Front desk associate jobs in Dayton, OH

Job DescriptionDescription: The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make change for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Requirements: Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed Integrity to safeguard confidential information Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Experience communicating with individuals of diverse demographics Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Job Description Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag Operate Laundry as Directed Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Physical Requirements: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation Job Posted by ApplicantPro

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at Woodspring Suites Dayton North. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive wages Employee discounts on hotel rooms Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence. We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach. Pay Range: $17.50 - $27.00 hourly Key Responsibilities Greet and welcome clients, visitors, and employees with a positive and helpful attitude. Answer and direct phone calls in a polite and professional manner. Manage front desk operations, including maintaining a tidy and presentable reception area. Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department. Handle incoming and outgoing mail and packages. Schedule and coordinate meetings, appointments, and conference rooms. Skills, Knowledge and Expertise High school diploma or equivalen Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Friendly and professional demeanor. Benefits Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities Dynamic and collaborative work environment

Front Desk Receptionist Part-Time (Wednesday, Thursday & Friday) This individual is responsible for greeting patients as they check in and out; answering the phone and scheduling appointments; obtaining/verifying patient information; scheduling follow up appointments; enter charges and payments; processing end of day reports. EDUCATION AND EXPERIENCE: 1. High school diploma or equivalent. 2. Two years minimum experience in customer service; medical office experience preferred ESSENTIAL SKILLS AND ABILITIES: 1. Excellent customer service and communication skills. 2. Accurate data entry. 3. Ability to work as a team member. 4. Management of multiple tasks simultaneously. 5. Motivation to succeed. 6. Strong organization with attention to detail. 7. Empathetic personality with concern and respect for patients' needs. 8. Composure under pressure. RESPONSIBILITIES: 1. Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible) 2. Obtain/update patient demographic information, scanning in insurance cards 3. Print patient demographic page for patient signature and fee ticket; get signature of financial policy. Give patient privacy notice. 4. Put the chart up in the bin for clinic staff to pick up. 5. Check patients out, making next appointments or recall, entering charges, payments and adjustments. 6. Process end of day reports and deposits; fax or put in Janet's bin 7. Follows up with patients who did not show for appointment according to guideline. 8. Assists in general office duties and other duties, as requested.

Property Description Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests! Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $16.00 - USD $16.00 /Hr.

Full-time Description As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. Travel may be required to our other locations in the Cincinnati area as needed. Requirements Excellent verbal and communication skills Multitasking and time-management skills, with the ability to prioritize tasks Computer skills Able to work effectively with team members EMR experience is preferred Insurance Knowledge is preferred Professional attitude and appearance Ability to be resourceful and proactive when issues arise Excellent organizational skills Great customer service attitude High School Diploma or GED Benefits Medical Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid Time Off 401k Salary Description $17.00 / Hour

The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels. Hours Shared position - approximately 20 hours per week Must have a flexible schedule This position may require weekend hours during events Qualifications Duties and responsibilities Operate telephone switchboard and redirect calls Greet visitors to the office in a professional and friendly manner Stay informed on company affairs to effectively address customer needs and answer questions Sort and distribute incoming mail, packages and deliveries Keep front desk tidy and presentable Additional responsibilities as needed Monitor company email and filter general inquiries, including donation requests Ensure office is adequately stocked with office supplies and place orders as needed Qualifications Education - High school diploma, or GED equivalent Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel) Good phone etiquette Strong oral communication skills Ability to think on your feet and handle challenging callers Timeliness Experience - Prior experience preferred in an Administrative role Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.

🏢 Join One of Cincinnati's Top Workplaces! Now Hiring: Front Desk Receptionist / Resident Relations Representative 📍 Greater Cincinnati | Full-Time | Competitive Pay 🏆 Why Uptown Properties Recognized as one of the Top Companies to Work For in 2025 by the Cincinnati Enquirer , Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences. We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you! 💼 About the Role As our Front Desk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices. This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization. 🔧 What You'll Do Resident Support & Customer Service (35%) Welcome residents and guests with professionalism and warmth. Respond promptly to phone calls, text messages, and in-person inquiries. Serve as a liaison between residents, prospects, and the property management or leasing teams. Resident Communication & Issue Resolution (30%) Direct resident and prospect concerns to the appropriate department quickly and accurately. Notify residents of unit showings and coordinate communications. Support resident outreach initiatives and deliver timely notices or updates. Administrative & Operational Support (15%) Open and close the office daily according to procedures. Handle incoming and outgoing mail and manage package distribution. Process rent payments and assist with move-in/move-out logistics. Prepare keys, parking passes, and other necessary documentation. Support internal audits and maintain well-organized resident files. Additional Responsibilities (20%) Collaborate with team members to ensure seamless resident service. Provide general office support and assist other departments as needed. ✅ What You'll Need High school diploma or equivalent required; college degree preferred Previous customer service or administrative experience strongly preferred (property management experience a plus) Excellent communication and interpersonal skills Strong attention to detail, organization, and follow-through Ability to multitask and thrive in a dynamic environment Proficiency with basic office software and phone systems 💵 Pay & Perks Competitive Pay (commensurate with experience) Paid Time Off & Sick Days Paid Holidays Medical, Dental, Vision, Disability & Life Insurance 401(k) with Company Match Profit Sharing Employee Assistance Program Employee Appreciation Events Free Parking Career Growth & Professional Development Opportunities A friendly, collaborative environment where your contributions make a visible impact 🚀 Ready to Join the Team? Be part of a company that values people, supports growth, and takes pride in the communities we serve. 👉 Apply today to join one of Cincinnati's Top Workplaces! M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm

Job Description Hello!!! We are looking for a candidate that would like to learn the hospitality industry. If you are looking for that perfect career where you can grow into management please apply. We will train in many facets of this job. Experience in this industry can translate to a move anywhere in the world where a hotel exists. For a professional candidate promotion to Front Desk Manager, Assistant General Manager and Manager is possible. Some areas you will learn are: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag Operate Laundry as Directed Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Job Posted by ApplicantPro

←Back to all jobs at RAINMAKER TEAM LLC Night Audit / Front Desk - Part Time Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job DescriptionDescription: As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. Travel may be required to our other locations in the Cincinnati area as needed. Requirements: Excellent verbal and communication skills Multitasking and time-management skills, with the ability to prioritize tasks Computer skills Able to work effectively with team members EMR experience is preferred Insurance Knowledge is preferred Professional attitude and appearance Ability to be resourceful and proactive when issues arise Excellent organizational skills Great customer service attitude High School Diploma or GED Benefits Medical Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid Time Off 401k

The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels. Hours Shared position - approximately 20 hours per week Must have a flexible schedule This position may require weekend hours during events Qualifications Duties and responsibilities Operate telephone switchboard and redirect calls Greet visitors to the office in a professional and friendly manner Stay informed on company affairs to effectively address customer needs and answer questions Sort and distribute incoming mail, packages and deliveries Keep front desk tidy and presentable Additional responsibilities as needed Monitor company email and filter general inquiries, including donation requests Ensure office is adequately stocked with office supplies and place orders as needed Qualifications Education - High school diploma, or GED equivalent Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel) Good phone etiquette Strong oral communication skills Ability to think on your feet and handle challenging callers Timeliness Experience - Prior experience preferred in an Administrative role Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description???? Join One of Cincinnati's Top Workplaces! Now Hiring: Front Desk Receptionist / Resident Relations Representative ???? Greater Cincinnati | Full-Time | Competitive Pay ???? Why Uptown Properties Recognized as one of the Top Companies to Work For in 2025 by the Cincinnati Enquirer , Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences. We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you! ???? About the Role As our Front Desk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices. This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization. ???? What You'll Do Resident Support & Customer Service (35%) Welcome residents and guests with professionalism and warmth. Respond promptly to phone calls, text messages, and in-person inquiries. Serve as a liaison between residents, prospects, and the property management or leasing teams. Resident Communication & Issue Resolution (30%) Direct resident and prospect concerns to the appropriate department quickly and accurately. Notify residents of unit showings and coordinate communications. Support resident outreach initiatives and deliver timely notices or updates. Administrative & Operational Support (15%) Open and close the office daily according to procedures. Handle incoming and outgoing mail and manage package distribution. Process rent payments and assist with move-in/move-out logistics. Prepare keys, parking passes, and other necessary documentation. Support internal audits and maintain well-organized resident files. Additional Responsibilities (20%) Collaborate with team members to ensure seamless resident service. Provide general office support and assist other departments as needed. ✅ What You'll Need High school diploma or equivalent required; college degree preferred Previous customer service or administrative experience strongly preferred (property management experience a plus) Excellent communication and interpersonal skills Strong attention to detail, organization, and follow-through Ability to multitask and thrive in a dynamic environment Proficiency with basic office software and phone systems ???? Pay & Perks Competitive Pay (commensurate with experience) Paid Time Off & Sick Days Paid Holidays Medical, Dental, Vision, Disability & Life Insurance 401(k) with Company Match Profit Sharing Employee Assistance Program Employee Appreciation Events Free Parking Career Growth & Professional Development Opportunities A friendly, collaborative environment where your contributions make a visible impact ???? Ready to Join the Team? Be part of a company that values people, supports growth, and takes pride in the communities we serve. ???? Apply today to join one of Cincinnati's Top Workplaces! M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm

The Best Western Plus is looking for Front Desk Agents! This position can be the gateway to a rewarding career in the hospitality industry. In our industry advancement and promotions happen through hard work, effort and delivering outstanding guest service. Full time associates are eligible for portable health insurance after 90 days and for vacation after one year. There are bonuses! Earn up to $250.00 per quarter by referring leads discovered at the front desk to the sales department! If this sounds like a great opportunity to start a new career or to advance your current hospitality career these are the qualifications needed: High School Diploma or GED 3 months customer service experience Fluent Verbal & Written Communication in Proper English Computer Skills/Keyboard/Typing Skills Ability to Work Independently Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Here is a brief job description: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Maintain a Professional Attitude to all Guests, Associates & Vendors Here are the physical requirements needed: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation EOE Job Posted by ApplicantPro

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent - Multiple Shifts Avid Hotel West Chester Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.