Front desk coordinator jobs in Des Moines, IA - 260 jobs
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Patient Coordinator
Radiology Partners 4.3
Front desk coordinator job in West Des Moines, IA
Exciting news! We are opening an outpatient imaging center in West Des Moines in early April! Come be part of our team as we continue to grow and care for those in our community. Anticipated start date March 2026.
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. As a Patient Coordinator, you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time position working Monday-Friday from 8:00am-4:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(60%) Scheduling & Insurance
1. Schedule patient examinations according to existing company policy
2. Arranges transportation for patients when appropriate
3. Communicates to team any scheduling changes in order to ensure highest patient satisfaction
4. Pre-certifies/Authorizes all exams with patient's insurance company as required
5. Verifies medical necessity on all exams as required
6. Handles release of information requests for patients, referring offices, other medical facilities,
attorneys & insurance companies following company guidelines
7. Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
1. Greets and checks-in patients scheduled for Imaging services; registers demographic information
and process payment plans and copays with patients
2. Answers phones and handles calls in a professional and timely manner
3. Maintains positive interactions at all times with patients, referring offices and staff
4. Supports team in order to ensure highest patient satisfaction
5. Acts as liaison between team and the patients waiting for exams
6. Maintains front office lobby area by straightening magazines, organizing coffee supplies, and
assisting with general office clean up
7. Maintains the supply of patient information sheets
(5%) Other tasks and projects as assigned
$27k-31k yearly est. 1d ago
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Patient Experience Representative-Neurosurgery
The Iowa Clinic, P.C 4.6
Front desk coordinator job in Des Moines, IA
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Patient Experience Representative/Neurosurgery at The Iowa Clinic might look like?
* Arrive at work in the morning - no night shifts here!
* Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
* This position will also serve as a resource to registration, scheduling and clinical staff.
* Strives to create The Iowa Clinic Experience with each interaction.
* Leave in the evening - hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
* High School diploma or equivalent required.
* No medical office experience necessary, we will train you!
* Highly motivated to work in a healthcare setting.
Bonus points if…
* You love exceeding people's expectations
* You enjoy having fun where you work
* Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Employee incentives to share in the Clinic's success
* Generous PTO accruals
* Health, dental and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Training and development programs
* Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
* Monthly departmental celebrations, jeans days and clinic-wide competitions
* Employee rewards and recognition program
* Health and wellness program with up to $350/year in incentives
* Employee feedback surveys
* All employee meetings, team huddles and transparent communication
$30k-34k yearly est. Auto-Apply 5d ago
Referral Response Coordinator
Iowa Donor Network 4.1
Front desk coordinator job in Altoona, IA
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.
We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:
Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all.
Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability
Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.
Always Own It: We are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.
Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.
Job Title: Referral Response Coordinator
Location: Altoona, Iowa or North Liberty, Iowa
Exemption Status: Exempt salaried
Schedule: Maximum of 11 24-hour call shifts/month
Shift: 8am- 8am CST
*holidays and weekends required
Compensation: $63,300 - $79,100 annually
*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.
Job Title:
Referral Response Coordinator
Work System:
Inspire the Gift
Department/Group:
Referral Eligibility
Reports To:
Manager of Referral Response
Location:
Altoona/North Liberty
Position Type:
Full-Time
Exemption Status:
Exempt
OSHA Category:
I
IDN Culture Statement:
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.
Position Summary:
This position works with Iowa Donor Network and hospital partners to manage the medical evaluation and coordination of organ, eye, and tissue donation opportunities. Evaluation and coordination is managed both remotely and onsite at the donor hospital.
Essential Functions and Performance Responsibilities:
Communication of daily staffing and response needs for Referral Response (RRC) team.
Lead Daily Huddle call and report out on active referrals to other members of the organ team.
Provide referral response to hospitals on potential organ donors, including onsite response per IDN protocols.
Collaborate with hospital staff over the phone and in person to collect clinical information regarding potential organ donors utilizing information from medical records, medical history, and current health status.
Collaborate with hospital staff over the phone and in person to ensure the donation opportunity is maintained.
Support hospital partners onsite during the brain death testing process.
Ensure effective verbal and written communication and collaboration with hospital staff, physicians, related donation agencies, and other Iowa Donor Network team members to maximize organ donation.
Provide the IDN Organ Resource Supervisor (ORS) with a thorough chart review for donor suitability determination and medical management.
Submit referral feedback via established internal forms to foster process improvement.
Participate in process improvement and quality assurance activities.
Actively participate in required RRC team and Organ team meetings.
Position Qualifications and Education Requirements:
Associate degree in nursing or allied health science or equivalent experience required. Licensed RN, Paramedic or RRT preferred.
Minimum of 2 years of experience in a healthcare setting or hospital preferred.
Minimum of 2 years of previous experience in organ donation.
Skills and Abilities:
Demonstrated ability to work in a fast-paced environment with a focus on timely, correct results.
Exceptional ability to review medical information and communicate efficiently across multiple channels.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Ability to provide excellent customer service to a diverse audience.
Physical Requirements:
Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g.,
Influenza obtained annually by December 1st and COVID vaccine upon required timeline.)
Work rotating on-call, variable schedule including days, nights, weekends, and holiday.
Maximum base shifts per month is 11. Must have ability to assist outside the posted schedule.
During peak, prolonged periods of donor case activity, must have the ability to travel within the service area (state of Iowa) and fill role of Referral Response Coordinator.
Possible mental and visual fatigue associated with fast-paced, detailed work.
Express ideas verbally and convey detailed or important spoken information.
Receive detailed information through oral and auditory communication.
Organizational Responsibilities:
It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN.
All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.
$27k-33k yearly est. 20d ago
Patient Flow Representative - Des Moines Medical Center - Full Time
Regional Health Services of Howard County 4.7
Front desk coordinator job in Des Moines, IA
Patient Flow Representative Job Purpose: The patient flow Rep collaborates with nursing and ancillary departments to ensure appropriate placement of patients based on diagnosis, physician preference with consideration of bed availability at both MercyOne Des Moines/West Des Moines campuses. Responsible for monitoring census capacity and alerting the leadership team upon thresholds for activation of Peak Capacity Plan level activation. Responsible for bed flow functions including bed ordering, appropriate room assignments, assisting with direct admit requests and maintaining accurate bed availability information. This job description covers the most significant duties performed, but does not exclude other occasional work assignments not mentioned.
Hours:
Mixed/Varied shifts
36 hours/week
12 hours shifts
Job Duties:
* Maintains knowledge of floor specialty and physician preferences related to patient placement
* Aide with creation and updating of Clinical Road Maps and Patient Placement protocols
* Communicate and coordinate high priority patient movement and navigate barriers to patient placement
* Utilizes knowledge of current census information and potential inpatient bed needs to project accurate and appropriate placement of incoming patients
* Act as an expert and Super-User for Bed Management software platform
Minimum Qualifications:
* High school diploma or GED required.
* Knowledge of Medical Terminology required.
* Minimum 2 years previous experience in a health care setting
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-33k yearly est. 5d ago
Surgery Scheduler
DMOS Orthopaedic Centers 3.2
Front desk coordinator job in West Des Moines, IA
Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. You will be primarily working in our West Des Moines location but flexible to cover our Ankeny location as well as our Des Moines location if needed To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly.
Here is What You Can Expect:
Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care.
Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff
This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey
Sitting at a desk for extended periods of time that may seem unnatural
What We're Looking For:
Calm. Ability to communicate calmly with patients and Physicians.
Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting.
Experience. Prior exposure to patient care coordination.
Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.
Why DMOS?
Consistent schedule, no weekend coverage
Friendly, fun and dedicated peers
Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!
DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.
Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.
$28k-34k yearly est. Easy Apply 50d ago
Front Desk Clerk - Part Time - 3-11 PM -Hilton Garden Inn
Hilton Garden Inn 4.5
Front desk coordinator job in Johnston, IA
The Des Moines/Urbandale Hilton Garden Inn is looking for customer service driven individuals to fill our part time position!
Flexible schedule and benefits available.
The right candidate will have some computer experience, cash handling skills, professional appearance and the ability to multi-task as well as being able to provide a welcoming check-in experience for our guests in our beautiful hotel, while providing excellent customer service during their stay and leave an unforgettable impression on our guests so they can't wait to come back!
$15-17/hour or DOE. You may apply in person at 8600 NorthPark Drive Johnston, IA
$15-17 hourly Auto-Apply 20d ago
Front Desk
Schulte Corporation 3.9
Front desk coordinator job in Des Moines, IA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$30k-35k yearly est. 1d ago
Receptionist
The Rasmussen Group 3.5
Front desk coordinator job in Des Moines, IA
Rasmussen Group is seeking a professional and friendly Receptionist to be the first point of contact for our corporate office.
What You'll Do
Greet and welcome visitors with a warm, professional attitude
Answer, screen, and route incoming phone calls
Manage emails and inquiries, ensuring timely responses
Keep the reception and common areas neat, organized, and presentable
Handle incoming/outgoing mail and complete daily mail runs to the post office
Assist with data entry, filing, and maintain accurate records
Issue and track employee security badges
Monitor and order office supplies as needed
Follow company protocols for visitor access and security
Support various departments with clerical tasks as required.
Assist with planning and preparation for company events
Maintain confidentiality and handle sensitive information appropriately
Regular, reliable attendance is required.
Requirements
High school diploma or equivalent required
Previous reception, frontdesk, or administrative experience preferred
Bilingual abilities are a plus
Strong communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask and stay organized in a fast-paced environment
Proficient with Microsoft Office
Self-motivated, proactive, and able to work independently
Valid driver's license and reliable personal vehicle for mail runs (milage may be reimbursed)
Willingness to work cooperatively with others and assist as needed
Why Rasmussen Group?
Starting Pay $19-22 per hour
Comprehensive medical, dental, vison, disability, and life insurance
Group retirement saving program
On-site chef
Accrual based PTO and paid holidays!
Additional Requirements:
All offers are contingent upon successful post-offer drug testing, background check, and motor vehicle record verification.
Equal Employment Opportunity:
The Rasmussen Group is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.
Salary Description $19-$22 per hour
$19-22 hourly 8d ago
Front Desk Administrator (Full-time)
Agentis Longevity
Front desk coordinator job in Des Moines, IA
FrontDesk Administrator
We're Mantality Health, an Agentis Longevity Practice
Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you.
Mantality Health is one of our premier men's and women's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services.
We're Looking for You
As a FrontDesk Administrator at Agentis / Mantality Health, you are the first and last impression of our clinic experience. You play a critical role in creating a welcoming, organized, and high-touch environment for every patient. You ensure smooth clinic operations by managing scheduling, patient flow, communication, and administrative tasks all while supporting the clinical and sales teams to deliver a seamless patient journey.
This role is detail-oriented and service-driven, with success measured by patient satisfaction, scheduling accuracy, operational efficiency, and collaboration across the clinic team.
Who You Are
You embody Agentis & Mantality values and demonstrate the key competencies that ensure an exceptional patient experience and strong team collaboration. You thrive in a fast-paced clinical environment, take pride in organization and professionalism, and bring a positive, patient-first mindset to everything you do.
Our Values
Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs.
Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level.
Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients.
Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age.
Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care.
Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact.
What You'll Do
FrontDesk & Patient Experience
Greet patients warmly and professionally, ensuring a welcoming first impression.
Manage patient check-in and check-out processes with accuracy and efficiency.
Answer phones, texts, and emails promptly, directing inquiries appropriately.
Maintain a calm, confident, and supportive presence in a fast-paced clinic environment.
Scheduling & Administrative Support
Schedule, confirm, and manage appointments to optimize clinic flow and provider availability in partnership with the Longevity Guides at the Agentis support office, who handle initial outreach and scheduling.
Collect and verify patient information, consents, and documentation.
Process payments, memberships, and packages in coordination with the Longevity Guide.
Maintain accurate patient records within the practice management system.
Clinic Operations & Team Collaboration
Support providers and clinical staff by ensuring rooms, schedules, and patient flow are prepared and aligned.
Communicate patient needs, delays, or concerns to the appropriate team members.
Assist with inventory tracking, office supplies, and general clinic organization.
Partner with the Longevity Guide to ensure smooth handoffs and continuity of care.
Brand Representation & Patient Engagement
Uphold Agentis and Mantality brand standards in appearance, communication, and service.
Share basic information on services, promotions, and next steps when appropriate.
Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed.
What You Have
1-2+ years of experience in a frontdesk, administrative, or patient-facing healthcare role.
Exceptional customer service and interpersonal communication skills.
Strong organizational skills with the ability to multitask and prioritize.
Experience with scheduling systems or practice management software; CRM experience is a plus.
Professional demeanor with a patient-first mindset.
Interest in health, wellness, and longevity medicine.
Measures of Success
Patient Satisfaction & Experience Scores
Appointment Accuracy & Schedule Optimization
Timely and Accurate Documentation
FrontDesk Efficiency & Clinic Flow
Team Collaboration & Communication Effectiveness
What We Offer
Full-time position on-site in our premier clinic
Healthcare & Financial Wellness Benefits
Paid Time Off to recharge
Ongoing training, mentorship, & growth opportunities
Pay Range
$18-22 / hour
Check us Out
Agentislongevity.com
Mantalityhealth.com
$18-22 hourly Auto-Apply 20d ago
Receptionist
Independence Village 3.9
Front desk coordinator job in Waukee, IA
Independence Village of Waukee
Receptionist
Job Type: Part Time
Schedule: Saturday 8am-4:30pm and Sunday 8am-2pm
Pay: $14-16 per hour
Position Summary:
The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Receptionist:
High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
Excellent Microsoft Office skills
Primary Responsibilities for Receptionist:
Answer all telephone calls and properly transfer calls to the appropriate department.
Daily resident check in.
Answering routine telephone inquiries.
Greet all residents and guests in a courteous and professional manner.
Provide 1440 experience to our senior residents!
Distribute applications to prospective employees.
Refer all prospective residents and families to the Leasing Team.
Sort and deliver all mail, internal messages and packages to residents and staff.
Knowledge of resident apartments, in-house facilities and local information.
Reserve the private dining area for residents and guests.
Collect work orders and information for the maintenance director.
Know emergency call system and emergency procedure (fire, medical, and police).
Perform all accountabilities in a timely and efficient manner following company policies and procedure.
Work independently in a professional atmosphere.
Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
Assist with accounting duties as assigned by Property Administrator.
Dress in a professional manner and wear name tag.
As a receptionist, always maintain a positive attitude which supports team performance and productivity.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVIND
$14-16 hourly 11d ago
Front Desk
Graduate Hotels 4.1
Front desk coordinator job in Des Moines, IA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$27k-32k yearly est. 1d ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in West Des Moines, IA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$27k-34k yearly est. 60d+ ago
Bilingual Patient Access Representative I - University Clinic
PHC Primary Health Care
Front desk coordinator job in Des Moines, IA
As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the frontdesk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles.
In this position, you will work at PHC Univeristy Clinic in Des Moines and be scheduled 40 hours per week, Monday - Friday 8:30 AM - 5:00 PM. This position is eligible for our $5.00 per hour shift differential if you work a 3-hour shift either after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.
This position requires Spanish and English language skills.
What You Will Do
* Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.
* Accurately documents messages and communicates to the appropriate individual.
* Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies.
* Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.
* Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.
* Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC.
* Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.
* Helps patients apply for the sliding fee program.
* Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.
* Scans all acquired patient documentation and accurately indexes into electronic health records.
* Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).
* Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.
* Performs other duties as assigned.
Qualifications You Need
Required
* A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
* Excellent customer service skills and commitment to service excellence.
* Effective verbal and written communication skills.
* Good problem-solving skills with ability to apply critical thinking.
* Takes initiative and demonstrates dependability.
* Team oriented with ability to collaborate effectively with others.
* Listening and reading skills with ability to follow written and verbal instructions.
* Basic math skills with ability to count money and make change.
* Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
* Detail oriented with high degree of accuracy
* Prioritization skills.
* Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
* Demonstrates professionalism with ability to remain calm in all situations and show empathy.
Preferred
* Bilingual Spanish/English communication skills, written and verbal.
* Associate degree in related field.
* Work experience in a community health center, medical or dental clinic, or in the essential functions of the
* position.
* Experience working with patient registration systems and electronic health records.
* Experience using a multi line telephone system.
* Experience working with and knowledge of clinical terminology and health insurance.
We Take Care of Our People
Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:
* Generous PTO accrual
* Eight paid holidays
* Tuition reimbursement program
* 401k with company match
* Medical, dental, vision
* Life & disability insurance
* Flexible spending & health savings accounts
* Supplemental accident & critical illness insurance
* Discounted pet insurance
* PHC Pride rewards program
Visit *************************** for a summary of PHC's benefits.
Grow Your Career with PHC
We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.
Join the PHC Community
| PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok
Monday - Friday 8:30 AM - 5:00 PM
40 Hours Per Week
$15.5-19.4 hourly 21d ago
Stagehand - Civic Center IATSE Referrals
Des Moines Performing Arts 4.2
Front desk coordinator job in Des Moines, IA
This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67.
Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld.
At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Essential Job Duties and Responsibilities
Following instructions
Loading in and loading out of stage scenery and soft goods
Support of other department as requested
Experience Needed/Certification:
Follow instructions
Know stage directions
Proper lifting and pushing technique
Additional Job Requirements / Pertinent Information
Position requires event work during evening/weekends
Regular lifting of up to 50lbs
Occasional lifting between 50-75lbs
Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus
Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception
Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock
Noise level is moderate
$26k-34k yearly est. 60d+ ago
Patient Liaison
Adapthealth LLC
Front desk coordinator job in Des Moines, IA
Requirements
Education and Experience Requirements:
High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred
One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry
The exact job experience considered must be DME, Diabetes, Incontinence Sales.
Valid and unrestricted driver's license in the state of residence
Physical Demands and Work Environment:
Must be able to bend, stoop, stretch, stand, and sit for extended periods.
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
The work environment may be stressful at times, as overall office activities and work levels fluctuate.
Subject to long periods of sitting and exposure to the computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens
May be exposed to angry or irate customers, patients, or referral sources.
Ability to utilize a personal computer and other office equipment.
Must be able to lift 30 pounds as needed.
Physical and mental ability to provide clinical assessments
Ability to travel independently throughout the service area.
Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of the position.
$30k-39k yearly est. 9d ago
Planning and Scheduling Coordinator
Electrical Power Products 3.6
Front desk coordinator job in Des Moines, IA
Reports To
The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager.
The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day.
Responsibilities and Duties
Assist with the planning and scheduling efforts for the entire company's operations.
Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity.
Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution.
Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current.
Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers).
Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule.
Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly.
Utilize project management software for setting up, establishing and scheduling jobs.
Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis.
Drive productivity and continuous improvement in all tasks and processes.
Additional duties as assigned.
Requirements
Qualifications
High school diploma or equivalent required.
Relevant college degree such as business, engineering, technology required, experience can be considered in lieu of relevant degree.
APICS (or comparable) certification in Planning/Scheduling strongly preferred.
Experience in a manufacturing/production environment preferred/desirable.
Proficient in Microsoft Office Suite, Google, or similar software.
Strong analytical and problem-solving skills. Strong decision-making skills.
Ability to communicate and collaborate with other teams and team members.
Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments.
Physical Requirements
Typically sits, grasps items, and performs keyboarding for the regular operation of a computer.
Stand, walk, bend, reach or otherwise move about regularly.
Lift, move, or otherwise transfer items up to 40 lbs. occasionally.
Occasional exposure to typical manufacturing production physical hazards.
$25k-33k yearly est. 55d ago
Receptionist
Arl Iowa 3.3
Front desk coordinator job in Des Moines, IA
Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources.
What You'll Do: In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources.
You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance.
You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned.
What You Bring: You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets.
Working Conditions: This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support.
Why Work at the ARL? As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them.
Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time.
In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.
$23k-29k yearly est. Auto-Apply 21d ago
Office Services Receptionist
Holmes Murphy 4.1
Front desk coordinator job in Waukee, IA
We are looking to add an Office Services Receptionist to join our Office Services team in Waukee, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!
Essential Responsibilities:
Provide in-person, phone, and email customer service for employees, vendors, and clients.
Manage and route electronic mail appropriately.
Review and update returned certificates of insurance.
Manage and distribute calls, voicemails, emails, and packages to the appropriate individual or department.
Provide support on special projects and other duties as requested by the Office Services Mailroom team.
Facilitate timely and secure office opening/closing responsibilities during core business hours of 8:00am to 4:45pm.
Qualifications:
Education: High School Diploma required or the ability to acquire within six months of hire.
Experience: 0-2 years general office experience, insurance industry preferred, but not required.
Skills: This individual possesses strong attention to detail, the ability to follow directions accurately, and manage confidential information. They are proficient in using computer programs like Microsoft Outlook, Word, and Excel, and excel in providing excellent customer service. They are committed to continuous learning through internal and external educational opportunities and pursuing relevant designations or continuing education. Additionally, they can understand and execute instructions in various forms and handle problems with multiple variables in standardized situations. They can also exert minimal physical effort when required.
Technical Competencies: This individual demonstrates strong planning and organizational skills by efficiently managing resources for projects to ensure quality outcomes within budget. They exhibit initiative and resourcefulness in independently identifying and solving problems, and they are adaptable, effectively responding to changing conditions while balancing enterprise or client strategies and objectives.
Here's a little bit about us:
In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!
Holmes Murphy & Associates is an Equal Opportunity Employer.
#LI-GH1
$33k-42k yearly est. Auto-Apply 3d ago
Front Desk Staff
Daveandbusters
Front desk coordinator job in Des Moines, IA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.75 per hour
Salary Range:
7.25
-
11.75
We are an equal opportunity employer and participate in E-Verify in states where required.
McFarland Clinic is currently accepting application for Clinical Risk & Patient Relations Coordinator for its Ames location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: Clinical Risk & Patient Relations activities, receives and manages patient care concerns, and assists with risk management (RM) activities in accordance with McFarland Clinic's Core Values and Promise.
Education
Graduate of accredited school of nursing or degree/licensure in health related field preferred.
Days: Monday - Friday. Occasional evening hours for special events
Hours: 8:00 AM - 5:00 PM
Experience
Two years quality management, risk management, or customer service experience preferred.
Minimum of five years in a healthcare delivery organization.
Two years clinical experience preferred.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
How much does a front desk coordinator earn in Des Moines, IA?
The average front desk coordinator in Des Moines, IA earns between $23,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Des Moines, IA
$28,000
What are the biggest employers of Front Desk Coordinators in Des Moines, IA?
The biggest employers of Front Desk Coordinators in Des Moines, IA are: