Front desk agent jobs in Bloomington, IL - 72 jobs

Job Description ACCOUNTABILITY The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit. REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience. Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations. Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services. Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned. Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues. Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests. Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity. Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services. Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions. Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication. Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 35 lbs. TRAVEL: N/A POSITION: On-site work at the hotel property.

Job Description Hello! We are looking to add an additional full time front desk member to our current dental staff. The main responsibilities of what we are looking for are answering phones, scheduling patients, and some billing/insurance work. Previous experience in a dental office front staff role is preferred but not required. A willingness to cross-train for the occasional minor dental assistant work as well would be much appreciated. We are currently a small office of 1 front desk, 1 dental assistant, and 2 hygienists. Our official hours are 7:15am-4pm with an hour for lunch at noon Monday-Wednesday, and then Thursday 7:15am-noon. On Thursday afternoons we do not run hygiene columns currently, but usually have a few patients in the dentist's column for more urgent restorative work. Typically, our front desk has used Thursday afternoons to catch up on any remaining billing/claims work from the week, averaging in the range of 32-35 hours most weeks. We offer a Simple IRA retirement plan where we employer match up to 3% of earnings. A minimum of 2 weeks PTO in addition to all major holidays would be offered to start as well. As an office we usually take 4-5 weeks off per year. We try and match as an office to have the same time off as much as possible, but there is flexibility there. We are fully fee for service with wonderful patients and a laid back atmosphere. Benefits: 401k PTO Compensation: $20-$25/hour

Job Description BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but FAST hiring process! The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the front desk. PAY IS BASED ON EXPERIENCE AND BEGINS BETWEEN $16 - $17 AN HOUR. KEY RESPONSIBILITIES: Welcoming dealership guests and directing them to the correct person. Answering phone calls in a timely manner and directing them to the correct personnel. Taking and relaying messages. General administrative and clerical support. QUALITIES FOR SUCCESS: Friendly and outgoing personality. Phone skills a plus. Professional personal appearance. Excellent communication skills. Intermediate computer skills. Ability to multi-task in a fast-paced environment. “The sure way to miss success is to miss the opportunity.” - Victor Chasles. APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY! SCHEDULE: Mondays: 2:00 pm until 7:00 pm Wednesday and Thursday: 4:00 pm until 6:00 pm Saturday: 7:30 am until 4:00 pm Tuesdays and Fridays: Off COMPENSATION AND BENEFITS: The compensation for a Part-Time Receptionist starts between $16.00 - $17.00 per hour. We have a solid and stable reputation - we have been in business for over 40 years! Great opportunities for advancement - we promote from within! PTO available within the first year of employment.* Attractive employee discounts on vehicles, parts, and services. *See Team Member Handbook and Policies for full details. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Join CUSA, LLC as a Full-Time Hotel Front Desk Agent and immerse yourself in a dynamic hospitality environment! This onsite position offers the chance to engage directly with guests, creating memorable experiences in a vibrant atmosphere. With a competitive pay rate of $16.00 per hour, your skills in customer service will be valued and rewarded. You'll be part of an energetic team that thrives on innovation and high performance, where every day brings new challenges and opportunities for growth. Embrace the adventure of the hospitality industry while working in a professional setting that celebrates integrity and excellence. If you're ready to make a difference in guest experiences and work with a company that prioritizes customer-centricity, this is your chance to shine! Make a difference as a Hotel Front Desk Agent As a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include managing check-ins and check-outs, ensuring a smooth and efficient process from the moment guests arrive. You will handle payments with accuracy and professionalism, while also being the go-to person for answering calls and resolving any guest issues that may arise. Your empathetic nature and problem-solving skills will help you address customer inquiries and concerns, enhancing their overall experience. Join our dedicated team and be at the forefront of creating unforgettable moments in hospitality! Does this sound like you? To excel as a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll need a range of key skills and proficiencies. Familiarity with Marriott systems is essential, as it will enable you to efficiently manage check-ins, check-outs, and payment processing. Strong communication skills are vital for effectively answering calls and resolving guest issues, ensuring that every interaction is friendly and professional. Additionally, having a customer-centric mindset will allow you to empathize with guests, understanding their needs and providing solutions promptly. Problem-solving abilities will be crucial in addressing any challenges that may arise, while a keen attention to detail will help maintain accuracy in all transactions. If you're passionate about delivering exceptional service, your contributions will be instrumental in creating memorable experiences for our guests. Knowledge and skills required for the position are: Familiar with Marriott Will you join our team? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

Temp Peoria County Front Desk Customer Service $18-$20 DOE PPS ATTENDANCE LINE: ************ - BE SURE TO CALL PPS AND MANPOWER IF ABSENT OR LATE Greet customers and visitors in a professional and friendly manner upon arrival.• Answer customer inquiries via phone, email, or in person, providing accurate information about services, products, and processes.• Maintain a clean, organized, and welcoming front desk area.• Assist customers with any issues, concerns, or requests in a timely manner,ensuring high levels of customer satisfaction.• Collaborate with other departments to ensure smooth service delivery.• Handle administrative tasks such as filing, data entry, and maintaining records.• Monitor and respond to customer feedback, helping to resolve any issues.• Assist with special projects or promotions as needed.• Process customer orders and communicate with shipping in a timely manner.• Monitor inventory levels for clients and notify them when certain products are low,for reordering purposes.• Collaborate with other departments to resolve any issues or delays for orders and notify clients if any potential issues arise.• Assist with uploading fulfillment orders into PPS systems.• Assist with return processing of orders in PPS systems. Work Conditions:• Must be willing to work 40 hours per week.• All work done primarily in an office environment. Qualifications:• Previous experience in customer service or a front desk role preferred.• Excellent verbal and written communication skills.• Strong organizational and multitasking abilities.• Ability to remain calm and professional under pressure. • Familiarity with basic office software and systems (Excel, MS Office).• High school diploma or equivalent; additional qualifications in business or hospitality are a plus.• Positive attitude and a team player.• Ability to work flexible hours, including evenings or weekends if required. Potential hazard exposure may include: Dust, slip and fall, cuts or abrasions from using power tools.

: Dealership Receptionist Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. They set the tone for our company by being an outstanding listener and information source and knowing all points-of-contact for every department within the company to promptly assist customers. In addition, they perform administrative duties as needed daily. The ideal candidate has some experience in a position of similar responsibility (front desk, administrative assistant, etc.). They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Greets all customers in a warm, sincere, and helpful manner Directs customers to the appropriate department or point-of-contact Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Job Requirement:Requirements Customer Service experience preferred Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Front Desk Supervisor will be expected to assist the Management team with all front office department operations including working shifts, directly supervising and training all front office personnel, and accommodating guests' requests and complaints. Other expectations include supervising all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions. QUALIFICATIONS: • Previous supervisory experience. • Previous Hotel Front Desk experience. • Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Guest Services Agent - I Hotel & Conference Center (Champaign, IL) Full-Time & Part-Time | On-Site | AAA Four-Diamond Property Join the award-winning I Hotel & Illinois Conference Center, Champaign-Urbana's premier AAA Four-Diamond hotel featuring 125+ luxury rooms and 70,000 sq. ft. of high-end event and conference space. If you are passionate about hospitality, love creating memorable guest experiences, and thrive in a fast-paced environment, we want you on our team! Why You'll Love Working with Us • Work in a beautiful, contemporary, wellness-focused environment • Be part of a supportive team that values professionalism and positivity • Grow your hospitality career with hands-on experience in a Four-Diamond property • Enjoy meaningful guest interaction every day What You'll Do As a Guest Services Agent, you will be the welcoming face of our hotel and a central point of connection for guests, visitors, and community partners. Responsibilities include: • Providing friendly, sincere hospitality to every guest • Checking guests in/out with accuracy and efficiency • Responding to guest, community, and university-related inquiries • Assisting with crisis or urgent guest needs professionally and calmly • Conducting property tours • Coordinating guest services such as shuttle rides, package delivery, and special requests • Supporting a superior level of cleanliness and presentation across the facility What We're Looking For • Exceptional customer service skills and a sincere desire to help others • Strong organizational and time-management abilities • Positive energy and a team-first mindset • Ability to excel in a fast-paced, high-volume environment • Excellent verbal communication skills • Strong work ethic, attention to detail, and reliability • Flexibility to work weekdays and weekends • Competence with basic computer programs • Valid driver's license and good driving record (required) • Knowledge of Champaign-Urbana is a plus • Physical ability to perform occasional light labor • Previous hotel experience is welcome but not required About the I Hotel & Illinois Conference Center Located just south of the State Farm Center at 1900 S. First Street, Champaign, IL, the I Hotel & Conference Center blends art, nature, and wellness to create an exceptional guest experience. Join a team committed to excellence in every detail. How to Apply If you're enthusiastic, guest-focused, and ready to grow in a luxury hospitality environment, we'd love to meet you. Apply today to become a Guest Services Agent! Please do not call or visit the property to inquire about application status Work schedule 8 hour shift Weekend availability Monday to Friday Day shift Night shift Overtime Other Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Disability insurance 401(k) Referral program Paid training

BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but FAST hiring process! The Full-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the front desk. The Receptionist also performs administrative and clerical duties as assigned. PAY IS BASED ON EXPERIENCE AND STARTS AT $21-$22 PER HOUR. KEY RESPONSIBILITIES: Answer incoming calls in an efficient and timely manner. Greet and direct customers. Providing training scheduling for reception team members. Assist new sales staff with phone and voice mail set up. Provide clerical support for the sales team and its managers. Filing titles, deal jackets, pulling titles for auctions, and PO Titles for books. Set up Drivers for auctions, dealer trades, Service, Body Shop, and Commercial Departments Fill out deal bags and PDI sheets for sales and service on new vehicles. Order supplies for coffee area, staff supply closet and lunchroom QUALITIES FOR SUCCESS: Previous phone experience Strong attention to detail Customer focused/facing experience Excellent communication skills in person, on the telephone and in writing. Ability to work with a variety of personalities and adapt to their needs. Must have basic computer skills and have above average typing skills. “The sure way to miss success is to miss the opportunity.” - Victor Chasles. APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY! SCHEDULE: Monday through Friday: 7:30 a.m. until 4:30 p.m. with 1 hour for lunch. COMPENSATION AND BENEFITS: The compensation for a Full-Time Receptionist starts at $21-$22 per hour. We have a solid and stable reputation - we have been in business for over 40 years! Great opportunities for advancement - we promote from within! PTO available within the first year of employment.* Attractive employee discounts on vehicles, parts, and services. *See Team Member Handbook and Policies for full details. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

University of Illinois Urbana-Champaign The Office of the Registrar is accepting applications for an Office Support Associate. This position supports core business functions within the Office of the Registrar, specifically within the Registration, Transcript and Verifications Unit. This requires providing high-quality customer service to students, alumni, faculty, staff, and external stakeholders. The Office Support Associate performs administrative duties focused on transcript processing, enrollment and degree verification, demographic updates, and residency petition routing. This position is responsible for ensuring accurate student records and compliance with university policies. Duties & Responsibilities - Customer Service & Front Desk Operations * Serve as the primary point of contact for students, alumni, parents, faculty, staff, and the general public via phone, email, and in-person interactions. * Respond to inquiries regarding transcript requests, enrollment and degree verifications, registration changes, tuition and fee assessments, and general Registrar services. * Provide accurate and timely information to campus departments, external agencies, and state or federal investigators in accordance with university policies and procedures. * Distribute completed documents, including transcripts, enrollment and degree verifications, and residency regulation materials. * Maintain a high standard of professionalism, confidentiality, and customer service in all communications. Residency Services * Manage the intake, tracking, internal routing, and review preparation of residency petitions and residency appeal requests. * Maintain detailed and accurate internal tracking records for residency petitions and appeals. * Distribute completed residency determinations and related regulatory materials. * Respond to basic inquiries regarding residency policies and procedures. Registration Services & Student Records Management * Process course audit registrations, demographic updates, and other student record changes to ensure the accuracy of official university records. * Maintain confidential student files and records using Microsoft Excel and internal database systems. * Prepare and compose correspondence containing sensitive or confidential information based on established guidelines. * Process requests for copies of course descriptions and related academic records. Transcripts & Enrollment Verification * Respond to phone inquiries and National Student Clearinghouse requests related to enrollment and degree verification. * Process enrollment verification requests using iVerify. * Serve as backup support for preparing, printing, and distributing official transcripts, including mailing, third-party delivery, and student pickup. General Office Support * Prepare written materials such as forms, template correspondence, labels, and short communications. * Route incoming correspondence to appropriate units within the Office of the Registrar to ensure efficient workflow. * Monitor and maintain office supplies, including printer and copier materials. * Shred confidential documents and archive office records in accordance with retention policies. * Manage and maintain both digital and physical filing systems. * Perform additional duties as assigned to support the overall operations of the Office of the Registrar. Required Qualifications - * High school diploma or equivalent. * Any one or combination totaling eighteen (18) months from the categories below: * College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * Work experience performing office/clerical activities, including the use of computer systems. Knowledge, Skills and Abilities - * Knowledge of student information systems (e.g. Banner) and its related processes, Microsoft Office (Word, Excel, Outlook), Adobe Acrobat, and web-based reporting tools. * Demonstrated expertise in FERPA, university policies and regulations governing Registrar operations, and university registration and residency policies. * Excellent communication skills, both verbal and written; able to explain complex policies clearly, * Exhibit strong interpersonal skills, maintain professional telephone etiquette, and deliver exceptional customer service. * Demonstrated ability to work independently and collaboratively and quickly learn and apply new information to complete assigned responsibilities * Demonstrated ability to maintain accuracy and attention to detail while effectively managing multiple priorities and remaining calm, organized, and adaptable in a fast-paced environment. Appointment Information This is a 100% full-time Civil Service 0846 - Office Support Associate position. The expected start date is as soon as possible after the close of the search. The collective bargaining agreement sets a wage of $39,159.90/year. Sponsorship for work authorization is not available for this position. A set hybrid work schedule may be available for this position after a period of training, with the ability to be on-site as needed per the University's Workplace Flexibility policy. The need for on-site work fluctuates based on the unit's needs. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 22, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. For full consideration, application materials should include a cover letter, current resume (including month/ year employment dates), contact information for three professional references, and proof of licenses and degree(s) if applicable. Please ensure your resume highlights your qualifications/experience for this position. This may include professional, academic, volunteer, or other applicable experience that aligns with the responsibilities and requirements of this role. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Laura Williams at *******************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034457 Job Category: Administrative Support Apply at: *************************

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

FIRST STATE BANK AND TRUST CHAMPAIGN, IL First State Bank and Trust is currently seeking a part-time Receptionist to join our team. As a Receptionist, you'll be an essential part of our team. The Receptionist serves as the first point of contact for customers, providing a warm and professional experience in person and by phone. RESPONSIBILITIES Serve as the first point of contact for customers, both in person and by phone; direct inquiries to the appropriate staff or take messages as needed. Greet customers warmly and professionally, assess their needs, and ensure they are connected with the right team member. Perform clerical tasks, including receiving, sorting, and distributing mail. Scan and index documents for secure electronic retention, ensuring accurate and organized digital records. Maintain a clean, organized, and welcoming reception area. Deliver exceptional customer service by actively listening to customer needs, addressing inquiries promptly, and resolving concerns with empathy and efficiency. Protect customers' personal information and uphold confidentiality standards. Present a professional appearance and demeanor at all times while representing the bank. Remain vigilant for potential fraud and follow established protocols to safeguard the bank and its customers. QUALIFICATIONS High School diploma or equivalent. Previous experience in banking or customer service preferred. Strong customer service skills. Attention to detail and accuracy. At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success. Equal Opportunity Employer. Member FDIC. Equal Housing Lender

The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations. We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplinedin our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented. OBJECTIVES Greet patients in a friendly and professional manner Answer and manage incoming calls, routing to appropriate department when necessary Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments Maintain a clean and organized front desk and reception areas Attend and participate in internal meetings and complete required training Performs other related duties as assigned by management COMPETENCIES Understand dental terminology, how to read radiographs, and explain basic procedures Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to maintain confidentiality with individual interactions with team members Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite Outstanding organization and administrative accountability Strong written and verbal communication skills Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence EDUCATION AND EXPERIENCE High school diploma or equivalent 1 year of front desk experience in a medical or dental office PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time sitting at a desk using a computer Ability to lift at least 15 pounds BENEFITS Health Insurance 401(k) Retirement Plan Paid Time Off Opportunity for Incentive Compensation Leadership Autonomy Work Life Balance with Fixed hours Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email ************************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

The Receptionist greets and assists all visitors, answers all incoming telephone calls, retrieves recorded messages, assists in managing the front desk, receives and enters receipts and completes assigned clerical duties. This position may be shared by more than one employee. The hours for this position will be Monday-Friday 5:45am-11am, for a total of 9-12 hours a week. Qualifications Previous customer service preferred. Demonstrated organizational skills. Ability to understand and work from written and oral instructions. Ability to balance cash transactions. Ability to conduct credit card sales and balance daily transactions. Ability to communicate effectively with the public and maintain a neat appearance. Knowledge and use of computers, fax machines, credit card machines and copy machines. Excellent written and verbal communication skills. Computer skills in Microsoft Windows and Microsoft Office or similar programs. Supervision The Receptionist reports to the Guest Services Manager. While on shift the Receptionist is responsible to the full-time Receptionist or Facility Supervisor. Training - can be obtained through the Champaign Park District First Aid, AED, and CPR Certification Heads Up Concussion training Mandated reporter training Harassment prevention training Bloodborne pathogen training Recreation software system training Facility training Classification Non-exempt, hourly Part-time 2 (not to exceed 19 hours per week) Essential Functions Follow all Champaign Park District safety policies and perform all work in a manner that ensures the safety of oneself, the public, fellow employees. Demonstrate a high level of professionalism and discretion in all interactions, including maintaining strict confidentiality regarding staff information, communications from supervisors, and conversations with parents or patrons. Uphold the Park District's policies and standards for data privacy and confidentiality at all times. Welcome and assist walk-in patrons, delivering excellent customer service with a friendly and helpful demeanor. Answer and route incoming calls, take messages, and distribute them accordingly, ensuring effective communication. Manage the operation and retrieval of messages from the general voicemail box, maintaining organized message handling procedures. Keep the reception desk and its surrounding area neat and organized, creating a professional and inviting environment. Accept, input, and process all registration and/or ticket sales accurately, recording registrations with precision. Ensure accurate recording of registrations and designate all income correctly to each program account, promptly rectifying any errors. Handle incoming mail by receiving, dating, sorting, and distributing it efficiently, contributing to organized office operations. Maintain files, rosters, and membership databases as necessary, keeping information up-to-date and easily accessible. Respond to questions and assist patrons and staff, fostering positive interactions and addressing inquiries effectively. Maintain up-to-date computer files for all registrations and programs, ensuring data accuracy and accessibility. Communicate daily with other Champaign Park District staff to inform them of changes in programs, registration, or other front-desk related issues. Promote a positive image of the Champaign Park District, contributing to a favorable perception among patrons. Resolve customer concerns whenever possible, demonstrating a proactive approach to addressing issues and ensuring customer satisfaction. Take messages and communicate those messages to staff promptly, facilitating efficient internal communication. Open and close the building as necessary, ensuring security protocols are followed for the safety of the facility. Assist with event setup when necessary, contributing to the smooth execution of activities and programs. Work evenings and weekends when necessary, demonstrating flexibility to accommodate operational needs. Assist renters with their needs, providing support and ensuring a positive experience for facility users. Assist with newsletter and other mailing preparations, contributing to effective communication with patrons. Maintain flexibility to work at multiple facilities, supporting seamless operations across different locations. Comply with equal opportunity and harassment laws, policies and procedures Other duties as assigned. Physical Considerations Extensive computer use. Extended periods of time on the telephone. Available to work in the evenings and weekends. Must be able to lift supplies and equipment approximately up to 40 pounds when needed. Receptionists should be able to move around the reception area to greet patrons and assist them effectively. They may also need to move within the facility to coordinate and oversee programs and rentals or give tours. The role demands the ability to handle multiple tasks simultaneously, such as answering calls and assisting visitors. Environmental Considerations The role may necessitate working evenings and weekends, adapting to a flexible schedule based on operational needs. Maintaining a neat and organized reception desk and surrounding area contributes to a professional and inviting environment for patrons. Responding to questions and assisting patrons requires engagement in a customer-facing environment, maintaining a positive and helpful demeanor. Flexibility to work at multiple facilities requires adaptability to different environmental conditions and layouts. The Champaign Park District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status. We are committed to providing a workplace that is free from discrimination and harassment of any kind. All employees are required to comply with our equal opportunity and harassment laws, policies, and procedures.

Medical Office Associate Job no: 521193 Work type: On Campus Title: Medical Office Associate Division Name: Academic Affairs Department: Communication Sciences and Disorders Duties include scheduling, patient communication, filing, and billing support including collecting any co-payment or appointment fees at patient check-in/out. This position will work on a team in a fast-paced environment, working directly with people. Additional Information University Benefit Highlights: - Insurance benefits, including health, dental, vision, and life - Retirement and supplemental retirement planning options - Tuition waiver benefits available to staff as well as their eligible dependents - Paid holiday/administrative closures during Thanksgiving and Winter Breaks - Paid benefit time Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: ************************************** Salary Rate / Pay Rate $17.13 - $17.78 per hour Required Qualifications 1. High school diploma or equivalent. 2. Any one or any combination totaling one (1) year (12 months), from the categories below: a. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility. b. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology. c. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary. Preferred Qualifications 1. Two years of professional office experience in a medical setting. 2. Knowledge of office practices and procedures. 3. Knowledge of the Illinois State University campus and surrounding communities. 4. Self-starter, flexible, and able to prioritize and handle multiple, sometimes simultaneous requests for assistance. 5. Ability to adapt quickly from one task to another while maintaining attention to the details. 6. Ability to communicate effectively both verbally and in writing with a variety of constituents and to work effectively with frequent interruptions. 7. Experience scheduling appointments in EMR. Work Hours Monday through Friday, 8am to 4:30pm Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Remain at a workstation for extended periods. 2. Move about in various locations across campus as needed to complete day-to-day work. 3. Effectively communicate on a daily basis. Proposed Starting Date February 2026 Required Applicant Documents Resume Cover Letter Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Transcripts - See Special Instructions to Applicants for additional options Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If using education to qualify, college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive maximum eligible points on the exam. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts, and/or military service documentation may be faxed or mailed to Human Resources by the application deadline: Fax: ************, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. This position is represented by AFSCME Local 3236 - Clericals. Contact Information for Applicants Mackenzie Chapman Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/15/2026 02:50 PM CST Application Closes: 01/22/2026 11:55 PM CST Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Medical Office Associate Opened01/15/2026 Closes01/22/2026 DepartmentCommunication Sciences and Disorders Join a dynamic medical office team where your organizational skills and people-first approach make a real impact every day. If you thrive in a fast-paced environment and enjoy talking to and helping patients, this role is for you! Current Opportunities Medical Office Associate Opened01/15/2026 Closes01/22/2026 DepartmentCommunication Sciences and Disorders Join a dynamic medical office team where your organizational skills and people-first approach make a real impact every day. If you thrive in a fast-paced environment and enjoy talking to and helping patients, this role is for you!

Full Time Opening! We are seeking a Receptionist to join our team! This position will greet and direct visitors, answer incoming telephone calls, direct callers to the appropriate person, and assist with other administrative duties. Benefits: * Competitive compensation * DailyPay * Paid time off * Paid holidays * Health insurance for full-time employees * Dental insurance for full-time employees * Vision insurance for full-time employees * Employer-paid life insurance for full-time employees * Employee assistance program * Voluntary benefit plans offered to full- and part-time employees * Retirement plan * Wellness program * Free continuing education through Relias * Great team to work alongside * Further benefit details listed on total rewards guide Qualifications: * Must be highly motivated, energetic, and dependable * Excellent communication and customer service skills * Must work as a member of the team effectively, efficiently, and professionally

Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.

Join CUSA, LLC as a Full-Time Hotel Front Desk Agent and immerse yourself in a dynamic hospitality environment! This onsite position offers the chance to engage directly with guests, creating memorable experiences in a vibrant atmosphere. With a competitive pay rate of $16.00 per hour, your skills in customer service will be valued and rewarded. You'll be part of an energetic team that thrives on innovation and high performance, where every day brings new challenges and opportunities for growth. Embrace the adventure of the hospitality industry while working in a professional setting that celebrates integrity and excellence. If you're ready to make a difference in guest experiences and work with a company that prioritizes customer-centricity, this is your chance to shine! Make a difference as a Hotel Front Desk Agent As a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include managing check-ins and check-outs, ensuring a smooth and efficient process from the moment guests arrive. You will handle payments with accuracy and professionalism, while also being the go-to person for answering calls and resolving any guest issues that may arise. Your empathetic nature and problem-solving skills will help you address customer inquiries and concerns, enhancing their overall experience. Join our dedicated team and be at the forefront of creating unforgettable moments in hospitality! Does this sound like you? To excel as a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll need a range of key skills and proficiencies. Familiarity with Marriott systems is essential, as it will enable you to efficiently manage check-ins, check-outs, and payment processing. Strong communication skills are vital for effectively answering calls and resolving guest issues, ensuring that every interaction is friendly and professional. Additionally, having a customer-centric mindset will allow you to empathize with guests, understanding their needs and providing solutions promptly. Problem-solving abilities will be crucial in addressing any challenges that may arise, while a keen attention to detail will help maintain accuracy in all transactions. If you're passionate about delivering exceptional service, your contributions will be instrumental in creating memorable experiences for our guests. Knowledge and skills required for the position are: Familiar with Marriott Will you join our team? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!