@properties currently has the opportunity to add a FrontDesk Administrator to our team at our Gold Coast location in Chicago. This role is fully on-site.
The FrontDesk Admin serves as the first point of contact by operating a multi-line phone system, greeting and assisting visitors, and providing general administrative support to the office team.
Job Duties:
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Answers questions about organization and provides callers with address, directions, and other information as necessary
Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
Work on specific projects assigned weekly, monthly and quarterly.
Create recruiting packets, listing/buyer packets, and update form drawers
Create and maintain schedules
Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directingagents to appropriate department when needed
Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
Maintains fax machines,assists users, sends faxes, and retrieves and routes incomingfaxes
Performs other clerical dutiesas needed, maintaining files, photocopying, scanningand collating
Order office and kitchen supplies
Performs daily cleaning duties throughout office, including kitchen and bathrooms
Restocking supplies throughout the office and taking weekly inventory
Other duties and projects as assigned
Compensation: The base pay range for this position is $20/hour; however, base pay offered may vary depending on job-related knowledge, skills, experience and market location. Bonuses may be provided as part of the compensation package, in addition to a full range of benefits.
$20 hourly 4d ago
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Warehouse Operations Clerk - Driver
Potawatomi Casino Hotel 3.5
Front desk agent job in Milwaukee, WI
Starting at $17.88 per hour | First Shift - weekends required
In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs.
*Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method.
*Store and rotate all goods utilized by the property in correct bin locations across all warehouses.
*Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition.
*Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet.
*Participate in all monthly, quarterly, and annual inventories.
*Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications.
*Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required.
Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred.
The ability to successfully achieve forklift certification.
Must have a valid, unexpired Wisconsin Driver's License.
Must have and maintain an acceptable Motor Vehicle Record (MVR).
Must pass a DOT Physical Exam.
The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
$17.9 hourly 1d ago
Receptionist
Mack & Associates, Ltd. 4.0
Front desk agent job in Chicago, IL
Exciting opportunity to work with a growing, energetic and progressive industry leader!
Mack & Associates, Ltd. identifies, locates, and evaluates Chicago's top administrative office support professionals for positions on a direct-hire, temp-to-hire, or temporary basis. We consistently match candidates' technical skills, personality, and work ethic to the culture of the organization. Our primary disciplines are: Executive Administrative Assistants, Administrative Assistants, Client Services, Office Management, Legal Secretaries, Marketing & Sales Assistants, Human Resources, Accounting, and Receptionists.
Our boutique staffing firm offers a great hands-on opportunity to join a corporate team that specializes in Chicago's ever-changing job market. The Receptionist/Office Assistant position will offer exposure to the recruiting world for an eager Human Resource focused individual. This position will be the primary person responsible for answering a busy, multi-line phone system, providing excellent customer service to clients, candidates, and co-workers, and learning the staffing industry from the inside out. Ideal person must be self-motivated and flexible with a desire to excel in this fast-paced office. This is an in-person position and will begin as a part-time role (around 15 hours per week), with the opportunity to grow into a full-time role over time. This position will offer $18/h-20/h and include a comprehensive benefits package including but not limited to medical, PTO and 401k.
Responsibilities of the Receptionist/Office Assistant:
Efficiently manage a busy, multi-line phone system
Field and route all calls and inquiries with discretion and accuracy
Organize and distribute resumes
Greet candidates and visitors in a professional and warm manner
Administer registration paperwork and other documentation
Additional tasks and projects as needed
Requirements of the Receptionist/Office Assistant:
Bachelor's degree preferred
Proficient in Microsoft Office
Superior communication skills
Highly organized and detail-oriented
Excellent customer service skills and positive attitude
Ability to work independently with little supervision
I - 3
$26k-32k yearly est. 2d ago
Office Associate
Exela Technologies 3.8
Front desk agent job in Chicago, IL
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
About the Role:
As a Customer Service Representative/Technical Site Representative, your primary responsibility is for electronic print, but not limited to copiers, printers, multifunctional printer equipment, customer satisfaction, troubleshooting, hardware and related technology, and Help Desk assistance.
Key responsibilities include, but are not limited:
· Maintaining equipment, meter reads, color printer calibration, etc.
· Ordering supplies
· Maintaining identified metric reports
· Coordinating Device ordering, logistics and transportation
· Providing assessment and recommendations for device requests
· Scheduling remote Device machine on a routine basis
· Responding to end-user service calls within one (1) business hour to
· provide first level of support.
· Acting as single point of contact for Device support and supplies
To perform the job successfully, requires being able to demonstrate the following competencies:
· Problem Solving - identify and resolve problems in a timely manner
· Oral Communication - listens, clarifies and responds appropriately
· to questions.
· Planning/Organizing - set prioritizes and plans work activities
· To use work time efficiently.
· Quality - demonstrates accuracy and thoroughness
· Attendance/Punctuality - consistently at work and on time
· Dependability - follows instructions and responds to management
· direction
· Ability to work independently
Essential Qualifications:
· High school diploma or equivalent (GED) preferred
· Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry.
· Basic experience in networking functions including IP addresses and DNS, print servers
· 1-2 Years customer service experience
· Consistent walking, lifting, and standing is required
· Experience with maintaining and basic troubleshooting of printers, copiers, and fax equipment
· Good mechanical skills including comfort with opening printer and adding toner, cleaning, replacing networking cards, maintenance/usage kits
· Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
· Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
· Strong technical aptitude and proficiency with computer systems, software applications, and troubleshooting methodologies.
· Ability to work at a computer for extended periods.
· Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to clients of varying technical backgrounds.
· Proven ability to prioritize tasks, manage multiple priorities simultaneously, and work effectively under pressure in a fast-paced environment.
· Exceptional problem-solving skills and a demonstrated ability to think analytically and creatively to resolve complex issues.
· Customer-focused mindset with a passion for delivering exceptional service and building positive client relationships.
· Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and support team coverage.
· Ability to interfacing with end user in professional manner, sense of urgency
· Ability to effectively work individually or in a team environment
· Competency in performing multiple functional tasks
· Ability to meet employer's attendance policy
· Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
· Ability to engage in repetitive motion activities like twisting, bending, and climbing.
· Lifting up to 50 pounds
· Standing for long periods of time
· Significant walking
· Close vision and ability to focus are necessary for performing tasks accurately.
"The pay range for this position starts at $17/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”
EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com ****************. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
$17 hourly 4d ago
Trading Application Support Front Office
Quanteam-North America (Rainbow Partners Group
Front desk agent job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
$29k-37k yearly est. 2d ago
Front Desk Agent
H.S.H Limited
Front desk agent job in Chicago, IL
Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
* Grow within a diverse multi-outlet property.
* Exceptional health benefits package and 401(k) with company match.
Key Accountabilities:
* Ensure proper operation of all responsibilities of FrontDesk operations
* Knowledgeable and fully adheres to both Peninsula and Forbes standards.
* Maintain consistency in performance in accordance with both Peninsula and Forbes standards
* Communicate with all departments to create a guest centric experience
* Be in full compliance with Head Office database requirements
* Ensure efficient operation of the FrontDesk responsibilities with efficient handover
General Requirements:
* 2 years of Front Office experience in luxury property ideal
* Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred
* Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
* Excellent command of written and spoken English
Benefits We Offer:
* 10 vacation days per year
* 9 paid holiday days per year
* 5 Chicago Paid Sick Leave days per year
* 5 Chicago Paid Leave days per year
* Complimentary employee meals
* Discounted parking
* Discounted and complimentary room nights at The Peninsula Hotels
* 50% restaurant discount
* 50% discount on spa services
* 25% discount on spa retail
* 80% company-paid medical, dental and vision coverage
* Complimentary life insurance
* Complimentary long-term disability
* Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-27 per hour.
FOLLOW US
Nearest Major Market: Chicago
Job Segment: Hotel Reception, Housekeeping, Hospitality
$24-27 hourly 32d ago
Front Desk Agent
Courtyard Wood Dale, 900 N Wood Dale Rd, Wood Dale, Il 60191
Front desk agent job in Wood Dale, IL
Job Description
FrontDeskAgent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Part-time
Pay: $16- $19 per hour
Schedule: Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The FrontDeskAgent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Wood Dale Hotels:
Courtyard Wood Dale is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$16-19 hourly 5d ago
Front Desk Agent
Courtyard Des Plaines, 2950 S River Rd, Des Plaines, Il 60018
Front desk agent job in Des Plaines, IL
Job Description
FrontDeskAgent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Full-time
Pay: $17- $19 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The FrontDeskAgent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Accident, critical medical supplement insurance
Dental Insurance
Employee assistance program
Employee hotel room discount
Health insurance
Health savings account
Holiday pay
Life insurance
Long-term disability
Paid time off
Paid training
Professional development assistance
Vision insurance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Des Plaines Hotels:
Courtyard Des Plaines is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$17-19 hourly 10d ago
Front Desk Agent
Courtyard Elmhurst, 370 N. Il-83, Elmhurst, Il 60126
Front desk agent job in Elmhurst, IL
Job Description
FrontDeskAgent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Part-time
Pay: $16- $17 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The FrontDeskAgent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst:
Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$16-17 hourly 15d ago
Front Desk Agent
Atira Hotels
Front desk agent job in Elmhurst, IL
FrontDeskAgent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Part-time
Pay: $16- $17 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The FrontDeskAgent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst:
Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$16-17 hourly Auto-Apply 60d+ ago
Front Desk Agent
United Dental Partners 4.3
Front desk agent job in Arlington Heights, IL
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified part-time FrontDesk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. FrontDesk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities
Greet patients and check guests in according to established office protocols and verify and update patient information
Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
Manage inbound and outbound calls in a timely manner
Requirements
Previous administrative work in a dental office is required
Positive attitude and enthusiasm for the workday
Excellent customer service skills with an outgoing, people friendly personality
The ideal applicant will display and demonstrate excellent communication skills with staff and patients
Desire to learn new skills and expand your potential
Schedule is Monday - Saturday, with one day off
Compensation Package and Benefits
Compensation will be comprised of a base salary that is commensurate with experience
Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
$29k-34k yearly est. Auto-Apply 28d ago
Front Desk Agent
Wabash OPCO Hotels LLC
Front desk agent job in Chicago, IL
Job DescriptionBenefits:
Competitive salary
Employee discounts
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDeskAgent to provide exceptional service to our hotel guests. The FrontDeskAgent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDeskAgent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$27k-33k yearly est. 18d ago
Front Desk Agent
Warwick Allerton Chicago
Front desk agent job in Chicago, IL
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions.
40% Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
10% Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the FrontDesk. Upon check-in inform guest of upgrade/upsell options.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
Physical Demands
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required.
Experience
One to two years in a public contact position.
Prior Hotel experience preferred.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Payscale $21 - $23
$27k-33k yearly est. 58d ago
Domestic Trucking Desk Agent Tues-Sat 8am-5pm
Expeditors International of Washington, Inc. 4.4
Front desk agent job in Melrose Park, IL
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position: to ensure that TRANSCON customers, internally and externally, are served from/in the managing branch; Perform invoicing and financial duties for Transcon with vision leadership, energy, professionalism, and support in conjunction with the TRANSCON team. Through invoicing and finance, assisting the team in the smooth running of the department within the branch through focus on Data, Money, Freight, People, Systems, and Culture in adherence to the company's policy and procedures.
Major Duties and Responsibilities:
Data:
* Ensure that customer tariffs being used are accurate and up to date.
* Collaborate with team members and discuss ways for improvement.
Money:
* Ensure customer tariffs are used to rate and invoice all customers.
* Insure that all costs are allocated accurately to insure the correct profitability for all customer accounts.
* Ensure that all credit terms are adhered to.
Freight:
* Understanding characteristics of freight and ensure that we apply correct dimensional factors and apply lineal foot rules as appropriate.
People:
* Interact with our customers throughout the invoicing and finance process.
* Maintain good relationships with our customers teammates and offices.
Systems:
* Use existing tools to accurately invoice customer shipments.
* Be open to new tools and help to develop them.
Culture:
* Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
* Attend and ensure all team members attend branch meetings and accumulate required number of training hours.
Qualifications
* Operations/Industry Knowledge preferred.
* Excellent oral and written communication skills
* A proven history of providing exceptional customer service at all levels.
* Excellent organizational skills, time management skills in addition to a professional attitude
* Proven leadership attitude and background based on compliments from customers and coworkers.
* Strong MS Office skills including Excel, PowerPoint, and OneNote
* 26 remote/work from home days per year
* The pay rate is $20.00-$28.00 per hour based upon experience and education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Additional Information
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long-Term Disability Insurance
* 401(k) Retirement Savings Plan (US only)
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* $22.00-$28.00 per hour to start plus benefits
All your information will be kept confidential according to EEO guidelines.
$20-28 hourly 17d ago
Office Worker
Artech Information System 4.8
Front desk agent job in Bedford Park, IL
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
·
Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory)
Additional Information
If you are interested, please contact:
Sahil Arora
**********
sahil.arora ATartechinfo.com
$36k-47k yearly est. 21h ago
Front Office Agent
Trump International Hotel and Tower Chicago
Front desk agent job in Chicago, IL
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards.
EXAMPLES OF DUTIES
ESSENTIAL FUNCTIONS:
Average Percent of Time
30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests.
20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.
15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions.
10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Summons Bell Services Associates to escort guests to/from their rooms as appropriate.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
Performs duties as assigned by Director of Front Office and Front Office Manager
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking, standing Constant
Climbing stairs Occasional
Crouching/Bending/Stooping Occasional
Pushing/Pulling Occasional
Stooping Frequent
Lifting and carrying Occasional - up to 20 pounds.
Reaching Constant
Grasping Constant
Talking Constant
Hearing Constant
Near Vision Constant
Far Vision Constant
Smell Rare
Travel Rare
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions reporting directly to this position (titles):
None
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality.
EXPERIENCE
1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred.
LICENSES OR CERTIFICATES
CPR certification and/or first aid training preferred.
GROOMING
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability is strongly preferred.
BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.
E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
$31k-38k yearly est. Auto-Apply 24d ago
Hotel Guest Service Agent
Country Springs Hotel 3.3
Front desk agent job in Pewaukee, WI
Join our team of Guest Service Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Part-time 2nd shift, including weekends. Some flexibility with start times. Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Wage $17/hr.
Requirements:
* Hotel frontdesk experience
* Ability to interact with all guests, both in person and on the phone, in a welcoming manner
* Professional presentation and interpersonal communication skills
* Ability to manage multiple tasks in an urgent manner
* Ability to handle various forms of money with applied accounting methodology
* Ability to learn various computer software
Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify.
Benefits
* Free meal in break room during shift
* Discounted hotel rooms and restaurant meals
* Discounted water park entry
* $1000 Employee Referral Bonus Program
* Free Christmas drive through light show admission
* Paid Time Off with cash-out option
* 401(k) retirement plan with employer match
* Tuition reimbursement
* Same-day cash advance option
* Free parking
* Pet insurance
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO
$17 hourly 2d ago
Overnight Guest Service Agent
Pyramid Birmingham Campus Management
Front desk agent job in Racine, WI
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Located along the western shores of Lake Michigan, Wingspread Retreat & Executive Conference Center encompasses three unique buildings nestled on 36 acres of lush, natural landscape. The original iconic building, designed by Frank Lloyd Wright and known simply as Wingspread, is the heart of this striking complex. The property also features a modern and inviting 40-room Guest House facility and a conference facility. In all, over 15,000 square feet of meeting space certified by the International Association of Conference Centers offer inspiring views of the nature all around us. Here, guests find everything their group needs in one secluded but accessible venue. We invite you to experience a venue where every detail • from the iconic architecture to our proprietary convening model • comes together in an extraordinary way that lends itself to creating ideas and transforming them into solutions. When Frank Lloyd Wright walked this property decades ago, nature was his inspiration and his canvas. Just as they served as the cornerstone for creating Wingspread, Frank Lloyd Wright's love of form and function, site, structure, timing and context drive our approach to delivering an incomparably organic and dynamic meeting environment. It's the tranquil setting and fully-tailored experience of each individual guest. It's The Johnson Foundation's legacy of forwarding-thinking problem-solving. It's all of these combined, in one special place. This is the ideal setting for successful meetings. Meetings this customized and unique require a team of the area's most talented people. A precision focus on service, attentiveness and detail are the attributes of a Wingspread team member. Our exclusive, semi-private campus is an inspirational place to work and share your talents. Visit wingspread.com to learn more about this historic and effective venue. We look forward to meeting you.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the frontdesk for check-in.
You will park and retrieve guests vehicles as requested
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm".
What are we looking for?
At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Hospitality industry experience is a plus.
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$16.00
-
$16.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$16 hourly Auto-Apply 32d ago
Guest Services Travel Agent
Vacation Advertiser 4.4
Front desk agent job in Milwaukee, WI
Guest Services Representative
Do you love helping people plan unforgettable vacations? Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join our team!
Key Responsibilities:
Assist clients with travel inquiries, bookings, and itinerary changes
Deliver exceptional support through phone, email, and chat communication
Offer destination recommendations and travel tips
Ensure smooth, enjoyable travel experiences for every client
What We're Looking For:
Strong customer service and communication skills
Organized, friendly, and detail-oriented mindset
Ability to resolve issues efficiently and professionally
Experience in travel, hospitality, or customer service is a plus
Comfortable using computers and digital platforms
Benefits:
Flexible scheduling to support a healthy work-life balance
Access to industry training and ongoing professional development
Special travel discounts and perks for personal use
Opportunity to grow within the travel industry
If you're ready to build a rewarding career while helping others explore the world, we want to hear from you. Apply today and start your journey with Vacation Advertiser!
$26k-30k yearly est. Auto-Apply 60d+ ago
Guest Services Agent - Sable at Navy Pier
Nfm & J LP
Front desk agent job in Chicago, IL
General Purpose
The Guest Service Agent performs all reception area duties such as greeting guests, answering guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. The Guest Service Representative also maintains the cleanliness and organization of the reception/office area.
Essential Duties and Responsibilities
The following represents a list of essential duties and responsibilities; other duties may be assigned as required.
Welcomes hotel guests and visitors with a warm smile and a professional demeanor before determining the reason for their visit and assisting them accordingly.
Answers all incoming calls promptly and professionally, maintaining a positive attitude while assisting the caller. If unable to help the caller, accurately determine the proper department/person to transfer the caller to or take and relay a message.
Enters and/or update data related to guest registration, billing, guestroom assignment, or cancellations.
Handles all guest requests within reason (e.g. Making restaurant reservations, booking car service, recommending local attractions, making arrangements, etc.)
Maintains and controls room inventory and availability.
Possesses knowledge of the hotel's credit policies.
Possesses knowledge of hotel products, rates, and special programs.
Distributes guests 'mail and packages.
Completes checkout procedures for guests.
Balances all departments' accounts and completes all required back-up documents.
Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
Monitors guest accounts and notifies supervisor of any extreme changes to any guest account or suspicious actions by guests.
Runs a detailed shift audit by employee and balances daily work to computers.
Resolves guest requests and complaints in cooperation with appropriate departments.
Possesses knowledge of, and uses, emergency procedures.
Communicates all guest and employee issues with MODs.
Maintains cleanliness and organization of Reception Area.
Other Duties
Perform special projects and other responsibilities as assigned.
Perform other duties as requested by management.
Minimum Required Technical Skills and Qualifications
Proficient in Microsoft Office applications suite.
Excellent people skills and possesses a positive, outgoing, and naturally curious personality.
Ability to work productively with other employees as part of a team.
Demonstrate a high-levelofproficiencywith computers.
Ability to be a clear thinker in pressure situations and exercise good judgment. Remain calm and courteous in demanding and difficult customer situations.
Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggested solutions.
Ability to work a flexible workweek including nights, weekends and holidays.
Education/Certifications/Licensure/Experience
High School Diploma or GED.
Previous hotel frontdesk experience.
Previous guest relations training.
Experience in hospitality industry in similar position, preferred.
Language Skills
Excellent reading, writing, and oral proficiency in the English Language.
Physical Demands
The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to continuously stand for extended periods of time.
Use of hands, fingers, and forearms tooperatecomputeris repetitive.
Occasional sitting for completion of paperwork.
Ability to push/pull cart as needed.
Ability to lift or move objects up to 20 lbs.
Standing and walking is continuous for 4-5 hours at a time.
Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
How much does a front desk agent earn in Zion, IL?
The average front desk agent in Zion, IL earns between $25,000 and $36,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.