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Patient Care Coordinator (PCC - Charge RN) - Ortho Med/Surg
Ecommunity
Front desk coordinator job in Indianapolis, IN
***Sign-on bonus offered!*** Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Care Coordinator will provide daily, shift-to-shift leadership to support the operations of the Ortho Med/Surg Unit. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team.
The Ortho Med/Surg unit at Community Hospital East is an 18-bed unit that cares for orthopedic surgical patients including hip/knee replacements and fractures. In addition to caring for orthopedic patients, you will also gain experience working with surgical patients including, but not limited to: colorectal, urology, OBGYN, laminectomy, and complex medical patients. Physical Therapy and Occupational Therapy staff are housed on this unit with a state-of-the-art PT/OT therapy room.
The ortho team promotes relationship-based care and emphasize the importance of self-care for our team.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
Bachelor of Science in Nursing preferred.
2+ years experience as an RN within the specialty area or related specialty area preferred
Computer skills for documentation and work-related purposes are required.
Demonstrates accountability for own actions with an openness to change and learning.
Demonstrates customer service skills to provide exceptional patient and family experience.
Takes initiative to help others.
CPR certified.
$24k-38k yearly est. 7d ago
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Scheduling Coordinator
Tendercare Home Health Services, Inc. 3.9
Front desk coordinator job in Indianapolis, IN
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Compensation Range: $22-27/hourly
$22-27 hourly 23h ago
RN,Patient Registrar/Care Representative
Health Advocates Network 4.5
Front desk coordinator job in Indianapolis, IN
Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
$30k-37k yearly est. 7d ago
Receptionist
Net2Source (N2S
Front desk coordinator job in Indianapolis, IN
Job Title: Workplace Experience Coordinator
Duration: 3 Months - Coverage
Shift: 8-5 or 7-4 | M-F
As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need:
High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
$23k-30k yearly est. 1d ago
Front Desk & Enrollment Coordinator
Carmel Music Academy 4.1
Front desk coordinator job in Carmel, IN
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Free uniforms
Health insurance
This role is perfect for you if
You love talking with people, following through, and helping families confidently take the next step. You enjoy a professional environment where kindness and results matter equally. You take pride in representing a high-quality organization and feel good knowing your work directly supports students and families.
At Carmel Music Academy, the frontdesk is the Heart Of Our School and were looking for someone who naturally brings warmth, confidence, and reliability to every interaction.
What Youll Do
Welcome families and students with professionalism and genuine care
Answer phone calls, respond to inquiries, and follow up consistently
Confidently guide families through the enrollment process
Schedule lessons and support ongoing student communication
Assist with planning and coordinating recitals, workshops, and events
Maintain accurate records and follow established systems and policies
Youll Thrive Here If You
Enjoy helping people and achieving clear goals
Feel comfortable making phone calls and asking for commitment
Are naturally organized and dependable
Follow through on details without being reminded
Communicate warmly while respecting structure and policies
Take feedback well and want to grow professionally
Ideal Experience & Skills
* Customer service, frontdesk, or administrative experience
* Sales, enrollment, scheduling, or call-based experience (preferred)
* Strong verbal communication and professional phone presence
* Comfortable using scheduling systems, email, and basic technology
* Ability to multitask in a fast-paced, people-focused environment
Why Youll Love Working Here
* Supportive leadership with clear expectations
* Training, scripts, and systems to help you succeed
* A positive, mission-driven team culture
* Meaningful work that impacts students and families
* Opportunity to grow within a respected music academy
You Are The Right Person If You Often Say:
I love helping people make confident decisions.
I follow through.
I enjoy being part of a professional, organized team.
I take pride in representing something I believe in.
If that sounds like you, wed love to meet you.
Sales experience is helpful, but heart, confidence, and follow-through matter most.
Heres How to Apply
Apply with your resume and a brief paragraph sharing why this role feels like a good fit for you.
Please do not visit or walk in to the Academy inquiring about the position.
We value kindness, integrity, and excellence and we support our staff with training, clear systems, and a positive team culture.
Sales experience is helpful, but heart, confidence, and follow-through matter most.
$28k-33k yearly est. 9d ago
Front Desk Coordinator - Greenwood, IN
The Joint Chiropractic 4.4
Front desk coordinator job in Greenwood, IN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $15-$18/hr Depending on Experience
Weekends required
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$15-18 hourly Auto-Apply 60d+ ago
Front Office Coordinator
Mortenson Dental 3.7
Front desk coordinator job in Indianapolis, IN
Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.
Qualifications
High school diploma
Have strong communication skills
Have an eagerness to learn and grow
Must pass a background check and drug screen
$28k-35k yearly est. 16d ago
Medical Office Specialist
Indianapolis Neurosurgical Group Pc 3.8
Front desk coordinator job in Carmel, IN
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will have the opportunity to learn multiple positions - frontdesk, patient rooming and check out - to become an integral part of our team. This position is based in Noblesville, but will also staff our Carmel clinic on days the Noblesville clinic is not seeing patients.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
Educational and Experience Required
Education:
High school diploma or equivalent
Medical assistant or LPN certification preferred
Preferred Experience:
3-5 years of experience in a physician office or hospital setting
1-3 years of experience in neurosurgery or spine surgery
Physical Demands
Substantial amount of patient interaction requiring standing, bending and stooping.
Moderate to heavy patient volume requiring efficiency and speed.
Occasional moderate lifting.
Able to sit for an extended period of time in focused work.
$25k-30k yearly est. Auto-Apply 60d+ ago
Patient Payment Representative
Revone Companies
Front desk coordinator job in Greenwood, IN
Full-time Description
Patient Payment Representative is responsible for the collection of self-pay balances while providing exceptional customer service during incoming/outgoing calls and assisting with the resolution of the patients accounts. PPR will handle inbound, outbound calls, and correspondence. This position represents Complete Billing Services & all their clients by upholding our pledge, “We believe every person has worth as an individual. We believe every person should be treated with dignity and respect. It is our responsibility to help patients find ways to pay their bills. We will be professional and ethical. We commit to honoring this pledge.”
Responsibilities of the Position
Self-pay account resolution for all patient accounts.
Contacting patients by the way of an auto dialer to gather information pertaining to payments.
Providing information about available assistance programs within client guidelines
Answering all calls within a timely manner and with excellent customer service.
Verify accounts by collecting and updating patient demographics, insurance and payment information.
Review accounts to ensure patient balances due are accurate and that we have attempted to reach the patient by all means before referring them to collections.
Log all calls and contacts
Ensure adequate documentation is maintained
Complete skip tracing for all undeliverable mail returned by the post office.
Communicate in a manner consistent with positive patient relations
Provide helpful assistance in anticipating and responding to needs of all patients and family members.
Remain calm under pressure and effectively deal with difficult people.
Independently recognize, interpret, and evaluate situations based on the level of urgency.
Ability to use good judgement in highly emotional and demanding situations
Ability to react to frequent changes in duties and volume of work
Manage multiple tasks with ease and efficiency
Ability to work independently and with a team
Ensure high levels of customer satisfaction
Ability to utilize various computer applications including EPIC and MS office
Basic math skills
Maintains confidentiality and have knowledge of HIPPA and Red Flag regulations to ensue patient privacy at all times.
Collaborates with Supervisor/Manager to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of departmental/client policies and procedures through participation and by reading updates and other provided communication
Works in collaboration with all coworkers, supporting our efforts through teamwork and the acceptance of additional assignments
Daily Responsibilities
Maintain average hold time of twenty seconds
Be at or above the average number of calls for the day
Be at or above the average number of contacts for the day
Maintain a Call Handle Time Average of 5:00 minutes or below
Maintain and ACW and pause time under the required limit provided by management
Maintain a call review minimum standard of 95% or more
Verify and update demographics on every call
Attempt to resolve all patient concerns on every call
Maintain 100% quality customer service at all times
Assist with training of new PPR's
Assists with reviewing, updating, and maintaining policies and procedures
Requirements
Requirements of the Position
Computer proficiency skills are required
Ability to learn quickly and navigate effectively through multiple systems
Must be organized, detail oriented, flexible, and able to meet deadlines. Proactively prioritizes needs and effectively manages resources
Must communicate clearly and concisely
Must have the ability to perform tasks and multi-task with a high level of accuracy and efficiency
Must have working knowledge of HIPAA and Red Flag regulations, and practice patient privacy at all times
Exemplifies the Mission/Vision/Core Values of RevOne Companies in all personal and professional behavior and is a role model to all associates
Collaborates with Manager/Team Lead to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication
Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments
Difficulty of Work
Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager/Team Lead as warranted to ensure the provision of quality service.
Responsibility
The incumbent works in a team concept, but takes calls on his/her own. Calls are recorded and randomly checked for training purposes. Errors may be caught, but not immediately. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient.
Personal Work Relationships
The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Occasionally contacts can be expected from external people (vendors, customers, professional community, government agencies, and etc.) dealing with activities of limited complexity.
Salary Description $16 - 19 / hour
$16-19 hourly 60d+ ago
Dental Front Desk Coordinator FT
Bright Direction Dental
Front desk coordinator job in Indianapolis, IN
Dental FrontDeskCoordinator Indianapolis, IN Center for Advanced Dentistry, Brad Sammons DDS is looking for an enthusiastic Full-Time FrontDeskCoordinator to join our team. The FrontDeskCoordinator will be responsible for overseeing and coordinating the frontdesk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the frontdesk.
The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. This person works effectively in a team environment and must be able to communicate well.
Center for Advanced Dentistry: 8325 S. Emerson Ave. Indianapolis, IN 46237
Office Schedule:
Monday 8:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:00 AM - 4:00 PM
Requirements:
Patient Interaction:
Greet patients and visitors in a friendly and professional manner.
Schedule appointments and maintain the appointment calendar.
Answer phone calls and address inquiries or direct them to the appropriate department.
Verify patient information and insurance details.
Appointment Management:
Coordinate and schedule appointments based on dentist availability.
Send appointment reminders to patients and confirm appointments.
Handle appointment cancellations and rescheduling.
Ensures re-care is being booked.
Follows up with patients on unscheduled treatment plans.
Administrative Tasks:
Maintain accurate patient records and update information as needed.
Handle patient registration and check-in/check-out processes.
Process and verify insurance information.
Collect and record payments for services rendered.
Oversees and participates in collections of aged receivables.
Team Coordination:
Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care.
Problem Resolution:
Address patient concerns and resolve issues related to appointments, billing, or service.
Collaborate with dental professionals to handle patient complaints effectively.
Qualifications:
Proven experience in a frontdesk or administrative role, preferably in a dental office.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Knowledge of dental terminology, procedures, and insurance processes.
Proficient in using dental office software and general office applications.
High school diploma or equivalent.
Physical Requirements:
Must be able to lift up to 15-30 pounds at time.
Benefits:
Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
Full-time employees are eligible for paid time off and holiday pay.
Part-time employees working 16+ hours per week are eligible for paid time off.
All employees may participate in our 401(k) retirement savings plan, which includes a company match.
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
$24k-31k yearly est. 10d ago
Front Desk Coordinator
U.S. Oral Surgery Management
Front desk coordinator job in Indianapolis, IN
Cherry Tree Oral and Maxillofacial Surgery
9602 East Washington Street, Indianapolis, IN 46229
300 East Boyd Avenue, Suite 270, Greenfield, IN 46140
We are seeking a dynamic and dedicated FrontDesk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$24k-31k yearly est. 16d ago
Medical Office Receptionist
Dermatology Associates of Indiana P
Front desk coordinator job in Indianapolis, IN
Benefits:
Free food & snacks
Opportunity for advancement
Training & development
Competitive salary
Paid time off
401(k)
Job Title: Medical Office Receptionist
Job Summary:
The Medical Office Receptionist is responsible for providing excellent customer service to patients and visitors, managing the frontdesk operations, and supporting the administrative functions of the medical office.
Duties and Responsibilities:
Patient Check-In and Check-Out:
Greet patients and visitors in a courteous and professional manner.
Register new patients by collecting necessary information and updating existing patient records.
Verify patient insurance information.
Schedule appointments and assist with appointment confirmations.
FrontDesk Operations:
Answer and direct phone calls to the appropriate personnel.
Respond to inquiries and provide information about the medical office services.
Maintain cleanliness and order at the frontdesk area.
Handle patient inquiries and resolve issues or escalate to the appropriate staff.
Administrative Support:
Assist with medical office paperwork, including filling out and filing forms.
Maintain and update patient records in the electronic medical records (EMR) system.
Coordinate with medical staff to ensure efficient patient flow.
Manage and organize medical office documents and files.
Insurance Verification and Billing:
Verify insurance coverage and process insurance claims.
Assist patients with billing inquiries and provide information on payment options.
Collect co-payments and payments for services rendered.
Appointment Scheduling:
Schedule patient appointments based on availability and urgency.
Coordinate with medical staff to ensure proper scheduling of procedures and tests.
Send appointment reminders to patients.
Communication:
Relay messages to medical staff accurately and promptly.
Communicate effectively with patients, visitors, and other healthcare professionals.
Handle confidential information with discretion.
Emergencies and Security:
Follow established protocols in case of emergencies.
Ensure the security of the frontdesk area and patient information.
Qualifications:
High school diploma or equivalent.
Previous experience in a medical office or customer service role is preferred.
Knowledge of medical terminology and basic understanding of healthcare practices.
Strong communication and interpersonal skills.
Proficiency in using office equipment, including computers, phones, and fax machines.
Familiarity with electronic medical records (EMR) systems.
Working Conditions:
Typically works in a climate-controlled medical office setting.
Regular business hours
This job description is a general guideline, and specific responsibilities may vary depending on the needs of the medical office. It's important for a Medical Office Receptionist to be organized, detail-oriented, and capable of multitasking in a fast-paced environment.
$24k-31k yearly est. 7d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Front desk coordinator job in Indianapolis, IN
Advanced MedAesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.
Avelure Med Spa is looking for a Patient Care Coordinator at our Indianapolis location. The Patient Care Coordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting Avelure's products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
KEY RESPONSIBILITIES:
Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals.
Understand the goals of the practice and independently develop and execute plans of action to achieve those goals.
Handle sensitive matters with discretion and maintain strict confidentiality.
Actively support and remain aligned with the vision and goals of the practice.
Qualifications
REQUIREMENTS
Previous medical experience in aesthetics, plastic surgery, or cosmetic dermatology practice.
Strong business acumen with excellent organizational skills.
Proven ability to manage confidential information appropriately.
High school diploma or equivalent required
Open availability
PHYSICAL REQUIREMENTS:
To ensure the safety and well-being of our employees, we have established the following physical requirements.
This position requires knowledge of various aspects of patient care.
Must possess good organizational skills to balance clerical and clinical duties.
This position requires frequent walking, sitting, standing, and bending.
Frequent talking and listening when giving instructions and explanations.
Frequent use of the phone, computer, and other clinic technologies.
Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
$24k-38k yearly est. 11d ago
Patient Care Coordinator
Francisan Health
Front desk coordinator job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patient care staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health care in a place that values faith is a special kind of calling. That person is our patient care coordinator.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Professional Development Opportunities
* Faith-based, Mission-focused Organization
* A 16-bed unit provides Care to Critical Care Heart Patients
* Patient ratios are 1:2
* A didactic learning experience in a fast-paced environment
* Works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit.
* Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores.
* Oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit
QUALIFICATIONS
* A team-oriented RN willing to be flexible and dynamic in meeting patient care needs
* Associate Degree from an accredited program is required, obtain BSN within 3 years of promotion to position
* Licensed as a Registered Nurse (RN) with a valid license to practice in the state or as listed in the Nurse Licensure Compact (NLC)
* 3 years of experience
* 1 year in area of practice or related specialty
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$24k-38k yearly est. 46d ago
Front Desk First Impressions
Cornerstone Construction Group
Front desk coordinator job in Indianapolis, IN
Cornerstone Construction Group, LLC is looking for a FrontDesk First Impressions Coordinator to join our company in our Indianapolis office. First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
The FrontDesk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust.
Greeting and directing clients and visitors by phone, email, or in person.
Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc.,
Assisting clients with requested information, delivery of documents and payments, and general inquiries.
Assist with preparation of paperwork and bid documents.
What experience and skills do I need to be successful?
Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy.
Previous experience in a related receptionist or administrative support role highly desired.
Great Perks and Benefits:
Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition:
Competitive Insurance reimbursement plan.
Paid Time Off (PTO), Holidays and Vacation, Sick Time
401k employer matching program to save for retirement.
Incredible potential for upward mobility and career growth
The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees.
Responsibilities:
Administrative support - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team.
Other - Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned.
Requirements:
Positive and self-motivated, forward-thinking attitude
Excellent communication and organizational skills with the ability to multitask.
Creative problem solving and practical time management skills.
Great time management skills and organizational skills.
Loves People and Smiles! :-)
$26k-33k yearly est. Auto-Apply 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Indianapolis, IN
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$26k-33k yearly est. 60d+ ago
Medical Receptionist Bilingual Burmese/ Hakha Chin
Windrose Health Network 3.2
Front desk coordinator job in Indianapolis, IN
Full-time Description
Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at WindRose Health Network could be the job you are looking for.
We are currently seeking a Medical Receptionist that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that will be located in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.
JOB RESPONSIBILITIES:
Customer advocate who greets consumers and visitors in a courteous, welcoming manner, responds to incoming telephone calls by:
Directing callers to appropriate Health Center staff
Taking messages when appropriate
Scheduling appointments, verifies registration information by validating and updating insurance/payer information and patient demographics.
Collects patient co-pays or other payments.
Assists with the patient check-out process including collecting payments, and issuing receipts.
Requirements
Education, Experience & Training:
High School graduate or GED required; previous training in Customer Service skills related to telephone and/or Service Desk preferred.
A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist/Interpreter in a health care service delivery setting.
Experience with interpreting/translating is preferable.
A qualified candidate should have a working knowledge of at least one word processing software package (preferably MicroSoft Word) and one spreadsheet development software package (preferably MicroSoft Excel).
A working knowledge of at least one electronic medical record (EMR) is preferred.
A qualified candidate must be fluent in English, Burmese, and Hakha Chin.
Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
WindRose is an Equal Opportunity Employer.
Salary Description 16.50 - 18.50
$29k-33k yearly est. 5d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk coordinator job in Lebanon, IN
FrontDeskCoordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 7:45am-5:00pm
Tuesday: 7:45am-5:00pm
Wednesday: 7:45am-5:00pm
Thursday: 7:45am-5:00pm
Your Role as a FrontDeskCoordinator
As a FrontDeskCoordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$25k-31k yearly est. Auto-Apply 25d ago
Patient Access Specialist
Aspire Indiana Health 4.4
Front desk coordinator job in Greenfield, IN
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.
Now interviewing for a Patient Access Specialist
Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.
Education/Experience/Requirements
High School Diploma or Equivalent required
Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
Must have intermediate computer skills with Google Suite
Previous insurance billing experience highly preferred
Electronic Health Record (EHR) experience preferred
Knowledge of basic medical terminology preferred
Ability to communicate in American Sign Language (ASL) a plus
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
$25k-30k yearly est. Auto-Apply 60d+ ago
Medical Receptionist at Growing Practice
Comprehensive Medpsych Systems
Front desk coordinator job in Indianapolis, IN
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand.
CMPS is a family owned and operated practice. We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
Job Description
Our medical receptionists welcome patients for their appointments, schedule/ reschedule appointments, and assist with taking patient vitals as needed. They are responsible for collecting payment at time of service and also assist in maintaining patient demographic records and financial accounts. We are looking for a highly detailed, customer service driven individual to join our growing practice
Qualifications
• Minimum of a high School diploma • 1-2 years in a medical setting • Ability to set priorities and work with minimal supervision • Excellent organization and communication skills • Excellent telephone communication skills: must speak well, clearly and pleasantly while projecting care and helpfulness • Ability to handle stress calmly and be flexible to change • Excellent computer and keyboarding skills • Knowledge of medical insurance • Ability to prioritize workload while being flexible to meet the expectations of daily operations • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines kept confidential according to EEO guidelines.
Additional Information
Demonstrate regard for the dignity and respect of all patients, visitors and staff Welcome all visitors in person; answers telephone promptly Keep patient appointments on schedule by notifying provider of patient's arrival as needed Comfort patients by anticipating concerns and answering questions; Helps patients in distress by responding to emergencies Obtain revenue by recording and updating financial information at each appointment; record and collect patient balances; update patient accounts Obtain changes in insurance and provide documentation and consistent communication to billing department Responsible for office inventory; ordering supplies; verifying receipt of supplies; scheduling equipment service and repairs and maintaining a clean and tidy reception area. Protects patient rights by maintaining confidentiality of personal and financial information
How much does a front desk coordinator earn in Greenwood, IN?
The average front desk coordinator in Greenwood, IN earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Greenwood, IN
$28,000
What are the biggest employers of Front Desk Coordinators in Greenwood, IN?
The biggest employers of Front Desk Coordinators in Greenwood, IN are: