Front desk agent jobs in Lone Tree, CO

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

[For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $20.00 per hour. Part-time positions are available. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently. Facilitate contractor arrivals and departures, as well as realtor and potential homebuyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! The candidate must have reliable transportation. Previous experience in front desk or customer service is preferred. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. This position currently pays $20.00 per hour. Historically, it has paid between $20.00 and $21.00 per hour at multiple locations and shifts.

Job Title: Hotel Front Desk Agent Salary: $20.00/ an hour Status: Full Time, Part Time Shift: Varies Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure. Elevate your skills, connect with people from around the globe, and be part of a team that turns every stay into a memorable experience. Responsibilities Extend a warm and friendly welcome to all guests, both internal and external. Offer clear directions and guidance to guests as needed. Efficiently manage guest check-ins and check-outs, including retrieving reservations, confirming special requests, programming room keys, calculating charges, updating accounts, and processing payments. Manage guest mail with care and accuracy. Address guest concerns and feedback, recording comments for follow-up. Answer phone calls promptly and courteously. Qualifications High School Diploma preferred. Previous hotel/resort experience preferred. Must be friendly, approachable, and team-oriented. Must have good communication skills. Ability to work well with others and alone. Must be able to work all shifts, weekends, and holidays. Benefits: Enhanced health, dental, and vision insurance, along with a flexible spending account. Education, tuition, and certification reimbursement (up to $6,000 per calendar year). Growth opportunities available within department/company. Access the team dining hall with one free hot meal per shift. Company-matched 401k. Paid time off and six observed holidays. Save your gas and mileage on your car! Check out these convenient casino bus routes at ********************* or ************************** As a Team Member of Monarch, we subsidize your bus transportation up to 80%! An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. We can recommend jobs specifically for you! Click here to get started.

JOB OVERVIEW Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling.

Job Description Are you a positive, organized, and enthusiastic individual looking for how you can help change people's lives? Are you someone with strong leadership skills and a passion for fitness and nutrition? Do you have the desire to learn and grow in a connected team environment? If this sounds like you, then keep reading. Farrell's Colorado Springs is looking for a part-time Front Desk Staff committed to supporting the team, the big picture and small details. In this role, you will deliver excellent customer service, create long-term relationships, and help change lives. We're looking for individuals who lead through their actions and are seeking an opportunity to better themselves and the others around them. About the Role This is a hands-on position approx. 10-15 hours/week. You'll be a key player in helping our members feel supported, stay motivated, and reach their goals. Key Responsibilities ✅ Ensure timely opening or closing of the studio. ✅ Set up the studio equipment for daily workouts. ✅ Greet members and guests promptly and make them feel welcome. ✅ Check members into the system. ✅ Handle all telephone correspondence. ✅ Process accurate cash and credit card transactions. ✅ Managing member and staff concerns throughout the shift. ✅ Ensure a safe, clean, and well-stocked facility. ✅ Thoroughly follow daily cleaning process. ✅ Maintain accurate and detailed records for shift reports and sales process. Sales/Marketing: ✅ Promote studio retail products and merchandise. ✅· Meet or exceed Studio targets for revenue, net new members, lead generation and retention. ✅ Become an expert with the studio's sales process. ✅ Promptly respond to inquiries and book studio appointments. ✅ Successfully convert prospects into new members. ✅ Assist Studio Owner or Manager in planning and executing lead generation activities and staffing promotional events. Ideal Candidate ✨ Energetic, positive, and genuinely happy to be part of a team ✨ Strong communicator with a “can-do” attitude ✨ Passionate about fitness and helping people live healthier lives ✨ Willing to learn, take initiative, and be accountable ✨ Experience in fitness, sales, or customer service is a plus-but not required Schedule We're especially looking for someone available during these times: Early mornings: 5:00am - 10:00am Evenings: 4:00pm - 7:00pm Some Saturdays: 6:30am - 10:00am Why Join FXB COS? We're more than a fitness studio-we're a community. You'll be part of a supportive, inclusive, and motivating environment where your work truly makes a difference. Pay Range: $15.50-$17.50/hour Powered by JazzHR GjmK7WatHY

Front Desk Agent - Highly Skilled and Motivated Are you looking for an exciting opportunity to join a dynamic team? Do you thrive in a fast-paced and customer-focused environment? If so, we have the perfect job for you! As a Front Desk Agent at Springhill Suites Marriott, you will play a vital role in ensuring the smooth operation of our hotel. You will be responsible for providing exceptional customer service to our guests, managing reservations, and assisting with various administrative tasks. We are looking for someone who is friendly, detail-oriented, and able to multitask effectively. Overview: Assist the General Manager in day-to-day operations Train and supervise staff to ensure adherence to hotel policies and brand standards Act as the hotel's Public Relations Director and promote the property within the industry Respond to guest feedback and resolve any issues or concerns Participate in morning meetings and departmental meetings Maintain accurate records and ensure compliance with procedures and regulations Build strong working relationships with hotel staff and departments Benefits: Paid time off and flexible schedule Comprehensive health, dental, and vision insurance Life insurance and employee discount Referral program and paid training Qualifications: Strong management skills and ability to delegate work Availability to work weekends, holidays, and nights Location: Parker, CO 9355 Silverado Dr, Parker, CO 80134, USA If you are passionate about providing excellent customer service and want to be part of a fun and dynamic team, we would love to hear from you. Apply now and join us in creating a delightful experience for our guests! Work schedule 8 hour shift Weekend availability On call Holidays Day shift Night shift Monday to Friday Supplemental pay Tips Benefits Paid time off Flexible schedule Health insurance Dental insurance Vision insurance Life insurance Employee discount Referral program Paid training

Job Title: Hotel Front Desk Agent Salary: $20.00/ an hour Status: Full Time, Part Time Shift: Varies Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure. Elevate your skills, connect with people from around the globe, and be part of a team that turns every stay into a memorable experience. Responsibilities * Extend a warm and friendly welcome to all guests, both internal and external. * Offer clear directions and guidance to guests as needed. * Efficiently manage guest check-ins and check-outs, including retrieving reservations, confirming special requests, programming room keys, calculating charges, updating accounts, and processing payments. * Manage guest mail with care and accuracy. * Address guest concerns and feedback, recording comments for follow-up. * Answer phone calls promptly and courteously. Qualifications * High School Diploma preferred. * Previous hotel/resort experience preferred. * Must be friendly, approachable, and team-oriented. * Must have good communication skills. * Ability to work well with others and alone. * Must be able to work all shifts, weekends, and holidays. Benefits: * Enhanced health, dental, and vision insurance, along with a flexible spending account. * Education, tuition, and certification reimbursement (up to $6,000 per calendar year). * Growth opportunities available within department/company. * Access the team dining hall with one free hot meal per shift. * Company-matched 401k. * Paid time off and six observed holidays. Save your gas and mileage on your car! Check out these convenient casino bus routes at ********************* or ************************** As a Team Member of Monarch, we subsidize your bus transportation up to 80%! An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028). For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Overnight Guest Service Agent (Valet) drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Services Manager. The pay range for this position is $21.00 to $24.80 per hour; actual pay will be dependent on budget and experience. Job Posting Deadline Applications for this position will be accepted until October 22, 2025. Essential Job Functions/Key Responsibilities • Pick up and deliver guests to various local locations as scheduled by the Front Desk • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests • Know about all daily hotel functions, locations, and times for appropriate guest direction • Maintain constant communication with Front Desk for itinerary changes and guest requests • Check inside and out of vehicles for cleanliness • Clean inside and outside of vehicles when needed • Check all essential fluids including oil and brake fluid and check the tire pressure • Report any problems with the vehicles to Guest Services Manager • Follow baggage tagging procedures and ski storage procedures • Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas • Maintain a high standard of cleanliness in the Lobby and Luggage storeroom • Fill out vehicle maintenance checklists as directed • Report all accidents accurately filling out incident reports immediately • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport • Other duties as assigned Qualifications Education & Experience Requirements • Must be over 18 years of age • A valid driver's license is required • High School Diploma or high school equivalent preferred • 1 year of guest/customer service skills preferred Knowledge, Skills & Abilities • Knowledge of hotel fire and safety procedures and assist in emergency and security procedures as directed by management • Knowledge of product or service (example retail product, food & beverage products) • Knowledge of company policies and procedures • Proficiency in communicating clearly both verbally and in writing to team members and customers • Ability to work in collaboration with others to achieve team goals • Assist in emergency and security procedures as directed by management • Ability to maintain the cleanliness of work area • Ability to engage with customers in a positive and helpful manner • Ability to always drive safely Additional Information Work Environment & Physical Demands • Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend • Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces • Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular part-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Paid Time Off Programs • Paid Leave Programs • Employee Ski Pass • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities * Intermediate computer skills with working knowledge of Microsoft Office programs. * Excellent English verbal and written communication skills. * Must be able to handle stress in a fast-paced environment and ensure deadlines are met. * Ability to concentrate on detail. * Ability to lift 50-70 lbs. * Adhere to safety practices and programs. * Ability to multitask. Education and Experience * High School Diploma or GED required. * 1 year of previous Cargo Agent experience is preferred * Valid US driver's license. * Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities • Intermediate computer skills with working knowledge of Microsoft Office programs. • Excellent English verbal and written communication skills. • Must be able to handle stress in a fast-paced environment and ensure deadlines are met. • Ability to concentrate on detail. • Ability to lift 50-70 lbs. • Adhere to safety practices and programs. • Ability to multitask. Education and Experience • High School Diploma or GED required. • 1 year of previous Cargo Agent experience is preferred • Valid US driver's license. • Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address guest inquiries and concerns - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is entered into the system - Answer phone calls and direct them to the appropriate department or individual - Process payments and maintain accurate records of transactions - Maintain a clean and organized front desk area Requirements: - Previous experience in guest service or a related field is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and the ability to handle difficult situations with professionalism - Proficient in using phone systems and other office equipment - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling guest information As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team. View all jobs at this company

The Guest Service Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, handles all special requests for services or information in accordance with standard policies and procedures. RESPONSIBILITIES Register guests and assign rooms accommodating special request whenever possible Assist in pre-registration and blocking of rooms for reservations Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures Understand room status and room status tracking Know room locations, types of rooms available, and room rates Use promotional selling techniques to sell rooms and to promote other services of the hotel Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary File room keys Process guest check-outs. Post and file all charges to guest, mater, and city ledgers accounts Follow procedures for issuing and closing safe deposit boxes Use proper telephone etiquette Use proper mail, package, and message handling procedures Read and initial the pass-on log and bulletin board daily. Must know of daily activities and meetings taking place in the hotel. Attend meetings as required by management Coordinate guestroom maintenance work with the maintenance department Report any unusual occurrences or request to the manager or assistant manager Maintain the cleanliness and neatness of the front desk area All other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES The Guest Service Agent must demonstrate knowledge in the following areas: - Customer Service experience - Know room locations, types of rooms available, and room rates - Comprehension of Spirit Hospitality and hotel's scheduling system-understand room status and room status tracking - Know Hotel brand standards - Know Accident prevention policies - Know all Safety and Emergency procedures - Knowledge of front office equipment This Position must demonstrate the following mental and physical skills: - Analytical and problem-solving skills - The ability to learn and adapt to technology used within the hotel - Excellent verbal and listening communication skills - Stress & time management skills - Ability to work well independently and in a group - Ability to stand for eight hours - Ability to perform physical requirements of the position - Ability to push and pull 30lbs. This position must demonstrate the following personal attributes: - be respectful, honest, and trustworthy - possess cultural awareness and sensitivity - demonstrate sound work ethics - demonstrate professional personal presentation through dress, communication, and actions WORKING CONDITIONS Physical Demands The Guest Service Agent will spend 8 to 10 hours a day walking or standing. This position will be required to bend at the knees and waist, squat, reach over-head, and extend arms out in front. This position works in an indoor setting. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Environmental Conditions The Guest Service Agent may be interrupted frequently to meet the needs and requests of guests. This position may find the environment to be busy and loud at times. Salary Description Hourly

JOB OVERVIEW Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude. Responsibilities: * Greet and welcome guests in a friendly and professional manner * Provide excellent customer service and address guest inquiries and concerns * Assist guests with check-in and check-out processes * Handle guest reservations and ensure accurate information is entered into the system * Answer phone calls and direct them to the appropriate department or individual * Process payments and maintain accurate records of transactions * Maintain a clean and organized front desk area Requirements: * Previous experience in guest service or a related field is preferred * Excellent communication and interpersonal skills * Strong problem-solving abilities and the ability to handle difficult situations with professionalism * Proficient in using phone systems and other office equipment * Ability to multitask and prioritize tasks effectively * Attention to detail and accuracy in handling guest information As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team.