Front desk coordinator jobs in Irondequoit, NY - 320 jobs
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Receptionist
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Patient Care Coordinator
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Patient Coordinator
Front Desk Administration
Referral Coordinator
Dental Receptionist
Unit Clerk LTC
Fingerlakes Health 4.4
Front desk coordinator job in Geneva, NY
Responsible for clerical duties, communication, reception duties, and transport of residents. Management of resident personal accounts as assigned.
na EDUCATION: Minimum: • High school graduate Preferred: • Medical terminology. LICENSE: PROFESSIONAL CERTIFICATIONS: WORK EXPERIENCE: Minimum: • Related experience Preferred: • Clerical/secretarial, including computer experience preferred. • Exposure to health care environment SKILLS: Minimum: • Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner. • Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. • Excellent interpersonal, communication (written and oral and organizational skills. • Computer literacy Preferred: • Experience with Microsoft Office products including word, excel and power point.
$26k-30k yearly est. 4d ago
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Receptionist, Part-time
Seneca Park Zoo Society 3.8
Front desk coordinator job in Rochester, NY
Job Description
Job Title: Receptionist, Part-time
Department: Communications
Direct Supervisor: Director of Communications and Engagement
FLSA Status: Non-exempt Hourly Rate: $16.00 - $17.00
Working Hours: Part-time, year-round. Maximum of 10-20 hours per week
Job Summary
The Seneca Park Zoo Society is seeking an employee with an interest in supporting the Zoo to serve as the administrative "front door" to the Zoo in the role of receptionist. This role will handle incoming calls, greet and direct guests and perform other general office tasks as needed.
Duties
Create and maintain a positive and upbeat first impression for callers and guests.
Answer the main phone line into the Zoo and direct calls accordingly.
Provide accurate/current information to all guests and callers.
Follow established Zoo protocols for issues like emergencies, first aid, lost & found items and lost child.
Use two-way radio to communicate with Zoo staff and supervisors.
Accept and log in deliveries and notify recipient(s) of packages arrivals and vendors on site.
Open and reply to reception e-mails.
Schedule use of the Conference Center upon request.
Sort incoming mail appropriately and distribute to other Zoo offices after daily mail is received.
Post outgoing mail and monitor when postal supplies are needed.
Assist other departments as needed.
Supervision
This role has no supervisory responsibilities.
Physical Requirements
This position requires sitting in an office environment and walking between different office of the zoo for mail distribution. Must be able to lift up to 40 lbs. Requires seeing, speaking, hearing and talking to Zoo guests and staff.
Work environment
This work is primarily in a busy office environment. Due to the schedule of the Zoo, working nights and weekends is expected.
Experience Requirements
Minimum of three years' experience in an office environment, preferably focused on customer service.
Excellent customer service skills - in person and on phone.
Ability to absorb and retain a wide array of details.
Basic computer skills, including familiarity with Microsoft Word, Outlook, Excel and Office 365.
Ability to remain calm under pressure or in emergency situations.
Ability to work in a team environment.
Ability to perform several tasks concurrently.
Minimum of a high school diploma or GED required.
Valid NYS driver's license required for use of golf cart to transport guests and/or materials, when necessary.
Provide cover letter and resume to apply.
The Seneca Park Zoo is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
$16-17 hourly 19d ago
Care Coordinator II - Reinvesting in Youth (RIY)
Hillside Childrens Center 4.0
Front desk coordinator job in Rochester, NY
The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team-based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System.
This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
$21.5-31 hourly Auto-Apply 18d ago
Patient Service Representative
Radnet 4.6
Front desk coordinator job in Rochester, NY
Job Description
Responsibilities
This position will provide per diem coverage for our White Spruce, Culver Park, and Red Creek offices.
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
$33k-37k yearly est. 5d ago
Patient Care Coordinator
CP Rochester, Happiness House and Rochester Rehabi 4.3
Front desk coordinator job in Rochester, NY
Job Title: Patient Care Coordinator
Salary: $17.50 - $20.50 per hour commensurate with experience
Employment: This is a full-time position. Days and hours of work are Monday through Friday during business hours. Evening work may be required as job duties demand.
Summary/Objective: The Patient Care Coordinator provides various supports to ensure the smooth and compliant operation of clinic services.
Required Education and Experience:
High School Diploma or GED.
Previous experience, education and/or training preferred to include knowledge of and proficient use of computers, office equipment, phone systems and electronic health records.
Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the ability to meet the demands of the position.
Additional Eligibility Qualifications: None
Essential Functions:
Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.
Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
Answers telephones, takes messages and refers calls to the appropriate person.
Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community.
Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System.
Maintains Clinic Consumer Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed.
Responsible for management of Annual Scripts, 2-way Release Authorization documentation, and obtaining appropriate consumer/guardian signatures.
HH Only - Completes Clinic Medicaid eligibility for E-paces accurately and in a timely manner between the 16th and 30th of each month and maintains a list of all Medicaid verification lists in chronological order. Collaborates with Clinic Supervisor to ensure to query NGS Connex to verify Medicare Eligibility.
Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy.
Responsible for Intake Paperwork Processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner.
Prepares all psychiatric charts from intake and including any necessary electronic record data entry to charts.
HH Only - Prepares documentation for the Medical Director's review and assist the Medical Director with obligations including but not limited to scheduling employee physicals and patient annual medical assessments.
Ensures accuracy in the monthly billing and prepares for submission to appropriate insurance companies in a timely and accurate manner. (May include charge entry for Article 16 & Article 28 Clinical services)
Reviews remittances and post payments from insurance companies to appropriate claims. Generates monthly patient statements and processes their payments.
Investigates claim denials and re-submits for processing in accordance with applicable regulations and insurance company requirements.
Performs insurance verifications for clients in the Article 16 and Article 28 Clinics.
Assists with any additional tasks as needed.
Receives guidance from the Clinic Billing Supervisor.
Achieves program goals by performing additional duties at the discretion of the Clinic Supervisor and Director.
Participates in Clinic/Finance Department meetings.
Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
Adheres to agency's policies and procedures as well as department guidelines.
Maintains professional demeanor.
Provides primary coverage for frontdesk, as needed at any of the clinic locations.
Participates in agency committees as asked or as needed.
Maintains current schedules for all therapists and other providers in the Electronic Health Record System. Update Schedule templates as needed and work within scheduling modules appropriately.
Adheres to agency's policies and procedures as well as department guidelines.
Competency Requirements:
Client focus
Ability to accept responsibility.
Communication Proficiency
Time Management and Organizational skills
Collaboration Skills
Personal Effectiveness/Credibility
Flexibility
Ethical conduct
Problem Solving/Analysis.
Business Acumen
Supervisory Responsibility: None.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit or stand and occasionally walk, bend, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 30 pounds and occasionally push or pull objects up to 100 pounds.
Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.
Comprehensive benefit plan including but not limited to:
Affordable Medical / Dental / Vision Insurance
17 Days Paid Time Off (PTO)
Paid Sick Time
9 Paid Holidays
Matching 403(b) and/or ROTH Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.
EEO Statement:
The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.
$17.5-20.5 hourly 60d+ ago
Receptionist
Cannon Industries 3.3
Front desk coordinator job in Rochester, NY
Receptionist
Reports to:President
Cannon Industries
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.
General Job Description:
Controls the flow of calls and visitors to the company. Provides administrative support to the President, Sales and Customer Service. Expedites meetings, conferences, etc.
Minimum Qualifications:
Associates degree with 2 years experience in an office/administrative setting
Legible handwriting with good written & oral communication skills
Pleasant speaking voice
Working knowledge with MS Windows and with office software (MS Word, Excel and Outlook)
Ability to manage multiple priorities
Ability to maintain a positive, professional demeanor under all circumstances
Receptionist Duties:
Answer telephone, route calls and take accurate messages
Greet visitors notify person visited, monitor visitor activities in public area of the building
Operate paging system in a professional manner
Maintain appearance of work area and conference room
Operate office equipment such as faxes, copiers, postage meters and computers
Assist with composing and publishing announcements and bulletins
Customer Service Duties:
Assist with data entry pertaining to customer orders in database daily
Assist with maintaining all customer files
Prepare customized quote blanks, prepare and send out quotes in a timely manner
Generate and post internally customer delivery performance weekly (using charts & graphs)
Send out customer service surveys quarterly
Assist with coordination of company social events
7. Report labor transactions
8. Updates inventory as needed
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.
$28k-34k yearly est. 19d ago
Hotel Front Desk
Banta Management Services 4.7
Front desk coordinator job in Canandaigua, NY
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate frontdesk racks and communicates this information to the appropriate hotel personnel.
$42k-52k yearly est. 60d+ ago
Receptionist
Skip's Custom Flooring Inc.
Front desk coordinator job in Canandaigua, NY
Job DescriptionBenefits:
Company parties
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Skip's is looking for a receptionist to be responsible for greeting clients and visitors to our Showroom. You will be contacting employees regarding visitors, answering phones and taking messages.
To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.
Receptionist Responsibilities:
Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the showroom.
Announcing clients as necessary.
Assisting with a variety of administrative tasks including copying, faxing, taking notes.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Answering, forwarding, and screening phone calls.
Data Entry like importing vendor bills.
Provide excellent customer service.
Scheduling appointments.
Receptionist Requirements:
Prior experience as a receptionist or in a related field.
Consistent, professional dress, and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
Good time management skills.
Experience with administrative and clerical procedures.
Able to contribute positively as part of a team, helping out with various tasks as required.
$30k-38k yearly est. 30d ago
Part-Time Receptionist - Front Desk
Wilkins RV 3.6
Front desk coordinator job in Churchville, NY
Company: Wilkins Recreational Vehicles Job Title: Part-Time Receptionist
We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything!
Salary Range:
$15.50- $18.00/hour
Job Duties:
Greet and welcome all incoming customers in a prompt, friendly, and professional manner, and direct them to the appropriate personnel or department.
Communicate in a manner that provides the customer with a warm and friendly first impression of the dealership.
Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
Salary Range: $15.50- $18.00/hour
Requirements:
One-year certificate from college or technical school; OR three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to effectively greet all incoming guests and direct them to the appropriate person or department,
Effectively handle all incoming calls - promptly and professionally.
Successfully provide WRV staff with various administrative support needed to effectively run the company.
#1 RV Dealer in New York
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
$15.5-18 hourly Auto-Apply 4d ago
Outpatient Access Rep
Thus Far of Intensive Review
Front desk coordinator job in Rochester, NY
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Work Shift:
UR - Day (United States of America)
Range:
Compensation Range:
$18.50 - $24.98
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff.
ESSENTIAL FUNCTIONS
- Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met. Provides interaction of warm hand-off to registration and insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Ensures cleanliness and order in the waiting room/lobby.
- Collects patient demographic and financial information in an efficient, customer-oriented manner. Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
- Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes. Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies.
- Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in EMR when speaking with patients. Ensures routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
- Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Ensures accuracy of patient schedules. Identifies ways to reduce follow-up, repetitive, or corrective work. Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered.
- Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
- May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
- Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
- High School diploma and 1 year related experience in an administrative office or customer service field required or
- Completion of Vision Care 1,2,3 courses required
- Or equivalent combination of education and experience
KNOWLEDGE, SKILLS AND ABILITIES
- Medical terminology experience preferred
- Demonstrated ability to word process documents and enter data into a database preferred
- Demonstrates the ICARE values to patient, families and staff preferred
- Demonstrated skills related to achievement of customer satisfaction preferred
- Ability to act as a resource to less experienced staff preferred
LICENSES AND CERTIFICATIONS
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
$18.5-25 hourly Auto-Apply 15d ago
Patient Service Representative
Zoll Lifevest
Front desk coordinator job in Rochester, NY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$33k-39k yearly est. Auto-Apply 60d+ ago
Lead Patient Registration Rep
Ur Medicine Thompson Health 3.1
Front desk coordinator job in Canandaigua, NY
Schedule: Full time - flexible between 8am - 8pm, weekends required. Must be able to travel to our 3 urgent care locations (Canandaigua, Newark, Farmington)
Main Function:
Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times.
Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
Collects co-payments, deductibles, and self-pay deposits at the time of service.
Provide uninsured/ underinsured patients with Thompson Health's Sliding Fee Application.
Must follow all Federal and State regulations associated with the registration process.
Requirements
An energetic individual that demonstrates knowledge of customer service is required.
Secretarial experience with strong organizational skills is required. Medical background is recommended.
Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred.
Education:
A high school Diploma or GED is required. Associate's Degree preferred.
Medical terminology is desired.
Experience:
Excellent history of public/ patient relations and strong communication skills are required.
2-3 years of previous secretary/ clerical medical office experience desired.
Pay Range: $17.85 - $22.05 per hour
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
$17.9-22.1 hourly 13d ago
Medical Receptionist
Midwest Vision Partners
Front desk coordinator job in Rochester, NY
Job DescriptionDescription As a Medical Receptionist you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Medical Receptionist assists with appointment scheduling activities for all practice centers.
Schedule
Monday-Thursday 8am-5pm
Friday 8am-4pm
What you will be doing Accurate computer input of patient demographics.
Procure appropriate referrals and type referral follow-up letters when necessary.
Assure daily schedules and medical records are reviewed.
Schedule patient appointments when needed.
Filing and distribution of patient medical records.
Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels.
Completion of data spreadsheets in timeframe specified by organizational processes.
Answering and managing of multi-line phone system.
Processing of faxes daily.
Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..)
Verification of medical benefits for surgery and injections.
Discuss benefits and costs of non-covered benefits with patients
Complete consent and other necessary forms for surgery
Forward packet of surgical paperwork to appropriate surgical facility/hospital
Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.
Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements
Type History & Physical forms
Able to accurately complete surgery encounter form.
Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties assigned to accomplish the task at hand.
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$30k-38k yearly est. 2d ago
Memory Care Coordinator
Sage Harbor at Baywinde
Front desk coordinator job in Webster, NY
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for the implementation of Memory Care Program points of distinction while promoting and integrating the mission and philosophy of Senior Lifestyle Corporation. The Memory Care Coordinator is responsible for supporting compliance with all community policies and procedures and applicable state regulations as they apply to Memory Care. The Memory Care Coordinator will be the process champion to implement and oversee the Memory Care points of distinction established in the areas of Embrace Wellness, Embrace Enrichment, Embrace Creativity, Embrace Connection, Embrace Challenge and Embrace Teamwork.
Job Description
Promote the company's Embrace philosophy in all aspects of his/her role for residents, families and staff.
Implement and oversee the six unique pillars of Embrace.
Daily oversight of the operations in the Memory Care area in partnership with the Memory Care Director and Health and Wellness team.
Lead high-quality innovative programs in Memory Care. This is the positions primary focus. Person will personally lead a minimum of 5-7 programs per day. Assist in planning, coordinating, and evaluating resident activities. Encourage resident participation in programs.
Provide education, training, and hands on support to community staff in partnership with the community managers.
Implement and monitor programs and process to promote excellence in programming while maintaining a high level of resident/family/staff satisfaction in a fiscally responsible manner.
Qualifications
Level of Formal Education: Associate's Degree preferred
Area of Study: Social Work, Recreation Therapy, Psychology, or a related field.
Years of Experience: 1-3+ years
Type of Experience: Alzheimer's/Dementia Care, Senior Recreation Programming, and Management
Special Certifications: Activity Director Certified, Certified Dementia Practitioner, or Therapeutic Recreation Assistant.
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with supervisors, coworkers, residents, and applicable third parties.
Skills and Ability:
Proven Leadership experience.
Personal Attributes: Demonstrated experience with innovative, person-centered programming
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
$22k-45k yearly est. 10d ago
Receptionist - Rochester-Spencerport NY
Biolife 4.0
Front desk coordinator job in Rochester, NY
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - NY - Rochester
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - NY - Rochester
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$18 hourly 41d ago
Receptionist - Pieters Family Life Center
Registered Nurse In Rochester and Surrounding Areas, New York
Front desk coordinator job in Rochester, NY
Responsible for answering telephones, greeting guests and other tasks associated with managing reception area and supporting program operations. To support and promote the mission, vision and values of Heritage Christian Services, Inc. This is a part time position.
Pay for this position: $17.08 / hr - $19 / hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
Answer and route calls using a multi-line phone line in a professional and courteous manner.
Take and manage registrations for classes, programs and therapy services.
Assist with basic administrative tasks such as data entry, filing, scanning, and preparing routine reports.
Manage building and room calendars to support daily operations and program coordination.
Order, receive and manage office and household supplies, ensuring adequate inventory levels.
Process new memberships and renewals, including accurate data entry and documentation.
Maintain a clean, welcoming and well organized reception and lobby area.
Receive, manage and document payments
Provide quality front end customer service and support customers.
Identify customer service issues or operational concerns and communicate them to appropriate staff in a timely manner.
Follow PFLC building opening and closing procedures and support PFLC activities, programs, and events as needed.
Qualifications
Outgoing, excellent communication skills
Knowledge of Microsoft office products
Ability to multi-task
Basic knowledge of VOIP phone systems.
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.
$17.1-19 hourly Auto-Apply 15d ago
Ambassador - Front Desk Services
RIT Inn and Conference Center
Front desk coordinator job in Rochester, NY
Why should you work for Gunther & Associates, LLC?
- Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking
The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service.
SPECIFIC RESPONSIBILITIES
Serves visitors by greeting, welcoming and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Maintains security by following procedures and monitoring visitor log.
Makes room keys for student(s) upon arrival
Act as the PIC and become knowledgeable of the PIC manual and emergency procedures.
Keeps a safe and clean reception area by complying with procedures, rules and regulations.
Supports continuity among work team by documenting and communications actions, irregularities and continuing needs.
Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy.
Answer phone calls and answer all questions appropriately.
Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions.
Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas.
Comply with all department, hotel, and company policies and procedures.
Assist with day to day training of all new associates as directed by supervisor/manager on duty.
Perform any task not outlined above that the associate has the ability to perform.
Customer service experience preferred. Open Availability 7am-11pm required. Weekend availability required.
Pay detail: $15.50 - $16.00 per hour.
$15.5-16 hourly 24d ago
#012024: Receptionist/Secretary / Medical Office, Float / Direct Hire!
Med Scribe, Inc.
Front desk coordinator job in Rochester, NY
Are You Ready for an Adventure in Healthcare?
At Med-Scribe, Inc., we're thrilled to offer an exciting opportunity for experienced Medical Secretaries to join the float team for primary care offices at one of Rochester's most prestigious teaching hospitals. If variety is the spice of life, this role will keep your career flavorful!
As a Float Medical Secretary, you'll enjoy the satisfaction of working with new teams, in diverse settings, and managing a wide range of administrative tasks - from patient scheduling to medical records management. Each day brings fresh challenges and opportunities to learn something new, all while sidestepping the office politics that can sometimes drain your energy. Instead, you'll focus on what you love: supporting patient care through excellent administrative service.
Why Float as a Medical Secretary?
Never a Dull Day: Each shift presents new challenges, allowing you to avoid the monotony of a fixed routine. Bad days rarely repeat themselves.
Expand Your Horizons: Floating enables you to build connections across the organization, making you a well-rounded and adaptable professional.
Growth Opportunities: After a 6-month commitment, you may have the option to be hired on for enhanced benefits, including tuition reimbursement for you and your family.
Mileage Reimbursement: Though travel outside Monroe County is rare, usually once every 3-4 weeks, we've got you covered.
These Openings Are:
Full-time, Day Hours: Monday to Friday, 40 hours guaranteed
Compensation: $19/hr
Direct Hire: Stability and long-term potential with our client
Comprehensive Benefits: Medical, Dental, Vision and Pet Insurance, paid holidays, PTO, vacation pay, weekly pay, 401K with employer match
Responsibilities Include:
Greeting and registering patients, ensuring smooth check-in and check-out processes
Managing appointment scheduling and patient flow
Handling phone calls, patient inquiries, and coordinating with clinical staff
Utilizing an EMR System to update and maintain patient records
Assisting with insurance verification and billing tasks
Ensuring a welcoming and organized environment for patients and staff
$19 hourly 11d ago
Receptionist
Power of Play
Front desk coordinator job in Rochester, NY
-Busy office needs Full Time receptionist M-F 8am-5pm.
-Must be able to type 40wpm
-Please include resume with application.
Reporting: Spa Manager and Front of House Management Main Function of Position: To deliver the highest standard of customer service to all members and guests
Hours: Significant flexibility will be required to meet business needs (including weekends)
MAIN DUTIES TO INCLUDE:
Finance
To ensure that all payment transactions are processed according to Company Standards and Guidelines.
Meet and exceed sales goals to include member and guest Spa treatment reservations and retail sales (all products).
Proper management and debiting of member accounts for services and purchases.
Operations
To greet all members, guests, and visitors in a professional and courteous manner.
To scan in members in Book4Time using a membership card and barcode scanner.
To ensure that visitors to Wellness at Casa Cipriani only gain entry as a guest of a member.
Check in Spa clients in Book4Time and ensure all corresponding paperwork is completed.
Escort and tour members, guests, and Spa clients around the facility.
To manage professionally, incoming telephone calls and email correspondence.
To effectively manage all spa appointments, PT, and class bookings.
To provide a general administrative service to the club, guests, clients, and members when required.
Assist all guests, members, and clients with WIFI log in details.
Deal with lost property by following the Casa Cipriani Lost and Found protocol.
Manage the laundry and dry cleaning of member items.
Restock retail when needed.
Maintain a neat and clean workstation and ensure Spa Reception/Living Room area is always clean.
Refresh reception beverage station when needed.
Members
To ensure that all members requests, are delt with effectively.
To ensure that all member comments and complaints are passed to the appropriate Manager in a timely manner.
Familiarize oneself with member names and faces for proper greeting.
To develop a thorough knowledge of all facilities and activities in the club.
To ensure that a sufficient supply of promotional literature is available.
Print and be able to speak to the details of member account statements to address questions or concerns about balances.
People
To communicate effectively with all other departments.
To attend Monthly team meetings and training sessions.
To understand and adhere to the Health and Safety and Equal Opportunities Policies.
Ensure punctuality with shift times.
Carry out any other reasonable request as directed by the Spa Manager and any other heads of department.
How much does a front desk coordinator earn in Irondequoit, NY?
The average front desk coordinator in Irondequoit, NY earns between $30,000 and $46,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Irondequoit, NY