Post job

Front desk agent jobs in Conway, AR - 56 jobs

All
Front Desk Agent
Receptionist
Guest Services Agent
Welcome Desk Agent
Front Desk Associate
Front Desk Clerk
General Clerk
Front Desk Host
Front Office Assistant
Front Desk Staff
Dental Receptionist
Front Desk Receptionist
  • Front Desk Agent Hilton Garden Inn Downtown Little Rock, AR

    Hilton Garden Inn Downtown Little Rock, Arkansas 4.5company rating

    Front desk agent job in Little Rock, AR

    Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hilton Garden Inn Downtown Little Rock, AR. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $22k-27k yearly est. 19d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Front desk agent job in Little Rock, AR

    Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)
    $30 hourly Auto-Apply 60d+ ago
  • Front Desk Agent Hilton Garden Inn Downtown Little Rock, AR

    Hotel Equities 4.5company rating

    Front desk agent job in Little Rock, AR

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hilton Garden Inn Downtown Little Rock, AR. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $24k-28k yearly est. Auto-Apply 18d ago
  • Front Desk Agent

    G & G Hospitality

    Front desk agent job in Maumelle, AR

    Maintains an inventory of vacancies, reservations and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assigns rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the engineering and maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains customers privacy. Maintains a high level of professional appearance and demeanor. Performs other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Front Desk Agent

    MCR Hotels

    Front desk agent job in Little Rock, AR

    Homewood Suites by Hilton Little Rock Downtown SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent at Homewood Suites Little Rock is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $23k-28k yearly est. 20d ago
  • Front Desk Clerk

    Saint Jean Industries 3.7company rating

    Front desk agent job in Heber Springs, AR

    The Front Desk Clerk serves as the first point of contact for visitors and clients, providing exceptional customer service while managing front desk operations. This role is responsible for greeting guests, handling inquiries, managing appointments, and performing administrative tasks to ensure smooth daily operations. Key Responsibilities Greet and welcome guests, clients, and visitors in a professional and friendly manner Answer and direct phone calls, emails, and other inquiries Check guests in and out (for hotels or facilities, if applicable) Maintain accurate records, files, and front desk logs Provide information about services, policies, and procedures Coordinate with other departments to meet guest or client needs Maintain a clean, organized, and professional front desk area Follow company policies, security procedures, and confidentiality guidelines Qualifications & Skills High school diploma or equivalent (Associate's degree preferred in some settings) Proven experience in a front desk, receptionist, or customer service role preferred Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Proficiency in basic computer applications (Microsoft Office, scheduling software) Ability to multitask and remain calm in a fast-paced environment Professional appearance and demeanor Work Environment Typically office-based or front-facing customer service environment May require standing for extended periods Shift work, including evenings, weekends, or holidays (depending on business needs) Employment Type Full-time / Part-time (as applicable) Requirements:Physical Requirements Ability to sit or stand for extended periods Ability to lift up to 20 lbs occasionally
    $24k-28k yearly est. 18d ago
  • GUEST SERVICES AGENT (FULL TIME)

    Crothall Healthcare 4.6company rating

    Front desk agent job in Little Rock, AR

    Job Description We are hiring immediately for full time GUEST SERVICES AGENT positions. Note: online applications accepted only. Schedule: Full time schedule. Days and hours may vary. More details upon interview. Requirement: No experience is necessary. Willing to train! Fixed Pay Rate: $15.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare's Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Supervises Guest Service Agents. Essential Duties and Responsibilities: Assign duties to Front Office employees to ensure completion of shift duties. Act as a resource to Front Office employees on difficult, technical procedures or "problem" reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain communication logs with staff and managers. Monitor and schedule staff meals and breaks. Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information. Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Balances and drops receipts according to accounting specifications. Provides guests with information about the facility, services, and amenities. Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions. Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested. Fields and resolves guest complaints or escalate for resolution to appropriate department. Assists guests in emergency situations. Maintains adequate supplies and functional equipment at the Front Desk. Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Performs other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace.
    $15 hourly 15d ago
  • Guest Service Agent

    North Little Rock Residence Inn By Marriott

    Front desk agent job in North Little Rock, AR

    Job Description Guest Service Agent/Front Desk Agent - Full Time & Part Time Opportunities Available! Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $22k-27k yearly est. 11d ago
  • Administrative/General Clerk

    Zantech

    Front desk agent job in Little Rock, AR

    Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Administrative/General Clerk to contribute to the success of our upcoming Program Management Support project for an Onsite role based out of Little Rock, Arkansas. The Administrative/General Clerk will play a crucial role in providing Program and Administrative assistance to numerous operational, office and clerical duties in support of Law Enforcement Operations throughout the Southwest Region in the states of Texas, New Mexico, Oklahoma, Arkansas, and Louisiana. Responsibilities include, but will not be limited to: Provide executive and administrative support. Provides clerical, technical, and administrative support to the staffing program. Reviews pre-employment documentation for completeness and accuracy. Provides exceptional customer service by responding to inquiries concerning HR services, procedures, alternatives and requirements via telephone and email. Conducts HR Internet searches, prepares a variety of reports, enters data, and completes forms using a government computer and office automation software. Work with staff and client in a professional, tactful, diplomatic manner, with a positive attitude. Attend all mandatory training, in-services, company, and client meetings. Other duties and/or tasks as assigned on an as-needed basis. Must have ability to compile and organize reports and use conventional office equipment and associated supplies provided by the Government (desk, filing cabinets, telephone, facsimile, PC computer system, intercom system, photocopier, paper, pens, pencils, staples etc.). Required Experience or Knowledge of the following technologies/functions: High School Diploma or equivalent. Proficient with Microsoft Office Suite Strong written and verbal communication skills with attention to detail and proofreading abilities. English Language - Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Ability to meet planned and unplanned deadlines in a timely manner. Individuals shall meet a minimum of Business Casual in accordance with dress standards. Physical requirements are primarily sedentary, working while seated, however, individual(s) may periodically be required to bend, lift, and deposit documents, files, and small quantities of office supplies (paper, etc.) in the routine course of daily duties. Preferred Experience or Knowledge of the following technologies/functions: Resourcefulness and ability to function in a fast-paced environment. Professionalism and the ability to interact effectively with others. Required Education/Certifications: High School Diploma (or equivalent) REQUIRED Required Security Clearance: US Citizenship and the ability to obtain and maintain an active Public Trust or higher clearance, per contract requirements. “Outstanding Performance…Always!” Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!
    $27k-34k yearly est. Auto-Apply 21d ago
  • Guest Service Agent

    Tharaldson Hospitality 4.2company rating

    Front desk agent job in Little Rock, AR

    Guest Service Agent/Front Desk Agent - Full Time & Part Time Opportunities Available! Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $24k-28k yearly est. Auto-Apply 10d ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Little Rock, AR

    Job DescriptionBenefits: Employee discounts Genesis Health Clubs is now hiring Desk Associate at all three Little Rock locations. This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking
    $21k-28k yearly est. 8d ago
  • Front Desk Checkout

    Engagemed Inc.

    Front desk agent job in North Little Rock, AR

    Apply Description Receptionist A receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to coworkers, sorting and delivering mail to coworkers, and greeting visitors when they arrive. A receptionist helps create an environment and culture that enables a company to fulfill their mission to provide excellent client service. They are enthusiastic professionals serving as the first impression of a company. A receptionist is detail-orientated and a personable multitasker. They bring resourcefulness, organization, and exceptional communication skills to the front desk. A receptionist greets visitors and maintains visitor logs, including issuing visitor passes. They respond to internal and external inquiries and distribute accurate information. A receptionist performs some administrative tasks. Supervisory Responsibilities: None Duties/Responsibilities: Keep a safe and clean reception area Assist with simple administrative tasks Handle filing and data entry as requested Lock / Unlock doors during business hours Greet visitors in a professional and friendly manner Answer and direct phone calls / manage switchboard Receive deliveries; notify appropriate coworkers of deliveries Maintain professionalism and confidentiality with all materials Provide general support to visitor; including but not limited to: Direct visitors Notify appropriate coworkers of visitors Maintain security by monitoring logbook and issuing visitor badges Required Skills/Abilities: High school diploma or equivalent Two or more years in similar role OTHER KEY SKILLS: Friendliness Adaptability Dependability Attention to detail Ability to multitask and manage time wisely Working knowledge of Microsoft Office products (Outlook, Word, etc.) Organization skills to keep accurate records and find important information quickly Good verbal and written communication skills to interact with clients, visitors, vendors, and coworkers
    $21k-26k yearly est. 20d ago
  • Receptionist

    Rich Smith Develoment

    Front desk agent job in Maumelle, AR

    Join Our Team as a Corporate Receptionist! Are you a highly organized, detail-oriented professional with a passion for providing exceptional customer service? Do you thrive in a fast-paced office environment where multitasking is key? If so, we have the perfect opportunity for you! One of Arkansas' largest property management companies is seeking an experienced Receptionist to join our corporate office. This is a full-time position in a dynamic workplace where you will be the first point of contact for clients, vendors, and team members. Why Join Us? At RichSmith Management, we value our employees and offer a comprehensive benefits package, including: Health, dental, and vision insurance options Flexible spending accounts 401K retirement plan Paid holidays & time off A supportive and professional work environment Key Responsibilities: As our Receptionist, you will play a crucial role in keeping our office organized and running smoothly. Your responsibilities will include: Answering and directing incoming calls to the appropriate team members. Greeting and assisting clients, customers, and vendors with professionalism and a friendly attitude. Managing office supplies, including ordering and restocking as needed. ️ Handling incoming and outgoing mail, including preparing and sending packages. Providing administrative support to department heads as needed. What We're Looking For: Punctuality & Reliability: Timely and dependable attendance is a must. Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Attention to Detail: Highly organized with strong multitasking abilities. Communication Skills: Excellent verbal and written communication skills. Professionalism: A positive, team-player attitude with a polished demeanor. Self-Motivated: Ability to work independently and collaboratively. Apply Today! If you are ready to join a respected company where your skills and dedication will be valued, apply now! Become part of a team that is committed to excellence, professionalism, and teamwork. We look forward to welcoming you to RichSmith Management!
    $21k-27k yearly est. 2d ago
  • Receptionist

    Richsmith Management

    Front desk agent job in Maumelle, AR

    Join Our Team as a Corporate Receptionist! Are you a highly organized, detail-oriented professional with a passion for providing exceptional customer service? Do you thrive in a fast-paced office environment where multitasking is key? If so, we have the perfect opportunity for you! One of Arkansas' largest property management companies is seeking an experienced Receptionist to join our corporate office. This is a full-time position in a dynamic workplace where you will be the first point of contact for clients, vendors, and team members. Why Join Us? At RichSmith Management, we value our employees and offer a comprehensive benefits package, including: ✔ Health, dental, and vision insurance options ✔ Flexible spending accounts ✔ 401K retirement plan ✔ Paid holidays & time off ✔ A supportive and professional work environment Key Responsibilities: As our Receptionist, you will play a crucial role in keeping our office organized and running smoothly. Your responsibilities will include: 📞 Answering and directing incoming calls to the appropriate team members. 🏢 Greeting and assisting clients, customers, and vendors with professionalism and a friendly attitude. 📦 Managing office supplies, including ordering and restocking as needed. ✉️ Handling incoming and outgoing mail, including preparing and sending packages. 📋 Providing administrative support to department heads as needed. What We're Looking For: ✔ Punctuality & Reliability: Timely and dependable attendance is a must. ✔ Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). ✔ Attention to Detail: Highly organized with strong multitasking abilities. ✔ Communication Skills: Excellent verbal and written communication skills. ✔ Professionalism: A positive, team-player attitude with a polished demeanor. ✔ Self-Motivated: Ability to work independently and collaboratively. Apply Today! If you are ready to join a respected company where your skills and dedication will be valued, apply now! Become part of a team that is committed to excellence, professionalism, and teamwork. 📢 We look forward to welcoming you to RichSmith Management!
    $21k-27k yearly est. 3d ago
  • Receptionist

    Pain Treatment Centers of America 4.4company rating

    Front desk agent job in Searcy, AR

    SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Salary Description Starting $17.00
    $22k-26k yearly est. 23d ago
  • Front Desk Receptionist

    Client First Staffing 4.0company rating

    Front desk agent job in Little Rock, AR

    Monday - Friday 8:30am-5:00pm Pay is $17.00 an hour. + Checking patients in and out of EPIC, collecting copays and past due balances, verifying insurance, contacting authorization team for tests, managing schedule, rescheduled closed days, etc. Starting pay $17, more for experience. JOB DUTIES: 1) Answer phones 2) Appointment Scheduling · Updating schedule on a daily basis · Keep patients informed on referrals when scheduling appointments and appointment check-out · Notify Accounts Receivable Representatives of “No Insurance” or delinquent accounts · Review list of office patients for delinquent accounts to collect payment or talk to an accounts receivable representative · Mail out appointment reminders or call patients · Monitor Recalls 3) Check in & greet patients · Monitor and initiate co-pays, referrals, and delinquent accounts · Print charge tickets/review from scheduling · Enter new patient information · Verify patient information, patient insurance, and scan insurance cards (enlarge and date copy) · Take digital image of new patients for use in EMR · Enter referring physicians' information 4) Check Out Patients · Print fee tickets and send to billing department · Schedule new and follow up appointments · Collect co-pays/ Run Credit Cards · Post payments and maintain petty cash for co-pays/make receipt for all co-pays · Lab slips for lab patients 5) Misc. · Check mail daily and take stamped mail to mailbox · Retrieve medical records from inbox, write patient's account number on document, and place in appropriate box for scanning · Notify nurses of chart notes especially during busy times · Turn off TV/lights, make sure nightline is on/off, clean up and lock waiting room, and coordinate magazines · Drug Representatives - Schedule lunches, call to verify on a daily basis 6) Credentialing · Receiving documents (license, DEA, etc.) and enter/scanning into Symed · Fill out reappointment applications for insurance companies and hospitals (Gather information from hospitals) · Provide patient information to pharmacies and hospitals via telephone 7) REMINDERS: · Coordinate breaks and lunches with floaters · Desk is not to be left unattended · No food within view of the patients 8) Work schedule is to be approved by Office Coordinator 9) Other duties as assigned by leadership
    $17 hourly 15d ago
  • Dental Receptionist Part-Time (Wakefield Dental Clinic) (6405)

    Little Rock School District 3.9company rating

    Front desk agent job in Little Rock, AR

    Dental Receptionist Part-Time (Wakefield Dental Clinic) Little Rock School District Wakefield Dental Clinic - Health Services JOB GOAL: The dental receptionist supports the premise that every student is entitled to a Free and Appropriate Education by providing expertise and oversight for the provision of school health services and the promotion of health education, allowing the student to develop capacity for lifelong achievement and optimum health. TERMS OF EMPLOYMENT: Ten (10) Month (203 Days) contracts.Twelve (12) hours per week . Pay ### Grade ###. NOTE: Precise placement within the salary range will be determined based upon education and experience. Position dependent on grant funding. FLSA: Non-exempt QUALIFICATIONS: Minimum of a High School diploma or equivalent required. Experience: Familiarity with dental terminology,Eaglesoft, and eschool preferred. Customer Service Skills: Must be capable of interacting effectively with administrators, teachers, staff members, students, parents, and the general public using respectful, tactful and helpful customer service. Must have demonstrated competency in standard office administration programs such as Microsoft programs, including Word and other microcomputer applications. Strong organizational skills, attention to detail, and multitasking skills. Work cooperatively with others. Interpersonal skills; using tack, patience, and courtesy. Maintain confidentiality and utilize discretion in all communications. ESSENTIAL DUTIES & RESPONSIBILITIES: The following statements of duties and responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be an exhaustive list of all duties and responsibilities required of all personnel within this position. Schedule dental clinic appointments; ensure a full schedule. Check Medicaid eligibility status for scheduled patients. Communicate with patients and their families as needed. Greet patients, check them in/out, and make them feel comfortable. Answer, screen, and direct phone calls and messages. Update patient files and manage digital records. Verify insurance, process claims, collect payments, and help with treatment plan coordination. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Mental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and down stairs, use a telephone and write. Occasionally the employee must lift and/or move up to twenty (20) or more pounds. This position requires accurate perceiving of sound, near and far vision, depth perception, handling and working with educational materials and/or objects, and providing oral information. Must have the ability to work for the duration of the daily contracted time period, and to be physically present and at assigned work, with only infrequent unexcused absences, during the contract year. Additional technical skills, knowledge, and abilities may be recommended by immediate supervisor and approved by the Human Resources Director.
    $24k-30k yearly est. 43d ago
  • Front Office Assistant

    Dental Office

    Front desk agent job in Perryville, AR

    Perryville Family Dental is seeking a Front Office Assistant/RDA to join our team of dental professionals. As the initial point of contact, you will have the chance to create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to create a collaborative and supportive environment for our staff. If you have a niche for customer service and meet our qualifications below, apply today! Schedule Full-time Monday through Thursday Alternating Fridays (Close at 2 pm on Fridays) Benefits Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Scrubs provided Qualifications Dental front office experience is preferred, but not required, as we are willing to train Prior RDA experience is preferred, but not required Familiarity with Dentrix software INDHRFO02
    $27k-34k yearly est. Auto-Apply 8d ago
  • Front Desk Staff

    Daveandbusters

    Front desk agent job in Little Rock, AR

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $13 per hour Salary Range: 11 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11-13 hourly Auto-Apply 60d+ ago
  • Receptionist

    Baeyens Hauk Veterinary Group

    Front desk agent job in Sherwood, AR

    Full-time Description A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, friendly attitude, and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants and in daily patient and client care. Reports to: Office Manager and Practice Owners Duties and Responsibilities Greet clients and pets by name in a friendly manner. Maintain appointment calendar Retrieve, update, and file patient medical records Keep reception desk, waiting room and exam rooms neat and clean Handling client emails and online requests Purge files according to practice-management policies Answer phones promptly and professionally, taking messages, scheduling appointment's, filling medications. Answer clients' questions about veterinary services and products and provide knowledgeable advice about wellness, prevention, and diseases Advise clients on proper nutrition, flea/tick/heartworm preventatives, pre-anesthetic testing, shampoos, home dental products, and other retail items Prepare consent forms, estimates/treatment plans and be able to discuss the hospital's financial policies with clients Explain invoices to show value for the care provided Echo doctors' recommendations when checking out clients Collect payment when services are rendered and schedule follow up appointments as needed Balance cash drawer at beginning and end of each day/shift Requirements Educational Requirements High school diploma or equivalent Job Experience Required 1 year experience as a receptionist in a professional office setting(required) 1 year veterinary experience (preferred) Skills Needed Ability to work in a fast-paced environment Computer literacy Understand or be willing to learn veterinary terminology Exceptional customer service skills Keep accurate medical records, clerical work Promote hospital products and services Support co-workers and provide assistance as needed Mathematical Skills Ability to calculate money and determine and repair discrepancies Physical Demands Must be able to sit or stand in a stationary position for 50% of the time Must be able to move or walk around the office and exam rooms Must be able to climb stairs Must be able to move or carry up to 50 lbs from one location in the hospital to another
    $21k-27k yearly est. 39d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Conway, AR?

The average front desk agent in Conway, AR earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Conway, AR

$25,000
Job type you want
Full Time
Part Time
Internship
Temporary