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Forklift technician vs field service technician

The differences between forklift technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a forklift technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $43,589 average annual salary of a forklift technician.

The top three skills for a forklift technician include troubleshoot, preventative maintenance and safety procedures. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Forklift technician vs field service technician overview

Forklift TechnicianField Service Technician
Yearly salary$43,589$54,339
Hourly rate$20.96$26.12
Growth rate8%8%
Number of jobs179,388167,298
Job satisfaction--
Most common degreeHigh School Diploma, 36%Associate Degree, 40%
Average age4444
Years of experience412

What does a forklift technician do?

Primarily, a forklift technician services and monitors forklifts and any other heavy industrial vehicles. Forklift technicians maintain tools, communicate with the salespeople, handle inventory, and utilize computer-based diagnostics on any equipment. Typically, they work in repair shops doing repair and troubleshooting tasks. They repair, rewire, and troubleshoot the electrical, electronic, and mechanical problems of vehicles. Among their other duties and responsibilities are shop analysis, equipment modification, diagnostics, electronic system troubleshooting.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Forklift technician vs field service technician salary

Forklift technicians and field service technicians have different pay scales, as shown below.

Forklift TechnicianField Service Technician
Average salary$43,589$54,339
Salary rangeBetween $31,000 And $60,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between forklift technician and field service technician education

There are a few differences between a forklift technician and a field service technician in terms of educational background:

Forklift TechnicianField Service Technician
Most common degreeHigh School Diploma, 36%Associate Degree, 40%
Most common majorAutomotive TechnologyElectrical Engineering
Most common college--

Forklift technician vs field service technician demographics

Here are the differences between forklift technicians' and field service technicians' demographics:

Forklift TechnicianField Service Technician
Average age4444
Gender ratioMale, 95.6% Female, 4.4%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.6% Asian, 1.7% White, 72.4% American Indian and Alaska Native, 0.7%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between forklift technician and field service technician duties and responsibilities

Forklift technician example responsibilities.

  • Organize and preform OSHA inspections for overhead hoists.
  • Pick outbound orders using AS400 RF system using FIFO.
  • Load and unload trucks by hand with Forklift/double forks.
  • Employ wide variety of hand and power tools including hoists, drills, precision measuring instruments and electrical testing devices.
  • Perform on-site field maintenance, quarterly calibrations, and major repairs to heavy machinery such as cranes, man-lifts and forklifts.
  • Position lifting device under, over, or around load pallets and secure materials or products for transport to designate area.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Forklift technician vs field service technician skills

Common forklift technician skills
  • Troubleshoot, 70%
  • Preventative Maintenance, 3%
  • Safety Procedures, 3%
  • Hand Tools, 3%
  • General Repairs, 2%
  • OSHA, 2%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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