Front desk agent jobs in Burlington, NC - 204 jobs
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Front Desk Associate
Greensboro Country Club 4.1
Front desk agent job in Greensboro, NC
Job Description
FrontDesk Associate
DEPARTMENT: Fitness, Health and Wellness
The goal of the FrontDesk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all frontdesk duties.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greet and check in each member that enters the fitness facility
Build rapport with members, and get to know each of them
Answer all phone calls and member inquiries with clear information for each member
Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees
Assist trainers in managing their schedules and tracking member sessions
Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.
Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.
Maintain a clean and organized frontdesk and lobby area
Attend all required meetings and training for Fitness staff
Serve as Floor Attendant and assist with special events when needed
Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness
10-20 hours per week and pay is $10-$11 per hour
Must be available nights and weekends.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong organizational and communication skills and outstanding customer service skills
Excel at building relationships with a variety of individuals
Have a positive attitude that contributes to a positive team culture
REPORTS TO: Fitness Manager
SUPERVISES: No supervisory responsibilities
Job Posted by ApplicantPro
$10-11 hourly 21d ago
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Front Desk Agent
HM Alpha Hotels & Resorts
Front desk agent job in Durham, NC
Shift: 3pm-11pm
Punctuality is a MUST!
The FrontDeskAgent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction, brand perception, and overall operational efficiency through professional service and attention to detail.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Greet and welcome guests in a warm and professional manner, setting the tone for an exceptional stay.
Manage check-ins and check-outs accurately, ensuring seamless transactions and proper guest record management.
Respond promptly to guest inquiries via phone and in person, offering information about hotel amenities and local attractions.
Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly.
Address and resolve guest concerns with professionalism and empathy to ensure a positive outcome.
Maintain a clean, organized, and professional frontdesk area that reflects the hotel's standards of excellence.
Provide concierge support by recommending dining, entertainment, and transportation options.
Adhere to all hotel policies, safety, and security procedures.
Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties.
Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Exceptional interpersonal and communication skills.
High attention to detail and accuracy in handling guest records and financial transactions.
Strong multitasking and problem-solving abilities in a fast-paced environment.
Customer-focused mindset with a professional and approachable demeanor.
Collaborative attitude and ability to work effectively with other departments.
Adaptability to flexible scheduling, including weekends and holidays.
PROFESSIONAL EXPERIENCE
Previous experience in hospitality, customer service, or a frontdesk role preferred.
Proficiency in Microsoft Office; experience with property management systems (PMS) is a plus.
Demonstrated success in providing high-quality guest service in a dynamic environment.
ACADEMIC BACKGROUND
High school diploma or equivalent required.
Coursework or degree in hospitality management or a related field preferred.
WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance Program
Supplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
$24k-29k yearly est. 3d ago
Front Desk Agent
HVMG
Front desk agent job in Winston-Salem, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 22d ago
Front Desk Agent
Graduate Hotels 4.1
Front desk agent job in Chapel Hill, NC
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$23k-27k yearly est. 1d ago
Front Desk Agent
Crown Hotel & Travel Management LLC
Front desk agent job in Holly Springs, NC
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.
Part-Time
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture
Job Responsibilities
Receiving accommodation reservations from visitors
Taking the details of all arriving guests including payment information
Allocating rooms to all guests
Providing information to guests about the procedures, policies, and facilities of the hotel
Providing the guest with the necessary tourism information
Handling all customer concerns and queries
Issuing receipts to the guests
Ensuring the safety and security of all guests
Maintain all guest reservations in accordance with credit card security requirements
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Assisting guests with safety deposit box forms and keys as outlined by GM
Wear a provided uniform and name tag at all times on the property
Perform routine cleaning throughout the work area
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
Respond to guest's requests for immediate repairs
Report lost-and-found items in accordance with hotel procedures
All other assigned duties
Qualifications/Requirements
High school diploma or equivalent
Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$23k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Agent at Fairfield Inn Winston Salem Downtown
Summit Hospitality Incorporated 3.4
Front desk agent job in Winston-Salem, NC
Description:Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a FrontDesk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the FrontDesk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of frontdesk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
Requirements:
$23k-28k yearly est. 21d ago
Front Desk Agent
Driftwood Hospitality Management 4.3
Front desk agent job in Durham, NC
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other FrontDesk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$24k-29k yearly est. 8d ago
Front Desk
Guardian Dentistry Partners
Front desk agent job in Cary, NC
We are looking for a dynamic, experienced FrontDesk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our frontdesk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
$23k-29k yearly est. Auto-Apply 19d ago
Front Desk Agent
Greensboro-High Point Marriott Airport
Front desk agent job in Greensboro, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 23d ago
Front Office Reception Agent
The Umstead Hotel & Spa 4.8
Front desk agent job in Cary, NC
To increase guest satisfaction, the Reception Agent must provide efficient, prompt, and courteous service. Greet and assist arriving, departing, and in-house guests, in accordance with The Umstead's guidelines. Responsibilities for this position include:
Must be able to register, process, and greet customers promptly;
Checks the daily arrival list and blocks any special requests
Responds to guest requests for information about the hotel and its surroundings;
Arranges for special services requested by the guest;
Stays current with developments in the hotel by reviewing the communication tools
Arranges fulfillment of guest services by working with Bell staff, Housekeeping, Reservations and Room Service;
Follows-up and verifies arrivals by updating registration cards in regards to spelling of guests name, address and method of payment;
Resolves any guest related problems graciously and expeditiously, while simultaneously protecting the interests of both the guests and the hotel
Is aware, at all times, of current room status and room availability;
Is fully aware of The Umstead Hotel and Spas service concepts;
Is fully aware of, and knows how to handle, all current and future hotel promotions;
Minimizes loss of revenue by adhering to all established credit procedures & monitors customer accounts to insure adherence to hotel credit limits
Adheres to hotel policies regarding the use of cash banks
Ensures that guest mail and messages are delivered promptly;
Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotels guests;
Qualifications
High School diploma or equivalent required.
Bachelor's Degree preferably in hospitality or hotel management preferred
Experience working at luxury property or hotel preferred
Must be able to operate switchboard, fax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment.
Communicates effectively with colleagues, guests, and supervisors.
Ability to work as a team as well as individually.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
$22k-27k yearly est. 12d ago
Guest Service Agent
Daly Seven 4.1
Front desk agent job in Archdale, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
$23k-28k yearly est. 60d+ ago
Front Desk Receptionist
Smart Stack Impact
Front desk agent job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage frontdesk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
AVAILABLE Hydro-X Office Administrator/FrontDesk Receptionist HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the "boots on the ground", Hydroexcavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism.
We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for company matching 401K benefit after 3 months of employment.
POSITION OVERVIEW
Hydro-X Office Administrator/FrontDesk Receptionist
Title
Hydro-X Office Administrator/FrontDesk Receptionist
Location
Greensboro, NC
HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the "boots on the ground", Hydro Excavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism.
We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for Company matching 401K benefit after 3 months of employment. Company mobile service truck provided, Per Diem pay, and Overtime available.
Hydro Excavators, LLC system is a non-destructive excavation method as an alternative to mechanical equipment or hand-digging. The Hydro Excavators Truck uses pressurized water and a vacuum system to quickly, safely, precisely, and cleanly excavate around utilities, pipelines, and numerous other applications.
Position Overview: The Payroll Office Administrator for Southeast Connections is a pivotal office, requiring someone who is dedicated and has a versatile skillset. This dual-role position combines the responsibilities of a frontdesk receptionist and an administrative support specialist with backup payroll duties. The Payroll Office Administrator will play a crucial role in ensuring the smooth operation of our office by managing visitor interactions, scheduling office maintenance, and transferring calls, while also providing essential support to our payroll department. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills.
Essential Functions:
The essential functions include, but are not limited to the following:
* Greet and welcome visitors professionally and friendly
* Manage incoming calls, direct to appropriate personnel, and handle messages
* Schedule and coordinate office maintenance and repairs
* Maintain a tidy and organized reception area
* Handle incoming and outgoing mail and packages
* Assist with scheduling and coordinating meetings, appointments, and events
* Manage office supplies inventory and place orders as needed
* Maintain and update office records, files, and databases
* Assist with general administrative tasks to support various departments
* Assist the payroll department in processing payroll data and ensuring accuracy
* Enter and update employee information in the payroll system
* Handle payroll-related inquiries and provide support to employees
* Ensure compliance with company policies and relevant regulations
QUALIFICATIONS:
* High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
* Proven experience as a receptionist, administrative assistant, or similar role.
* Familiarity with payroll procedures and basic accounting principles.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Excellent verbal and written communication skills.
* Strong organizational and multitasking abilities.
* Attention to detail and accuracy.
* Ability to handle sensitive and confidential information.
Education
High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
Experience
* Minimum of 3 years administrative experience; minimum 2 years of data entry experience
* Bilingual (Spanish) is preferred, but not required
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk, use hands/fingers to handle or feel, and reach with hands and arms.
* Prolonged periods sitting at a desk and working on a computer.
* Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 15 pounds frequently.
Benefits:
* Competitive salary packages
* Career advancement opportunities
* Comprehensive benefit program which includes Health, Dental, Disability and Life Insurance that starts on first day of employment.
* Employer Matching 401k program.
* Paid Time Off and an incredible work environment.
* Referral Bonuses.
* Employee Assistance Program (EAP).
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hydro Excavators, LLC offers competitive salary packages, an incredible work environment, and career advancement opportunities. Hydro Excavators, LLC offers a comprehensive benefit program which includes Health, Dental, Disability, Life, Employer Matching 401k program and Paid Time Off and starts day one. Hydro Excavators, LLC is an Equal Opportunity Employer.
$25k-32k yearly est. 2d ago
Professional Front Desk Receptionist (Client-Facing, Administrative Support)
Carolina Family Estate Planning
Front desk agent job in Cary, NC
Are you a FrontDesk Receptionist or administrative professional with at least two years of experience in a client-facing office role? Do you take pride in being the first friendly, professional point of contact while also keeping the administrative details running smoothly behind the scenes?
Carolina Family Estate Planning is seeking a FrontDesk Receptionist to serve as the welcoming face of our firm and provide essential administrative and operational support to our attorneys and staff. If you enjoy working with people, staying organized, and contributing to a professional team environment, we invite you to explore a career with us.
Compensation and Benefits Overview
This position offers an hourly pay range of $18-$20 per hour, commensurate with experience, and is classified as non-exempt.
In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance coverage, matching contributions to tax-deferred retirement savings, and paid time off accrued from Day One. We also provide 12 paid holidays annually and offer comprehensive estate planning services as an employee benefit.
Company Overview
Carolina Family Estate Planning is a distinguished woman-owned law firm based in Cary, NC, dedicated to empowering individuals and families through education, comprehensive estate planning, estate administration, and related legal services.
Our firm is guided by core values of integrity, proactivity, accountability, teamwork, innovation, and a commitment to personal and professional thriving. These values have helped us become one of the fastest-growing law firms in the country, year after year. We are proud of the culture we've built and the meaningful work we do for our clients.
A Day in the Life
As a FrontDesk Receptionist, your day begins by ensuring the front office is welcoming, organized, and ready to support both clients and staff. You will greet clients and visitors, answer and route phone calls, manage scheduling needs, and support daily administrative operations.
Throughout the day, you'll assist attorneys and staff by preparing correspondence, organizing and maintaining documents, and completing printing and assembly of client materials. You'll work closely with team members to keep workflows moving smoothly and ensure clients feel supported, informed, and confident in their experience with our firm.
This role is ideal for someone who enjoys balancing client interaction with detailed administrative work and who takes pride in being dependable, professional, and organized.
Schedule and location
Schedule: Full-time. Office hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.
Location: Fully on-site at our Cary, NC office
Qualification
Minimum of 2 years of experience in a receptionist, administrative, or client-facing office role
High school diploma or equivalent required
Strong customer service and communication skills
Highly organized with strong attention to detail
Comfortable using standard office technology, including phones, computers, printers, and scanners
Professional demeanor and ability to maintain confidentiality at all times
Desculating
Computer proficiency, prefer Google Workspace experience
About Carolina Family Estate Planning
At Carolina Family Estate Planning, we believe that the right people in the right roles make all the difference. We are committed to creating a respectful, supportive, and professional workplace where team members can do meaningful work and continue to grow.
We prioritize the safety and security of our clients and employees. As part of our onboarding process, candidates selected for hire may be required to undergo a background check.
As part of our hiring process, candidates for this position will be asked to complete a brief assessment through Predictive Index. You will receive an email with a link to the assessment shortly after submitting your application. Completion of this assessment is required to move forward in the selection process. If you do not receive the email within 24 hours, please check your spam or promotions folder or contact ******************.
How to Apply
Ready to join a professional, growing firm where your work truly matters? Applying is simple and mobile-friendly. Start by completing our quick, 3-minute initial application process
$18-20 hourly Easy Apply 2d ago
Fuel Fitness Front Desk Attendant
Fuel Fitness Holdings LLC
Front desk agent job in Winston-Salem, NC
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Training & development
Welcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Evenings from 4pm-9pm weekends 9am-3pm
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence.
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others
$19k-25k yearly est. 3d ago
Front Bar Receptionist
Face FoundriÉ
Front desk agent job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
$25k-32k yearly est. 60d+ ago
Medical Front Desk Receptionist
Summit Spine and Joint Centers
Front desk agent job in Asheboro, NC
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!
OPEN POSITION LOCATIONS: Asheboro, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
$24k-32k yearly est. 15d ago
Fuel Fitness Front Desk Attendant
General Accounts
Front desk agent job in Winston-Salem, NC
Benefits:
Bonus based on performance
Flexible schedule
Training & development
Welcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Evenings from 4pm-9pm weekends 9am-3pm
Perks of the job:
• Competitive pay
• Fast paced work environment
• Free gym membership
So, who are we looking for?
• Someone with a certain level of social intelligence.
• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others Compensation: $10.00 per hour
$10 hourly Auto-Apply 60d+ ago
Front Desk Agent
Crown Hotel & Travel Management LLC
Front desk agent job in Sanford, NC
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.
Part-Time
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture
Job Responsibilities
Receiving accommodation reservations from visitors
Taking the details of all arriving guests including payment information
Allocating rooms to all guests
Providing information to guests about the procedures, policies, and facilities of the hotel
Providing the guest with the necessary tourism information
Handling all customer concerns and queries
Issuing receipts to the guests
Ensuring the safety and security of all guests
Maintain all guest reservations in accordance with credit card security requirements
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Assisting guests with safety deposit box forms and keys as outlined by GM
Wear a provided uniform and name tag at all times on the property
Perform routine cleaning throughout the work area
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
Respond to guest's requests for immediate repairs
Report lost-and-found items in accordance with hotel procedures
All other assigned duties
Qualifications/Requirements
High school diploma or equivalent
Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$23k-29k yearly est. Auto-Apply 11d ago
Guest Service Agent
Daly Seven 4.1
Front desk agent job in Morrisville, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
How much does a front desk agent earn in Burlington, NC?
The average front desk agent in Burlington, NC earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.