Night Auditor Front Desk
Front desk clerk job in Ridgefield, NJ
Additional Information Job Number25201334 Job CategoryFinance & Accounting LocationCourtyard by Marriott Basking Ridge, 595 Martinsville Road, Basking Ridge, New Jersey, United States, 07920VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management
Pay Range: $19.50-$20.50 per hour
POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Desk Receptionist
Front desk clerk job in Warren, NJ
Carbro is a diverse team of professionals specializing in Infrastructure Construction, seeking a full time receptionist to work in our Corporate Offices.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Warren, NJ. The Front Desk Receptionist will be responsible for greeting and directing visitors, managing phone calls, performing clerical duties, and providing exceptional customer service. The role includes answering phones, maintaining records, correspondence and supporting the overall operation of the front desk.
Qualifications
Experience in Phone Etiquette and Receptionist Duties
Proficient in Clerical Skills
Strong Communication and Customer Service skills
Ability to multitask and manage time effectively
High school diploma or equivalent
Previous experience in a similar role is a plus
Weekend Salon Receptionist (11am to 7pm)
Front desk clerk job in New York, NY
We are looking for a weekend front desk attendant to join our expanding team at Upper East Side Tan! As the first person that our members see when they enter the salon and the last person they see before they leave, you will become a face of our Upper East Side Tan brand. You will provide a memorable and personalized experience- grounded in top-notch customer service- to each of our members. Our ideal candidate is enthusiastic about beauty and is excited to share our latest services and products with our members and potential new customers. Please send resume consideration.
Qualifications
Excellent customer service skills
Ability to work in fast-paced environment
Strong work ethic and a positive attitude
Attention to detail
Strong speaking ability
Love for tanning and beauty
Bonus points if you have the following
Experience with Boulevard software
Previous salon/gym front desk experience
Previous sales experience
Responsibilities
Booking appointments via phone and booking software
Fostering relationships with members
Handling all appointment check-ins
Selling products and add-on services
Cleaning and salon organization
Compensation
Competitive Hourly Wage + Commission
Unlimited free UV + spray tanning
Referral commission opportunities $$
Future growth opportunities
About Upper East Side Tan
Upper East Side Tan is NYC's finest, members-only tanning salon. Starting at just $59/month for unlimited UV sunbooth and spray tanning, our members receive the best deal- and customer service- in NYC.
Clerical Assistant
Front desk clerk job in New York, NY
Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions.
50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written.
Excellent customer service skills. Performs data entry and general clerical duties.
Maintains professional demeanor. Liaisons with nurses, physicians, and staff. Ability to interact with patients all day.
Front Desk Agent for luxury Hotel
Front desk clerk job in New York, NY
Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience.
The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer.
Responsibilities
COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information
Qualifications
Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed
Auto-ApplyFront Desk Receptionist
Front desk clerk job in New York, NY
Who we are:
PBS Facility Service is a leader in facility management and services in the tri-state area. We are committed to delivering exceptional services that ensure the smooth operation and maintenance of properties across our portfolio. At PBS, we pride ourselves on fostering a professional and supportive work environment, where every team member plays a crucial role in our success.
About the Role:
We are seeking a professional and welcoming Receptionist to join our team. As the first point of contact for clients, employees, and visitors, the Receptionist is key to creating a positive first impression. This role requires a detail-oriented, organized individual who can handle multiple responsibilities with a high level of professionalism and discretion. In addition to traditional receptionist duties, the position will support basic HR functions, offering an opportunity to expand your skill set in both administrative and human resources areas.
What you will do:
· Greet and Assist: Welcome visitors, clients, and employees warmly, providing exceptional customer service and answering any questions they may have.
· Phone Management: Answer and direct phone calls in a friendly, efficient manner, ensuring inquiries are addressed or transferred to the appropriate departments.
· Reception and Office Maintenance: Maintain the reception area and all common areas (e.g., kitchen, lobby, office) in a clean and tidy manner, creating a professional atmosphere for all who visit or work at PBS.
· Mail and Deliveries: Receive and distribute deliveries, sort incoming mail, and ensure outgoing mail is processed efficiently.
· Administrative Support: Operate standard office equipment, including, copy machines, and computers. Manage general office filing systems and organize paperwork as required.
· Record Keeping: Keep accurate records of visitor logs, calls received, and messages delivered to ensure seamless communication within the office.
· Supply Inventory: Monitor office supply levels, order replenishments as needed, and keep inventory organized.
· HR-Related Support: Assist with scheduling interviews, maintaining confidentiality in handling sensitive documents, and helping new hires complete initial onboarding paperwork when necessary.
HR Competencies:
· Confidentiality: As the Receptionist may interact with sensitive information, the ability to maintain confidentiality in HR-related tasks is critical.
· Communication Skills: Effective communication is essential, both for greeting visitors and conveying important HR information accurately and professionally.
· Organizational Skills: Handling office logistics, managing appointments, and organizing paperwork are all essential to ensuring smooth day-to-day operations, particularly when supporting HR functions.
What you need to be successful:
· High school diploma or equivalent (GED) required
· 2-3 years of receptionist experience in a fast-paced office environment
· Proficiency in Microsoft Office (Word, Excel, Outlook)
· Minimum typing speed of 35 wpm
· Excellent phone etiquette and strong communication skills
· Fluent in English, with strong reading, writing, and speaking abilities
· Comfortable multi-tasking, prioritizing, and working independently
· Exceptional interpersonal skills, with the ability to interact professionally with a diverse range of people while under stress
· Bilingual in Spanish is required to accommodate our diverse client and employee base
· Punctuality and Reliability: Must have a strong attendance history and demonstrate a commitment to being on time and ready to work
View all jobs at this company
Front Desk Agent
Front desk clerk job in North Brunswick, NJ
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Paid time off
Training & development
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable.
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
Advise guest of any messages, mail, faxes, etc. received for them.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Perform other duties as requested by management.
PREREQUISITES:
Experience: Previous hotel-related experience desired.
Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Front Desk Agent
Front desk clerk job in Somerset, NJ
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16.50 - $17.50
Front Desk
Front desk clerk job in Morristown, NJ
Job DescriptionBenefits:
Competitive salary
Employee discounts
Opportunity for advancement
Join the 4Ever Young teama leader in anti-aging and wellness with over 110 locations nationwide, operating as modern vitality centers . Our aesthetic offerings include Botox, dermal fillers, IV vitamin drips, microneedling, HydraFacials, hormone replacement, weight-loss programs, and moreall delivered in a sleek, modern setting thats community-trusted and rapidly expanding.
Responsibilities:
Greet and check in clients with professionalism and warmth.
Manage appointment scheduling, confirmations, and calendar coordination.
Respond to phone, email, and text inquiries promptly.
Handle payments and maintain up-to-date client records.
Keep the reception and waiting areas clean and inviting.
Educate clients on services, memberships, and promotions.
Support med spa staff with day-to-day operational needs.
Qualifications:
Prior experience in med spa, salon, or healthcare front desk preferred.
Strong communication and customer service skills.
Organized, detail-oriented, and able to multitask.
Comfortable using scheduling/EMR systems (e.g., Aesthetic Record, Vagaro).
Professional appearance and demeanor.
Perks:
Employee discounts on services/products.
Career growth in a highenergy, nationally expanding brand.
Supportive team culture in a cuttingedge environment.
Front Desk Agent
Front desk clerk job in Long Branch, NJ
Property Description
Wave Resort, located in the picturesque beachfront community of Long Branch, New Jersey, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious resort that offers unparalleled service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort showcases modern design, stunning ocean views, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Wave Resort team, you'll have the chance to provide exceptional service to our guests, work in a beautiful coastal setting, and be a part of a renowned hospitality destination. Join us in delivering memorable moments and become a valued member of our team at Wave Resort in Long Branch, NJ!
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $19.00 - USD $19.00 /Hr.
Auto-ApplyE-commerce Secretary / Data Entry
Front desk clerk job in New York, NY
E-commerce company gets products and have to check if it's listed on the database
each item has to be checked
and go into inventory
if not has to send pictures oversees to add it on
12/38
flexible hours: approx 20-25 hours a week
$25 an hour, negotiable
Front Desk Agent - AC Hotel by Marriott Bridgewater
Front desk clerk job in Bridgewater, NJ
Job DescriptionHotel Front Desk Agent / Reception
AC Hotel by Marriott
Bridgewater, NJ
Part-Time & Full-Time Hours Available
Our Hotel "Family Members"
are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:
Discerning & Intelligent
Self-Assured & Refined
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Innovative
Harmonious
Modern & Fun
Earnings Range: $16.50-$17.00 an hour
*Actual rate offered will be based upon job title, experience, location, and position.
Summary of Position
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a Front Desk / Reception Agent, you will:
Work in fast-paced environment with lots of guest interaction
Demonstrate a true desire to satisfy the needs of others
Work a variety of shifts - day, night, and mid
Benefits:
Advancement Opportunities - We promote from within!
Medical (for Full Time Associates)
401(k)
Paid Vacation Time
Tuition Reimbursement Program
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Fun, Energetic Work Environment
Keys to Success - Candidate Requirements
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Must have a high school diploma or equivalent
An Accounting background is preferred but not required
Attention to detail and the ability to compile facts and figures
Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
Ability to communicate effectively and courteously over the telephone and in person
Requires strong command of the English language to include speaking, reading and writing
In addition to general office equipment, you will regularly operate Briad systems and software
About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
Dental Front Desk / Scheduler -Full-time/Part-time
Front desk clerk job in Jersey City, NJ
Job DescriptionBenefits:
Flexible schedule
Paid time off
We seek a FRIENDLY, ORGANIZED, ARTICULATE, MULTI-TASKER to manage the front desk of a family dental practice. Three to five years dental front desk / scheduling experience required.
Knowledge of Curve Hero a plus.
Front Desk
Front desk clerk job in Jersey City, NJ
At Retro Fitness, Get Real is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere.
Job Expectations:
Work your scheduled shifts and arrive on time every shift
Arrive for your shift in full uniform: brand approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
Aim to exceed customer expectations at every opportunity
Make eye contact with customers
Smile authentically at customers
Speak enthusiastically to customers
Be attentive and courteous to customers
Keep a sense of urgency and hustle when it comes to helping customers
Keep a positive, upbeat personality.
Be able to communicate clearly, professionally, and proactively when needed.
Prior experience in sales, retail, or hospitality is helpful.
Active CPR/AED certification preferred.
Job Responsibilities:
Greet and check in members as they come in.
Resolve customer issues in an effective manner.
Sell memberships, retail, and merchandise.
Follow up with prospects promptly.
Ensure a safe and clean health club environment for members and staff.
Open and close the facility if scheduled.
Follow company policies, procedures, and best practices
Note on openers and closers: Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time.
Front Desk Agent
Front desk clerk job in Secaucus, NJ
Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors.
Key Responsibilities:
* Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome.
* Check guests in and out efficiently using the hotel's property management system.
* Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail.
* Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge.
* Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience.
* Process payments, maintain accurate billing, and manage financial transactions.
* Assist with the coordination of guest services, such as transportation, room service, and special requests.
* Maintain the cleanliness and organization of the front desk area and lobby.
* Communicate effectively with other hotel departments to ensure guests' needs are met.
* Support the management team with administrative tasks and other duties as assigned.
Qualifications:
* High school diploma or equivalent; hospitality degree is a plus.
* Previous experience in a front desk or customer service role preferred.
* Proficient in computer systems, including property management software and Microsoft Office Suite.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
* Ability to stand for long periods and lift up to 25 pounds.
* Must be able to navigate the hotel's premises and assist guests with their luggage when needed.
What We Offer:
* Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans.
* Opportunities for professional growth and development within the company.
* A dynamic and supportive team environment.
If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.
Front Desk Agent
Front desk clerk job in Hamilton, NJ
About Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The Front Desk Agent serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the Front Desk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel front desk.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or front desk role, preferably in the hospitality industry.
Basic computer skills, including familiarity with property management systems and Microsoft Office.
Strong communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays.
Open Availability
Preferred Qualifications:
Experience working in a hotel or lodging environment.
Knowledge of durable goods manufacturing industry terminology and processes.
Proficiency in multiple languages.
Certification in hospitality or customer service training.
Familiarity with local area attractions and transportation options.
FOSSE PMS System.
Responsibilities:
Greet and welcome guests upon arrival, providing a warm and professional first impression.
Manage guest check-in and check-out processes efficiently using the hotel's property management system.
Handle guest reservations, cancellations, and modifications accurately and promptly.
Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability.
Process payments, issue receipts, and maintain accurate financial records for all transactions.
Maintain the cleanliness and organization of the front desk area and lobby.
Assist with administrative duties such as filing, reporting, and inventory management as needed.
Skills:
The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic front desk environment and responding to varying guest demands throughout the day.
Auto-ApplyData Entry Order Processing
Front desk clerk job in Newark, NJ
Order Entry and Processing
We are a custom shirt manufacturer and process individual orders daily, up to 300 orders per day.
This is a fast moving, detail orientated business. The job requires English-speaking person, ambitious, and willing to help.
Responsibilities
• Receive orders, understand details, and prepare for our production floor.
• Match incoming fabrics to orders.
• Filing.
• Support other office staff whenever needed.
• Occasional telephone answering when necessary.
Skills
• Positive energy and happy attitude.
• Knowledge of Portuguese or Spanish is helpful, but not required
• Must be able to read detailed orders
• Ability to multi-task, prioritize, and manage time effectively
• Organized
• High school degree
Benefits
• 401K
Medical Data Entry
Front desk clerk job in Ridgefield, NJ
Job Description
RMA is seeking a full-time Billing Coordinator to join our growing team in Basking Ridge, NJ. At RMA, we are committed to the professional growth and development of our employees. We are looking for talented and compassionate individuals to join our growing team at our Basking Ridge location. If you are able and willing to work, learn and grow - We want to talk with you!
Scheduled work hours are Monday to Friday from 8:30 AM to 4:30 PM. (Hybrid)
Responsibilities:
Accurately post daily payments and charges to patient accounts for in office and surgical center billing
Ensure accuracy of posting by first reviewing information in our electronic medical records (EMR) system so any updates or errors can be captured prior to entry into our billing system
Document progress and office notes in our internal EMR (Artemis) and /or billing system
Generate Electronic Patient Statements
Collect revenue by reviewing and transmitting insurance claims
Support Finance Department by effecting daily and monthly close
Maintain an up-to-date knowledge of CPT-4 and ICD-10 coding utilized within our practice
Requirements:
High School Diploma or GED equivalency -
required
Proficient computer literacy including; ability to use computers and related technology efficiently -
required
High energy, excellent interpersonal and multi-tasking skills, and demonstrated self-directed work ethic -
required
Aptitude to work independently and demonstrate good judgment
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: ************************ ***********************
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Front Desk Agent
Front desk clerk job in Tinton Falls, NJ
The DoubleTree Hotel of Tinton Falls is seeking passionate customer service professionals to join our award-winning team as a Full-Time Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone's day by providing an outstanding guest experience, we want to hear from you. Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company.
**PLEASE NOTE** We are currently seeking candidates to work both full-time (32-40 hours). Candidates must be willing and available to work a variety of the following shifts including weekdays and weekends:
7:00 a.m. - 3:00 p.m.
3:00 p.m. - 11:00 p.m.
Varied mid-shifts (ie: 9:00 a.m. - 5:00 p.m., 12:00 p.m. - 8:00 p.m., etc.)
Please do not apply if you are not able to work the required flexible shifts
Requirements
· Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role
· Effectively assist guests with check-in, check-out, and managing reservations
· Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
· Collaborate with fellow team members and other hotel departments to promote a positive work environment
· Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
· OnQ pm experience is a plus
· Must be able to stand for long periods of time (5 hours or more per day)
· *Must be willing and able to work flexible hours including nights, weekends, and holidays*
Front Desk Agent
Front desk clerk job in Edgewater, NJ
Job DescriptionBenefits:
401(k)
Benefits/Perks
Flexible Scheduling
Competitive Compensation We are seeking a positive, friendly Full Time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation