Front desk agent jobs in Winston-Salem, NC - 102 jobs
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Front Desk Agent
Front Desk Receptionist
Front Desk Clerk
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Front Desk Associate
Guest Services Agent
Night Auditor/Front Desk
Front Desk Associate
Greensboro Country Club 4.1
Front desk agent job in Greensboro, NC
Job Description
FrontDesk Associate
DEPARTMENT: Fitness, Health and Wellness
The goal of the FrontDesk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all frontdesk duties.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greet and check in each member that enters the fitness facility
Build rapport with members, and get to know each of them
Answer all phone calls and member inquiries with clear information for each member
Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees
Assist trainers in managing their schedules and tracking member sessions
Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.
Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.
Maintain a clean and organized frontdesk and lobby area
Attend all required meetings and training for Fitness staff
Serve as Floor Attendant and assist with special events when needed
Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness
10-20 hours per week and pay is $10-$11 per hour
Must be available nights and weekends.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong organizational and communication skills and outstanding customer service skills
Excel at building relationships with a variety of individuals
Have a positive attitude that contributes to a positive team culture
REPORTS TO: Fitness Manager
SUPERVISES: No supervisory responsibilities
Job Posted by ApplicantPro
$10-11 hourly 23d ago
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Front Desk Agent at Fairfield Inn Winston Salem Downtown
Summit Hospitalityorporated
Front desk agent job in Winston-Salem, NC
Part-time Description Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a FrontDesk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the FrontDesk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of frontdesk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
$23k-29k yearly est. 60d+ ago
Front Desk Agent
HVMG
Front desk agent job in Winston-Salem, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 23d ago
Front Desk Agent
Greensboro-High Point Marriott Airport
Front desk agent job in Greensboro, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 25d ago
Front Desk Clerk
Home2 Suites
Front desk agent job in Winston-Salem, NC
FrontDesk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates frontdesk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi task
Displays good initiative
$21k-26k yearly est. 60d+ ago
Front Desk Clerk
Springhill Suites Winston-Salem Hanes Mall
Front desk agent job in Winston-Salem, NC
FrontDesk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates frontdesk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi-task
Displays good initiative
$21k-26k yearly est. 60d+ ago
FRONT DESK CLERK
Home2 Suites By Hilton Winston-Salem Hanes Mall
Front desk agent job in Winston-Salem, NC
Job Description
FrontDesk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates frontdesk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi task
Displays good initiative
#hc193875
$21k-26k yearly est. 23d ago
Guest Service Agent
Daly Seven 4.1
Front desk agent job in Greensboro, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
$23k-28k yearly est. 60d+ ago
Front Desk Receptionist
Surry Rural Health Center
Front desk agent job in Mount Airy, NC
You will work at the frontdesk assisting patients and other visitors who call or come into the office. You will check patients in and out for their appointments and verify their insurance and other information is up to date. You will answer phone calls in a kind and respectful manner and help the caller with any inquiries or refer them to the correct person.
Job Requirements
-High School Diploma or GED
-Ability to navigate a computer/laptop well
-Fluent in reading, writing, and speaking English
-Flu Vaccine
-Covid-19 Vaccine
-Ability to work in a fast-paced environment
-Weekend availability
Job Responsibilities
-Greet patients and visitors who come into the office
-Check patient appointments in or out
-Collect patient copays and balances
-Schedule, reschedule, and cancel appointments
-Monitor, clean, and sanitize the lobby
-Answer phone calls
-Scan medical documents into patient charts
-Update patient demographic and financial information at each visit
-Update patient insurance information and ensure eligibility
-Return patient phone calls in a timely manner
Job Type: Full-time
$25k-32k yearly est. 60d+ ago
Front Desk Sales Associate
Golds Gyms of The Carolinas
Front desk agent job in Greensboro, NC
Job DescriptionPosition: FrontDesk Sales Associate The FrontDesk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door and retail area of the facility.
Personally, checks each member into the gym using the proper check-in procedures.
Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
Addresses callers requests and/or takes appropriate messages noting callers name.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests, inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distributes keys, towels and other materials as needed.
Processes retail and concession sales.
Attends all staff meetings as directed.
Responsible for gym walk-thru as designated in walk-thru log.
Follow proper opening and closing procedures as instructed in the FDA training manual.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
High school diploma or equivalent required.
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members.
Ability to communicate effectively verbally, non-verbally and in writing is required
Understanding of basic accounting principles is required.
Understanding of basic cash processing procedures is required.
Functional computer skills are required.
Ability to multi-task.
Must be able to work a flexible work schedule to include holidays and weekends.
Must be able to lift 25lbs repeatedly and stand for extended periods of time
Uphold Golds Gym Vision, Mission, Values and code of conduct
Golds Gym is growing and looking for new team members to help us redefine strength. Well challenge your skills, talents and abilities and reward your every success.
Unlock Amazing Perks with Us!
Exclusive Free Golds Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active, on us!
20% Employee Discount: Save big on clothing and products with our generous discountbecause you deserve the best at the best price.
401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security.
Earning Potential: Boost your income with exciting opportunities for commissions and bonusesbecause your hard work deserves rewarding.
Join us and experience these fantastic benefits while advancing your career!
$19k-26k yearly est. 19d ago
Fuel Fitness Front Desk Attendant
Fuel Fitness Holdings LLC
Front desk agent job in Mooresville, NC
Job DescriptionWelcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. We are looking for someone with Mon-Wed evening availability from 4p-9pm, and weekend availability as needed. (9am-1pm on weekends)
Perks of the job:
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence.
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others
AVAILABLE Hydro-X Office Administrator/FrontDesk Receptionist HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the "boots on the ground", Hydroexcavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism.
We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for company matching 401K benefit after 3 months of employment.
POSITION OVERVIEW
Hydro-X Office Administrator/FrontDesk Receptionist
Title
Hydro-X Office Administrator/FrontDesk Receptionist
Location
Greensboro, NC
HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the "boots on the ground", Hydro Excavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism.
We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for Company matching 401K benefit after 3 months of employment. Company mobile service truck provided, Per Diem pay, and Overtime available.
Hydro Excavators, LLC system is a non-destructive excavation method as an alternative to mechanical equipment or hand-digging. The Hydro Excavators Truck uses pressurized water and a vacuum system to quickly, safely, precisely, and cleanly excavate around utilities, pipelines, and numerous other applications.
Position Overview: The Payroll Office Administrator for Southeast Connections is a pivotal office, requiring someone who is dedicated and has a versatile skillset. This dual-role position combines the responsibilities of a frontdesk receptionist and an administrative support specialist with backup payroll duties. The Payroll Office Administrator will play a crucial role in ensuring the smooth operation of our office by managing visitor interactions, scheduling office maintenance, and transferring calls, while also providing essential support to our payroll department. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills.
Essential Functions:
The essential functions include, but are not limited to the following:
* Greet and welcome visitors professionally and friendly
* Manage incoming calls, direct to appropriate personnel, and handle messages
* Schedule and coordinate office maintenance and repairs
* Maintain a tidy and organized reception area
* Handle incoming and outgoing mail and packages
* Assist with scheduling and coordinating meetings, appointments, and events
* Manage office supplies inventory and place orders as needed
* Maintain and update office records, files, and databases
* Assist with general administrative tasks to support various departments
* Assist the payroll department in processing payroll data and ensuring accuracy
* Enter and update employee information in the payroll system
* Handle payroll-related inquiries and provide support to employees
* Ensure compliance with company policies and relevant regulations
QUALIFICATIONS:
* High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
* Proven experience as a receptionist, administrative assistant, or similar role.
* Familiarity with payroll procedures and basic accounting principles.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Excellent verbal and written communication skills.
* Strong organizational and multitasking abilities.
* Attention to detail and accuracy.
* Ability to handle sensitive and confidential information.
Education
High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
Experience
* Minimum of 3 years administrative experience; minimum 2 years of data entry experience
* Bilingual (Spanish) is preferred, but not required
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk, use hands/fingers to handle or feel, and reach with hands and arms.
* Prolonged periods sitting at a desk and working on a computer.
* Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 15 pounds frequently.
Benefits:
* Competitive salary packages
* Career advancement opportunities
* Comprehensive benefit program which includes Health, Dental, Disability and Life Insurance that starts on first day of employment.
* Employer Matching 401k program.
* Paid Time Off and an incredible work environment.
* Referral Bonuses.
* Employee Assistance Program (EAP).
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hydro Excavators, LLC offers competitive salary packages, an incredible work environment, and career advancement opportunities. Hydro Excavators, LLC offers a comprehensive benefit program which includes Health, Dental, Disability, Life, Employer Matching 401k program and Paid Time Off and starts day one. Hydro Excavators, LLC is an Equal Opportunity Employer.
$25k-32k yearly est. 3d ago
Front Desk Receptionist
Smart Stack Impact
Front desk agent job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage frontdesk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
$25k-32k yearly est. 2d ago
Front Desk Clerk
Mooresville 3.7
Front desk agent job in Statesville, NC
FrontDesk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates frontdesk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi task
Displays good initiative
$22k-25k yearly est. 60d+ ago
Medical Front Desk Receptionist
Summit Spine and Joint Centers
Front desk agent job in Asheboro, NC
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!
OPEN POSITION LOCATIONS: Asheboro, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
$24k-32k yearly est. 17d ago
Fuel Fitness Front Desk Attendant
General Accounts
Front desk agent job in Mooresville, NC
Welcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. We are looking for someone with Mon-Wed evening availability from 4p-9pm, and weekend availability as needed. (9am-1pm on weekends)
Perks of the job:
• Fast paced work environment
• Free gym membership
So, who are we looking for?
• Someone with a certain level of social intelligence.
• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others Compensation: $10.00 per hour
$10 hourly Auto-Apply 12d ago
Dental Front Desk Receptionist
High Country Community Health 3.9
Front desk agent job in Elkin, NC
Full-time Description
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$28k-34k yearly est. 11d ago
Front Desk Agent at Fairfield Inn Winston Salem Downtown
Summit Hospitality Incorporated 3.4
Front desk agent job in Winston-Salem, NC
Description:Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a FrontDesk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the FrontDesk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of frontdesk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
Requirements:
$23k-28k yearly est. 22d ago
Night Auditor - Front Desk
Daly Seven 4.1
Front desk agent job in Martinsville, VA
Summary: The Night Auditor is responsible for maintaining the frontdesk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time.
Job Duties:
Initial Duties with Guest Service Agent Going Off Duty
Count the money drop for the clerk you are relieving.
Watch the clerk drop the money in the locked drop box.
Sign your initials on the money shift verification form.
Count your bank
Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager.
Check the computer and make sure your shift has been keyed in and your initials are posted.
Regular duties as Night Auditor
Check the day's work and correct any errors.
Do all check systems
Clean the lobby
Set up continental breakfast
Take reservations and enter into computer
Do the audit; following the audit guidelines
Responsibility of All Shifts
To keep Lobby clean and neat at all times.
Follow all rules given to you on the date hired.
To complete correctly all daily forms and reports.
To know the layout of interior and exterior of property.
To know the location of the main gas cut off, water, electrical, and breakers.
To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem.
To know how to shut the computer down in case of emergency or fire.
Have an emergency kit with a flashlight (Know where it is at all times).
Know the location of the first aid supplies
Know the manager's phone number
After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency.
Know how to set up the American Disabilities Act (ADA) box.
Refer all customers to another Daly Seven property when full at your location.
Any additional responsibilities assigned by Supervisor.
$25k-31k yearly est. 60d+ ago
Front Desk Receptionist
High Country Community Health 3.9
Front desk agent job in Elkin, NC
Duties Include: * Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit * Scan Insurance card and link insurance in patient's chart * Update new paperwork yearly * Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification
* Capture picture of the patient if not already done
* Distribute patient questionnaires when necessary
* Answer telephones courteously and send patient messages to appropriate staff
* Schedule appointments
* Call and remind patients of their upcoming appointments
* Collect co-pays, deductibles and outstanding balances on patient accounts
* Post co-pays and SFS payments as pre-payments
* Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins
* Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit
* Scan paper documents into patients chart when completed
* Must be able to perform check out duties as well on days covering both positions
* Ensure daily workflow is maintained
* Other duties as assigned
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role.
Other requirements: Proficient medical terminology skills,
Performance Requirements:
Knowledge:
* Knowledge of medical practice protocols related to scheduling appointments.
* Knowledge of manual/computerized scheduling systems.
* Knowledge of customer service principles and techniques.
Skills:
* Skill in communicating effectively with providers and Medical Assistants about scheduling preferences.
* Skill in maintaining master appointment schedule via manual or computerized means.
* Skill in producing reports about appointment patterns as needed.
Abilities:
* Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
How much does a front desk agent earn in Winston-Salem, NC?
The average front desk agent in Winston-Salem, NC earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Winston-Salem, NC
$26,000
What are the biggest employers of Front Desk Agents in Winston-Salem, NC?
The biggest employers of Front Desk Agents in Winston-Salem, NC are: