Front Desk
Front desk clerk job in Richmond, VA
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
1 or more years experience preferred in dentistry
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate $22 or more depend on experience
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsorfd
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyOrthodontic Front Desk Scheduler -Huguenot/Powhatan
Front desk clerk job in Bon Air, VA
Virginia Family Dentistry is looking for an Orthodontic Front Desk professional to join our Huguenot/Powhatan Ortho team! The ideal candidate will have at least 2 years of experience in orthodontics administration/ treatment coordination, and some clinical experience is preferred.
Pay range for this position is $17-25/hr. Pay is contingent on experience.
Typical work hours are 4.5 days per week, 8am-5pm.This position works at two locations (Huguenot Specialty Center and Powhatan offices).
Duties
Job duties include, but are not limited to:
· Review doctor's schedule daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times
· Confirm, schedule, and follow up on unscheduled appointments
· Answer telephones and check office emails daily
· Run necessary patient reports and make follow up and treatment calls
· Ensure all patient appointment information is up to date
· Assist other team members as needed.
Minimum Qualifications
-1 or more years of orthodontic office experience
Competencies
· Excellent communication skills
· Time management
· Confidentiality
· Attention to detail
· Teamwork
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Benefits
Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more!
About Virginia Family Dentistry
For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.
Our Core Values
Never compromise quality care
Treat everyone with respect and appreciation
Communicate clearly, openly, and honestly
Be positive, dependable, and efficient
Take the time to train everyone
Lead by example
Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.
This is a non-exempt, hourly position.
Virginia Family Dentistry is an equal opportunity employer.
#Indeed
Auto-ApplyFront Desk Agent
Front desk clerk job in Richmond, VA
We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk (Weekend Closer)
Front desk clerk job in Fredericksburg, VA
Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Free membership with employment! Apply Today!
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Auto-ApplyOvernight Front Desk
Front desk clerk job in Fredericksburg, VA
Job DescriptionDescription:
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone . Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Essential Duties and Responsibilities for Overnight Front Desk
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Resolve member concerns and escalate to a Manager as needed.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
This is a overnight position Monday- Thursday
This role is subject to successful completion of a background check, post offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws
Requirements:
Qualifications/Requirements
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age or older
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Physical Demands
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communicating in person or on the phone to exchange information during shift.
Must be able to lift up to 50 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
Medical benefits
Free Black Card Membership
401(K) Savings Plan
Employee perks and discounts
Engaging team-building competitions and social events
Health and Safety Requirements
Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk Agent | Full-Time
Front desk clerk job in Richmond, VA
Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
The starting rate for this position is $17/hour.
Responsibilities
•Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
•Empathetically listen to guest inquiries and provide appropriate responses
•Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
•Block rooms in the computer and follow through on designated requirements
•Pre-register designated guests and prepare key packets
•Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
•Maintain confidentiality of all guests and hotel information
•Employ attention to detail in order to ensure security of guest room access.
•Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
•Maintain guest history files on all guests
•Accommodate room changes expediently
•Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
•Issue safe deposit boxes to guests and ensure security of key
•Monitor, send and distribute guest faxes
•Generate, print and distribute daily and weekly reports
•Resolve discrepancies on the room status report with Housekeeping
•Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
• Ability to work a flexible schedule including afternoon, evening and weekend shifts is required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
•Ability to accurately and efficiently input information into computer systems
•Ability to work cohesively with co-workers both within and outside of your department
•Ability to compute accurate mathematical calculations
•Ability to think clearly, quickly and make concise decisions
•Ability to prioritize, organize and follow up
•Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
•Previous customer service experience
•Previous hotel front desk experience is strongly preferred
•Previous cashiering experience is preferred
•Fluency in a foreign language is preferred
•Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk clerk job in Richmond, VA
Quirk Hotel is seeking an energetic, experienced, and hands on Front Desk Agent to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Quirk Hotel provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent (Fulltime evening shift)
Front desk clerk job in Glen Allen, VA
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute.
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
FRONT DESK AGENT - POSITION OVERVIEW
As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success.
EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Computer skills required; familiarity with Microsoft Office preferred.
1-2 years of experience as a Guest Service Agent preferred.
Strong English communication skills, both written and verbal.
Experience with hotel property management systems preferred.
Cash-handling experience preferred.
PHYSICAL REQUIREMENTS
Ability to lift and transport at least 25 pounds.
Ability to push/pull carts or equipment weighing up to 100 pounds.
Ability to perform a range of physical movements throughout the work areas.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability and willingness to work a varied schedule, including nights, weekends, and holidays.
JOB RESPONSIBILITIES
Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities.
Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries.
Answer telephone calls within 3 rings using proper etiquette and approved greetings.
Verify guest information at check-in and check-out while maintaining strict confidentiality.
Communicate relevant guest information to appropriate departments (e.g., special requests, amenities).
Verify method of payment and accurately process all transactions.
Work closely with Housekeeping to resolve room status discrepancies.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and long-term disability
Paid time off and holiday pay
Employee referral bonuses
401(k) retirement plan
Hotel and travel discounts
Opportunities for training, development, and career advancement
Supportive leadership and a team-focused environment
Lead Front Desk Receptionist
Front desk clerk job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Receptionist acts as first contact for all visitors; issuing visitor badges as appropriate, directing visitors and advising them of facility procedures and rules. The Receptionist will maintain the lobby area, assuring availability of daily newspapers and magazines, coffee station functionality and supplies, and cleanliness of the entrance area.
Shift - 8:30am-5pm Monday-Friday
Pay: $15.00-$17.00 per hour
Duties:
Answer incoming calls, page clinicians and staff, maintain appropriate notices to staff and residents via the intercom system; announce emergency and drill notices, and assist in collecting data related to drills
Connect all resident calls to appropriate resident phones, after verifying callers approval level
Ensure visitors sign in on appropriate confidentiality log; distribute visitor badges, and ensure visitors entering facility units are on approved lists
Maintain current log books for all functions requiring tracking, i.e. keys, vehicles, sign-outs, cabs, court scheduling, appointment announcements etc.
Maintain meal ticket process and sales
Maintain professional relationships with fellow employees in a courteous, friendly manner
Conduct all work activities with respect for the rights and wishes of residents, visitors, families and fellow employees
Maintain confidentiality of facility and resident information at all times
Competencies:
Excellent customer service skills; excellent verbal and writing skills
Ability to follow policies and procedures closely, especially related to residential safety standards and phone call practices
Capable of multi-tasking in a high energy environment
Ability to maintain public customer service in a professional, friendly, calm and courteous manner; ability to manage difficult customer service situations
Microsoft Office Applications knowledge (Windows e-mail, Excel, Word, etc.)
Physical Demands:
The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment, when necessary. The employee must have the ability to frequently lift and move up to 15 lbs.
Requirements:
High School diploma or GED required, OR certificate from college or technical school
Previous experience as a receptionist, greeter, clerical assistance, or similar role
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Overtime
Application Question(s):
Please confirm you are available to work the 8:30am-5pm shift Monday-Friday, by entering "Yes", below.
Please provide a range of your hourly salary expectations for this role.
Education:
High school or equivalent (Preferred)
Experience:
customer service: 1 year (Required)
Work Location: In person
Agent Front Desk
Front desk clerk job in Petersburg, VA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Auto-ApplyFront Desk Overnight
Front desk clerk job in Fredericksburg, VA
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $14.50 per hour
WSS - Hotel Front Desk (GSA) 3
Front desk clerk job in Colonial Heights, VA
Part-Time Guest Services Ambassador (GSA): The Weekend Service Expert!
Your Challenge: Be the Hotel's Welcoming Face and Ensure Front Desk Excellence, Working One Day a Week!
Ready for a flexible, customer-focused role that lets you contribute to the guest experience without a full-time commitment? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Part-Time Guest Services Ambassador (GSA)!
This position is ideal for someone seeking a supplementary role, as you'll work one day a week only. You act as the "face" of the hotel, handling all front desk operations, ensuring every guest enjoys an exceptional stay, and you'll have the option to cross-train in Housekeeping for added versatility.
Your Essential Service & Operational Functions
As the GSA, you are responsible for making every guest interaction positive, managing administrative tasks, and contributing to the property's financial goals.
Key Responsibilities Include:
Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Routinely solicit comments from guests and respond to situations quickly, managing guest conflicts effectively.
Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Handle operational needs efficiently and accurately.
Safety & Compliance: Ensure safety of the building and occupants and be able to respond effectively in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue.
Operational Support & Growth Opportunities
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities).
Team Versatility: Cross-train on the duties of all non-management staff members (including the option to train in Housekeeping), performing those duties as needed or requested by supervision.
Ready for this flexible role where your energy and efficiency ensure top-tier guest satisfaction?
Auto-ApplyFront Desk Associate
Front desk clerk job in Mechanicsville, VA
S ummary/Objective The Front Desk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new appointments, answering patient concerns, handling money andprocessing credit cards, requisition of supplies, as well as additional clerical duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Greet patients in a pleasant and positive manner.
· Obtain new patient information to include HIPAA forms.
· Scan insurance card (s).
· Enter new patient information in computer system.
· Update information in the computer system for all established patients with appointments as they present to the front desk.
· Schedule follow up appointments. Maintain appointments in computer system.
· Answer phones and take messages for nurse staff and physicians.
· Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received.
· Print schedules for the following day.
· Advises “ordering receptionist” of office supply needs when low.
· Pull and/or prepare patient charts for upcoming appointments when needed.
· Maintain reception area in an orderly fashion.
· Performs other duties as requested by providers, administrator or supervisor.
· Knowledge of general collection procedures and techniques.
· Ability to establish priorities, work independently, and proceed with objectives without supervision.
· Ability to handle and resolve recurring problems.
· Basic understanding of how to use our computer system.
· Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history.
· Must have excellent communication skills to deal with other employees and patients in a professional and positive manner.
Competencies
Flexibility
Communication Proficiency
Collaboration Skills
Patient Focus
Technical Capacity
Supervisory Responsibility This role has no supervisory responsibilities. Employee reports directly to FrontOffice Supervisor and Clinical Administrator.
Work Environment This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand s The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role.
The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday.
Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners.
Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safetyconditions.
Demonstrate cognitive ability to :
Follow directions and routines
Work independently with appropriate judgment
Exhibit spatial awareness
Read words and numbers
Concentrate, memorize, and recall dentify logical connections and determine sequence of response
Position Type and Expected Hours of Work This is a full-time position. Days and typical hours of work are Monday through Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m.
Travel No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites. Required Education and Experience
High school diploma or GED diploma.
Preferred Education and Experience
Previous medical receptionist experience preferred.
Additional Eligibility Qualifications None required for this position.
Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies.
Other Duties Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
Auto-ApplyNIGHT SHIFT - Front Desk Associate
Front desk clerk job in Brandermill, VA
Benefits:
401(k)
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
💪 Front Desk Rockstar Wanted! 💥 Front Desk Associate
Status: Part-time
Hours: Weekdays 11:00pm-5:00am & Weekends 8:00pm - 6:00am
Are you the kind of person who can brighten a room just by walking into it? Do you believe that fitness should be fun, friendly, and full of good vibes? If so, we want YOU as the first face our members see!
At Gold's Gym, we're not just about lifting weights-we're about lifting people up. We're looking for a Front Desk Associate who can set the tone with a smile, answer questions like a pro, and help our members feel like fitness royalty every time they walk in.
🏋️ What You'll Be Rockin' Daily:
Give every member and guest a warm, enthusiastic welcome (you're the vibe setter!)
Check members in smoothly and efficiently
Sign in guests and show them what we're all about with quick tours and helpful info
Assist with membership sign-ups and questions like a total gym guru
Answer the phone with charm and professionalism
Handle retail/concession sales with a smile
Keep the front desk area fresh, clean, and looking sharp
📋 What We're Looking For:
A+ customer service and communication skills
Friendly, reliable, and a natural multitasker
Someone who can stay cool under pressure-and still make people feel welcome
Must be willing to undergo a background check as well as become CPR certified. (We offer FREE certification!)
Ready to Flex Your Skills?
If you're ready to greet, guide, and energize every member who walks through our doors, hit Apply Now and join the Gold's Gym family. Let's make fitness fun-together. Compensation: $12.41 per hour
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Auto-ApplyFront Desk Supervisor
Front desk clerk job in Richmond, VA
We are looking for an experienced Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests.
Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
Assist the Front Office Manager with maintaining standards of guest service quality, and keeps staff informed of new policies and procedures
Accommodate all guest requests in an accurate and efficient manner
Handles guest check-ins and check-outs efficiently and in a friendly and professional manner
Assist guests and resolves guest challenges to ensure 100% guest satisfaction
Accurately conduct all cash handling and credit card processing activities
Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
Perform any other job related duties as assigned
Desirable Qualifications
Prior experience as a Hotel Front Desk Supervisor or similar role
Experience with hotel reservations systems like Galaxy Lightspeed or Opera
Customer service experience
Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent
Front desk clerk job in Richmond, VA
Quirk Hotel is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent Overnight
Front desk clerk job in Petersburg, VA
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift.
DUTIES AND RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Complete and transmit daily accounting reports and prepare them for review by hotel management
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on
changes.
Promote team work and quality service through daily communications and coordination with
other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Qualifications and Requirements:
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
Required to work the overnight shift
May be required to work other shifts, weekends, and/or holidays.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Auto-ApplyFront Desk
Front desk clerk job in Richmond, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Front Desk Receptionist (Part Time)
Front desk clerk job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system.
WE ARE A DRUG FREE EMPLOYER
Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm
Pay: $13.00 hr.
Duties:
Page staff and clinicians as deemed appropriate and/or as requested.
Overhead page (using intercom system) in the event of emergency/codes notices.
Connect all resident calls to appropriate resident phone after verifying caller on approved list.
Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list.
Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc.
Maintains meal ticket box for sale of meal tickets.
Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees.
Maintains confidentiality of all Facility and resident information at all times as observed by peers and management.
Competencies:
Must have ability to follow oral and written instructions.
Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations.
Microsoft Office Applications/Software
Ability to pass a background check and drug screening.
Requirements:
High School diploma or GED certification required OR one year certificate from college or technical school.
Previous experience in a receptionist, clerical, or similar role.
Front Desk Associate
Front desk clerk job in Mechanicsville, VA
S
ummary/Objective
The Front Desk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new appointments, answering patient concerns, handling money and
processing credit cards, requisition of supplies, as well as additional clerical duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Greet patients in a pleasant and positive manner.
· Obtain new patient information to include HIPAA forms.
· Scan insurance card (s).
· Enter new patient information in computer system.
· Update information in the computer system for all established patients with appointments as they present to the front desk.
· Schedule follow up appointments. Maintain appointments in computer system.
· Answer phones and take messages for nurse staff and physicians.
· Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received.
· Print schedules for the following day.
· Advises “ordering receptionist” of office supply needs when low.
· Pull and/or prepare patient charts for upcoming appointments when needed.
· Maintain reception area in an orderly fashion.
· Performs other duties as requested by providers, administrator or supervisor.
· Knowledge of general collection procedures and techniques.
· Ability to establish priorities, work independently, and proceed with objectives without supervision.
· Ability to handle and resolve recurring problems.
· Basic understanding of how to use our computer system.
· Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history.
· Must have excellent communication skills to deal with other employees and patients in a professional and positive manner.
Competencies
Flexibility
Communication Proficiency
Collaboration Skills
Patient Focus
Technical Capacity
Supervisory Responsibility
This role has no supervisory responsibilities. Employee reports directly to Front
Office Supervisor and Clinical Administrator.
Work Environment
This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role.
The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday.
Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners.
Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safety
conditions.
Demonstrate cognitive ability to
:
Follow directions and routines
Work independently with appropriate judgment
Exhibit spatial awareness
Read words and numbers
Concentrate, memorize, and recall dentify logical connections and determine sequence of response
Position Type and Expected Hours of Work
This is a full-time position. Days and typical hours of work are Monday through
Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m.
Travel
No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites.
Required Education and Experience
High school diploma or GED diploma.
Preferred Education and Experience
Previous medical receptionist experience preferred.
Additional Eligibility Qualifications
None required for this position.
Work Authorization/Security Clearance
Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies.
Other Duties
Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
Auto-Apply