Front desk coordinator jobs in Kentwood, MI - 424 jobs

Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM. Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.

Front Desk / Dental Administrator - Part-Time at Moxy Dental & Airway Moxy Dental & Airway is seeking a friendly, organized Front Desk Administrator to join our team. Front Desk / Dental Admin Schedule: Monday, Thursday, and Friday Compensation: $18-$22 per hour, based on experience About the Role: The front desk administrator is the first point of contact for our patients. Responsibilities include: Patient check-in and check-out Answering phones and scheduling appointments Assisting with treatment coordination and patient communication Supporting the team with administrative and daily office tasks Qualifications: Minimum of 1 year of dental administrative experience required Familiarity with dental software and insurance verification preferred Professional, friendly, and detail-oriented demeanor If you enjoy working in a modern, patient-focused dental office and have a passion for excellent service, we'd love to hear from you.

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Position Overview: The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team. Desired/Required Qualifications: Education: Required High School Diploma or equivalent Required to successfully complete orientation program Experience: Preferred one year experience in an outpatient physician practice or healthcare setting Primary Duties and Responsibilities 1. Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. 2. Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards. 3. Communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care. 4. Utilizes and maintains patient electronic medical record 5. Assists with ongoing quality improvement to provide efficient, cost-effective care. 6. Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role. 7. All other duties as assigned.

Access Line Representative FTE :Irregular Part-time, Non-Exempt Unit : UAW Department/Location : Access Services Wage : $17.24- $22.86. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional Compensation: $2-$6 Shift Differential based on schedule worked. Access Line Representative Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. We are seeking an Access Line Representative This position provides telephone crisis de-escalation/interventions and direct calls for community partners and individuals seeking help. Duties & Responsibilities Answer a multi-line phone system to assist clients in crisis situations and community needs Document each encounter while in-call Consistently exercise superior customer service skills with team members, individuals being served, and with the community Assist callers in an empathic, professional courteous manner, interacting with empathy, confidence, and professionalism with the public and co-workers Communicate effectively, both verbally and writing Triage calls to determine appropriate level of care Coordinate with EMS or police to complete active rescue as needed. Apply the dynamics of the crisis intervention model and engage in problem solving process Utilize De-escalation techniques, motivational interviewing, collaborative problem-solving skills, crisis interventions and suicide practices and techniques This position is Per Diem with a variable schedule including 1st, 2nd, and 3rd shifts, holidays and weekends. This assignment is in-person at 790 Fuller Ave, Grand Rapids, Michigan 49503. MINIMUM QUALIFICATIONS: High school diploma or equivalent One year experience in a call center and/or customer service-related position Demonstrated proficiency in multitasking; defined by speaking on the phone, utilizing multiple computer applications, researching, and typing at the same time Proficient computer skills including Microsoft products such as Word, Teams, and Outlook Experience with identifying and escalating customer issues with empathy and respect Excellent communication skills, both verbal and written; including ability to communicate clearly and concisely in stressful situations Ability to effectively problem solve and resolve conflict Ability to handle volatile, triggering and emotional situations calmly and rationally when the situation presents Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities Ability to adapt to change in product, processes, and last-minute updates with ease PREFERRED QUALIFICATIONS: Experience in a social services not-for-profit agency preferred One year of experience working in a behavioral health field with ability to demonstrate crisis intervention skills Lived experiences with mental illness/developmental disabilities/substance use disorders valued Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Access Line Representative FTE :Irregular Part-time, Non-Exempt Unit : UAW Department/Location : Access Services Wage : $17.24- $22.86. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional Compensation: $2-$6 Shift Differential based on schedule worked. Access Line Representative Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. We are seeking an Access Line Representative This position provides telephone crisis de-escalation/interventions and direct calls for community partners and individuals seeking help. Duties & Responsibilities Answer a multi-line phone system to assist clients in crisis situations and community needs Document each encounter while in-call Consistently exercise superior customer service skills with team members, individuals being served, and with the community Assist callers in an empathic, professional courteous manner, interacting with empathy, confidence, and professionalism with the public and co-workers Communicate effectively, both verbally and writing Triage calls to determine appropriate level of care Coordinate with EMS or police to complete active rescue as needed. Apply the dynamics of the crisis intervention model and engage in problem solving process Utilize De-escalation techniques, motivational interviewing, collaborative problem-solving skills, crisis interventions and suicide practices and techniques This position is Per Diem with a variable schedule including 1st, 2nd, and 3rd shifts, holidays and weekends. This assignment is in-person at 790 Fuller Ave, Grand Rapids, Michigan 49503. MINIMUM QUALIFICATIONS: High school diploma or equivalent One year experience in a call center and/or customer service-related position Demonstrated proficiency in multitasking; defined by speaking on the phone, utilizing multiple computer applications, researching, and typing at the same time Proficient computer skills including Microsoft products such as Word, Teams, and Outlook Experience with identifying and escalating customer issues with empathy and respect Excellent communication skills, both verbal and written; including ability to communicate clearly and concisely in stressful situations Ability to effectively problem solve and resolve conflict Ability to handle volatile, triggering and emotional situations calmly and rationally when the situation presents Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities Ability to adapt to change in product, processes, and last-minute updates with ease PREFERRED QUALIFICATIONS: Experience in a social services not-for-profit agency preferred One year of experience working in a behavioral health field with ability to demonstrate crisis intervention skills Lived experiences with mental illness/developmental disabilities/substance use disorders valued Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Breakwater Oral Maxillofacial Surgery & Dental Implants breakwatersurgery.com | Norton Shores, MI Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid) Hours: Monday-Friday 07:30am-4:00pm We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Greets patients and visitors immediately upon arrival with a friendly demeanor. Answers the phone promptly with a smile. Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. Prepares a daily schedule for each provider. Prepares patient charts. Manages patient flow to reduce patient wait time. Assists patients as necessary. Maintains reception area in a neat and orderly condition. Maintains professional relationship with referring offices. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. One year of customer service experience required. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans

Breakwater Oral Maxillofacial Surgery & Dental Implants breakwatersurgery.com | Norton Shores, MI Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid) Hours: Monday-Friday 07:30am-4:00pm We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Greets patients and visitors immediately upon arrival with a friendly demeanor. Answers the phone promptly with a smile. Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. Prepares a daily schedule for each provider. Prepares patient charts. Manages patient flow to reduce patient wait time. Assists patients as necessary. Maintains reception area in a neat and orderly condition. Maintains professional relationship with referring offices. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. One year of customer service experience required. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans

Cost Center 161 Nursing Operations Scheduled Weekly Hours 30 Work Shift Second Shift (United States of America) Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. What Will You Do? As a Staffing Coordinator at Pine Rest, you'll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Staffing Coordinator performs administrative duties including composing sensitive correspondence, proof reading and editing materials for accuracy and clarity, gathering and interpreting information to develop reports, maintaining department files and monitoring department budgets. Coordinates staffing for inpatient units. Verifies census and adjusts staffing according to set ratios. Arranges coverage for ill calls, leaves of absence, vacations, and any other staff-related problems. The Staffing Coordinator is dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace. Who We Are: We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. Our on-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. Principal Duties and Responsibilities: Records staffing changes in appropriate logs and notifies units of staffing changes. Coordinates with Nursing Supervisors for necessary information. Communicates staffing/scheduling issues and changes to Clinical Service Managers, Clinical Nursing Supervisors, and the Clinical Director. Collaborates and makes recommendations to Clinical Service Managers on hiring needs. Coordinates and develops HRS inpatient and Clinical Nursing Supervisors schedules. Co-coordinates and assists in development of other unit-based inpatient schedules, providing guidance and training as to staffing procedures and guidelines. Develops and maintains staffing profile grids. Verifies for accuracy and calculates the open shifts. Uses open shift information to create open shift postings. Sends postings out via email. Coordinates with staff to fill open positions. Coordinates cross-training of hospital-wide staff to different inpatient units. Responsible for the scheduling of cross-training shifts. Works with Staff Educator and Human Resources to coordinate annual and probationary trainings. Coordinates the schedule and assists coverage to allow for trainings. Oversees the minimum scheduling of per diem RN's. Maintains. Oversees the distribution of per diem calendars for RN's and tracks shifts to prevent unnecessary overtime and track shifts. Advises Clinical Nursing Supervisors on daily scheduling, tracks shifts and assists Clinical Service Manager on minimizing unnecessary overtime. Provides training on scheduling-related issues. Communicates staffing concerns to Clinical Service Managers and Clinical Nursing Supervisors. Responsible to schedule in a cost-effective way. This includes using minimal amounts of staff in overtime and per diem RN's. Also schedules in a manner that core staff receive their regular hours during times of low census on all inpatient hospital-based units. What Does This Role Require? Education/Experience: •High School Diploma or equivalent •Preferred scheduling experience. Benefits: Medical, dental, vision & life insurance plans 403(b) retirement match contribution by Pine Rest Generous PTO for full and part time employees Tuition assistance & loan forgiveness Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc. Partnership with Davenport University provides generous discount on tuition for employees and family members. Notice: Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts. Successful completion of a drug screen prior to employment is also part of our background process. Pine Rest Christian Mental Health Services requires all employees to receive the COVID-19 vaccinations subject to certain exclusions. Pine Rest is committed to granting reasonable accommodations in accordance with applicable laws.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family. To learn more about our office, check out our website here: ****************************************** Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, 1st & 3rd Fridays 7:40am-1:00pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21 Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information All your information will be kept confidential according to EEO guidelines.

Salary: $17.00 to $22.00 Integrated Visiting Physician Solutions PC (IVPS) brings the doctors office to senior or elderly homes, who; otherwise cannot find the transportation to make an appointment with their PCP. In addition, we make visits to senior settings such as: assisted living facilities, group homes, and other senior community environments. Since our inception in 2014, we have grown from a mom and pops environment to a medium sized organization. However, our employees generally think of our company as their second family. You could learn more about our organization if you visit our website: ivpspc.com JOB DESCRIPTION Responsible for managing all referrals and reviewing all the provider schedules. Act as liaison between current customers and clinicians as it pertains to service issues. Provide office support and act as a resource for team members, medical staff and other professionals. Process customer referrals and schedule patients to receive home care visits from clinicians, matching customer needs with staff skill set; uses geographic scheduling to reduce drive time. Coordinate with clinicians to ensure visits are assigned, make necessary changes to schedule, and update clinician. Researches the issue and corrects the problem. Review and monitor daily schedules of patients and clinicians. Act as liaison between current customers and clinicians as it pertains to service issues, including schedule changes requested by customers. Maintain documentation of calls, outcomes of issues raised for administrative review and follow-up. May obtain per-authorization/authorization for ongoing services per payer requirements and communicate status of authorizations to the team. Participate in initiatives related to process improvements and enhancements. Provide exceptional customer service in resolving problems with access to services, complaints, etc. Perform other duties as assigned. JOB REQUIREMENT Associate degree or college coursework in business preferred. Requires high school diploma or GED. Requires computer proficiency, the ability to accurately type, and working knowledge of Microsoft Office Experience with Outlook preferred. Requires strong organization skills, and the ability to adapt rapidly to changing priorities and tasks. Requires strong problem-solving skills in order to organize the flow of work through the office in an effective manner. Requires previous Home Health Care experience or office/administrative support experience or the completion of a college degree JOB PAY AND BENEFITS Very competitive pay Friendly work environment EEO/ AA STATEMENT Integrated Visiting Physician Solutions, PC is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

This holiday season, find your perfect fit. Unwrap a new career with us! AdvisaCare Home Health is currently accepting resumes for a full-time Intake/Insurance Coordinator (PAS) to join our team at our Grand Rapids location! This is Mon-Fri, 08:00-5:00 PM in office, with weekends in rotation from your home watching for referrals. The Intake /Insurance Coordinator (PAS) is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes initial scheduling of clinical staff, tracking orders and other pertinent documentation from physicians / providers / referral sources. Wellsky/Kinnser Agency Manager is the EMR platform, previous experience a plus but not required. Utilization of multiple Referral portals as well as eFax is required. Requirements QUALIFICATION REQUIREMENTS Knowledge of Medicare Knowledge of insurance websites such as CareCentrix, Availity, Priority, etc. Conscientious, with attention to detail Demonstrates patience, flexibility and cooperative attitude Effective verbal and written communication skills with others both internally and externally EDUCATION/EXPERIENCE High school diploma or GED Minimum of one (1) year insurance verification, insurance authorization or medical billing experience. Benefits Medical/dental/vision benefits are available on the 1st of the month following the 60th day of employment 401K Plan / PTO / paid holidays after 90 days Competitive Salary Work in a friendly, inclusive group of people who want to make a difference in the lives of our patients and their families. Join the AdvisaCare family and let's make a difference together!

Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM. Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.

Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care. Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds. Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health. The Patient Registration Specialist is responsible for managing the patient registration process, ensuring accurate and efficient entry of patient information into the system. This role involves greeting patients, assisting patients with necessary documentation, verifying insurance information, collecting payments, and providing excellent customer service. Duties and Responsibilities, including but not limited to: Patient Registration: Greet patients and visitors, ensuring a welcoming and professional environment. Collect and enter patient information into the electronic health record (EHR) system. Documentation: Obtain and verify patient identification, insurance information, payment collection and any required consent forms or documentation. Insurance Verification: Verify insurance coverage, benefits, and payments are accurate at registration. Customer Service: Provide excellent customer service, addressing patient inquiries and resolving issues related to registration. Compliance: Ensure compliance with clinic policies, procedures, and regulatory requirements, including HIPAA. Basic Qualifications: High school diploma or equivalent required At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative support required Basic Life Support (BLS) required Preferred Qualifications: Associate's degree in a related field preferred Schedule/Compensation Details: Employment Status: Full time (1.0 FTE) Weekly Scheduled Hours: 40 Hours of work: 7:30 a.m. to 4:00 p.m. Days worked: Monday to Friday At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include: Employer paid High Deductible Health Plan with employer HSA contribution Flexible Vacation Time 401(k) Retirement Plan with generous employer match Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection Free Grand Rapids downtown parking Disclaimer BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health. BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.

Job Summary: This position is cross-trained in several areas, providing customer service to the patients through scheduling, check-in and check-out. This role provides assistance to our patients in regards to office information, physician information, appointments, and ensures patients' demographic and insurance information is accurate and up-to-date. This position is 2 days a week with one of those being Wednesday with the other day being flexed based on office need. Primary Job Responsibilities: 1. Welcomes patients/clients/visitors, upon arrival, and directs them accordingly. 2. Facilitates patient flow and communicates delays with patients and clinical staff. 3. Uses customer service principles and techniques to communicate with patients calmly and pleasantly. 4. Explains financial requirements to the patients or responsible parties, obtains accurate billing information from patients. 5. Collects copays, and patient balances, providing information regarding them, based on collections protocol. 6. Responsible for cash handling, including balancing a till and printing batch reports and other financial transactions. 7. Responsible for keeping the reception and patient waiting areas, and office files, clean and organized. 8. Monitors medical office supplies and inventory needs, places orders and oversees office equipment. 9. Schedules appointments according to established policies and protocols. 10. Uses computerized system to match provider availability with patient's preferences in terms of date and time. 11. Maintains scheduling system so records/patient information is accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to providers prior to each day's visits. 12. Ensures that updates (e.g., cancellations or additions) are input daily into schedule. 13. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems. 14. Follows all office policies on safety and security; HIPAA, OIG, and OSHA, along with maintaining restricted areas safe, and safeguards computer system passwords in strict confidentiality. 15. Alerts management team to assist with difficult situations as needed. 16. Performs other duties as assigned. Education: High school diploma or equivalent. Experience: Two year of experience in customer service or reception, preferably in a medical office setting. Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Receptionist, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Expected Hours of Work: Must follow attendance policy outlined in the Employee Handbook. Regular and recurrent attendance, being physically present in the office. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsive recruiter Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids Compensation: $45,000.00 - $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Receptionist - Walker, MI DISHER is partnering with a locally owned commercial door company to find a Receptionist to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a key part in keeping daily office operations running smoothly-supporting the team with administrative tasks, coordinating events, managing supplies, and helping create a welcoming environment for both employees and customers. What it's like to work here: This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitch in and support one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from the very beginning.What you will get to do: Create and process invoices, handle incoming payments, and maintain accurate records. Answer and direct phone calls, assisting customers, vendors, and teammates professionally. Order office supplies and manage inventory to ensure the team has what they need. Coordinate lunches, company meetings, and employee events to support a fun, connected culture. Assist with ordering company merchandise such as shirts and branded materials. Support general office operations and administrative duties as assigned. What will make you successful: Prior office or administrative experience is preferred but not required-training will be provided for the right person. Strong attention to detail and organization with the ability to manage multiple tasks at once. Friendly, professional communication skills (both written and verbal). A positive, proactive attitude and eagerness to jump in and help wherever needed. Basic computer proficiency, including email, spreadsheets, and general recordkeeping.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Registers and checks-in patients for outpatient appointments, collects co-pays, and schedules follow-up appointments. Coordinates referrals to internal and external healthcare providers. Enters data into Electronic Medical Records. Communicates and collaborates with outpatient clinicians to support and enhance patient care. Conduct other duties as assigned. Pay Range: $16.39 - $22.95 per hour Employment Type: Full Time, 80 hours every 2 weeks Schedule: Monday: 10:45am - 7:15pm, Tuesday: 9:45am - 6:15pm, Wednesday and Thursday: 11:45am - 8:15pm, Friday: 8:45am - 5:15pm Requirements: High School Diploma/GED required, Responder - American Heart Association certification 60 days after hire required, 1-2 years experience in Customer Service required, Previous experience with Electronic Medical Records (EMR) and data entry preferred, Previous experience working in a medical office setting preferred, Graduate of a Medical Administrative Assistant Program preferred, Bilingual preferred Phone, Scheduling and Client Check-In: Greets clients in a professional manner and advises the appropriate provider of specific client issues. Answers the phone promptly and courteously, responding appropriately to requests and dealing with crisis calls in a timely and professional manner. Accurately takes and routes messages and assists callers to obtain satisfactory responses to their requests. Schedules clients using critical thinking skills to assign the appropriate provider and to fill open time slots. Contacts new clients to encourage compliance and enhance the client experience. Screens calls as appropriate and communicates with patients and provider offices in a professional manner. Registers clients accurately and efficiently. Completes all aspects of the check-in process, taking into consideration the client's age, financial issues and special needs. Communication and Confidentiality: Participates in maintaining a confidential, safe, client focused office. Communicates well with clients, referral sources, families and external customers as well as with the multi-disciplinary team of providers. Anticipates and provides support to the providers so that providers can focus on clinical productivity. Assures that messages and mail are distributed in a timely/accurate manner. Screens calls as appropriate and communicates with clients and external customers in a professional manner. Assures confidential questionnaires are completed and all necessary forms are signed and scanned into the EMR. Responds in a timely, accurate and professional manner to referrals from physicians, courts and other professionals. Assists with Charge Entry, Insurance Authorization and Insurance Verification: Contacts insurance companies for authorization and logs preauthorization/insurance information in a timely, accurate manner. Posts insurance information accurately and follows up with insurance problems when indicated. Verifies insurance either electronically or by phone and follows up related to problems and documentation requirements. The Medical Secretary actively collects copayments and/or payments, applies funds to the appropriate account and identifies problems to the Clinic Manager and/or Supervising Coordinator. Medical Record Maintenance & Upkeep: Maintains documents and related supplies for providers and assures that they receive information in a timely manner. Maintains messages and documents in the EMR. Coordinates and processes requests for Protected Health Information, must ensure accuracy for all records and respond to requests for PHI in a timely manner. Accurately follows local, state, and federal guidelines for ROI requests. Assists in preparing records for Kent Records, calls for and/or returns records in a timely and accurate manner. Quality Improvement: Supports the quality improvement activities of the facility and responds appropriately to change. Participates in learning experiences as appropriate. Requests supervision when needed and utilizes supervision effectively. Ensures compliance with policy, procedure and regulatory requirements. Maintains patient rights, confidentiality and ethical billing practices. Identifies communication needs of significant referral sources and assures that they receive information in a timely manner. Runs reports as required or needed, assesses data and takes action steps when indicated. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy