Floor & Decor jobs in Carson, CA - 874 jobs

Pay Range $20.50 - $40.70 Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: Customer service champions Entrepreneurial spirited Possess excellent communication and listening skills Strong leaders and mentors Connected to the community Minimum Eligibility Requirements: Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates High school diploma and/or GED Minimum of (3) years of computer experience in a work environment Essential Job Functions: Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Responsible for front end recruiting, hiring, onboarding, training, and development of associates Develop weekly schedules to ensure optimized store coverage Assist the CEM/Store Manager in handling store level human resources or loss prevention issues Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement Ensure compliance to scheduling, hiring, payroll and business planning processes Drive inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k option for associates Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support. Flexible hours to fit around your schedule and schedule of deliveries On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as those supervised. Ensure excellent customer service from those supervised. Ensure all calls and pages are answered promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Ensure fast, accurate, professional checkouts. Perform Cashier duties as needed to eliminate delays. Possess strong product knowledge and knowledge of store layout and location of products. Ensure customers are being greeted and thanked by name whenever possible. Register Operations Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. Assist with register and computer problems, downloads, upgrades, and fixes as needed. Cash Room Operations In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed. In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis. Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits. Verify weekend vault counts and randomly verify vault. Office Operations Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc. Audit On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist. On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively. Front End Appearance and Upkeep Keep the front end neat and clean at all times. Face and dust front end. Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Perform all other duties as assigned. Leadership Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Participate in store and Cashier meetings. Assist with training and development of new cashiers. Work with Assistant Manager-Operations to prepare for advancement Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.75 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

The Preferred Delivery Manager (Pacific- West) is responsible for delivering a white-glove, luxury post-purchase experience for Arhaus' most distinguished clients. This role serves as the final steward of the client journey, ensuring that every delivery not only meets expectations but embodies the craftsmanship, sophistication, and service excellence synonymous with the Arhaus brand. Following the completion of the sale, the Preferred Delivery Manager partners closely with internal teams and delivery partners to orchestrate a seamless in-home experience. With a refined design sensibility, this role evaluates the initial delivery layout and thoughtfully layers each space-bringing furniture placement, styling, and finishing touches together to create a fully curated, move-in-ready environment. Beyond on-site execution, the Preferred Delivery Manager plays a critical role in pre-delivery preparation. This includes proactively aligning product readiness, delivery logistics, space planning, and client expectations to ensure every detail is accounted for in advance. Through meticulous planning, strong cross-functional collaboration, and hands-on oversight, this role ensures flawless delivery outcomes and an exceptional final impression for the client. Essential Duties & Responsibilities: The Preferred Delivery Manager will personally oversee Arhaus' highest value deliveries, guiding a dedicated service team and ensuring each moment-from arrival to execution-feels curated, efficient, and spectacular. As the on-site Arhaus expert, the Preferred Delivery Manager will anticipate client needs, work to resolve issues, and deliver a white-glove experience that leaves a lasting impression while supporting long-term client relationships and future sales opportunities. Every interaction should reinforce Arhaus' commitment to quality, care, and enduring client relationships. Key fundamental skill sets and responsibilities for this role include: Remote, travel-based position responsible for personally overseeing a high volume of preferred (VIP) deliveries annually, with volume scaling as the program expands. Proactively manage pre-delivery preparation, including collaboration with store teams and 3PL partners to confirm product readiness, review renderings and layouts, ensure proper staging and room labeling, and mitigate delivery risks prior to arrival. Lead the on-site 3PL delivery experience with professionalism, ensuring precision, timeliness, and the highest service standards. Serve as the client's main point of contact throughout preparation and delivery, ensuring all details are executed flawlessly. Represent the Arhaus brand through luxury presentation standards, branded materials, and polished, professional communication. Apply a keen design eye, transforming the initial delivery layout and artfully layering each space to create a beautifully curated environment. Identify potential delivery risks in advance and proactively escalate and resolve issues to avoid client disruption. Resolve client concerns promptly and elegantly, ensuring complete satisfaction. Maintain clear, timely communication between delivery teams, store associates, corporate partners, and clients. Oversee exchanges, returns, and missing components as needed, ensuring smooth resolution and minimal disruption. Complete post-delivery reporting, including client feedback, execution notes, and photo documentation, contributing to program performance tracking and continuous improvement. Develop and nurture relationships that enhance sales, strengthen client retention, and reinforce Arhaus' luxury brand experience. Execute delivery experiences in alignment with established luxury service standards and playbooks to ensure consistency across all markets. Serve as a key ambassador for the Preferred Delivery Program, partnering with store, logistics, and corporate teams to uphold standards and evolve best practices. Requirements: Proven ability to service a premium or luxury client experience, preferably in hospitality, interior design, or high-end retail. Background in Interior Design and/or Furniture Sales is strongly preferred. Exceptional communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities with exceptional attention to detail and follow-through. Professional demeanor, polished presentation, and ability to remain composed under pressure. Confidence in managing high-touch client relationships with discretion, empathy, and care. Experience in customer service, delivery management, or final mile operations is strongly preferred. Travel is required within this role; approximately 100%. Ability to work independently in a highly travel-intensive environment while consistently upholding Arhaus' standards of excellence. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.25 per hour For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Cashier is responsible for register transactions involving the sale and/or return of merchandise. Essential Duties and Responsibilities Include the following. Other duties may be assigned. Customer Service Project a positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Clear customer checkout lines quickly and efficiently. Answer and monitor all calls and pages promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Continually build product knowledge base and possess the ability to assist customers with store layout and product location. Assist in pricing, stocking, marking and bagging of merchandise. Register Operations Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. Participate in store and Cashier meetings. Front End Appearance and Upkeep Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end. Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Inform management when merchandise returns need to be put away. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Cashier experience preferred. Customer service experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $16.05 Per Hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. We are designers, not decorators. That distinction means that we look at a project in the context of the entire space, or the whole, rather than as parts or components. RH designers understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with RH Interior Design. They are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Provide a luxury experience for clients through RH Interior Design services Qualify and educate potential design clientele on services offered by the RH Interior Design Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery Produce brand appropriate presentations; communicating design concepts, space planning and product selections Provide product expertise and elevated client service Represent the RH lifestyle brand through polished communication, personal appearance and professionalism Maintain a strong interest in the luxury and design industry Support the visual and quality standards within the Gallery OUR REQUIREMENTS Art, Architecture or Interior Design education preferred Experience within a design firm or high-end furniture and luxury retail preferred Hands-on interior installation experience preferred People and relationship driven Strategic and mental agility Highly organized Collaborative Results-oriented Excellent verbal and written communication skills Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred Strong artistic skills, including hand rendering and sketching capabilities preferred PHYSICAL REQUIREMENTS Licensed to drive preferred Ability to travel locally or out of state Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques Ability to maneuver effectively around Gallery floor, stock room, and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You're excited about this opportunity because you will... Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards Achieve established sales and contest goals Maintain knowledge of current sales and promotions Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders Utilize effective selling techniques to build multiple sales and increase productivity Demonstrate comprehensive product knowledge, including features and benefits Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges Assist in implementation and maintenance of visual merchandise presentation, signage and lighting Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed Process, ticket, and restock merchandise as needed Perform other duties as assigned by management Comply with all Company policies and procedures Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale Succeed in a team environment, while able to work independently & manage your own time Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box Know what questions to ask your customers in order to understand their personal cooking style & needs Enjoy discovering the customer's style, lifestyle & story to connect them to the right products Most successful when provided with clearly defined daily sales goals & metrics High school diploma or equivalent preferred 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) Proven ability to prioritize and handle multiple tasks simultaneously Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.20-$18.20 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Pay Range $18.00 - $25.50 PURPOSE This position is responsible for designing, building and maintaining store product displays. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES THE FUNCTION FOR THIS ROLE INCLUDE, BUT ARE NOT LIMITED TO: Design and build store product displays per the Department Manager in each department. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. Builder is expected to create 20 - 25 displays per week. Work with the Inventory Control Specialist to submit write-offs and maintain inventory for materials Create a calendar for each month with a plan for all displays being built. MINIMUM ELIGIBILITY REQUIREMENTS One year of construction or building experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Demonstrated ability to abide by and exhibit proactive adherence to all safety regulations and policies Demonstrated experience in Wood working Tile setting Use of power tools Use of measuring tools Use of basic tools (e.g., hammer, nails, T-square, saw, etc.) WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate noisy. PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $19.00 - $36.50 Purpose: The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements Design education (BA or AA in Interior Design) 6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years 3-5 years of leadership or management experience Knowledge of hard surface flooring preferred Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Perform other duties as assigned Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher Essential Job Functions Proven ability to build and maintain lasting relationships with residential and professional customers in the industry Hire and develop a dynamic and motivated design team, including performance evaluations Greet store customers in a helpful manner and supports store design walk-in needs Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Responsible for Design Center maintenance and maintaining company visual standards Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro. Participate in local professional affiliation like ASID, NKBA Perform other duties as assigned Working Conditions (travel, environment) Limited travel required including car travel While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $20.50 - $40.70 Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: Customer service champions Entrepreneurial spirited Possess excellent communication and listening skills Strong leaders and mentors Connected to the community Minimum Eligibility Requirements: Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates High school diploma and/or GED Minimum of (3) years of computer experience in a work environment Essential Job Functions: Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Responsible for front end recruiting, hiring, onboarding, training, and development of associates Develop weekly schedules to ensure optimized store coverage Assist the CEM/Store Manager in handling store level human resources or loss prevention issues Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement Ensure compliance to scheduling, hiring, payroll and business planning processes Drive inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k option for associates Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support. Flexible hours to fit around your schedule and schedule of deliveries On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Additional Essential Job Functions Maintain the integrity of the Company's business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment. Contribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property. Qualified applicants with criminal histories, such as arrest or conviction records, will be considered for employment in accordance with the Los Angeles City Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable law. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. For information regarding the Los Angeles County Fair Chance Ordinance, Click Here

Pay Range $17.97 - $21.70 Purpose The Receiving Associate is responsible for assisting in the warehouse operations of the retail store. In addition, the Receiving Associate is responsible for unloading, auditing, and staging product to recover store inventory. Full-Time and Part-Time Positions Available. Minimum Eligibility Requirements 1-2 years of previous warehouse experience preferred Experience driving a forklift is preferred Effective communication skills (oral and written) Attentive to detail Ability to work in different weather conditions Ability to work in a fast paced environment and meet established deadlines Available to work extended hours, especially during peak seasons Essential Functions Act in a manner that is consistent with the company's core values Ensure products are staged for counting and inspection Ensure all receiving paperwork is properly completed Ensure products are stored properly to conserve space and comply with safety procedures Oversee the rotation of inventories within the warehouse Perform other related duties as directed by management Demonstrate a thorough understanding and compliance with the company's safe lifting practices and standard operating procedures Complete required department and equipment training (must be forklift certified) Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Additional Essential Job Functions Maintain the integrity of the Company's business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment. Contribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property. Qualified applicants with criminal histories, such as arrest or conviction records, will be considered for employment in accordance with the Los Angeles City Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable law. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. For information regarding the Los Angeles County Fair Chance Ordinance, Click Here

Pay Range $18.00 - $25.50 Purpose: Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget. Minimum Eligibility Requirements Minimum of One (1) year of interior design experience or prior retail/sales experience Degree in Design is a plus Knowledge of hard surface flooring is a plus Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Internal candidates must have 12 months of experience in a design consultant position Essential Functions Greet store customers in a helpful manner and supports store design walk-in needs Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject Perform other duties as assigned Working Conditions (travel, hours, environment) Limited travel may be required by car While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.ies and interests of the company. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $17.85 - $22.00 Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: * High School diploma or equivalent. Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. * Strong written and verbal communication skills. * Experience with Salesforce / CRM software is a plus. * Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. * Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. * Collaborate with the Store Team to identify PROs in our Store. * Maintain extensive knowledge about Floor & Decor products. * Train and support the Store Team on how to use our selling process. * Understand our PRO business to educate our PRO customers and expand their participation. * Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. * Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. * Coordinate and assist with PRO Customers in-store activities. * Collaborate in all store initiatives. * Demonstrate ability to make effective program and benefit presentations. * Must possess excellent customer service skills and be results oriented. * Strong interpersonal skills to interact effectively at all levels and across diverse cultures. * Ability to multi-task, meet deadlines, and work in a fast-paced environment. * On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. * Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. * May require travel up to 20%. * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. * Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

About the Role Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Perform operational functions to ensure the store meets Company guidelines. Implement visual changes and maintain store standards. ESSENTIAL DUTIES & RESPONSIBILITIES: • Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining • Seek out & promote innovative ways to make our stores a neighborhood destination for inspiration • Interpret & execute visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the brand • Ensure merchandising & displays are visually compelling to drive sales • Model & coach associates on how to uphold visual standards • Promote the lifestyle & protect the image of the WSI Brands • Makes the store a fun, inspirational neighborhood destination • Continually seek out inspiration, trends & ways to elevate product, decorating & styling expertise • Replenish the sales floor regularly & maintain visual presentation & displays • Execute floorset to reflect the inspiration, standards & spirit of the directive within required timeframe • Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy • Collaborate with the sales team by appreciating & valuing the talents & contributions of others • Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution SKILLS/KNOWLEDGE: • 1-3 years of experience in merchandising or visual role • 1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred • Effective communication, organization and leadership skills. • Proven ability to motivate and influence others through personal actions and examples. PHYSICAL REQUIREMENTS: • Must be able to be mobile on the sales floor for extended periods of time • Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques • Full time associates are expected to have open availability to meet the needs of the business. • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). EDUCATION: College degree preferred or equivalent job experience. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.50-$17.50 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand. Responsibilities * Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales * Perform productive in-home consultations including the ability to accurately measure and assess the client's living space * Create and present design plans based on client's needs, style, preferences and living space * Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals * Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders * Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment Criteria * Strong communication, clienteling and customer follow-up skills * Ability to complete and coordinate complex large orders within a variety of sales channels * Experience in working with the elements of design preferred * Proven ability to prioritize and handle multiple tasks simultaneously * 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required) Physical Requirements * Must be able to be mobile on the sales floor for extended periods of time * Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. * Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.90-$18.50 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: * A generous discount on all Williams-Sonoma, Inc. brands * A 401(k) plan and other investment opportunities * A wellness program that supports your physical, financial and emotional health * Paid vacations and holidays (full-time) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning * Individual development plans and career pathing conversations * Annual performance appraisals * Cross-brand and cross-functional career opportunities * Online learning opportunities through brand specific resources and WSI University * Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Pay Range $17.85 - $25.10PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates. MAJOR RESPONSIBILITIES Customer Service A member of the store Junior Management Team. Act and work in a manner that is consistent with company's core values. Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures. Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. Greet every customer in a helpful and courteous manner. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out). Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and charge card acceptance procedures. Answer the telephone according to accepted guidelines. Stock and tag merchandise displays as required. Create price tags and merchandise signs. Review and assess the performance of associates on a timely basis Train, develop and supervise and define workload for associates. Monitor associate retention and career development; communicate ideas to General Manager. Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. Ensure compliance to scheduling, hiring, payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems. MINIMUM ELIGIBILITY REQUIREMENTS One year customer service/cashier supervisory experience and proven ability direct operations. Ability to perform in a high volume, highly complex location. Ability to demonstrate initiative and be a self-starter. Demonstrated proficiency in training associates. Excellent communication, delegation, follow-up, and analytical skills. Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency. This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $18.25 - $25.75 Purpose The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs. Minimum Eligibility Requirements 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment) Excellent interpersonal, team building, delegating and follow-up skills Ability to work with and maintain effective working relationships with other departments in the company Effective communication skills (oral and written) Competent in performing basic mathematical calculations Strong computer skills, with the ability to work in Windows-based systems Ability to work in a fast paced environment and meet established deadlines Available to work extended hours, especially during peak seasons Essential Functions Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc. Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations Ensure all associates are trained and following all standard operating procedures Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation Handle general employee inquiries and solves problems Coordinate with other departments to facilitate efficient warehouse operations Complete necessary Activity Reports for management Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry Resolve discrepancies with shipping, invoices, packing slips, and receiver reports Responsible for the execution of the Storage Buy Audit COP. Ensure products are staged for counting and inspection Ensure products are stored properly to conserve space and comply with safety procedures Oversee the rotation of inventories within the warehouse Perform other related duties as directed by management Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $18.50 - $25.60 Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements * High School Diploma or GED * 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company * Excellent communication skills (verbal & written) * Ability to multi-task and work in a fast-paced environment Essential Functions * Act and work in a manner that is consistent with company's core values * Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures * Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing * Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service * Complete all product specialist certification courses * Demonstrate a thorough understanding of merchandise and installation * Ensure the overall merchandising, pricing and organization of the department * Communicate standard operating procedure direction and changes to all associates in a timely manner * Complete the Industrial Truck (forklift) proficiency testing and certification * Communicate inventory needs to management * Direct and assist the processing of merchandise to the showroom floor * Validate all product placement and pricing within the department * Greet every customer in a helpful and courteous manner * Assist customers with product questions and selections * Process customers at check-out using the point of sale (POS) system * Process customer refunds and exchanges according to established guidelines * Present 'how-to' classes to customers * Follow established cash, check and charge card acceptance procedures * Answer the telephone according to accepted guidelines * Stock and tag merchandise displays as required * Create price tags and merchandise signs Working Conditions (travel, hours, environment) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards * Bonus opportunities at every level * Career advancement opportunities * Relocation opportunities across the country * 401k with discretionary company match * Employee Stock Purchase Plan * Referral Bonus Program * A personal holiday and Volunteer Time Off program * Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Pay Range $18.00 - $25.50 Purpose This position is responsible for the accuracy and integrity of the store's inventory. Full-Time and Part-Time Positions Available. Minimum Eligibility Requirements One year of inventory control experience in a “big box” retail company or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Demonstrated point of sale analysis and reporting experience. Business analysis experience is a plus. Intermediate computer skills including Microsoft Office Suite. Must be detail-oriented and highly organized. Must possess excellent customer service skills and work well under pressure. Ability to multi-task, meet deadlines, and work in a fast-paced environment. Essential Functions Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures. Follow the daily cycle count and category review calendar. Research all inventory-related discrepancies and make appropriate adjustments in the inventory system. Review shipping and receiving documents for accuracy. Bring to the attention of the department managers immediately any discrepancies noticed in tagging or SKUing of merchandise. Audit the BFR daily in accordance with the Inventory Control SOP. Audit incoming and outgoing trucks randomly. Audit the SOR process in accordance with the Return of Sale SOP. Audit the SRR process in accordance with the Return of Sale SOP for Voids and Partial voids. Audit the RTV process to ensure RTV's are being processed per SOP. Audit to ensure the security of the facility by notifying management of any issues. Audit the customer merchandise storage area weekly in accordance with the Customer Storage SOP and timely resolve any issues with the CEM and Operations Manager. Provide assistance to the Operations Manager during any physical inventory period. Ensure that the “Sample” tape is applied to all wood boxes that have been written off to “Sam”. If not, notify the department manager to immediately address. Run the OSDR Report for DMG, RTV, VA, DIS, WO, CHR, PRV, USE, LF, STL, WEB and SAM monthly to ensure correct movement of merchandise was done and correct any discrepancies. Document report of findings/corrections, submit to the Operations manager for review, both initial and archive monthly in the cycle count drawer. Check a minimum of 10 customer receipts daily and randomly. Either “Pickup” and or “Take With” Tickets. Any discrepancies adjust immediately and notify CEM/Operations Manager of mistake(s). Communicate to Store Management Team the discrepancies found in the day's CCYL and propose solutions to fix the issues which may have caused and or potential may cause shrink via e-mail. Failure to fix the outstanding issues upon your follow-up, you will need to notify the CEM/Operations manager immediately. Maintain all cycle count paperwork per SOP. Follow-up to ensure that all changes were implemented. Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.