Front desk coordinator jobs in Kenosha, WI - 1,321 jobs

As related customer equipment, facilities, or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Working Model: 2-3 days in office per week, remote when not in office Working Hours: 8am - 5pm, Monday - Friday Travel: 10-15%, domestic Why we come to work: In Project Controls, our goal is to ensure the right rigor around schedule and cost management processes to deliver projects on-time and within budget. With focus and rigor around tools, processes, operating rhythm, and people, here you shall have the opportunity to learn, contribute, and excel in one of the best Project controls functions in the industry. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition. Mission Responsibilities and Accountabilities Overall: Builds tender integrated schedules and cost estimates Build project schedule and project budgeting in cost and schedule tools Ensures compliance to the Global Standard process for Project Controls Support PM to align project budgets to as sold in appropriate systems Maintain project schedule and cost forecast throughout project Analyse schedule and cost trends and provide forecasted cost and schedules to project team Maintain a register of potential schedule and cost risks Maintain a register of actual and committed costs Checks and controls cost movements, compares with current scope and progress as well as with previous forecast. Also Compares with productivity factors and validates accuracy of estimates Communicates schedule and cost status/forecasts/risk to functional cost owners and drives/supports risk mitigation Provides internal and external project reporting of project status Collaborate with 3rd parties on project cost and schedules Presents all financial data in a transparent way, attends project and management review to present cost status Provides change order calculations to ensure schedule and cost estimates are accurate Updates changes in appropriate systems to ensure costs are aligned to the current situation Aligns with Finance Controller to ensure reconciliation takes place between approved project financial data and books. Support project close out and claims Provide support to tenders Oversee the planning function on the project Ensure quality of the project controlling reporting. Ensure accuracy of cost budgets, actuals, and forecasting Ensure collaboration with functional cost owners to find strategies to reduce cost Ensure alignment to established standards (WBS, process, procedures, tools usage) Ensure efficiency and effectives of the project cost control team where applicable. Quality & Lean: Comply with Quality Procedures, work instructions and Processes at GSI level and Project Controls Function Report or resolve any non-conformances and process in a timely manner Identify areas of opportunity for standardization / optimization and where possible participate in a Kaizen or similar lean event to implement any identified improvements EHS Demonstrate commitment to safety through participation in formal and informal discussions Adhere to all safe working procedures in accordance with instructions Ensure safety work instructions are complied Participate in the resolution of safety issues. Initiate actions to improve health and safety where needed Performance Measurement Schedule quality Cost forecasting quality Schedule forecast quality Cost and schedule performance of project Timeliness of reporting Qualifications & Experience: Required Qualifications: Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Job Family Group(s)/Function(s)) Deep domain knowledge of planning and use of Primavera Strong oral and written communication skills Desired Knowledge & Experience 5+ years planning large turnkey projects 2+ projects providing cost controlling on large turnkey projects Lead planner on 2+ turnkey projects Knowledge of cost control function on large complex turnkey projects Knowledge of forensic analysis on large complex turnkey projects Demonstrated ability to analyze and resolve problems Established project management skills Planning skills: Identifying the key stakeholders from who to get inputs. Explain/exemplify how some would start the planning process; (proactivity) Clearly identify/understand the scope of work by reading the contract and also pushing the PM/CM to help and prepare contract summary. Push on every function leader to decompose the scope and agree on the schedule; (proactivity/leadership) Able to translate the project scope of work, restrictions, constraints, assumptions into a schedule. Needs to know how to operate schedule tools, how to create schedule links, task types, WBS; (technical skills) Able to clearly identify critical paths 1,2,3. Able to leverage the tool to report all variances in the project tasks, how to utilize different baselines and explain the purposes for using it - compare contractual baseline, target baseline, last month plan, forecast dates; (technical skills/autonomy to define own rhythm) Able to set/explain a project planning rhythm - what kind of tasks would perform? frequency? who is involved? (proactivity/leadership) Able to explain impacts of schedule management on contractual discussions - capture customer delays, internal delays, forensic analysis... (technical/proactivity/leadership) Knowledge & Experience on Planning Tools - MS Project, P6 Cost skills: Familiar with project costs management Able to explain how costs are structured (type of costs, how they are grouped/categorized/reported) Able to explain how costs are tracked (how as sold is identified, which tools are used (SAP), how costs are reported, how variances are tracked and reported, any customized template) How invoices are tracked (what's the involvement in the process) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Sharath Sai Email: ****************************** Internal ID: 25-55201

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Medical Receptionist Innovative Pain Center| The Innovative Pain Center (IPC) is seeking an energetic and self-motivated Medical Receptionist to join the team at our team at IPC! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Why join us? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program The IPC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. JOB SUMMARY/RESPONSIBILITIES: The Receptionist is a highly skilled and experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with IPC | SP from the moment they enter the clinic and is considered the go-to person for other Receptionists when questions arise. They will often be the first point of personal contact for the patient in the clinics and is accountable for ensuring that all patient data is accurate. A positive attitude, calm demeanor and compassionate and caring nature will make a good receptionist an even more valuable member of the clinic team. The Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in the AIDET process and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Patient Experience Manager, the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic. Primary Responsibilities: * Obtains patient's demographic information and checks patient into the clinic * Welcomes patients and demonstrates the effective use of the AIDET process * Organizes charts for providers/compares it to the schedule and make charts for any late add-ons * Scans and verifies all forms and insurance cards into Athena * Checks patient temperature and ensures patient is in good health and symptom free for the scheduled appointment * Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account * Has an overall understanding of the entire clinic workflow * Communicates with patients proactively when a provider is delayed * Applies excellent customer service standards for all interactions * Maintains patient confidentiality according to HIPAA guidelines * Manages difficult or emotional patient situations effectively and maintains person self-control * Manages imaging and orders and sends them to the appropriate resource * Enters patient pharmacies into Athena * Opens and closes the office to prepare for the next day clinic * Sets patients up for their patient portal account * Verifies Insurance eligibility * Maintains an orderly waiting room * Other duties as required to support the clinic * Follow all HIPAA & OSHA standards * Phone answering etiquette and assists in call center if/when needed * Proactively checks out each patient, including producing work slips for patients * Flexibility to travel between locations, including call center, as needed * Helps resolve escalated patient, vendor and colleague questions and situations * Demonstrates and coaches the skills in the AIDET process for patient service * Leads the work at the front desk to collaborate as a team to provide high quality care and efficient service to patients and staff * Is the "go-to" person for other team members * Ability to see the 'big picture' and understand the goals of the physicians and practice * In partnership with the Patient Experience Manager, will train all new and current receptionist staff as needed * Oversees the review of all charts to ensure that all information is accurate and in place for the patient visit * Assists in compiling office supply order by monitoring supplies * Other tasks and responsibilities as assigned EDUCATION/QUALIFICATION REQUIREMENTS: * High School diploma or equivalent. * 1+ years of Receptionist experience * previous Orthopedic clinic experience preferred. PHYSICAL/MENTAL DEMANDS: * Able to read, write and communicate in English * Have cognitive skills for math, decision making and excellent communication skills * Work in a temperature-controlled environment * Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease. * Able to lift 25 pounds using proper lifting techniques several times during shift LOCATION The primary location is stationed in Franklin, WI. Travel to the Mequon and Mount Pleasant locations may be required as needed. SALARY RANGE $17-$20 and hour

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. $15.00 - $18.00/hr + bonus potential Weekend & Evenings required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

FT Front Desk Coordinator | Chicago North Market Primary location: Algonquin, IL | Flex to Schaumburg, IL Monday - Friday + rotating Saturdays | Day shift We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees. Chicago Area Pay Range$23-$25.30 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Medical Receptionist/ Front Desk Coordinator needed in Hyde Park. They serve as the first point of contact in a healthcare facility, performing a wide range of administrative and clerical tasks to ensure the smooth operation of the practice. REQUIREMENTS: Certification in Medical Office Administration 2 - 6 years of working experience in a busy Medical Practice/ Clinic is ADVANTAGEOUS Systems EXPERIENCE - ChiDesk, my Mps, Goodx Web, Cliniko, with good Administrative skills PATIENT & VISITOR INTERACTION Welcome and greet patients and visitors professionally and warmly. Answer phones, transfer calls, and respond to inquiries in person, by phone, and through written communications. Help patients with administrative and scheduling questions. Assist patients with the intake process and manage patient check-in and check-out. Communicate with insurance companies regarding billing and claims. Handle patient payments and provide receipts. ADMINISTRATIVE & CLERICAL TASKS Schedule appointments, coordinate follow-ups, and manage cancellations. Maintain accurate and up-to-date patient records and files. Handle and distribute incoming mail, correspondence, and deliveries. Process prescriptions and other medical documents. Maintain office inventory by ordering and stocking supplies. FINANCIAL & BILLING DUTIES Process patient billing and payments, and maintain financial records. Verify insurance information and file claims with third-party payers. COMMUNICATION & COORDINATION Notify healthcare providers of patient arrivals. Facilitate communication between patients, providers, and other staff. Relay messages and information to doctors, nurses, and other staff.

Job Description Oversees all front desk operations. Maintaining an organized workflow of multiple tasks, while answering and directing phone calls to the appropriate department. Will also greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Supervisory Responsibilities: None. Duties/Responsibilities: Greet people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested Manage the building log of who is entering and exiting the building Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone Maintain the reception area, keeping it clean and free of clutter Assist new applicants who come into the building to apply for positions, including providing them with applications, pens, and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords Handle filing and data entry as requested Handle additional responsibilities as needed. Required Skills/Abilities: 2+ Years Receptionist/Front Desk experience Computer Skills - Word/Excel/Internet Typing Skills - 30 WPM Strong Verbal Communication Skills Math and Ruler Skills Able to handle multiple projects and fast paced office Detail Oriented and Analytical Order Entry Experience Experience in Printing Industry a Plus Education and Experience: High school diploma or equivalent required. Physical Requirements: Prolonged periods of sitting at a desk. Must be able to lift up to 15 pounds at times.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures. 2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations. 3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations. 4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. 5. Prepares armband for patient identification. 6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers). 7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork. 8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed. 9. Schedules, reschedules, or cancels patients in accordance with hospital workflows. 10. Checks for order completeness and validate order against scheduled service. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sitting and/or standing for extended periods of time. 5. Reading and comprehension ability. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis. SKILLS AND ABILITIES: 1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 8801 UHA Ambulatory Registration Address: 10 Highland Park DriveUniontownPennsylvania Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Job Summary: We are seeking a motivated and friendly Receptionist/Medical Assistant with strong customer service skills to join our healthcare team in the Lake County area. As a valued member of our office, you will work alongside providers and medical staff, supporting both administrative and clinical operations while delivering outstanding patient care. Administrative Duties: Greet and check in patients in a friendly, professional manner Answer phone calls, schedule appointments, and handle patient inquiries Verify insurance coverage and collect co-pays or outstanding balances Maintain patient records and ensure proper documentation and compliance Assist with billing, faxing, scanning, and other clerical tasks Coordinate patient flow and notify clinical staff of arrivals Qualifications: Customer service experience: 1 year (Preferred) Prior experience in a medical office or clinical setting is a plus Strong communication and organizational skills Ability to multitask in a fast-paced environment Friendly, dependable, and team-oriented attitude Job Type: Part-Time Temporary Schedule: Monday through Thursday, alternating Saturdays Experience: Customer service: 1 year (Preferred) Work Location: In person Salary: $18-$20 based on experience We offer a supportive team environment where your contributions make a direct impact on patient care. If you enjoy helping others and are ready to grow in a dynamic healthcare setting, we'd love to hear from you! Email resumes and cover letters to: [email protected]

Front Desk Coordinator - Be the First Smile Patients See! Job Type: Part-time *Dental Experience Required* About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 7:45am-5pm Tuesday: 7:45am-12pm Wednesday: 7:45am-5pm Thursday: 7:45am-12pm Your Role as a Treatment Plan Coordinator As a Treatment Plan Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of dental experience required. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Please Note: Please be aware of your commute to Northbrook, IL so you are able reach the office by 8:00am. Thanks. Heal n Cure ( ************************ ) specializes in medical wellness. Our award-winning team of board certified clinicians offers unmatched learning and experience in managing and reversing all modifiable health risk factors. Our Team was featured at Huffington Post *********************** Learn the Future of Medicine Form meaningful, long lasting patient-provider relationships, to deliver the right treatment with care, and to provide patients relief from risks/symptoms of 35+ different chronic problems **************************************** Heal n Cure's Quality of Care - Recognized by Institutions. We have received the Top Tier recognition for quality of care and cost efficiency from all major insurance companies. Transformative, Life Changing Care Appreciated by Patients ***************************** Refer a friend: Heal n Cure pays a referral fee of $100 if we hire your friend. Job Description Heal n Cure invites Receptionist Front Desk - with 2 years experience at a Medical Office for an outpatient Medical Center, at Northbrook, Illinois (Chicago's Northern Suburb). Both Full-Time and Part-Time (20-30 hrs) available. Greeting Patients, Calling patients on the phone, Answering questions about our practice to prospective patients and callers, Scheduling appointments on a computer, Managing front desk, Printing test reports from a computer, Working with Electronic Medical Records (EMR), Filing patient charts, Emailing, Verifying and collecting insurance information and copays on payor portals Collect deductibles/copays using credit card. Additional Information How To Apply: Click “I'm Interested” on this job portal OR Email to CAREERS at healncure.com Mention the job opportunity "Receptionist - Medical Office" in Subject line Please make sure to attach resume and cut/paste the following answers in a message/cover letter/email (Reply NA if not applicable) * How many years of paid experience do you have as a Medical Office Receptionist? * Availability for phone or skype interview (15 mins) * Preference FT or PT? * Hours/days available in case of PT * Expected hourly/annual salary range * In how many weeks would you be able to join? * Availability for personal interview * How long is your commute to Northbrook, IL in miles/minutes?

Job DescriptionBenefits: Employee discounts Free food & snacks Paid time off About the Role: Join Herb + hm as a Front Desk Clinic Sales Coordinator and be the welcoming face of our vibrant Chicago clinic! In this dynamic role, you'll play a crucial part in enhancing the patient experience while driving sales and promoting our holistic wellness services. Responsibilities: Greet and assist patients with a warm and friendly demeanor. Manage appointment scheduling and follow-up communications. Promote and sell clinic services and products to enhance patient wellness. Maintain an organized front desk and patient records system. Handle patient inquiries and resolve issues efficiently. Collaborate with the clinical team to ensure seamless patient flow. Process payments and manage billing inquiries accurately. Stay informed about industry trends and product knowledge. Requirements: High school diploma or equivalent; relevant experience preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software. Sales experience in a healthcare or wellness setting is a plus. Ability to multitask and work in a fast-paced environment. Detail-oriented with excellent organizational skills. Passion for holistic health and wellness. Positive attitude and a team-oriented mindset. About Us: Herb + hm has been a cornerstone of the Chicago wellness community for over 5 years, dedicated to providing natural health solutions. Our customers love the personalized care and effective treatments we offer, while our employees thrive in a supportive and innovative work environment that encourages growth and collaboration. Email us at ********************** to apply, please send us your resume and a introduction to yourself and why you are interested in the position.

Full-time Dental Front Desk Coordinator Advanced Family Dental Spa/Advanced Laser & Cosmetic Dentistry is looking for an enthusiastic Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk. The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. Advanced Family Dental Spa: 2429 Randall Road Suite A Carpentersville IL 60110 Advanced Laser & Cosmetic Dentistry: 720 Cog Circle Suite H Crystal Lake IL 60014 Office Schedule: * Monday 11:00 AM - 7:00 PM * Tuesday 10:00 AM - 6:00 PM * Wednesday 9:00 AM - 3:00 PM * Thursday 8:00 AM - 5:00 PM * Friday 8:00 AM - 3:00 PM Compensation: * $17-24 per hour (Based on Experience) Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match. We are committed to providing valuable benefits to meet the diverse needs of our team. Requirements: Patient Interaction: * Greet patients and visitors in a friendly and professional manner. * Schedule appointments and maintain the appointment calendar. * Answer phone calls and address inquiries or direct them to the appropriate department. * Verify patient information and insurance details. Appointment Management: * Coordinate and schedule appointments based on dentist availability. * Send appointment reminders to patients and confirm appointments. * Handle appointment cancellations and rescheduling. * Ensures re-care is being booked. * Follows up with patients on unscheduled treatment plans. Administrative Tasks: * Maintain accurate patient records and update information as needed. * Handle patient registration and check-in/check-out processes. * Process and verify insurance information. * Collect and record payments for services rendered. * Oversees and participates in collections of aged receivables. Team Coordination: * Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care. Problem Resolution: * Address patient concerns and resolve issues related to appointments, billing, or service. * Collaborate with dental professionals to handle patient complaints effectively. Qualifications: * Proven experience in a front desk or administrative role, preferably in a dental office. * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Knowledge of dental terminology, procedures, and insurance processes. * Proficient in using dental office software and general office applications. * High school diploma or equivalent. Physical Requirements: * Must be able to lift up to 15-30 pounds at time. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.

Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $19.21 - $21.02 per hour Location: Barrington IL or Elgin IL Example Schedule: Monday-Friday 8am-5pm (Final schedule may vary) Essential Duties and Responsibilities: Checks patients in and out. Registers patients, collecting co-pays and deposits at the front desk. Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices. Creates new patient charts and pulls existing charts as needed. Files documentation into charts. Maintains the confidentiality, security, and physician safety of patient's medical records. Maintains a pre-determined, organized medical record format. Interacts with physician/office personnel in a friendly manner. Answers the phone in a friendly manner and directs all calls appropriately. Adheres to facilities clinical guidelines as they relate to this position. Completes annual mandatory training by the due date as assigned. Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Obtains and records patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. Prepares examination rooms. Delivers compassionate support, attention, and assistance to patients and families. Ensures compliance with all health care regulations, including HIPAA and OSHA. Performs other related duties as assigned. Supervisory Responsibilities: None. Education & Experience: High school diploma or GED required. At least one year of experience in an administrative role. Previous employment in a healthcare facility experience preferred. Required Skills & Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently. Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information. Knowledge of medical terminology and spelling and office ethics. Physical Demands: Required to sit, stand and/or walk for long periods. Must be able to communicate with or without reasonable accommodations - speak and hear. Able to use both hands to finger, handle, or feel, and reach with hands and arms. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Title: Medical Receptionist Company: Comprehensive Gastrointestinal Health Job Type: Full-time Industry: Healthcare, Gastroenterology Company Description: Comprehensive Gastrointestinal Health is a leading gastroenterology practice that is redefining the standard of care in the northern suburbs of Chicago. We are dedicated to providing exceptional medical services, encompassing both traditional gastrointestinal health and complementary, nontraditional approaches. With a focus on delivering unparalleled customer service, we set ourselves apart from other options in the region. To learn more about our practice and the services we offer, please visit our website at ********************* Job Description: We are a rapidly growing gastroenterology office and endoscopy suite located in Northbrook and Libertyville. As a practice, we are committed to providing exceptional medical services while creating a positive patient experience. To support our continued expansion, we are seeking a high-energy and personable Medical Receptionist to join our dedicated team. While experience is appreciated, we are more than willing to train the right candidate who is enthusiastic about learning and contributing to our flourishing practice. Responsibilities: · Open and close the office, ensuring a tidy and inviting reception area, reviewing messages, and maintaining lobby refreshments. · Greet patients and coordinate the check-in process, including insurance verification, explaining office policies and billing, and introducing non-covered benefits. · Assist with the check-out process, arranging follow-up visits, assisting patients with setting up the patient portal, processing payments, and providing necessary information. · Communicate with patients, schedule appointments via phone and email, and send appointment reminders. · Manage medical records, including procurement, organization, scanning into charts, and fulfilling record requests. · Maintain a tracking system for procedure, lab, and radiology recalls. Requirements: · 1 to 2 years of clinical office experience preferred. · Proficiency in computer skills is mandatory, and experience with electronic medical records, particularly eClinical Works, is preferred. · Must be reliable, detail-oriented, and possess excellent organizational skills. · Exceptional personality, patience, dedication, and enthusiasm are crucial qualities for representing the face of our office. Additional Details: · Closed on Sundays and all major holidays. ·Two-half Saturday per month is required on a rotating basis. Benefits: · $5,000 tuition reimbursement · $250 CME allowance · 22 days of paid time off (PTO) including holidays · Medical benefits · 401(k) with a 3% employer contribution · Disability insurance · Life insurance · Free parking · Profit-sharing plan · Meals frequently provided by pharmaceutical representatives · Free access to the Chicago Botanic Gardens with parking · Excellent work environment with supportive fellow staff members Join our dynamic team and contribute to a practice that is transforming the field of gastroenterology. Apply today to become a valued member of Comprehensive Gastrointestinal Health and help us deliver outstanding patient care.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Support Services team! The Front Desk Medical Receptionist is to assist in obtaining, confirming, and updating patient information, including demographics, insurance, assigned physicians, and preferred pharmacy in the electronic medical records system. As the first in-person point of contact for our patients, the successful candidate is responsible for conducting themselves in a professional, accommodating, and concerned manner toward patients, visitors, and other staff members always. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Registering patients, inputting charges, scheduling and verifying appointments Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance Functioning collaboratively with other Patient Support Services, Front Desk Medical Receptionists, and other clinical services to ensure efficient, friendly, cost-effective service. Qualifications Education A high school diploma or equivalent is required. Skills and Knowledge Prior customer service required. Excellent customer service and interpersonal skills are required. Bilingual is required. Preferred Prior physician's office experience is beneficial. Experience in utilizing a computer and Microsoft Products and electronic medical records system is beneficial. EPIC experience is a plus. The Erie Advantage Pledge: WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer

Requirements 1 year of receipionist or administrative experience. 1 year of customer service experience. Experience deescalating customer complaints. Strong multitasking skills in a fast-paced work environment. Strong communication skills with the ability to build relationships with children and their families. Commitment to creating a warm and welcoming environment. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $17/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $17-20/hour.