Technology) space
+ Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
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$100.5k-245k yearly 60d+ ago
Technology Lead - Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
Avance Consulting Services 4.4
Field service technician job in Cranston, RI
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role:Technology Lead - Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
Duration: Full TIme
Location: Cranston, RI
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience with Information Technology
Preferred
• At least 4 years of Java development experience, ideally in a team lead role
• Knowledge of architectural design patterns, performance tuning and functional designs.
• At least 4 years of experience in Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
• Ability to develop functional, technical and user interface designs for an application that meets the defined requirements (business, system performance and standards)
• At least 4 years of experience in specific coding concepts and/or languages, especially around modern application architectures.
• At least 2 years experience with web applications that use responsive design to better support mobile browsers.
• AT least 2 years of experience in highly-secured online environments that use n-tier designs and extensive firewalling to enhance security.
• At least 4 years experience interfacing with back-end applications using MQ, SOAP, RESTful services, and JSON.
• At least 2 years of experience in multi data center physical implementation models for scalability and resilience.
• Experience with Spring Boot, Netflix OSS, HATEOAS, Gradle/Maven is a plus.
ReST/Resource Oriented Design, Wiremock, JUnit/Mockito/Assert4J, AMQP/JMS/MQ, Functional Reactive/ Lambdas/Streams, Agile/Jira,Jenkins/Cobertura/PMD/FindBugs are good to have.
• Experience and desire to work in a Global delivery environment
• Communication and Analytical skills
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a field service technician earn in Tolland, CT?
The average field service technician in Tolland, CT earns between $43,000 and $101,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.
Average field service technician salary in Tolland, CT