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Front desk coordinator jobs in Chicopee, MA

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  • Administrative - Patient Access Representative

    Pacer Group 4.5company rating

    Front desk coordinator job in Pittsfield, MA

    Job Title : Administrative - Patient Access Representative Duration: 13 weeks Schedule Shift: Days 12 hours per day | 8:00AM - 8:30PM | 36 hours in a week Pay Rate: $27/hr Description: TITLE: Administrative - Patient Access Representative CLIENT WILL CONSIDER LOCAL TRAVELERS FOR THIS NEED. EDUCATION/EXPERIENCE/TRAINING Required: Minimum 2 years current hospital/Urgent Care Access Coordinator experience ABILITY TO WORK INDEPENDENTLY/HIT THE GROUND RUNNING - REQUIRED High school diploma required REGISTRATION/INSURANCE EXPERIENCE REQUIRED Confidentiality is a MUST This is a small community without public transport. Traveler candidate must have their own vehicle. This is a firm requirement. DUTIES AND RESPONSIBILITIES Patient Registration & Intake Greet and check in patients arriving for urgent care services. Verify patient identity and demographic information. Perform complete registration in the EHR system with a high level of accuracy. Collect insurance information, verify coverage, and determine copays or financial responsibility. Obtain signed consent forms and ensure all required documentation is completed. Insurance & Financial Processing Conduct real-time insurance verification using electronic systems or payer portals. Explain insurance benefits, copayments, and financial policies to patients clearly. Process payments, issue receipts, and balance daily cash drawer. Troubleshoot insurance eligibility issues and escalate as needed. Customer Service & Communication Provide a welcoming experience for patients and families in a high-volume urgent care setting. Communicate wait times, clinic processes, and expectations. Answer phones, schedule or update appointments when appropriate. Maintain professionalism, confidentiality, and sensitivity to patient needs at all time
    $27 hourly 4d ago
  • Medical Receptionist

    Ultimate Staffing 3.6company rating

    Front desk coordinator job in Hartford, CT

    Medical Office Receptionist - Temp to Hire Hours: Monday - Friday, 7:30 AM - 4:30 PM Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position. What's in it for you? Competitive pay - up to $20/hr Weekly pay via direct deposit Access to affordable medical benefits Free onsite parking Consistent Monday - Friday schedule (7:30 AM - 4:30 PM) Opportunity to work with a well-established organization Responsibilities: Greet and check-in/out patients at the front desk Answer inbound telephone calls and route appropriately Maintain accurate records while ensuring patient confidentiality Provide exceptional customer service to patients and visitors Perform general administrative and office tasks as assigned Qualifications: Prior experience working in a medical office or healthcare setting Strong communication and interpersonal skills Ability to prioritize, multitask, and remain organized in a fast-paced environment Reliable transportation and flexibility to commute to all three locations Proficient with basic office systems and able to learn new software quickly To apply, please submit your application to the job posting. If you have questions prior to applying, feel free to email . All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20 hourly 2d ago
  • Receptionist

    Tri-com Consulting Group

    Front desk coordinator job in Southington, CT

    Receptionist/Clinic Office Assistant Duration: 13-week Contract Work Week: Part-Time - 24 Hours Schedule: Monday, Tuesday, Wednesday 8:00 a.m. - 5:00 p.m. EXAMPLES OF DUTIES Acts as triage/receptionist for incoming patients and telephone calls Schedules patient appointments for clinics, surgery and diagnostic testing Assures availability of medical records Prepares a variety of requests for patient diagnostic testing May transport specimens Receives/records tests results, notifies physicians of results Processes billing/insurance information Sends out reminder cards/letters to cancel and reschedule appointments May assist physicians in minor office procedures May stock rooms May order supplies Works on special projects May perform secretarial duties Keeps records/files Prepares reports/correspondence Performs related duties as required MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY: Knowledge of the principles and practices of clinical office management Knowledge of medical terminology Considerable interpersonal skills Oral and written communications skills Ability to operate office equipment which may include word processors, computer terminals or other automated equipment Ability to schedule and prioritize workflow EDUCATION AND TRAINING: General Experience: Two (2) years of relevant experience scheduling medical appointments in a medical setting. Substitutions Allowed: Graduation from a medical office assistant program may be substituted for the general experience
    $30k-38k yearly est. 2d ago
  • Dental Front Office

    Advanced Dental of New England LLC

    Front desk coordinator job in Berlin, CT

    Job DescriptionAdvanced Dental is growing and this is your chance to be part of something special! We're searching for an enthusiastic, reliable, and people-focused Front Office Administrative Team Member who wants to grow their career in a fast-paced, patient-centered, and highly respected dental practice. If you love helping people, thrive in a professional environment, and want to be the friendly face that shapes each patient's experience… we want to meet you! Why This Opportunity Is Exceptional At Advanced Dental, we don't just provide dental care - we create meaningful patient relationships, deliver exceptional service, and cultivate a supportive team culture where everyone succeeds together. You won't be “another employee” here… you'll be an important part of our dental family. Schedule We are open the following days/times and are looking for a full-time team member (4 days/week). Hours are flexible and negotiable based on availability and office needs. Monday: 6:30 AM - 7:30 PM Tuesday: 11:30 AM - 7:30 PM Wednesday: 6:30 AM - 5:30 PM Thursday: 6:30 AM - 7:30 PM Friday: 6:30 AM - 2:30 PM Saturday: 6:30 AM - 12:30 PM Compensation & Benefits We believe in rewarding dedication, talent, and a positive attitude. You can expect: Competitive hourly pay: $28-$33/hr (DOE) Full benefits package - Medical, Dental, 401(k), PTO, etc. Bonus opportunities Growth potential within a thriving, multi-doctor practice A supportive, collaborative team that truly values one another Your Impact & Responsibilities As the voice and energy of our front desk, you will: Warmly greet and check in patients, ensuring an exceptional first impression Manage the schedule, confirm appointments, and support daily workflow Assist with insurance verification and billing (Full training provided if needed!) Support our doctors and clinical team with administrative tasks Keep the front office organized, polished, and welcoming Bilingual ability - especially Spanish - is a major plus! What We're Looking For Previous dental front office experience Excellent communication and organization skills A positive, friendly personality with a strong professional presence Ability to multitask and thrive in a fast-paced team environment Reliability, initiative, and a commitment to outstanding service Ready to Grow With Us? If you're excited to bring your talent, energy, and professionalism to a team that truly cares - we invite you to apply! Join us at Advanced Dental and be part of a workplace that values you, challenges you, and helps you become your best. Front Office Administrative Team Member needed in Berlin, CT! We are growing and looking for a reliable and personable Front Office Administrative Team Member to join our dental family at Advanced Dental. This individual will serve as the heartbeat of our office, ensuring a smooth and welcoming experience for every patient. Schedule Our offices are open the following days/times. We are looking for a full-time Admin team member to work 4 days. Hours are negotiable. Monday 6:30 AM - 7:30 PM Tuesday 11:30 AM - 7:30 PM Wednesday 6:30 AM - 5:30 PM Thursday 6:30 AM - 7:30 PM Friday 6:30 AM - 2:30 PM Saturday 6:30 AM - 12:30 PM Pay and Benefits Competitive pay based on experience ($28-33 per hour) Supportive and collaborative team environment Growth opportunities within the practice Comprehensive benefits package (Medical, Dental, 401K, PTO, etc) Bonus opportunities Duties and Responsibilities Greet and check in patients, providing excellent customer service Manage scheduling and confirm appointments Assist with insurance verification and billing (training available) Support doctors and clinical staff with administrative needs Maintain a clean and organized front office environment Spanish-speaking or other bilingual ability is a plus Requirements Previous dental front office experience Strong communication and organizational skills Positive attitude and professional demeanor Ability to multitask and work efficiently in a team environment If you are ready to bring your energy and organizational skills to a caring and professional team, please apply! Send your resume to ***************************** and we'll arrange a convenient interview. We look forward to meeting you soon! Skills: General Practice Bilingual Curve Spanish Cosmetic Endodontic Oral Surgery Orthodontic Prosthodontics Benefits: Medical Dental 401k PTO Bonuses Compensation: $28-$33/hour
    $28-33 hourly Easy Apply 17d ago
  • Front Desk Receptionist - Part-Time evenings

    Community Health Connections 4.2company rating

    Front desk coordinator job in Gardner, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. The front desk receptionist will work part time Tuesday, Wednesday, and Thursday evenings. Major responsibilities: Receives and directs incoming patients Provides excellent quality Behavioral Health Services Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments and assists in managing Open Clinics Schedules patient appointments according to established protocol Provides coverage to Mental Health Medical Records as needed May also assist with Interpreting for Mental Health patients Minimum Qualifications: High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred Spanish language fluency and ability to be trained in Mental Health interpreting a plus Ability to work Tuesday, Wednesday, and Thursday evenings Work experience in a similar behavioral health office environment preferred Knowledge of insurance regulations for Mental Health Services required. Knowledge of basic medical terminology and willingness to learn Mental Health terminology Computer skills for accurate data entry Ability to work independently Demonstrated interpersonal and teamwork skills required Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-45k yearly est. 60d+ ago
  • Front Desk Receptionist

    Benchmark Senior Living 4.1company rating

    Front desk coordinator job in Leominster, MA

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Starting at $16/hr. Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status
    $16 hourly 14d ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Front desk coordinator job in Colchester, CT

    Part Time Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Part time Front Desk Coordinator: Hours range from Monday-Thursday around 9:00am-3:00pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed Benefits Health, Dental and Vision Insurance (Full-time employees) Healthcare Spending Account Paid Time Off 401k Voluntary Life & Disability Insurance Employee Assistance Program Referral Program Employee Discount Program Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $32k-40k yearly est. Auto-Apply 2d ago
  • Front Desk Receptionist

    Refocus Management Services 3.4company rating

    Front desk coordinator job in Meriden, CT

    ****Travel between our Meriden/Bloomfield office is required We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible. Job Responsibilities: · Interview patients and document ocular and medical histories · Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry. · Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam. · Assist in minor surgery procedures, laser surgery and crosslinking. · Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff. · Administer eye drops as required by the physician. (Certification Required) · EMR scribing and electronic medication refills. · Perform clinical and administrative duties as directed · Provide support to triage department as needed. · Provide support to surgical coordination department as needed. Schedule: M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.) Minimum Qualifications: High School Diploma or equivalent required. Preferred Qualifications: Certified Ophthalmic Assistant/Technician/Scribe Certification Special Skills: Ability to work well with others Reliable, punctual and dependable. Excellent communication skills Data entry and typing skills Ability to work in a fast paced environment Exceptional customer service skills Proven experience as an Ophthalmic Technician Knowledge of medical office procedures. We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
    $35k-43k yearly est. 60d+ ago
  • Patient Information Representative/32 hours per week/evening shifts with weekends

    Bristol Hospital Group 4.6company rating

    Front desk coordinator job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Part Time High School 2nd Shift (Evenings) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Bristol Health is looking for Patient Information Representatives. In this role, you will be the first point of contact for patients, visitors, and staff, providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering our hospital Essential Job Functions and Responsibilities: Greet and welcome patients, visitors, and staff as they enter the hospital Creation of visitor badges by running patient and / or visitor identification through badging system Provide accurate and up-to-date information regarding hospital services, departments, and directions Assist patients and visitors in locating their desired destinations within the hospital Answer phone calls and respond to inquiries, providing information or directing calls to the appropriate departments or personnel Maintain a neat and organized information desk area, ensuring that brochures, maps, and other informational materials are readily available Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly Handle complaints or difficult situations with professionalism and empathy, escalating matters to the appropriate individuals when necessary Maintain confidentiality and adhere to privacy regulations when handling patient information Stay updated on hospital policies, procedures, and safety protocols Notifies support services (EVS, Engineering, etc) when their attention is required. Qualifications Qualifications: This position requires the ability to multitask, handle inquiries efficiently, and always maintain a professional and courteous attitude High school diploma or equivalent Excellent verbal and written communication skills Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds Proficiency in using computer systems and basic office software Exceptional problem-solving skills and the ability to remain calm under pressure Bristol Health Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Similar programs deemed appropriate by management. Ongoing leadership training. Physical Requirements: Manual dexterity. Vision corrected to comply with State of CT driver's license standards. Capable of hearing and verbally communicating. Work Environment: Normal patient care environment. Cognitive Requirements: Mental flexibility to perform diverse duties. Good communications skills, written and oral and ability to follow written and oral instructions. Able to remain calm and make appropriate decisions in emergency situations. Good organizational skills along with basic computer skills. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $32k-36k yearly est. 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Westfield, MA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $31k-40k yearly est. 60d+ ago
  • Front Desk Specialist

    Spire Orthopedic Partners

    Front desk coordinator job in Newington, CT

    Hours: 730am to 430pm Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Manage patient check-in and check-out, ensuring accurate data entry * Complete full patient registration * Educate and provide patients with office and billing policies and insurance participation * Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers) * Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service * Submit daily payment collection reports * Schedule follow up appointments, document cancelled or rescheduled appointments * Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization * Provide outstanding customer service and assistance to patients * Answer phones, take messages, direct calls to appropriate department or staff * Manage record requests and releases in collaboration with Medical Records Department * Open and close office as needed * Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues. * All other duties as assigned Qualifications Who you are: * High school Diploma or equivalent. * Previous knowledge of check-in and check-out process. * Knowledge of Insurance policies and procedures. * Excellent verbal and written communication skills. * Ability to multi-task, manage time, has strong customer service skills, and is reliable. What we offer: * Excellent growth and advancement opportunities * Dynamic environment * Access to a diverse network of practitioners * Broad infrastructure of tools and programs to enhance the employee experience * Competitive Compensation * Generous PTO * Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").
    $32k-40k yearly est. 13d ago
  • Dental Office Front Desk/Receptionist

    Fitchburg Smiles PLLC

    Front desk coordinator job in Fitchburg, MA

    Job DescriptionBenefits: Bonus based on performance Paid time off Parental leave We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service. Responsibilities: 1. Greet patients and visitors in a warm and professional manner 2. Schedule appointments, manage cancellations, and handle patient inquiries 3. Accurately maintain patient records, both electronic and paper-based 4. Handle phone calls, emails, and messages in a timely and professional manner 5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace 6. Collaborate with dental staff to ensure seamless patient care 7. Maintain confidentiality and adhere to HIPAA guidelines Requirements: 1. High school diploma or equivalent required; degree in business administration or related field preferred 2. Previous experience in customer service or front desk role, preferably in a dental or medical setting 3. Excellent communication, organizational, and interpersonal skills 4. Ability to work part-time schedule ( specify hours/days) 5. Proficient in dental software and Microsoft Office What We Offer: 1. Competitive hourly rate 2. Opportunity to work in a friendly and dynamic team environment 3. Professional development opportunities, including training in dental software and procedures 4. Flexible scheduling to accommodate your needs Our Office Culture: Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service. Ideal Candidate: 1. Friendly and approachable demeanor 2. Strong communication and interpersonal skills 3. Ability to multitask and prioritize tasks 4. Attention to detail and organizational skills 5. Ability to work effectively in a team environment How to Apply: If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!
    $32k-40k yearly est. 29d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Front desk coordinator job in Worcester, MA

    Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. 3d ago
  • Medical Receptionist

    Ultimate Staffing 3.6company rating

    Front desk coordinator job in Windsor, CT

    Ultimate Staffing is actively seeking a dedicated Medical Receptionist to join a reputable healthcare facility in Bloomfield, Connecticut. This is an exciting opportunity for an individual who thrives in a fast-paced medical environment and enjoys providing exceptional service to patients. Contact Ultimate Staffing Hartford at 860.524.5573 or email Responsibilities: Greeting patients and visitors with a warm and welcoming demeanor. Answering and directing phone calls efficiently and professionally. Scheduling patient appointments and managing the appointment calendar. Verifying patient information and ensuring all records are accurately maintained. Handling patient inquiries and providing information on services offered. Coordinating with medical staff to ensure seamless patient care. Maintaining a clean and organized reception area. Requirements: Previous experience as a medical receptionist or in a similar role is preferred. Strong communication and interpersonal skills. Proficiency in using medical office software and equipment. Ability to multitask and manage time effectively. Excellent organizational skills and attention to detail. Empathetic and patient-focused approach. Work Hours: Monday - Friday, First Shift Additional Details: This role is ideal for someone who is organized, personable, and eager to contribute to a team dedicated to patient care. If you are interested in this position, please apply directly to this job posting for consideration. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $30k-35k yearly est. 2d ago
  • Front Desk Receptionist - Dental

    Community Health Connections 4.2company rating

    Front desk coordinator job in Gardner, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts. Under the general supervision of the Dental Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the Dental Department. The responsibilities of the Front Desk Receptionist include answering the telephones, checking patients in and out of the clinic, registering new patients, updating existing patient information in the appropriate practice management software, printing encounter forms, booking appointments, cash reconciliation, and other duties as assigned. Essential Duties and Major Responsibilities: Receives and directs incoming patients Registers new patients into the system accurately and in a timely fashion Review and update existing patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in patients with obtaining appointments and picking up prescriptions or completed forms Answer multi-line and direct calls, take accurate messages, and then distribute them to the appropriate provider or staff person. Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments in collaboration with appropriate clinical staff Schedules patient appointments according to established protocol Copies of dental records as requested by patients, insurance companies, and other outside sources Demonstrate understanding and commitment to the health center mission Demonstrate understanding and commitment to the established CHC Values and Standards Performs other job-related duties as required or assigned Help Call Center as needed. Nights and Weekends as needed. Minimum Qualifications: High School Diploma or GED required; Associate Degree in secretarial science or equivalent preferred Bilingual in Spanish or Portuguese a plus. one year of similar work experience in a dental or medical office environment is preferred Computer skills for accurate data entry Knowledge of basic medical terminology is preferred Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing, and speaking in English Demonstrated ability to work in a fast-paced, high telephone-call volume office environment Benefit: 401k Generous vacation and personal time for eligible employees Sick time Medical, dental, and vision insurance 100% paid Life insurance/AD&D and Long-Term Disability Employee Assistance Program (EAP) Discounts on - gym membership, travel and entertainment, cell phone service, computer purchases, and more! College Tuition Rewards/CMEs Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learns”, team building, and more!) EyeMed Vision Care Program Accident & Cancer Insurance Educational development reimbursement
    $39k-45k yearly est. 60d+ ago
  • Front Desk Specialist

    Spire Orthopedic Partners

    Front desk coordinator job in Newington, CT

    Job Details Entry Newington, CT Full Time High School or Equivalent Some travel between company locations Day Customer ServiceDescription Hours: 730am to 430pm Location: Middletown/Newington Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: Manage patient check-in and check-out, ensuring accurate data entry Complete full patient registration Educate and provide patients with office and billing policies and insurance participation Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers) Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service Submit daily payment collection reports Schedule follow up appointments, document cancelled or rescheduled appointments Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization Provide outstanding customer service and assistance to patients Answer phones, take messages, direct calls to appropriate department or staff Manage record requests and releases in collaboration with Medical Records Department Open and close office as needed Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues. All other duties as assigned Qualifications Who you are: High school Diploma or equivalent. Previous knowledge of check-in and check-out process. Knowledge of Insurance policies and procedures. Excellent verbal and written communication skills. Ability to multi-task, manage time, has strong customer service skills, and is reliable. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
    $32k-40k yearly est. 13d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Front desk coordinator job in Worcester, MA

    Job DescriptionThe Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. 22d ago
  • Front Desk Receptionist - Medical

    Community Health Connections 4.2company rating

    Front desk coordinator job in Gardner, MA

    Make an impact in your community through a career in health care! Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts. Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening. Responsibilities include: Receives and directs incoming patients Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments, in collaboration with the Nurse of the Day Schedules patient appointments according to established protocol Provides coverage to Medical Records as needed Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients Minimum Qualifications: High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred Bilingual in Spanish, is a plus 1-year similar work experience or in a medical office environment preferred Computer skills for accurate data entry Knowledge of basic medical terminology preferred Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing and speaking in English Demonstrated ability to work in a fast paced, high telephone call volume office environment We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-45k yearly est. 60d+ ago
  • Front Desk Specialist

    Spire Orthopedic Partners

    Front desk coordinator job in Newington, CT

    Job Details Entry MOSA Newington 2114 - Newington, CT Full Time High School or Equivalent Some travel between company locations Day Customer ServiceDescription Hours: 730am to 430pm Location: Middletown/Newington Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: Manage patient check-in and check-out, ensuring accurate data entry Complete full patient registration Educate and provide patients with office and billing policies and insurance participation Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers) Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service Submit daily payment collection reports Schedule follow up appointments, document cancelled or rescheduled appointments Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization Provide outstanding customer service and assistance to patients Answer phones, take messages, direct calls to appropriate department or staff Manage record requests and releases in collaboration with Medical Records Department Open and close office as needed Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues. All other duties as assigned Qualifications Who you are: High school Diploma or equivalent. Previous knowledge of check-in and check-out process. Knowledge of Insurance policies and procedures. Excellent verbal and written communication skills. Ability to multi-task, manage time, has strong customer service skills, and is reliable. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
    $32k-40k yearly est. 13d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Front desk coordinator job in Worcester, MA

    The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. Auto-Apply 31d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Chicopee, MA?

The average front desk coordinator in Chicopee, MA earns between $28,000 and $43,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Chicopee, MA

$35,000
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