Front desk clerk jobs in Northampton, MA - 237 jobs
All
Front Desk Clerk
Front Desk Receptionist
Front Desk Agent
Customs Entry Clerk
Front Desk Attendant
Data Entry Technician
Order Entry/Customer Service
Excel Technologies 3.9
Front desk clerk job in Enfield, CT
Excel Technologies, Inc. is a family-run designer, manufacturer and global distributor of supplies, instruments and equipment with disruptive technologies in optical applications and materials preparation for large aerospace and defense OEM's. We empower customers to understand their materials by delivering the industry's most comprehensive suite of products and services for materials preparation, inspection, measuring and analysis. Our customers represent the elite of modern engineering and manufacturing, spanning industries that shape the future - aerospace and defense, advanced manufacturing, automotive, energy, electronics, and medical technology including multiple partners at the forefront of humanity's race to return to space (we can't mention any names; but think Musk, Bezos and Branson...you get the picture).
As a family-run, and now woman owned, small business of over 53 years, Excel remains invested in yesterday, today and tomorrow. Our experience, stability and growth are rooted in maintaining unparalleled attention to detail and consistently working to exceed expectations. And, like a family, our success starts and ends with building and fostering relationships through effective, ongoing communication and collaboration.
Duties & Responsibilities
Accurately process detailed orders received via online, fax, e-mail, and telephone while adhering to established company standards
Manage customer portals and EDI transactions
Daily preparation of end of day reports and review of orders in process
Generate shipping documents and labels (communicate with logistics companies when necessary)
Participate in receipt of goods and invoicing process
Maintain electronic (CRM System / Pipeline) and hard copy files including supplier/vendor surveys
Participate in daily team huddles
Customer service tasks related to order processing, including but not limited to; acknowledgements, clarifications, order status, inventory status, backorders, tracking information and CRM pipeline
Perform general office tasks and work on projects that may not be associated with daily activities, as requested at the discretion of management
Resolve order errors and pricing discrepancies; work to prevent similar future errors
Communicate with team members regarding outbound and inbound shipments (process RMA's as needed)
It is expected that duties and responsibilities are performed in accordance with standard operating procedures and requirements.
Experience & Requirements
This is a flexible position open to candidates with varying levels of experience; order processing, customer service, order fulfillment, inventory control and administrative warehouse experience is an advantage. Candidates should demonstrate exceptional organizational, time management, and prioritization skills and possess excellent verbal and written communication skills. Successful candidates are able to multitask and process customer documents in an ERP environment quickly and accurately, with little supervision. Proficiency with Microsoft Excel, Outlook and Word is expected. Candidates are expected to accurately type 50 wpm, at minimum. Experience with shipping software (UPS WorldShip, FedEx) and/or enterprise software solutions (e.g. CRM, ERP, EDI) is a bonus.
***Note - Part time candidates can be considered with a schedule of 8:30AM - 3:00PM or 9:00AM - 3:30PM***
Compensation
Excel offers a competitive salary depending on experience and a full complement of benefits.
$42k-51k yearly est. 60d ago
Looking for a job?
Let Zippia find it for you.
Front Desk Agent
Monarch Place 4.4
Front desk clerk job in Springfield, MA
Job DescriptionDescription:
Guest Service Agent - Sheraton Hotel
Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team.
Key Responsibilities:
- Perform check-in and check-out procedures in accordance with Marriott standards
- Post charges to guest folios accurately and efficiently
- Maintain inventory of gift shop items and assist guests with purchases
- Enroll guests into the hotel's guest loyalty program to enhance their experience
- Receive and handle incoming and external calls professionally
- Transfer calls to appropriate departments or personnel
- Attend pre-shift meetings to stay informed about hotel updates and special events
- Create key packets for group check-ins to ensure smooth arrivals
- Explain hotel services, amenities, and features to guests
- Perform all other duties as assigned to support hotel operations and guest satisfaction
Skills and Qualifications:
- Knowledge of hotel policies, procedures, and services, with a general understanding of other departments
- Exceptional computer skills, including familiarity with hotel management software
- Excellent communication skills in English, both verbal and written
- Ability to handle multiple tasks efficiently and remain calm under pressure
- Strong interpersonal skills and a professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application.
Requirements:
$33k-40k yearly est. 27d ago
PT Service Desk Clerk - Front End - 0634
Ahold Delhaize
Front desk clerk job in Hartford, CT
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$25k-32k yearly est. 5d ago
Front Desk Attendant - Northampton, MA
Spare Time Entertainment 4.0
Front desk clerk job in Northampton, MA
Job Responsibilities
Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.)
Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary.
Answer guest inquiries over the phone and in person; providing accurate information.
Inform guests of upcoming promotions, specials, and events.
Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
Balance receipts, count cash, and complete daily shift paperwork.
Manage lane inventory and assists with lane turnover tasks.
Maintain a sanitary, organized, and presentable area.
Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
Perform opening and closing duties as required.
Monitor guests for rule violations.
Report all company violations to management.
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Qualifications
High school diploma or equivalent preferred.
6+ months previous entertainment center, hospitality, or retail experience.
Work Environment
The noise level can be loud and may contain lighting effects such as lasers and strobes.
This job requires working with large crowds and children.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Able to stand and walk for extended periods of time and able to lift 50 pounds.
This position regularly requires long hours and frequent weekend work.
$28k-37k yearly est. 60d+ ago
Front Desk Agent
Arbor Lodging 3.5
Front desk clerk job in Farmington, CT
Part-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $18.00
$32k-38k yearly est. 9d ago
Front Desk
Northern Medical Care PC 4.2
Front desk clerk job in Hillsdale, NY
Job DescriptionBenefits:
Competitive salary
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a FrontDesk for our Medical office to join our team! As a frontdesk you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Medical office which specializes in Neurology, headaches and spine care is looking to hire frontdesk medical receptionist/Medical Assistant . We have a position open to work.
Medical Receptionist needs to be able to work on:
Queens office - Monday 9-6:30pm /till close, (Tuesday 9 -5 /till close ), Wednesday ( 9-4), Thursday (9-5 /till close),
Fridays ( 9- 3pm/till close )
**Brooklyn office Monday ( 11:00- 5:00 pm ) , and every other Thursday, ( 11- 5pm ) occasional fill in when coverage is needed and in Manhattan alternating Wednesdays (10-4:00 pm) and every other Wednesday in Manhattan - ( 12:00 - 7:00 pm ) **
and
Job Responsibilities:
Will do verify insurance eligibility, authorizations for medications/ procedures. Prepare and set up IVs.
Answer calls, schedule appointments, scan documents into electronic medical records system, sends and reviews incoming faxes. Will confirm patient appointments, obtain referrals from patient's primary care doctors and more.
Qualifications: Must have at least one year experience working in medical office as a receptionist/ frontdesk and have experience doing eligibility and authorizations.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Must have at least one year experience working in medical office as a receptionist/ frontdesk and have experience doing eligibility and authorizations.
$26k-31k yearly est. 14d ago
Front Desk
Big Sky Fitness
Front desk clerk job in Newington, CT
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Profit sharing
Training & development
Job description
Be a part of something great! Big Sky's FrontDesk Team helps thousands of members change their lives every single day. If you're looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today! Compensation and Benefits:
● Paid Training● Opportunity for advancement● Flexible schedule● Increased social opportunities● Valuable work experience● An opportunity to make a difference in the lives of others● Compensation: $18-$20 per hour
Duties and Responsibilities:
● Promote quality customer service● Process memberships using effective sales/customer service techniques● Act as the first point of contact for potential and current members and is also responsible for presenting a positive image for the company● Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner● Make protein shakes for members● Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling● Maintain cleanliness of facility● Update informational displays with promotions and literature● Attend mandatory meetings/training outside of regular working hours
Qualifications:
● Excellent communication and organizational skills● Ability to work in a fast-paced environment and multi-task effectively● Enthusiastic Personality● Prior experience in customer service or sales is a plus, but not required Compensation: $18.00 - $20.00 per hour
$18-20 hourly Auto-Apply 60d+ ago
Front Desk Receptionist - Optometry
Community Health Connections 4.2
Front desk clerk job in Leominster, MA
JOIN THE CHC FAMILY!
We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Medical Office Supervisor, the FrontDesk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the FrontDesk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed.
Responsibilities include:
Receives and directs incoming patients.
Reviews and updates patient information related to demographics and insurance.
Follows established health center protocol for the check-in, encounter form production, and check-out.
Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation.
Schedules walk-in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed.
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients.
Minimum Qualifications:
High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred.
Bilingual in Spanish is a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred.
Demonstrated interpersonal relationship skills.
Demonstrated proficiency in reading, writing and speaking in English.
Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Employee Assistance Program (EAP)
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn's”, team building, and more!)
Employee Assistance Program (EAP)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
$39k-44k yearly est. 8d ago
Front Desk Agent (Part Time)
Peregrine Hospitality
Front desk clerk job in Lenox, MA
As a FrontDesk Agent, you are customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property's front office in this dynamic work environment. The FrontDesk Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks.
Job Responsibilities
Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience.
Uphold friendly, courteous telephone service and interactions with guests and fellow employees.
Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests.
Preserve the security and privacy of guest rooms and administrative keys.
Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs.
Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients.
Receive and send guest and hotel mail, packages, and facile transmissions.
Maximize revenues through sales strategy and outstanding customer service.
Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding.
Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations.
Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Work Hours
Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Experience and Education:
At least 1 year of hospitality related experience
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources.
This company is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
$32k-39k yearly est. 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk clerk job in Windsor Locks, CT
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$29k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Benchmark Senior Living 4.1
Front desk clerk job in Leominster, MA
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the FrontDesk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the FrontDesk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
Starting at $16/hr.
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Offers refreshments (coffee, water, etc.) to visitors, where applicable
Manages doctor appointment book and beauty appointment book.
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Keeps lobby clean and neat, free of clutter and trash
Requirements
High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match
Medical, Vision & Dental Benefits
Tuition Reimbursement Program
Vacation and Health & Wellness Paid Time Off
*Eligibility may vary by employment status
$16 hourly 6d ago
Front Desk PT - Westfield
Barkefeller Group
Front desk clerk job in Westfield, MA
to Barkefellers and Franchisees'
The FrontDesk Attendant will be responsible for checking guests in and out, conduct facility tours, escort canine and feline guest to their suites, answer customer inquiries over the phone, in person and on-line. Develop knowledge of, promote and sell all Barkefellers services and products. Continuously ensure that frontdesk and lobby are is kept clean and presentable at all times in order to provide a 5-star facility.
Essential Duties and Responsibilities:
Ability to check in and out guests and their pet
Ability to answer incoming customer questions, concerns in person, on the phone and online
Ability to handle monetary transactions
Ability to perform light housekeeping duties such as: washing windows, dusting, running sweeper, and mopping as the need arises in the lobby area
Ability to perform retail sales by developing a strong knowledge of services and products offered
Ability to move or lift 40lbs pounds or more depending upon the task
Ability to perform routine play activities and interaction with the pets in the hotel as the need arises
All other duties assigned by Manager.
REQUIREMENTS:
Basic office skills (computer, phone, grammar, spelling), basic math competency. The employee must be comfortable working in a fast-paced environment and have strong customer relations skills. The employee must stay current in all education and attend all mandatory meetings as they become available. The employee must be able to adhere to the physical demands of the position by being able to run, lift, and bend on any given occasion. The employee must be 18 years of age and have a high school diploma or GED. The employee must have reliable transportation to and from work in order to show up at their scheduled time and ready for work.
Provide 5-Star Customer Service to Our Furry Guests & Their People!
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible medication to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
$32k-39k yearly est. 7d ago
Data Entry Technician
Absolute Precision Group
Front desk clerk job in East Hartford, CT
Benefits:
Paid time off
Training & development
Bonus based on performance
Company parties
Competitive salary
Absolute Precision Group is looking for the right candidates to join our growing family.
Job Description:
Transferring data from paper formats into computer files or database systems
Maintain records and certificates which contain detailed results of the calibration of each item of equipment in accordance with documented procedures.
Open to learning every aspect of the job.
Job Requirements:
Entering and updating information into relevant databases
Attention to detail and ability to work with minimal supervision.
Math and computer skills ( excel & office)
Good at following directions.
Ability to function as part of a team.
Compensation: $35,000.00 - $45,000.00 per year
$35k-45k yearly Auto-Apply 60d+ ago
Front Desk Receptionist (Worcester)
Dental Dreams LLC 3.8
Front desk clerk job in Worcester, MA
The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
At least 1 year of recent work experience - Required
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. Auto-Apply 3d ago
Front Bar Receptionist
Face FoundriÉ
Front desk clerk job in Westfield, MA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$31k-40k yearly est. 60d+ ago
front desk receptionist
Biotron Limited
Front desk clerk job in Westfield, MA
This frontdesk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other business communications. It is a fun, rewarding, and high-energy work environment. There is opportunity for salary increases and bonuses with your growth. We can train, but best fit is: honest and up front, professional communication skills, accurate with money and numbers, organized, enthusiastic about improving job performance and about reaching business goals and looking for long term employment.
$31k-40k yearly est. 60d+ ago
Front Desk Agent
La Quinta Inn & Suites
Front desk clerk job in Fiskdale, MA
Job Description
We are looking for a Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to guest complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Experience with hotel reservations software.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
'
Communication method(s) used:
Email
Phone
In person
$32k-39k yearly est. 30d ago
Front Desk Agent
Anadi Hotels
Front desk clerk job in Fiskdale, MA
Job Description
We are looking for a Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to guest complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Experience with hotel reservations software.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
'
Communication method(s) used:
Email
Phone
In person
$32k-39k yearly est. 30d ago
Front Desk Receptionist - Optometry
Community Health Connections 4.2
Front desk clerk job in Leominster, MA
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Medical Office Supervisor, the FrontDesk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the FrontDesk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed.
Responsibilities include:
* Receives and directs incoming patients.
* Reviews and updates patient information related to demographics and insurance.
* Follows established health center protocol for the check-in, encounter form production, and check-out.
* Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation.
* Schedules walk-in appointments, in collaboration with the Nurse of the Day
* Schedules patient appointments according to established protocol
* Provides coverage to Medical Records as needed.
* Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients.
Minimum Qualifications:
* High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred.
* Bilingual in Spanish is a plus
* 1-year similar work experience or in a medical office environment preferred
* Computer skills for accurate data entry
* Knowledge of basic medical terminology preferred.
* Demonstrated interpersonal relationship skills.
* Demonstrated proficiency in reading, writing and speaking in English.
* Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
* 401k
* Generous vacation and personal time for eligible employees
* Sick time
* Medical, dental, and vision insurance
* 100% paid Life insurance/AD&D
* 100% paid Long-Term disability.
* Employee Assistance Program (EAP)
* Discounts on travel and entertainment!
* Discounts on cell phone service, computer purchases, and more!
* College Tuition Rewards/CMEs
* Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
* Employee Assistance Program (EAP)
* EyeMed Vision Care Program
* Accident & Cancer Insurance
* Educational development reimbursement
* Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
$39k-44k yearly est. 10d ago
Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Front desk clerk job in Worcester, MA
Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does a front desk clerk earn in Northampton, MA?
The average front desk clerk in Northampton, MA earns between $26,000 and $38,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Northampton, MA