Firstservice Residential California, Inc. jobs in Palm Beach Gardens, FL - 80 jobs

The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department. Organizes and prioritizes large volumes of information and calls. Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, and Board members. Handles confidential and non-routine information and explains policies when necessary. Coordinates division of workload with the administrative assistant at the property. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also, ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner. Assist with producing minutes for Board Meetings. Assist with preparation of the Board Agenda's and Board Packet. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committee's and each Committee Chairperson. Assist with gathering quotes & proposals for projects for the community. Daily management of the office staff and/or other team members on-site. Supply ordering for Maintenance, Housekeeping, and the Office. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expirations. Reservation & coordination of conference room events. Competencies; Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition; Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is position is exempt (salaried) and full-time. Days and hours of work will be determine based on the business needs of the property. Weekend coverage is required. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Required Education and Experience Prior experience in a related position; a minimum of 3-year experience. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Weekends and Nights inclusive Anticipates needs of residents and execute requests in a timely fashion. This role is instrumental in creating a luxury environment and executing five-star service expectations in customer service. Performs property walk-throughs to ensure cleanliness and that operations are running smoothly. Gathers proposals and complete project in a timely manner. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Gather proposals for different projects to be presented to the management team. Assist front and back office manager with training new team members including receiving personnel Conduct walk-throughs at the property to ensure cleanliness and organization. Establish relationships with local merchants and service providers. Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets and hours of operation daily to effectively answer questions and help direct members. Ensure employees are dressed appropriately and following uniform guidelines and carrying the necessary equipment. Generate operations-related reports and submit to management. Ensure customer needs are met: provide directions, suggestions for restaurants, including travel. Arrange for special requests for residents to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services to accommodate the residents' needs. Coordinate special events or special projects as assigned. Conduct all services for the association as an ambassador with integrity and in a professional manner. Respect residents' privacy, information, perspective, priorities, times, and resources. Maintain a warm, friendly, and approachable demeanor. Promptly communicate resident and guest concerns to management. Arrange for move-ins and move-outs after management approval. Receive and keep log of all lost and found items. Maintain a log for all incoming and outgoing packages, call resident and maintain records of all packages. Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom. Prepare weekly activity reports as required and submit to management. Competencies; Communication Proficiency. Customer/Client Focus. Discretion. Initiative. Leadership. Team member leads by example, consistently conveying a positive attitude, passion, and pride in your work. Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. Supervisory Responsibility This position has limited direct supervisory responsibilities and serves as a coach and mentor for other positions in the department. Work Environment This job operates in a high-end property. This position will often be assisting guests in outside weather conditions throughout the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move items up to 25 pounds and must occasionally lift or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This position is full time and regularly requires early morning, late night and weekend shifts. Travel Travel is primarily local during the business day. Required Education and Experience High School Diploma or equivalent. Minimum 1 year working in the hospitality industry. Experience with computers and software used in an office environment. Must have excellent communication skills; verbal and written to convey information and ideas clearly. Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Position Supervision Employee reports to the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Schedule: Saturdays and Sundays, 3pm -11pm The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities for management. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Work Environment The working environment will be mostly indoor and will require team member to stand frequently. Team member will be required to walk the property interior and exterior regularly on a rotational basis . Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Bi-lingual English/Spanish may be required at some locations Previous work experience in the hospitality industry highly preferred Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Maintenance Manager oversees the maintenance and groundskeeping departments and is responsible for supervising team members' work in all assigned areas. The manager is the key liaison between the maintenance team and upper management. Teamwork is always expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervises and assigns tasks to the maintenance and groundskeeping staff. Orders, maintains inventory and keeps full stock of materials needed to complete work orders. Ensures work orders are updated and completed in a timely manner. Controls and maintains costs while staying within the yearly budget. Motivates and encourages staff to comply with company's safety standards. Works with management on planning budget, payroll projections, and expenses. Schedules and creates daily and weekly activity log and task lists for maintenance and groundskeeping departments. Manages department schedules with an emphasis on managing overtime. Maintains and upholds standards and expectations of the company and community. Supervises work performed by property vendors to ensure completion. Maintains records of scheduled maintenance procedures. Obtains estimates for supplies and repair parts. Order parts and supplies as needed. Supervises staff's work to ensure common areas are maintained clean and free from debris. Supervises trash pick-up of all common areas and property. Responds to emergency maintenance requests as required. Reports deficiencies and repair needs around the property as observed. Promotes a safe working environment by observing all State, Federal and company safety rules, standards, and precautions. Collaborates with other departments in preparing rooms for meetings, and arranging decorations, and furniture for social or business functions. Other duties as assigned. Competencies; Supervisory Responsibility; this position will supervise the Maintenance department. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. Travel There may be some travel for meetings and trainings Required Education and Experience Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work. Experience in supervising team members. Position requires occasional exposure to the outdoor climate and weather conditions. Must have the ability to drive for work purposes in case there is a need for the property urgently. Must have the ability to react and address all emergency situations in a timely manner. Must be available for emergency calls. Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Position Supervision Employee reports to the Property Manager of the Association. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Schedule: Tuesday - Friday, 9:30am-6pm and Saturday, 8am-4pm / off Sunday and Monday The Groundskeeper is responsible for maintaining the clean and neat appearance of assigned areas, focusing on the all areas of the property, including its grounds, pool and beach area. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform general maintenance replacement and repair in areas of lighting and other building repairs noted during shift. Complete all required forms and work orders. Perform casual labor, such as walking the complex inspecting walkway etc., as directed by the Property Manager/Chief Engineer. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition. Report issues or violations to the Property Manager/Chief Engineer. Properly utilize and maintain all equipment and tools, and follow safety procedures prior to using this equipment. Assist in maintaining records of scheduled maintenance procedures. Follow all standards policies and procedures with regards to emergency response by coordinating with Property Manager and/ or Fire Rescue/ Police services. Be familiar with the fire alarm system operations and report all incidents to Management/Chief Engineer. Report any and all maintenance items which include leaks, broken equipment to the Property Manager utilizing Work Order Tickets. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Inspect hallways, lobbies, ashtray, recreational rooms, restrooms, corridors, elevators, stairways, and other work areas for excessive debris and dispose of in designated areas. Remove debris from swimming pool patios. Respond to emergency maintenance requests as required and contact Property Manager Work Environment Position requires frequent exposure to the outdoor climate and weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work Non-exempt (hourly) position. Days and hours of work are determined by the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience Ability to quickly and easily navigate the property/building as required, meeting the job functions. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Chief Engineer is responsible for the oversight of the building maintenance of the property. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Performs complex analytical work in providing office and building engineering support and field engineering support to ensuring technical competence and compliance with all current codes and criteria. Job Complexity & Critical Skills Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. As the key employee of the building operations interior and exterior, the Chief Engineer is essential to the longevity of all equipment and the aesthetic nature of the property. The Chief Engineer must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key. The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role. Develops and adheres to the preventative maintenance program for the community. Update as needed. Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion. Maintain an operating environment to achieve a satisfactory level of resident's service as measured by formal and informal feedback and surveys. Monitoring all systems of the building and performing any and all basic repairs as needed. Demonstrates a routine and effective ability to adjust to changing circumstances. Responds to phone calls and correspondence in a timely, professional manner. Encourages maintenance staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Observes all safety standards and participates in the Company's efforts to provide a safe work environment. Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them. Organizes time effectively and successfully balances the competing demands of multiple projects. Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly. Competencies; Financial Management. Technical Capacity. Performance Management. Communication Proficiency. Ethical Conduct. Leadership. Problem Solving/Analysis. Strategic Thinking The Chief Engineer will be responsible for interviewing, training, staff development and scheduling. Work Environment While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.. This position requires occasional exposure to the outdoor climate and weather conditions. Position Type/Expected Hours of Work The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits. Required Education and Experience High School Degree; preferred education; AA degree in industry Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings. Must be HVAC Certified and/or have a comparable technical school certification. Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices. Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity. Must be proficient and have a working knowledge of Microsoft Word and Excel applications. Must have a valid Florida driver's license Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Association Accounting Supervisor is responsible for leading the Association Accountants (“Accountant”) that produce the financial statements monthly. This position will be the direct supervisor for the Assocition accountant positions and will be responsible for the work product that the accountant team delivers. The Association Accountant Supervisor also provides exemplary service in a manner consistent with the values and mission of Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Essential Duties and Responsibilities Responsibilities Be able to lead/coach a team of accountants to achieve the goals of producing accurate and timely financial statements. Completion of month end financial reporting packages for assigned associations based on Castle's internal monthly schedule. Review financials before submitting to Boards and ensuring financials are materially correct. Coach and mentor accountants to ensure that the team fosters a quality-oriented mindset Provide solutions to Director of Financial Reporting (“Director”) for escalated issues relating to departmental functions. Develop expertise in department functions and software, including new software implementation as needed. Work with Director on meeting Company goals and implementing new initiatives within established deadlines. Be available for occasional on-site visits to associations to resolve issues with financial reporting package. Develop working relationships with on-site teams, and working knowledge of the association to ensure that any material reporting issues are corrected before financials are released to the board. Act as a liaison to the Treasurer, and the Board, for financial statements and accounting issues, and attend meetings as necessary. Other duties as assigned from time to time. Supervisory Responsibilities Directly manage Association Accountants Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Bachelor's degree in finance, accounting, economics, or a related field. 3+ years as an Association Accountant Supervisor or similar role. Previous management experience or experience coaching a team of professionals Prior property management accounting experience or fund accounting experience required. Skills and Abilities Strong financial acumen and understanding of financial statements. Ability to effectively communicate accounting concepts and issues to non-accountant board members. Excellent analytical and problem-solving skills, with a keen attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both verbal and written. Strong people management skills and leadership skills. Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, and Outlook, with advanced skills in Excel. English is required. Multiple language fluency is desirable. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift up to 10 lbs.; work in a sitting position for long periods of time, may fluctuate. reach with hands and arms, communicate, receive, and exchange ideas and information. easily navigate the building as required to meet the job functions; complete all required forms. work extended hours and weekends on an as-needed basis. Manual dexterity to input data into the computer. May be required to travel to multiple locations in the state on an as needed basis. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The maintenance position, under limited supervision, performs work of routine difficulty. Performs preventative maintenance and repair of all mechanical systems and equipment of the building interior and exterior under the supervision of the Chief Engineer/ Maintenance Supervisor. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs routine maintenance on building interior and exterior. • Contacts and schedules vendors and contractors for necessary building repairs and emergencies that are outside the scope of routine maintenance. • Maintains a schedule of when maintenance has been performed and when next service is due. • Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in building. • Maintain an operating environment to achieve a satisfactory level of Resident's service. • Adhere to the preventative maintenance program for the Community. • Perform minor maintenance replacement and repair in areas of carpentry, electrical work, AC, plumbing, mechanical, painting, flooring, and other minor building repairs through daily work orders as long as a permit is not required to conduct the job. • Complete all required forms and work orders using KWPMC work order system. • Perform casual labor, such as lifting/moving heavy items as directed by Chief Maintenance Engineer/Property Manager following appropriate safety procedures. • Routinely inspect building mechanical systems/equipment to ensure proper performance and maintenance. • Monitor and adjust controls that regulate building systems, such as air conditioning, boilers, etc. • Routinely inspect common areas to ensure they are maintained clean and in a aesthetically appealing condition. • Report all problems, including items that may not be in list of responsibilities to the CE or Maintenance Supervisor. • Maintain assigned equipment in good working condition. • Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment. • Properly utilize new equipment and follow safety procedures prior to using this equipment. • Respond to emergency maintenance requests as required. • Assist in maintaining records of scheduled maintenance procedures. Work Environment The position will require for the employee to work indoor and outdoors. The position will be located at a property where people reside. Noise level may be moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to walk through out the majority of their shift. The position will require the employee to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position will require employee to climb stairs, climb ladders, work at heights above ground, be able to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually moderate but can be loud on occasion. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours of work will be set by the property and will coincide with the hours of the association. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience •Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work. •Must have the ability to react and address all emergency situations in a timely manner (within 30 minutes). Maybe called on afterhours for emergencies. Will be required to tend to the emergency at the property if called upon in a timely manner. •Effective written and verbal communication skills. •Additional trade experience and certifications may be required at some locations. Position Supervision Employee reports directly to the Chief Engineer/Maintenance Supervisor of the community. If there is no Chief Engineer or Maintenance Supervisor at the site, then employee will report to the Property Manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies; Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility; This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type/Expected Hours of Work This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Education and Experience Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Tuesday - Saturday, Morning Shifts Operations Supervisor position oversees management of multiple departments at the property to ensure that company's and client needs are met. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages the front desk staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC. Manages the Receiving staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC. Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to the property. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same. Advises General Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate. Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance. Competencies Business Acumen Preferred not Required. Change Agent. Collaboration Skills. Communication Proficiency. Decision Making. Initiative. Leadership. Problem Solving/Analysis. Results Driven. Supervisory Responsibility; This position is directly responsible for leading all employees with in the division. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is full-time position, and hours of work and days are Tuesday through Saturday, 6:00 a.m. to 2:00 p.m. This position regularly requires long hours flexibility. Required Education and Experience 7 or more years of experience related position 5+ years working in hospitality or community association environment Knowledge of human resources laws and regulations, and employee relations skills. Expert knowledge with computer programs; MS Office Suite Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Amenities Attendant for the Floater Team is a hospitality position responsible for maintaining a safe and clean Pool, Beach, Fitness or other recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcome and Greet residents. Answer phones and schedule services for residents. Maintain inventory of supplies, organize and report when additional supplies are needed. Ensure that the pool vendor is properly doing their job and report any issues to management. Determine improvements to recreational areas and share suggestions with management. Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the recreational areas. Prepare iced fruit water every morning and ensure that ice and water are replenished as needed. When maintaining a fitness area; Rack weights, place equipment where it needs to be, dispose of trash. Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly. Ensure all gym mirrors are clean at all times. Report any damages to equipment to the gym equipment company and schedule their repairs immediately. Assist in efforts to improve the services at the amenities level, special events and special projects. Assist in organizing the pool and or beach chairs as needed. Ensuring residents are complying with Association Rules and Regulations. Report any malfunction immediately to Supervisor. Remove trash from garbage bins in bathrooms, pool deck, and beach as needed. Complete daily check list of groundskeeping items of the pool deck and other recreational areas as needed. Assist other departments as time allows on projects and duties as assigned. Work Environment The position will be indoors and outdoors. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Ability to follow oral and written instructions Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by each property manager or department supervisor. The schedule may change to accommodate the business needs of the properties in the Floater Region. English speaking required. Required Education and Experience Prior experience in a related position. Experience at a luxury property, club or hotel is strongly preferred; The ability to work in a busy, luxury, and fast-paced environment; The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations; Ability to communicate effectively with other staff; Must be able to work well with others as the role will require cooperation from other team members; High School Diploma or Equivalent; Ability to organize and prioritize; Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The maintenance supervisor position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. The position oversees the maintenance department and ensure that the team is completing work orders as to the standards and expectation of the client and of the company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervise and assign tasks to the maintenance staff. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnose problems, replace or repair parts, test and make adjustments. Perform regular preventive maintenance on machines and equipment. Use a variety of hand and power tools, and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Receive and complete work orders from residents. Handle and work along with property vendors on jobs performed at the property. Maintain records of scheduled maintenance procedures. Obtain estimates for supplies and repair parts. Order parts and supplies as needed. Maintain all work and common areas clean and free from debris. Supervise trash pick-up of all common areas and property. Respond to emergency maintenance requests as required. Competencies; Decision Making. Thoroughness. Time Management. Customer/Client Focus. Supervisory Responsibility; this position will supervise the Maintenance department. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of conditions at the job site. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience To perform this job successfully, the Maintenance Supervisor is required to perform routine and extensive preventative maintenance and repair procedures. This position may require computer operation of mechanical equipment and utility systems as well as electrical repairs and general building repairs. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Minimum two (2) years as a Maintenance Supervisor with responsibilities of managing direct reports. General experience in building trades, repair and replacement maintenance or handy-work. Must have the ability to be at the work location. Must have the ability to react and address all emergency situations in a timely manner (within 30 minutes). Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Position Supervision Employee reports to the Chief Engineer and/or the Property Manager of the Association. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Chief Engineer is responsible for the oversight of the building maintenance of the property. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Performs complex analytical work in providing office and building engineering support and field engineering support to ensuring technical competence and compliance with all current codes and criteria. Job Complexity & Critical Skills Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. As the key employee of the building operations interior and exterior, the Chief Engineer is essential to the longevity of all equipment and the aesthetic nature of the property. The Chief Engineer must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key. The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role. Develops and adheres to the preventative maintenance program for the community. Update as needed. Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion. Maintain an operating environment to achieve a satisfactory level of resident's service as measured by formal and informal feedback and surveys. Monitoring all systems of the building and performing any and all basic repairs as needed. Demonstrates a routine and effective ability to adjust to changing circumstances. Responds to phone calls and correspondence in a timely, professional manner. Encourages maintenance staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Observes all safety standards and participates in the Company's efforts to provide a safe work environment. Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them. Organizes time effectively and successfully balances the competing demands of multiple projects. Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly. Competencies; Financial Management. Technical Capacity. Performance Management. Communication Proficiency. Ethical Conduct. Leadership. Problem Solving/Analysis. Strategic Thinking The Chief Engineer will be responsible for interviewing, training, staff development and scheduling. Work Environment While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.. This position requires occasional exposure to the outdoor climate and weather conditions. Position Type/Expected Hours of Work The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits. Required Education and Experience High School Degree; preferred education; AA degree in industry Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings. Must be HVAC Certified and/or have a comparable technical school certification. Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices. Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity. Must be proficient and have a working knowledge of Microsoft Word and Excel applications. Must have a valid Florida driver's license Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Tuesday - Friday, 9:30am-6pm and Saturday, 8am-4pm / off Sunday and Monday The Groundskeeper is responsible for maintaining the clean and neat appearance of assigned areas, focusing on the all areas of the property, including its grounds, pool and beach area. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform general maintenance replacement and repair in areas of lighting and other building repairs noted during shift. Complete all required forms and work orders. Perform casual labor, such as walking the complex inspecting walkway etc., as directed by the Property Manager/Chief Engineer. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition. Report issues or violations to the Property Manager/Chief Engineer. Properly utilize and maintain all equipment and tools, and follow safety procedures prior to using this equipment. Assist in maintaining records of scheduled maintenance procedures. Follow all standards policies and procedures with regards to emergency response by coordinating with Property Manager and/ or Fire Rescue/ Police services. Be familiar with the fire alarm system operations and report all incidents to Management/Chief Engineer. Report any and all maintenance items which include leaks, broken equipment to the Property Manager utilizing Work Order Tickets. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Inspect hallways, lobbies, ashtray, recreational rooms, restrooms, corridors, elevators, stairways, and other work areas for excessive debris and dispose of in designated areas. Remove debris from swimming pool patios. Respond to emergency maintenance requests as required and contact Property Manager Work Environment Position requires frequent exposure to the outdoor climate and weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work Non-exempt (hourly) position. Days and hours of work are determined by the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience Ability to quickly and easily navigate the property/building as required, meeting the job functions. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Monday - Friday, 8:30am-5pm The maintenance position, under limited supervision, performs work of routine difficulty. Performs preventative maintenance and repair of all mechanical systems and equipment of the building interior and exterior under the supervision of the Chief Engineer/ Maintenance Supervisor. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs routine maintenance on building interior and exterior. • Contacts and schedules vendors and contractors for necessary building repairs and emergencies that are outside the scope of routine maintenance. • Maintains a schedule of when maintenance has been performed and when next service is due. • Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in building. • Maintain an operating environment to achieve a satisfactory level of Resident's service. • Adhere to the preventative maintenance program for the Community. • Perform minor maintenance replacement and repair in areas of carpentry, electrical work, AC, plumbing, mechanical, painting, flooring, and other minor building repairs through daily work orders as long as a permit is not required to conduct the job. • Complete all required forms and work orders using KWPMC work order system. • Perform casual labor, such as lifting/moving heavy items as directed by Chief Maintenance Engineer/Property Manager following appropriate safety procedures. • Routinely inspect building mechanical systems/equipment to ensure proper performance and maintenance. • Monitor and adjust controls that regulate building systems, such as air conditioning, boilers, etc. • Routinely inspect common areas to ensure they are maintained clean and in a aesthetically appealing condition. • Report all problems, including items that may not be in list of responsibilities to the CE or Maintenance Supervisor. • Maintain assigned equipment in good working condition. • Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment. • Properly utilize new equipment and follow safety procedures prior to using this equipment. • Respond to emergency maintenance requests as required. • Assist in maintaining records of scheduled maintenance procedures. Work Environment The position will require for the employee to work indoor and outdoors. The position will be located at a property where people reside. Noise level may be moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to walk through out the majority of their shift. The position will require the employee to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position will require employee to climb stairs, climb ladders, work at heights above ground, be able to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually moderate but can be loud on occasion. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours of work will be set by the property and will coincide with the hours of the association. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience •Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work. •Must have the ability to react and address all emergency situations in a timely manner (within 30 minutes). Maybe called on afterhours for emergencies. Will be required to tend to the emergency at the property if called upon in a timely manner. •Effective written and verbal communication skills. •Additional trade experience and certifications may be required at some locations. Position Supervision Employee reports directly to the Chief Engineer/Maintenance Supervisor of the community. If there is no Chief Engineer or Maintenance Supervisor at the site, then employee will report to the Property Manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies: Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility: This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type/Expected Hours of Work This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Education and Experience Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Monday - Friday, morning shifts, with flexibility The maintenance supervisor position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. The position oversees maintenance and housekeeping departments under the supervision of the Chief Engineer and ensure that the team is completing work orders as to the standards and expectation of the client and of the company. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervise and assign tasks to the maintenance staff. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnose problems, replace or repair parts, test and make adjustments. Perform regular preventive maintenance on machines and equipment. Use a variety of hand and power tools, and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Receive and complete work orders from residents. Handle and work along with property vendors on jobs performed at the property. Maintain records of scheduled maintenance procedures. Obtain estimates for supplies and repair parts. Order parts and supplies as needed. Maintain all work and common areas clean and free from debris. Supervise trash pick-up of all common areas and property. Respond to emergency maintenance requests as required. Competencies: Decision Making. Thoroughness. Time Management. Customer/Client Focus. Supervisory Responsibility; this position will supervise the Maintenance department. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of conditions at the job site. The noise level in the work environment and job sites can be moderate to loud. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This is a full-time non-exempt position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. There may be some travel for meetings and trainings To perform this job successfully, the Maintenance Supervisor is required to perform routine and extensive preventative maintenance and repair procedures. This position may require computer operation of mechanical equipment and utility systems as well as electrical repairs and general building repairs. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Minimum two (2) years as a Maintenance Supervisor with responsibilities of managing direct reports. General experience in building trades, repair and replacement maintenance or handy-work. Must have the ability to be at the work location during emergency situations and for special projects Must have the ability to react and address all emergency situations in a timely manner (within 30 minutes). Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Employee reports to the Chief Engineer and/or the Property Manager of the Association. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.