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  • Receptionist

    Delta Dallas 3.9company rating

    Front desk agent job in Dallas, TX

    Receptionist/Human Resources Assistant Type: Full-Time | On-Site Schedule: Monday-Friday | 7:45 AM-5:15 PM Pay: $50K+ Delta Dallas is partnering with a home-goods and manufacturing firm in its search for a Human Resources Assistant/Front Office Receptionist. This role is 100% on-site at the client's facility in Southeast Dallas and serves as the organization's central point of contact. The ideal candidate is polished, detail-oriented, and comfortable managing a high call volume while supporting HR and office operations in a fast-paced environment. Key Responsibilities Front Office & Phone Operations Answer and route a high volume of incoming calls using a PC-based switchboard and headset Serve as the primary point of contact for general inquiries Operate the internal paging system as needed Maintain a professional, customer-focused phone presence at all times Office & Administrative Support Receive, sort, and distribute incoming mail and packages Coordinate express mail services, including FedEx and UPS Order, receive, stock, and organize office and breakroom supplies Maintain shared resources such as meeting supplies, keys, and miscellaneous equipment Ensure the office is fully operational, including coffee and supply readiness Perform general administrative duties, including copying, filing, scanning, and data entry Human Resources Support Provide administrative support to the Human Resources department Compile HR-related data and reports, including monthly safety metrics Assist with payroll-related data, time and attendance, and paid leave tracking Respond to employee requests such as employment verification letters Submit background check and investigation requests for new hires Assist with onboarding documentation and performance review materials Support benefits-related transactions, including 401(k) requests Assist with HR research and special projects as assigned Technology & Communications Create and update PowerPoint presentations displayed on internal monitors Share company announcements, milestones, and internal updates Compile, sort, and distribute data using Excel and other Microsoft Office tools Qualifications Administrative experience required; HR support experience is a plus Ability to manage multiple priorities in a fast-paced environment Strong organizational and time management skills High level of professionalism and discretion Clear and effective verbal communication skills Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Reliable attendance and punctuality Preferred Qualifications Bilingual in Spanish and English Experience with ExponentHR
    $50k yearly 2d ago
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  • Receptionist - Part-time

    P10, Inc.

    Front desk agent job in Dallas, TX

    P10 is looking to hire a Part-time Receptionist at our Uptown Dallas office. As the Part-time Receptionist at P10, this individual will play a pivotal role in creating a positive and efficient office atmosphere. They will be the first point of contact for clients, investors, and team members, ensuring a seamless experience. The ideal candidate will be a solutions-oriented self-starter who has exceptional interpersonal skills, a keen attention to detail, and the ability to uphold the highest standards of professionalism. Work Schedule: Part-time position (24 hours/week) Monday-Thursday, 9AM-3PM Primary Responsibilities: Welcome and greet visitors with professionalism and courtesy. Answer and direct incoming phone calls, taking messages when necessary. Maintain a polished and organized reception area. Ensure a high level of hospitality for clients and guests. Serve as a liaison between clients, investors, and internal staff. Handle inquiries with discretion and direct calls to the appropriate parties. Manage incoming and outgoing mail and packages. Provide administrative support to team members as needed. Assist with catering and technology needs in conference rooms. Coordinate conference room reservations and logistics. Ensure the office space reflects the professionalism and high standards of the firm. Monitor, order and replenish snacks and beverages. Ensure the kitchen area is clean and organized. Coordinate with building management for office maintenance. Periodically inspects printers to ensure good operating condition. Perform any special projects, additional duties and tasks as assigned. Qualifications High School Diploma or equivalent. 2 or more years of proven experience as a receptionist or in an administrative role, preferably at a professional services firm. Team player with proven ability to interact with employees and business partners at all levels. Impeccable professional appearance and demeanor. Strong organizational and multitasking abilities. Excellent verbal, written and interpersonal communication skills. Proficiency in Microsoft Office Word and Outlook and the ability to learn and utilize a variety of applications and systems. P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Americans with Disabilities Act (ADA) P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.
    $23k-30k yearly est. 4d ago
  • Receptionist

    International Leadership of Texas 4.3company rating

    Front desk agent job in Fort Worth, TX

    Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: • High school diploma or GED Special Knowledge/Skills: • Proficient keyboarding skills • Effective organization, communication, and interpersonal skills • Ability to understand and follow detailed written and verbal instructions • Ability to operate multi-line phone system • Bilingual Spanish, preferred Experience: • Previous clerical experience in office setting Major Responsibilities and Duties: Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct campus visitors. 3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders. 4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes. 5. Assist parents in checking students in and out of school. 6. Assist with the receipt and distribution of student materials, including homework requests. 7. Receive, sort, and distribute mail, messages, documents, and other deliveries. Other 8. Provide clerical assistance as needed including assisting with the scheduling of appointments. 9. Compile, maintain, and file all reports, records, and other documents as required. 10. Assist with all front office duties as needed. 11. Provides back up for campus attendance clerk. 12. Maintain confidentiality. Additional Duties: 13. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress
    $24k-30k yearly est. 5d ago
  • Receptionist I

    Canon U.S.A., Inc. 4.6company rating

    Front desk agent job in Dallas, TX

    Requisition ID 2026-20622 # of Openings 1 Category (Portal Searching) Administrative/Clerical Type (Portal Searching) Regular Full-Time Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party Greet outside visitors in a professional manner May sign for incoming and outgoing packages; route to appropriate party Use internal paging system Call for car service or messenger as requested by client May perform filing, typing and other administrative duties as requested by client Assist various departments with mass mailings May receive and route faxes May schedule conference room based on client requests and order catering as needed Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site Prepare monthly production and volume reports in order to measure productivity and prepare billing charges Qualifications High school Diploma or equivalent 2 years direct experience as a receptionist Some prior experience working in a professional office environment, preferred Able to operate various office equipment Basic computer skills required (Word, PowerPoint) Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.) Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines PHYSICAL DEMANDS Physical activity required including bending, reaching, prolonged periods of sitting May lift and/or move up to 10 lbs What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
    $25k-30k yearly est. 2d ago
  • Reservation Agent Specialist

    Corporate Hospitality Service

    Front desk agent job in Irving, TX

    Job DescriptionJob Title: Reservation Agent Specialist Company: Corporate Hospitality Services (CHS) Job Type: Full-Time General Description Corporate Hospitality Services (CHS) is seeking a dedicated and detail-oriented Reservation Agent Specialist to join our growing team. This position plays a critical role in delivering accurate, timely, and cost-effective lodging solutions for our clients within the oilfield hospitality industry. The ideal candidate will possess strong communication skills, exceptional attention to detail, and the ability to perform effectively in a fast-paced, high-volume environment while maintaining CHS's standard of service excellence. Essential Duties and Responsibilities Answer and screen incoming calls in a professional, courteous, and efficient manner Accurately collect client lodging requirements and enter all data into the reservation queue system Monitor and respond to reservation and lodging-related emails, assigning or escalating tasks as necessary Book lodging accommodations accurately and within required timeframes Coordinate directly with hotels to confirm reservations, modify bookings, and resolve lodging issues Communicate lodging confirmations, updates, and issues to clients promptly and professionally Negotiate and confirm hotel rates to ensure cost-effective solutions for clients Review Salesforce entries to prevent duplicate or conflicting reservations Inform clients of applicable hotel policies that may result in additional charges, including cancellation fees, parking fees, or other hotel-imposed costs Address and resolve client concerns related to CHS lodging facilities in a timely manner Complete nightly check-in call lists and thoroughly document all communications and actions in Salesforce Experience and Qualifications Minimum of three (3) years of experience as a Lodging Coordinator or in a comparable reservation role (required) Previous experience in the hospitality or lodging industry (preferred) Strong customer service and interpersonal communication skills Demonstrated ability to multitask, prioritize workload, and work effectively under pressure Strong attention to detail and organizational skills Ability to work collaboratively as part of a team while maintaining a positive and professional attitude Compensation and Benefits (After 90 Days of Employment) Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) After one (1) year of continuous service, CHS provides comprehensive coverage for allied medical expenses at no cost to the employee. Additional Information To explore other career opportunities, please visit our Careers page: ************************************ Learn more about Corporate Hospitality Services: ******************************************* Equal Employment Opportunity Statement Corporate Hospitality Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.
    $24k-31k yearly est. 4d ago
  • Overnight Front Desk Agent (full-time)

    Virgin Hotels Central Services LLC 4.1company rating

    Front desk agent job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team. Maintain complete knowledge of the following at all times: Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. Use excellent communication skills with guests, staff including verbal, written and body language. Learn and retain knowledge of all front office technical systems Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Adhere to the following cashiering procedures: Process allowances Make change for guests Post charges Settle Room accounts Run closing reports Count bank at end of shift Complete designated cashier reports Drop Receipts Secure Bank Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Be able to communicate timely and in a responsive manner via digital device. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. Work well on a team or independently while being accountable for work performed. Take, record and relay messages accurately, completely and legibly. Complete all items on the shift checklist. Adhere to security procedures to ensure our guest's safety. Handle all issues and concerns on the overnight shift and keep proper documentation of all important events. Be a team player! Highly organized, anticipating needs and over delivering wherever possible. Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Ability to work overnight hours (11pm-7:30am) Ability to work on weekends and holidays Stand for periods of 8-10 hours Input and access data in various computer systems. Understand guest inquiries and provide clear, concise responses. Work with others like a rock star, while constantly advocating for your guests. Communicate clearly in verbal and written English. Work cohesively with other departments and co-workers as part of a team. Focus attention on details. Maintain confidentiality of all guests and hotel information. Maintain a neat, clean and well-groomed appearance per hotel standards. Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties. Adhere to hotel policies including but not limited to attendance, safety, behavior. #LI-onsite
    $24k-28k yearly est. Auto-Apply 34d ago
  • Studio Fitness Front Desk/Sales

    Row House 4.3company rating

    Front desk agent job in Keller, TX

    Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability Daily and/or occasional travel to neighboring businesses may be required. RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm first time classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure studio is clean and tidy Other duties as assigned Position can be in Keller, Irving and/or Las Colinas COMPENSATION & PERKS: Competitive base based on experience - Starting at $14/Hr + Retail and Membership sales commissions Free or discounted studio memberships Commission paid on sales Leave the stuffy clothes behind, it's all leggings and shorts here! Opportunity for bonus based on performance Opportunities for growth within the studios, including additional sales and management opportunities Compensation: $12.00 - $14.00 per hour Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
    $12-14 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Aloft Frisco 4.2company rating

    Front desk agent job in Frisco, TX

    Job DescriptionDescription: Be the first impression that makes every stay unforgettable. At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door. If you're friendly, proactive, and love solving problems with a smile-this role is for you. What You'll Do Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience. Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency. Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities. Maintain operation of the switchboard and communication systems and respond professionally to guest needs. Manage guest accounts, billing, and room assignments quickly and accurately. Communicate effectively with all departments to support guest requests and seamless service delivery. Assist with arrivals, packages, amenities, luggage, and other guest needs when required. Stay knowledgeable about hotel services, promotions, local events, and special packages. Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property. Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations. Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays. Join the Aloft Experience We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow. Requirements: What You'll Bring High school diploma or equivalent required; hospitality or customer-service experience preferred. Positive, upbeat personality with strong communication and interpersonal skills. Ability to multitask, stay calm under pressure, and solve problems quickly and professionally. Confidence using computers, Microsoft Office, and hotel systems (training provided). Comfortable working in a fast-paced, team-oriented environment. Ability to handle basic math and financial transactions accurately. Ability to read, write, and understand short instructions, memos, and correspondence. Willingness to support a flexible schedule based on business needs. Physical & Scheduling Requirements May require long periods of standing and light lifting (up to 20 lbs) Ability to work varied shifts including evenings, nights, weekends, and holidays
    $25k-31k yearly est. 14d ago
  • Travel Reservations Agent

    Xperience Xscape Travels

    Front desk agent job in Dallas, TX

    As a Travel Reservations Agent, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued. Key Responsibilities Respond promptly and kindly to client questions via email, phone, and chat. Assist with itinerary updates, travel changes, and special requests. Share accurate information about travel requirements and destination details. Conduct follow-ups to confirm satisfaction and gather feedback. Handle concerns with empathy and problem-solving skills. Benefits Remote freedom - work anywhere with flexible hours. Travel perks, discounted rates, and insider access. Growth opportunities through training and team support. Join a mission-driven team that loves creating memorable experiences. What We're Looking For Excellent written and verbal communication. Customer service background (travel experience is a plus). Organized, detail-oriented, and proactive work style. Comfortable learning new tools and systems. Passion for travel and helping others. Working Place: Remote Company : Xperience Xscape Travels
    $24k-31k yearly est. 12d ago
  • Reservations Agent

    Auberge Resorts Collection 4.2company rating

    Front desk agent job in Fort Worth, TX

    Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $31k-35k yearly est. 2d ago
  • Reservations Agent

    Bowie House

    Front desk agent job in Fort Worth, TX

    Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $24k-31k yearly est. 26d ago
  • Front Office Agent

    Loews Arlington Hotel

    Front desk agent job in Arlington, TX

    Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $26k-33k yearly est. 7d ago
  • Front Office Agent

    Loewshotels

    Front desk agent job in Arlington, TX

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.
    $26k-33k yearly est. Auto-Apply 8d ago
  • Guest Service Agent

    Sandman Hotel Group

    Front desk agent job in Irving, TX

    Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels. First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team. JOB REQUIREMENTS: Completion of a two-year apprenticeship program in front desk operations or hotel management preferred 1 year of experience as a Hotel Front Desk Clerk Preferred Experience in all aspects of customer service and people management Strong working knowledge of accounting practices and principles Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required Exceptional conflict resolution, negotiation, and objection handling skills Able to effectively communicate both verbally and in writing High level of proficiency Opera/Opera Cloud DUTIES: To provide a warm, welcoming and friendly environment Responsible for checking guests in and out of the Hotel. Luggage assistance Issues room keys, pamphlets, discount cards, etc. Answers various questions from guests and arranges transportation for guests. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. Book telephone reservations Computes bills, collects payment and makes change for guests. Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift. Print updated in-house, arrival, departure, and room status reports every two hours Check all unresolved departures. Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Write all wake-up call requests on specified form and enter on switchboard. Complete welcome calls. Clean and tidy front desk area. Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions. Provide information to staff and/or clients about special activities. Observe and report any security issues to the Manager. APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Free Parking Discounted Hotel Stays for Team Members and Family & Friends rates too! Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Preferred Rates for Dallas Stars NHL Games Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays Milestone Rewards SUMMATION: The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - *********************************************************************** Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in United States of America to apply Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE
    $24k-30k yearly est. 20d ago
  • Guest Services Agent - Embassy Suites Dallas Love Field

    Scenic Property Group 3.4company rating

    Front desk agent job in Dallas, TX

    ←Back to all jobs at Scenic Property Group Guest Services Agent - Embassy Suites Dallas Love Field Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Are you passionate about delivering exceptional guest service and creating memorable experiences? If you have a friendly and approachable personality and love working in a fast-paced, customer-focused environment, we want YOU to join our team as a Guest Services Agent at Embassy Suites Dallas Love Field! What You'll Be Doing As our Guest Services Agent, you'll be the first point of contact for all our guests, ensuring they feel welcomed, valued, and comfortable throughout their stay. From checking in guests to answering questions and solving problems, your role is crucial to creating a positive guest experience. Plus, you'll play a key role in maximizing room occupancy and revenue while promoting hotel services. What We're Looking For Education & Experience: High School diploma or equivalent required College coursework in a related field is a plus Previous hotel or customer service experience preferred Computer experience is a must Physical / Schedule Requirements: Ability to stand for long periods Occasionally lift up to 20 lbs and carry up to 10 lbs Flexible hours based on hotel needs (including weekends and holidays) What Makes You a Great Fit You're someone who: Always maintains a friendly and professional demeanor Is a clear communicator-both verbal and written Loves helping people and solving problems Can juggle multiple tasks and prioritize effectively Is passionate about delivering top-notch guest service Pays attention to detail and stays organized Key ResponsibilitiesGuest Services Greet and welcome all guests upon arrival, ensuring a friendly check-in experience Handle guest inquiries about hotel services, facilities, and local attractions Process check-ins and check-outs efficiently and courteously Provide information on dining, transportation, entertainment, and hotel amenities Assist with safe deposit boxes and ensure guests' packages and messages are delivered Front Desk Operations Operate the PBX console and maintain communication with other departments via two-way radios Maintain up-to-date knowledge of hotel rates, packages, and promotions Process reservations and handle cancellations, ensuring accurate rate quoting Perform closing duties at the end of your shift, including balancing paperwork Maintain a clean, organized work area and uphold high standards of appearance Teamwork & Training Collaborate with fellow team members to ensure smooth hotel operations Participate in required meetings and trainings Assist with cross-training in other hotel departments as needed Take initiative to anticipate guest and operational needs Why Join Us? At Embassy Suites Dallas Love Field, you're not just joining a hotel-you're joining a team that values hospitality, teamwork, and growth. We provide opportunities to learn new skills, advance your career, and make an impact every day. Whether you're just starting out in hospitality or you're looking for the next step, we offer a fun and rewarding environment to grow your career. Ready to Join Us? If you're excited to be part of an energetic team that makes guests feel right at home, apply today! We can't wait to meet you. Please visit our careers page to see more job opportunities.
    $26k-32k yearly est. 40d ago
  • Agent, Guest Services (Seasonal) - Anchorage Transportation And Guest Services (Anchorage, Ak)

    Work at Acme.com

    Front desk agent job in Dallas, TX

    Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Bentley Legacy Group

    Front desk agent job in Dallas, TX

    Part-time Description Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Requirements QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
    $24k-30k yearly est. 60d+ ago
  • Guest Service Agent

    Davidson Hospitality Group 4.2company rating

    Front desk agent job in Fort Worth, TX

    Property Description The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel that offers an exceptional opportunity for job applicants seeking a rewarding hospitality career. Located in the heart of a vibrant city, the Kimpton Harper Hotel is known for its modern accommodations, world-class amenities, and warm and welcoming atmosphere. As a team member, you will have the chance to work in a dynamic and inclusive environment, where your contributions are valued and recognized. The Kimpton Harper Hotel offers excellent opportunities for professional growth and advancement, with a supportive team culture that encourages creativity and innovation. Join us and be a part of a prestigious hospitality brand that is committed to delivering exceptional guest experiences, while providing you with a rewarding and fulfilling career in the hospitality industry. Come and join our team of dedicated professionals and make a meaningful impact on our guests' stay at the Kimpton Harper Hotel. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $23k-28k yearly est. Auto-Apply 26d ago
  • Reservations Agent

    Auberge Resorts 4.2company rating

    Front desk agent job in Fort Worth, TX

    Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. * Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. * Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. * Maintaining complete knowledge of the resorts and other information including the following: * All resort facilities/services offered and hours of operation * All accommodations, layout, décor, attributes and locations * All studio rates, special packages and promotions * All spa treatments and offerings, their benefits and costs * Daily stats, including availability * Entertainment/special events scheduled on property and in the area * Directions to the resort from airports and other major landmarks * General info, descriptions and directions for local services, restaurants, wineries and points of interests. * Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. * Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. * Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. Qualifications * Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability to create professional business letter correspondence. * Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. * Ability to work cohesively with other departments and co-workers as part of a team. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $31k-35k yearly est. 26d ago
  • Front Office Agent

    Loews Hotels

    Front desk agent job in Arlington, TX

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: * A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. * Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. * An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. * Proactive with the ability to handle various tasks and adjust to changing situations. * Veterans and military spouses are encouraged to apply. What You'll Do: * Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. * Obtain necessary credit and payment information from the guest. * Sell rooms in accordance with Front Desk sales strategies. * Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. * Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. * Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. * Monitor, communicate, and respond to guest feedback to enhance service quality. * Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. * Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. * Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. * Handle emergencies with professionalism while ensuring the safety and security of guests and staff. * Perform additional duties as assigned. Your Qualifications Includes: * Minimum of one (1) year guest service experience in hotel hospitality preferred. * Experience with previous Property Management System, preferred Opera System. * Ability to stand and walk for long periods of time required. * Ability to work weekends, evenings, holidays as necessary/required.
    $26k-33k yearly est. Auto-Apply 7d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Grapevine, TX?

The average front desk agent in Grapevine, TX earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Grapevine, TX

$26,000

What are the biggest employers of Front Desk Agents in Grapevine, TX?

The biggest employers of Front Desk Agents in Grapevine, TX are:
  1. Atrium Hospitality LP
  2. Highgate Hotels
  3. MCR Hotels
  4. Mehr Consultancy
  5. D1 Training
  6. NFC Amenity Management
  7. The Row
  8. Benchmark Hospitally
  9. Flynn Restaurant Group
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