Front desk clerk jobs in Atchison, KS

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 - $18 hourly Responsibilities: Field customer complaints when necessary Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Bookkeeping: keep accurate records of all hotel guest account information Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: Has experience answering telephone calls and troubleshooting stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred High school graduate, GED recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

***DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS*** The Front Desk Agent is a member of the Front Office team. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must. DUTIES AND RESPONSIBILITIES This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.; canceling room reservations according to procedures; and any other duties, as assigned. Qualifications Include: (not limited to) Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred. Excellent communication skills both verbal and non-verbal. Guest service oriented demeanor is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude. Excellent phone and computer skills. Ability to read and speak English. Previous cash handling experience preferred. Bar duties

Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our Front Desk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors. Job Description: We are seeking enthusiastic and professional Front Desk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success. Key Responsibilities: Greet and assist clients, visitors, and employees with a friendly and professional demeanor. Manage incoming calls and direct them to the appropriate departments. Handle email correspondence and general inquiries. Schedule and coordinate appointments or meetings as needed. Maintain a clean and organized front desk area. Support administrative tasks and assist other departments as required. What We Offer: Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role. Competitive hourly pay. Flexible scheduling for part-time positions. A collaborative and supportive work environment. Opportunities for growth and advancement within the company. Requirements: High school diploma or equivalent; additional education is a plus. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and general computer literacy. Strong organizational skills and attention to detail. Ability to multitask and work in a fast-paced environment. Previous receptionist or customer service experience is a plus, but not required. How to Apply: If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Requirements Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment

Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Requirements: Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Requirements Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment

Hotel Front Desk Agent - PM $17/hr We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Provide superior customer service through every guest encounter Always be smiling, helpful, and have a positive, can-do attitude Have superb communication skills and multitasking skills Working knowledge of Microsoft Office 32-40 hours per week position, and must be able to work any nights and weekends Typical schedule is 3 pm-11 pm. There may also be some 7 am-3 pm shifts Opportunity for a 40-hour 4-day work week after 90 days

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred IHG experience preferred. Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $15 - $17 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Ensure all guests feel they are having an exceptional experience at the property Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required About Company We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.

The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of Front Desk Agent. This shift will primarily by Saturdays and Sundays 7a-3p. There is an opportunity to cross train to 3p-11p and 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience. Summary Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties â- Greets guests with genuine and warm spirit of hospitality â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment â- Posts transactions to guest and master accounts â- Reviews guest account balance, ensuring that payment is secured â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards â- Reviews arrivals and blocks special requests â- Processes required reports, including down time, high balance, etc. â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. â- Handles guest requests and concerns in a courteous and efficient manner â- Coordinates the delivery of guest services by other hotel departments and outside businesses â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner â- Prepares guest amenities, and ensures delivery in a timely manner â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking â- Handles check-out procedures swiftly and accurately and assists guests on departure. â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests â- Stores guest luggage â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security â- Operates the franchise terminal and performs designated maintenance tasks â- Maintains procedures for credit control and handling of financial transactions â- Maintains guest safety & privacy by adhering to established procedures â- Issues safety deposit boxes for guest use, following security protocol â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences â- Assists with the relocation of guests, when necessary â- Assists other departments during slow periods â- Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: â- Maintains a professional image, including appearance, verbiage, and body language, at all times â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction â- Fosters teamwork by offering assistance to others, as needed â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures â- Recommends other Baywood properties to our guests, when appropriate â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: â- High School diploma Certifications / Licenses: â- TIPS, or similar approved, alcohol server training certification (as required) Experience: â- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: â- Ability to multi-task â- Ability to communicate effectively, both written and oral â- Bilingual (Spanish & English) preferred, depending on geographic market â- Ability to work the shifts required for the position â- Ability to learn and adhere to Brand & Baywood Hotels' standards â- Ability to take information from various sources and determine a responsible course of action â- Ability to understand interdepartmental relationships â- Ability to operate office equipment and industry specific software (PMS) â- Ability to remain calm during stressful situations Physical Demands â- Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) â- Sitting: Rarely â- Bending, Stooping, Reaching: Occasionally â- Lifting, Push/Pull: 40 lbs infrequently â- Driving: Rarely â- Traveling: None Environmental Conditions: â- Inside: Protection from weather conditions but not temperature changes â- Outside: Rarely View all jobs at this company

Nature of Work: Under general supervision, is responsible for sales, food preparation, concession stand equipment maintenance, and the cleaning and upkeep of the concession stand, pool deck, and front desk areas. Food sales and preparation including operation of food service equipment. Maintain work areas in a clean and organized manner. Clean the concession stand, front desk, pool deck, and surrounding areas. Help in the daily operations of opening and closing the concession stand. Operate a cash register. Follow department policies and procedures as well as Health Department guidelines. Perform other duties as assigned or directed Arrive to work every day, on time as scheduled. Required Knowledge, Skills, and Abilities: Ability to follow routine verbal and written instructions. Knowledge of or ability to operate food preparation machines such as microwave, cheese dispenser and food warmer. Ability to work both independently and in a team environment. Minimum Qualifications: Some High School or working towards High School diploma. Some related work experience preferred but not required. Must be at least 15 years old by May 22, 2026 Must be available and flexible to work various hours during the week and weekend through Labor Day (exception for college students). Bonus potential based on hours worked

Job Description Why You'll Love Working at Aspiria Fitness Aspiria Fitness isn't your average fitness center - we're a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do: ???? New and Modern Equipment: We're constantly updating our fitness floor with top-of-the-line strength and cardio equipment. ???? Unique Group Classes: From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged. ???? Wellness Focus: On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy. ???? Community Energy: We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be. ???? Team Atmosphere: You'll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment. SHIFT: 4PM-Close and Weekends Summary: The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service. % of Time Essential Functions 70% CUSTOMER SERVICE Anticipate member needs and provide proactive service during peak and non-peak times Engage with members on a one-on-one basis, providing education, support and ensuring their safety Provide prompt response to medical emergencies and complete required documentation with proficiency Ensure proper and accurate membership processing procedures are followed Listen, cooperate, and be respectful towards all team members, members, and client(s) Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged Be readily available to answer questions, assist members and support fellow team memb Demonstrate proactive communication to keep General Manager informed of important program and client developments 20% ADMINISTRATION Ensure proper membership processing procedures are followed Respond to emergency situations in accordance with Elevation Health and client site policy Report all maintenance, facility and risk management items promptly Communicate professionally and respond promptly to emails, phone calls and member inquiries Promote available member services and programs Enforce facility policies and procedures Review company communications and complete action items by established due dates 10% OTHER Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel Meet and support objectives, goals and initiatives of the specific Elevation team Contribute new ideas, seek internal and external resources to support the goals of the teams Adheres to timelines, produces quality work, show initiative by taking on team responsibilities Attend and actively participate in team meetings Seek out internal/external resources and explore opportunities for professional growth Other duties as assigned Skills, Qualifications, and Requirements: Education: High School Diploma CPR/AED certification required Excellent verbal/written communication, customer service, and presentation skills Excellent computer skills including Microsoft and Google Suite Maintain all required certifications throughout duration of employment Show support for company values through participation in Elevation programs and meetings Adhere to policies and procedure outlined in the Elevation Handbook Adheres to site uniform policy/Elevation Health dress code Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement Travel Requirements: None/Minimal

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city's best nightlife, restaurants, and shopping. In addition to the hotel's 144 guest rooms are the Town Company restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio. Job Overview The Front Desk Agent is responsible for performing a variety of services for guests while playing a key role in the revenues obtained by the selling of guest rooms. Essential Responsibilities Acknowledge and respond appropriately to guest needs and requests. Reports as scheduled and in compliance with uniform standards and appearance. Comply with the company's prescribed safety and security policy, procedure and protocol. Promote at atmosphere of goodwill and service during all guest interaction. May answer inquiries pertaining to hotel services and directions to the hotel, area shopping, dining and entertainment. Effectively sell the hotel through prescribed standards for booking reservations. Stay abreast of hotel selling strategies and any marking promotions, coupons, and discounts. Pre-assign rooms taking consideration of special requests or needs. Register guests and collect valid method of payment while maintaining accurate information on registration. Prepare and explain charges at time of check out and finalize guest charges. Transmits and receives messages to guests and other colleagues. Keep an accurate accounting of all cash, credit card and credit transactions. May post charges to room folios such as room and tax, food, liquor, telephone, laundry, movies etc. May deposit guest valuable in hotel safe or safety deposit box. Communicate with applicable colleagues any status change to guest rooms, meeting or banquet facilities. May assist with valet, shuttling guests, baggage handling due to business demands. Other tasks as assigned by the Director of Rooms and Front Desk Manager. Education: High school diploma or GED equivalency required. Experience: 6-12 months related experience and or/training preferred. Hospitality or customer service experience preferred. Open availability preferred. Interaction/Skill Set: Ability to read and understand English fluently and speak clearly. Excellent listening and comprehension skills. Excellent written and oral communication skills. Ability to effectively deal with customers' complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guests, and providing positive and proactive solutions. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance Life and Disability Insurance 401K with company match Generous Paid Time Off Paid Family Bonding Time and Adoption Assistance Employee Stock Purchase Plan Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more! Tuition Reimbursement program Discounted parking and much more!

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!