Reservations Agent
Front desk agent job in Oklahoma City, OK
Role: Reservations Agent/ Call Center Agent / Customer Service Representative (Reservation / Travel)
Shift Timings: Between 8 AM to 8 PM EST Rotational shifts (9 hours including 1-hour lunch break)
Working Mode: 5 days a week with 2 days off shifts will include weekends
About company:
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers
Job Summary:
We are seeking a motivated and customer-focused Call Center Agent/ Customer Service Representative/ Travel Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Qualifications
Min. 1 year of experience as an Call Center Representative or Customer Service required.
Or 6 months of Hotel front desk, Receptionist or travel industry experience required.
High school diploma or equivalent; Additional education preferred but not necessary
Must be at least 18 years of age
Must be able to pass background check
Key Responsibilities
Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries.
Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently.
Maintain up-to-date knowledge of travel products, services, policies, and promotions.
Accurately document customer interactions and follow up as needed.
Collaborate with team members and leadership to meet performance goals and service standards.
Training Pay Structure
Training Period: $16.00/hr
Post-Training: Increase to $17.00/hr
After 90 Days of Employment: Increase to $17.50/hr
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Front Desk PM Agent / Night Audit (Full-Time)
Front desk agent job in Oklahoma City, OK
The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest's stay.
Education & Experience:
High school diploma or GED certificate preferred and/or equivalent work experience.
At least one-year guest service experience in hospitality environment or equivalent experience required.
Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems.
Previous experience in accounting roles desired.
Alcohol awareness certification required.
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Must be able to work with alone with little or no supervision during the 3
rd
shift (Night Audit Shift)
Responsibilities that may include any and all of the following:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with DHM standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Comply at all times with DHM standards and regulations to encourage safe and efficient hotel operations.
Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
Register guests into the hotel in a prompt and courteous manner, using Brand Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests.
Book guest reservations or coordinate with reservation center.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, and prepare deposit.
Balance bank daily.
Issue, control and release guest safe-deposit boxes.
Follow company policies and procedures.
Complete all side work and cleaning duties per standards.
Confirm credit and payment method at check in and confirm full payment at check out.
Review rooms inventory and House Count for availability and rates.
Maintain and understand special guest programs and franchise related programs.
Conduct daily bank drop with a witness and according to standards.
Run daily arrival report and identify any special requests.
Maintain a clean and organized work area at all times.
Maintain proper key control on a daily basis.
Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.
Distribute billing reports to hotel outlets.
Block large group check ins, motor coach tours and inform Housekeeping of any changes.
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the Front Desk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. This may include recommending and implementing procedural/safety changes. Must be able to accurately balance all hotel income and expenses for a 24-hour operating period.
Position Responsibilities and Qualifications:
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 20 pounds of force occasional and/or 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand for long periods of time.
Responsibilities may include any and all of the following:
Balance and audit for accuracy all room revenue, food and beverage revenue and telephone/internet revenue; assist in the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy all room and tax charges, cashier's reports and guest and house accounts.
Complete and transmittal of daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Perform all Guest Service Agent functions as required; assist in booking room reservations; in answering hotel phone calls and notifying guests of messages; facilitate proper security of department keys.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
Maintain key control for end of shirt of all departments.
Deliver all guest folios to correct rooms by 4am for early departure guests.
Determine the correct cash figure based on reports minus corrections and adding machine tape.
Verify that all food and beverage figures have been accounted for by cash, charge or corrections.
Prepare sales summary and distribute on front office system.
Ensure security of all departments upon end of shift and note any irregularities in logbook.
Post all late charges and all guest check corrections to guest folios for express checkouts.
Post all room and tax to all active guest accounts.
Run all computer reports necessary to complete gross revenue report worksheets in a timely manner.
Complete the gross revenue report in a timely manner so that management can properly prepare for daily meetings.
Organize the front office area by 6:30 a.m. so that the A.M. front office staff can properly prepare for their shift.
Fulfill Manager on Duty shifts.
Perform other duties as requested by management.
Starting Rate of Pay: $15.00 per Hour (Front Desk Shifts)
Starting Rate of Pay: $16.00 per Hour (Part-Time Night Audit Shifts)
Front Desk Agent
Front desk agent job in Oklahoma City, OK
The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.
Job Description
Omni Oklahoma City is seeking a high energy, friendly welcoming Front Desk Agent to join the team of this upscale hotel just outside of Oklahoma. This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Ability to stand for entire shift
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Must live within 50 miles of the hotel
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyPart Time Front Desk Agent/Host
Front desk agent job in Oklahoma City, OK
Our objective is to build and maintain a company culture where people are driven, do the right thing and care about others. We want all employees to be empowered to be an integral part of the success of the Bradford House. In selecting employees to join our team, we look for individuals with integrity, respect for others, and those that seek to thrive in an environment of teamwork and professionalism.
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the General Manager.
Bradford House is committed to Equal Employment Opportunity (EEO). We foster a work climate that promotes acceptance and diversity and gives all associates the opportunity to be recognized and valued for their contributions to our business. Our company complies with all state, federal and local laws, rules, regulations and constitutional provisions prohibiting discrimination.
Job Summary:
Responsible for greeting guests as they enter the hotel. Check in and check out guest in a friendly and helpful manner. Strong ambassador for Bradford House in all interactions with guests - hotel and restaurant.
Essential Job Functions
Greet all guests as though you are welcoming them to your own home with a genuine smile and eye contact.
Ensure that you are using the guests' name at all times, once known.
Answer multiple phone lines within 3 rings, using correct greeting and telephone etiquette, to book hotel and dinner reservations and answer general questions.
Check guests into and out of our booking system. Verify information with the guest, requesting identification.
Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data
Provide information to guest of the location of their guest room and amenities.
Encourage guest retention by anticipating guests needs, respond promptly and acknowledge all guests.
Maintain complete knowledge at all times to anticipate guest inquiries promptly:
all hotel features/services, hours of operation, etc
all room rates, special packages, promotions, etc
daily house count, expected arrivals, expected departures, etc
scheduled daily group activities, restaurant daily specials, etc
the area around the hotel, what is available for local eateries and entertainment, etc
Handle guest complaints in a professional and polite manner. Resolve ensuring guest satisfaction.
Carry yourself with professionalism, organization, and knowledge to provide guests with instant confidence in our property
Instill a calm, organized, heartfelt, urgent approach when interacting in stressful situations. Troubleshoot emergencies.
Maintain and promote a positive and cooperative work relationship with communication between all departments.
Communicate pertinent guest information or complaints to designated departments.
Inspect/Walk the guestrooms, public areas and grounds for cleanliness and maintenance issues. Ensure consistent quality.
If seating restaurant guests: Inform of who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the Café and Bar areas, provide accurate wait times if appropriate
Perform all duties according to safety procedures, including the use of PPE.
Maintain and promote a positive and cooperative work relationship with all hotel departments.
Follow all procedures and policies set forth by the company, and department.
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register, be able to account for any discrepancies.
Essential Core Skills and Competencies
Requires ability to take written and verbal direction in English and speak English clearly.
Reliable and responsible character, with exceptional follow up and attention to detail.
Friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.
Good listening skills, with the ability to respond quickly to needs and requests.
Exceptional organizational skills with the ability to balance and prioritize work.
Exceptional service orientation, with keen ability to focus and deliver on guest needs.
Proactive approach with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction.
Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all company issued software programs implemented.
Highly motivated and detail-oriented self-starter.
Able to perform routine work or the same task over and over again.
Able to communicate effectively with guest, team members and management in English.
Ability to understand and comply with proper cleaning techniques.
Ability to take direction and follow instructions.
Ability to work effectively as an independent contributor, and as a part of a collaborative team.
Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
Consistently at work and on time.
Supervisory Responsibilities
None
Work Environment
Most work is performed indoors. Occasionally service is required to outdoor seating area.
Frequent use of office equipment such as iPads, TVs, computers, and phones.
Fast-paced, with high levels of interactions with guest, associates, and managers.
Physical Demands:
Ability to go up and down stairs often during shift, sometimes with large, heavy items.
Requires regular listening and hearing ability and visual acuity.
Requires ability to reach, bend, stoop, kneel, and lift up to 40 pounds intermittently during the work shift.
Requires ability to work in a standing position for long periods of time
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expected Work Hours and Location:
Work is any time during operational hours to include morning, nights, weekends, and holidays.
One Location - Bradford House
Education and Experience:
1+ years of prior hotel experience or customer service experience.
High School diploma or equivalent.
Familiarity with hospitality industry.
Other Eligibility Qualifications:
Legally eligible to work in the United States.
Strong computer skills.
Able to read and speak the English language well.
Able to pass a background check and pre-employment drug screening.
Reliable transportation.
Hours:
Guaranteed shifts: Sat & Sun - 3p-11p (other hours vary weekly)
16-30 hours per week (2-4 shifts per week)
Employee Discounts:
Restaurant: All employees will receive 50% off food for themselves and 30% off food for up to five (5) guests. The employee must always be accompanying their guest. No alcohol is discounted for employees or their guests ever.
Hotel: All employees will receive 35% off the posted Best Available Rate for a maximum number of 10 room nights per calendar year. The employee may stay themselves or offer to a friend or family member.
Benefits:
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Benefit Conditions:
Waiting period applies
Only full-time employees are eligible
FRONT DESK AGENT - CCH
Front desk agent job in Oklahoma City, OK
The Front Desk Associate ensures that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.
For further details and requirements, please visit the link provided above.
Job Types: Part-time, Pay: From $13.00 per hour
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekend availability
Ability to commute/relocate:
Oklahoma City, OK 73118: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Auto-ApplyHotel Front Desk Clerk
Front desk agent job in Shawnee, OK
Requirements
Knowledge of customers and groups of customers that are established and are a potential marketing target.
Knowledge of processes of providing on-site coordination with casino staff where needed.
Knowledge of techniques and methods in preparing and maintaining required documentation for all aspects of a guest stay including check-in, check out, account settlement.
Knowledge of how to establish suspense files in order to follow up with a statement of appreciation and solicit return visits of customers.
Knowledge of data management techniques and general knowledge of hotel property management systems.
Knowledge of the role of an ambassador for the Grand Casino Hotel and Resort.
Knowledge of rules, regulations, and statutes related to the Indian gaming industry as prescribed by the NIGC, Citizen Potawatomi Nation as they apply to hotel operations.
Knowledge of basic single entry ledger Accounting.
Knowledge of standards and requirements of purchasing.
Knowledge of safety standards as prescribed by the Office of Safety, Health and Occupational Administration (OSHA), and Citizen Potawatomi Nation.
Knowledge of the current market trends.
Knowledge of elements in planning and coordinating promotions, loyalty programs, and other related activities.
Knowledge of arranging for customer accommodations and activities.
Knowledge of developing strategies to enhance distribution, minimize the cost of supply utilization and minimize inventory investment and storage space while ensuring the availability of high-quality supplies and equipment and the avoidance of shortages.
Knowledge of computer and Microsoft programs and software.
FACTOR 2: SUPERVISORY CONTROLS
The incumbent is under the direct supervision of the Front Office Manager, Citizen Potawatomi Nation, Grand Casino Hotel and Resort.
Supervisor assigns work on information regarding the objectives, priorities, and deadlines, and desired outcomes.
Incumbent handles all work according to desire outcomes, established policies, and accepted practices.
The supervisor assigns work in terms of objectives and basic priorities and is available for consultation in resolving complex or controversial issues.
Incumbent plans and carries out the projects and selects the approaches and methods to be used in solving problems.
Completed projects are reviewed to determine that objectives and outcomes have been met and are in compliance with policies and regulations.
FACTOR 3: GUIDELINES
Incumbent uses supervisor's instructions, personal experience, and employer standard operating procedures, in addition to tourist industry journals, hospitality, food and beverage publications, handbooks, marketing journals, policies, and precedents.
Guidelines include Citizen Potawatomi Nation Gaming Commission regulations and directives, various National Indian Gaming Commission laws, rules, regulations, manufacturer's catalogs, handbooks, precedents, and files of previous projects.
The incumbent implements adaptations in dealing with problems and unusual situations always with the best interests of the Citizen Potawatomi Nation and Grand Casino in mind.
FACTOR 4: COMPLEXITY
Incumbent takes only the most intensive and complex problems to the Front Office Manager.
The incumbent is rarely required to depart from past approaches or develop new ones to meet major objectives and projects without compromising prescribed Indian gaming industry principles.
FACTOR 5: SCOPE AND EFFECT
The purpose of the work is to identify, develop, and evaluate service information resolving service problems.
The work affects the bottom line (profit) of the Grand Casino Hotel and Resort and subsequently the reflection upon the image of the Citizen Potawatomi Nation as a successful entrepreneur.
FACTOR 6: PERSONAL CONTACTS
The ranges of contacts include ordinary citizens who come to enjoy the amenities offered by the property, to International dignitaries in addition to those dignitaries who represent the Citizen Potawatomi Nation, National Indian Gaming Commission, Federal, and State Government, and other Native American Tribes.
FACTOR 7: PURPOSE OF CONTACTS
The purpose of the contacts is to create a customer in a gaming and hotel environment at the highest possible level of quality within available resources.
FACTOR 8: PHYSICAL DEMANDS
The incumbent will perform minimal physical efforts such as climbing, lifting, and reaching. The preponderancy of physical exertion will be spent in prolonged periods of time working at the computer and walking from one service area to another.
FACTOR 9: WORK ENVIRONMENT
The work environment is typical of that in an office setting with a climate-controlled environment in addition to a busy casino with heavy cigarette smoke accompanied by a variety of competing noises and communications in addition to a climate-controlled office environment.
Front Desk Receptionist - Moore, OK
Front desk agent job in Moore, OK
Front Desk Receptionist - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Wednesdays, Thursdays, Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm, with Occasional Travel.
Compensation
* Pay: $13.00 per hour
* Performance/Sales Bonus potential
* Paid Time Off
* Paid Holidays
* Health Insurance
* 401(k) Retirement
* Set 4 day workweek: Wednesdays through Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Box Office Agent - THE POLAR EXPRESS Train Ride, OKC
Front desk agent job in Oklahoma City, OK
Job Details Oklahoma City, OK Seasonal $16.50 - $16.50 Hourly AnyBox Office Agent - THE POLAR EXPRESS Train Ride, OKC
Job Title: Box Office Agent - THE POLAR EXPRESS Train Ride
Division/Department: Rail Events Production/Front of House
Reports To: Front of House & Business Manager
Type of position: Non-Exempt/Hourly
Employee Classification: Seasonal
Location: Oklahoma City, OK
Compensation: 16.50/hour
Job Summary: The Box Office Agent position works with the Front of House & Business Managers, and the Box Office Supervisor, acting as the customer service representative, assisting with the execution of the ticketing duties associated with the event. The agent is responsible for setting the first impression of the event, so efficiency and friendliness are required.
Essential Duties and Responsibilities:
Welcoming customers as they approach the ticketing area and assisting with any service needs
Confirm reservations
Acting as the point of reference for guests who need assistance or information
Ability to learn and work with the Etix ticketing system (training will be provided). Confirm reservations, ensuring passengers have arrived at the appropriate date and time
Make any necessary updates to customers' information, entering it into the system, and ensure that proper information has been entered before delivering tickets
Acquire knowledge of on-board experience, performance highlights, and venue facilities and act as the point of reference for guests who need assistance or event information
Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers
Assist in the general care of the ticketing area, including keeping a clean and orderly space
Assist in preparing first-class amenities (if applicable to location)
Other duties as assigned
Work Environment
Able to work in cold, snowy, or otherwise inclement winter weather
Ability to work weekends and evenings
Ability to lift 20-pound objects
Varied schedule requiring evenings, weekends, and overtime
The majority of time is spent on feet
What's in it for you?
Serve others and create a world of make-believe and magic
Great industry pay and a chance to build upon your theater network and make lifelong connections
Enrich and positively impact the holiday experience for all, big and small
Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
Catered meals for 5-show days
Comp tickets for your friends and family
Potential for end-of-season bonus
The Polar Express Train Ride is an immersive production on a moving train that brings rewarding experiences to our employees. Being part of the Front of House team is an excellent opportunity to learn the business side of a production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.
With a total cast, crew and front of house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company. Knowing we work long days throughout our season we do our best to support our local teams through the busy schedule that is our holiday season.
Qualifications
Front desk, reservation, customer service experience preferred
Strong leadership and communication skills
Excellent customer service skills
Basic computer skills
Possess a well-spoken manner in personal communications
Front Desk Receptionist
Front desk agent job in Oklahoma City, OK
Job Specific Information:
We are looking for a pleasant Front Desk Receptionist. Due to you being the first face our patients will see we are looking for a friendly and outgoing personality while also very detailed and disciplined. You must have the skill and ability to think through minor obstacles that may arise.
Job Relationships:
The Office Manager will supervise the person in this position. This person will also have relationships with the Physical therapist, physical therapist assistants, receptionist, physical therapy technicians as well as Patients.
Responsibilities and Duties:
Accept all copays and necessary payments
Schedule patients with upcoming appointments
Greet and welcome patients and/or visitors
Answer all incoming calls and redirect them as needed
Make any necessary outbound calls
Order supplies as needed
Scan, Fax and print documents
Qualifications:
The position requires a high school diploma with a professional administrative assistant certificate preferred. The candidate must have at least 3 years of experience with office / clerical work, computer knowledge / skills, and medical billing. The candidate must have excellent written and spoken communication skills to be able to answer phones, meet and greet patients and other professionals. The candidate must also have experience with filing systems and office equipment such as fax machine, copier, and multi-line phone system.
Working Environment/ Conditions:
The candidate will work in a general office environment and may be exposed to infections and contagious diseases and confidential patient information.
Physical Demands:
Frequent standing, walking, and sitting
Occasional crouching and reaching
Continuous manual dexterity (e.g. typing), speaking and hearing
Hours: 40 Hours
Administrative Clerk
Front desk agent job in Midwest City, OK
: ADMINISTRATIVE CLERK
SALARY SCHEDULE: ADMINISTRATIVE CLERK
DEPARTMENT: FINANCE
FLSA STATUS: NON-EXEMPT
SAFETY-SENSITIVE: NO
Assists in various administrative tasks to ensure efficient office operations. This role requires strong organizational skills, confidentially, tactfulness, and the ability to work effectively both independently and part of a team. The Administrative Clerk will handle a variety of administrative duties including data entry, sorting mail, answering phones, scheduling appointments, and supporting other staff members as needed. This position works closely with staff members that administer federal, state and local grants to file for reimbursement and monitor claims for district grants.
QUALIFICATION REQUIREMENTS:
Ability to perform each essential duty satisfactorily
High school diploma or general education degree (GED)
Three years related experience and/or training or equivalent combination of education and experience preferred
Experience with bookkeeping is required
Knowledge of Oklahoma School Law and Regulations of the State Board of Education is preferred
Knowledge of the OCAS Coding System is preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform clerical duties such as data entry, filing, photocopying, scanning, and faxing.
Originate, prepare and distribute necessary forms and reports.
Answer and direct phone calls in a polite and professional manner for the CFO.
Schedule appointments and update the calendar of the CFO.
Coordinate travel for the CFO.
Monitor, prepare, and submit federal and state claims for reimbursement in the State Department of Education's Grants Management System (GMS).
Maintain a Financial Accounting notebook for all projects by year for the yearly audit.
Assist and coordinate the preparation of monthly fiscal services board memos and financial report for the monthly Board of Education meetings.
Assist colleagues whenever necessary to ensure smooth office operations.
Additional duties that may be assigned by immediate supervisor.
LANGUAGE AND GRAMMAR SKILLS:
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to compose and write grammatically correct correspondence and memos.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, schedule form, or blueprint form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.
The employee must frequently lift and/or move up to 100 pounds, frequently lift and/or move more than 100 pounds, and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fume or airborne particles. The employee frequently works in high, precarious places and in outside weather conditions. The employee frequently works near moving mechanical parts, extreme cold (including outdoors), extreme heat (including direct sunlight), risk of electrical shock and vibration.
The noise level in the work environment will vary from somewhat loud to extremely loud.
To ensure continuity of services, a different work location may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for a varied work location will be determined by the superintendent of schools. Expectations and guidelines for this change will be distributed by the employee's supervisor, based on his/her role and responsibilities.
SUPERVISORY RESPONSIBILITIES:
Employee may occasionally be required to supervise a varying number of employees in the overall direction, coordination, and completion of tasks as assigned.
DISCLAIMER:
Please note that job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Front Desk Receptionist
Front desk agent job in Norman, OK
Job Description
This is one of our best positions - check it out!
Company: Sleep Inn and Suites
Job Title: Part-time Front Desk Receptionist
Pay: $13 - $15 per hour
Schedule: The Front Desk Receptionist will work part-time, primarily during evening and weekend shifts, specifically from 3 PM - 11 PM. This hospitality role also allows for flexibility during quieter periods, giving you the opportunity to manage any additional tasks or relax as needed.
WHAT SETS THIS CUSTOMER SERVICE ROLE APART:
Paid time off (PTO)
Bonus Structure
Company Parties
Flexible Schedule
YOUR DAY AS A FRONT DESK RECEPTIONIST:
In this part-time hospitality position, your day will begin with warmly welcoming guests as they arrive at our hotel, establishing a positive first impression. You will be responsible for efficiently managing the check-in and check-out processes and maintaining communication with guests through phone calls and emails. Throughout your shift, you will engage in data entry tasks and ensure that guest records are accurate within our systems. Utilizing QuickBooks for billing and invoicing will also be part of your responsibilities. Keeping the front desk area organized and well-stocked will be essential, as you will provide guests with information regarding our services and policies. When addressing guest concerns or complaints, you will do so promptly, ensuring a satisfactory resolution and a pleasant experience for all visitors.
READY TO JOIN US?
We focus on fostering an authentic and welcoming atmosphere for our guests and team members alike. Our dedication to outstanding customer service is at the heart of our operations, as we work to make every guest's stay memorable. We offer our team flexibility, excellent benefits, and a supportive workplace culture. Additionally, we provide opportunities for growth within the company, helping you to enhance your skills and advance your career. Join our dynamic team that genuinely cares about its members and guests!
Liking what you're hearing? All that you need is:
Strong customer service skills and a friendly personality
Comfortable with data entry and basic computer tasks
Familiarity with office software
Good organizational skills and attention to detail
Ability to lift up to 25 pounds
Ability to maintain a clean and organized front desk area
Knowledge of QuickBooks is a plus. Experience in a front desk or receptionist role is also helpful. Bilingual candidates are welcome to apply! Join our amazing hospitality team today! Our application process is mobile-friendly and quick. We look forward to hearing from you.
Must have the ability to pass a background check.
Receptionist
Front desk agent job in Oklahoma City, OK
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!Overview:
The Receptionist is responsible for creating a positive first impression by warmly welcoming clients, visitors, and guests. This role supports the overall operations of the showroom by managing front desk duties, handling phone communications, and assisting with various clerical tasks to ensure a professional and organized environment.
Key Responsibilities:
Client Interaction & Front Desk Management
Greet and assist all clients, guests, and visitors; determine their needs and direct them accordingly.
Maintain a welcoming and professional reception area and showroom environment.
Ensure proper signage and cleanliness are upheld in common areas.
Phone & Communication Handling
Answer, screen, and route incoming calls to the appropriate personnel.
Take accurate messages and schedule appointments as needed.
Provide information to callers and respond to general inquiries.
Clerical & Administrative Support
Perform light administrative tasks including filing, record-keeping, and mail distribution.
Assist other departments with clerical support and special projects as assigned.
Maintain office supplies and notify the appropriate team for replenishment.
Mail & Package Management
Receive, sort, and distribute mail, deliveries, and packages.
Coordinate outgoing shipments and courier pickups.
Showroom Maintenance
Perform light cleaning duties in the reception and showroom areas as needed.
Monitor and report any facility-related concerns to management.
Preferred Qualifications:
High school diploma or equivalent.
Excellent verbal communication and interpersonal skills.
Strong customer service orientation.
Proficient with Google Sheets, Microsoft Office Suite, or similar programs.
Previous experience in reception or customer-facing administrative roles is a plus.
Ability to remain professional and composed in a fast-paced environment.
Detail-oriented and dependable with strong organizational skills.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds occasionally.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Life insurance.
Paid vacation and holidays.
Christmas Savings Plan.
401(k) with company match.
Employee discounts in company stores.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
Auto-ApplyReceptionist
Front desk agent job in Oklahoma City, OK
Brand new extraordinary medical resort in Edmond, Oklahoma. Join our phenomenal team today!
The primary purpose of this position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.
Requirements:
Must be able to read, write, speak, and understand the English language.
Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
Must be knowledgeable of administrative practices, procedures, and guidelines.
Must possess a cheerful personality and be able to work harmoniously with other personnel.
Must possess the ability to minimize waster of supplies, misuse of equipment, etc.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
Must be able to follow written and oral instructions.
Must be able to type a minimum of 35 words per minute and operate a word processor.
Must be able to effectively use a 10-key calculator.
Must have a working knowledge of computers, input/output/retrieval data, etc.
Receptionist
Front desk agent job in Choctaw, OK
Job Title: Receptionist Reports To: Director of Educational Services Contract: 12-month Benefits: Employee Health, Dental and Life Insurance; Sick, Annual and Personal Leave; 100% Paid Teachers' Retirement; $1,800 Flex Benefit Salary: Based on qualifications and experience
SUMMARY: Performs secretarial support at Eastern Oklahoma County Technology Center for Educational Services by performing the following duties that include Full-Time programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Answer incoming telephone calls; provide information, take messages, or transfer calls as needed.
Assist in the preparation and distribution of mail-outs.
Assist with enrollment for Full-time programs.
Assist with mail distribution and postage metering.
Assist with online enrollment inquiries.
Compose or transcribe correspondence, bulletins, memorandums, and other materials from rough draft.
Develop and maintain a position book that lists all duties for your position with step-by-step instructions.
Assist with student enrollment and update student information update using student accounting software.
File and maintain current and archived records.
Greet visitors to the school, determine the nature of business, and direct visitors to the appropriate destination.
Receive and receipt payment for class tuition, testing fees, surplus items and other transactions when the Bursar is unavailable.
Monitor student attendance in Academix; verify instructors are submitting attendance in a timely manner and send attendance reports to sending schools.
Assist with maintaining the department calendar of program events.
Maintain and update partner school news, events, and messages.
Make copies of correspondence or other printed material.
Create student identification badges and take photographs.
Assist with management of records for current and past students.
Assist with testing and other related tasks for the Career Resource Center.
Order and maintain inventory of supplies for Educational Services.
Perform inventory control for department books and supplies.
Promote a positive, helpful environment for visitors, students and co-workers.
Provide general information about classes and programs.
Provide general secretarial duties for Educational Services and other campus departments.
Reserve rooms and vehicles using the LeaveScheduler software.
Assist with verification of student enrollment information
Work on special projects as assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities: Ability to type; proficiency in using computer software applications to include Microsoft Windows 10, Microsoft Office Word, Excel, Access and PowerPoint; understanding and ability to create and merge data bases; ability to learn CT-SIS student accounting software; ability to learn LeaveScheduler software. Ability to demonstrate good customer service skills to internal and external customers.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made
to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands, to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The noise level in the work environment is usually moderate.
Receptionist (Mon-Fri/4p-9p)
Front desk agent job in Oklahoma City, OK
When people walk into our office, we want them to be greeted by someone with a friendly, smiling face and positive and can-do attitude. The ideal candidate for our Receptionist position will be very personable and have excellent communication skills, the ability to multitask and a strong work ethic.
Responsibilities and Purpose
Greet visitors, employees and residents by graciously welcoming and assisting them-both in person and on the phone.
Answer the phone in a timely manner and direct calls to the correct department.
Perform a variety of clerical and customer service tasks as assigned.
Desired Experience and Education
Excellent verbal and written communication skills.
Basic computer skills, including Microsoft Office.
Some vocational or college training preferred.
One (1) or more years previous reception or administrative experience preferred.
Benefits
We offer competitive pay relative to experience. All full-time employees are eligible for benefits including:
Medical, Dental and Vision Insurance
401(k) with Company Match
Employee Assistance Program
Wage Advances via OnShift Wallet
Education Funds and Scholarships
Nurse Aide Training and Certification
Career Ladders- CNA, RN, and Beyond
Clinical Hours For College Students
CPR and IV Certifications
Employee Stock Ownership Plan (ESOP)
Earn Better With Us | Realize the Value of 100% Employee Ownership
We are 100% employee-owned by members of the community we serve through an Employee Stock Ownership Plan (ESOP). We can impact the total value of your compensation in 4 significant ways:
We pay future employee-owners competitive wages based on their experience and provide pathways for career advancement.
We allow you to access up to 50% of your net earned wages the following day when you need cash immediately.
We offer an 401(k) with matching so that you can begin wealth-building today
More remarkably, we create a future reward for every eligible team member at no cost so you can live comfortably when your working days are over.
Ownership inspires a rich culture of teamwork where your attention to detail, customer service mindset, pride, effort, and attitude contribute to a vision of superior satisfaction and quality outcomes for everyone entrusted to our care.
We are an Equal Opportunity Employer.
#IND1
Tennis Receptionist
Front desk agent job in Oklahoma City, OK
The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.
Job Duties and Responsibilities
Greets, schedules lessons and court time and assists members in a friendly and professional manner
Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
Initiates, develops and maintains personalized relationships with members
Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
Promotes all Life Time programs, products, and services
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
Ensures the Life Shop is neat, orderly, and well-stocked
Position Requirements
Working towards a High School Diploma or GED
1 year of customer service experience
CPR and AED Certified within the first 30 days of hire
Ability to sit, stand, reach, walk, climb and lift up to 50 pounds
Preferred Requirements
Computer experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Auto-ApplyReceptionist
Front desk agent job in Oklahoma City, OK
Working at Communication Federal Credit Union means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication - enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
We are honored to be selected as one of the "Great Companies to Work For" by Oklahoma Magazine, and Forbes has ranked CFCU as #1 Credit Union in Oklahoma!
Our motto is "Connecting With You" because we believe connections are central to all that we do. Our commitment to community is a big part of who we are as a Credit Union, and it's an important characteristic of our culture.
Employee Benefits Include:
$1,000 Welcome Bonus after 90 days
11 Paid Holidays
200% 401(k) Match up to 5%
Tuition/ Educational Assistance
Generous Benefits Options & Many Other Employee Perks!
Receptionist Role:
As one of the largest Credit Unions in Oklahoma, we're searching for the perfect fit to connect with our members and visitors in the Reception area. Primary tasks include answering calls, assisting visitors and handling correspondence.
Who You Are:
Exceptional communication and interpersonal skills, able to cooperate and assist members and co-workers.
Strong attention to detail with focus on accuracy.
Ability to organize and prioritize duties to perform job functions in timely manner.
Project a professional image in speech and appearance, with service-oriented approach in all interactions.
What You Will Do:
Answer incoming calls, routing to appropriate party.
Greet visitors, determine their purpose then assist or relay to appropriate individual.
Prepare/assemble mailings, sort incoming mail for distribution and ensure delivery.
Responsible for various outgoing mail and Credit Union related letters.
Required Education and Experience:
* Minimum 1 year of office administrative or reception experience; financial institution preferred.
* High School Diploma or general education degree (GED).
* Combination of education/training/experience that provides knowledge and skills needed in this role.
Additional Benefits:
* Performance Incentives
* Paid Time Off (16 days/yr for new FT employees)
* Medical, Dental, Vision, and Short-Term Disability Insurance
* Employer Paid Basic Life and AD&D Insurance
* Flexible Spending Accounts
Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.
Front Desk Position
Front desk agent job in Oklahoma City, OK
Job DescriptionSalary: $13+
We are seeking a dependable and reliable candidate to join our team. If that's you, apply now!
Responsibilities
Answer incoming calls, emails, and chats in a professional, courteous manner
Provide accurate information about products, services, or account details
Handle customer complaints and resolve issues promptly
Maintain detailed and organized records in the company system
Collaborate with other departments to ensure smooth service delivery
Follow communication scripts and procedures when handling inquiries
Qualifications
1+ year of customer service or call center experience
Strong communication and problem-solving skills
Positive attitude and ability to multitask
Basic computer and typing skills
Bilingual (English/Spanish) is a plus
Pay:
$13+
Hours:
Day hours
**Background Check and Drug Screen
Clerical Associate
Front desk agent job in Oklahoma City, OK
Clerical Associate
Kay County, OK
Actively assists with the administrative support related to patient care.
Schedule clinic appointments. Specific responsibilities relative to scheduling, outpatient clinic appointment recall additions and edits and making entries.
Check patients in and/or out of the clinic, including verification or editing of patient information and insurance. Completes means test and enters results. Maintains patient confidentiality.
Prints, prepares, and organizes patient check-in list with medication list for the following day.
Inputs all patients' information into computer system.
Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
Answers phones and timely relays messages.
Complies with all training requirements.
Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
Minimum Qualifications:
Minimum of one (1) year of experience as a Healthcare Admin or other clerical role.
High School Dipolma/GED.
Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency - AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract.
Proficiency in written and spoken English.
Strong computer skills, EMR experience.
Demonstrated high quality customer service and organization skills.
Staff shall complete VA mandatory training as requested and complete ACLS/BLS training and keep ACLS/BLS certifications current throughout the life of the contract. Certification refers to the successful completion of an American Heart Association (AHA) or Military Training Network (MTN) approved BLS or ACLS course. The AHA and MTN are the only programs acceptable by VA for obtaining required certification.
Must be a US Citizen.
Potomac Healthcare Solutions offers the following benefits:
Medical, Dental and Vision Insurance
Health Savings Account
Employer Paid - Basic Life, Accidental Death & Dismemberment and Short-Term Disability
Long Term Disability
401(k) Retirement Savings Plan
Paid Time Off
10 Federal Holidays
Continuing Education
Employee Assistance Program
Wellness Incentives and More
About Potomac Healthcare Solutions:
Potomac Healthcare Solutions is an award-winning, dynamic, and rapidly growing healthcare services company with a proven background in providing world-class health services for both government and commercial organizations. We are actively recruiting skilled, caring practitioners to support our rapidly growing program base and supported healthcare facilities. If you would like to be a part of a quality-driven organization and make a difference, we would like to talk to you!
If you do not find interest in this opportunity but know of someone who may, we kindly ask that you refer the individual to Potomac Healthcare Solutions by forwarding this job posting.
Potomac Healthcare Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
***This position is contingent upon contract award.
Auto-ApplyFront Desk Receptionist - Moore, OK
Front desk agent job in Moore, OK
Front Desk Receptionist - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Wednesdays, Thursdays, Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm, with Occasional Travel.
Compensation
Pay: $13.00 per hour
Performance/Sales Bonus potential
Paid Time Off
Paid Holidays
Health Insurance
401(k) Retirement
Set 4 day workweek: Wednesdays through Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-Apply