Front desk agent jobs in Casa Grande, AZ - 344 jobs

Vaco Phoenix is partnering with a fantastic company located in North Scottsdale that is seeking a part-time Front Desk Receptionist to join their team! This individual will serve as the first point of contact for visitors and employees, providing a welcoming experience and essential administrative support. This fully onsite position offers 25-30 hours per week, running Monday through Friday from 9:00 a.m. to 2:30 p.m. It is a contract-to-hire opportunity and is available for an immediate start! Key Responsibilities: * Warmly greet and assist visitors, vendors, and employees with professionalism and courtesy. * Maintain a clean, organized, and presentable reception area and shared spaces. * Manage incoming and outgoing mail, deliveries, and interoffice communications efficiently. * Coordinate daily water and food orders, restock break room supplies, and ensure all common areas are well maintained. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe's revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special! Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure. Our ideal candidate possesses a passion for creating memorable experience and providing exemplary moments of service to each guest. Responsibilities Warmly greet and check guests in and out, ensuring a smooth process. Manage reservations via phone and online systems. Handle guest inquiries and provide detailed information about our hotel services, local attractions, and amenities. Process payments and verify credit card information. Resolve guest complaints efficiently and professionally. Coordinate with housekeeping and other hotel staff to meet guest needs. Upsell hotel services and amenities where appropriate. Maintain updated records of bookings and payments. Follow all Loss Prevention procedures regarding guest property, safety, and security. Report any concerns to department managers or loss prevention in a timely manner. Attend trainings to continue growth in hospitality and service. Qualifications High school diploma or equivalent. Previous hotel front desk experience is strongly preferred Candidates must have previous customer service experience; hotel experience is preferred. Follow all company policies, procedures and report accidents, injuries, and unsafe work conditions to manager. Excellent customer service, anticipation of guest needs and problem-solving skills are required. Must have strong communication, presentation, training, and organizational skills. Must be service and detail oriented, possessing a friendly approachable demeanor and strong problem-solving skills. Ability to work well under pressure, dealing with many arrivals and departures within a short period of time. Lift, carry, and place objects weighing up to 50 lbs. without assistance. Stand, walk or sit for an extended period or for an entire work shift. Must be able to work a flexible schedule including overnight shifts, weekends, and holidays. *This position is a part-time, on-site position with no work from home flexibility. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. The salary is $20 / hour.

Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $17 - $18

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! **Hours/Shifts - AM/PM availability - including weekends and holidays** **Summary of Benefits** Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay - Full Time and Part Time Team Members Holiday Pay - Full Time Team Members Amazing Recognition Programs/Giving Back - Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills We're Leaving the Light On for our next Team Member! Is that you? Our Lightkeeper Service Culture Our Lightkeeper culture is the heartbeat of our operations, shaping every interaction across our team. Our commitment to a Heart For Service means putting others first and going the extra mile to support and uplift those around us. We believe in Care by finding opportunities to make others' days brighter through thoughtful gestures, both big and small. Respect is a cornerstone of our culture; we celebrate the diversity in every individual and uphold the dignity of each person we encounter. We take pride in Owning the Experience, embracing our roles to deliver outstanding service and resolve any conflicts with understanding and empathy. By embodying these four pillars, Lightkeeper not only defines who we are but also sets us apart from the competition.

An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the surrounding Sonoran Desert in Mesa, the third-largest city in Arizona. As a member of the Westgate Painted Mountain team, you will help create remarkable guest experiences at our amazing resort. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description **Must be able to work any shifts assigned, including evenings, overnights and weekends and holidays*** We are looking for a friendly, professional, and service-oriented Front Desk Agent to be the first point of contact for our guests. In this role, you will efficiently manage guest check-ins and check-outs while delivering exceptional customer service Greets, registers, and assigns rooms to guests, issuing room keys. Keeps records of room availability and guests' accounts. Computes bills, collects payments, and makes changes for guests. Ability to listen to and find solutions for guests' challenges To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Qualifications Must be able to work full-time, flexible schedule, weekends and holidays. Must be able to lift up to 15lbs. Must be able to stand for long periods of time. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner Excellent customer service skills Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description STATUS: Part-Time Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary: The Welcome Desk Associate is responsible for providing exceptional customer service experiences to members, potential members, clients, and the general public. The Welcome Desk Associate will be the initial contact and resource to prospective, new, and current members and will be responsible for the introduction of membership promotional materials and sales verifying memberships through CCMS software program. This is a pivotal position in providing information, member assistance and answering questions regarding TSA Kroc Community Center programs and services. The Welcome Desk Associate will be responsible for communicating and implementing customer service standards at the Front Desk. The use of superior customer service as an integral member of the Kroc Center team is required. Qualifications: Minimum High school diploma or GED equivalency. Must be 16 years or older. 18 years or older preferred. Minimum one-year cash handling and customer service experience preferred. High attention to detail and ability to meet established deadlines. Ability to function effectively without supervision and demonstrate a professional approach to problem solving. Proficient computer software and typing skills required. Service-oriented team player with the ability to maintain a positive attitude while interacting with Kroc employees, guests, and the general public. Possess customer service skills to include complaint resolution principles, practices, and procedures. Maintain a professional attitude and approach to problem solving and crisis situations. Excellent organizational skills with the ability to carry out multiple tasks efficiently. Possess strong verbal and written communication skills. Must be able to speak, read and write in English. A secondary Spanish language skill is preferred. Must maintain a non-judgmental attitude while working with customers, clients, and/or members of staff. Excellent telephone etiquette. Knowledge of Salvation Army policies and safety procedures. Valid driver's license and insured transportation. First Aid, CPR, and AED required. Required to pass a background check. Responsibilities: As this position will directly support key programs and ministries of The Salvation Army, the Welcome Desk Lead must be fully committed to the advancement of The Salvation Army's Christian mission through the functions described below and in all aspects of his or her employment with The Salvation Army. Provide optimal customer service by ensuring all customers, clients and members are given prompt and courteous service. Must be able to handle cash, make change, and operate the frontline computer software. Handle merchandise and concession sales. Promote programs and special events, making insightful recommendations which reflect the needs and interests of members. Greet and direct all visitors in a friendly and professional manner, direct calls, and email inquiries to appropriate program staff in a timely manner. Provide Kroc Center orientation tours to prospective members and general public. Maintain progressive knowledge of all programs, facilities, and special events. Observe and identify customers, clients and members who may be recommended candidates for scholarships; provide assistance for scholarship application process. Interact professionally with individuals and groups having diverse backgrounds. Be responsible for maintaining the orderliness of the Community Center Management System (CCMS); keep area clean and neatly arranged at all times. Secure the (CCMS) area at the open and close of shift. Provide administrative support to include filing, data entry and mailing. Use mature discretion when handling issues and notify appropriate department staff of escalated issues. Attend staff meetings as assigned. Maintain staff relationships and work cooperatively with the RJKCCC Management Team, and all Divisional staff. Must be a person of high integrity and willing to support and promote the mission of The Salvation Army. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness. We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter. Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. Ideal candidate: Is ENERGETIC AND HAS HOSPITALITY/CUSTOMER SERVICE EXPERIENCE. CAN WORK MORNINGS, NIGHTS & WEEKENDS ALL EMPLOYEES GET FREE HEALTH CLUB MEMBERSHIP Camelback: Scroll down towards the bottom of the page and then please click on the photos to see them full screen. ***************************************************************************************************************************************** Job Summary To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests. Incorporate the Village Standards: People, Places and Programs everyone/every time/everywhere Summary Of Essential Functions • Attract and Retain members by consistently providing excellent customer service • Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards • Present a professional, positive image that reflects well on the organization. • Greet and check in members with sincere hospitality and effective communication skills • Responsible for having general knowledge of the club, amenities, programs, and useful information about the area • Responsible for handling and recording cash and non-cash transactions • Providing exceptional customer/ guest service and acting in a friendly/ helpful manner at all times. • Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals • Assist members in signing up for programs and activities. • Answer all phones and direct calls to appropriate staff • Maintain clean and safe front desk area and any other related areas • Assist membership where possible to help ensure their successful operation. • Handle credit card/cash transactions • Take member reservations for tennis, squash and racquet courts • Other duties as assigned. Knowledge/Skills Required • Ability to operate multi-line telephone systems • Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor. • Understanding of court reservation systems Must be 18 years or older and have high diploma or GED • Must possess basic computer/data entry skills. • Obtain CPR certification within 30 days of hire through company training • Ability to multi-task Knowledge/Skills Preferred • Prior high-end health club/hospitality or related industry experience • Prior credit card/cash handling • Understanding of court reservation systems • Bilingual a plus Required Abilities Physical Activity This position requires standing for long periods of time, walking, lifting, grasping, bending and kneeling for filing. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers and members accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication. Physical Requirement Walking and standing are required daily. Sitting some of the time. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds. Visual Requirement This position requires close visual acuity to perform activities such as: greeting guests, answering phones, reading and analyzing data and figures, transcribing, and viewing computer monitors. Working Conditions Involves typical office or administrative work and member indoor and outdoor activity

At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: PEP experience required A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

This is a Full time position eligible for Group Health Benefits including Medical, Dental and more. Benefits: * Medical, Dental & Vision Insurance * Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life * 401K Retirement Benefits with 4% match and immediate 100% vesting. * Vacation Pay * Paid Sick Time * Holiday pay * Wellness Programs * Travel reduction program (TRP) * Meal allowance per 8-hour shift ($5) * Meal Discounts * Recognition Programs * Safety Shoes program * Team Member Hotel Discounts Essential Functions: * Have knowledge of hotel, hotel staff, and hotel services, including the hours of operations for all departments involved and in the surrounding areas. Has a thorough knowledge of guestrooms including: location, views, amenities, features, types, etc. * Ability to verbally communicate effectively with guests and co-workers. * Offer the hotel guests the best possible service through clear, courteous and proper phone answering procedures. * Be an ambassador by promoting the hotel and restaurant. Greet customers immediately with a friendly and sincere welcome. * Understanding of various payment options, check cashing procedures, and a working knowledge of various outlets charging procedures, to better assists the guest. * Be able to give accurate directions and information to/from regarding the immediate and metro area. * Handle all emergencies according to established procedures. * Ensure all customer complaints are recorded in Guest Ware in a timely and direct professional manner. * Ensure any guests that may experience a problem receive an immediate response along with satisfactory resolution, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner. * Each associate is expected to carry out all requests by management, which the associate is capable of performing. * Be able to check out a guest and close a guest account at time of check out and ascertain satisfaction with bill and related services. * Answer and relay all incoming call properly. * Coordinate all emergencies according to establish procedures. * Handle all functions of the hotel's switchboard. Knowledge and skills: * High school diploma required. * 1-year experience in a similar role. knowledge of hotel and hospitality industry. Hilton experience a plus. * Ability to work a flexible schedule to include weekends and/or holidays. * Ability to communicate effectively with guests and co-workers, both verbally and in writing, both in person and over the phone. * Excellent organizational and follow through skills DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ************************************ or call ************* to let us know the nature of your request.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · College course work in related field helpful. · Experience in a hotel or a related field preferred. · High School diploma or equivalent required. · Computer experience required. · Customer Services experience preferred. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements · Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. · Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). · Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. · Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. · Review Front Office log and Trace File daily. · Answer inquires from guests regarding restaurants, transportation, entertainment, etc. · Follow all cash handling and credit policies. · Be aware of all rates, packages and special promotions as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Be familiar with hospitality terminology. · Have knowledge of emergency procedures and assist as needed. · Handle check-ins and checkouts in a friendly, efficient and courteous manner. · Use proper two-way radio etiquette at all times when communicating with other employees. · Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. · Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. · Be able to complete a bucket check, room rate verification report, and housekeeping report. · Balance and prepare individual paperwork for closing of shift according to hotel standards. · Maintain and market promotions and guest programs. · Maintain a clean work area. · Assist guests with safe deposit boxes.

**This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ ** Day to Day: This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels. Desired Skills: 2+ years customer service 1+ years with previous experience working in a front desk/receptionist/check in capacity

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR 6Z3p0NU48y

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better