Front desk clerk jobs in Leavenworth, KS - 343 jobs
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Front Desk Clerk
Front Desk Agent
Front Desk Attendant
Data Entry Processor
Night Auditor/Front Desk
Front Desk Receptionist
Hotel Front Desk Attendant
Holiday Inn Kansas City Downtown 4.1
Front desk clerk job in Kansas City, MO
Job Description
We are searching for an enthusiastic, service-focused hotel frontdesk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 - $18 hourly
Responsibilities:
Field customer complaints when necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Bookkeeping: keep accurate records of all hotel guest account information
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
High school graduate, GED recipient, or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Welcome to the Holiday Inn Kansas City Downtown!
We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car.
The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).
The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.
$15-18 hourly 28d ago
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Data Entry
Mindlance 4.6
Front desk clerk job in Kansas City, MO
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description:
Hours: Monday- Friday 8AM - 5PM
Location: Kansas City, MO
Dress Code: Business casual
Support the Reproduction Services Team by performing data entry and administrative tasks focused on Data Inventory Project.
Responsibilities involved (but not limited to):
• Review Reproduction online database against customer files for discrepancies
• Primary Identification of stud dog's collections in storage
• Handling of canine or equine frozen semen; position involves liquid nitrogen
• Upload new and existing customers' information to the online database
• Research and validate customer account information
• Research customer transactions as needed
• Tracking shipments
• Providing customers requested documents such as proof of delivery, invoices, packing slips, etc
Qualifications:
• Animal Science/Ag Business/Vet Tech background preferred
• Analytical and organizational skills
• Strong attention to detail and a high degree of accuracy
• Business level verbal and written communications
• Problem-solving skills and process oriented
• Able to work with a team as well as independently, as needed
• Effectively prioritizes to complete tasks and take accountability for quality and completeness of work
• Working knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer applications
• Experience with SAP preferred
Qualifications
Qualifications:
• Animal Science/Ag Business/Vet Tech background preferred
• Analytical and organizational skills
• Strong attention to detail and a high degree of accuracy
• Business level verbal and written communications
• Problem-solving skills and process oriented
• Able to work with a team as well as independently, as needed
• Effectively prioritizes to complete tasks and take accountability for quality and completeness of work
• Working knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer applications
• Experience with SAP preferred
$29k-33k yearly est. 60d+ ago
Agent Front Desk- Fort Leavenworth
Msccn
Front desk clerk job in Leavenworth, KS
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
$24k-29k yearly est. 35d ago
Front Desk Receptionist
Momentum Solutions 4.6
Front desk clerk job in Kansas City, MO
We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our FrontDesk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors.
Job Description:
We are seeking enthusiastic and professional FrontDesk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success.
Key Responsibilities:
Greet and assist clients, visitors, and employees with a friendly and professional demeanor.
Manage incoming calls and direct them to the appropriate departments.
Handle email correspondence and general inquiries.
Schedule and coordinate appointments or meetings as needed.
Maintain a clean and organized frontdesk area.
Support administrative tasks and assist other departments as required.
What We Offer:
Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role.
Competitive hourly pay.
Flexible scheduling for part-time positions.
A collaborative and supportive work environment.
Opportunities for growth and advancement within the company.
Requirements:
High school diploma or equivalent; additional education is a plus.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and general computer literacy.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Previous receptionist or customer service experience is a plus, but not required.
How to Apply:
If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!
$26k-33k yearly est. 60d+ ago
Hotel Front Desk Agent
Kansas City Marriott Downtown
Front desk clerk job in Kansas City, MO
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the FrontDesk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Requirements
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
$25k-30k yearly est. 27d ago
Hotel Front Desk Agent
Avion Hospitality
Front desk clerk job in Kansas City, MO
Requirements
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
$25k-30k yearly est. 29d ago
Hotel Front Desk Agent
Kansas City Marriott Downtown Job Opportunities
Front desk clerk job in Kansas City, MO
Job DescriptionDescription:
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the FrontDesk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Requirements:
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
$25k-30k yearly est. 26d ago
Front Desk Night Auditor
Orangewood Inn & Suites KCI
Front desk clerk job in Kansas City, MO
Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:
$15 - $17 hourly
Responsibilities:
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Ensure all guests feel they are having an exceptional experience at the property
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications:
Great communications. and excellent customer service skills are required
Requires a flexible schedule that allows for overnight shift hours
High school diploma or equivalent required; some college preferred
Must be computer proficient; experience with accounting or reservation software is a bonus
Experience in the hospitality industry or guest services is preferred, but not required
About Company
We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.
$15-17 hourly 6d ago
Front Desk Agent (Part-time)
General Hotels Corporation 3.9
Front desk clerk job in Lawrence, KS
***DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS*** The FrontDesk Agent is a member of the Front Office team. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must. DUTIES AND RESPONSIBILITIES This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.; canceling room reservations according to procedures; and any other duties, as assigned.
Qualifications Include: (not limited to)
Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred.
Excellent communication skills both verbal and non-verbal.
Guest service oriented demeanor is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude.
Excellent phone and computer skills.
Ability to read and speak English.
Previous cash handling experience preferred.
Bar duties
$24k-28k yearly est. 60d+ ago
Front Desk Agent (44827)
Providence Hospitality Group
Front desk clerk job in Kansas City, KS
Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: Provides frontdesk services to guests in a friendly, efficient, and professional manner.
DUTIES AND RESPONSIBILITIES:
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork
Maintains frontdesk area in a clean and orderly fashion
Possesses and maintains thorough knowledge of hotel and area's attractions
Completes all necessary paperwork; maintains files and records
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing
Performs other related duties as assigned by management
Qualifications
QUALIFICATIONS:
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Acute attention to detail
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Excellent customer service skills
Ability to understand and follow written and verbal instructions
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds
Bilingual skills a plus
EDUCATION AND EXPERIENCE:
Prior experience in hospitality industry or equivalent preferred
COMPETENCIES:
Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand, walk, bend, and reach
Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment
Occasionally required to lift/push/carry items up to 25 lbs.
SALARY:
HOURS:
BENEFITS:
Medical, Dental, and Vision Insurance
Voluntary Short-Term and Long-Term Disability
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required sick pay
8 Paid Holidays
Hotel discounts by brand
$24k-29k yearly est. 1d ago
Hotel Front Desk Agent
Homewood Suites
Front desk clerk job in Kansas City, KS
The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of FrontDesk Agent. This is a parttime 3p-11p opportunity. There is an option to cross train to 7a-3p or 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience.
Summary
Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Essential Job Duties
â- Greets guests with genuine and warm spirit of hospitality
â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
â- Posts transactions to guest and master accounts
â- Reviews guest account balance, ensuring that payment is secured
â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
â- Reviews arrivals and blocks special requests
â- Processes required reports, including down time, high balance, etc.
â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
â- Handles guest requests and concerns in a courteous and efficient manner
â- Coordinates the delivery of guest services by other hotel departments and outside businesses
â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
â- Prepares guest amenities, and ensures delivery in a timely manner
â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking
â- Handles check-out procedures swiftly and accurately and assists guests on departure.
â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
â- Stores guest luggage
â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
â- Operates the franchise terminal and performs designated maintenance tasks
â- Maintains procedures for credit control and handling of financial transactions
â- Maintains guest safety & privacy by adhering to established procedures
â- Issues safety deposit boxes for guest use, following security protocol
â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
â- Assists with the relocation of guests, when necessary
â- Assists other departments during slow periods
â- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador' who:
â- Maintains a professional image, including appearance, verbiage, and body language, at all times
â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
â- Fosters teamwork by offering assistance to others, as needed
â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
â- Recommends other Baywood properties to our guests, when appropriate
â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications
Education:
â- High School diploma
Certifications / Licenses:
â- TIPS, or similar approved, alcohol server training certification (as required)
Experience:
â- Previous hotel FrontDesk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual FrontDesk experience.
Additional Skills:
â- Ability to multi-task
â- Ability to communicate effectively, both written and oral
â- Bilingual (Spanish & English) preferred, depending on geographic market
â- Ability to work the shifts required for the position
â- Ability to learn and adhere to Brand & Baywood Hotels' standards
â- Ability to take information from various sources and determine a responsible course of action
â- Ability to understand interdepartmental relationships
â- Ability to operate office equipment and industry specific software (PMS)
â- Ability to remain calm during stressful situations
Physical Demands
â- Walking and Standing:
100% (Must be able to stand for the entire shift, usually 8 hours)
â- Sitting:
Rarely
â- Bending, Stooping, Reaching:
Occasionally
â- Lifting, Push/Pull:
40 lbs infrequently
â- Driving:
Rarely
â- Traveling:
None
Environmental Conditions:
â- Inside:
Protection from weather conditions but not temperature changes
â- Outside:
Rarely
View all jobs at this company
$13 hourly 60d+ ago
Front Desk Agent
Peregrine Hospitality
Front desk clerk job in Lawrence, KS
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$24k-29k yearly est. 60d+ ago
Part-time Front Desk Attendant
Hilltop Lodging
Front desk clerk job in Kansas City, MO
The FrontDesk is a great place to start if you're interested in a career in hospitality. The FrontDesk Attendant reports directly to the Assistant General Manager and is responsible for the following:
Greeting & checking in guests
Handling guest requests
Answering internal/external calls
Taking reservations over the phone
Running shift reports & balancing cash drawers
Properly executing daily closing reports
Assisting other departments with guest needs including communicating issues to department supervisor
Special Requirements
Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
Minimum availability of 16 hours per week for part-time employees
Comply with hotel and/or department uniform and professional behavior and appearance standards
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
Review and approve electronic timecard weekly for accuracy
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.
Characteristics of a Strong FrontDesk Attendant Candidate
Outgoing
Ability to Multitask
Patience
Willingness to listen and respond to guest needs
Attention to detail
While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate.
Benefits
Affordable health insurance with employer premium contributions available to all full-time associates
Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
Paid Time Off (PTO) available to full-time associates
Exclusive discounts at Marriott Hotels
Requirements
High School Diploma or equivalent
Experience with Lightspeed, Fosse, and MICROS systems preferred
Liquor License - KCMO, or ability to obtain one within 30 days of hire
$20k-26k yearly est. 60d+ ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk clerk job in Overland Park, KS
Property Description
Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Apply now and take the next step in your career with Marriott Kansas City Overland Park! #Marriott #OverlandParkJobs #HospitalityCareers #HotelJobs #TeamMarriott #KansasCity
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$24k-28k yearly est. Auto-Apply 34d ago
Front Desk Agent
Lotus Holdings
Front desk clerk job in Independence, MO
We are looking for a FrontDesk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Flexibility is important. Shifts: 7am-3pm 3pm-11pm and sometimes 11pm-7am Holidays, Weekends.
Greet and welcome guests
Answer customer questions
Answering questions and addressing concerns
Screen and direct incoming calls and emails
Record and relay messages
File paperwork
Maintain inventory and restock supplies when necessary
Maintain a clean reception area
Keeping frontdesk tidy and presentable with all necessary material
Requirements:
Proven experience as frontdesk representative.
Familiarity with office machines (Visual Matrix. fax, printer.)
Knowledge of office procedures.
Proficient in English (oral and written)
Strong communication and people skills.
Success working as a team!
Help sort, wash, and fold linen and terry.
Good organizational and multi-tasking abilities.
Adaptability.
Problem-solving skills.
Customer service.
High School diploma; additional qualifications will be a plus
Attention to detail.
Professional appearance and demeanor.
Qualifications
One year of FrontDesk Agent experience at a hotel
Experience with Visual Matrix (preferred)
$25k-30k yearly est. 1d ago
Front Desk Agent
Topeka Investment Group
Front desk clerk job in Topeka, KS
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
IHG experience preferred.
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$24k-29k yearly est. 60d+ ago
Front Desk Attendant
900 New Hampshire Lodging
Front desk clerk job in Lawrence, KS
The FrontDesk is a great place to start if you're interested in a career in hospitality. The FrontDesk Attendant reports directly to the Assistant General Manager and is responsible for the following:
Greeting & checking in guests
Handling guest requests
Answering internal/external calls
Taking reservations over the phone
Running shift reports & balancing cash drawers
Properly executing daily closing reports
Assisting other departments with guest needs including communicating issues to department supervisor
Special Requirements
Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
Minimum availability of 16 hours per week for part-time employees
Comply with hotel and/or department uniform and professional behavior and appearance standards
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
Review and approve electronic timecard weekly for accuracy
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.
Characteristics of a Strong FrontDesk Attendant Candidate
Outgoing
Ability to Multitask
Patience
Willingness to listen and respond to guest needs
Attention to detail
While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate.
Benefits
Affordable health insurance with employer premium contributions available to all full-time associates
Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
Paid Time Off (PTO) available to full-time associates
Exclusive discounts at Marriott Hotels
Requirements
High School Diploma or equivalent
Experience with Lightspeed, Fosse, and MICROS systems preferred
Liquor License - KCMO, or ability to obtain one within 30 days of hire
Must be willing to complete drug screen and background check in accordance with federal and state laws
$17k-22k yearly est. 60d+ ago
2026 Concession Stand/Front Desk Attendant
City of Prairie Village 3.4
Front desk clerk job in Prairie Village, KS
Nature of Work:
Under general supervision, is responsible for sales, food preparation, concession stand equipment maintenance, and the cleaning and upkeep of the concession stand, pool deck, and frontdesk areas.
Food sales and preparation including operation of food service equipment.
Maintain work areas in a clean and organized manner.
Clean the concession stand, frontdesk, pool deck, and surrounding areas.
Help in the daily operations of opening and closing the concession stand.
Operate a cash register.
Follow department policies and procedures as well as Health Department guidelines.
Perform other duties as assigned or directed
Arrive to work every day, on time as scheduled.
Required Knowledge, Skills, and Abilities:
Ability to follow routine verbal and written instructions.
Knowledge of or ability to operate food preparation machines such as microwave, cheese dispenser and food warmer.
Ability to work both independently and in a team environment.
Minimum Qualifications:
Some High School or working towards High School diploma. Some related work experience preferred but not required.
Must be at least 15 years old by May 22, 2026
Must be available and flexible to work various hours during the week and weekend through Labor Day (exception for college students).
Bonus potential based on hours worked
$22k-27k yearly est. Auto-Apply 40d ago
Front Desk Fitness Attendant
Elevation Corporate Health
Front desk clerk job in Overland Park, KS
Why You'll Love Working at Aspiria Fitness Aspiria Fitness isn't your average fitness center - we're a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do:
💪 New and Modern Equipment: We're constantly updating our fitness floor with top-of-the-line strength and cardio equipment.
🧘 Unique Group Classes: From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged.
💆 Wellness Focus: On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy.
🎉 Community Energy: We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be.
🤝 Team Atmosphere: You'll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment.
SHIFT: 4PM-Close and Weekends
Summary:
The FrontDesk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The FrontDesk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.
% of Time
Essential Functions
70%
CUSTOMER SERVICE
Anticipate member needs and provide proactive service during peak and non-peak times
Engage with members on a one-on-one basis, providing education, support and ensuring their safety
Provide prompt response to medical emergencies and complete required documentation with proficiency
Ensure proper and accurate membership processing procedures are followed
Listen, cooperate, and be respectful towards all team members, members, and client(s)
Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged
Be readily available to answer questions, assist members and support fellow team memb
Demonstrate proactive communication to keep General Manager informed of important program and client developments
20%
ADMINISTRATION
Ensure proper membership processing procedures are followed
Respond to emergency situations in accordance with Elevation Health and client site policy
Report all maintenance, facility and risk management items promptly
Communicate professionally and respond promptly to emails, phone calls and member inquiries
Promote available member services and programs
Enforce facility policies and procedures
Review company communications and complete action items by established due dates
10%
OTHER
Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel
Meet and support objectives, goals and initiatives of the specific Elevation team
Contribute new ideas, seek internal and external resources to support the goals of the teams
Adheres to timelines, produces quality work, show initiative by taking on team responsibilities
Attend and actively participate in team meetings
Seek out internal/external resources and explore opportunities for professional growth
Other duties as assigned
Skills, Qualifications, and Requirements:
Education: High School Diploma
CPR/AED certification required
Excellent verbal/written communication, customer service, and presentation skills
Excellent computer skills including Microsoft and Google Suite
Maintain all required certifications throughout duration of employment
Show support for company values through participation in Elevation programs and meetings
Adhere to policies and procedure outlined in the Elevation Handbook
Adheres to site uniform policy/Elevation Health dress code
Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement
Travel Requirements:
None/Minimal
$17k-22k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Woodside Kc
Front desk clerk job in Westwood, KS
The Club Desk employee works at the north and south side buildings and is primarily responsible for welcoming members and guests into the Club while exhibiting an enthusiastic and professional attitude. The employee is responsible for monitor member check ins and charging member accounts as services and/or products are sold. This individual is always patient and courteous with an outgoing personality and has a unique ability to exercise good judgment while providing excellent customer service. This position also provides limited administrative support to the Group Fitness Department.
Duties / Responsibilities
Acknowledges and greets everyone who comes into the Club
Checks in members / guests, verifies membership status and assists the members and/or guests in finding where they need to be
Professionally handles communications to members with regards to any past due membership accounts
Obtains signed waivers for members and/ or guests as required
Registers participants into programs, collects applicable fees while verifying accurate information
Professionally handles all incoming calls and directs them to the appropriate staff, if needed
Responds to member and/or guest inquiries according to Club policy
Responds to any member and/or guest emergency according to Club policy
Follows all outlined accounting and cash handling policies and procedures
Handles tennis court reservations and collection of applicable fees, if any
Properly handles Lost & Found items per outlined policies and procedures
Assigns lockers and collects fees
Monitors and stocks clean towels, fitness floor wipes, etc.
Follows Club policies and procedures regarding member and guest activities and enforces those policies
Provides secondary support for housekeeping by keeping up on cleaning of member/guest areas, folding towels, proactively addressing issues and any other needs
Maintains a clean and debris free area including desk and lobby areas
May at times be asked to support special events within Club
Moves throughout the shift with purpose; no personal cell phone usage during shift
Complies with Club's employee handbook manual, departmental policies and procedures and with all applicable federal and state employment laws
All other duties as assigned
Group Fitness Administrative Work
Updates the digital GF class schedule changes and instructor changes
Other administrative tasks needed to support the Director of Group Fitness
Qualifications
Job Standards
Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to: Education/
Experience:
High School Diploma or equivalent required
Minimum of 1 year of customer service experience is required
Basic math and above average computer skills (Microsoft, Excel, Word, Outlook, POS systems)
Professional appearance and demeanor
Reception experience is preferred
Skills:
Professional, friendly, outgoing personality and enjoy social interaction
Excellent customer service and strong communications skills
Ability to use computers and related technology efficiently and learn applicable Club software systems
Time management and organizations skills: ability to multitask
Judgment and problem-solving skills
Attentive to detail
Licenses/Certifications:
Valid Driver's License - or reliable transportation to work
CPR and/or First Aid/AED Training preferred
Special Requirements:
Regular and predictable attendance is required - must be reliable
Ability to stand for the entire shift
Ability to move or lift as much as 50 pounds on a regular basis
Ability to communicate well both verbally and in written form
How much does a front desk clerk earn in Leavenworth, KS?
The average front desk clerk in Leavenworth, KS earns between $16,000 and $24,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Leavenworth, KS