Front desk coordinator jobs in Hoover, AL - 376 jobs
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Patient Care Coordinator
Results Physiotherapy 3.9
Front desk coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$23k-33k yearly est. Auto-Apply 5d ago
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Medical Receptionist
American Family Care, Inc. 3.8
Front desk coordinator job in Birmingham, AL
Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care FrontDesk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our frontdesk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the FrontDesk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or FrontDesk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements:
* High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
* Current CPR or Basic Life Support (BLS) certification is required for this role.
We invest in your well-being so you can bring your best self to work-every shift, every patient.
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $20.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$20-24 hourly 45d ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint Chiropractic 4.4
Front desk coordinator job in Hoover, AL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Hours: Monday-Friday 10-7 and Saturday 10-4
$13/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$13 hourly Auto-Apply 60d+ ago
Medical Receptionist
Healius Ltd.
Front desk coordinator job in Meadowbrook, AL
Work type: Full Time (Permanent) About us At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
The Lumus Imaging team in our brand new Meadowbrook facility are hiring a Permanent Full Time Medical Receptionist to join their team.
As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems.
On offer here is:
* A strong culture of team, where you are supported by leaders and peers in a collaborative way.
* Permanent Full-Time role with annual and personal leave benefits
* Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
* A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
* Work for a large organisation which is focused on delivering positive outcomes to all Australians.
* Supported by experienced team members to learn new skills
* An opportunity to work in an industry that makes a difference to people's lives
You will be responsible for all reception duties including:
* Customer service and care
* Make exam bookings
* MRI Bookings
* General Clerical Duties
* Patient record management
* Medicare billing and banking
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email us at:
*************************************.au
See more of our jobs at Lumus Imaging Careers and follow us on LinkedIn
$24k-30k yearly est. Easy Apply 12d ago
Front Desk Agent
Every Word Code
Front desk coordinator job in Birmingham, AL
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized FrontDesk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the frontdesk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1+ year of frontdesk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
$50k-55k yearly 60d+ ago
Telephonic Care Coordinator
Triton Health Systems
Front desk coordinator job in Birmingham, AL
Job Description
VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL!
VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!
VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
The Telephonic Care Coordinator will work alongside the AlabamaCoordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County.
REQUIRED:
LBSW
Two years of clinical experience
Willing to submit to vaccine testing and screening
Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner
Working knowledge of health-related service delivery systems
Excellent communication and relationship skills
Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting
Ability to locate, augment and develop resources, including information on services offered by other agencies
Strong organizational and time management skills
Ability to be flexible and adaptable
Basic computer skills including use of Microsoft Word and Excel
PREFERRED:
LMSW
CCM
One year of assessing resources and coordinating care with low-income populations
$25k-37k yearly est. 13d ago
Patient Care Coordinator
Upstream Rehabilitation
Front desk coordinator job in Birmingham, AL
Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Birmingham, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$25k-37k yearly est. Auto-Apply 5d ago
Patient Care Coord
Affordable Dentures & Implants
Front desk coordinator job in Birmingham, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency.
ESSENTIAL FUNCTIONS:
Greet patients professionally and manage check-in and check-out processes.
Schedule, confirm, and reschedule appointments via phone and in-office.
Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed.
Prepare and enter treatment plans and provide basic patient education on next steps.
Collect payments at time of service and ensure accurate end-of-day reconciliation.
Explain financing options and refunds.
Maintain accounts receivable (A/R) collections and follow-through.
Answer phones, direct calls, and manage voicemail in a timely manner.
Maintain accuracy of patient records and consent forms.
Escalate technical or compliance issues as necessary.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Excellent communication and interpersonal skills.
Basic knowledge of scheduling and insurance verification.
Ability to multitask in busy office environments.
Strong attention to detail, accuracy, and organization.
Professional, empathetic demeanor with patients.
Willingness to learn new systems and processes.
Demonstrated ability to maintain patient satisfaction while resolving escalations.
Educational Requirements:
High school diploma or equivalent required.
Customer service or healthcare front office experience preferred.
Training in insurance verification or dental and/or healthcare software a plus.
Bilingual preferred but not required.
$25k-37k yearly est. 8d ago
Scheduling Coordinator
Alabama Professional Services 4.5
Front desk coordinator job in Birmingham, AL
Job DescriptionSalary: $15-$17
Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs.At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial.
We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career.
We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today!
Responsibilities:
Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues
Provide tactical support to other departments of the company
Keep customer records and database current
Communicate with customers to ensure their satisfaction with our work
Provide customers with a remarkable experience
Qualifications:
No experience necessary- we will teach you everything you need to know on-site!
A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner
Exceptional telephone and interpersonal skills
Keen eye for accuracy when reviewing dates, payments, and scheduling information
Proficiency in computer programs and apps
A desire to grow within the role and potentially take on additional responsibilities as experience is gained
High school diploma or equivalent
Must be able to pass a comprehensive background and drug screen
Benefits:
Comprehensive benefits package including medical, dental, vision, and life insurance
Potential for incentive-based compensation
401(k) plans
A trusting, respectful, and upbeat culture
The best tools, materials, and training to ensure your success
Opportunities for professional growth and development
Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
$15-17 hourly 7d ago
Front Office Receptionist
Christ Health Center Inc. 4.1
Front desk coordinator job in Birmingham, AL
Job DescriptionDescription:
Christ Health Center is seeking a
Front Office Receptionist
who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling.
Benefits:
401K & 401K Matching
Medical, Dental, & Vision Insurance
$25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC
Paid Time Off
Employee Assistance Program
Schedule
: Monday-Friday, 7:45 AM -5:00 PM
Major Duties & Responsibilities: Job Skills
Greet and checks patients in and out
Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests.
Respond and comply to requests for patient information
Schedule and confirm patient appointments.
Maintain Provider's patient schedule.
Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines.
Communicate with clinical staff to maintain patient flow
Verifies insurance and collect payments from patients at time of service
Balance cash drawer daily
Provide assistance to other front office staff as needed.
Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day.
Requirements:
Qualification, Education, Experience
Requires High School Diploma or equivalent
1-2 years in administrative experience
C-PAR (Certified Patient Account Representative) Preferred
Required Skills/abilities
Excellent verbal and written communications skills.
Requires effective interpersonal skills
Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.
Bi-Lingual in Spanish is preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Attendance Standards
Punctual and dependent for assigned/confirmed shifts
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.
Reasoning Ability
The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.
Physical/Mental Demands
Work requires the ability to lift objects weighing up to 20 pounds
Work requires ability to carry objects weighing up to 20 pounds.
Work requires ability to sit +/- 90% of the time.
Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
Work requires proofreading and checking documents for accuracy.
Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.
OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks).
Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.
Environmental/Working Conditions
Medical office environment
Cultural Expectations
Understands Christ Health Center Mission Statement and Values
Consistently displays Christ Health Center's Mission daily
Treats patients, visitors and co-workers with love and respect
$30k-34k yearly est. 6d ago
Patient Services Coordinator II - General Surgery
Uahsf
Front desk coordinator job in Birmingham, AL
Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees.
Position Requirements:
EDUCATION AND EXPERIENCE:
High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred.
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
$26k-36k yearly est. 10d ago
Provider Scheduling Coordinator
Cahaba Medical Care Foundation 3.0
Front desk coordinator job in Centreville, AL
Provider Scheduling Coordinator
Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care.
Responsibilities & Duties
Responsibilities
The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules.
Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers
The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed
Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage
Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations
Implements and communicates schedule changes as necessary
Confirms with operational leaders about changes made to ensure necessary operational support
Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals)
Consults with other scheduling coordinators to ensure accuracy and appropriate awareness
Reassigns providers based on unexpected changes
Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups
Compiles and reports data on current schedules and proposed schedule changes
Produces reports that depict clinic operations
Uses data to substantiate changes or modifications
Confirms with leadership changes or modification made
Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider
Serves as subject matter expert (SME) on various committees and task forces
Provides knowledgeable insights on CMC manpower allocation for physician services
Maintains the provider directory and provider assignments that transcribe to the master scheduling process
Modifies assignments when necessary
Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests
Ensures EMR (Athena) is aligned with scheduling templates (system name)
Troubleshoot defects in EMR, works with IT Team on a resolution
Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput
Communicates with providers and clinic team members on template changes and availability
Meets with new providers and onboards them to the scheduling/assignment process
Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments
Redirects providers to physician leadership when there are concerns with assignments or schedules
Complete all other duties as assigned
Qualifications:
Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement.
Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling
Job Specific and Unique Knowledge, Skills and Abilities:
Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating
Demonstrates good judgment and maturity, working collaboratively with team members and providers
Demonstrates proficiency in Google Suite applications
Extensive knowledge of provider visit types, sequencing, and cadence
Excellent written, verbal, and listening skills
Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives
Able to work effectively under pressure
$32k-39k yearly est. Auto-Apply 60d+ ago
Medical Office Clerk
Westerkamp Group, LLC
Front desk coordinator job in Birmingham, AL
Westerkamp Group, LLC is a Revenue Cycle Management company focused on hospital billing and collections. We are currently seeking a
Medical Office Clerk
in our Birmingham, AL office to provide patient and third-party hospital pre-registration services to our clients.
Primary Duties and Responsibilities:
Sorting incoming mail and distributing inner office
Answering door
Processing Virtual Credit Cards
Ordering supplies and keeping up with inventory
Assisting wherever is needed for the departments
Other duties as needed
Qualifications:
Ability to adhere to strict compliance guidelines related to HIPAA.
Self-motivated and ability to work independently.
Excellent telephone and communication skills.
Strong analytical capabilities
Westerkamp Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In addition to compliance with federal EEO statutes, Westerkamp Group, LLC complies with applicable state and local laws governing nondiscrimination.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Casey Boudreaux at **************.
$31k-39k yearly est. 60d+ ago
Medical Receptionist
Archwell Health
Front desk coordinator job in Birmingham, AL
ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
Update member information in the electronic medical records system
Schedule appointments and coordinate referrals for a multi-disciplinary care team
Assist members with filling out paperwork through electronic kiosks, as needed
Request medical records and upload documentation to electronic medical records system
Field questions from prospective and established members, as well as their adult children
Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
Assist with center events, as needed
Required Skills/Abilities:
Excellent customer service skills, with a positive and welcoming demeanor
Passion for providing a quality experience for our senior members
Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
Working knowledge of medical terminology, insurance, and/or electronic medical record systems
High level of organization and attention to detail
Strong written and verbal communication skills
Proficient PC skills, including Microsoft Office Suite
Ability to maintain professionalism and flexibility in a changing work environment
Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
Associates degree preferred, or equivalent experience
Minimum of one year of work experience in a clinical setting, or similar
Experience working with EMR systems a plus
ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
$24k-30k yearly est. 60d+ ago
Patient Encounter Representative/Front Office
Southern Immediate Care Inc.
Front desk coordinator job in Birmingham, AL
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Summary: Under general supervision and according to established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and walk-in patients to the clinic, answer the telephone and route calls, enter demographic and insurance information, and scan all demographic information into the chart. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to the collection, deposit & recording of clinic revenue.
*Position includes rotating weekends*
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Welcomes and greets patients and visitors, in person or on the telephone, answering or referring patient inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintains patient account information by obtaining, recording, and updating personal data.
If asked, help train current and new hires on day-to-day operations of the clinic flow.
Verifies patients insurance and copay; obtains revenue by recording and updating financial information; and records and collects patient charges, deductibles, and co- insurance payments.
Log and batch credit card receipts and run reports from credit card machine daily; balance and reconcile revenue against posted payments.
Maintains business office inventory and equipment by checking stock to determine inventory level; and anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures completeness of patient forms; and protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education/Experience:
Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures is usually obtained from a certificate or associate degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology preferred. Knowledge of office procedures is usually obtained from a certificate or associate degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills preferred.
$25k-31k yearly est. 11d ago
Receptionist & Patient Care Coordinator
Melanie L Petro Md
Front desk coordinator job in Vestavia Hills, AL
Full-time Description
Job Title: Patient Care Coordinator - Facial Plastic Surgery
Overview: We are seeking a dedicated and personable Patient Care Coordinator to join our esteemed facial plastic surgery medical practice. The ideal candidate will be the first point of contact for our patients, embodying warmth, patience, and professionalism. This role demands exceptional communication skills, a friendly demeanor, and a proactive approach to scheduling and patient care. As a pivotal member of our team, you will ensure that every patient interaction reflects our commitment to excellence in care.
Key Responsibilities:
Phone Operations:
Serve as the primary point of contact for all incoming calls, demonstrating patience, empathy, and attentiveness to patient inquiries and concerns.
Manage high call volumes with efficiency and courtesy, ensuring that all calls are answered promptly and professionally.
Provide accurate information regarding our services, procedures, and pre-appointment instructions to patients and prospective clients.
Address patient questions, concerns, and inquiries with sensitivity and discretion, maintaining confidentiality at all times.
Appointment Scheduling and Coordination:
Proactively schedule appointments for new and existing patients, optimizing the clinic schedule to maximize efficiency and patient flow.
Utilize scheduling software and electronic medical records systems to maintain accurate appointment records and patient profiles.
Conduct follow-up calls to confirm appointments, minimize cancellations, and mitigate scheduling conflicts.
Coordinate with medical staff and administrative personnel to ensure seamless transitions between appointments and procedures.
Cold Calling and Patient Outreach:
Engage in proactive outreach efforts to attract new patients and expand our client base, including cold calling and follow-up communications.
Articulate the benefits of our services and treatment options to prospective patients, fostering interest and enthusiasm for our practice.
Maintain detailed records of outreach activities, outcomes, and patient preferences to inform future marketing strategies and initiatives.
Administrative Support:
Assist with general administrative tasks, including data entry, file management, and inventory control, as needed.
Collaborate with team members to streamline office procedures, optimize workflow efficiency, and enhance overall productivity.
Stay abreast of industry trends, regulatory requirements, and best practices in patient communication and customer service.
Qualifications:
Previous experience in a medical office setting, preferably in a plastic surgery or dermatology practice.
Exceptional interpersonal skills with a genuine passion for patient care and customer service.
Proficiency in computer applications and medical office software, including scheduling and electronic medical records systems.
Strong organizational skills with the ability to multitask and prioritize responsibilities in a fast-paced environment.
Excellent verbal and written communication abilities, with a keen attention to detail and accuracy.
Empathetic, patient-centric approach to patient interactions, with a commitment to maintaining confidentiality and privacy.
Proven ability to work effectively both independently and as part of a collaborative team.
Requirements
1 year of related experience in a related medical field
Ability to master different types of technology easily
Organization
A flexible attitude
Great communication skills
Friendly personality
Proficiency with GSuite
Patience
$25k-37k yearly est. 60d+ ago
Front Desk Receptionist - Birmingham
Birmingham Obstetrics Gynecology, P. C
Front desk coordinator job in Birmingham, AL
Are you passionate about women's health and eager to make a meaningful impact in a dynamic medical environment? We are seeking an experienced frontdesk receptionist to join our established office. This is an exciting opportunity to be at the forefront of providing exceptional care to women in all stages of life.
About Us
We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.
The FrontDesk medical receptionist is the provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts.
Major Duties Include:
Greet patients and visitors
Check patients in and out of practice management software
Schedule and confirm patient appointments
Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
Communicate with clinical staff to maintain patient flow
Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients
Provide assistance to other front-desk staff as requested
Assist with online scheduling coordination
Required Skills/Abilities:
Excellent verbal and written communication skills
Attention to detail, effective organizational skills and ability to work in a fast-paced environment
Education/Experience:
Requires High School Diploma or Equivalent
1-2 years of office administrative experience preferred
Greenway - PrimeSuite Experience a plus
Physical/Mental Demands:
Requires the ability to lift or carry objects weighing up to 20 pounds
Requires long periods of sitting or answering the phone
View all jobs at this company
$22k-28k yearly est. 60d+ ago
Patient Registration Specialist
Mainstreet Family Care 3.5
Front desk coordinator job in Birmingham, AL
MainStreet Support Team Specialist (Full-Time) - Birmingham, AL
MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States-it is our mission to go the extra mile to help patients heal better and feel better… FAST.
The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You'll have the opportunity to shape our company's image and collaborate with others who value communication, consistency, and compassion - here at MainStreet, we are family!
The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You're organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you're passionate about transforming healthcare for rural communities - we'd love to meet you!
Location Requirements:
This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work.
What You'll Do:
As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members;
Kiosk Assistance:
You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently.
Insurance Eligibility Verification:
Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient's arrival is an essential task of this role.
Follow-Up Support:
MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients.
Billing Support:
Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances.
Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player-ready to jump in, multitask, and provide support whenever needed!
Schedule:
This role follows a rotating 5/2 schedule:
Week 1: Monday Tuesday Friday Saturday Sunday
Week 2: Wednesday & Thursday
Weekday Shifts: 12 hour shifts from 8:30AM - 8:30PM
Weekend Shifts: 8 hour shifts from 1:30PM - 9:30PM
What You Need:
High school diploma or GED
1+ year of professional office or customer service experience
Tech-savvy and confident using computers-comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones.
Strong communication skills, both written and verbal
A positive, team-oriented attitude with a passion for helping others
Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required
Why You'll Love It Here:
Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare.
Competitive starting salary of $18/hr
Health, dental & vision benefits
401K plan, paid time off, and more
Next Steps:
If we think you're a great fit, we'll invite you to:
A pre-employment assessment
A recruiter phone screening
A final interview with our team
Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients' lives. If you're ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we'd love to meet you. Apply today and become part of a team that's committed to caring for our communities-and each other.
$18 hourly 40d ago
Care Coordinator
Right at Home 3.8
Front desk coordinator job in Pelham, AL
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans.
Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
Serves as a mentor to caregivers and supports their care delivery.
Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Have a valid driver's license and use of insured automobile.
Compensation: $13.00 - $16.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$13-16 hourly Auto-Apply 60d+ ago
Patient Coordinator
Stonecreek Dental Care
Front desk coordinator job in Birmingham, AL
Job DescriptionNow Hiring: Dental Patient Coordinator!
Full-Time | Great Team | Outstanding Benefits
???? Schedule: Monday-Thursday | 7:45 AM - 5:00 PM and two Fridays a month 8:00 AM - 12:00 PM ???? Pay: Based on experience - and we're happy to pay for the right person!
At StoneCreek Dental Care, we believe the frontdesk sets the tone for the entire patient experience - and we're looking for someone who can make every patient feel welcomed, cared for, and confident in their dental journey. If you're friendly, detail-oriented, and love making things run smoothly behind the scenes, this is the role for you!
What You'll Be Doing
Your smile and skills will help us create a lasting experience for every patient by:
Greeting patients with a warm, professional welcome
Managing check-in and check-out with confidence and care
Handling phone calls - scheduling, answering questions, and following up
Maintaining our schedule with efficient appointment booking
Accurately entering patient and insurance information into our system
Collecting copays and deductibles with a friendly, clear approach
Supporting insurance processing and verifying coverage
Resolving issues with grace, empathy, and critical thinking
What We're Looking For
Preferred 1+ year of dental front office experience
Excellent phone and people skills - you're a great communicator
A positive, can-do attitude and team spirit
A natural sense of empathy and respect for patients and teammates alike
Why You'll Love Working Here
When you join StoneCreek, you're joining more than a practice - you're becoming part of a family that values growth, balance, and happiness. We offer:
Amazing Benefits Package (after waiting period):
10 Paid Days Off every year - you deserve it!
7 Paid Holidays to relax and recharge
Company-Paid Life & AD&D Insurance
Dental Care for you and your dependents
Medical Insurance to keep you covered
Optional coverage:
Vision
Short-Term Disability
Accident & Critical Illness Insurance
Life & AD&D for you and your loved ones
401(k) with Company Match - let's build your future together
Ready to Apply?
If you're ready to be the heart of our front office and part of a supportive, fun, and hardworking team - we want to hear from you!
How much does a front desk coordinator earn in Hoover, AL?
The average front desk coordinator in Hoover, AL earns between $21,000 and $34,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Hoover, AL
$27,000
What are the biggest employers of Front Desk Coordinators in Hoover, AL?
The biggest employers of Front Desk Coordinators in Hoover, AL are: