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Front desk associate jobs in Elkhart, IN

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  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front desk associate job in Michigan City, IN

    Michigan City Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: This is a Full-Time position (30+ hours/week) Compensation: $15.00 - $17.00/hour (based on experience) Desired Experience: Customer service background required. Professional receptionist, administrative, or veterinary/animal industry experience preferred. What We Are Looking For: We are looking for a professional who will love and care for our clients, and their fur family. While we care for pets as a veterinary hospital, the CSR position is exclusively interacting with our staff with the goal of client satisfaction (not interacting directly with the pets). We pride ourselves in being a drama free environment that will help you grow professionally. This is an extremely rewarding job and very impactful to our community. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $15-17 hourly Auto-Apply 60d+ ago
  • Front Desk Clerk

    Hilton Grand Vacations 4.8company rating

    Front desk associate job in Mishawaka, IN

    Amazing opportunity to join the Team at Varsity Clubs South Bend a Hilton Vacation Club. The 86 room Hotel is located 1 mile from the University of Notre Dame, and is a themed Resort with the back drop of memorabilia the University. Become a Hilton Grand Vacations Team Member of this award winning group. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. We are looking for a Front Desk Agent to join the team at Varsity Clubs South Bend! Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? As a Front Desk Clerk, you will be: * Greeting guests and owners on arrival. * Checking in/out guests. * Generating folios and collecting payments. * Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel. * Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information. * Answering phones and directing calls. * Performing other duties as assigned by your leader. What are we looking for? * Proficient English language skills. * Knowledge of Microsoft Office 365 * Ability to multi-task responsibilities and prioritize duties to meet organizational goals. * 6 months of Customer Service Experience. * Open and flexible availability, including weekends and holidays. Preferred, but not required * Experience as a Front Desk/Guest Services Agent. * Experience handling credit card transactions. * Background in Resort Hospitality or related industries.
    $27k-31k yearly est. 17d ago
  • Front Desk Agent | FT

    Greenleaf Hospitality 3.5company rating

    Front desk associate job in Kalamazoo, MI

    Overview A Look Into Working in the Front Office As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards. Pay rate is based on experience, with performance-based raises and monthly bonus incentives What's in it for You Medical/Dental/Vision (Full-Time option) 401K with 100% match up to 3% (Full-Time option) Parental Leave Program (Full-Time Option) Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. Shift meal provided per day 10% Discount on GHG outlets Discounted hotel rates at Choice Hotels Worldwide Responsibilities What You'll Be Doing Build meaningful, positive relationships with guests to enhance satisfaction and loyalty Personalize every interaction by anticipating guest needs and going above and beyond Respond to concerns and complaints with empathy, professionalism, and policy awareness Promote local attractions and hotel amenities to enrich each guest's stay Execute daily shift responsibilities according to SOPs Maintain accurate billing processes; identify and resolve discrepancies confidently Stay current with procedural updates and demonstrate strong problem-solving skills Adapt quickly between roles and tasks to support team coverage Answer guest inquiries by phone, email, and in person with clarity and warmth Cross-sell hotel services and create memorable, personalized experiences Collaborate with team members to foster a positive, energetic work environment Identify upsell opportunities and close sales in real-time Contribute ideas to improve team efficiency and guest satisfaction Understand on-property events and leverage them to enhance the guest experience Perform other duties as assigned, requested or deemed necessary by management Ambassador for Radisson and GHG standards Qualifications What You Need for this Position Able to work weekends and Holidays; schedule based off of hotel needs Passionate and motivated about people and the industry Driven by purpose, mission, values, and has sense of integrity Able to work closely with staff through strong communication and verbal skills Positivity and flexibility in an ever changing environment Able to be coached Organized, able to multitask and balance many projects at once Able to problem solve on the spot and make prompt but thoughtful decisions Posses efficient typing skills Able to stand for long periods of time, up to 8 hours or more Able to stoop and bend Able to lift up to 40 pounds from time to time Able to safely work with potentially dangerous chemicals and equipment Able to comply with safety and health code standards Able to handle responsibilities that require repetitive motion tasks Experience with Opera or a Rooms Management system is a plus, but not required Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience You will grow your skills and experience in an environment that encourages growth and development
    $27k-32k yearly est. Auto-Apply 10d ago
  • Front Desk Agent

    Atira Hotels

    Front desk associate job in Stevensville, MI

    Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Full-time Pay: $16 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Fairfield Inn & Suites Stevensville: Fairfield Inn & Suites Stevensville is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
    $16 hourly Auto-Apply 51d ago
  • Hotel Front Desk Agent - part & full time

    JSK Hospitality

    Front desk associate job in Elkhart, IN

    Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***this position is at Fairfield Inn by Marriott Elkhart*** The Front Desk Agent (FDA) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to 25 pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
    $25k-30k yearly est. 60d+ ago
  • Front Desk Clerk

    Description This

    Front desk associate job in Mishawaka, IN

    Amazing opportunity to join the Team at Varsity Clubs South Bend a Hilton Vacation Club. The 86 room Hotel is located 1 mile from the University of Notre Dame, and is a themed Resort with the back drop of memorabilia the University. Become a Hilton Grand Vacations Team Member of this award winning group. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. We are looking for a Front Desk Agent to join the team at Varsity Clubs South Bend! Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Proficient English language skills. Knowledge of Microsoft Office 365 Ability to multi-task responsibilities and prioritize duties to meet organizational goals. 6 months of Customer Service Experience. Open and flexible availability, including weekends and holidays. Preferred, but not required Experience as a Front Desk/Guest Services Agent. Experience handling credit card transactions. Background in Resort Hospitality or related industries. What will I be doing? As a Front Desk Clerk, you will be: Greeting guests and owners on arrival. Checking in/out guests. Generating folios and collecting payments. Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel. Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information. Answering phones and directing calls. Performing other duties as assigned by your leader.
    $20k-25k yearly est. Auto-Apply 17d ago
  • Front Desk Agent

    Four Winds Casinos Career Site

    Front desk associate job in South Bend, IN

    Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible. Responds to guests' requests or inquiries courteously and promptly. Enters changing reservation information into computer system. Posts charges to guest accounts and processes payment of accounts. Ensures a maximum level of service and satisfaction is achieved and maintained. Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp. Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts. Checks for and reports fraudulent transactions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required. This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. A casino environment is typically smoky.
    $25k-30k yearly est. 60d+ ago
  • Front Desk Administrator

    Smile Doctors

    Front desk associate job in South Bend, IN

    We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care. What We Offer * Competitive pay with monthly bonus opportunity * Medical, dental, vision and life insurance * 401(k) Plan * Short and long-term disability coverage * 3 weeks paid time off in your first year + paid holidays * Discounts on braces and clear aligners for you and your family members What You'll Do * Check-in and collect general information from patients assisting then with completing all necessary forms and documentation * Schedule appointments and take payments for outstanding balances * General admin tasks, such as photocopying, printing, scanning, sorting/filing/sending forms * Assist in working reports * Maintain a professional and clean reception area * Assist in Local Store Marketing and community events What You'll Need * Minimum of High School diploma or equivalent required * One year of administrative experience * Bilingual a plus, but not required This is the perfect opportunity to grow with an expanding organization! Apply today!
    $28k-38k yearly est. 60d+ ago
  • Fitness Information Desk Staff

    Beacon Health System 4.7company rating

    Front desk associate job in Granger, IN

    Reports to the Director, under direct supervision of the Member Experience Coordinator. Is responsible for performing functions of greeting members & guests, reception desk duties, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs receptionist duties, minor maintenance, cleaning and securing the BHF by: * Greeting members & guests, receiving membership cards, monitoring clients' access and logging information into computer system, as appropriate. * Answering client questions and inquiries regarding BHF operations, including demonstrating or answering questions on the club policy and procedure. * Following emergency procedures as outlined in operations manual. * Scheduling and processing massage appointments and other special events, utilizing club computer system. * Applying and enforcing BHF rules and regulations, as directed. * Receiving complaints, comments, and/or suggestions from clients and promptly taking appropriate actions; utilizing BHF's Member Experience Vision. * Maintaining adequate supplies of items such as: cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, computer supplies, etc. * Performing regularly scheduled light cleaning maintenance duties, i.e., vacuuming, dusting, collecting towels, glass cleaning, wiping sinks and countertops, refilling amenities (e.g. soaps, shampoos, deodorants, etc.) and general cleanup. * Folding and maintaining towel supplies in locker rooms and preparing soiled towel carts for pick-up and delivery by hospital distribution and laundry service company. * Processing and completing sales and balancing the cash drawer on a shift basis. * Monitoring inventory of snack bar and pro-shop items on a shift basis. Lives out the BHF Member Experience Vision `World Class Hospitality in every interaction by: * Communicate effectively with all members & guests with patience and ability to provide assistance when needed following our guidelines. * Assisting with conducting facility tours and explaining the club's pricing and enrollment process. * Understand and explain the programs and services being offered throughout the facility; along with complete registrations for these programs and services. * Assisting in areas of babysitting, after hours or membership if/when needed. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Assisting with the production of BHF newsletters, mailings, member surveys, etc. * Completing other job related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Six months to one year experience as a receptionist, front desk attendant or in a customer service role is preferred. Knowledge & Skills * Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, members, guests, visitors, etc. in a professional, courteous, friendly and sincere manner. * Requires certification in CPR or arrangements to be certified within three months of employment. * Requires the phone skills according to Beacon's telephone usage standards. * Requires the ability to operate an electronic computer cash drawer and balance cash drawer on a shift basis. * Requires the ability to work flexible hours, including weekends and possible extended hours. * Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle. Working Conditions * Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $28k-37k yearly est. 4d ago
  • Front Desk

    Prosmile

    Front desk associate job in Kalamazoo, MI

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dd NiV7k3vM
    $24k-33k yearly est. 9d ago
  • Veterinary Receptionist - South Bend, IN

    Vetcor 3.9company rating

    Front desk associate job in South Bend, IN

    Who we are Western Veterinary Clinic is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: $10-$15 per hour (depending on experience) Schedule: TBD Western Veterinary Clinic is looking to add a friendly and dedicated Veterinary Receptionist to our team! We are a multi-doctor practice that sees many different species, Great and Small! We have a family atmosphere and share our love and desire to help the pets of Michiana. This position would include CSR (Customer Service Representative) duties including being the front line for our clients and patients and maintaining a smiling face! :) You would be taking phone calls, triaging medical needs of the pet via scheduling appointments, or getting information to the doctor. Checking in and out patients and collecting payments is another important role. Each member of our team has a vital role in the care of our patients as well as providing outstanding customer service to our clients. Veterinary experience is preferred; however, we will train the right candidate! Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary receptionist we're looking for? Apply today! Diversity, equity, and inclusion are core values at Western Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
    $10-15 hourly Auto-Apply 4d ago
  • Front Desk & Accounting Support Staff

    Avb 3.7company rating

    Front desk associate job in Portage, MI

    We are seeking a detail-oriented and reliable front desk & accounting support professional to provide essential office assistance and ensure smooth day-to-day operations. This role includes a variety of administrative and clerical tasks such as answering and directing incoming calls, greeting clients, managing office supplies, maintaining a professional office appearance, handling mail and correspondence, and supporting basic bookkeeping functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer phones and direct calls Greet visitors & clients and answer inquiries about company Maintain appearance of reception area, conference rooms, and general office area throughout the day Receive, sort and distribute mail/parcels and deliveries Perform basic bookkeeping, filing, copying, scanning, and administrative duties Set up meeting rooms and organize catering Troubleshoot technology Procure supplies and restock EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent Business or accounting background preferred Minimum of 1 year experience in an administrative or clerical role OTHER SKILLS AND ABILITIES: Excellent verbal and written communication skills Proficient with Microsoft Office Suite or related software Excellent customer service skills required Strong organizational skills and attention to detail General technology knowledge preferred PHYSICAL REQUIREMENTS The work environment described here represents what the employee encounters while performing the essential functions of this job. The employee regularly works in a well-lighted, temperature controlled, and smoke-free environment. The noise level is moderate and there is minimal risk of exposure to harmful substances. This job is performed with prolonged periods of sitting at a desk and working on a computer. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances around the office, and/or drive a vehicle to deliver and pick up materials. Must have the ability to lift/carry up to 20 pounds and occasionally stoop, kneel, and crouch.
    $24k-33k yearly est. Auto-Apply 9d ago
  • Front Desk Receptionist (Kalamazoo)

    Dental Dreams 3.8company rating

    Front desk associate job in Kalamazoo, MI

    Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 36d ago
  • Entry Level Clerical

    Forest River Bus

    Front desk associate job in Goshen, IN

    Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. Responsibilities Data entry Maintain files Organize files Other duties as assigned Qualifications Basic computer skills Basic Microsoft Office skills Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
    $23k-29k yearly est. 9d ago
  • Bowling Front Desk - Airway Fun Center

    Airway Fun Center

    Front desk associate job in Portage, MI

    We are seeking a motivated and customer-focused Worker to join our team. This role involves maintaining the bowling lanes, managing league activities, and promoting and selling our diverse range of indoor and outdoor activities using multiple POS systems. If you're passionate about providing excellent customer service and enjoy a fast-paced environment, we want to hear from you! Greet and assist guests with a friendly, positive attitude. Manage lane assignments, parties, reservations, and monitor lane availability. Provide information on bowling leagues, events, and other activities. Maintain cleanliness and organization in the bowling area. Assist with organizing and coordinating bowling leagues and tournaments. Handle league registrations, payments, and scheduling. Promote and sell a variety of packages, including bowling, arcade, and other indoor and outdoor activities. Assist guests in selecting the best packages for their needs and ensure a seamless experience. Operate the point-of-sale (POS) system, handle cash transactions, and manage receipts. Monitor guest behavior to ensure safety and adherence to center rules. Address any safety concerns or incidents promptly and report them to management. Employee Benefits: FREE Bowling FREE Attractions 1/2 off Go Karts 25% food discount 401K Options
    $25k-31k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    JSK Hospitality

    Front desk associate job in Mishawaka, IN

    Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***This position is at both Courtyard Marriott and Springhill Suites by Marriott in Mishawaka.*** The Front Desk Agent is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to 25 pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
    $25k-30k yearly est. 60d+ ago
  • Front Desk Administrator

    Smile Doctors

    Front desk associate job in Goshen, IN

    We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care. What We Offer * Competitive pay with monthly bonus opportunity * Medical, dental, vision and life insurance * 401(k) Plan * Short and long-term disability coverage * 3 weeks paid time off in your first year + paid holidays * Discounts on braces and clear aligners for you and your family members What You'll Do * Check-in and collect general information from patients assisting then with completing all necessary forms and documentation * Schedule appointments and take payments for outstanding balances * General admin tasks, such as photocopying, printing, scanning, sorting/filing/sending forms * Assist in working reports * Maintain a professional and clean reception area * Assist in Local Store Marketing and community events What You'll Need * Minimum of High School diploma or equivalent required * One year of administrative experience * Bilingual a plus, but not required This is the perfect opportunity to grow with an expanding organization! Apply today!
    $28k-38k yearly est. 60d+ ago
  • Med Receptionist/Float (BMG)

    Beacon Health System 4.7company rating

    Front desk associate job in South Bend, IN

    Sign On Bonus $1,000 Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. Is responsible for performing a variety of duties in a float capacity including traveling to multiple physician practices as needed/scheduled. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs various reception and clerical duties in accordance with established policies and procedures by: * Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments. * Answering the telephone and taking and relaying messages to clinical staff accurately. * Scheduling patients with physician providers and maintaining appointments with physician(s) rotation. * Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system. * Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed. * Maintaining patient records, entering charges and posting services performed by the provider. * Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval. * Scheduling medical testing, procedures, ancillary services and surgeries for patients. * Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate. * Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person. * Paging physician when necessary and sending information regarding call status and imaging assignments daily. * When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients. * Performing clerical duties including faxing, copying, typing notes and memos. * Ordering office supplies and maintaining adequate inventory of supplies. * Opening and sorting mail daily. Performs basic patient care duties by: * Assisting the physician if necessary. * Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Participating in committees as requested. * Enhancing professional growth and development through in-service meetings and educational programs as approved. * Completing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired. Knowledge & Skills * Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image. * Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts. * Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner. * Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians. * Requires analytical skills necessary to solve patient problems and interpret data. Working Conditions * Works in a medical office environment. * Flexible work hours. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $25k-31k yearly est. 36d ago
  • Front Desk Receptionist (Kalamazoo)

    Dental Dreams 3.8company rating

    Front desk associate job in Portage, MI

    Job Description Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 7d ago
  • Hotel Front Desk Agent - full & part time

    JSK Hospitality

    Front desk associate job in South Bend, IN

    Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***This position is at the Courtyard Marriott DTSB, Springhill Suites by Marriott on 933, and Holiday Inn on 933.*** The Front Desk Agent (FDA) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to 25 pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
    $25k-30k yearly est. 60d+ ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Elkhart, IN?

The average front desk associate in Elkhart, IN earns between $19,000 and $33,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Elkhart, IN

$25,000
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