Front desk clerk jobs in El Mirage, AZ - 499 jobs

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

This person is responsible for managing the check-in area, ensuring people are greeted warmly and ensuring paperwork is filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. Overall, must ensure the check in process moves smoothly for all parties involved in this consumer electronic research study. Schedule: 8am - 4:30pm Monday to Saturday (7-8 hour shifts) Start Date: Jan 19th Duration: 1 month with possibility to extend! Required Skills & Experience 1+ years with previous front desk/reception 1+ year "check in" experience in some capacity Tech Savvy 2+ years customer service Nice to Have Skills & Experience DocuSign knowledge Experience assisting people with online form completion (ex. on tablets) Compensation : $30/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

BILINGUAL IS A PLUS Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

* Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Fast-paced work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy. * Learn and retain industry terms as it pertains to billing * Become familiar with National Motors Freight Classification * Communicate any billing issues to the Service Centers * Performing all necessary audits as assigned * Enter proper Hazardous Materials bills as assigned * Assist Service Centers with any questions relevant to billing * Assist in identifying and communicating all issues relevant to billing * Review weekly Error Report for feedback and accuracy of corrections Qualifications * Exceptional data entry skills * Can work in a fast paced environment * Able to work late afternoons and evenings * Legally eligible to work in the United States * Must be at least 18 years of age * Fluent in English Benefits * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Fast-paced work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match This is a 2nd shift position.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description ∙ At least 1 year of experience with IBM API Connect (formerly IBM API Management) ∙ At least 2 years of experience with IBM DataPower ∙ Extensive experience designing and developing RESTful APIs ∙ Broad knowledge of web security standards relating to APIs (OAuth, SSL, CORS, JWT, etc.) ∙ Extensive coding experience with either Java/Spring or Node.js ∙ Understanding of differences between SOA and API design. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity. • •• • • Only US Citizen, Green Card Holder, H$, L2 can apply. ** All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Life as a Front Desk Agent (PM Shift): As a Front Desk Agent with Superhost Hospitality at Everhome Suites Glendale, you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: Greeting guests upon arrival and ensuring a smooth check-in process. Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions. Handling reservations, cancellations, and guest inquiries with professionalism and efficiency. Managing and resolving guest concerns or issues promptly and courteously. Coordinating with other hotel departments to ensure seamless guest experiences. What We're Looking For: We are seeking an individual with the following attributes: Communication Skills: Excellent verbal and written communication skills. Customer Service: A passion for delivering outstanding customer service. Problem Solving: Ability to handle guest issues with tact and diplomacy. Team Player: Collaborative mindset to work effectively with colleagues. Additional Requirements: Must be able to commute. Availability for PM Shift, weekends, and holidays. What to Expect in Your First Few Months: In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions. Exclusive travel discounts at our hotel partners and franchises worldwide. Participation in our Wellness program to support your overall well-being. On-demand pay opportunities for instant access to earnings between paychecks. Access to a leadership development program and diverse growth opportunities. Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance. Requirements:

DIAMOND RESORTS™ OFFERS: Competitive Compensation Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) Resort Privilege Program (eligibility for travel discounts) Industry Leading Training Program Real Opportunities for Growth! Job Description JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information). Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions. Follow through on member, owner, and guest requests and/or concerns in a timely manner. Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and packages). Compute billing charges, collect payments and provide change. Post charges as received through other departments (i.e. fitness center, housekeeping, logo shop, and laundry). Answer the telephone with proper etiquette and transfer calls accordingly. Communicate with all internal departments including PBX, housekeeping, engineering, and security. Complete Front Desk Agent checklist daily. Reconcile end of the day shift report. Maintain necessary hard copies of paperwork of all daily operations and file. Complete special projects, stocking, list items to be ordered, and daily bucket checks. Qualifications EDUCATION High School Diploma or equivalent. Additional Information Apply Today! ****************************************************************************************************************

Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay. Do you have a friendly disposition along with outstanding customer service skills? Does starting a career in the hospitality industry excite you? If so, please read on! This position earns a competitive wage of $18-18.50/hour, along with fantastic benefits. If this sounds like the right opportunity for you, apply today! ABOUT HOME2 / TRU SCOTTSDALE SALT RIVER Founded in 2020, our extended-stay hotel provides exceptional modern comfort for our guests. We offer an upbeat and memorable experience for all who come and visit. Our amazing team members are bright, friendly, and passionate about serving our guests. They come to work each day with a smile! In order to hire and retain exceptional employees, we offer competitive compensation, generous benefits, and a great work environment. Our team at Tru / Home2 Suites is wonderful and would love to welcome you! WORK SCHEDULE FOR A FRONT DESK AGENT This position works flexible full-time shifts which include weekdays, weekends, holidays, days, and evenings with a combination of shifts from 7 am-3 pm, 3 pm-11 pm, or 12 pm-8 pm. A DAY IN THE LIFE OF A FRONT DESK AGENT As a Front Desk Agent, you are the face of hospitality! From completing check-ins and check-outs to recommending local attractions and dining, to making special occasions exciting, there's so much joy to spread. You come in each day ready to enthusiastically register guests and assign rooms, accommodating special requests whenever possible. You keep the front desk area clean and presentable for hotel guests. Additionally, you handle cash, credit cards, and checks according to our policies and procedures. Always meticulous, you make sure that all billing is accurate. As needed, you provide positive resolutions to guest concerns. You enjoy meeting guests and love to help them have the best experience possible at our hotel! QUALIFICATIONS Proficiency with computers Do you enjoy working with and helping people? Are you a great listener with excellent communication skills? Do you excel in a fun and driven workplace? If yes, you might just be perfect for this hospitality position! ARE YOU READY TO JOIN OUR HOTEL TEAM? If you feel that you would be right for this full-time job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 85258

Why The Global Ambassador Competitive compensation Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more Paid time off eligibility for those working 32+ hours per week A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives Who We Are Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. What You'll Do · Play a key role in providing excellent customer service to guests · Welcome arriving guests and provide them with assistance throughout their stay · Responsible for the check-in and check-out processes and maintaining accurate guest information · Monitor occupancy levels and suggest upgrades on an ongoing basis · Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction · Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed. · Proven ability to manage multiple tasks while maintaining a high level of customer service · Previous experience in a customer service role, preferably in the hospitality industry is an asset · Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries · Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction Qualifications · At least 1+ year of front desk or guest service experience · Minimum High school degree or equivalent · Excellent verbal communication and customer service skills · Basic computer literacy and knowledge of hotel software · Ability to work varied shifts including overnights, weekends, and holidays The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

ESSENTIAL JOB FUNCTIONS: 1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. 2. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Crescent and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. 3. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. 4. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. 5. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. 6. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. 7. Comply with attendance rules and be available to work on a regular basis. 8. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionDescription: Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience. At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership-while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment. JOB SUMMARY This position contributes to Sanctuary success by greeting and registering guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to exceed our superior standards. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. Greet guests immediately with a friendly and sincere welcome using a clear and positive voice. Listen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Prepare reports daily and distributes to all necessary departments. Run back-up reports and keep all reports up to date. Provide room keys and/or special packages as appropriate. Create new reservations and make changes to existing reservations as needed. Communicate with other departments on guest requests to ensure all guest needs are met. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Perform accurate, moderately complex mathematical functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner. Retrieve mail, small packages and facsimiles for guests as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor. Remain calm and alert especially during emergency situations and heavy resort activity. Summon bell staff for assistance to escort guests to their rooms as appropriate. Perform additional duties as requested by Front Office Manager. Requirements: JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Ability to maintain a pleasant disposition and work smoothly in a high stress work environment. Solid interpersonal skills and positive attitude is a must. Computer experience needed, preferably with Opera PMS. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to stand continuously to perform essential job functions. Clear, articulate telephone voice and excellent/professional communication skills required Ability to listen effectively, to speak and write English clearly. Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Will be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate. Detail oriented. Hearing and visual ability to observe and detect signs of emergency situations. Familiarity with the surrounding area is a plus. QUALIFICATIONS Education High School Diploma or equivalent Related Work Experience Hotel/resort reservation or front desk experience preferred. Computer experience needed, preferably with Opera PMS.

CIVANA's mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. ACCOLADES • 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - #3 Top Destination Spa • 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort • 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose • 2024 Reader's Digest - 20 Best Wellness Retreats to Help You Relax and Recharge • 2024, 2023, 2022 OpenTable Diners' Choice Award • 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US • 2023 Women's Health Travel Awards - Best Yoga Retreat in the World • 2023 Men's Health Travel Awards - Top Relaxation Destination • 2023 TripAdvisor Traveler's Choice Award • 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US • AAA Four Diamond Rating • AAA Inspector's Best of Housekeeping Award WHY YOU'LL LOVE WORKING AT CIVANA • Complimentary access to wellness classes & programming • Complimentary shift meal • Team member referral bonus • Affordable health insurance starting the 1st of the month following hire date • Generous Team Member & Friends & Family Resort rates and discounts • 401K Retirement plan with Employer Matching IDEAL CANDIDATES FOR FRONT DESK OR GUEST EXPERIENCE: We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. $750 sign on bonus. This is Regular Full Time position. Open availability all days is required all days of the week, including weekends and holidays, between the hours of 6:00am - 10:30pm. As a Guest Experience Guide (Front Desk) you will be responsible for: • Check guests in and out of their rooms • Assist guests with planning their Wellness Journey classes • Take reservations on the phone • Arrange transportation for guests QUALIFICATIONS • Previous customer service experience required. • Previous hotel/resort experience a plus, but not required. • Willing and able to work all shifts including weekends/holidays • Must have reliable transportation • Be able to work in a standing position for long periods of time • Passion for wellness

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills We're Leaving the Light On for our next Team Member! Is that you? Our Lightkeeper Service Culture Our Lightkeeper culture is the heartbeat of our operations, shaping every interaction across our team. Our commitment to a Heart For Service means putting others first and going the extra mile to support and uplift those around us. We believe in Care by finding opportunities to make others' days brighter through thoughtful gestures, both big and small. Respect is a cornerstone of our culture; we celebrate the diversity in every individual and uphold the dignity of each person we encounter. We take pride in Owning the Experience, embracing our roles to deliver outstanding service and resolve any conflicts with understanding and empathy. By embodying these four pillars, Lightkeeper not only defines who we are but also sets us apart from the competition.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay-it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! What you will have an opportunity to do: Position Overview: As the first point of contact for guests and residence owners, the Front Desk Agent delivers exceptional service throughout the arrival, stay, and departure experience. This role requires professionalism, attention to detail, and a guest-first mindset. Key Responsibilities: Greet and assist guests and residence owners with warmth and professionalism. Manage check-in/check-out processes, reservations, and special requests. Provide accurate information about hotel amenities, services, and local attractions. Handle guest inquiries, concerns, and emergencies with discretion and care. Support concierge services and promote hotel offerings through upselling. Maintain accurate records and process financial transactions securely. Communicate effectively with internal departments to ensure seamless service. Follow all safety, security, and operational procedures. What are we looking for? Qualifications: 1+ year of front desk or customer service experience preferred. Proficient in English; clear verbal and written communication. Familiarity with Opera or similar hotel management systems. Strong interpersonal skills and ability to stay composed under pressure. Ability to stand/walk for extended periods and handle multiple tasks. Knowledge of Scottsdale and surrounding areas is a plus. Computer experience needed, preferably with Opera. Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Job Description Assists the guest efficiently, courteously and professionally in all front desk related functions. Maintains a high standard of service and hospitality at all times. Education & Experience • High school graduate • College degree preferred • Previous experience working in a in customer service industry • Must write, read and speak English and Spanish • Basic computer skills Physical Requirements • Able to stand for long period of times • Able to bend and reach constantly • Able to lift approximately 30 pounds • Able to work under pressure in a fast paced environment

At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: PEP experience required A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

**This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ ** Day to Day: This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels. Desired Skills: 2+ years customer service 1+ years with previous experience working in a front desk/receptionist/check in capacity