Job Description
The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest's stay.
Education & Experience:
High school diploma or GED certificate preferred and/or equivalent work experience.
At least one-year guest service experience in hospitality environment or equivalent experience required.
Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems.
Previous experience in accounting roles desired.
Alcohol awareness certification required.
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Must be able to work with alone with little or no supervision during the 3rd shift (Night Audit Shift)
Responsibilities that may include any and all of the following:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with DHM standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Comply at all times with DHM standards and regulations to encourage safe and efficient hotel operations.
Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
Register guests into the hotel in a prompt and courteous manner, using Brand Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests.
Book guest reservations or coordinate with reservation center.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, and prepare deposit.
Balance bank daily.
Issue, control and release guest safe-deposit boxes.
Follow company policies and procedures.
Complete all side work and cleaning duties per standards.
Confirm credit and payment method at check in and confirm full payment at check out.
Review rooms inventory and House Count for availability and rates.
Maintain and understand special guest programs and franchise related programs.
Conduct daily bank drop with a witness and according to standards.
Run daily arrival report and identify any special requests.
Maintain a clean and organized work area at all times.
Maintain proper key control on a daily basis.
Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.
Distribute billing reports to hotel outlets.
Block large group check ins, motor coach tours and inform Housekeeping of any changes.
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the FrontDesk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
Starting Rate of Pay: $15.00 per Hour
$15 hourly 9d ago
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Front Desk Agent
Desert Hospitality Management
Front desk agent job in Oklahoma City, OK
The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest's stay.
Education & Experience:
High school diploma or GED certificate preferred and/or equivalent work experience.
At least one-year guest service experience in hospitality environment or equivalent experience required.
Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems.
Previous experience in accounting roles desired.
Alcohol awareness certification required.
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Must be able to work with alone with little or no supervision during the 3
rd
shift (Night Audit Shift)
Responsibilities that may include any and all of the following:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with DHM standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Comply at all times with DHM standards and regulations to encourage safe and efficient hotel operations.
Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
Register guests into the hotel in a prompt and courteous manner, using Brand Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests.
Book guest reservations or coordinate with reservation center.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, and prepare deposit.
Balance bank daily.
Issue, control and release guest safe-deposit boxes.
Follow company policies and procedures.
Complete all side work and cleaning duties per standards.
Confirm credit and payment method at check in and confirm full payment at check out.
Review rooms inventory and House Count for availability and rates.
Maintain and understand special guest programs and franchise related programs.
Conduct daily bank drop with a witness and according to standards.
Run daily arrival report and identify any special requests.
Maintain a clean and organized work area at all times.
Maintain proper key control on a daily basis.
Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.
Distribute billing reports to hotel outlets.
Block large group check ins, motor coach tours and inform Housekeeping of any changes.
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the FrontDesk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
Starting Rate of Pay: $15.00 per Hour
$15 hourly 7d ago
Front Desk Agent
Crescent Careers
Front desk agent job in Oklahoma City, OK
Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, we've got the perfect stage for you to shine!
Picture this: You're at the epicenter of OKC's buzzing downtown, where the energy of the city's thriving cultural scene meets the charm of Southern hospitality. Your workplace, the Sheraton Oklahoma City Downtown Hotel, is a beacon of refinement and comfort for our guests, and an enriching environment for you. Here, you're more than an employee; you're part of a family that cherishes diversity and champions individuality.
What's in It for You?
At Sheraton Oklahoma City Downtown Hotel, we believe in rewarding your dedication and zeal. We offer:
Competitive wages that recognize your worth
Comprehensive benefits for you and your family
401K matching program that secures your future
Flexible scheduling, so you have time for what truly matters
Discounts at Marriott and Crescent managed properties across North America - because we know you love to explore!
Your Role in Our Symphony of Service
As our Guest Service Representative, you're the maestro conducting the orchestra of a perfect stay. From welcoming guests with a warm smile, managing check-ins smoothly, to fulfilling requests with a touch of magic, every move you make strikes a chord of delight. You don't just handle keys and reservations; you architect memorable experiences, crafting every moment with care.
Are We Singing Your Tune?
You're a natural at delivering unforgettable experiences. You're a collaborator, a problem-solver, and a multitasker. Your impeccable organization and time management skills shine in everything you do. You're looking for a role that offers variety, one where you get to work different shifts, including days, evenings, and weekends, to suit your personal schedule.
Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open, honest dialogues about race, equity, and diversity. By examining our beliefs and behaviors, we drive change through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where you feel respected and valued, just like the guests we serve.
So, ready to bask in the glow of the Sooner State, while igniting your career in hospitality? Welcome to the Sheraton Oklahoma City Downtown Hotel - the place where You Belong. We Care. Shine Bright.
The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.
Job Description
Omni Oklahoma City is seeking a high energy, friendly welcoming FrontDeskAgent to join the team of this upscale hotel just outside of Oklahoma. This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. FrontDeskAgents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. FrontDeskAgents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Ability to stand for entire shift
Previous customer service experience
Previous hotel frontdesk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Must live within 50 miles of the hotel
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$23k-28k yearly est. Auto-Apply 5d ago
Front Desk Attendant
Sleep Inn
Front desk agent job in Norman, OK
Job Description
Make your mark as a part-time FrontDesk Attendant with Sleep Inn and Suites in Norman, OK, and join our hospitality team!
Job Snapshot:
Pay: $13 and $15 per hour, based on experience
Schedule: The FrontDesk Attendant will work part-time, mainly during evening and weekend shifts from 3 PM to 11 PM. There is some flexibility during quieter times, allowing you to attend to other tasks or relax.
Benefits:
Paid time off (PTO)
Bonus Structure
Company Parties
Flexible Schedule
Who We're Looking For:
Strong customer service skills and a friendly personality
Comfortable with data entry and basic computer tasks
Familiarity with office software
Good organizational skills and attention to detail
Ability to lift up to 25 pounds
Ability to maintain a clean and organized frontdesk area
Knowledge of QuickBooks is a plus. Experience in a frontdesk or receptionist role is also helpful. Bilingual candidates are welcome to apply!
The Hospitality Work You'll Do:
As a part-time FrontDesk Attendant, you will start your day by welcoming guests as they arrive. You will manage the check-in and check-out processes and help with phone calls and emails. Throughout your shift, you will enter data and keep guests' records up to date. You will also use QuickBooks for billing and invoices. It will be important to keep the frontdesk area organized and stocked with materials to help guests. When guests have questions or concerns, you will address them quickly to ensure a pleasant experience for everyone.
About Us:
We aim to create a friendly and welcoming atmosphere for both our guests and our team. Our goal is to provide great customer service and make every guest's stay enjoyable. We offer flexibility, good benefits, and a supportive work environment. We also provide chances for growth within the company, helping you develop your skills and move forward in your career. Join our team that truly cares about its staff and guests!
If you want to take your hospitality and customer service career to the next level, join us! Our application process is easy to complete on your mobile device.
Must have the ability to pass a background check.
$13-15 hourly 4d ago
Front Desk Receptionist - Moore, OK
The Joint Chiropractic 4.4
Front desk agent job in Moore, OK
FrontDesk Receptionist - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated FrontDesk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Wednesdays, Thursdays, Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm, with Occasional Travel.
Compensation
Pay: $13.00 per hour
Performance/Sales Bonus potential
Paid Time Off
Paid Holidays
Health Insurance
401(k) Retirement
Set 4 day workweek: Wednesdays through Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$13 hourly Auto-Apply 54d ago
Receptionist
State of Oklahoma
Front desk agent job in Oklahoma City, OK
Job Posting Title Receptionist Agency 049 ATTORNEY GENERAL Supervisory Organization Office of Attorney General Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Job Description
Title: Receptionist
Salary Range: $35,000 - $45,000 annually
Location: Oklahoma City, OK
The Oklahoma Office of the Attorney General is currently seeking a full-time Receptionist for our Administration Division.
Position Summary:
Responsibilities include but are not limited to:
* Answering and managing a multi-line switchboard
* Greeting and directing guests
* Scheduling and maintaining conference rooms
* Scheduling and reporting fleet car usage and mileage
* Processing incoming mail and filing documents
* Backing up File Clerks as needed with sorting and delivering mail, courthouse runs, maintaining onsite file rooms, filing at offsite warehouse, moving computer equipment, making copies, binding, scanning, and laminating documents
* Other duties as assigned.
Qualifications:
At least two years of related professional experience or an equivalent combination of education and experience.
All applicants must agree in writing to complete and satisfactorily pass a background investigation.
The Oklahoma Office of the Attorney General is an equal opportunity employer and does not make hiring decisions on the basis of race, sex/gender, color, age, national origin, genetic information, religion, or disability, so long as the disability does not render the person unable to perform the essential functions of the position for which employed with a reasonable accommodation. If reasonable accommodations are needed to apply for this position, please contact OAG Human Resources at ************** or *************. All employees of the Oklahoma Office of the Attorney General are "at will" employees.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
$35k-45k yearly Auto-Apply 3d ago
Front Desk Receptionist
Triad Mso
Front desk agent job in Shawnee, OK
Title: Office Manager Job Category: Triad Complete Healthcare Shawnee Position Type: Full-Time Compensation: Competitive Wages Triad Complete Healthcare Shawnee is looking for a courteous, professional, and detail-oriented person(s) to work as a Medical Receptionist. This role is essential in the daily operations and management of front office duties, and optimal candidates possess a patient-oriented attitude.
At Triad you will find a very comfortable and supportive work environment. Take it from our own team, they would be happy to tell you what it means to them to be a part of Triad Complete Healthcare!
This position offers:
Medical
Dental
Vision
401K Matching
Very competitive pay
PTO
Paid holidays
Flexibility
Role Description
Serves as a front-line ambassador for the clinic. Responsible for providing support services to patients, families, and providers in a professional and courteous manner.
Roles and Responsibilities
Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff.
Responds appropriately to all calls and takes correct action to arrange appointment and referrals, accurately completing all scheduling and encounter fields.
Performs all patient intake functions with accurate demographic and note entry into the patient system.
Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider.
Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions.
Held accountable for posted transactions.
Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
Handles confidential information appropriately.
Qualifications
High School graduate or equivalent; associates degree or higher preferred.
Ability to communicate professionally and effectively, both verbally and in writing.
Previous medical clinic experience or background in general office work preferred.
Demonstrates excellent customer service skills.
Ability to receive, comprehend, and follow verbal and written instructions.
Ability to understand insurance benefits and perform basic mathematical tasks.
Knowledge of medical terminology.
Understand the ethics of confidentiality and HIPPA regulatory requirements.
Ability to type at least 40WPM.
Preferred Skills
Communication Skills: To communicate with patients and colleagues, need excellent listening, speaking and interpersonal skills. Must be able to understand patient needs, clearly communicate instructions, and build and maintain a trusting relationship
Critical Thinking: Ability to assess patient needs, prioritize tasks, and make informed decisions to ensure optimal patient outcomes.
Compassion: Must be able to sympathize with sick and worried patients and their families
Proficient in basic computer skills.
Avanced MD / Athena experience is a plus
$24k-31k yearly est. Auto-Apply 12d ago
Front Desk Receptionist
Triad MSO
Front desk agent job in Shawnee, OK
Job Description Title: Office Manager Job Category: Triad Complete Healthcare Shawnee Position Type: Full-Time Compensation: Competitive Wages Triad Complete Healthcare Shawnee is looking for a courteous, professional, and detail-oriented person(s) to work as a Medical Receptionist. This role is essential in the daily operations and management of front office duties, and optimal candidates possess a patient-oriented attitude.
At Triad you will find a very comfortable and supportive work environment. Take it from our own team, they would be happy to tell you what it means to them to be a part of Triad Complete Healthcare!
This position offers:
Medical
Dental
Vision
401K Matching
Very competitive pay
PTO
Paid holidays
Flexibility
Role Description
Serves as a front-line ambassador for the clinic. Responsible for providing support services to patients, families, and providers in a professional and courteous manner.
Roles and Responsibilities
Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff.
Responds appropriately to all calls and takes correct action to arrange appointment and referrals, accurately completing all scheduling and encounter fields.
Performs all patient intake functions with accurate demographic and note entry into the patient system.
Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider.
Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions.
Held accountable for posted transactions.
Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
Handles confidential information appropriately.
Qualifications
High School graduate or equivalent; associates degree or higher preferred.
Ability to communicate professionally and effectively, both verbally and in writing.
Previous medical clinic experience or background in general office work preferred.
Demonstrates excellent customer service skills.
Ability to receive, comprehend, and follow verbal and written instructions.
Ability to understand insurance benefits and perform basic mathematical tasks.
Knowledge of medical terminology.
Understand the ethics of confidentiality and HIPPA regulatory requirements.
Ability to type at least 40WPM.
Preferred Skills
Communication Skills: To communicate with patients and colleagues, need excellent listening, speaking and interpersonal skills. Must be able to understand patient needs, clearly communicate instructions, and build and maintain a trusting relationship
Critical Thinking: Ability to assess patient needs, prioritize tasks, and make informed decisions to ensure optimal patient outcomes.
Compassion: Must be able to sympathize with sick and worried patients and their families
Proficient in basic computer skills.
Avanced MD / Athena experience is a plus
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$24k-31k yearly est. 13d ago
Receptionist - Part Time
Joe Cooper Ford Yukon
Front desk agent job in Yukon, OK
Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We're a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.
If you're ready to be a part of an exciting team that's committed to your success, then we encourage you to continue with this job application. You'll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you!
Job Description
We are currently accepting applications for a part time Receptionists at Joe Cooper Ford of Yukon. The receptionist answers incoming calls and greets visitors in a friendly, interested, and helpful manner. The receptionist sets the tone for the dealership by being professional and promptly assisting customers.
Essential Duties:
Greet all customers in a warm, sincere, and helpful manner.
Answer and route incoming phone calls from a multi-line telephone.
Welcome and direct guests appropriately on the phone and in person.
Perform a variety of clerical duties and assist with projects as needed.
Coordinates questions and issues with the appropriate department personnel.
Qualifications
Previous customer service or related experience preferred.
Outstanding administrative, organizational, and interpersonal skills.
Strong written and oral communication skills with professional presence, speech, and behavior.
Proficient with multi-line telephone system and computer skills.
High school diploma or GED required.
Able to pass pre-employment background check.
Additional Information
Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$22k-29k yearly est. 11d ago
Office Receptionist
Cornerstone Eyecare
Front desk agent job in Oklahoma City, OK
We're looking for an enthusiastic, professional receptionist to join our team! You'll play a crucial role as the face and first point of contact for our busy practice. We value a team member who has a positive attitude, a generous mentality, high integrity, attention to detail, accountability, and an excellent work ethic. We're on a mission to give the best care to our community while having way too much fun doing it.
At Cornerstone Eyecare, you can expect to be valued and celebrated as a team member. Our goal is to provide the best work environment through team outings, incentives/bonuses, and investments toward your personal growth. You can expect to receive awesome perks for eyewear and contacts, along with options towards healthcare and IRA contribution matching!
If you take pride in your work, are passionate about helping others, and are interested in growing with our organization, apply now to work with the best team and mentors! Prior work experience is not required. On-the-job training will be provided. Work hours are Monday-Friday, 8 am - 5 pm.
Provide excellent service to patients with empathy and kindness.
Give complete care to patients through their journey.
Answer phone calls, emails, and text messages articulately and timely.
Verify patients' insurance, appointments, prescriptions, and referrals.
Displays impeccable interpersonal, time management, organizational, and customer service skills.
Has previous experience with word processing programs and basic computer skills.
High school diploma, G.E.D., or equivalent.
Comfortable taking telephone calls and mitigating stressful situations.
$26k-34k yearly est. 60d+ ago
Front Desk Receptionist - HPI Edmond
United Surgical Partners International
Front desk agent job in Oklahoma City, OK
FrontDesk Representative needed for busy Pain Management & Spine clinic in Edmond * Full Time, Monday-Friday, no weekends or major holidays The FrontDesk Representative is responsible for: * Greeting patients and visitors in a friendly and professional manner
* Checking them in and out
* Verifying insurance and demographics
* Collecting co-pays
* Scheduling appointments
* Answering phones and providing excellent customer service
* This role ensure smooth patient flow and timely coordination between patients, providers and clinic staff
Requirements:
* Prior medical front office or medical customer service experience preferred
* Strong communication skills and professional demeanor
* Ability to multi-task in a busy environment with high call and patient volume
* Experience with insurance verification and co-pay collection strongly preferred
* EHR experience (EPIC) preferred
* Must be reliable, punctual and able to work independently
* High School Graduate or equivalent (GED) required
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
* 401(k) and access to retirement planning
* Employee Assistance Program (EAP)
* Paid holidays and vacation
$24k-31k yearly est. 29d ago
Receptionist
Fun Town RV 4.2
Front desk agent job in Oklahoma City, OK
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!Overview:
The Receptionist is responsible for creating a positive first impression by warmly welcoming clients, visitors, and guests. This role supports the overall operations of the showroom by managing frontdesk duties, handling phone communications, and assisting with various clerical tasks to ensure a professional and organized environment.
Key Responsibilities:
Client Interaction & FrontDesk Management
Greet and assist all clients, guests, and visitors; determine their needs and direct them accordingly.
Maintain a welcoming and professional reception area and showroom environment.
Ensure proper signage and cleanliness are upheld in common areas.
Phone & Communication Handling
Answer, screen, and route incoming calls to the appropriate personnel.
Take accurate messages and schedule appointments as needed.
Provide information to callers and respond to general inquiries.
Clerical & Administrative Support
Perform light administrative tasks including filing, record-keeping, and mail distribution.
Assist other departments with clerical support and special projects as assigned.
Maintain office supplies and notify the appropriate team for replenishment.
Mail & Package Management
Receive, sort, and distribute mail, deliveries, and packages.
Coordinate outgoing shipments and courier pickups.
Showroom Maintenance
Perform light cleaning duties in the reception and showroom areas as needed.
Monitor and report any facility-related concerns to management.
Preferred Qualifications:
High school diploma or equivalent.
Excellent verbal communication and interpersonal skills.
Strong customer service orientation.
Proficient with Google Sheets, Microsoft Office Suite, or similar programs.
Previous experience in reception or customer-facing administrative roles is a plus.
Ability to remain professional and composed in a fast-paced environment.
Detail-oriented and dependable with strong organizational skills.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds occasionally.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Life insurance.
Paid vacation and holidays.
Christmas Savings Plan.
401(k) with company match.
Employee discounts in company stores.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Admin
Stephen Taylor Dental PLLC
Front desk agent job in Oklahoma City, OK
Job Description
Taylor Dental & Implant Center is seeking a
FrontDesk Admin
for our practice in Oklahoma City, OK! The ideal candidate will be a team worker and be someone who loves to learn and take on new challenges!
Duties/Responsibilities
Maintain a full practice schedule to include filling gaps in the calendar.
Greet and welcome patients to the practice.
Schedule, reschedule, or cancel appointments as needed.
Assist patients with filling out new patient forms.
Update patient records and document recent treatments and procedures.
Perform general office duties, such as answering telephones, photocopying, filing, and faxing.
Requirements
Prior front office experience in a dental office required.
Dental practice management software experience a plus. (Oryx highly preferred)
Team- Player, Outgoing and Personable
High School Diploma or equivalent
Benefits
Medical Insurance
401k Plan
PTO
$25k-34k yearly est. 6d ago
Tennis Receptionist
Life Time Fitness
Front desk agent job in Oklahoma City, OK
The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.
Job Duties and Responsibilities
Greets, schedules lessons and court time and assists members in a friendly and professional manner
Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
Initiates, develops and maintains personalized relationships with members
Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
Promotes all Life Time programs, products, and services
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
Ensures the Life Shop is neat, orderly, and well-stocked
Position Requirements
Working towards a High School Diploma or GED
1 year of customer service experience
CPR and AED Certified within the first 30 days of hire
Ability to sit, stand, reach, walk, climb and lift up to 50 pounds
Preferred Requirements
Computer experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$22k-28k yearly est. Auto-Apply 41d ago
Receptionist
Revel Staffing
Front desk agent job in Oklahoma City, OK
Join a patient -first specialty clinic as our Medical Receptionist. You'll own front -desk operations-greeting patients, managing check -in/out, scheduling, and insurance verifications-while protecting PHI and supporting a fast, collaborative care team.
What You'll Do
Welcome patients; check in/out, confirm demographics, and route charts
Schedule return/consult appointments; support provider calendars
Verify insurance benefits/authorizations; collect copays, deductibles, coinsurance
Answer a busy multi -line phone professionally; triage messages to clinical/admin teams
Maintain accurate EMR records (scan, upload, document) and daily front -office workflows
Serve as a liaison between patients and clinical staff; provide excellent service at the desk and by phone
Uphold HIPAA and clinic policies; keep the front office organized, clean, and patient -ready
Required Qualifications
High school diploma or equivalent
1+ year medical front office or patient access experience (preferred but not required)
MediClear or equivalent HIPAA certification (required)
Working knowledge of insurance basics and EMR systems
Comfortable with Windows -based software and Microsoft Office (Word/Outlook)
Clear, courteous communication; strong attention to detail and multitasking
$22k-28k yearly est. 40d ago
Receptionist
Oklahoma Heart Hospital 4.5
Front desk agent job in Oklahoma City, OK
Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
* Comprehensive Benefits:
* Medical, Dental, and Vision coverage
* 401(k) plan with employer match
* Long-term and short-term disability
* Employee Assistance Programs (EAP)
* Paid Time Off (PTO)
* Extended Medical Benefits (EMB)
* Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
We can't wait for you to join our heart-centered team!
Responsibilities
Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification. Also responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.
Qualifications
Education: High school diploma or equivalent required.
Experience: Prefer one (1) year work experience, preferably in a medical front office setting; Knowledge of medical terminology desirable; Microsoft Word and computer experience
Working Knowledge: Knowledge of medical front office procedures; Knowledge of Cerner computer scheduling system; Ability to utilize Windows-based software programs; Skill in greeting patients and answering a busy multi-line telephone in a pleasant and helpful manner; Skill in operating a computer, photocopy machine, and telephone system
Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
Learn more about diversity at Oklahoma Heart Hospital.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
$23k-29k yearly est. Auto-Apply 20d ago
Front Desk Position
Hire Go
Front desk agent job in Choctaw, OK
We are seeking a dependable and reliable candidate to join our team. If that's you, apply now!
Responsibilities
Answer incoming calls, emails, and chats in a professional, courteous manner
Provide accurate information about products, services, or account details
Handle customer complaints and resolve issues promptly
Maintain detailed and organized records in the company system
Collaborate with other departments to ensure smooth service delivery
Follow communication scripts and procedures when handling inquiries
Qualifications
1+ year of customer service or call center experience
Strong communication and problem-solving skills
Positive attitude and ability to multitask
Basic computer and typing skills
Bilingual (English/Spanish) is a plus
Pay:
$13+
Hours:
Day hours
**Background Check and Drug Screen
$13 hourly 1d ago
Front Desk Receptionist - Edmond, OK
The Joint Chiropractic 4.4
Front desk agent job in Edmond, OK
FrontDesk Receptionist - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated FrontDesk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Wednesdays, Thursdays, Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $13.00 per hour
Bonus potential
Health Insurance
401(k) Retirement
Paid Time Off
Paid Holidays
Employee Discount
4-day workweek: Wednesdays, Thursdays, Fridays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
How much does a front desk agent earn in Mustang, OK?
The average front desk agent in Mustang, OK earns between $21,000 and $30,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.