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Front desk coordinator jobs in Des Moines, IA

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  • Patient Care Coordinator

    Mission Veterinary Partners 3.8company rating

    Front desk coordinator job in Johnston, IA

    Westfield Veterinary Hospital has an opportunity for a full time Patient Care Coordinator/CSR Hybrid to join our team! Compensation: $17.00 - $19.00/hr depending on experience What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
    $17-19 hourly Auto-Apply 54d ago
  • Patient Experience Representative - Internal Medicine (Full-Time)

    The Iowa Clinic, P.C 4.6company rating

    Front desk coordinator job in Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication
    $30k-34k yearly est. Auto-Apply 18d ago
  • Receptionist/Pt Reg Rep (PT) | Family Medicine | Nevada | 2025-259

    McFarland Brand 2016-09-29

    Front desk coordinator job in Nevada, IA

    McFarland Clinic is currently accepting applications for Receptionist/Pt Reg Rep for its Nevada office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: maintaining desk activities, including greeting, scheduling and instructing of patients and visitors, use multi-line telephone system, including answering and screening calls. Education High School Diploma, GED or HiSET. Days: Monday, Tuesday and every other Wednesday Hours: 8:00 AM - 5:00 PM Experience Prefer one year work experience, preferably in a medical office setting. Completion of Medical Terminology class required within one year of employment. Keyboard and computer experience. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
    $23k-30k yearly est. 17d ago
  • Urgent Injury Clinic Front Office Coordinator

    DMOS Orthopaedic Centers 3.2company rating

    Front desk coordinator job in West Des Moines, IA

    As a Front Office Coordinator, you will be responsible for greeting patients upon arrival, the check in process and answering phones for our Urgent Injury Clinic. You will play a key role in creating a welcoming environment and maintaining confidential communication with our patients. To thrive in this role, you may have prior experience in a medical front office position and a passion for patient well-being. This position is located in West Des Moines, IA in our Urgent Injury Clinic. Our patients are hurting and may not be super pleasant, yet are grateful for the service we provide. You are curious in learning more about a patient's injury during the intake process to ensure we provide quality orthopaedic care in a timely fashion. You will work alongside a team member (Monday - Friday) and the registration staff of our West Des Moines office work a rotating Saturday schedule, where you will work independently. Here's what you can expect: Assisting patients with the check-in process for our Urgent Injury Clinic. This may include gather demographics, insurance information and basic understanding of their injury. Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living. Majority of communication will occur in-person, yet will also occur via the phone. You may be sitting at a desk for extended periods of time that may seem unnatural. Opportunity to work within a team amongst the registration staff and clinical staff members to ensure patients receive quality care. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey. What We're Looking For: Calm and curious. Ability to communicate calmly with patients with a warm and professional attitude, while being curious, utilizing listening skills, asking clarifying questions and avoiding interrupting patients. Multi-tasker. Ability to check in patients, obtain necessary information and answer phones while staying organized. Reliability. An individual that can be reliable to support overall efficiency of the team of the Urgent Injury Clinic. Why DMOS? Consistent schedule Friendly, fun and dedicated peers Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.
    $27k-34k yearly est. Easy Apply 60d+ ago
  • Receptionist - Part-time

    Bob Brown Buick GMC 4.0company rating

    Front desk coordinator job in Ankeny, IA

    We are looking for a Part-time Front Desk Receptionist to join our growing team! Responsibilities Answer and coordinate in-coming telephone calls matching them to right personnel to ensure great customer service. Greets customers at the reception desk in a pleasant and professional manner. Assist customers with direction and connecting with Sales Associates. Provides some clerical for the service department. Maintains a professional appearance. Keeps work area neat and clean. Performs other duties as assigned. Compensation: This is an hourly position. Base pay is $16.00 per hour. Schedule: This position has a schedule of Tuesday 3-7, Thursday 3-7 alternating Fridays 2-6 and Saturdays 8-6 Qualifications Previous reception experience and customer service experience preferred Valid driver's license Willing to adhere to a background check. Authorized to work in the United States. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $16 hourly Auto-Apply 60d+ ago
  • Receptionist - MercyOne Johnston Clinic - Full Time

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Johnston, IA

    Receptionist Department: Family Medicine Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Hours: * Full Time; 40 hours/week Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * Bilingual Spanish preferred. * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $29k-32k yearly est. 10d ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Front desk coordinator job in Des Moines, IA

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 9d ago
  • Patient Care Coordinator-West Des Moines, IA

    Sonova

    Front desk coordinator job in West Des Moines, IA

    Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $18-20 hourly 10d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Des Moines, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk coordinator job in West Des Moines, IA

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$17 an hour
    $16-17 hourly 60d+ ago
  • Bilingual Patient Access Representative I - East Side Clinic

    PHC Primary Health Care

    Front desk coordinator job in Des Moines, IA

    As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles. This position typically works at PHC East Side Clinic in Des Moines and is scheduled Monday - Friday 8:30 AM - 5:00 PM. Eligible for $5.00 per hour shift differential if you work a 3-hour shift after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. This position requires Spanish and English language skills. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Bilingual Spanish/English communication skills, written and verbal. * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Monday - Friday 8:30 AM - 5:00 PM 40 Hours Per Week
    $15.5-19.4 hourly 16d ago
  • Stagehand - Civic Center IATSE Referrals

    Des Moines Performing Arts 4.2company rating

    Front desk coordinator job in Des Moines, IA

    This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67. Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld. At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Essential Job Duties and Responsibilities Following instructions Loading in and loading out of stage scenery and soft goods Support of other department as requested Experience Needed/Certification: Follow instructions Know stage directions Proper lifting and pushing technique Additional Job Requirements / Pertinent Information Position requires event work during evening/weekends Regular lifting of up to 50lbs Occasional lifting between 50-75lbs Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock Noise level is moderate
    $26k-34k yearly est. 60d+ ago
  • Family referral Coordinator

    Maximus 4.3company rating

    Front desk coordinator job in Des Moines, IA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00
    $23k-32k yearly est. 4d ago
  • Planning and Scheduling Coordinator

    Electrical Power Products 3.6company rating

    Front desk coordinator job in Des Moines, IA

    Job DescriptionDescription: Reports To The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager. The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day. Responsibilities and Duties Assist with the planning and scheduling efforts for the entire company's operations. Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity. Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution. Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current. Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers). Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule. Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly. Utilize project management software for setting up, establishing and scheduling jobs. Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis. Drive productivity and continuous improvement in all tasks and processes. Additional duties as assigned. Requirements: Qualifications High school diploma or equivalent required. Relevant college degree preferred. APICS (or comparable) certification in Planning/Scheduling also preferred. Experience in a manufacturing/production environment preferred/desirable. Proficient in Microsoft Office Suite, Google, or similar software. Strong analytical and problem-solving skills. Strong decision-making skills. Ability to communicate and collaborate with other teams and team members. Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments. Physical Requirements Typically sits, grasps items, and performs keyboarding for the regular operation of a computer. Stand, walk, bend, reach or otherwise move about regularly. Lift, move, or otherwise transfer items up to 40 lbs. occasionally. Occasional exposure to typical manufacturing production physical hazards.
    $25k-33k yearly est. 8d ago
  • Front Desk Agent

    First Hospitality Group Inc. 3.6company rating

    Front desk coordinator job in Des Moines, IA

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required * Ability to work nights and weekends heavily preferred Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $27k-32k yearly est. 19d ago
  • Front Desk Agent at Hop-A-Lot Iowa

    Hop-A-Lot Iowa

    Front desk coordinator job in Des Moines, IA

    Job Description Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and maintain daily manifest of booked events ( birthday parties, open play, etc) Maintaining facility cleanliness and organization of resources Oversee staff when manager on duty is off site. Qualifications Proven experience working as a front desk agent or similar position Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone. Excellent customer service skills and courteous phone manner Time-management and organizational skills Loves working with kids in a fun loving environment! We are looking forward to hearing from you.
    $26k-31k yearly est. 1d ago
  • Care Coordinator

    Ascension Recovery Services

    Front desk coordinator job in Pleasant Hill, IA

    The Care Coordinator plays a pivotal role in supporting the client's treatment journey-from initial intake through discharge planning-ensuring that all aspects of care are well-coordinated, documented, and aligned with individualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily on intake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and support staff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards. ESSENTIAL DUTIES & RESPONSIBILITIES INTAKE & ADMISSION · Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions. · Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules. · Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals. · Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR. · Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy. CARE COORDINATION · Serve as the communication hub between clients, their care team, and external providers. · Maintain up-to-date documentation in the client's record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts. · Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans. · Support clients in developing SMART goals and linkages to appropriate community or aftercare resources. · Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance. DISCHARGE PLANNING · Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan. · Collaborate with the client and clinical team to ensure continuity of care post-discharge. · Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration. · Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements. · Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards. CRISIS AND BEHAVIORAL MANAGEMENT · Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. · Collaborate with the treatment team to develop individualized behavior plans when needed. · Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events. QUALIFICATIONS AND KNOWLEDGE · Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles. · Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness. · Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements. · Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA. · Demonstrated ability to manage multiple priorities with professionalism and empathy. EDUCATION AND EXPERIENCE · Bachelor's degree in social work, psychology, human services, or related field required; master's degree preferred. · Minimum two (2) years of experience in behavioral health or substance use treatment setting. · Experience with intake coordination, case management, or discharge planning preferred. · Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred. · Current CPR and First Aid certification (or ability to obtain within 30 days of hire). KEY COMPETENCIES · Client Advocacy: Ensures client voice and choice are central in treatment decisions. · Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations. · Communication: Maintains clear, compassionate, and professional communication with clients and staff. · Documentation: Produces timely, complete, and compliant records aligned with state and Joint Commission standards. · Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care. · Ethical Conduct: Upholds professional boundaries and confidentiality at all times. WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS · Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress. · Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs. · Regular contact with others through in-person, phone, and electronic communication. · May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required. PERFORMANCE EXPECTATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Completes intake and discharge documentation within policy timeframes. · Demonstrates consistent adherence to care coordination workflows. · Actively participates in interdisciplinary team meetings and clinical reviews. · Maintains compliance with agency policies, state regulations, and accreditation standards. · Promotes a professional, compassionate environment consistent with trauma-informed principles. EQUAL OPPORTUNITY STATEMENT We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.
    $26k-39k yearly est. 2d ago
  • Front Desk Staff

    Daveandbusters

    Front desk coordinator job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Front Desk Hampton Inn Part-time

    Aileron 3.9company rating

    Front desk coordinator job in West Des Moines, IA

    The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description Starting at $15.00/hour
    $23k-33k yearly est. 60d+ ago
  • Inbound Scheduling Specialist

    American Computer Services 4.4company rating

    Front desk coordinator job in Des Moines, IA

    Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects. Job Description New Year, New Career. Join the Safelite Family! This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance. Qualifications REQUIREMENTS: Must be 16+ years of age High school diploma or equivalent (or actively enrolled) Prior experience in customer service preferred Ability to operate a computer and telephone systems while seated for extended periods of time Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers Additional Information Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
    $31k-35k yearly est. 9h ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Des Moines, IA?

The average front desk coordinator in Des Moines, IA earns between $23,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Des Moines, IA

$28,000
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