IL Receptionist
Front desk agent job in Dallas, OR
IL Resident Services
On-Call Concierge/Receptionist
Your Job Duties include:
As Independent Living Resident Services Front Desk Receptionist, you are the person who will act as the face of the company and create that lasting first impression. This is first and foremost a hospitality position. You are greeting guests and connecting them with the right staff or residents, managing visitor traffic, answering and directing phone calls, and enforcing protocols and policies to ensure the safety of our residents. Maintaining resident logs and work requests, accepting and routing deliveries, arranging reservations for guest room stays, and creating daily reports of events that transpired during your shift. Emergency situations must be handled quickly calmly and with great dignity for the resident. Must be able to walk several miles during the shift for security purposes, you will be sitting anywhere from 50% to 70% of the shift and be able to lift up to 50 lbs.
Director of Fiscal Services/Deputy Clerk
Front desk agent job in Dallas, OR
Job Description
Primary Location
District Position
Salary Range
$136,438.00 - $155,657.00 / Annual
Shift Type
Full Time
Hotel Front Desk Receptionist
Front desk agent job in Newport, OR
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$16.75 - $17.25 hourly
Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Mitigate customer complaints as needed
Bookkeeping: keep accurate records of all hotel guest account information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
High school diploma, GED, or equivalent
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company
If you are looking for a Family and not just a job, then we are the place for you.
We offer bonuses, a variety of benefits, and much more!!
Front Desk/Kids Club
Front desk agent job in Albany, OR
We're Hiring at Physiq Fitness Albany!
We're looking for a Front Desk / Kids Care Hybrid team member to join our squad.
If you're someone who brings good energy, loves helping people, and can switch between welcoming members at the desk and keeping our Kids Care area running smoothly, we want to meet you.
What we're looking for:
Strong customer service and communication skills
Reliability and comfort in a fast-paced environment
Ability to balance front desk responsibilities with Kids Care support
Positive attitude and team-first mindset
Someone who enjoys working with both adults and kiddos
What you'll do:
Greet and check in members
Maintain strong front desk presence
Assist with membership questions and basic sales
Supervise and engage with children in Kids Care
Keep both work areas clean, organized, and safe
Perks:
Free gym membership
Fun, supportive team
Opportunity to grow within the company
If you or someone you know is interested, send them our way or have them apply in person at Physiq Fitness Albany.
Let's find the next great teammate.
Front Desk
Front desk agent job in Newport, OR
Job Description
Are you passionate about hospitality and seeking an opportunity to work in a dynamic, boutique environment that caters to the millennial lifestyle? Look no further! Elizabeth Oceanfront Suites, part of the Ascend Hotel Collection by Choice Hotels, is seeking enthusiastic individuals to join our team in delivering unforgettable experiences to our guests.
Elizabeth Oceanfront Suites isn't just a place to stay; it's an experience. As part of the Ascend Hotel Collection, we pride ourselves on offering a distinctive and memorable stay for our guests, where every detail is thoughtfully curated to create an unforgettable experience. We pride ourselves on our boutique charm, exceptional service, and distinctive character that sets us apart from the ordinary.
We currently have 32 to 40 hours a week we are looking to fill. The shift start times are 7am, 12pm and 3pm. We are open 24 hours a day so availability at all hours is a plus.
Front Desk Perks & Benefits:
Pay: $17.50 - $20.00/hr
Medical / Dental / Vision benefits after 90 days
Paid vacation and holiday pay
On the job training
Vibrant Work Culture
Monthly incentive bonuses
Employee Discounts (Enjoy a staycation on us!)
Referral Bonuses
Part time & Full time available
Ideal Front Desk Agent candidates will have:
A positive attitude and a passion for hospitality
Attention to detail
Problem-solving skills
Good attendance
Front Desk Agent Job Responsibilities Include:
Answering phones
Making Reservations
Going above and beyond for our guests
How to Apply:
If you're ready to embark on an exciting journey with the Elizabeth Oceanfront Suites and become part of our vibrant team, we want to hear from you! Please fill out an application on site at 232 SW Elizabeth Street in Newport, or send a resume.
At the Elizabeth Oceanfront Suites, we believe that every guest deserves a memorable and personalized experience, and we're committed to making that vision a reality. Join us in creating unforgettable moments for our guests and shaping the future of hospitality on the beachfront. We look forward to welcoming you to our team!
This property is professionally managed by Lincoln Asset Management and there is flexibility and career advancement opportunities to those who wish to make Hospitality their career. **************************
We are an equal opportunity employer.
This position is subject to the successful completion of a standard background check.
Clinic Med Office Receptionist - Coastal Float Pool
Front desk agent job in Newport, OR
As a Float within Samaritan Medical Group outpatient clinics, you#ll have the unique opportunity to support all outpatient service lines. This role offers a diverse and engaging work environment, allowing you to gain experience across various departments and make a meaningful impact on patient care. Individuals on this team are eligible to receive float differential at $2.00 / hour in addition to the base hourly rate.## JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION The Primary and Specialty care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine, internal medicine and specialty care providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.# EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.# Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.# Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management#- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.# Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold #30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB - STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist
As a Float within Samaritan Medical Group outpatient clinics, you'll have the unique opportunity to support all outpatient service lines. This role offers a diverse and engaging work environment, allowing you to gain experience across various departments and make a meaningful impact on patient care. Individuals on this team are eligible to receive float differential at $2.00 / hour in addition to the base hourly rate.
* JOB SUMMARY/PURPOSE
* Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
* DEPARTMENT DESCRIPTION
* The Primary and Specialty care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine, internal medicine and specialty care providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.
* EXPERIENCE/EDUCATION/QUALIFICATIONS
* High school diploma or equivalent required.
* Experience and/or training with computer applications required.
* Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
* Experience and/or training with medical/insurance terminology preferred.
* KNOWLEDGE/SKILLS/ABILITIES
* Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
* Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
* Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
* Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
* Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
* Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
* PHYSICAL DEMANDS
* Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Repetitive
SQUAT Static (hold >30 sec)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
CLIMB - STAIRS
KNEEL (on knees)
REACH - Upward
SIT
WALK - LEVEL SURFACE
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
Hotel Front Desk Clerk/Night Auditor
Front desk agent job in Grand Ronde, OR
TITLE: Front Desk Clerk/Night Auditor LAST UPDATED: December 20, 2023 DIVISION Guest Services DEPARTMENT: Hotel REPORTS TO: Lead FLSA STATUS: Non-Exempt COMP LEVEL: 5 ________________________________________________________________ Summary: Performs Front Desk Clerk and RV Park duties; audits and balances daily charges for the Lodge.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions:
* Greets, registers, and assigns rooms, park models, and RV Spaces to guests; issues room keys and escort instructions to Bell staff.
* Responds to guest questions, situations, and concerns, in a professional and positive manner.
* Acts as a lead front desk agent with regard to guests in the absence of the lead.
* Maintains records of room availability and guests' accounts; posts charges such as room, food, liquor, or telephone to the ledger; computes bills, collects payment, and makes changes for guests.
* Books and confirms reservations.
* Schedules guest wake-up calls and reservations for the following day.
* Reviews daily transactions such as room charge postings and payments.
* Reviews and reconciles guest folios.
* Transfer charges and deposits to master accounts.
* Verify all charges are assigned to the appropriate departments.
* Responsible for correcting any front desk clerk errors that are found and noting these in night audit notes for leadership.
* Reconciles credit cards, batches, and transmits daily credit card transactions.
* Reconciles Sonifi for TV, movies, and music activities against nightly ledger entries and audit reports.
* Prepares nightly audit reports.
Spirit Mountain Standards:
* Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision.
* Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements.
* Follows all Corporate and departmental safety policies and procedures.
Required Knowledge of:
* Principles and practices of hotel reservations, room assignments, and charges.
* Current trends in the hospitality industry.
* Accounting and bookkeeping techniques.
* Computer hardware and software applications.
* Methods and techniques of guest service in a high-volume environment.
* Utilizing a multi-line phone.
Required Skill in:
* Ability to work independently and make guest decisions in the absence of Leadership.
* Reviewing and analyzing financial records and reports.
* Calculating discounts, interest, commissions, and percentages.
* Monitoring and providing guest service.
* Operating computer hardware and software applications.
* Communicating both orally and in writing.
* Establishing and maintaining effective working relationships with others.
* Maintaining transactions and guest paperwork.
* Cash handling in a high-volume guest environment where consecutive transactions occur involving cash and/or debit/credit cards.
Education, Experience, Licenses, Registrations, and Certifications:
* Associate's Degree in business, accounting, or a related field, one (1) year of computerized account data entry, one (1) year of cash handling experience, and one (1) year of hotel or guest service work experience, or equivalent combination of education, training, and experience.
* Candidates being considered for this position will be required to complete a math assessment.
* High-security gaming license issued by the Grand Ronde Gaming Commission.
* Must be at least 18 years of age.
* Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of or receive certain health vaccinations.
Environmental Factors and Conditions/Physical Requirements:
* Work is performed in an office and hotel environment.
* Work is subject to sitting, standing, walking, bending, reaching, kneeling, and lifting up to 10 pounds.
* Work is subject to frequent use of hands to finger, handle, feel, and reach with hands and arms.
Equipment and Tools Utilized:
* Equipment utilized includes personal computer, standard office equipment, audio/video equipment, and two-way radio.
Receptionist
Front desk agent job in Corvallis, OR
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#36404
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyMedical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
Asbury Building - Front Desk - 1 full-time opening Summary:
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Medical Office Specialist (MOS)
Front desk agent job in Albany, OR
Compensation: $17.00 - $23.00 per hour All positions are Full time unless otherwise noted. Waverly Family Medicine - 8:00 AM to 5:00 PM Heritage Physical Therapy - 9:00 AM to 6:00 PM All Applicants: Please indicate in your application in the "Additional Information" section which departments you have a preference for working in. If you do not have a preference, please indicate no preference for department placement.
Summary:
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
* Work-life balance is a top priority at The Corvallis Clinic
* 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
* Generous Personal Leave Accrual
* Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
* Employer contribution to HSA and HRA (when enrolled in Medical Plan)
* Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
* Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
* Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
* Pay on Demand (up to 2x per month)
* Casual Fridays (with clinic approved attire)
* Year-round employee engagement events and festivities
* Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Unit Clerk
Front desk agent job in Corvallis, OR
Compensation: $16.80 - $21.00 per hour (depending on years of experience)
Summary: The Unit Clerk provides organization, scheduling, and processing of all documentation for provider practices.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Assists with processing referrals, Rx refills, pre-authorization for medications and procedures, input of numbers on documentation for posting.
3. Facilitates collection of all necessary information required for patient visits. General administrative functions including photocopying, faxing, and processing of incoming faxes.
4. Prepares documentation for next day visits.
5. Processes new patient record request forms and sends to Chart One.
6. Processes forms, i.e., CDRC, OHSU, Doernbecher, Legacy, etc.
7. Responsible for coordinating activities consistent with the effective and efficient completion of drug prior authorization requests relative to assigned clinic departments.
8. Reviews lab orders as needed per protocol, based on PA request.
9. Plays a key role in maintaining a high level of patient and practitioner satisfaction by providing responsive action to requests and exceptional customer service.
10. Serves as a liaison between patients, community pharmacies, and practitioners.
11. Improves the quality of care through continuing education. This includes attendance/participation in most in-services/department meetings and remaining current on clinic/department policies and procedures.
12. Participates in the orientation and training of new employees.
13. Processes the MRI benefits for patients.
14. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
Education, Licensure and Experience:
1. Six (6) months experience in a medical office required.
2. Knowledge of medical terminology preferred.
3. Intermediate computer skills preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
Aumann Building - Urology - One full-time position available Summary:
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Clinic Med Office Receptionist
Front desk agent job in Corvallis, OR
JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION The Cardiology team of cardiologists, nurse practitioners, physician associates and nurses provide a full-spectrum of care towards a healthy heart. We complete hundreds of interventional cardiovascular procedures (such as stents) each year and are up-to-date with cardiology treatment options. Services and procedures include coronary angiography, angioplasty and stent placements, pacemaker insertions and replacements, implantable cardiac defibrillators and cardiac resynchronization therapy, echocardiography, nuclear medicine imaging, holter and event monitors (heart monitors), cardiac stress testing, intravascular ultrasound, cardiac MRI, and 64-slice cardiac CT angiography. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.# Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.# Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management#- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.# Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold #30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB - STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist
* JOB SUMMARY/PURPOSE
* Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
* DEPARTMENT DESCRIPTION
* The Cardiology team of cardiologists, nurse practitioners, physician associates and nurses provide a full-spectrum of care towards a healthy heart. We complete hundreds of interventional cardiovascular procedures (such as stents) each year and are up-to-date with cardiology treatment options. Services and procedures include coronary angiography, angioplasty and stent placements, pacemaker insertions and replacements, implantable cardiac defibrillators and cardiac resynchronization therapy, echocardiography, nuclear medicine imaging, holter and event monitors (heart monitors), cardiac stress testing, intravascular ultrasound, cardiac MRI, and 64-slice cardiac CT angiography.
* EXPERIENCE/EDUCATION/QUALIFICATIONS
* High school diploma or equivalent required.
* Experience and/or training with computer applications required.
* Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
* Experience and/or training with medical/insurance terminology preferred.
* KNOWLEDGE/SKILLS/ABILITIES
* Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
* Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
* Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
* Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
* Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
* Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
* PHYSICAL DEMANDS
* Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Repetitive
SQUAT Static (hold >30 sec)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
CLIMB - STAIRS
KNEEL (on knees)
REACH - Upward
SIT
WALK - LEVEL SURFACE
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
Unit Clerk
Front desk agent job in Newport, OR
JOB SUMMARY/PURPOSE Serves as a receptionist and ambassador for the department by greeting patients, visitors and family members. Provides information and direction to customers in accordance with their needs. Performs various support activities for the department. DEPARTMENT DESCRIPTION The Medical Surgical unit specializes in the care of acutely ill adults and of those who require surgery both emergent and elective. Medical Surgical patients are given the highest standards of professional care by registered nurses and nurse assistants. Specialty certification in Medical Surgical Nursing is strongly encouraged and supported. EXPERIENCE/EDUCATION/QUALIFICATIONS High School Diploma or equivalent required. Experience or training in computer applications required. KNOWLEDGE/SKILLS/ABILITIES Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) CLIMB - STAIRS CLIMB - LADDER LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs LIFT (Overhead: 54# and above) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds KNEEL (on knees) LIFT (Floor to Waist: 0#-36#) 0 - 20 Lbs SQUAT Static (hold #30 sec) BEND FORWARD at waist SQUAT Repetitive ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Upward PUSH (0-20 pounds force) PULL (0-20 pounds force) # WALK - LEVEL SURFACE SIT STAND REACH - Forward MANUAL DEXTERITY#Hands/wrists FINGER DEXTERITY GRASP Hand/Fist PINCH Fingers # None specified
* JOB SUMMARY/PURPOSE
* Serves as a receptionist and ambassador for the department by greeting patients, visitors and family members. Provides information and direction to customers in accordance with their needs. Performs various support activities for the department.
* DEPARTMENT DESCRIPTION
* The Medical Surgical unit specializes in the care of acutely ill adults and of those who require surgery both emergent and elective. Medical Surgical patients are given the highest standards of professional care by registered nurses and nurse assistants. Specialty certification in Medical Surgical Nursing is strongly encouraged and supported.
* EXPERIENCE/EDUCATION/QUALIFICATIONS
* High School Diploma or equivalent required.
* Experience or training in computer applications required.
* KNOWLEDGE/SKILLS/ABILITIES
* Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
* Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
* Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* PHYSICAL DEMANDS
* Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - STAIRS
CLIMB - LADDER
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
KNEEL (on knees)
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
SQUAT Static (hold >30 sec)
BEND FORWARD at waist
SQUAT Repetitive
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Upward
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
WALK - LEVEL SURFACE
SIT
STAND
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
GRASP Hand/Fist
PINCH Fingers
None specified
Medical Office Specialist (MOS)
Front desk agent job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
* Work-life balance is a top priority at The Corvallis Clinic
* 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
* Generous Personal Leave Accrual
* Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
* Employer contribution to HSA and HRA (when enrolled in Medical Plan)
* Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
* Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
* Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
* Pay on Demand (up to 2x per month)
* Casual Fridays (with clinic approved attire)
* Year-round employee engagement events and festivities
* Team centered culture, delivering exceptional medical care with compassion and a commitment to service.