Front desk associate jobs in Springfield, MA - 264 jobs
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Front Desk Associate
Front Desk Agent
Front Desk Receptionist
Office Assistant
Front Desk Attendant
Front Desk Representative
Office Assistant
Vaco By Highspring
Front desk associate job in Hartford, CT
Job Title: Office Assistant - Manufacturing Our client is a leading manufacturing company known for quality, efficiency, and teamwork. They are seeking a dependable Office Assistant to support day-to-day operations, maintain organized office systems, and help ensure smooth communication across departments.
Job Summary:
The Office Assistant is responsible for providing administrative support to the office and team members. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while handling confidential information.
Key Responsibilities:
Perform general office duties including filing, scanning, and maintaining organized records.
Answer phones, respond to emails, and assist with internal communications.
Schedule meetings and support calendar management.
Prepare documents, reports, and spreadsheets as needed.
Monitor and maintain office supplies.
Assist team members with administrative projects and tasks.
Ensure accurate record-keeping and support data entry as required.
Required Qualifications:
High school diploma or equivalent (associate degree preferred).
Strong organizational and multitasking skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Ability to manage confidential information with discretion.
Preferred Skills:
Previous office support or administrative experience.
Familiarity with data entry or record management systems.
Ability to work both independently and collaboratively.
Work Environment:
Office-based within a manufacturing setting.
Desk-based work with regular computer and phone use.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$30k-42k yearly est. 3d ago
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Front Desk Associate - Vacation Village/Berkshires
Vacatia 3.9
Front desk associate job in Pittsfield, MA
Job DescriptionNow Hiring: FrontDeskAssociate | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
Vacation Village in the Berkshires is currently seeking a FrontDeskAssociate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth frontdesk operations.
What You'll Do:
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain frontdesk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
What We're Looking For:
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!
$31k-38k yearly est. 2d ago
Front Desk Associate
Apderm
Front desk associate job in Worcester, MA
Are you someone who loves connecting with people, thrives in a beautiful environment, and has a passion for aesthetics? We are looking for a part time frontdeskassociate to join the team at Fechner Plastic Surgery in Worcester. Dr. Frank Fechner is a leading specialist in facial plastic surgery and has garnered a stellar reputation in his field.
This is a part time position - Tuesday 8:30-6:00, Thursday 8:30-7:00, and Friday 8:30-4:30.
Responsibilities
Duties/Responsibilities:
We are looking for an experienced, high-energy, patient focused individual that provides a truly unique and exceptional patient experience. As the first person our patients interact with either on the phone or in person, your energy and presence will be warm and welcoming. This person must have experience in high-end customer/patient service, possess strong communication skills, thrive when handling multiple tasks, and be willing to learn. Our office operates in a service oriented atmosphere where the entire team is dedicated to working together in the common goal of patient satisfaction. To excel in this role you will be attentive, patient, have emotional intelligence, attention to detail, and look at every interaction with the team and patients as an opportunity to make someone's day a little bit better.
Responsibilities:
Receive incoming phone calls and triage calls to the appropriate team members.
Scheduling existing patient appointments.
Become an expert in our practice software for incoming communications and scheduling appointments.
Greet patients for their in-person appointments, check-in/check-out.
Complete super-bills for non-surgical services rendered, explain fees and take payments for service as well as assist in end-of-day payment reconciliations.
Schedule follow-up appointments and provide reminders through email, text, or call.
Ensure our waiting room is tidy, welcoming and comfortable for our patients.
Provide and explain any special instructions to patients upon leaving their appointments.
Assist in general office duties and other duties as required.
Qualifications
Qualifications:
Required:
High school diploma or GED at minimum; college degree encouraged
Excellent communication skills
Exceptional customer service skills
Some office and/or retail experience Preferred Experience:
Clinical knowledge of aesthetic and/or medical terminology
Basic computer systems such as Microsoft and Google suites, as well as software programs for scheduling and organizing documents
Preferred:
Clinical knowledge of aesthetic and/or medical terminology
Basic computer systems such as Microsoft and Google suites, as well
as software programs for scheduling and organizing documents
The salary for this role will range from USD $25.00 to $33.93 per hour based on full-time employment. Salary offers are based on a wide range of factors including but not limited to location, relevant skills, training, education, etc. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. APDerm supports your life's needs through an extensive offering comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well-being.
APDerm is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or APDerm policy.
Please email ************************* if you need a disability accommodation for any part of the employment process.
$25-33.9 hourly Auto-Apply 8d ago
Front Desk Agent
Monarch Place 4.4
Front desk associate job in Springfield, MA
Job DescriptionDescription:
Guest Service Agent - Sheraton Hotel
Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team.
Key Responsibilities:
- Perform check-in and check-out procedures in accordance with Marriott standards
- Post charges to guest folios accurately and efficiently
- Maintain inventory of gift shop items and assist guests with purchases
- Enroll guests into the hotel's guest loyalty program to enhance their experience
- Receive and handle incoming and external calls professionally
- Transfer calls to appropriate departments or personnel
- Attend pre-shift meetings to stay informed about hotel updates and special events
- Create key packets for group check-ins to ensure smooth arrivals
- Explain hotel services, amenities, and features to guests
- Perform all other duties as assigned to support hotel operations and guest satisfaction
Skills and Qualifications:
- Knowledge of hotel policies, procedures, and services, with a general understanding of other departments
- Exceptional computer skills, including familiarity with hotel management software
- Excellent communication skills in English, both verbal and written
- Ability to handle multiple tasks efficiently and remain calm under pressure
- Strong interpersonal skills and a professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application.
Requirements:
$33k-40k yearly est. 29d ago
Front Desk Associate
The Lash Lounge Shrewsbury-Lakeway Commons
Front desk associate job in Shrewsbury, MA
Job DescriptionBenefits:
401(k)
401(k) matching
Employee discounts
Flexible schedule
WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced FrontDeskAssociate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
REQUIRED SKILLS:
1+ years customer service or retail sales experience
Strong attention to detail
Ability to multitask in a fast-paced environment
Ability to work some weekends and some evenings
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Growth opportunities
Free lash extensions and all other salon services
Discounts on retail products
$30k-39k yearly est. 10d ago
Front Desk Associate
Lakeway Commons
Front desk associate job in Shrewsbury, MA
Benefits:
401(k)
401(k) matching
Employee discounts
Flexible schedule
WHO WE ARE:The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. WHO WE ARE LOOKING FOR:We are looking for a highly motivated and experienced FrontDeskAssociate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
REQUIRED SKILLS:
1+ years customer service or retail sales experience
Strong attention to detail
Ability to multitask in a fast-paced environment
Ability to work some weekends and some evenings
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Growth opportunities
Free lash extensions and all other salon services
Discounts on retail products
Compensation: $17.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based
and
hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
$17 hourly Auto-Apply 6d ago
Front Desk
Big Sky Fitness
Front desk associate job in Newington, CT
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Profit sharing
Training & development
Job description
Be a part of something great! Big Skys FrontDesk Team helps thousands of members change their lives every single day. If youre looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today!
Compensation and Benefits:
Paid Training
Opportunity for advancement
Flexible schedule
Increased social opportunities
Valuable work experience
An opportunity to make a difference in the lives of others
Compensation: $18-$20 per hour
Duties and Responsibilities:
Promote quality customer service
Process memberships using effective sales/customer service techniques
Act as the first point of contact for potential and current members and is also responsible for presenting a positive image for the company
Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner
Make protein shakes for members
Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling
Maintain cleanliness of facility
Update informational displays with promotions and literature
Attend mandatory meetings/training outside of regular working hours
Qualifications:
Excellent communication and organizational skills
Ability to work in a fast-paced environment and multi-task effectively
Enthusiastic Personality
Prior experience in customer service or sales is a plus, but not required
$18-20 hourly 24d ago
Front Desk Agent
Arbor Lodging 3.5
Front desk associate job in Farmington, CT
Part-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $18.00
$32k-38k yearly est. 11d ago
Front Desk Attendant - Northampton, MA
Spare Time Entertainment 4.0
Front desk associate job in Northampton, MA
Job Responsibilities
Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.)
Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary.
Answer guest inquiries over the phone and in person; providing accurate information.
Inform guests of upcoming promotions, specials, and events.
Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
Balance receipts, count cash, and complete daily shift paperwork.
Manage lane inventory and assists with lane turnover tasks.
Maintain a sanitary, organized, and presentable area.
Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
Perform opening and closing duties as required.
Monitor guests for rule violations.
Report all company violations to management.
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Qualifications
High school diploma or equivalent preferred.
6+ months previous entertainment center, hospitality, or retail experience.
Work Environment
The noise level can be loud and may contain lighting effects such as lasers and strobes.
This job requires working with large crowds and children.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Able to stand and walk for extended periods of time and able to lift 50 pounds.
This position regularly requires long hours and frequent weekend work.
$28k-37k yearly est. 60d+ ago
Front Desk Receptionist - Medical
Community Health Connections 4.2
Front desk associate job in Gardner, MA
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more! Make an impact in your community through a career in health care! Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status.
Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts.
Under the general supervision of the Medical Office Supervisor, the FrontDesk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the FrontDesk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities include:
* Receives and directs incoming patients
* Reviews and updates patient information related to demographics and insurance
* Follows established health center protocol for the check-in, encounter form production, and check-out
* Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation
* Schedules walk-in appointments, in collaboration with the Nurse of the Day
* Schedules patient appointments according to established protocol
* Provides coverage to Medical Records as needed
* Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients
Minimum Qualifications:
* High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
* Bilingual in Spanish, is a plus
* 1-year similar work experience or in a medical office environment preferred
* Computer skills for accurate data entry
* Knowledge of basic medical terminology preferred
* Demonstrated interpersonal relationship skills
* Demonstrated proficiency in reading, writing and speaking in English
* Demonstrated ability to work in a fast paced, high telephone call volume office environment
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
$39k-45k yearly est. 17d ago
Front Desk Agent- Weekly Pay!
NFC Amenity Management 3.8
Front desk associate job in Worcester, MA
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
This is a part-time position with a pay rate of $17.25 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDeskAssociate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDeskAssociates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! A minimum of 1 year of customer service experience is required. Experience in the hotel or hospitality industry is preferred.
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A comprehensive list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the pay for this position is $17.25 per hour. Historically, it pays $17-$19 per hour.
$17-19 hourly 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk associate job in Windsor Locks, CT
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$29k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Agent - Homewood Suites by Hilton Southington
Briad Hotels | The Briad Group
Front desk associate job in Southington, CT
Job DescriptionHotel FrontDesk Agent Homewood Suites by Hilton
Southington, CT
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a FrontDesk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a FrontDesk / Reception Agent, you will:
Work in fast-paced environment with lots of guest interaction
Demonstrate a true desire to satisfy the needs of others
Benefits:
Advancement Opportunities - We promote from within!
Medical (for Full Time Associates)
401(k)
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Fun, Energetic Work Environment
Keys to Success
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Must have a high school diploma or equivalent
An Accounting background is preferred but not required
Attention to detail and the ability to compile facts and figures
Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
Ability to communicate effectively and courteously over the telephone and in person
Requires strong command of the English language to include speaking, reading and writing
In addition to general office equipment, you will regularly operate Briad systems and software
About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
$30k-37k yearly est. 29d ago
Front Desk Receptionist
Refocus Management Services 3.4
Front desk associate job in Meriden, CT
****Travel between our Meriden/Bloomfield office is required
We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible.
Job Responsibilities:
· Interview patients and document ocular and medical histories
· Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry.
· Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam.
· Assist in minor surgery procedures, laser surgery and crosslinking.
· Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff.
· Administer eye drops as required by the physician. (Certification Required)
· EMR scribing and electronic medication refills.
· Perform clinical and administrative duties as directed
· Provide support to triage department as needed.
· Provide support to surgical coordination department as needed.
Schedule:
M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.)
Minimum Qualifications:
High School Diploma or equivalent required.
Preferred Qualifications:
Certified Ophthalmic Assistant/Technician/Scribe Certification
Special Skills:
Ability to work well with others
Reliable, punctual and dependable.
Excellent communication skills
Data entry and typing skills
Ability to work in a fast paced environment
Exceptional customer service skills
Proven experience as an Ophthalmic Technician
Knowledge of medical office procedures.
We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
$35k-43k yearly est. 60d+ ago
Front Desk Agent (Part Time)
Peregrine Hospitality
Front desk associate job in Lenox, MA
As a FrontDesk Agent, you are customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property's front office in this dynamic work environment. The FrontDesk Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks.
Job Responsibilities
Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience.
Uphold friendly, courteous telephone service and interactions with guests and fellow employees.
Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests.
Preserve the security and privacy of guest rooms and administrative keys.
Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs.
Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients.
Receive and send guest and hotel mail, packages, and facile transmissions.
Maximize revenues through sales strategy and outstanding customer service.
Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding.
Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations.
Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Work Hours
Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Experience and Education:
At least 1 year of hospitality related experience
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources.
This company is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
$32k-39k yearly est. 60d+ ago
Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Front desk associate job in Worcester, MA
Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. 4d ago
Front Bar Receptionist
Face FoundriÉ
Front desk associate job in Westfield, MA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$31k-40k yearly est. 60d+ ago
front desk receptionist
Biotron Limited
Front desk associate job in Westfield, MA
This frontdesk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other business communications. It is a fun, rewarding, and high-energy work environment. There is opportunity for salary increases and bonuses with your growth. We can train, but best fit is: honest and up front, professional communication skills, accurate with money and numbers, organized, enthusiastic about improving job performance and about reaching business goals and looking for long term employment.
$31k-40k yearly est. 60d+ ago
Front Desk Agent
Anadi Hotels
Front desk associate job in Fiskdale, MA
Job Description
We are looking for a Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to guest complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Experience with hotel reservations software.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
'
Communication method(s) used:
Email
Phone
In person
$32k-39k yearly est. 3d ago
Front Desk Agent
La Quinta Inn & Suites
Front desk associate job in Fiskdale, MA
Job Description
We are looking for a Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to guest complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Experience with hotel reservations software.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
'
Communication method(s) used:
Email
Phone
In person
How much does a front desk associate earn in Springfield, MA?
The average front desk associate in Springfield, MA earns between $26,000 and $44,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Springfield, MA