Front desk clerk jobs in Clayton, MO - 256 jobs

Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D. Salary Description $15.50/hour

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ The details of the position are: Job ID: ESRXJP00031738. Title: Data Entry. Location: 4600 N. Hanley, St. Louis, MO - 63121. Contract Duration: 3 Months Contract(Open for Extension) Work Schedule: 8 hours M-F with a varied schedule between the hours of 6:30am-5pm. Job Description: Input information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system. Verify recorded information to ensure accuracy and completeness of data. Identify and correct errors. Update files and records. Assemble, batch, and distribute data. For Support Specialist roles ONLY: • Previous clinical data entry preferred Specific Job Duties: • Imaging and indexing of paper DCT's received via mail • Answer questions on DCT entry process and the query resolution process on an ongoing basis For Clinical Safety Data Associate Roles ONLY: Safety Data Associate Brief Description: Performs data entry functions and other data functions for the Safety Department Requirements: • Fluent in English; additional languages a plus, but not required • Strong computer skills • Scientific knowledge preferred, but not mandatory • Clinical Research experience preferred, but not mandatory Specific Job Duties: • Support the Safety Managers/Safety Scientists • Interact with the Safety Managers/Safety Scientists to discuss ongoing projects • Be aware of and maintain the workflow and timelines for each project • Enter data into safety database with accuracy • Ensure filing of all documents and organize all filing systems • Interact with staff, clients or partners to ensure case information is adequate and accurate • Perform quality control on entered cases to ensure cases meet highest standards • Participate in and contribute to team meetings • Other duties assigned by management • Maintain accurate and complete documentation and system records of all inquiries to continuously improve the customer service experience and mitigate potential legal issues. Report to the proper group any allergy, adverse events, or duplicate therapy warnings that appear • Accurately enter eligibility paperwork, prescriptions, refills, and/or other information into system. Maintain accurate and complete documentation of all applications, mailers, orders, enrollment forms and new patients. Process order rejections and follow-up activities. • Efficiently perform specialized functions for each program with a high level of accuracy • Enter and interpret program materials to determine enrollment criteria; explain to the caller or other employees the necessary requirements to be on the program. Qualifications Data entry experience Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ ****************************

The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Accurately check guests in and out of the hotel and RV park by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests' request. Create and update guest reservations upon request based on hotel and RV park availability. Ensure to complete daily reports, audit and checklists in a timely manner. Conduct wake up calls and schedule as needed Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins and billing in a timely manner. Other duties as assigned QUALIFICATIONS 1 years of Hotel Front Desk experience, required High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, and lifting up to 25 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required

Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Seven GablesJob Description Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k)

* Attend to guests' needs, included, but not limited to, registration, checkout and cashiering. * $16 to $17 per hour Duties and Responsibilities: * Take every opportunity to amaze the guests * Smile, have eye contact and greet guests immediately * Maintain a well-groomed, professional appearance at all times * Actively solicit feedback from guests * Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. * Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests * Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested * Promptly respond to and resolve guest complaints * Answer telephone promptly and properly being polite, courteous, and friendly * Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs * (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner * (If applicable) * Assist guests with luggage upon their arrival to and departure from the hotel * Use guest names * Be knowledgeable and helpful about the local area, the hotel and hotel services * Handle messages, wake-up calls, mail, and faxes properly * Assist guests' with laundry/dry cleaning needs * Know of incoming VIPs * Follow all applicable Moonrise Standard Operating Procedures * Demonstrate proper selling techniques during the reservation and walk-in process * Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available * Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services * Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets * Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: * Verifies all information on reservations check-in: name, address, method of payment, etc. * Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers * Identifies and records special billing instructions and notifies accounting * Completes shift closing accurately by getting appropriate approval signatures and authorization codes * Adheres to hotel policies regarding the use of cash bank * Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift * Report potential sales contacts to the sales department * Properly handle and account for keys * Be knowledgeable of policies regarding emergency procedures and security concerns * Ensure protection of guests room numbers * Book reservations for those guests who approach the Front Desk * Be an enthusiastic, helpful and positive member of the team * Be professional, responsible and mature in conduct and behavior * Be understanding of, encouraging to and friendly with all co-workers * Be self motivated and use time wisely * Maintain open line of communications with each department * Communicate pertinent information * Respond positively to new ideas * Openly accept critical/developmental feedback * Report to work on time * Give adequate notice if going to miss work * Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required * Maintain effective communication through the use of meetings, log books and bulletins * Be available to help other departments in emergency situations * Perform other assignments as directed by the Assistant General Manger * Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. * Perform other job duties as needed * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required. * Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Required Experience / Education: * 2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel * High School Diploma or GED * Must be able to use Opera Cloud POS Qualifications: * Be able to pass a background check. * Must be able to stand for long periods of time, up to 8 hours. * Fluent in English * Must be authorized to work in the United States * Computer skills * Oral and written communication skills * Detail Oriented * Professional Benefits: Free parking and metro/bus stop nearby After 90 days of employment * Medical, Dental, Vision, Life Insurance * Long & Short Term Disability * 401K (with match program) After 1 year of employment * Vacation Time (80 Hours) * Sick Time (40 Hours)

Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis's top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city's premier hotels! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

JOIN OUR TEAM You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People skills Multitasking ability: Front Desk Agents must be able to handle multiple tasks simultaneously, ensuring that all guest inquiries and administrative duties are completed accurately and promptly The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Lightspeed POS

Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Hotel Saint LouisJob Description Hotel Saint Louis, a Marriott Autograph Collection hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k)

Job DescriptionDescription: · Register and assign rooms to guests. · Issue room key and directions directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Requirements: . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionBenefits: Bonuses Company parties Free food & snacks Paid time off Benefits/Perks Full time includes 4 days or nights at 12 hours a day or night. Benefit: 3 days off a week plus over time pay. Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.

Attend to guests' needs, included, but not limited to, registration, checkout and cashiering. $16 to $17 per hour Duties and Responsibilities: Take every opportunity to amaze the guests Smile, have eye contact and greet guests immediately Maintain a well-groomed, professional appearance at all times Actively solicit feedback from guests Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner (If applicable) Assist guests with luggage upon their arrival to and departure from the hotel Use guest names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Moonrise Standard Operating Procedures Demonstrate proper selling techniques during the reservation and walk-in process Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in: name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash bank Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Ensure protection of guests room numbers Book reservations for those guests who approach the Front Desk Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Report to work on time Give adequate notice if going to miss work Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Perform other assignments as directed by the Assistant General Manger Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Perform other job duties as needed Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required. Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Required Experience / Education: 2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel High School Diploma or GED Must be able to use Opera Cloud POS Qualifications: Be able to pass a background check. Must be able to stand for long periods of time, up to 8 hours. Fluent in English Must be authorized to work in the United States Computer skills Oral and written communication skills Detail Oriented Professional Benefits: Free parking and metro/bus stop nearby After 90 days of employment • Medical, Dental, Vision, Life Insurance • Long & Short Term Disability • 401K (with match program) After 1 year of employment Vacation Time (80 Hours) Sick Time (40 Hours)

Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Hotel Saint LouisJob Description Hotel Saint Louis, a Marriott Autograph Collection hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k)

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Job DescriptionDescription: What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions. • Sorts incoming mail and faxes for guests. • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. • Keeps records of room availability and guests' accounts. • Computes bill, collects payment, and makes change for guests. • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred • Experience in a customer service industry is required Requirements: Exceptionally friendly, outgoing demeanor with a passion for delivering excellent customer service. Strong organizational and multitasking abilities in a fast-paced environment. Previous front desk, office management, or healthcare administration experience preferred. Excellent verbal and written communication skills. Proficiency in using scheduling and billing software is a plus.

Attend to guests' needs, included, but not limited to, registration, checkout and cashiering. $16 to $17 per hour Duties and Responsibilities: Take every opportunity to amaze the guests Smile, have eye contact and greet guests immediately Maintain a well-groomed, professional appearance at all times Actively solicit feedback from guests Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner (If applicable) Assist guests with luggage upon their arrival to and departure from the hotel Use guest names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Moonrise Standard Operating Procedures Demonstrate proper selling techniques during the reservation and walk-in process Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in: name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash bank Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Ensure protection of guests room numbers Book reservations for those guests who approach the Front Desk Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Report to work on time Give adequate notice if going to miss work Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Perform other assignments as directed by the Assistant General Manger Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Perform other job duties as needed Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required. Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Required Experience / Education: 2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel High School Diploma or GED Must be able to use Opera Cloud POS Qualifications: Be able to pass a background check. Must be able to stand for long periods of time, up to 8 hours. Fluent in English Must be authorized to work in the United States Computer skills Oral and written communication skills Detail Oriented Professional Benefits: Free parking and metro/bus stop nearby After 90 days of employment • Medical, Dental, Vision, Life Insurance • Long & Short Term Disability • 401K (with match program) After 1 year of employment Vacation Time (80 Hours) Sick Time (40 Hours) Powered by JazzHR Lu5XdfWo0h

What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions. • Sorts incoming mail and faxes for guests. • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. • Keeps records of room availability and guests' accounts. • Computes bill, collects payment, and makes change for guests. • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred • Experience in a customer service industry is required Requirements Exceptionally friendly, outgoing demeanor with a passion for delivering excellent customer service. Strong organizational and multitasking abilities in a fast-paced environment. Previous front desk, office management, or healthcare administration experience preferred. Excellent verbal and written communication skills. Proficiency in using scheduling and billing software is a plus.