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Front desk clerk jobs in Sandwich, MA

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  • Front Desk Receptionist

    Plymouth Orthodontics

    Front desk clerk job in Plymouth, MA

    NOW HIRING: Front Desk / Insurance Coordinator Plymouth Orthodontics Plymouth, MA If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading. Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day. And were looking for afront desk superstarwho can keep up. Youre the type of person who: Gets arush from a busy, fast-paced day Knowsinsurance verificationlike its your second language Lovestechnologyand picks up new systems FAST Lives forhospitality warm, friendly, professional Stayscalm under pressureeven when the phones light up Wants togrow, not just work another job Shows upearly, takesownership, and cares about thedetails If thats you You will THRIVE here. Skills That Make You a Perfect Fit Experience withinsurance verification+ understanding PPO dental plans Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools Strongorganizational skills you follow up, follow through, and follow the system Ability tomultitask like a boss Positive energywith elite communication Ahospitality mindset: warm greetings, kindness, professionalism Loves being part of agrowing teamand contributing to the culture Schedule Monday Thursday 8:00 AM 5:30 PM (Three-day weekends always.) What Youll Do Greet patientswith genuine warmth and enthusiasm Answer phones+ schedule appointments with accuracy Verify insurancequickly and confidently Keeptreatment plansand patient data organized NavigateCloud9like a champ Help maintain aclean, efficient, professionalfront-desk flow Support the teamwhen things get busy (which is often in the BEST way) This isnt a slow office. This is ahigh-energy, high-standard, high-growth orthodontic practice. If that excites you, youre our person. Compensation Competitive pay- based on experience We take care of our team because they take care of our patients Why Join Us Work with adoctor and leadership team who actually care Growth-oriented practicewith opportunities to advance Fun, supportive culture Clear expectations +strong systems Make areal impacton patients every single day At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!
    $31k-40k yearly est. 1d ago
  • Public Safety Monitor-Front Desk

    Southcoast Health System 4.2company rating

    Front desk clerk job in New Bedford, MA

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Monitor-Front Desk Hours: 20hrs Shift: Evening shift, 2:45pm - 8:15pm with weekend and holiday rotation Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision. Qualifications High school diploma or GED equivalent required. Prior security, customer service, or administrative experience a plus. Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $19.50 - USD $27.50 /Hr.
    $19.5-27.5 hourly Auto-Apply 60d+ ago
  • Front Desk Agent Evening Shifts

    Peregrine Hospitality

    Front desk clerk job in Barnstable Town, MA

    Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records. • Provide guests with information about hotel facilities and local attractions. • Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. • Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. • Maintain extensive knowledge of the hotel's services, facilities, and the local area. • Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. • Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. • Work cohesively with the team, supporting management and collaborating professionally with co-workers Skills and Abilities • Understand the mission, vision, and goals of the hotel. • Must be able to prioritize and work efficiently with limited supervision. • Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs. • Must possess basic computer skills. • Strong attention to detail and the ability to handle multiple tasks simultaneously. • General knowledge of the city where the hotel is located and its attractions. • Extensive knowledge of the hotel, its services and facilities. • Ability to handle cash and balance cash drawer required. • Strong team player, able to partner with management and other employees in a professional manner. Job Qualifications/Requirements Education: High School diploma or GED equivalence Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs. Schedule: This role will be scheduled for evening shifts and may require overnight shifts. Physical Requirements The minimum physical requirements for this position include but are not limited to: • Must be able to lift and/or carry up to 40 pounds frequently to assist guests • Ability to stand for extended periods of time • Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation • Ability to bend and twist, push, and pull, stoop, and kneel • Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@peregrine HG.com.com. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace
    $32k-39k yearly est. 37d ago
  • Front Desk Receptionist

    Cape Cod Orthopedics and Sports Medicine

    Front desk clerk job in Barnstable Town, MA

    Job Description Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. Job Responsibilities: The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations. Benefits: BCBS Heath Insurance Dental Insurance Vision Insurance Short and Long Term Disability Insurance Flexible Spending Account Life/AD&D Insurance 401(k) and Profit Sharing Vacation Time Sick Time 10 Paid Holidays per year
    $31k-39k yearly est. 21d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk clerk job in Norwood, MA

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $34k-41k yearly est. 25d ago
  • Seasonal Overnight Front Office Agent

    EOS 4.1company rating

    Front desk clerk job in South Yarmouth, MA

    Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking motivated candidates for the position of Overnight Front Desk Agent. The Overnight Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction. Responsibilities Checking guests in and out of resort in a warm and friendly manner Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection You will also be knowledgeable about room rates, special packages and promotions Maintain daily house count and expected arrivals/departures Utilizing the resort's property management system Providing excellent customer service Communicating all guest requests with appropriate departments Assisting booking reservations as requested Verifying all account postings and balances Preparing a summary of cash, check, and credit card activities. Excellent problem-solving and empowerment skill set. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $41k-49k yearly est. 18d ago
  • Seasonal Front Office Agent

    EOS Hospitality

    Front desk clerk job in South Yarmouth, MA

    Front Desk Agent Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent. Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team! The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction. Responsibilities * Checking guests in and out of resort in a warm and friendly manner * Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection * You will also be knowledgeable about room rates, special packages and promotions * Maintain daily house count and expected arrivals/departures * Utilizing the resort's property management system * Providing excellent customer service * Communicating all guest requests with appropriate departments * Assisting booking reservations as requested * Excellent problem-solving and empowerment skill set. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $38k-47k yearly est. 19d ago
  • Front Desk Agent

    Anadi Hotels

    Front desk clerk job in Middleborough, MA

    Job Description We are looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Complete shift checklist Any other duties as assigned by management. Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person
    $32k-39k yearly est. 12d ago
  • Front Desk Agent

    Tpghotelsandresorts

    Front desk clerk job in Middletown, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Part-time with Nights and Weekend availability. The pay range will be $19 - $20 per hr. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $19-20 hourly 5d ago
  • Front Desk Agent

    Robbinsre

    Front desk clerk job in Middletown, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Part-time with Nights and Weekend availability. The pay range will be $19 - $20 per hr. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $19-20 hourly 5d ago
  • Front Desk Agent - Full Time

    Procaccianti Group 3.8company rating

    Front desk clerk job in Providence, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $32k-38k yearly est. 5d ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk clerk job in Providence, RI

    The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Must be able to work a flexible schedule including evenings and weekends. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Previous guest relations training is preferred Must be able to work weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $31k-38k yearly est. Auto-Apply 3d ago
  • Front Desk Cape House

    B/Spoke Studios

    Front desk clerk job in Mashpee, MA

    B/SPOKE FRONT DESK APPLICATION: At B/SPOKE, we believe fitness should be inspiring, rewarding, and complementary to all the rest of life's pursuits. For many of us, it's a form of therapy - a way to forget yesterday, take back today, or change tomorrow. Our approach is holistic, on and off the bike, helping our community find a sustainable path to better health and personal growth. We aim to tailor the experience to each individual, and to connect with clients through memorable and personalized experiences. At the forefront of the in-studio experience is our Front Desk Team. These teammates ensure that all Clients feel welcomed, included, and supported from the moment they enter the studio. The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart of every interaction. We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate. We believe in ONE TEAM / ONE DREAM, and our Front Desk Teammates are very much a big part of the fabric of our culture. POSITION: PART-TIME PLEASE NOTE: We are currently recruiting for STRONG WEEKEND AVAILABILITY (SATURDAY + SUNDAY PREFERRED, BUT AT LEAST ONE WEEKEND DAY AVAILABLE ON A WEEKLY BASIS). CANDIDATE PROFILE Passionate about the fitness + wellness community. Commonly described as energetic, outgoing, and personable. Friendly with professional phone and email etiquette. Possesses outstanding customer service and problem solving skills. Thrives in entrepreneurial, dynamic, and busy environments. Can prioritize and multi-task within a fast-paced environment. Go-getter who doesn't shy away from going above and beyond. Loves learning, taking on responsibility, and working on a team. Detail-oriented with superior organizational skills. Possesses exceptional communication skills and ability to work with a wide range of personalities. Looking to further hone leadership, communication, and customer service skills. Stands for diversity, equity, inclusion, and belonging through day to day actions, and is willing to participate in studio initiatives, challenges, and learning opportunities. Promotes and maintains the B/SPOKE culture of contagious energy, collaboration, teamwork, and support. *Being familiar with our brand and studios as Clients is a PLUS, but not required. RESPONSIBILITIES Provide high level customer service to Clients with an aim to elevate experience. Successfully carry out class check-in process as well as opening and closing procedures. Assist Studio Management in daily tasks and projects. Support B/SPOKE Instructors and facilitate a seamless studio experience. Perform bike fittings and maintenance. Be helpful, efficient, and proactive. Be a team player and promote camaraderie. Assist with training of newer Front Desk Teammates. Maintain product knowledge of B/SPOKE events, operations, marketing, and retail. Promote and maintain the B/SPOKE culture and community atmosphere. Participate in continued learning, training, and workshops. Regularly attend monthly team meeting outside of normal shift. Complete annual self and peer performance reviews. SCHEDULING + EXPECTATIONS Year-round Position Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays with consistent weekly availability. Have availability to work at least 10 hours weekly including weekends: Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month PLEASE NOTE: We are currently recruiting those with STRONG WEEKEND AVAILABILITY with at least one weekend day (Saturday or Sunday) available on a WEEKLY basis. Shifts needed for the current Spring Season (subject to change): Weekday Mornings: 5:15 AM - 9:00 AM, 6:30 - 10AM, 7:45 AM - 11:30 AM, 8:45AM - 11:30AM Weekday Evenings: 4:00 PM - 8:00 PM Weekends: 6:30 AM - 2:00 PM Have access to reliable transportation. Possess or be willing to acquire a current, valid CPR/AED Certification. INTERVIEW PROCESS Submit an online application (includes 1-way video interview) + resume. Be available to participate in an in person studio visit + interview with Local Studio Operations Team. Be available to participate in a 30-minute virtual interview with Leadership Team.
    $29k-36k yearly est. 60d+ ago
  • Front Desk Receptionist- Dental Office

    Solex HRC Inc.

    Front desk clerk job in Weymouth Town, MA

    Job Description Job Title: Front Desk Receptionist Job Type: Full-Time Schedule: Monday-Friday 8:00am-5:00pm About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs. Key Responsibilities: Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls and respond to voicemails and emails in a timely and professional manner Schedule, confirm, and modify patient appointments Verify insurance information, update changes, calculate and collect co-pays or outstanding balances Maintain patient records and ensure accuracy in data entry and documentation Handle incoming and outgoing mail and correspondence Assist with billing and claims processing as needed Maintain a clean and organized front desk area Follow HIPAA guidelines and maintain patient confidentiality Qualifications: High school diploma or equivalent required Prior experience in a dental or medical office required Familiarity with dental software is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Friendly, professional, and customer-service oriented attitude What We Offer: Competitive pay $22.00-28.00 per hour Paid time off and holidays A supportive and team-oriented work environment Benefits: Health Insurance, Vision, Employee Dental Program and 401k How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .
    $22-28 hourly Easy Apply 29d ago
  • Front Desk Receptionist- Dental Office

    Solex HRC

    Front desk clerk job in Weymouth Town, MA

    Job Title: Front Desk Receptionist Job Type: Full-Time Schedule: Monday-Friday 8:00am-5:00pm About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs. Key Responsibilities: Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls and respond to voicemails and emails in a timely and professional manner Schedule, confirm, and modify patient appointments Verify insurance information, update changes, calculate and collect co-pays or outstanding balances Maintain patient records and ensure accuracy in data entry and documentation Handle incoming and outgoing mail and correspondence Assist with billing and claims processing as needed Maintain a clean and organized front desk area Follow HIPAA guidelines and maintain patient confidentiality Qualifications: High school diploma or equivalent required Prior experience in a dental or medical office required Familiarity with dental software is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Friendly, professional, and customer-service oriented attitude What We Offer: Competitive pay $22.00-28.00 per hour Paid time off and holidays A supportive and team-oriented work environment Benefits: Health Insurance, Vision, Employee Dental Program and 401k How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .
    $22-28 hourly Easy Apply 60d+ ago
  • Front Desk (Brockton)

    Dental Dreams 3.8company rating

    Front desk clerk job in Brockton, MA

    Job DescriptionThe Role: KOS Services Inc. / Dental Dreams LLC in Brockton is now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We are interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience A Minimum of 1 year of recent work experience Dentrix and/or Eaglesoft (preferred) Cape Verdean Creole (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $32k-37k yearly est. 23d ago
  • Weekend Front desk Opener

    Fit Factory

    Front desk clerk job in Foxborough, MA

    Part-time Description Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We're on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need. Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for someone to join our Fit Fam who is able to open the gym on weekends by 7am. Essential Duties and Responsibilities: Responsible for providing the first positive impression of our health club. Responsible for opening the club every morning on time prior to open time. Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns. Check to ensure that appropriate changes were made to resolve customers' problems. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Maintaining a clean work environment. Benefits: A FUN work environment! Casual dress-code. A supportive team to help you learn and grow.: Experience in a luxury, full-service health club. Flexible schedule and competitive pay. Ability to grow with the company! Requirements Physical Functions: Ability to stand and/or walk for an entire shift. Ability to occasionally bend at waist with some twisting up to one hour of workday. Minimum Qualifications: At least 6 months of Face To Face Retail Customer Service experience. Average to above average computer skills. Please apply by submitting your resume and your working availability Only candidates with that information will be considered Benefits: 401(k) Employee discount Flexible schedule Weekly day range: Monday to Friday Weekend availability Experience: health club: 1 year (Preferred) sales: 1 year (Preferred Salary Description $15-$17/hr
    $15-17 hourly 60d+ ago
  • Front Desk Agent (Full Time Seasonal 2026)

    Stanmar

    Front desk clerk job in Nantucket, MA

    Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis. Responsibilities Greet guests and provide them with superb customer service Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper Answer all client questions and incoming calls Maintain records and files Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction Report to work on time and in complete uniform Assists in other areas as needed Completion of any task requested by a supervisor or member of the management team Qualifications Level I: 0-3 months experience at a hotel, resort, or club preferred Strong communication and interpersonal skills along with the ability to work in a diverse team environment Proficient in basic computer skills including Microsoft Word and Outlook Compensation and Benefits: Competitive pay according to exerience Dorm style and shared housing TBD limited Available Successful applicant will pass pre-employment background check.
    $32k-39k yearly est. Auto-Apply 35d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk clerk job in Norwood, MA

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $19
    $34k-41k yearly est. 60d+ ago
  • Front Desk Agent - Full Time

    Robbinsre

    Front desk clerk job in Providence, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $31k-38k yearly est. 5d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Sandwich, MA?

The average front desk clerk in Sandwich, MA earns between $26,000 and $38,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Sandwich, MA

$31,000
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