City, State:Seattle, Washington
Title: Guest Service Agent
FLSA:
Non-Exempt
Status:
Full-time
Reports to: Front Office Manager
Pay Range:
$21.50 - $22.00 per hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-12-11
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$21.5-22 hourly Auto-Apply 9d ago
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Front Desk Agent FT
Bellevue Club | Hotel 3.8
Front desk agent job in Bellevue, WA
Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings.
At The Bellevue Club Hotel, our FrontDesk Team goes beyond just assisting our guests and Members during arrival and departure. Instead, we want to exceed expectations and provide a level of service that aligns with the luxury service our guests are accustomed to. As one of the first points of contact at The Bellevue Club Hotel, a warm welcome and an ability to put guests' mind at ease is crucial. Often being one of the last Team Members that a guest encounters, you will also need to make their final interaction on property memorable.
We Offer:
Pay range: $24-$24 per hour
FREE Medical, Dental, Vision benefits after 60 days
401(k) plan with a generous employer match
Free access to Club facilities and amenities
Complementary group fitness classes
Discounts at Club restaurants, Spa services and products
Opportunities for advancement in other roles within the Bellevue Club
Employee Recognition
Training and Development
A luxurious, recently remodeled hotel and cutting-edge fitness facility
A unique, thriving, fun and busy environment.
Free parking and other great perks!
As a FrontDeskAgent, you will:
Check guests in and out of the Bellevue Club Hotel using Opera Property Management System.
Process credit card information, cash and direct billing payments as required.
Answer the Bellevue Club Hotel front office and reservation telephones. Provide information to prospective guests regarding room rates, room availability, corporate accounts, and services offered by the Bellevue Club Hotel.
Create and modify room reservations using Opera PMS. Input and/or update reservation information in the computer and properly code all reservations.
Process room reservation requests via phone, email and walk-in traffic.
Receive and action guest room inquiries via property computer system, including messaging of guests to gauge their satisfaction level throughout stay.
Coordinate with Housekeeping and Guest Services staff to accommodate guest requests.
Use guest history to record guest membership numbers and ensure that all input information is correct. Update data on repeat guests.
Constant evolving knowledge of all hotel room types, features of rooms, Bellevue Club facilities and the Bellevue/Eastside area.
Maintain and update information regarding Hotel facilities, hours of operation, key personnel, special activities and functions in the Hotel and Club. Utilize this information to answer guest and member questions about the Bellevue Club and Hotel.
Answer inquiries from Hotel guests, Club members, other hotel properties, travel agents, and general public pertaining to Hotel policies and services.
Effectively and consistently follow standards of operation and service as established by the Bellevue Club management.
Prior hotel experience is preferred, but not required. A passion for exceeding guest expectations, a desire to provide excellence in guest service and an acute attention to detail is a must. We want Team Members with a positive attitude, instinctually come from a place of “yes we can” and looking for a fun culture to grow their hospitality careers. Candidates must have full availability, including weekends, evenings, and holidays.
How to Apply:
If you are looking for a fun, professional yet casual atmosphere and a great work environment, apply today!
*This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify.
*Bellevue Club | Hotel is an Equal Opportunity Employer.
$24-24 hourly 60d+ ago
Front Desk Agent - SEASW
IHG Career
Front desk agent job in Seattle, WA
We're searching for an experienced FrontDeskAgent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a FrontDeskAgent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $22.00 to $26.00.
We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22-26 hourly Auto-Apply 24d ago
Front Desk Agent - AM Shift
The Renaissance Seattle Hotel
Front desk agent job in Seattle, WA
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
FrontDeskAgent - AM Shift
(Candidates applying for this position are also encouraged to apply for the FrontDeskAgent - PM Shift)
This position may be eligible for longevity incentive program at 6 months, and 1 year of employment.
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "
why
"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “
why
” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4th largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, FrontDesk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, frontdesk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
For inquiries regarding this specific job posting, please e-mail us at *************************.
$25 hourly 25d ago
Front Desk Agent - AM Shift
The Hedreen Hotel Employer
Front desk agent job in Seattle, WA
Hourly Compensation : $25.00
(This is a fixed hourly wage rate. No wage range exists).
FrontDeskAgent - AM Shift (Candidates applying for this position are also encouraged to apply for the FrontDeskAgent - PM Shift)
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4th largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, FrontDesk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, frontdesk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at *************************.
$25 hourly Auto-Apply 25d ago
Front Desk Agent- Weekly Pay & Free Parking!
NFC Amenity Management 3.8
Front desk agent job in Seattle, WA
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are hiring for multiple locations and part-time shifts. The pay is $22.00 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, residents, and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, this position pays $22.00 per hour. Historically, this position has paid between $21.00 and $22.00 per hour across multiple locations and shifts.
$21-22 hourly 60d+ ago
Front Desk Agent
Pyramid Birmingham Campus Management
Front desk agent job in Seattle, WA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to Hotel Max, situated in the heart of Seattle and proudly part of the Pyramid Global Hospitality family. Our 163 well-appointed rooms are more than just accommodations; each one has its unique story. Beyond providing a professional workspace, Hotel Max serves as a vibrant hub for creativity and career opportunities. Situated in downtown Seattle, Hotel Max embodies the dynamic work culture fostered by Pyramid Global Hospitality, encouraging professional growth and the pursuit of opportunities. As part of the Pyramid Global team, we offer benefits such as a 401k with a company match and recognition programs to celebrate your achievements. Join us at Hotel Max, where your role transcends the typical 9-to-5 routine. It's about being part of a professional team that understands and embraces Seattle's artistic energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! At Pyramid Global Hospitality, we believe in putting our People First. Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home. - For Full-Time (Non-Union) Associates, we offer: - Medical, Dental, Vision, Disability, & Life Insurance - 401(k) Plan - PTO - 14 days for first 3 years - Holidays - 7 paid holidays and 2 floating holidays - Employee Room Rate Discounts For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked - Employee Room Rate Discounts Join us and experience a workplace that values your success, health, and happiness-every step of the way.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDeskAgent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$22.70
-
$22.70
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$22.7 hourly Auto-Apply 13d ago
Front Desk Reception (Pet Care)
Paradise Pet Lodge
Front desk agent job in Woodinville, WA
Job DescriptionSalary: $19-21
We are seeking a FrontDesk Receptionist to join our team! We are a large, fast paced dog and cat boarding/grooming facility north of Woodinville. We take pride in providing high quality personalized care for all animals at our facility.
Starting wage $19-$20 an hour DOE
You are responsible for making boarding reservations, grooming appointments, and checking in & out clients.
Responsibilities include:
Making boarding reservations
Scheduling grooming appointments
Checking in & out clients
Answer the phones
Cleaning lobby area
Document and label each pets belongings
Be professional and effective with communication
Walk the animal to its designated spot at our facility
Operate and enter in detailed information to our pet care system Atlantis
Manage Cash, Check, and Visa transactions
Interact and communicate closely with other staff to ensure client and pet needs, and concerns are understood and addressed
Obtain vaccination records
Qualifications:
Strong customer service experience is required (at least 1 year).
High school graduate or equivalent
Passion to care for animals
Ability to interact with animals in a caring manner
Ability to thrive in a fast paced environment
Great communication is required
Good physical condition; able to stand on feet for entire 6 hour shift and lift up to 50 lbs
Must be reliable and punctual
Proficient is computer skills
Experience in the animal field is a plus
Able to handle dogs 100+ lbs
Details about the job:
Previous facility experience is a plus!!
Starting wage $19-$20 an hour DOE
Full time
Must be able to work weekdays, weekends, and some Holiday shifts.
Benefits include medical, dental, 401k, and paid time off for full time employees
Bring your dog to work!
Estimated shifts needed:
Weekdays: 7am-2pm or 12pm-7pm
Weekends: Saturdays 7am-1pm or 12pm-7pm,
Sundays 9am - 4pm and 12pm - 7pm
We look forward to meeting you and hopefully welcoming you to our team. Please submit your resume below!
$19-21 hourly 10d ago
Front Desk Agent (Part-Time & Full Time)
Interurban Suites Hotel
Front desk agent job in Seattle, WA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Profit sharing
Training & development
About Us:
Interurban Suites Hotel blends modern conveniences with a welcoming, home-like atmosphere. Our spacious suites are designed for both short and extended stays, offering fully equipped kitchens, high-speed internet, and serene views of the Duwamish River. With our prime location in Tukwila, close to Seattle and Sea-Tac Airport, guests enjoy seamless access to the regions top attractions. Attentive service, family-friendly amenities, and a peaceful environment ensure that whether you're here for business or leisure, your stay is as comfortable as possible.
Position Overview:
Are you a friendly, organized, and customer-focused individual looking for an exciting opportunity? The FrontDeskAgent is the first point of contact for guests and plays a key role in creating a welcoming, professional, and wellnessoriented environment. This role requires strong communication skills, a polished presence, and the ability to multitask in a guestfacing setting.
Responsibilities:
Warmly greet and check in and out guests, ensuring a seamless and efficient process.
Handle guest inquiries and provide accurate information about the resort's amenities, services, and local attractions.
Process reservations, cancellations, and modifications accurately and efficiently.
Check and approve ready-to-rent rooms before guests' arrival
Answer phone calls and direct them appropriately.
Manage guest accounts and process payments.
Maintain a tidy and organized frontdesk area.
Collaborate with other departments to ensure guest satisfaction.
Handle guest concerns and complaints with professionalism and a problem-solving attitude.
Uphold the highest standards of hospitality and customer service.
Qualifications:
Minimum one year of previous experience in a frontdesk, customer service, or hospitality role required.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Proficiency in computer systems and reservation software (experience with Cloudbeds is a plus).
Ability to work flexible shifts, including evenings, weekends, and holidays.
A positive attitude and a passion for serving others.
Strong communication and computer skills for a frontdesk position.
Available to work weekends and evening shifts.
Compensation & Benefits:
Compensation range: 1922/hour (part/full-time), based on experience.
Perks for All: Flexible scheduling, professional development, and summer bonus.
Application Deadline: Open until filled.
Soap Lake Natural Spa and Resort is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in crafting moments of tranquility and joy for our guests!
$35k-43k yearly est. 13d ago
Front Desk Agent
Pyramid Max Management
Front desk agent job in Seattle, WA
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDeskAgent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
$35k-43k yearly est. Auto-Apply 13d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk agent job in Seattle, WA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-43k yearly est. Auto-Apply 27d ago
Front Desk Receptionist
Pediatrics Northwest
Front desk agent job in Tacoma, WA
FrontDesk Receptionist Schedule: Full-time, 7:30 AM - 5:00 PM on Mon/Tue/Thu/Fri, Wednesday off, and Saturday 8:00 AM - 1:00 PM with an additional $3.50 per hour weekend differential. Pay: $22.00 - $33.17 per hour, depending on experience. Location: Travel to all clinics required - Tacoma, Gig Harbor, Federal Way. About Us Pediatrics Northwest is a dedicated multi-specialty pediatric group committed to improving the health of children in our communities since 1980. Our team collaborates across clinics to provide compassionate, high-quality care. If you're seeking a meaningful career in Pediatrics, we'd love to hear from you! Position Overview As a FrontDesk Receptionist, you'll play a key role in creating a welcoming, efficient, and professional experience for our patients and their families. You will support smooth clinic operations by managing patient check-ins, maintaining the appearance and functionality of the reception area, and collaborating with clinical and support staff to ensure optimal patient flow. Key Responsibilities:
Greet and check in patients in a friendly, professional manner.
Answer office and overflow calls promptly.
Verify insurance and patient demographic information.
Collect co-pays or outstanding balances during check-in.
Manage voicemail and return calls in a timely manner.
Schedule appointments per provider templates and procedures.
Monitor and maintain clinic schedules to ensure efficient patient flow.
Contact referral patients.
Reschedule appointments as needed based on provider availability.
Confirm appointments and relay messages to the appropriate team members.
Verify state insurance PCP assignments for coverage accuracy.
Complete advance and next-day appointment confirmations as assigned.
Maintain a clean and organized waiting area.
Work well under pressure, meeting multiple and sometimes competing deadlines.
Qualifications:
High school diploma or equivalent.
At least 1 year of customer service experience, with medical office or call center experience preferred.
Experience with Electronic Medical Records (EMR) systems preferred.
Proficiency in Microsoft Office Suite.
Bilingual in Spanish is a plus.
Benefits:
Health and vision insurance - Employee premium covered 100% by Peds NW
Dental insurance
Life insurance
Voluntary insurance plans
401(k) plan with profit sharing
8 paid holidays per year
3 weeks of PTO in the first year (available after 90 days of employment)
Employee Assistance Program (EAP) services
Candidate required to pass background check and drug screen. Pediatrics Northwest is an Equal Opportunity Employer. Pediatrics Northwest is adhering to Washington State Laws regarding Health Care Professionals and the COVID-19 vaccine and employees must be vaccinated. If you are interested, please apply directly on our website:
Pediatrics Northwest (recruitingbypaycor.com)
$22-33.2 hourly 46d ago
Guest Services Agent
Onni Group
Front desk agent job in Seattle, WA
Are you up passionate about supporting Guest? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with Guest and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our Guests, explore this opportunity! It may be everything you've been looking for.
Perks and Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:
3 weeks PTO
Annual education allowance of up to $1,000
Referral program
Free Onsite Parking or Commuting Support
Residential housing discount after 1 year of continuous employment
Friends and family rates for our Hotel Properties throughout the company
What You Will Do:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and Level practices.
Ensures an efficient reception experience for guests, including check in/out, and complete audit procedures.
Communicates with Guest Service Manager any relevant feedback from guests and/or other departments.
Handles telephone reservations and changes with prompt courtesy, applying the hotel's selling strategy and thorough understanding of the offerings and segmenting, to increase revenue and maximize profit.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Coordinates the storage room by storing and retrieving guest luggage and packages.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Valet Parking, and lobby coverage.
Provides basic trouble-shooting support for in-room services such as Internet, TV, movies, and internet service.
Works closely with Valet Parking Staff to ensure smooth handling of guest vehicles, luggage (if applicable), deliveries and special requests.
Performs other duties are required.
What You Bring
High School Degree or equivalent
College Courses in Hospitality Management or related field, preferred
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows
Commitment to exceed guest/customer service expectations with knowledge of high-level luxury customer service touchpoints
Excellent oral and written communication skills
Ability to work in very high paced work environment and excellent interpersonal skills
Must be professional, team-oriented and possess good work ethics
Excellent organizational and time management skills
Attention to detail and ability to work on multiple projects simultaneously
Ability to be flexible, positive, outgoing, personable and able to relate well with diverse populations and age groups
Must have a flexible schedule with the ability to work weekends, holiday and/or overnight
Salary Range:
$23-$24
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
$23-24 hourly Auto-Apply 4d ago
Reservations Agent
Muckleshoot Casino Resort 4.3
Front desk agent job in Auburn, WA
WHAT'S IN IT FOR YOU
Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Be the face of Muckleshoot Casino Resort for guests and team members, modeling professionalism, hospitality, and our core values at all times.
Manage Muckleshoot Casino Resort's phone and communication systems by handling inbound calls, chats, emails, and SMS in a timely and courteous manner.
Provide accurate, current information on accommodation, dining, events, promotions, and casino services.
Process and confirm reservations for lodging, dining, entertainment, and other guest services, ensuring all details and special requests are recorded correctly.
Offer clear, professional booking confirmations and proactively communicate guest preferences to appropriate departments (frontdesk, housekeeping, F&B, events, etc.).
Deliver personalized recommendations that go beyond transactional service, creating tailored experiences for each guest.
Identify upsell and cross-sell opportunities, maximizing revenue while enhancing guest satisfaction.
Maintain accurate, organized records of reservations, modifications, and cancellations in the reservation and call management systems (e.g., Cloudbeds, Hotel Connect, SevenRooms, OpenTable, Bally CMP).
Handle escalations with professionalism, providing leadership with detailed information for resolution.
Address guest concerns and booking-related issues promptly and empathetically.
Support the team by sharing observations from guest interactions, suggesting improvements to processes, products, and services.
Collaborate with Training/Quality Specialists and Team Leaders to continuously improve performance.
Participate in peer-to-peer coaching and team knowledge sharing to strengthen overall team effectiveness.
Assist with creating and maintaining a welcoming environment by supporting small but impactful housekeeping or organizational tasks when necessary (e.g., pushing in chairs, clearing items).
Uphold confidentiality of guest information, proprietary business processes, and company trade secrets.
Demonstrate actions and behaviors that represent Muckleshoot Casino Resort positively both on and off the floor.
Work diligently to support the property's culture, guest service philosophy, and high standards of hospitality.
Perform other duties as assigned.
WHAT YOU'LL BRING
1+ year experience in a call center, reservations, or customer service role.
Experience in luxury hospitality or Tribal gaming preferred.
Proficiency with call center and reservation systems.
Strong organizational skills and meticulous attention to detail.
Excellent verbal and written communication skills; fluency in English required.
Ability to demonstrate a guest-oriented, accommodating demeanor in high-pressure environments.
Keyboarding skills and basic computer proficiency.
$20.1 hourly 38d ago
Hotel Front Desk Attendant
The Inn at Gig Harbor
Front desk agent job in Gig Harbor, WA
We are searching for an enthusiastic, service-focused hotel frontdeskagent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
We offer great benefits. We provide Health insurance and an option for group insurance, like dental, hospital, and indemnity. We have a generous 5% matching 401(k) vestment program. Quarterly project-based bonuses. Paid time off and 7 vacation days with time and a half. It's a great Company to work for and a great hotel to be a part of.
You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
$30k-40k yearly est. 60d+ ago
Guest Service Agent US
Innvest
Front desk agent job in Seattle, WA
FrontDeskAgent
Pay Range for this role is $22.77/hour + benefits and perks!
Scheduled shifts for this role vary, including 7a-3p, 3p-11p
Kimpton Hotel Monaco Seattle
1101 4
th
Ave (4
th
& Spring)
Benefits & Perks
Hotel + restaurant discounts in all of Kimpton + IHG - worldwide!
Paid Time Off - sick & vacation pay with rollover
Paid Holidays - after 90 days
Affordable medical/dental/vision/HSA plans
Basic Life Insurance (employer provided), Supplemental Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Hospital Indemnity, Critical Illness & Accident Insurance
Tuition Reimbursement
Commuter Benefits
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The FrontDeskAgent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!
Some of your responsibilities include:
Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet.
What You Bring
High school diploma or general education degree (GED).
Previous experience in a customer-facing role.
Flexible schedule, able to work evenings, weekends and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Able to calmly handle guest problems with ease.
Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.
Be Yourself. Lead Yourself. Make it Count.
The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22.8 hourly 25d ago
Guest Service Agent US
Ihotels Management Us LLC
Front desk agent job in Seattle, WA
Job Description
FrontDeskAgent
Pay Range for this role is $22.77/hour + benefits and perks!
Scheduled shifts for this role vary, including 7a-3p, 3p-11p
Kimpton Hotel Monaco Seattle
1101 4th Ave (4th & Spring)
Benefits & Perks
Hotel + restaurant discounts in all of Kimpton + IHG - worldwide!
Paid Time Off - sick & vacation pay with rollover
Paid Holidays - after 90 days
Affordable medical/dental/vision/HSA plans
Basic Life Insurance (employer provided), Supplemental Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Hospital Indemnity, Critical Illness & Accident Insurance
Tuition Reimbursement
Commuter Benefits
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The FrontDeskAgent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!
Some of your responsibilities include:
Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet.
What You Bring
High school diploma or general education degree (GED).
Previous experience in a customer-facing role.
Flexible schedule, able to work evenings, weekends and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Able to calmly handle guest problems with ease.
Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.
Be Yourself. Lead Yourself. Make it Count.
The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22.8 hourly 26d ago
Front Desk Receptionist
First Ascent Climbing and Fitness
Front desk agent job in Kent, WA
Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will:
* Share your passion for fitness by helping new members get started on their fitness journey.
* Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days:
* Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
* Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
* Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
We're excited about you because you:
* Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
* Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
* Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability
* Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement
* Minimum travel may be required for training purpose and lead generation.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
$37k-46k yearly est. 11h ago
Hotel Front Desk Receptionist
La Quinta Inn & Suites Wyndham Auburn
Front desk agent job in Auburn, WA
We're looking for a positive and professional hotel frontdeskagent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has at least one year of Opera PMS experience, brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
401(k)
Insurance
Flexible hours
Vacation time
At least one year of experience with the Opera PMS system.
$37k-46k yearly est. 60d+ ago
Front Desk Attendant
Sportime Clubs 3.4
Front desk agent job in Porter, WA
Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.
JOB SUMMARY:
To oversee frontdesk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club.
RESPONSIBILITIES:
Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact.
Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc.
Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail
Responsible to make absolutely certain that closing procedures are followed each night
Towel supply laundered, dried, replenished and monitored.
Maintain neat and well-stocked work area for efficient desk operation and customer service
Assist with courtesy calls and balance due
Answers incoming telephone calls and transfer them to the appropriate party
Schedule court reservations, private lessons
Develop and maintain cooperative work relationships with others
Complete daily reports and any special projects as assigned
Knowledge, Skills and Abilities:
High school Diploma or equivalent
Demonstrated knowledge of SPORTIME programs, services, policies and procedures
Ability to explain all lessons, programs, memberships and promotions to prospective and existing members
Excellent guest service skills
Solid computer skills (Microsoft applications) a MUST
Ability to listen to and understand information
Ability to communicate verbally and in writing so that others will understand
Ability to work under pressure
Ability to multi-task
Ability to keep information confidential
Ability to develop constructive and cooperative working relationships with others and maintaining them over time.
Schedule: Full-time, weeknights and weekend availability
Salary: $17 - $19 per hour commensurate with experience
Benefits:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime's website or to any Sportime Clubs, LLC employee
How much does a front desk agent earn in Vashon, WA?
The average front desk agent in Vashon, WA earns between $32,000 and $47,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Vashon, WA
$39,000
What are the biggest employers of Front Desk Agents in Vashon, WA?
The biggest employers of Front Desk Agents in Vashon, WA are: