Front desk clerk jobs in Boerne, TX - 230 jobs

At Beloform Craft, we believe that excellence begins with first impressions. We are a company driven by craftsmanship, professionalism, and attention to detail, committed to creating a welcoming and refined environment for both clients and partners. Our team values integrity, collaboration, and continuous growth, offering a workplace where individuals can develop their skills and build a meaningful career. Job Description We are seeking a polished and organized Front Desk Executive to serve as the first point of contact for our company. This role is ideal for a professional who thrives in a dynamic office environment, demonstrates strong communication skills, and takes pride in delivering exceptional service. The Front Desk Executive plays a vital role in ensuring smooth daily operations and a positive experience for all visitors. Responsibilities Welcome and assist visitors with professionalism and courtesy Manage incoming calls, emails, and general inquiries Coordinate appointments, meetings, and office schedules Maintain an organized and efficient front desk area Support administrative tasks and internal departments as needed Handle documentation, records, and basic office coordination Qualifications Strong verbal and written communication skills Professional demeanor and customer-focused mindset Excellent organizational and time-management abilities Ability to multitask and work efficiently in a fast-paced environment Proficiency with basic office tools and systems Attention to detail and problem-solving skills Additional Information Competitive salary ($46,000 - $49,000 annually) Growth opportunities within a stable and evolving company Supportive and professional work environment Skill development and career advancement opportunities Full-time, consistent schedule

At Elevare Branding, we believe first impressions define exceptional brands. We are a growing company dedicated to delivering elevated client experiences through professionalism, innovation, and strong internal culture. Our team values clear communication, personal growth, and a welcoming environment where every role makes an impact. Job Description We are seeking a polished and personable Front Desk Agent to serve as the face of Elevare Branding. This role is essential in creating a positive and professional first impression for clients, visitors, and partners. The ideal candidate is organized, reliable, and thrives in a fast-paced office environment while maintaining a calm and professional demeanor. Responsibilities Greet and assist visitors with professionalism and courtesy Manage incoming calls, emails, and general inquiries Coordinate appointments and maintain front desk schedules Ensure the reception area remains organized and presentable Support administrative tasks and internal office operations Communicate effectively with internal teams to ensure smooth daily workflow Qualifications Strong verbal and written communication skills Professional appearance and customer-focused attitude Excellent organizational and time-management abilities Ability to multitask and prioritize responsibilities efficiently Proficiency with basic office tools and systems Reliable, detail-oriented, and adaptable Additional Information Competitive salary ($44,000 - $48,000 annually) Growth opportunities within a dynamic company Supportive and professional work environment Skill development and career advancement Stable full-time position

To provide exceptional service to all guests, fellow team members and visitors, in addition to performing registration and checkout procedures. Primary Responsibilities: Duties are as follows but not limited to: Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values & Behaviors. Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times. Maintain complete knowledge of guest room types, locations and room numbers/names. Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately. Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience. Work closely with the Bellman and/or Valet to announce the name over the radio to welcome the guest by name at check-in. Complete all registration procedures, including establishing payment method, confirmation of reservation details, and communication of hotel amenities/services. Ensure that all arriving guests are offered assistance by a Bellman and if the guest declines assistance, front desk associate does a welcome tour and are walked to their appropriate guest elevator. Adhere to all payment, cash handling and credit policies/procedures. Interact with other team members in a professional manner, and assist other departments as needed. Maintain a house bank, and reconcile all payments at the end of each shift. Resolve guest complaints, ensuring guest satisfaction and briefing the Manager on Duty. Communicate all pertinent information to the Front Office Manager and Assistant Front Office Manager. Report to work for scheduled shift, on time and in uniform, in accordance with company policy. Know and comply with all company policies and procedures pertaining to this position and its duties. Solicit guest feedback as necessary, and follow up on any issues or concerns in a timely manner. Takes pride in personal appearance and follows hotel grooming guidelines. Be knowledgeable of all emergency procedures and hotel policies. Job Requirements: Position requires effective communication with guests and co-workers. Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. Twelve months related experience. Flexible schedule required, to include AM/PM, weekends and holidays.

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities,, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay rate for this role is $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must! The pay for this part-time position is $17 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR

About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management View all jobs at this company

Job DescriptionBenefits: Employee discounts Opportunity for advancement Training & development Job Title: Front Desk Agent / Guest Service Representative (GSR) Company: NexGen Management Job Type: Full-time/Part-time About NexGen Management: NexGen Management is a growing hotel management company dedicated to delivering exceptional guest experiences through efficient operations and a committed team. We manage a portfolio of limited-service hotels where cleanliness, functionality, and outstanding service are paramount. We believe in Guest-Centric Excellence, Accountability & Ownership, Proactive Problem Solving, Teamwork & Respect, and Efficiency & Continuous Improvement. If you embody these values, you'll thrive with us! Position Summary: The Front Desk Agent/Guest Service Representative (GSR) is the heart of our hotel, serving as the first point of contact for all guests. This role is crucial for creating a welcoming atmosphere and ensuring a smooth and pleasant stay from check-in to check-out. The GSR is responsible for providing friendly, efficient, and professional service while managing guest inquiries, reservations, and front office operations. This position reports to the General Manager or Front Office Manager. Key Responsibilities: Guest-Centric Excellence & Check-in/Check-out: Warmly greet guests upon arrival and departure, creating a positive first and last impression. Efficiently and accurately process guest check-ins and check-outs, handling registration, room assignments, and payment processing. Anticipate and respond to guest needs and requests with a proactive and courteous attitude, demonstrating Guest-Centric Excellence. Provide information about hotel facilities, services, local attractions, and directions. Reservation Management: Handle new reservations accurately and efficiently via phone, email, and in-person, ensuring all details are captured correctly. Process cancellations, modifications, and special requests. Maintain accurate guest records and room inventory. Problem Solving & Issue Resolution: Actively listen to guest concerns, complaints, or issues and resolve them promptly and professionally. Proactively Problem Solve by escalating complex issues to the General Manager when necessary, ensuring guest satisfaction. Follow up with guests to ensure their concerns have been addressed to their satisfaction. Communication & Teamwork: Maintain clear and consistent communication with other departments (Housekeeping, Maintenance) to ensure smooth operations and timely guest service. Answer incoming calls and direct them appropriately, taking messages when necessary. Collaborate with team members to support overall hotel operations, fostering an environment of Teamwork & Respect. Financial Transactions & Accountability: Handle cash, credit card, and other financial transactions accurately and securely. Process payments, post charges, and reconcile accounts at the end of the shift. Maintain a balanced cash drawer and demonstrate Accountability & Ownership for all transactions. Safety & Security: Be aware of and adhere to all hotel safety and security procedures. Monitor lobby activity and report any suspicious behavior. Handle emergency situations calmly and follow established protocols. Efficiency & Continuous Improvement: Maintain a clean, organized, and welcoming front desk area. Look for opportunities to improve front desk processes and guest service delivery, contributing to Efficiency & Continuous Improvement. Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a hotel, retail, or hospitality environment. Excellent verbal and written communication skills. Strong interpersonal skills with a friendly and professional demeanor. Proficiency with computer systems, including property management systems (PMS - experience with [mention specific PMS if applicable, e.g., OnQ, FOSSE, Opera] is a plus). Ability to handle cash and process payments accurately. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Ability to stand for extended periods and lift up to 20 pounds occasionally. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.

Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist! Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence! Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next GSA 2! This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights) . The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy. The On-Site Mandate and Shift Structure Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy. Primary Schedule: Typically works four "B" shifts (Front Desk, Monday-Thursday). On-Call Overnight: Responsible for on-call overnight shifts , typically Monday and Tuesday nights . Your Essential Operational & Guest Duties As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage. Key Responsibilities Include: Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly. Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events . Respond to guest service calls efficiently. Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures . Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue . Maintain effective sales of ancillary offerings to accommodate guests' needs. Team Support and Additional Duties Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program. Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed. On-Call Overnight Specifics Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution. Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response. Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution. Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift. Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. POSITION SUMMARY Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V

Job DescriptionSalary: $15.00-$16.00 Qualifications: A minimum of two years of full-time dental reception experience in the last five years OR three years of part-time dental reception experience in the last five year Excellent phone skills Experience with Dental software Experience with Microsoft Office, particularly Word, Excel, and Outlook Willingness to learn new skills is important Responsibilities Answering a multi-line phone and providing helpful, accurate responses to inquiries by patients and doctors Handle patients appointments, cancellations, rescheduling, last-minute adjustments, requests, and other issues are handled appropriately to ensure patient satisfaction Manage the intake of forms remotely prior to patients arrival and pre-registration The prompt, gracious greeting and checking of arriving patients Patient Check Out Benefits Health insurance, Vision, Life Insurance 401K PTO Bonus

Your mission: Should you choose to accept it… Hillside Boutique Hotel is searching for a Front Desk Agent, where you'll be the first point of contact for our guests! You'll play a key role in creating a welcoming atmosphere, managing check-ins and check-outs, and providing exceptional customer service. If you're passionate about hospitality and enjoy interacting with people, this position offers an exciting opportunity to make a positive impact on our guests' experiences. Where you can make an impact: Greet and check in guests, ensuring a smooth and welcoming arrival experience. Manage guest check-outs and handle billing inquiries. Answer phone calls, respond to inquiries, and provide information about resort amenities and services. Maintain accurate guest records and manage reservations through the property management system. Address and resolve guest complaints or concerns promptly and professionally. Assist with concierge services, including activity reservations and local recommendations. Ensure the front desk area is clean and organized at all times. Collaborate with housekeeping and maintenance teams to meet guest needs. Handle cash and credit transactions accurately. Participate in team meetings and training sessions to enhance service delivery. Requirements Education/Formal Training: High school diploma or equivalent required; degree in hospitality management preferred. Experience: Previous experience in a front desk or customer service role preferred. Familiarity with property management systems is a plus. Knowledge/Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Customer-focused mindset with a passion for providing outstanding service. Ability to handle cash and process transactions accurately. Basic computer proficiency, including MS Office and reservation software. Flexibility to work shifts, including weekends and holidays. Must be able to travel to The Springs Resort & Spa.

We're Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day. Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience. THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week! Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary. That means no quotas or upselling! Annual performance raises ($1/year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow Nurturing, supportive environment, no matter where you're at in your career Leadership and career advancement opportunities in management and training Team-building offsites Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability) ABOUT YOU You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors. Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE Check in and greet guests with a warm and friendly welcome Provide over-the-top, exceptional guest service Ensure front of house and guest lounge is maintained to Squeeze standards Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work: “Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex “The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn “I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina “We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton MEET YOUR MANAGER, LUCIANA! As a manager, I'm guided by the Squeeze core values alongside our business goals, and I aim to support my team members in pursuit of those goals rather than get in their way. Clarity is kindness - we should be comfortable asking hard questions and speaking up to avoid small problems becoming big problems. My team would describe me as a servant leader who they can trust. If I were a dog, I would be a Border Terrier; they're plucky, optimistic, hardworking, and won't quit. Here are a couple of other fun facts about me: I'm an Argentinian, who lived in Cancun for six years until moving to San Antonio when I met my husband, still not ecstatic about moving, but my husband tries to make up for it. I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us? What Makes You a Great Fit Warm, approachable, and genuinely enjoy connecting with people. Calm under pressure and solution-focused when challenges arise. Attentive to details that enhance the guest experience. Motivated to meet goals and go the extra mile for guests and teammates. Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends. Reliable and flexible, with dependable transportation to travel between locations if needed. Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks. Customer service or sales experience is a plus but a positive attitude and willingness to learn are what matter most. How You Will Make a Difference Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments. Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge. Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties. Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience. Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations. Connect with guests to build rapport and create a warm, memorable experience throughout every interaction. Contribute to team culture centered on positivity, collaboration, and result-oriented solutions. Why You Will Love Working at Massage Heights Competitive Pay & Steady Growth We offer competitive starting pay and guaranteed annual raises because we believe your hard work deserves consistent recognition. Comprehensive Health & Wellness Benefits Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being. Paid Time Off Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs. Wellness Perks Enjoy free monthly services, along with generous team member discounts we prioritize your well-being just as much as our guests. A Supportive, People-First Culture Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do. At Massage Heights, our mission is to elevate the lives of our guests and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!

Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist! Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence! Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2! This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy. The On-Site Mandate and Shift Structure Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy. Primary Schedule: Typically works four "B" shifts (Front Desk, Monday-Thursday). On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights. Your Essential Operational & Guest Duties As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage. Key Responsibilities Include: Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly. Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently. Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures. Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs. Team Support and Additional Duties Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program. Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed. On-Call Overnight Specifics Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution. Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response. Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution. Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift. Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Job Description ALBERT HOTEL is hiring for a FRONT DESK AGENT An urban oasis, tucked away off of Main Street in the heart of Fredericksburg, TX, Albert Hotel offers a peaceful yet sophisticated luxury experience in Texas's famed Hill Country. Opened in January 2025, the property features 105 thoughtfully appointed guest rooms and suites, along with uniquely designed bunk rooms and a private house with custom furnishings, locally-curated amenities, and thoughtful touches. With the guest experience in mind, Albert's elevated amenities include a sunken limestone pool featuring an outdoor bar and cabanas, state-of-the-art fitness center, and a 2,000-square-foot full-service spa. Additionally, the property is home to four on-site culinary outlets, including The Restaurant at Albert. Albert boasts 3,600-square-foot of semi-open air event space, a 1,200-square-foot mezzanine deck, and an expansive event lawn, making it a prime destination for weddings, private events, and intimate gatherings. What you'll do: Greet all guests in close proximity and make each feel important by providing a genuine welcome Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized View reservations after arrival and create guest profiles that we can utilize to enhance their experience Check guests in and out of the hotel in a confident, professional, and personalized manner Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts Maintain accuracy with all accounting and billing procedures Assist in the development of and implementation of special projects Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability) Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions. Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary Who you are: You have a High school diploma or general education degree (GED). 6+ months of related experience in a hospitality, service, or retail role preferred. You can navigate, operate, and troubleshoot computer systems and software applications. You can develop and maintain professional relationships and speak effectively after guests and groups of co-workers. You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results. You have a strong work ethic and the ability to work autonomously. BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks paid time off annually 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.

What We're Looking For: Fredericksburg Enterprises, Inc. is seeking a hardworking individual to greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the company's high standards of quality. Responsibilities: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout the front office area. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Qualifications: - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout the front office and continuously perform essential job functions. - Ability to access and accurately input information using a moderately complex computer system Industry: Hospitality Employment Type: Full Time and Part Time