Postal Mail Processor - No Experience Required
Front desk clerk job in Baltimore, MD
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
Postal Mail Processor ($24/hr - $39/hr)
Front desk clerk job in Baltimore, MD
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
Postal Mail Processor
Front desk clerk job in Baltimore, MD
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
Front Desk Receptionist
Front desk clerk job in Reisterstown, MD
This is a part-time (2-3 days/week) worked onsite in Reisterstown
Key Responsibilities
Greet and welcome visitors, clients, and vendors in a professional and courteous manner
Answer, screen, and direct incoming phone calls
Serve as the main point of contact for general inquiries and provide accurate information
Maintain the front desk area to ensure it remains clean, organized, and presentable
Handle incoming and outgoing mail, packages, and deliveries
Support administrative tasks including data entry, filing, scanning, and document organization
Coordinate visitor access, including issuing badges and notifying team members
Assist with conference room scheduling and office supply management
Provide English/Spanish language support when needed
Assist management and office staff with special projects
Qualifications
High school diploma or equivalent required; associate degree preferred
Bilingual English/Spanish strongly preferred
Experience in reception or administrative support; construction industry experience a plus
Strong verbal and written communication skills
Customer-service mindset with a professional, welcoming demeanor
Ability to multitask and manage competing priorities
Proficiency with Microsoft Office (Outlook, Word, Excel)
Comfortable learning office communication systems
Reliable, punctual, and able to maintain confidentiality
What We Offer
Competitive pay and benefits
Opportunities for growth
Supportive team environment
Training and development opportunities
Boutique Receptionist
Front desk clerk job in McLean, VA
Our client, a luxury jewelry brand, is seeking a Boutique Receptionist to join the team at Tyson's Galleria in McLean, VA. This is a full-time temporary position starting ASAP and continuing for six months. Candidates should be able to work a retail schedule, including weekends and holidays as needed.
Job Duties Include:
Greet customers with elevated service and assist with maintaining appointment schedule
Support the sales team during client appointments with beverage service
Act as a brand ambassador by providing information about the brand to clients
Support with day-to-day retail operations such as maintaining visual presentation of the boutique, organizing inventory, and handling shipments
Additional duties as needed and assigned
Job Qualifications Include:
2+ years of experience in Customer Service, Hospitality or Retail focused role
Superb written and verbal communication skills
Ability to lift up to 50lbs & stand for duration to shift
Salary: $24/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Receptionist
Front desk clerk job in Washington, DC
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.
What The Role Entails
CloudHQ's Receptionist manages the front desk of the CloudHQ corporate headquarters. He/she will provide proactive administrative support for the CloudHQ corporate team and will provide exceptional customer service for guests and visitors.
The receptionist role will primarily focus on providing a welcoming and professional first impression to visitors and clients by greeting them, answering phone calls, directing them to the appropriate person, and maintaining a well-organized reception area; acting as the face of the company with strong communication and customer service skills while handling administrative tasks as needed.
This is an office-based position, primarily stationed at the front desk of a three-floor office suite. Applicants should be excited by the opportunity to work with a great team in a fast-paced and agile environment where learning opportunities are limitless and problem-solving skills are tested daily.
What you will get to do
Under the direction of the Office Administrator:
Provide Excellent Customer Service
Welcome visitors and guests, directing them to the right person, department and respective meeting areas
Assists employees, visitors, and callers by providing a supportive and welcoming environment
Reception Area Maintenance
Ensures the reception area is clean, organized, and presentable
Mail and Package Handling
Receives, stamps, sorts, and distributes incoming mail. Where employees are not on-site, scans and emails documents, mindful of time sensitivity
Reviews and signs for all packages and deliveries
Office Security and Safety
Ensures proper procedures are followed as it relates to visitors, whether planned or unplanned
Restricts office access to unauthorized visitors
Participates in emergency planning initiatives including maintaining up-to-date CPR and AED certifications (to be provided by company)
Administrative Support
Answering incoming calls, checks voice mails, and directs as needed
Provides administrative support as needed to include expense reports, meeting schedules, conference room reservations, and travel arrangements as needed
Supports Accounting team on expense management efforts (e.g. collecting/validating receipts on expense reports)
Collaborates with Office Admin team on any office support tasks
Oversee Building and Office Access Management (Kastle)
Assigns new employee building access cards
Assign visitors temporary access cards and maintain the CloudHQ guest pass sign out and in sheet
Complete all gym membership access requests
Maintain Records
Filing and keeping documents organized
Provide back-up support for Office Administration team members as needed and work with the administrative team on various other projects
What you bring to the role
High school diploma
Superior front desk management experience that provides top-notch customer service
Professional demeanor and presentation, with excellent customer service skills
High degree of professional discretion and confidentiality on matters of sensitivity
High degree of accuracy and attention to detail
Proficiency with Microsoft Office Suite
Strong verbal and written communication skills
Exceptional organizational skills
Ability to handle and prioritize multiple tasks effectively
What We Offer
CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation, and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our full-time employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
Front Desk Agent
Front desk clerk job in Aberdeen, MD
Competitive wages based on experience; Talent is Welcomed!
Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!
With our
"It's My Pleasure!"
philosophy we have become one of the Nation's fastest growing hotel development & management companies.
Join us as our Hotel Guest Service Agent/Front Desk at our Fairfield & Suites Aberdeen MD located at 907 Barnett Lane, Aberdeen, MD 21001. (84rms)
Successful Candidate will be able to:
Flexible
Previous hotel Front Desk experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Marriott/Fosse
Must possess excellent public relations skills and warm and friendly attitude
Summary: Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required.
Job Duties
Provides courteous guest service by responding promptly and efficiently to inquiries, requests, complaints, and by accurately processing guest mail and messages.
Coordinates the delivery of guest services by other hotel departments and outside businesses.
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person, and via the franchise system.
Assists guests upon arrival and handles check-in procedures swiftly and accurately, as per brand and Baywood requirements.
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential as well as walk in guests.
Has knowledge of marketing programs applicable to the hotel, local area, and all hotel functions and outlets, and properly presents the programs to guests.
Handles departmental accounting of monies, receipts, guest accounts, and other forms of credit. Operates the department's cash register.
Maintains information and communication sources such as, logbook, franchise directories, checklists, and electronic communication.
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Operates the franchise terminal and performs designated maintenance tasks. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy.
Maintains procedures for credit control and handling of financial transactions.
Maintains procedures for security of monies, guest security and emergency procedures.
Receives departmental-related guest complaints and ensures corrective action is taken. Completes brand specific log and follows brand protocol for guest complaints, including escalation to management if needed, and completed follow up.
Performs other assignments as requested.
Adheres to departmental communication through the effective use of staff meetings, logbooks, and bulletin boards.
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges.
Ensures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Operates and/or understands in-house computer systems.
Maintains positive communication with accounting department.
Follows all company policies and procedures as outlined in Policy Manual.
Is skilled in and responsible for Life Safety Procedures and equipment.
Participates (at some properties) in MOD schedule.
Additional duties may be added at any time at the discretion of management.
Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. M/F/Vets/Disabled
Job Types: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Signing bonus
Tips
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person
View all jobs at this company
Helpdesk/ Customer Support Entry
Front desk clerk job in Washington, DC
Job Description: Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 4 days onsite after first 30 days. Complete Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities· Answer calls in a dynamic IT operations environment, supporting multiple agencies· Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia· Log and route service requests and incidents in an incident management system· Create and maintain knowledge articles in the agency's knowledge management system on a daily basis· Provide a high level of customer service to end users on a daily basis· Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications· Troubleshoot issues related to agency specific applications and web applications· Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets· Collaborate with the IT leadership team to select and implement cost-effective technology for District· Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests· Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents· Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources. Skills Matrix:· 1-5 yrs providing IT technical support to computer system users by telephone, email, etc. Required 1 Year · 1-5 yrs maintaining computers, systems and printers in a professional setting. Required 1 Year · 1-5 yrs installing and troubleshooting computer operating systems and software. Required 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X). Required 1 Year · Customer service support experience in either a face to face or phone support role. Required 2 Years · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. Required 1 Year · Experience tracking service request/incidents using a ITSM tool. Required 1 Year · Provide customer-oriented results and build an efficient end-user support environment. Required 1 Year · Experience with basic Active Directory functions such as: Account Creations, Password Resets and OU Management. Required 1 Year · Knowledge of Microsoft Office Suite (Office 365). Required 1 Year · Excellent written and verbal communication skills in a professional setting. Required 2 Years · Microsoft Certifications: MCP Windows 10, CompTIA A+ etc. Highly desired Compensation: $22.00 - $25.00 per hour
About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Auto-ApplyFront Desk Agent- Weekly Pay!
Front desk clerk job in Baltimore, MD
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! The pay for this position is $16.50 per hour. We are interviewing for part-time shifts.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures and realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses at our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $16.50 per hour. Historically it pays $16 to $17 per hour between multiple locations and shifts.
Front Desk (Part-time)
Front desk clerk job in Arlington, VA
As a Part-Time Front Desk Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
Schedule: Saturday Overnight only from 11pm - 7am (8 hours a week)
Your Responsibilities:
* Provides exceptional customer service.
* Meets and greets residents; checks guests and service providers in/out.
* Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
* Assists with general concierge services and performs administrative clerical, Word and Excel document work.
* Walks the building premises as directed for monitoring purposes
* Monitors and controls access to the building
* Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
* Provides general concierge services as well as administrative clerical work when needed
* Helps maintain a safe and secure environment throughout the building/property(s)
* Walks the building premises as directed for monitoring purposes
* Have the ability to understand and complete all required forms
* May be assigned other duties by supervisor
Skills & Qualifications:
* Ability to manage multiple priorities
* Demonstrates excellent customer service, communication and time management skills.
* Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
* Command of information system hardware/software is preferred
* Good written and verbal communication skills
* Strong customer service and interpersonal skills required
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
* Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Compensation:
$16.00 - $18.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Agent Front Desk - The Willard InterContinental Washington
Front desk clerk job in Washington, DC
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guestsunforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Front Desk Agent position
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying a step of our guests' needs to anticipate requests and offer tailored recommendations
Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What we need from you
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Auto-ApplyData Steward, Deposits
Front desk clerk job in Tysons Corner, VA
Overall responsibility: As a Data Steward for Deposits business, you will be responsible for maintaining the quality, integrity, and usability of Deposits data. You'll serve as a liaison between business units and IT to support effective data governance, ensure regulatory compliance, and improve the overall data environment. This role is ideal for someone with hands-on experience in data management who is ready to take ownership of critical data domains and play a strategic role in advancing data maturity within a member-focused financial institution.
ESSENTIAL FUNCTIONS:
Key Responsibilities:
· Monitor and improve data quality across systems, including core banking, lending, CRM, and reporting platforms.
· Work with business stakeholders to define and manage data standards, definitions, and classifications.
· Identify data issues and partner with business, IT, Tech and other platform teams to resolve root causes.
· Maintain and enhance data dictionaries, metadata repositories, and business glossaries.
· Support and contribute to data governance initiatives, policies, and procedures.
· Collaborate with compliance and audit teams to ensure adherence to data privacy and regulatory requirements (e.g., NCUA, GLBA, CCPA).
· Provide training and guidance to business users on data best practices and governance processes.
· Participate in or lead data quality projects and initiatives aligned with strategic goals.
· Assist with the implementation and adoption of data management tools.
Requirements KNOWLEDGE SKILLS & ABILITIES
POSITION REQUIREMENTS:
Minimum Education/Experience Bachelor's degree in Information Systems, Data Management, Business Analytics, or related field, plus 3-5 years of experience in data stewardship, data governance, or data.
Company / Industry Knowledge: Prior experience in banking, credit union or financial services industries is strongly preferred.
Other Experience:
· Solid understanding of data quality frameworks, governance principles, and data lifecycle management.
· Proficiency in SQL and Microsoft Excel and experience with Power BI, Tableau, Ataccama.
· Familiarity with core banking systems and financial data structures.
· Strong analytical thinking, attention to detail, and problem-solving skills.
· Excellent communication skills and ability to collaborate across departments.
· Understanding of relevant data privacy and regulatory compliance requirements.
Preferred:
· Experience working in a credit union or financial institution.
· Certifications such as Certified Data Management Professional (CDMP) or equivalent.
Front Desk Agent
Front desk clerk job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Washington, DC
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Training & development
Vision insurance
About our Company
The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Arrange for luggage to be delivered to guest rooms as needed
Issue correct keys to the guest
Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all aspects of the Front Office in the hotels Property Management System
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Front Desk Agent
Front desk clerk job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Washington, DC
Benefits:
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Training & development
Vision insurance
About our Company The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood. From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it's a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Arrange for luggage to be delivered to guest rooms as needed
Issue correct keys to the guest
Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all aspects of the Front Office in the hotel's Property Management System
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyFront Desk/ At Your Service Agent
Front desk clerk job in Washington, DC
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent/ Day Auditor
Front desk clerk job in Bethesda, MD
Job DescriptionDescription:
The Day Shift Auditor provides attentive, courteous service to all guests prior to arrival and throughout their stay, maximizing suite revenue and occupancy. Responsibilities include completing a detailed audit process, handling reservations and inquiries, and reporting any discrepancies to management. This is a part-time (every other weekend scheduled for 7am-3pm).Must be available for an initial 1-2 weeks of mandatory training during weekdays (Monday through Friday).
Requirements:
Greet and assist all guests with a friendly and professional demeanor.
Complete Audit Checklist.
Demonstrate knowledge of the Lodge Emergency Procedures.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Ensure prompt delivery of packages, mail, and messages as needed to guests.
Set up and manage breakfast program, as well as other front office operations.
Be familiar with and follow emergency procedures to ensure guest safety.
Physical & Mental Requirements:
Light work: Lifting up to 20 pounds occasionally.
Must be effective in handling stressful and high-pressure situations.
Excellent problem-solving skills and ability to respond to guest needs efficiently.
Additional Requirements:
This is a part-time (every other weekend scheduled for 7am-3pm)
Must attend mandatory training and Orientation.
Education & Experience:
High School diploma or equivalent.
Excellent organization and time management skills.
Ability to communicate clearly and effectively.
Knowledge of Microsoft Office Suite, Internet, and Property Management Systems.
Proven experience as a night auditor or in a similar role, preferably in the hospitality industry.
Front Desk Agent- Crowne Plaza College Park
Front desk clerk job in Greenbelt, MD
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.