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Front desk agent jobs in Little Rock, AR

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  • Front Desk Agent

    G & G Hospitality

    Front desk agent job in Maumelle, AR

    Maintains an inventory of vacancies, reservations and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assigns rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the engineering and maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains customers privacy. Maintains a high level of professional appearance and demeanor. Performs other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Front desk agent job in Alexander, AR

    Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR MiNli20ItO
    $30 hourly 26d ago
  • Front Desk Agent - Part Time (Day/Swing Shift)

    Oaklawn Racing Casino Resort 3.9company rating

    Front desk agent job in Hot Springs, AR

    Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, maximizing room revenue and occupancy while delivering articulate service at the highest level possible. Always presents a friendly and professional image at the Hotel/Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Maintains strict confidentiality in all departmental and company matters. Provides impeccable guest service to all guests Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. Provides information to guests about hotel policies, services and amenities. Responds to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). Ensures a maximum level of service and satisfaction is achieved and maintained. Sells rooms to “walk-in” customers. Creates reservations using the system both individual and group related providing informational feedback regarding confirmation of reservation, arrival, departure, check-in, check-out, cancellation policy, credit card & payment requirements. Enters/changes reservation information on the computer system. Posts charges to guest accounts, processes payments from guests. Makes necessary corrections to guest accounts. Informs housekeeping department about room status/availability. Cleans the front desk area and maintains public areas and lobbies. Listens for and responds to guest complaints. Maintains daily logs. Balances shift work and cash drawers. Ensures a maximum level of service and satisfaction is achieved and maintained. Reasons what a potential guest is looking for in room accommodations and participates in problem solving situations while keeping the Front Desk Manager well informed. Recognizes and creates guest profiles to help maximize accuracy and guest recognition. Assists other team members and departments to contribute to the best overall performance of the department and hotel. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Follows established procedures and policies of the Oaklawn Racing Casino Resort. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High School Diploma or GED required. Guest service experience preferred. Front desk experience preferred. Must be able to handle several projects and tasks at the same time. Must be able to perform the physical job duties of all Front Desk team members. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
    $27k-32k yearly est. Auto-Apply 8d ago
  • Front Desk Receptionist - Shewmake Plastic Surgery

    CPP Careers 4.4company rating

    Front desk agent job in Little Rock, AR

    We are seeking a Front Desk Receptionist to join our team at Shewmake Plastic Surgery located in Little Rock, AR with a passion for collaboration and helping patients achieve their goals. Must have a love for the aesthetic industry, a willingness to learn and train, and an eagerness to build and grow with us! Schedule: Monday - Thursday 8:30 AM- 5:00 PM, Friday 8:30 AM- 1:30 PM Responsibilities: Customer service: Greeting patients, checking them in and out, and providing information about treatments Sales: help to sell retail products by offering our services (membership, weightloss, skincare products, lasers, etc…) to our patients. Appointments: Scheduling appointments, coordinating future appointments, and keeping patients on schedule Billing: Processing billing paperwork, and collecting payments Inventory: Ensuring the office is stocked with inventory Patient preparation: Helping prepare patients for medical treatments (if needed) Communication: Answering phone calls and emails, and writing follow-up emails Office management: Maintaining the front desk area, managing the reception area, and participating in staff meetings Medical records: Maintaining medical records Product sales: Selling products Office events: Assisting with office events Qualifications: Knowledge of medical terminology, cosmetic procedures, and skincare products 2 Year Experience as a Front Desk experience medical office or medical spa setting Experience answering phones in a medical office environment Excellent communication, organizational, and management skills Must have proficient computer and typing skills Benefits: Attractive incentive-based compensation structure 401K with company match PTO Medical, Dental, Vision and additional insurance Much more!
    $22k-27k yearly est. 59d ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Little Rock, AR

    Job DescriptionGenesis Health Clubs is now hiring Desk Associate at all three Little Rock locations. This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking
    $21k-28k yearly est. 21d ago
  • PT Receptionist at Dunbar Community Center

    City of Little Rock (Ar 3.7company rating

    Front desk agent job in Little Rock, AR

    JOB OBJECTIVE: To assist with answering multiline telephone, answer any questions from callers regarding pavilions, rentals and special event activities. For a complete list of essential job functions please click HERE. These knowledge, skills, and abilities are usually, although not always, acquired through the completion of high school or equivalent, one year (1) of general clerical experience or related area and one (1) year of computer experience. Equivalent combinations of education and experience will be considered. ADDITIONAL REQUIREMENTS: None This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation. DISCLAIMER: This document does not create an employment contract, implied or otherwise. * Online applications only * Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically. * Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate. * List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications. * All communication regarding application status will be sent to candidates via text message/ email address listed on account. * You may check your NeoGov inbox to review all notices sent to the email address associated with your applications. * Applicants may check application status for any position by logging into their account or contacting Human Resources at ************** if they are having computer difficulties.
    $24k-29k yearly est. 6d ago
  • Receptionist (Excel)

    Goodwill Industries of Arkansas 3.2company rating

    Front desk agent job in Little Rock, AR

    Job Details Entry 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time $16.00 - $16.00 Hourly DayRECEPTIONIST (EXCEL) We are looking for an experienced Bilingual Receptionist to join our team. This position serves as The Excel Center's first point of contact for school visitors and callers. Responsible for answering/routing all incoming calls, greeting visitors, and referring to appropriate staff or department in a friendly and professional manner. Ensures employee, visitor, and facility situations are appropriately and promptly addressed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer phones in a timely manner. Route calls to appropriate personnel. Screen calls for superintendent, directors, and teachers. Communicate with visitors/guests with diplomacy and tact remaining professional at all times. This duty is performed daily, about 50% of the time. 2. Greet visitors/guests, ascertain business, direct to proper location/personnel. Communicate with visitors/guests with diplomacy and tact remaining professional at all times and firm when necessary. This duty is performed daily, about 20% of the time. 3. Prepare documents (Word & Excel) as directed. This duty is performed daily, about 10% of the time. 4. Maintain employee in/out log; maintain visitor sign-in log; issue visitor badges for the location assigned. This duty is performed daily, about 5% of the time. 5. Miscellaneous duties as assigned to include sign for deliveries and inform recipients. This duty is performed daily, about 5% of the time. 6. Coordinates scheduling for back-up relief; advises supervisor concerning scheduling conflicts and assistance required. This duty is performed as needed. 7. Translate school and outreach information from English to Spanish. This duty is performed daily, about 5% of the time. 9. Support students, teachers, life coaches, and other staff with translation needs. This duty is performed daily, about 5% of the time. 10. Perform any other related duties as required or assigned Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS -Bilingual: able to translate between English and Spanish in verbal and written communication SOFTWARE SKILLS REQUIRED Basic: Database, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing ADDITIONAL INFORMATION Ability to communicate clearly and distinctly with employees and guests using effective speaking and writing skills in English and Spanish. Able to translate between the two languages accurately. Demonstrated ability to articulate words and instructions clearly and accurately. Able to manage difficult visitor situations in the lobby area. Very good telephone etiquette; able to determine business nature of the caller and direct to the appropriate contact at The Excel Center. Basic Word, PowerPoint, Outlook, and Excel skills.
    $16-16 hourly 58d ago
  • Receptionist-FT

    Evolution Research Group

    Front desk agent job in Little Rock, AR

    About Company: Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I-IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally. Why join us? We offer a supportive culture, meaningful work, and the opportunity to contribute to cutting-edge research alongside industry leaders. Plus, we offer competitive benefits include medical and dental coverage, a matching 401(k), and paid time off to recharge. : The Receptionist is responsible for all functions associated with the front desk including greeting patients, answering the phone, and maintaining patient flow. Responsibilities: Answer the phone and respond appropriately by routing the call to the correct person or taking a message. Greet patients upon arrival and initiates completion of required forms. Maintain clean and neat office area including waiting room and kitchen. Includes magazines, newspapers, trash, etc. Call patients to confirm appointments, follow up on patients who are late or do not keep their appointment. Maintain schedule and inform office staff of schedule changes. Update computer database and enrollment logs Maintain office supplies, kitchen supplies, etc. and order/purchase as necessary. Maintain forms files including consent, physical exam and neurological exam files. Maintain and uses office equipment appropriately. Disburse checks for patient expenses as appropriate. Receive and distribute mail. Schedule outside tests as necessary including CT scans and x-rays. Fax and make copies as requested. Request medical records from outside offices as necessary. Do general filing. Additionally, this role may encompass responsibilities beyond those outlined above, as required by the evolving needs of the organization. This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG's objectives. Skills and Qualifications: Education and experience High school diploma/GED required. Requirements Organizational skills. Detail oriented. Ability to work in a dynamic environment. Ability to work as a team member. Understand regulatory requirements, as well as Good Clinical Practices (GCP) and International Conference of Harmonization (ICH) guidelines. Knowledgeable in medical terminology Excellent communication skills (interpersonal, written, verbal) Basic computer skills to include Word, Excel, as well as proprietary applications unique to the clinical research industry (such as Study Manager)
    $21k-27k yearly est. Auto-Apply 7d ago
  • Front Desk Staff

    Daveandbusters

    Front desk agent job in Little Rock, AR

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $13 per hour Salary Range: 11 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11-13 hourly Auto-Apply 60d+ ago
  • Attendance Clerk

    Jacksonville North Pulaski School District

    Front desk agent job in Jacksonville, AR

    Jacksonville North Pulaski School District Attendance Clerk Department: Building Level Reports To: Building Principal Contract: 2025-26 School Year SUMMARY: To assist the building administrators in office activities so as to provide the best educational services to students. Responsible for performing all office duties related to student and faculty attendance and substitute coverage. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for clerical needs of building administrators. Maintains a variety of office files and records. Assists in the registration of all new students and ensures the correct school zone. General office and receptionist duties including answering the phones, working with parents, teachers, students, and staff members. Updates detention list and distribute to appropriate personnel. Handle all aspects of out of school suspension. Maintains accurate daily and revolving reports of all excused and unexcused tardies and absences, and reports to Principals daily. Maintains accurate daily attendance records and reports of faculty. Reports to Principals daily. Works with Substitute Teacher Contractor to ensure classroom coverage on a daily basis. Checks students in or out of the building with parent or guardian. Documents notes from parents, doctors, dentists and court on student records. Appropriately greets visitors, parents, and accepts deliveries coming into the building and direct them to the appropriate area. Provides assistance to the receptionist or other office personnel as required to maintain a smooth running office. Performs any other related duties as required or assigned. EDUCATION/LICENSURE/EXPERIENCE: High school diploma or equivalent, plus specialized schooling and/or on the job education and training in clerical specific skill areas required. Must possess strong computer and written and oral communication skills. OTHER REQUIREMENTS: Successful completion of pre-employment background checks. Appropriate personal and professional conduct at all times around students, other staff members and the general public. The Jacksonville North Pulaski School District is an Equal Opportunity
    $28k-33k yearly est. 58d ago
  • Guest Service Agent

    Saracen Development LLC

    Front desk agent job in Pine Bluff, AR

    Job
    $22k-27k yearly est. Auto-Apply 14d ago
  • Front Desk

    Healthcare Express 4.0company rating

    Front desk agent job in Bryant, AR

    Job Description Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team. As the face of the company, this front desk position plays a critical role in our organization and patient care. Responsibilities: In this role, you will be responsible for greeting patients, verifying their information, and providing assistance when needed. You'll answer phone calls courteously and promptly, ensure clinic forms are replenished, and maintain accurate payment records for patient accounts. Additionally, you'll scan patient information, verify insurance, and maintain confidentiality in line with HIPAA regulations. Your responsibilities also include addressing patient concerns in a timely manner, working professionally with both patients and medical staff, and remaining flexible for cross-training opportunities. Occasionally, you may take on tasks outside the usual scope of practice to help drive our organization's mission forward. Compensation: $15.00 and up per hour, depending on experience. Schedule: 12-hour shifts, rotating Saturdays, 30+ hours per week. Benefits: Health Insurance, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Accident Insurance, Critical Illness, Benefit Time Off, and Bereavement Leave. Job Requirements Success in this role requires strong organizational skills, strict confidentiality, effective communication, and exceptional customer service. You should also be familiar with clinical office operations and basic computer systems. This position plays a pivotal role in the growth of our organization. We encourage personal development and pride ourselves on a fun work environment, complete with monthly themed dress-up days. About Us HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. Training New hires may have to attend a 4-day training session in Texarkana, TX, as part of the onboarding process.
    $15 hourly 21d ago
  • Receptionist- Little Rock Float Pool

    Engagemed, Inc.

    Front desk agent job in North Little Rock, AR

    Description: Receptionist - Float Pool Perks of the Float Pool: Part time, variable hour position allows for you to make your own schedule. Paid mileage/mileage reimbursement Expand your knowledge by traveling and working in different clinics I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II.Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of CHI. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): 0 1 year healthcare experience preferred. VI. Disclaimers This job description reflects EngageMED assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons. Requirements:
    $21k-27k yearly est. 4d ago
  • Receptionist

    Pain Treatment Centers of America 4.4company rating

    Front desk agent job in Little Rock, AR

    Full-time Description SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
    $21k-26k yearly est. 60d+ ago
  • Front Desk Receptionist

    Reach Therapy Services LLC

    Front desk agent job in Conway, AR

    Job DescriptionBenefits: Simple IRA matching Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Overview: Reach Therapy Services is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Conway clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome. We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply. Key Responsibilities: Greet and assist patients and families Check patients in and out Answer and direct incoming phone calls Manage emails, letters, and packages Assist with new patient intake and required paperwork Schedule and confirm appointments Support providers with schedule changes Collect co-pay and co-insurance Maintain accurate and organized medical records Update documentation and prescriptions in the EMR system Manage inventory and assist in light cleaning duties Qualifications: Experience with EMR/EHR systems (required) Strong computer skills, including MS Word, Excel, and Outlook Excellent customer service and interpersonal skills Strong written and verbal communication High attention to detail and accuracy Ability to multitask and manage time effectively Professional, friendly, and team-oriented High School Diploma or GED required Job Type: Full-Time Schedule: MondayFriday (flexible hours)
    $23k-29k yearly est. 27d ago
  • Part Time Receptionist

    Hyundai 4.3company rating

    Front desk agent job in Conway, AR

    Job Description We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Requirements: Excellent phone etiquette Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude About us: Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”
    $22k-27k yearly est. 12d ago
  • Part Time Receptionist

    Chris Crain Enterprises

    Front desk agent job in Conway, AR

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Requirements: Excellent phone etiquette Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude About us: Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”
    $21k-27k yearly est. 60d+ ago
  • Receptionist

    Freedomroads

    Front desk agent job in Sherwood, AR

    Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization. What You'll Do: First point of contact for customers Greet and welcome customers Set tone for a positive customer experience Check in VIP appointments and direct customers to the appropriate team member(s) Coordinate front desk activities including answering and directing incoming phone calls Track incoming sales calls in our CRM Maintain a strong work ethic with total commitment to success every day Assist customers with any questions directed to the reception desk Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary What You'll Need to Have for the Role: High School education or equivalent Previous experience in a high-standard customer service environment preferred Excellent interpersonal, presentation and relationship-building skills Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team Strong organizational skills with the ability to multitask Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. Pay Range: $14.00-$16.53 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $14-16.5 hourly Auto-Apply 15d ago
  • Guest Service Agent

    Saracen Development LLC

    Front desk agent job in Pine Bluff, AR

    Job Description The Guest Service Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives. Essential Functions And Responsibilities Greet, register, and assign rooms to guests of hotel. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bell captains. Verify customers' credit, and establish how the customer will pay for the accommodation. Review accounts and charges with guests during the check out process. Keep records of room availability and guests' accounts, manually or using computers. Contact housekeeping or maintenance staff when guests report problems. Perform simple bookkeeping activities, such as balancing cash accounts. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. Answer inquiries pertaining to hotel services, registration of guest. Record guest comments or complaints, referring customers to managers as necessary. Maintains a professional work environment with supervisors and other staff. Inform supervisor as necessary. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Attend all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. Outstanding example of and a credit to Saracen Casino Resort. Agents are to call in 24 hours in advance if they are ill. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. High school diploma or its equivalency required. Previous customer service experience preferred. Previous LMS experience preferred. Must possess excellent communication skills. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to write routine correspondence and to speak effectively to the public, other staff and customers. Must have the ability to deal effectively and interact well with the customers and other staff. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Must be able to be approved for and maintain a valid gaming license. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be capable of operating office equipment including, but not limited to, PC and hotel systems software. Requires repetitive motion of hands and wrists. Light lifting. Must be able to stand and walk for long periods. Adequate manual dexterity to operate office equipment. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Saracen Casino Resort is an equal opportunity employer.
    $22k-27k yearly est. 14d ago
  • Receptionist

    Pain Treatment Centers of America 4.4company rating

    Front desk agent job in Hot Springs, AR

    Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements: CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
    $21k-26k yearly est. 14d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Little Rock, AR?

The average front desk agent in Little Rock, AR earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Little Rock, AR

$25,000

What are the biggest employers of Front Desk Agents in Little Rock, AR?

The biggest employers of Front Desk Agents in Little Rock, AR are:
  1. Midas Hospitality
  2. G & G Hospitality
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