Front desk agent jobs in Winston-Salem, NC

Part-time Description Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time.

Triad Lanes in Greensboro, NC is looking for one front desk agent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

This Front Desk Attendant provides daily office support to the Animal Services Department and is located at the Forsyth County Animal Shelter. Performs a variety of office tasks as a generalist in support of administrative, program, or technical operations. Functions include answering telephones, providing general information, and routing calls and messages; maintaining records, reports, and filing; direct and indirect public contact. This position screens and directs clients and visitors; explains a wide variety of readily available information. Assembles and summarizes specific information from files or other resources for the preparation of reports. Utilizes various types of software and databases to process invoices, payments, orders, and reservations. Establishes and maintains files, records, and contracts. Maintains office calendars and performs data entry. Responds to requests for information, and performs related work as required. High level of customer service and organizational skills are essential. This position will process animal intake paperwork for the Animal Shelter and will interact with animals of various types, and will transfer animals to kennels when necessary. As a part of the overall goal of Animal Services, this position will also assist with shelter tasks such as cleaning and showing animals to possible adopters. Distinguishing Features Qualified candidates must have general knowledge of office procedures and proper record keeping, and be proficient with computers. Must have the ability to communicate effectively, use a variety of office equipment, provide excellent customer service to our public, and maintain effective working relationships with other employees. The ideal candidate will be comfortable around various types of animals and have a general knowledge of the proper care and treatment of animals, including safe handling procedures. Requires lifting up tp 10 lbs. occasionally or sitting most of the time. Minimum Education and Experience * Graduation from high school or GED. * At least one year of office/clerical experience required. * Experience with Microsoft Office and database systems . * An equivalent combination of education and experience may be considered for minimum qualification requirements. * Bilingual in Spanish is a plus. Essential Duties and Responsibilities * Creates, updates, and maintains records, both physical and electronic. Scans and e-files daily paperwork. * Ensures all kennel cards are up to date and color coded with volunteer labels. * Maintains and stocks all forms and front office supplies. * Manages cash drawer and makes bank deposits when necessary. * Assist with the training of and oversees the duties of front office volunteers as needed. * Cleans and sanitizes front office area following animal shelter protocols. * Ability to work irregular or extended hours, weekends, and holidays when necessary. * Assist with or handles animals as necessary. * Performs other tasks or duties as assigned to ensure the successful operation of the shelter.

Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Also follows brand standards for checking in elite members Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions Handles all guest complaints or problems to exceed the guest expectations Handles all guest service requests, makes changes as necessary Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages Keeps records of room availability and guest's accounts. Operates front desk software Maintains a balanced cash/billing drawer Maintains and takes responsibility for all cash and credit card transactions during working hours Completes any necessary accounts receivable and direct billing tasks Follows brand standards when processing guests' stays based on brand point system Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment Uses suggested selling techniques to sell rooms and to promote other services of the hotel Coordinates room status updates with housekeeping department Knows how to use office equipment Knows all safety and emergency procedures Maintains awareness of all rates Communicates with the previous and following shifts Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Report all safety concerns to management Attend and participate in all mandatory trainings and meetings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Excellent customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to multi task Displays good initiative #hc193875

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence. You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others

Benefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: • Competitive pay • Fast paced work environment • Free gym membership So, who are we looking for? • Someone with a certain level of social intelligence. • You will be working with many different personality types with members and on staff. • You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. • You work hard and go straight for the goal. • You are excited about meeting new people. • You have a positive attitude and look forward to helping others Compensation: $10.00 per hour

Night Auditor / Front Desk Representative Location: Proximity Hotel, Greensboro, North Carolina Hours: Full Time Proximity Hotel is looking for a friendly and energetic Night Auditor / Front Desk Representative to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here. What are the responsibilities of a Night Auditor / Front Desk Representative? Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience Answering inquires pertaining to hotel services, travel directions, or making recommendations regarding shopping, dining, or entertainment Conduct nightly audits and reports Acting as a liaison with multiple departments regarding any and all hotel related needs Establishing and maintaining hotel and guest relationships Passionately maintain a high level of cleanliness and safety at all times What Skills and Experience are Desired for a Night Auditor / Front Desk Representative? Schedule availability to include weekdays, weeknights, and weekends - actual schedule to include at least two overnight shifts per week Friendly, energetic, and detail-oriented Passion for hospitality Great interpersonal and communication skills Strong sense of urgency and initiative Ability to retain and recall detailed information Working in a fast-paced, enthusiastic work environment Benefits? Yes. Employee Stock Ownership Plan (ESOP) Health, dental, and vision insurance 401K Voluntary Life Insurance Paid annual leave (vacation, sick, personal, etc.) Family medical leave and domestic partner benefits Industry related continuing education and frame of reference opportunities

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer Performance bonuses and incentive programs for meeting membership or service goals Health and wellness benefits (medical, dental, vision) Employee discounts on retail, supplements, and fitness classes Flexible scheduling to fit school, fitness, or personal commitments Paid training and development in customer service, fitness operations, and sales Career growth opportunities in personal training, sales, or management roles Free or discounted gym membership (extendable to family/friends) Team recognition, contests, and rewards for top performance Responsibilities Enthusiastically greets each member and guest promptly Personally checks each member into the gym using the proper check-in procedures Register all guests in the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options What Youll Need to Succeed: No degree or previous experience is required. Dependable with a passion for health and wellness. About Workout Anytime Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees. Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members. Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends. Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy. Hiring Process A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.

You will work at the front desk assisting patients and other visitors who call or come into the office. You will check patients in and out for their appointments and verify their insurance and other information is up to date. You will answer phone calls in a kind and respectful manner and help the caller with any inquiries or refer them to the correct person. Job Requirements -High School Diploma or GED -Ability to navigate a computer/laptop well -Fluent in reading, writing, and speaking English -Flu Vaccine -Covid-19 Vaccine -Ability to work in a fast-paced environment -Weekend availability Job Responsibilities -Greet patients and visitors who come into the office -Check patient appointments in or out -Collect patient copays and balances -Schedule, reschedule, and cancel appointments -Monitor, clean, and sanitize the lobby -Answer phone calls -Scan medical documents into patient charts -Update patient demographic and financial information at each visit -Update patient insurance information and ensure eligibility -Return patient phone calls in a timely manner Job Type: Full-time

Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.Job SummaryEssential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Ability to work 3rd shift (overnights). Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Compensation: $10/Hr Starting We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape. Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage front desk operations, handle administrative tasks, and support the overall functioning of the office. Location: Greensboro, NC On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities Greet and welcome clients, visitors, and employees with a warm and professional demeanor Answer and direct phone calls in a timely and courteous manner Manage the reception area to ensure it is clean, organized, and presentable at all times Schedule and coordinate appointments and meetings for staff members Receive and distribute incoming mail and packages Maintain office supplies inventory by checking stock and placing orders as necessary Assist with administrative tasks such as data entry, filing, and photocopying Skills, Knowledge and Expertise High school diploma or equivalent Proven experience as a Receptionist or in a similar role Proficient in using Microsoft Office suite Excellent verbal and written communication skills Strong organizational and multi-tasking abilities Benefits Competitive salary range: $38.500- $49.500 yearly Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities

Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Also follows brand standards for checking in elite members Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions Handles all guest complaints or problems to exceed the guest expectations Handles all guest service requests, makes changes as necessary Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages Keeps records of room availability and guest's accounts. Operates front desk software Maintains a balanced cash/billing drawer Maintains and takes responsibility for all cash and credit card transactions during working hours Completes any necessary accounts receivable and direct billing tasks Follows brand standards when processing guests' stays based on brand point system Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment Uses suggested selling techniques to sell rooms and to promote other services of the hotel Coordinates room status updates with housekeeping department Knows how to use office equipment Knows all safety and emergency procedures Maintains awareness of all rates Communicates with the previous and following shifts Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Report all safety concerns to management Attend and participate in all mandatory trainings and meetings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Excellent customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to multi task Displays good initiative

Benefits: Competitive salary Employee discounts Opportunity for advancement Wellness resources Position Overview The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. We Offer Competitive pay Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks! Responsibilities Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Register all guests into the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options Assists guests with purchasing a new membership Answers phone in a professional and courteous manner and uses proper phone greeting techniques Processes retail and concession sales Cleans and maintains the front desk area Requirements Excellent customer service skills Ability to communicate effectively with both staff and members Ability to multi-task About Workout AnytimeAtlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. VisionTo reshape the fitness community where everybody aspires to be the best they can be. Values Attitude Care Excellence Strategic Drivers Think Big Keep It Simple Do It With Integrity If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don't let this opportunity pass you by! ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA! BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today. GENERAL BENEFITS INCLUDE: Monday through Friday Schedule Health, Dental, and Vision Insurance provided by Major Carriers Term Life Insurance (100% company paid) Optional Short-Term and Long-Term Disability Insurance Optional Accident, Cancer, and Hospital Supplemental Insurance 401k Retirement Plan Paid Holidays, Vacation, and Sick Time POSITION REQUIREMENTS: Customer service skills-Ability to interact with our patients and provide exceptional customer service Attention to detail-mathematical and data processing Data processing proficiency-Practice management software, Word/Excel/Google Docs/Google Sheets Communication skills-written, verbal and general interactive Organizational skills-priority setting, file maintenance & report generation QUALIFICATIONS: Prior medical office administrative experience A person who demonstrates the physical and mental capabilities (practical &/or written) to perform the duties required of the position. Possesses and maintains good physical stamina and mental health. Basic computer knowledge or equivalent preparation. ESSENTIAL JOB FUNCTIONS: Promote the BPT mission, vision, and core values Complete tasks in a professional manner and to the benefit of our patients and staff Carry Out Intake Procedures per Business Office Guidelines, such as: distribution of paperwork, data entry, and maintaining Internal Daily Reporting Provide Patient Service Functions, such as: phone calls, scheduling, answering or redirecting general questions from patients Receive and document patient payments Respond to claims processing questions or provide information needed by our billing team for claim processing Document and refer patient billing account problems to the Business Office Manager Always be friendly to and converse with patients, families and visitors Report any safety hazards to the Safety Officer upon encounter Enter requisition for supplies as needed for re-order Ability to work on his/her own with normal supervision Ability to read and understand Policy and Procedure manuals Communicate with other teammates as needed to attain company goals Enhance professional growth and development through participating in educational programs, trainings, and in-service meetings Comply with the Facility's Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision Perform other duties as assigned as permitted by law & training.

Position: Part-Time Front Desk Attendant - Racquet Sports Department: Racquet Sports Location: Greensboro Country Club - Greensboro, NC Join Our Team at One of the Nation's Premier Country Clubs Greensboro Country Club is seeking friendly, reliable, and motivated individuals to join our Racquet Sports team. This is an excellent opportunity for college students, young professionals, or retirees who take pride in their work and want to gain hands-on experience in a premier private club environment. As a Front Desk Attendant, you'll be the face of our racquet sports facilities-greeting members, assisting with reservations, and helping keep our vibrant tennis and pickleball operations running smoothly. What You'll Do: Welcome and engage with members in a professional, personable manner Manage court reservations and assist with scheduling lessons and events Maintain an organized and inviting pro shop and front desk area Support racquet sports staff with daily operations and communications Assist with opening and closing procedures, including light cleaning and court preparation Provide outstanding customer service and contribute to a positive team culture What We're Looking For: Dependable and hard-working individuals with a professional, upbeat attitude Excellent communication and interpersonal skills Honest, reliable, and willing to go the extra mile for members and teammates Availability to work varied shifts (8:30 a.m.-3:30 p.m. or 3:00 p.m.-10:00 p.m.) at both club locations Reliable transportation is required Why You'll Love Working Here: Competitive hourly pay ($12/hour) Double time for holidays worked Complimentary daily meal Access to golf on Mondays Employee wellness events and parties 401(k) with company match Great experience in a high-end hospitality environment

Description:Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time. Requirements:

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.