National Council of Jewish Women-St. Louis Section 3.3
Front desk agent job in Saint Louis, MO
The National Council of Jewish Women (NCJW) St Louis is a grassroots organization committed to advancing social justice and improving the lives of women, children, and families. Inspired by Jewish values, NCJWSTL works to safeguard individual rights and freedoms through advocacy and action. As a membership-driven organization, NCJWSTL welcomes individuals who support its mission to participate as volunteers, members, or donors. The organization positively impacts thousands of lives within the community.
Position Overview
The Receptionist plays a key role in ensuring the smooth functioning of office operations by providing excellent customer service, managing office communications, and offering proactive administrative support. This position requires strong organizational and interpersonal skills, as well as attention to detail.
Job Type: Hourly, Non-Exempt
Hourly Pay: $16 - $18 per hour
Reports To: Chief Operations Officer
Key Responsibilities
Customer Service & FrontDesk Operations
Serve as the first point of contact for visitors, ensuring a positive experience and directing them as needed.
Communication & Correspondence Management
Answer and direct phone calls, emails, and other inquiries promptly and professionally.
Mail & Deliveries
Receive, sort, and distribute incoming mail and packages; manage outgoing mail and deliveries efficiently.
Office Supplies Management
Maintain inventory of office supplies and order materials when necessary. Ensure that meeting rooms are stocked and prepared.
Meeting & Calendar Coordination
Organize and prepare for meetings, including booking rooms, coordinating room setup/breakdown with the Building Operations Manager, arranging equipment, and preparing materials.
Manage and maintain the NCJW & CEO calendars.
Document Management
Organize and maintain both digital and physical files and records, ensuring easy retrieval of documents.
Administrative Support for Programs & Events
Assist with administrative tasks such as mail mergers, creating name tags, maintaining committee rosters, sending new member packets.
Create informational packets for development, membership and others as needed, keeping them stocked and ready to hand out.
Finance
Process invoices weekly for approval and coordinate the coding of the monthly credit card transactions.
Office Management
Ensure the office remains clean, tidy, and well-organized.
Assist with additional office tasks and projects as required.
Required Skills & Qualifications
2-5 years of experience in office administration, customer service, or a related field.
Strong organizational and multitasking abilities with excellent attention to detail.
Proficient in Microsoft Word, Excel, and Office 365.
Additional Information
NCJW-St. Louis promotes a collaborative and supportive work culture, so the ideal candidate will be personable, approachable and a true team player.
This is a full-time, in-office position with full benefits, including medical, dental, vision, PTO, Employee Assistance Program, HSA/FSA, and more.
NCJW-St. Louis is an equal opportunity employer and is committed to fostering an inclusive environment for all employees.
$16-18 hourly 3d ago
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Front Desk Agent/Renaissance St. Louis Airport
Stepstone Realty 3.4
Front desk agent job in Saint Louis, MO
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
$15.5 hourly 60d+ ago
Front Desk Agent
Casino Queen Inc. 4.0
Front desk agent job in East Saint Louis, IL
The FrontDesk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the FrontDesk Clerk will assist the frontdesk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Participate regularly in departmental and company meetings
Greet guests immediately with a friendly and sincere welcome.
Answer phones within 3 rings while following the company phone script.
Accurately take messages for guest and initiate actions as needed.
Accurately check guests in and out of the hotel and RV park by following company procedure standards.
Ensure proper ID and a form of payment is obtained during guest check in.
Select a room in accordance with hotel availability and guests' request.
Create and update guest reservations upon request based on hotel and RV park availability.
Ensure to complete daily reports, audit and checklists in a timely manner.
Conduct wake up calls and schedule as needed
Send and receive faxes.
Complete a daily bucket check.
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
Must be friendly and courteous at all times
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards are met and retained
Be able to complete group check-ins and billing in a timely manner.
Other duties as assigned
QUALIFICATIONS
1 years of Hotel FrontDesk experience, required
High School Diploma/GED, required
Must be able to work Weekends and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain an Illinois Gaming License
APPEARANCE AND GROOMING
All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Occasional: standing, walking, and lifting up to 25 pounds
Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
Speech and Vision abilities are required
$29k-35k yearly est. Auto-Apply 60d+ ago
Front Office Associate
Radiology Partners 4.3
Front desk agent job in Creve Coeur, MO
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.
This is a full-time position, working 40 hours per week, Monday-Friday 12:30pm-9pm with weekend rotation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
$24k-30k yearly est. 2h ago
Planet Fitness Front Desk Representative
Midwest Brands 4.3
Front desk agent job in Saint Charles, MO
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all frontdesk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
$22k-27k yearly est. 40d ago
Front Desk Agent
Moonrise Hotel
Front desk agent job in Saint Louis, MO
Attend to guests' needs, included, but not limited to, registration, checkout and cashiering.
$16 to $17 per hour
Duties and Responsibilities:
Take every opportunity to amaze the guests
Smile, have eye contact and greet guests immediately
Maintain a well-groomed, professional appearance at all times
Actively solicit feedback from guests
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs
(If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner
(If applicable)
Assist guests with luggage upon their arrival to and departure from the hotel
Use guest names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Moonrise Standard Operating Procedures
Demonstrate proper selling techniques during the reservation and walk-in process
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services
Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in: name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash bank
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Ensure protection of guests room numbers
Book reservations for those guests who approach the FrontDesk
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Report to work on time
Give adequate notice if going to miss work
Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Perform other assignments as directed by the Assistant General Manger
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Perform other job duties as needed
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required.
Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Experience / Education:
2 years of Customer Service experience required, 1 year of FrontDesk experience at a Hotel
High School Diploma or GED
Must be able to use Opera Cloud POS
Qualifications:
Be able to pass a background check.
Must be able to stand for long periods of time, up to 8 hours.
Fluent in English
Must be authorized to work in the United States
Computer skills
Oral and written communication skills
Detail Oriented
Professional
Benefits:
Free parking and metro/bus stop nearby
After 90 days of employment
• Medical, Dental, Vision, Life Insurance
• Long & Short Term Disability
• 401K (with match program)
After 1 year of employment
Vacation Time (80 Hours)
Sick Time (40 Hours)
$16-17 hourly Auto-Apply 60d+ ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk agent job in Saint Louis, MO
Property Description
Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis's top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city's premier hotels!
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDeskAgent and be the welcoming face of our establishment. As a FrontDeskAgent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDeskAgent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$24k-29k yearly est. Auto-Apply 5d ago
Front Desk Agent/Renaissance St. Louis Airport
Stepstone Hospitality
Front desk agent job in Saint Louis, MO
· Register and assign rooms to guests.
· Issue room key and directions directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
$15.5 hourly 60d+ ago
Front Desk Agent
Double Star Maryland Heights LLC 3.8
Front desk agent job in Maryland Heights, MO
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDeskAgent to provide exceptional service to our hotel guests. The FrontDeskAgent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDeskAgent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$23k-28k yearly est. 21d ago
Front Desk Agent (Swing Shift)
Coraltreehospitality
Front desk agent job in Saint Louis, MO
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Agent Seven Gables
Seven Gables St. Louis Mo
Front desk agent job in Saint Louis, MO
Job Posting Title: Part-Time/Full-Time Flexible FrontDeskAgent, Seven GablesJob Description
Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable FrontDeskAgent
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)
$24k-29k yearly est. 5d ago
Front Desk Attendant
Player S Advantage
Front desk agent job in Union, MO
MUST BE 21 OR OLDER
COMPANY INFORMATION:
Company Name: Player's Advantage
Job title: FrontDesk Attendant
Job type: Part Time
:
We are seeking a dedicated and professional FrontDesk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests.
JOB SUMMARY:
FrontDesk Attendants perform various functions for the Company including but not limited to: manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests, oversee all aspects of beer sales during shifts. The FrontDesk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations. Starting pay is $14/hour plus tips.
Requirements
RESPONSIBILITIES AND DUTIES:
-Attending to guests.
-Manage customer traffic.
-Assist and respond to all guests' inquiries.
-Resolving guests' concerns or complaints.
-Provide exceptional customer service during every guest encounter.
-Display a professional attitude, greet guests promptly with a smile, and thank them when they leave.
-General duties and cleaning to be assigned by the manager.
-Manage a very small snack bar menu (popcorn, coffee, hot chocolate).
-IDing guests when purchasing alcohol.
-Keep beer inventory up to date.
QUALIFICATIONS:
-Must have a professional, warm, and approachable disposition.
-Fluently read, write, and speak English.
-Excellent time management skills, problem solving skills and communication skills.
-Demonstrate ability to remain level-headed in hectic and tense situations.
-Must be 21 years of age. -Experience in customer service.
-Ability to work various days and hours as needed by the Company.
-Exhibits a positive attitude and is flexible.
-Meets attendance and tardiness exceptions outlined in policy.
-Must consent to background check and drug screening.
WORK ENVIRONMENT: This job operates in a professional, fun, relaxing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, tablets and a POS System.
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
-Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
-Occasional travel or moving from one business location to another.
-Frequent physical movement within the entire area of the business.
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$14 hourly 60d+ ago
Administrative Clerk
Explorer Pipeline 4.1
Front desk agent job in Hartford, IL
DUTIES AND RESPONSIBILITIES
The following represents the majority of the duties performed by the position, but is not meant to be all inclusive nor prevent other duties from being assigned when necessary.
Complies with DOT and OSHA health, safety and environmental requirements and follows safety philosophy and procedures developed by the Company including: applicable environmental, health and safety rules, procedures, and accepted safe work practices, the use of appropriate personal protective equipment and safety systems, and the reporting of workplace hazards and injury or illness arising from workplace activities; observes the workplace to identify conditions or behaviors that should be corrected and takes appropriate action.
Works with Area Manager, Sr. Measurement and Maintenance Specialist, Maintenance Planning Specialists, and area maintenance personnel in maintaining maintenance records for the area through Computerized Maintenance Management System (CMMS).
Compiles information for and types routine correspondence, forms and reports.
Manages DOT records, inventory transfers, material ticket transfers and contractor insurance verifications.
Works with the Procurement Specialist in the acquisition and delivery of equipment, supplies, and services necessary for pipeline operations at each area.
Coordinates inventory record keeping pertaining to the receipt, storage, and disposition of products within the assigned area.
Maintains and manages location inventory levels, performs regular cycle count of inventory and reconciles differences, issues materials, and assists with all facets of the material handling and reporting process.
Answers telephone, screens the One Calls, answers caller inquiries, routes caller to desired party, takes and transmits messages, and arranges conference calls.
Processes invoices and assists with developing and maintaining the location budget.
Prepares outgoing mail and correspondence, including e-mail and faxes. Sorts, reads, and routes incoming mail.
Creates and maintains the departmental files and purges them of obsolete materials according to document retention policy.
Manages gate entry, greets visitors, answers routine visitor inquiries and conducts visitors to appropriate area or person.
Copies, assembles, and distributes contracts, reports, presentations and other business materials.
Conducts research and prepares reports summarizing findings.
Orders and maintains supplies and arranges for equipment maintenance.
REQUIREMENTS
Education and Experience
A High School diploma or GED certificate and three years of office and clerical experience is required. An Associate's degree in business or the equivalent in experience and five years of general administrative experience in a comparably sized company is preferred.
Knowledge, Skills and Abilities
Ability to actively engage in safe behavior and understand and follow the principles and methods related to pipeline and workplace safety as established by the Company.
Knowledge of emergency and safety procedures, policies procedures, equipment operating parameters, and all applicable DOT, EPA, FERC, DHS and OSHA requirements.
Skill in using the Company's Computerized Maintenance Management System (CMMS) software - TMA and iService Desk.
Ability to input data from inspection reports and completion data from various types of work orders.
Ability to use iService Desk to run reports on work order status and maintain area key log.
Knowledge of the Company's Authorization For Expenditure (AFE) process. Knowledge of the principles and methods related to inventory management in the procurement, delivery, expediting, and reconciling of inventory.
Skill in using the Microsoft Office suite of applications for word processing, spreadsheet, and e-mail, to create/develop correspondence, analyze information, create reports, and/or develop and make presentations.
Ability to communicate effectively with visitors, callers and vendors.
Ability to organize information clearly and precisely.
Well-developed written communication skills to compose routine correspondence and reports.
Ability to interact with employees throughout the organization to provide information regarding invoices and contracts and other normal business related matters.
Ability to effectively work and cooperate with supervisors, co-workers and vendors.
Ability to follow corporate policies and the directions of supervisors.
Ability to refrain from causing or contributing to the disruption of the workplace.
$27k-34k yearly est. 8d ago
Front Desk
Peg 4.4
Front desk agent job in Saint Louis, MO
The FrontDeskAgent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand's service standards.
Greet and welcome guests upon arrival with a friendly and professional demeanor.
Perform accurate check-in and check-out procedures.
Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
Secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system.
Resolve guest complaints promptly and effectively, escalating issues when necessary.
Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled.
Maintain lobby and frontdesk area cleanliness and organization.
Follow security procedures, monitor guest access, and report any suspicious activity.
Assist with reservations, cancellations, and modifications.
Promote hotel services and amenities to enhance guest satisfaction.
Some properties may require driving hotel shuttle or guest cars to support valet service.
Requirements
Requirements:
High school diploma or equivalent; hospitality or customer service training preferred.
Previous experience in a frontdesk, reception, or customer service role desirable.
Strong communication, problem-solving, and interpersonal skills.
Proficiency with computers and reservation/property management systems (PMS experience a plus).
Ability to remain calm and professional under pressure.
Flexible schedule availability, including evenings, weekends, and holidays.
Some locations may require a Drivers' License and insurability to operate company vehicles
Bilingual skills are a plus.
Physical Requirements:
Ability to stand for extended periods (up to 8 hours).
Frequent use of hands and arms for typing, phone handling, and guest interactions.
Occasionally lift or carry items up to 25 pounds (luggage or supplies).
Ability to bend, stoop, and reach as required.
Clear verbal communication and professional appearance at all times.
Salary Description $16 - $18
$23k-27k yearly est. 6d ago
Front Desk Supervisor
Chenmed
Front desk agent job in Saint Louis, MO
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the frontdesk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational frontdesk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Leads a team of Care Facilitators and other frontdesk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
**Engagement and Development:**
+ **I** nstills ChenMed values and behaviors
+ Builds culture and strong engagement
+ Promotes team member retention
+ Provides clear onboarding expectations
+ Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with frontdesk team members
**Operational Excellence:**
+ Consistently executes the core model and follows the Center Playbook procedures
+ Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
+ Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all frontdesk team members
+ Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
**Scheduling Optimization:**
+ Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
+ Top 40 and risk score 70+ patients scheduled at least bi-weekly
+ IP/ER discharge follow-up scheduled immediately with daily follow-up
+ Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
+ Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
+ As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other frontdesk staff.
+ Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective
+ action plans when needed.
+ Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
+ Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
+ Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
+ Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
+ Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
+ Troubleshoots Dashboard, phone, and computer issues.
+ Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
**_Other responsibilities may include:_**
+ Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
+ Cover various FrontDesk tasks and duties in line with business needs
+ Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
+ Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Strong business acumen and acuity
+ Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or GED equivalent required
+ Ability to lead and coach teams to drive positive outcomes and excellence
+ Some college coursework preferred
+ A minimum of 3 years' work experience in a medical facility required
+ BLS for Healthcare Providers certification desired
**PAY RANGE:**
$19.6 - $27.99 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$19.6-28 hourly 60d+ ago
Guest Service Agent
HRI Hospitality
Front desk agent job in Saint Charles, MO
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Job Title: Guest Service Agent
Division: Front Office
Supervision Exercised: NONE
Supervision Received: Front Office Supervisor and Front Office Manager
JOB SUMMARY
Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
JOB DUTIES
• Maintain complete knowledge at all times of:
• All hotel features, services, hours of operation.
• All room types, numbers, layout, decor, appointments and location.
• All room rates, special packages and promotions.
• Daily house count and expected arrivals/departures.
• Room availability status for any given day
• Scheduled daily group activities.
• Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
• Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
• Meet with supervisor to review daily assignments and priorities.
• Meet with departing FrontDeskAgent to review business status and follow up items.
• Access all function of computer system according to established procedures and standards.
• Set up work station with necessary supplies; maintain cleanliness throughout shift.
• Answer department telephone within three rings, using correct greeting and telephone etiquette.
• Promote positive guest relations to all individuals approaching the FrontDesk.
• Accommodate all requests for information in a congenial manner.
• Process all guest check ins according to established hotel requirements:
• Confirm reservation in system and review all noted information
• For guests without a reservation, sell a room type as agreed upon
• Register guest in computer and generate a registration card
• Verify registration card information with guest, obtain back up information for guest credit or payment method and input into system; collect cash when designated
• Assign guest room
• Advise guest of any messages, mail, faxes, etc. received for them
• Inform guest of room safe and mini bar key and room key procedures
• Issue parking passes validate valet parking tickets and enter information in computer
• Communicate services and amenities included in packages to guests on packages
• Obtain proper identification for tax exempt guests and attach form to registration card
• Obtain guest signature for designated paperwork
• Obtain Bell Person to escort guest and transport their luggage to the room.
• Maintain guest history files on all guests.
• Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
• Set up accurate accounts for each guest checking in according to their requirements (sharing, separate room, tax, incidentals)
• File registration cards and vouchers in bucket by room number.
• Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests.
• Accommodate room changes expediently.
• Handle guest complaints according to the six step procedures, ensuring guest satisfaction.
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction.
• Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals.
• Offer detailed information on the voice mail system to callers and guests wishing to leave message.
• Accept and record wakeup call requests; deliver to PBX.
• Issue safe deposit boxes to guests and ensure security of keys.
• Distribute all guest and department mail.
• Monitor, send and distribute guest faxes.
• Document and confirm reservations and cancellations.
• Block rooms in the computer and follow through on designated requirements.
• Pre-register designated guests and prepare key packets.
• Communicate pertinent guest information to designated departments/personnel (special requests, amenity delivery).
• Generate, print and distribute daily and weekly reports.
• Resolve discrepancies on the room status report with Housekeeping.
• Match the bucket check to in house guest ledger report; report discrepancies to manager.
• Process all check outs according to established hotel requirements.
• Resolve any late charges
• Present folio to guest and resolve any disputed charges
• Settle guest accounts following Accounting procedures
• Retrieve guest room key from guest
• Request guest comments on their stay
• Process express check outs throughout the shift.
• Handle requests for late check outs according to established hotel procedures.
• Conduct group check ins and outs according to established hotel procedures.
• Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information.
• File guest room keys and ensure the safe keeping of keys at the FrontDesk.
• Adhere to all cashiering procedures:
• Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges.
• Make change for guests
• Cash guests' personal checks/travelers checks.
• Post charges
• Settle room accounts
• Run closing reports
• Count bank at end of shift
• Complete designated cashier reports
• Balance receipts
• Drop receipts
• Secure bank
• Legibly document pertinent information in the log book
MINIMUM REQUIREMENTS
• Minimum 18 years of age
• US work authorization required
• High school graduate or equivalent
• Minimum six (6) months experience as a Guest Service Agent in a hotel/resort (or comparable in other customer focused industry)
• Minimum six (6) months cash handling experience required
• Able to effectively communicate in English, in both written and verbal form
• Must be able to clearly communicate in English with guests, visitors, management and coworkers to their understanding, both in person and by telephone.
• Must be able to provide legible communication and directions
• Must be able to compute accurate mathematical calculations
• Ability to input and access data in computer.
• Ability to understand guest inquiries and provide responses.
• Ability to promote positive relations with all individuals who approach the FrontDesk
• Ability to focus on guests' needs, remaining calm and courteous
• Ability to think clearly, quickly and make concise decisions
• Ability to prioritize, organize and follow up
• Ability to work well under pressure of constant frequent arrivals and departures
• Ability to focus attention on details
• Ability to maintain confidentiality of all guests and hotel information
• Ability to ensure security of guest room access
• Ability to remain stationary at assigned post for extended periods of time
• Must meet grooming standards
• Ability to work cohesively with other departments and coworkers as part of a team
• Willingness to work varied shifts, including weekends and holidays
EOE/M/F/Vet/Disabled
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
$22k-28k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Mehr Consultancy
Front desk agent job in Columbia, IL
We are looking for a friendly and customer-focused FrontDeskAgent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the frontdesk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
$26k-31k yearly est. Auto-Apply 60d+ ago
General Clerk I
Oxford Government Consu
Front desk agent job in Saint Louis, MO
Payment In addition to the $17.75 hourly wage, candidate receives health and welfare (either health insurance or payment of $4.93/hour in lieu of insurance)
Brief Job Description Oxford Government Consulting (Oxford) is seeking general clerks to support a document conversion project. We are seeking a reliable and detail-oriented individual to join our team as a Document Prep & Reassembly Technician, focusing on a task known as Deprep (“de-preparation”). This essential role supports the integrity and organization of physical case files and documents after they have been reviewed or scanned. This role is ideal for someone who enjoys structured, independent work and takes pride in doing a job thoroughly and correctly. Your contributions will directly support the maintenance and accuracy of important records.
Must possess a valid REAL ID or unexpired U.S. passport
Missouri residency is required for this position
Full-time, non-exempt
Key Responsibilities:
Return documents to their original order and condition after scanning or review
Remove separator sheets and reassemble documents accurately
Replace fasteners such as staples, paper clips, or binder clips
Ensure each file is neat, complete, and ready for proper storage or return
Perform all tasks with consistency, accuracy, and attention to detail
Experience/Qualifications
NACI clearance required to successfully obtain the position (the process will be completed with Oxford Government Consulting prior to hire)
High school diploma or equivalent
0-2 years of experience in a related field (e.g., document management, records handling)
Familiarity with standard concepts, practices, and procedures within the document management field
Strong attention to detail and good manual dexterity
Ability to perform repetitive tasks with accuracy and efficiency
Capable of lifting up to 30 pounds periodically
Able to work well with coworkers and supervisors in a team-oriented environment
Must be able to monitor and respond to email communication daily
Physical ability to stand, walk, sit, talk, hear, grasp with hands, reach with arms, and perform repetitive motion
Benefits Oxford is a veteran-friendly company, maintains an employee-centric dynamic work culture, and provides fringe benefits for this position in accordance with the Service Contract Act. Oxford provides a robust benefits package.
Employer-paid employee health insurance or payment of $4.93/hour in lieu of health insurance benefits
Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Accident insurance
Universal life insurance with long-term care
Paid time off
Paid sick leave
11 paid government holidays per year
Matching 401(k) savings
Oxford is an equal opportunity/affirmative action employer and honors its diverse team. Oxford does not discriminate against or harass applicants, employees, or former employees because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability or genetic information.
Background Investigation RequiredAll positions require a minimum of a NACI, including fingerprinting. Staff may not start work until the agency security office has provided approval to access contract documents. Security paperwork and fingerprinting will be required and coordinated as part of the hiring process.Oxford is an equal opportunity/affirmative action employer and honors its diverse team (minorities, females, individuals with disabilities, veterans). Applicants will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, or age.
$17.8 hourly Auto-Apply 2d ago
Front Bar Receptionist
Face FoundriÉ
Front desk agent job in Town and Country, MO
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Some Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$25k-32k yearly est. 60d+ ago
Front Desk Clerk
Le MÉRidien St. Louis Clayton
Front desk agent job in Saint Louis, MO
Job DescriptionDescription:
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training.
Requirements:
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and demeanor.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of area and surrounding communities.
EXPERIENCE:
Customer Service experience preferred.
PHYSICAL DEMANDS:
Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.
How much does a front desk agent earn in Hazelwood, MO?
The average front desk agent in Hazelwood, MO earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Hazelwood, MO
$27,000
What are the biggest employers of Front Desk Agents in Hazelwood, MO?
The biggest employers of Front Desk Agents in Hazelwood, MO are: