Front desk associate jobs in Summerlin South, NV

Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guests needs and resolves guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assists as needed to ensure maximum inventory is available. Core Responsibilities: Responsible for practicing, supporting, and promoting San Manuel and AAA service standards. Utilizes empowerment when handling guest opportunities and makes critical guest related decisions. Generates and analyzes daily/weekly detailed reports. Maintains room inventory. Actively supports all group functions including maintaining resumes, agenda and serves as a liaison between the meeting planner and the hotel. Designated to instruct new Team Members regarding company standards and procedures. Welcome all guests upon arrival. Perform all check-in functions according to hotel policies and procedures, including but not limited to early check-ins, late check-ins, and walk-ins, and ensure proper payment. Perform all checkout functions according to hotel policies and procedures, including but not limited to accepting payment by check, charge, cash, and direct bill payments. Accept, sort, and distribute all messages, small packages and mail for guests at Palms Place. Produce, generate and distribute all required reports including but not limited to room reports, bucket checks and VIP reports. Produce keys for guests in accordance with security procedures. Post charges to guests' accounts and perform other cashier functions, including but not limited to exchanging currency. Respond to guests' special requests including but not limited to providing extra towels, cots, and newspapers, or direct the request to the appropriate department. Inspect all equipment and report any problems to appropriate personnel. Follow up to ensure that the problem is corrected. Interact with guests, co-workers and management in a courteous and professional manner. Maintain a clean and safe work environment. Use analytical skills to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret and follow instructions provided in written, oral, and diagrammatic or schedule form. Perform other job duties as requested. Qualifications: High school or equivalent education preferred. Two to three years of customer service or reception experience preferred. At least two years of front desk experience in a similar first-class hotel preferred. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Be able to answer phones quickly, courteously and in a professional manner. Ensure that guests' business is kept confidential. Be able to operate computerized front office system. Comprehend and follow instructions, make decisions without supervision, and prioritize tasks in order to meet appropriate deadlines. Physical Demands: Work is performed in a lounge and office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 25 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. May be required to work evening, weekends and holiday shifts. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. Release imported international freight upon review of CBP clearances and authorizations. Collect air freight charges. Handle phone calls from customers in a professional and courteous manner. Report all documentation discrepancies to Office Lead and assist with resolving issues as directed. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises in a warehouse environment. Knowledge, Skills & Abilities Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff. Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs. Basic math skills: Office Agents must be able to calculate payment transactions. Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively. Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of Cargo Agent experience. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced. Benefits AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 16.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Las Vegas Parking, Inc. is a local parking management company proudly serving the parking and hospitality industries. With over 24 years of experience in the Las Vegas market, we offer a wide range of parking solutions. Current Position(s) Available: P/T and F/T Shifts - Front Desk (16-40 hours per week) Position Overview. We are hiring upbeat hospitality team members to represent our luxury residential tower and create exceptional resident and visitor experiences. The Front Desk/ Concierge position will assist residents and visitors with inquiries, problems, and complaints. The Front Desk/ Concierge position will be responsible for, but not limited to, reserving cabanas, conference rooms, tennis courts, deliveries, move-in/ move-outs, pool/ spa, gazebo, BBQ areas, and social rooms. You will become familiar with the residential tower and nearby amenities. The Front Desk/ Concierge position is the first and last impression our residents have each day as they come and go throughout their day. To ensure success, our candidates will be professional and pleasant in challenging situations and take responsibility for the satisfaction of residents and visitors from arrival to departure. Preferred candidates will have positive attitudes, be proactive, and be skilled at multitasking in a fast-paced environment. **Required in our candidates will be two years of previous front desk experience** Position Responsibilities: Greeting and welcoming residents and visitors in a sincere, professional manner. Anticipating and addressing resident needs and resolving their problems and complaints. Assisting residents and visitors with disabilities. Operating Buildinglink (front desk software) and assisting with inquiries. Communicating and assisting the onsite supervisor and manager. Collaborating with other internal departments to ensure resident and visitor satisfaction. Complying with company procedures and safety policies. Position Requirements: 2+ years of hotel/high-rise front desk or concierge experience is required. Well-groomed, professional uniform appearance at all times. Outstanding written and verbal communication skills. Team player. Physically agile and able to stand for extended periods. Available to work shifts over weekends and on public holidays. Ability to pass drug & background screening. Position Compensation: $15.00-$19.00 per hour salary. Dental/ Vision/ Health benefits are offered to employees working 30+ hours per week. Direct Deposit/ Cash Debit Card available. Las Vegas Parking, Inc. is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds. Job Type: Full-time Pay: Up to $17.00 per hour Expected hours: 32 - 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8-hour shift Day shift Evening shift Every weekend Night shift Weekends as needed Experience: Front Desk/ Concierge: 2 years (Required) Hospitality: 1 year (Preferred) Work Location: In person

Responsibilities Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system. Website: *********************************** Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services. Position Summary: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. Benefit Highlights A Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): Requirements: High School Diploma or equivalent required Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred. Familiarity with medical terminology required Experience with patient check-in and check-out process (according to clinic protocol) General medical office procedures Understand end of day cash balancing and charge reconciliation process (according to clinic protocol) Proficiency in basic computer programs and operating systems, such as Microsoft Office Excellent communication, organizational and interpersonal skills EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team

It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. Provide information about and encourage Downtown Grand Player Club sign ups. Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. Register and settle guest accounts efficiently while adhering to all service standards. Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. Other duties as assigned. MINIMUM REQUIREMENTS: High School Diploma or equivalent. One (1) year previous front desk experience preferred. One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. Must be able to get along well with co-workers and work well as a team. Must adhere to image guidelines. Previous experience at a large resort. Must be able to comprehend all information and documentation. Must be able to obtain a Nevada Gaming License. Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Prolonged periods of standing. Must be able to lift up to 50 pounds at times. Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. Follow all safety procedures as established by the company. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.

We Inspire People to Be More Alive About Paws Up Montana: Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary. We are seeking a talented Front Desk Agent to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ensuring seamless, anticipatory, and highly personalized experiences throughout the guest journey. Acting as the resort's voice, this position manages front desk call operations, orchestrates guest requests across multiple departments, facilitates interdepartmental communication, and ensures every interaction reflects the elevated standards of Five-Star service. Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest and team interactions. This position functions remotely (in the Las Vegas office of Paws Up Montana), serving as an extension of the on-property Front Desk. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Primary Functions and Responsibilities Paws Up Standards and Values Uphold Resort Standards & Values: Consistently embody the core values and service philosophy of The Resort at Paws Up, ensuring every interaction reflects the authenticity, warmth, and refined professionalism of Montana hospitality. Deliver gracious, unhurried service with polished diction, empathy, and professional distance; personalize with name usage and documented preferences. Guest Communications & Billing Uphold telephone etiquette, ensuring tone and language consistently reflect the resort's positioning. Maintain meticulous attention to detail by reviewing and ensuring the accuracy of all guest folios prior to departure, resolving discrepancies promptly and discreetly. Audit all guest folios prior to departure. Present a polished, professional demeanor across all channels of communication-whether on the phone, in person, through the communications system, or via email-ensuring written correspondence reflects proper grammar, clarity, and tone. Engage with guests at a high level, both on the phone and virtually, demonstrating awareness of their needs and preferences; proactively fulfill special requests as directed by leadership or requested directly by the guest. Take and log messages accurately and ensure they are delivered to the appropriate department, person, or guest. Transfer calls to appropriate departments. Know and be able to communicate all hotel operations; dining outlets, activities, and transportation specifically. Receive and place In Home Dining orders; ensure working knowledge of all menu items and applicable allergies. Understand and maintain the daily arrivals and departures board, ensuring accurate information at all times. Audit guest waivers and communicate missing waivers. Attend daily stand up meetings. Audit and confirm activity postings. Check guests in and out using the Property Management System. Know and understand all group resumes and communications to group guests. Answer internal and external calls promptly (within three rings), using an elegant, brand-consistent greeting; route calls accurately with minimal hold time. Provide clear, accurate information on resort services, facilities, hours, and local recommendations; record and relay complete, legible messages; ensure timely follow-up. Request Orchestration & Follow-Through Log and dispatch guest requests across all departments including Front Office, Housekeeping, Concierge, Security, and Engineering; own the request through completion and conduct a callback to confirm guest satisfaction. Maintain awareness of on-property programming and local events to provide anticipatory guidance and enhance guest experience. Systems & Technical Operate the PBX/console and Maestro PMS to update guest profiles, preferences, Do Not Disturb status, and notes; generate call and request reports as needed to support seamless service coordination. Safety & Emergency Readiness Follow established emergency call workflows for medical, security, or fire-related incidents; monitor alarms as applicable and communicate calmly, clearly, and accurately with responders and leadership. Protect guest privacy by verifying identity before divulging information and ensuring compliance with data security standards. Supportive Functions and Responsibilities Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Educational, Experience, Licensure Required High school diploma, GED or vocational training or job-related course work, preferred College degree Minimum 2 years of experience in the hospitality industry, preferably Front Office. Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment information heavy while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: * Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. * Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. * Provide information about and encourage Downtown Grand Player Club sign ups. * Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. * Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. * Register and settle guest accounts efficiently while adhering to all service standards. * Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. * Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. * Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. * Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. * Other duties as assigned. MINIMUM REQUIREMENTS: * High School Diploma or equivalent. * One (1) year previous front desk experience preferred. * One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. * Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. * Must be able to get along well with co-workers and work well as a team. * Must adhere to image guidelines. * Previous experience at a large resort. * Must be able to comprehend all information and documentation. * Must be able to obtain a Nevada Gaming License. * Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Prolonged periods of standing. * Must be able to lift up to 50 pounds at times. * Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. * Follow all safety procedures as established by the company. * Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. * Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.

Join our dynamic team at Dimopoulos Injury Law in Las Vegas as a Full-Time Front Desk Agent! This vibrant, customer-focused environment offers an exciting opportunity to be the first point of contact for our clients. Work directly onsite in a high-energy atmosphere where excellence is prioritized, and your contributions truly matter. Engage with a diverse clientele and enhance their experience while working closely with a dedicated team that values performance and support. If you're passionate about delivering exceptional service and thrive in a fast-paced setting, this is the ideal position for you. You will be given great benefits such as Medical, Dental, Vision, 401(k), Competitive Salary, and Paid Time Off. Don't miss the chance to be part of a company that champions customer-centricity and excellence every day! Dimopoulos Injury Law: Our Story Dimopoulos Law Firm has been awarded the Las Vegas Review Journal's Top Workplaces recognition for the third year in a row (2022, 2023, and 2024). Dimopoulos Law was also awarded Best of Las Vegas Best Injury Lawyer, and Best Trial Lawyer, Best Law Firm, Best Law Customer Service recognitions in 2023 and 2024 (gold in all categories). We are highly selective, but candidates who make the team are generously compensated and welcomed to an amazing culture with a genuine camaraderie in a high-performing environment. Your day to day as a Front Desk Agent As a Full-Time Front Desk Agent at Dimopoulos Injury Law in Las Vegas, you'll play a crucial role in creating a five-star luxury experience for all our clients. Your commitment to customer-centricity will shine as you warmly greet visitors and expertly manage their needs, ensuring that every interaction reflects our high standards of excellence. You'll curate a welcoming atmosphere where clients feel valued and supported throughout their legal journey. By anticipating their needs and providing personalized service, you'll contribute to a memorable experience that enhances our reputation as a premier legal service provider in the industry. Join us in delivering an unparalleled level of hospitality that sets us apart! Are you a good fit for this Front Desk Agent job? To excel as a Full-Time Front Desk Agent at Dimopoulos Injury Law in Las Vegas, candidates must possess a strong customer service orientation and the ability to thrive in a fast-paced environment. Exceptional multitasking skills are essential, as you will be managing multiple client needs and inquiries simultaneously while maintaining a luxurious service standard. Proficiency in various software and tools will enhance your efficiency and effectiveness in this role. Being a team player is critical, as collaboration with colleagues ensures a seamless experience for clients. A genuine passion for delivering high-quality service will enable you to create memorable interactions and contribute to our reputation for excellence. If you have these skills and a commitment to exceptional service, we want to hear from you! Knowledge and skills required for the position are: Customer service oriented Fast pace Multitask Luxury experience service Team player Bilingual - English/Spanish preferred Get started with our team! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! Employment is conditional upon a successful background check and license verification for attorneys and paralegals.

Are you ready to turn FUN into a career? Join the team at Spy Ninjas HQ, Las Vegas' newest action-packed theme park based on the hit YouTube series with over 44 MILLION subscribers! We're hiring energetic, people-loving team members to help guests experience an unforgettable adventure across our escape rooms, trampoline park, VR zones, climbing walls, ax throwing lanes, arcade, and more! Positions Available: Attraction Agent (Full-Time & Part-Time) Front Desk/Party Host (Full-Time & Part-Time) What You'll Do: As an Attraction Agent or Front Desk/Party Host at Spy Ninjas HQ, you'll be an essential part of creating unforgettable moments for our guests-from their first hello to their final high-five. Whether you're operating thrilling attractions or hosting a birthday party for a junior spy-in-training, every shift is full of energy, teamwork, and guest interaction. Here's what your mission might include: Attraction Agent Responsibilities: Operate and monitor various attractions including virtual reality experiences, obstacle courses, climbing walls, escape rooms, ax throwing, trampoline dodgeball, and arcade zones Deliver clear and engaging safety instructions while maintaining a fun and welcoming atmosphere Conduct pre-shift inspections of equipment and attractions to ensure safety and cleanliness Encourage guest participation and help guide players through their challenges and missions Troubleshoot minor issues, escalate concerns as needed, and always keep guest safety first Be an energetic brand ambassador who motivates, interacts, and entertains all guests Front Desk/Party Host Responsibilities: Greet guests with warmth and enthusiasm as the first point of contact Check in guests efficiently, answer questions, and explain available attractions and packages Book and manage reservations for birthday parties and group events Set up and host parties with energy, ensuring kids and families have a VIP experience Coordinate party flow, food delivery, gift storage, games, and photo opportunities Handle retail and concession purchases, assist with prize redemption, and manage guest concerns with professionalism For Both Roles: Be ready to jump in wherever needed to keep the park running smoothly Help with cleaning, restocking, and maintaining a tidy and organized environment Collaborate with other agents and leadership to deliver next-level guest experiences Participate in ongoing training, team meetings, and cross-functional support Maintain a positive, solution-focused attitude even in high-energy environments ? Why You'll Love It Here: Work in a fun, family-friendly environment - no two days are the same! “Work Now, Get Paid Tomorrow” OnDemand pay Free park passes for you and your immediate family Free arcade play and 50% off food when you're off the clock Flexible scheduling to fit your life Opportunities for advancement - we promote from within! Health, dental, vision & 401(k) available for full-time team members PTO accrual for both full-time and part-time employees Location: Spy Ninjas HQ 7980 W Sahara Ave, Las Vegas, NV ******************* Ready to Join the Mission? Apply now and become a real-life Spy Ninja-where every shift is an adventure! Requirements What We're Looking For: Outgoing, positive, and team-oriented personality Love for fun, games, and working with families and kids Comfortable working nights, weekends, and holidays Age 18+ and able to pass a background check Willing to obtain a Sheriff's Card and complete safety training Bonus if you've worked in customer service, attractions, or events!

Job Title: Hotel Front Desk Agent Division: Hotel Front Desk Reports To: Hotel Front Desk Manager/Manager on duty FLSA Status: Non-Exempt Summary: Responsible for checking hoel guest in and checking out guest, collecting payment from 3rd party companies and guest, answering questions about the hotel via phone, email or face to face, and handles cash properly. Duties and Responsibilities include the following. Other duties may be assigned. Answers questions about the hotel via phone call, email or face to face.* Collects, balances and closes out all 3rd party reservations, example, Expedia, agoda, booking, and groupon.* Properly takes notes on issues that have occurred during your shift, example, feedback or complaints from guest.* Demonstrates basic to intermediate computer skills.* Demonstrates Basic to intermediate customer service skills with the ability to work well with others or by themselves and the ability to work with all forms of guest from different back grounds.* Multitasks job duties during your shift.* Works well under pressure and a fast-paced environment.* Communicates well with guests on the reservations they booked, the payments collected at the front desk and the hotel rules and policies.* Checks luggage and calls taxi cabs for guest.

Job DescriptionBenefits: Company parties Employee discounts Flexible schedule Health insurance Benefits/Perks Flexible Scheduling one week paid vacation after one year anniversary medical benefits Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job responsibilities include: Check guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's check. Balances/verifies all monetary transactions in the appropriate accounts. Ensure that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Offer guest assistance whenever possible. Responsible for resolving escalated customer relations issues. Answer inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Ensure that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Property compiles, completes, and distributes reports to all management and relevant staff Reports any maintenance, security, or safety issues to the appropriate staff Skills, Educational Background and Experience: High School Diploma or GED Required Previous front desk experience highly preferred Prior experience using Windows based software including Microsoft Word, Excel, and Outlook high preferred Excellent organizational and prioritization skills Ability to work well and collaborate with others Excellent communication skills May be required to stand for an extended period of time Able to work a flexible schedule ***Update your resume before you apply!**

Job DescriptionSalary: $15-$20 Hourly Front Desk Receptionist at Tails Pet Resort Tails Pet Resort is Las Vegass highestrated, cagefree dog boarding and daycare resort. We elevate the standard of pet care with integrity, accountability, honesty, respect, and innovation. Founded in 2017, were a privately owned team that treats pets like family and delivers a luxury guest experience without hidden fees. Position Overview Were hiring an experienced Front Desk Receptionist to be the friendly first point of contact for our guests and pet parents. Youll handle phone and inperson client service, reservations, payments, checkins and checkouts, and light retailwhile keeping our lobby running smoothly and professionally. Prior front desk or receptionist experience is required. Veterinary receptionist experience or any prior shift lead/management experience is a strong plus! How To Apply Please submit your resume highlighting your prior receptionist experience. If you have veterinary receptionist or any shift lead/management experience, be sure to note it prominently! What Youll Do At Tails Greet every client and pup by name, provide tours, and set a warm, professional tone in the lobby Answer phones using our scripts, triage calls, take complete messages, and return missed calls promptly Create, update, and manage reservations in our booking system with 100% accuracy Process invoices and payments, handle approved exceptions, and balance the cash bag daily Execute efficient checkins and checkouts: verify contacts, vaccination status followups, belongings, feeding and medication notes, and pickup times Support the grooming, daycare, lodging, and training teams with timely client communication and handoffs Upsell appropriate services and retail that benefit each pets stay Maintain a clean, organized, and wellstocked lobby and retail area; receive and restock items as needed Deescalate and resolve client concerns with empathy and professionalism, documenting outcomes as needed Coordinate early dropoffs and late pickups with operations and hospitality teams Type of Employee We Are Seeking Required: 1+ years in a receptionist/front desk role with heavy phone and inperson customer service Preferred: Veterinary receptionist or petcare related front desk experience, or prior shift lead/management experience in any other field Timely, organized, presentable, outgoing individuals that can handle situations under pressure Proven accuracy with reservations, payments, and basic cash handling/drawer balancing skills Calm, clear, and friendly communication in fastmoving situations Techsavvy and quick to learn new systems High attention to detail and followthrough from first greeting to final checkout Comfortable working around dogs of all sizes and temperaments Work Environment Fastpaced, guestfacing lobby environment with frequent phone and inperson interactions Regular coordination with daycare, boarding, grooming, and management teams Standing, walking, and occasional lifting of up to 30 lbs may be required Why Tails? Missiondriven, privately owned resort that values integrity, honesty and great service at affordable prices Supportive team culture and clear SOPs for consistent, highquality care. Tails is the highest rated & reviewed pet hotel in Las Vegas. We pride ourselves on being a business that our clients can count on in our community! Help elevate the client and pet care standards every day Equal Opportunity Tails Pet Resort is an equal opportunity employer. We prohibit discrimination based on any status protected by law and provide reasonable accommodations in accordance with the ADA.

FRONT DESK/GUEST SERVICE Apply now for the opportunity to join our team! Here at Sethi Management, you're more than a team member- you're part of something meaningful. We believe in kindness, connection, and creating spaces where everyone feels seen and supported. We love helping you grow within our company! HILTON / PEP experienced preferred. WHO WE ARE: We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way. WHAT WE OFFER: A friendly, professional environment Room to grow and thrive. Competitive pay and bonuses Health insurance Sick and Vacation time Time and a half for working holidays 401k matching Generous referral program WHAT YOU'LL DO: Front Desk Provide a clean and safe environment for guests Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and the correct rate is charged and guest issues Follows brand standards Keep records of room availability and guest accounts. Operates front desk software Maintain a balanced cash/billing drawer Welcome guests and respond to requests in a prompt and professional manner Know all safety and emergency procedures Knowledge of office software Requires excellent communication skills Must be able to work flexible shifts Grow with us. Let's make hospitality feel like home.

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities. Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality. Promote, sell, and up-sell spa services, packages, and retail products to guests. Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 hourly + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

FRONT DESK RECEPTIONIST: Hawthorn Suites is looking to hire the right team member to join our front desk team.. Computer experience and the ability to work with others is a must.. Experienced is preferred but we will also train the right person. We have a Night Audit position open for 2 nights a week .The evening shift is available 4PM to 12PM. Please call and ask for Lena Glace the GM.

It is the primary responsibility of the Front Desk Agent to provide excellent customer service and create a safe and friendly environment for employees and guests by promoting goods and services, assigning rooms, registering guests, determining credit, rendering bills, receiving cash and credit payments, and providing excellent guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Top 5 Specific Job Functions: Responsible for the complete registration process including, but not limited to, check-in, check-out, and providing guest services as outlined in the PlayLV Handbook and department policies and procedures. Obtain payment from guests upon check in and check out for all accrued charges. Fill out all applicable forms for various transactions/procedures as well as shift reports as specified in the policies and procedures of the front desk. Responsible for stocking and restocking workstation. Responsible for directing guests, internal and external, to appropriate departments. Other Specific Job Functions: Must promote and represent PlayLV in a positive manner at all times, focusing on enhancing all guest experiences, utilizing professional language appropriate for the workplace. Responsible for assisting/resolving complaints, providing information and coordinating activities within the Front Office Operation. Must have a working knowledge and understanding of casino programs and offers and must understand the process regarding casino gaming criteria and it's implication towards room assignments and billing. Consistently monitors room rack, room type availability, room change status, room status, room rates and occupancy. Perform various guest services (send, receive, and process fax transmissions, mail services, text messages; and answer and accommodate incoming phone calls, etc.) in a timely and professional manner. Must be able to retain and communicate information given by other departments, guests, and or fellow team members and relay to management. Must work well in stressful, high pressure situations and maintain composure and objectivity under pressure. Must be able to sufficiently multitask while servicing high volumes. Must be able to stand for extended period of time. Must maintain a positive upbeat attitude with all internal and external guests. Must maintain a positive, friendly demeanor when dealing with difficult guest. Other related duties as necessary This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Requirements MINIMUM QUALIFICATIONS: Excellent interpersonal, customer service, communication skills. Ability to work inside and continuously maneuver around front desk area for periods of up to four hours at a time. Ability to respond calmly in busy situations. Must be able to lift up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Must be able to tolerate areas containing secondary smoke. Bend, stoop, crouch, crawl, reach, kneel, twist and grip items. Stand and walk for long periods of time. Maneuver up and down stairs. Respond to visual and aural clues. Must be able to work in an environment with a high noise level. Must be able to work at a fast pace and in stressful situations. Required: Must be able to communicate effectively in English, in both written and oral forms. High school diploma and or GED Ability to obtain and maintain Gaming License and Alcohol Awareness Card At least six months guest service experience At least six months experience handling multi-line phones Previous experience with LMS and PC software programs (MS Word, Excel) Professional appearance and demeanor Ability to work varied shifts, including weekends and holidays Ability to: perform job functions with attention to detail, speed, and accuracy prioritize and organize be a clear thinker, remaining calm and resolving problems using good judgment follow directions thoroughly multi task in various situations understand guest service needs work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent hotel data Preferred: At least one year of Front Desk experience Previous experience working in a similar hotel setting CERTIFICATES, LICENSES, REGISTRATIONS: Union Referral WORK SCHEDULE/HOURS: Varies Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.