Patient Service Representative
Front desk coordinator job in Temple, TX
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.
MINIMUM REQUIREMENTS ADDENDUM
Must pass PSS or CCS training program and successfully complete competency exam to maintain position.
Experience Preference: Prior customer service experience is strongly preferred
Front Desk Coordinator - Austin, TX
Front desk coordinator job in Cedar Park, TX
Job Title: Wellness Coordinator - Full Time Monday-Friday 10-7 Saturday 10-4 Sunday 10-4 Flexible and willing to work some weekends Pay Range: $17.00 - $21.00 per hour (depending on experience) + BONUS Potential & PTO Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
* Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
* Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
* Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
* Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
* Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
* Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
* High school diploma or equivalent (Associate's degree or higher preferred).
* Positive, upbeat attitude with a passion for helping others and driving sales.
* Strong sales abilities, confident in presenting and closing memberships and service packages.
* Willingness to learn, grow, and contribute to a high-performing sales culture.
* Ability to work weekends and evenings as needed.
* Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
* Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
* Ability to lift up to 50 pounds.
* Previous office management or marketing experience a plus.
Why Join Us?
* Competitive pay with performance-based incentives.
* Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
* Opportunities for career advancement and growth.
* Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Medical Receptionist - Part Time
Front desk coordinator job in Killeen, TX
Part-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Front Desk Receptionist
Front desk coordinator job in Killeen, TX
In real estate, first impressions matter, and as the Front Desk Receptionist at Your Home Sold Guaranteed Realty, you'll be the friendly face and steady hand that makes every client, agent, and guest feel welcome.
This role is more than answering phones; it's about creating a smooth, professional, and positive experience for everyone who walks through our doors or calls our office. You'll keep the front office organized, support our team, and help set the stage for client success stories.
If you're polished, people-oriented, and thrive in a fast-paced, service-driven environment, this is your chance to be at the center of it all.
Perks & Benefits
We believe in taking care of our team both inside and outside of work. Here's what you can look forward to:
401(k) with Company Match - Grow your savings for the future while we invest in you, too.
Paid Holidays - Enjoy time off to celebrate and recharge throughout the year.
Generous Paid Vacation - Take well-deserved breaks with paid time away.
Paid Sick Leave - Rest easy knowing you have paid time off when you're under the weather.
Health Insurance Reimbursement - Get support for your health coverage with monthly reimbursement.
Front Desk Receptionist
Front desk coordinator job in Killeen, TX
Job Description
In real estate, first impressions matter, and as the Front Desk Receptionist at Your Home Sold Guaranteed Realty, you'll be the friendly face and steady hand that makes every client, agent, and guest feel welcome.
This role is more than answering phones; it's about creating a smooth, professional, and positive experience for everyone who walks through our doors or calls our office. You'll keep the front office organized, support our team, and help set the stage for client success stories.
If you're polished, people-oriented, and thrive in a fast-paced, service-driven environment, this is your chance to be at the center of it all.
Perks & Benefits
We believe in taking care of our team both inside and outside of work. Here's what you can look forward to:
401(k) with Company Match - Grow your savings for the future while we invest in you, too.
Paid Holidays - Enjoy time off to celebrate and recharge throughout the year.
Generous Paid Vacation - Take well-deserved breaks with paid time away.
Paid Sick Leave - Rest easy knowing you have paid time off when you're under the weather.
Health Insurance Reimbursement - Get support for your health coverage with monthly reimbursement.
Compensation:
$14 hourly
Responsibilities:
Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
Arrange appointments for employees and keep the calendar up-to-date
Keep the front office secure by ensuring all visitors follow the proper sign-in procedures
Qualifications:
Exhibits working knowledge of Microsoft Office and basic computer skills
High school graduate, G.E.D. recipient, or equivalent
Well-versed in taking telephone calls and handling stressful situations
1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
About Company
Backed by our "Go Serve Big" mission statement, Your Home Sold Guaranteed Realty strives to be the best place to work, buy, and sell real estate guaranteed.
Our "Go Serve Big" mission is a give-back, pay-it-forward approach for our agents and their clients. When you put others first, you will never be second is one of the core values at the company.
We look forward to your application since the right people are the defining difference in the success of any company!
Engager/Patient Care Coordinator
Front desk coordinator job in Waco, TX
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Salisbury, MD
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18-$19/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
Front Desk - Pediatrics
Front desk coordinator job in Round Rock, TX
At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.
Our people and culture are our foundation. We are seeking Front Desk employee's who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!
A Day in the Life of a Front Desk employee may look like this:
Upon arrival, clean and prepare the lobby
Greet patients as they arrive using our AIDET/LOC technique
Check in patients and update patient charts as necessary
Verify insurance and collect any copays as necessary
Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
Perform closing procedures at the end of each shift
We ask our Front Desk to possess a minimum of:
High school diploma or GED
Minimum of six (6) months of experience working in a professional administrative environment
The following experience/skills are preferred:
Prior medical office and/or healthcare setting experience
Prior customer service experience
Proficient with MS Office Suite (Word, Excel, and Outlook)
Bilingual English/Spanish language skills
Key Success Factors
Some key factors that will make an individual successful in this role:
Customer service
Problem-solving skills,
Adaptability
Attention to detail
Benefits
LSCC offers a competitive benefits package, including:
Competitive salary;
Medical, Dental, and Vision insurance;
LSCC paid Life insurance;
LSCC paid Short-Term and Long-Term Disability insurance;
Paid Time Off; and
403b Employee Retirement Plan
Auto-ApplyMedical Front Office
Front desk coordinator job in Waco, TX
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Receptionist / Front Office
Front desk coordinator job in Cedar Park, TX
Job Description
JT Reisdorph - State Farm Agency, located in Cedar Park, TX, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Manage incoming calls.
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
You will receive:
Salary with bonuses
401(k) matching
Flexible schedule
Paid time off
Professional development assistance
Ideal Candidate:
Must be willing to obtain Property and Casualty insurance license prior to start date.
Strong phone contact handling skills and active listening.
Comfortable with making outbound calls.
Genuinely excited to help customers.
Patient, empathetic, and passionately communicative; loves to talk.
Ability to empathize with and advocate for clients when necessary.
Strong Problem-solving skills.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Front Desk Specialist - Oakwood
Front desk coordinator job in Round Rock, TX
Job Description
At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model.
If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!
POSITION OVERVIEW
The Front-Desk Specialists are responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to provider availability, explaining intake forms to new patients and processing payments after treatment.
POSITION DUTIES & RESPONSIBILITIES
This role will be responsible for:
Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files
Quickly answering or properly referring questions
Notifying providers of patient arrivals
Provides conflict resolution and responds to patient grievances
Creates and maintains confidential patient files and records, files accordingly
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Float to other facilities as needed and required
Facilitates patient check-in and check-out. Explain payment options.
Collects and posts patient payments; prepare deposits and follow established cash handling procedures
Completes patient intakes, and conducts insurance verifications and authorizations
All other duties as assigned
DESIRED PROFESSIONAL SKILLS & EXPERIENCE
High school diploma or GED
Minimum of six (6) months of experience working in a professional administrative or related capacity
Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
Excellent analytical and problem-solving skills
Proficiency with MS Office Suite (Word, Excel, and Outlook)
Organization and time management skills
Physical Requirements of the role include:
Physically demanding, moderate-stress environment. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions. Pushing and pulling heavy objects. Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing
Additional Skills & Experiences Preferred include:
Bilingual English/Spanish Experience with Phlebotomy BLS Certification
WHAT WE OFFER
Collaborative and dynamic work environment
An organization made of people who are passionate about changing the healthcare landscape
Competitive salary and benefits package
Professional development and growth opportunities
A transparent and unique culture
Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.
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Front Office Pediatric Dental Office
Front desk coordinator job in Waco, TX
An upbeat pediatric and orthodontic dental office in Waco is looking for a front desk administrator. Experience is preferred but will train the right candidate. A full job description is as follows: Essential Functions: Provides outstanding customer service with patient as #1 priority; partnering with staff, timely and successfully resolves patient complaints, concerns and questions.
Acts as the liaison between the new patient and the office
Explains financial options to patients and family members so as to facilitate an understanding of the patient's' obligations
Opens and/or closes office according to office policy
Checks the daily schedule for accuracy
Greets and welcomes patients and visitors; assists in helping clinical staff with patient flow such that there is minimal patient waiting time
Answers and responds to telephone calls with professionalism and according to office policy; responds to voice mail messages professionally and timely
Checks in patients according to office policy, verifying and updating patient information
Makes follow up patient appointments as needed; confirms the next appointments according to patient preferences and office policy while scheduling for most efficient use of Doctor and staff time
Follows HIPAA protocol in protecting patient private information
Uses best efforts to fill in cancellation and no-show appointment times
Effectively understands and utilizes company dental software, HRIS, applicable Microsoft Suite applications and other internet vehicles as necessary
Understands company's timekeeping system and enters hours worked and PTO appropriately and timely; gains pre-approval from Office Manager for overtime; notifies Office Manager immediately if discrepancy in hours paid through payroll
Completes continuing education as necessary
Collects payment from patients at the time of treatment
Prepares financial treatment plans and presents plan options to patient at end of their
appointment
Travels as necessary for business related functions and training
May check validity of debit balance accounts
Verifies patient insurance plans
Manages the status of accounts and balances and identifies inconsistencies
Follows up by phone, email and letters with patients on outstanding balances in tactful
but diplomatic manner
Bilingual Preferred but not a necessity.
Nonessential Functions:
Performs additional tasks as necessary or assigned to achieve office/company goals.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed for this position. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business needs.
Front Office Receptionist
Front desk coordinator job in Pflugerville, TX
Dental Front Office Coordinator at Apolonia Smiles
Do you wish to work in a place where you look forward to coming to the office every day? A place where the culture is so vibrant that it makes each day an exciting adventure? At Apolonia Smiles, we're crafting something truly special, and we want you to be part of it!
Who We Are:
We're a brand-new, state-of-the-art dental office in Pflugerville, TX, and we're on the hunt for an energetic, passionate individual to join our team as a Front Office Coordinator. Imagine working in a stunning, cutting-edge facility where every detail-from the ambiance to the technology-is designed to inspire and motivate.
What We're Looking For:
If you're someone who thrives in a collaborative environment and is excited about shaping a unique patient experience, then you're exactly who we need. Your enthusiasm and commitment to creating a welcoming atmosphere will make you a key player in our team.
Your Role:
As a Front Office Coordinator, you'll be the face of Apolonia Smiles, setting the tone for our patients and ensuring every interaction is top-notch. Your role will include handling insurance codes and submissions, managing patient communications, and contributing to a team that's all about continuous improvement and innovation.
What We Offer:
Training and Development: We provide excellent training and ongoing educational opportunities to help you grow and excel.
Supportive Team Environment: Our open-door policy and collaborative culture mean your ideas are always welcome and valued.
A Beautiful Workspace: Enjoy working in a new, modern facility equipped with the latest technology and amenities designed to make your job both inspiring and enjoyable.
Requirements:
Experience: At least 1 year of dental front office experience.
Skills: Proficient in insurance codes, submissions, and eligibility. Excellent communication skills and a willingness to learn new methods.
Attitude: A proactive team player who's eager to help wherever needed and contribute to an exceptional patient experience.
If you're excited about being part of an extraordinary journey and want to contribute to a dynamic and supportive team, we'd love to hear from you.
Ready to Join Us?
Send us your resume and a cover letter telling us how you'll be an asset to our practice and team. Visit our Instagram page (@ApoloniaSmiles) or our website (apoloniasmiles.com) to check out our progress and see what we're all about. If you have any questions, please feel free to email us at [email protected]
Apply now and become a cornerstone of something special at Apolonia Smiles!
Job Type: Full-time / Monday to Friday - No weekends
Apply Today!
Auto-ApplyFront Desk Agent
Front desk coordinator job in Temple, TX
Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
• Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
• Maintain extensive knowledge of the hotel's services, facilities, and the local area.
• Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
• Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
• Work cohesively with the team, supporting management and collaborating professionally with co-workers
Skills and Abilities
• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs.
• Must possess basic computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Ability to handle cash and balance cash drawer required.
• Strong team player, able to partner with management and other employees in a professional manner.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs.
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace
Front Desk Receptionist
Front desk coordinator job in Cedar Park, TX
USPI Hill Country Ambulatory Surgery Center is seeking a motivated Front Desk Receptionist to join our team. We have 1 OR room and 3 Procedure rooms. We perform outpatient surgical procedures in Gastroenterology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
Job Summary: TheFront Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
#USP-123
#LI-CM1
Required Skills:
Qualifications:
* High school graduate or equivalent.
* 1-3 years medical receptionist experience
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Forty-five (45) wpm typing skills required.
* Medical terminology and computer experience beneficial.
* Bilingual preferred.
* Good communication skills.
Front Desk Coordinator I
Front desk coordinator job in Liberty Hill, TX
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Patient Coordinator
Front desk coordinator job in Cedar Park, TX
Job Description
Westlake Dermatology is accepting applications for the full-time, Monday-Friday Patient Coordinator position at our Cedar Park Office. Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome to the practice. The role includes scheduling patients, preparing and maintaining current patient information, answering phones, verifying insurance information and performing general office duties. Responsible for checking patients in/out and collection of payment. Has the ability to explain charges and insurance to patients. Ensures all patient interaction is performed in a professional, accurate and courteous manner.
Essential Skills
Excellent customer service and communication skills
Ability to work as a team member in a fast-paced environment
Ability to solve problems and manage multiple tasks simultaneously
Highly motivated and well organized with attention to detail
Maintains respectful and positive attitude in dealings with both patients and fellow staff
Professional telephone etiquette and communication skills
Strong computer skills and knowledge of Microsoft Word and Excel
Substantial knowledge of general medical office procedures and terminology
Appropriate sense of discretion in dealing with patient information and difficult situations
Able to handle large transactions with ease
Able to sit for long periods of time
May include some lifting of boxes
Responsibilities
Responsible for patient check-in and greeting each patient in a pleasant and professional manner
Track patients in the reception area and communicates with them as needed. Advises patients of any delay in appointment time as needed
Schedule, cancel and reschedule patient appointments
Enter and/or verify accuracy of patient demographic and insurance information information in the computer
Collect payments (co-pay, cosmetic treatment fees, surgery balances, etc.)
Responsible for reconciling/balancing medical records daily
Prepare scheduling deposits per providers as needed
Scan/route provider charts and pre-operational charts
Check internal and Outlook messages daily and respond
Answer office phones promptly & professionally and return voicemails as necessary
Ensure that proper authorization or referral is collected from each patient
Assist patients with check out process, i.e. scheduling next appointment, accepting payment, etc.
Recommend products and answer questions about various skin care products and procedures
Monitor inventory levels of skin care product and replenishes when necessary
Maintain proper office opening and closing procedures
Monitor waiting room to ensure furnishings and magazines are orderly and clean
Assist in general office duties as needed
Follow company policy on all HIPAA procedures/protocols
Follow company business policies (i.e. Product Return Policy, Allowable Forms of Payment & Financing, No-Shows and Late Collections, Phone - in Credit Card Authorization/Payments)
Follow and respect Employee Policies
Report to work in a timely manner and maintain good attendance
Education & Experience
High school diploma required
College degree (Associate or Bachelors) preferred
At least one year prior medical office or veterinary experience preferred
Job Type:
Full-time
Compensation:
$18.00 per hour (plus benefits and 401K options for full-time employees)
Westlake Dermatology is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.
Registration Clerk I
Front desk coordinator job in Leander, TX
JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times.
SUPERVISION: Supervised by Registration & Eligibility Managers.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners.
FUNCTIONS AND RESPONSIBILITIES:
Greets clients at the window and directs them accordingly.
Answers the telephone according to policy and transfers calls appropriately.
Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.).
Utilize fast-track registration option for new clients.
Schedules appointments for Registration and/or with PCP when necessary for new and established clients.
Identify client using three identifiers (i.e. name, DOB and address).
Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet.
Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form).
Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed.
Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system.
Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system.
Verify insurance eligibility one day prior to appointment and/or on date of service.
Request and track prior authorizations, if necessary.
Inform client of any outstanding balance and collect.
Provide Payment Plan and explanation, if necessary.
Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly.
Responsible for client fee collection.
Provide receipt for client when payment is received.
Check-out client in the practice management system.
Posts charges in the Center's practice management system after services have been rendered.
Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters.
View clinical information to perform certain responsibilities.
Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office.
Responsible for the security of all money within the work area.
Follow-up on Payment Plans.
Follow-up on returned mail.
Keeps working area clean and organized.
Attends and participates in staff development trainings.
Assist in the training of other employees as needed.
Keeps supervisor informed of departmental issues.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Graduate from an accredited high school or GED graduate.
Front office/healthcare experience is preferred.
Bilingual in English and Spanish is preferred.
SKILLS AND ABILITITES:
Ability to effectively communicate verbally and in writing.
Ability to work effectively with others and to deal tactfully with professional personnel and
Knowledge of customer service concepts and
Ability to handle the public sector under stressful and difficult
Ability to maintain confidentiality of
Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.).
Ability to perform clerical duties (i . filing, data entry, filing out applications).
Ability to manage time effectively and efficiently
Ability to work flexible hours and ability to travel between locations
Patient Engagement Coordinator
Front desk coordinator job in Georgetown, TX
Job DescriptionDescription:
Pain Specialists of America (“PSA”) is a Texas-based, multisite comprehensive pain management company that includes over 11+ locations, two ASCs, and one CLIA-certified laboratory located in New Braunfels. PSA is growing rapidly. We are looking for competent, talented professionals who can support the business and help it achieve its strategic objectives.
The Patient Engagement Coordinator must have experience in the medical field and posses strong customer service and communication skills.
Detailed Responsibilities:
Resolve patient requests in one call to maximize the patient's experience.
Assist patients with access and navigating patient portal along with appointment requests.
Utilize multi-line phone system with potential high call volumes.
Ability to stay calm and de-escalate patients.
Stay abreast of general insurance updates, company providers, services and policies
Meet data-driven benchmarks and metrics provided to ensure an excellent patient experience.
Working Conditions: This job operates in a fast-paced professional medical office environment and is not a remote position.
Work Address:
3201 South Austin Avenue
Suite 265
Georgetown, TX 78626
Work Schedule:
Monday - Friday
8am - 5pm
Benefits:
Medical, Dental, Vision Insurance
401k w/company match contribution
Paid Time Off
Short & Long-Term Disability
HSA (w/company contribution), FSA
Life Insurance (company paid + voluntary options)
10 Paid Holidays for the Year 2025
Employee Assistance Programs
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Level of Supervision & Essential Job Functions
The above responsibilities follow clearly defined instructions. Instructions, once established and defined, normally allow the job to be completed without direct and/or frequent supervision.
The above statements are intended to describe the general nature and level of work formed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
A qualified person with a disability may request a modification or adjustment to the work environment (a reasonable accommodation) which the company will attempt to provide, unless undue hardship will occur.
Requirements:
Education and Experience/Technical Skills
High school diploma or equivalent
Minimum of 1-year work experience in a medical practice; experience with pain management, neurology, or orthopedics (Highly Preferred)
High-volume call center experience (Highly Preferred)
Medical Call Center experience (Highly Preferred)
Bilingual English/Spanish (Highly Preferred)
Strong computer and EMR skills
Proficient in MS Word, Excel, PowerPoint, and Outlook
Must be organized and detail-oriented
Must possess excellent written and verbal communication skills; writing sample to be completed at interview
Must be able to multitask in a fast-paced environment and meet deadlines
Knowledge of healthcare insurance terminology.
Front Desk Agent
Front desk coordinator job in Waco, TX
Join our dynamic team at Hyatt Place Waco South as a Full-Time Front Desk Agent! This onsite position offers the exciting opportunity to be the friendly face that greets our guests, providing unparalleled customer service in a vibrant atmosphere. As a vital part of our hotel front desk team, you will sharpen your multitasking skills while engaging with guests from all walks of life.
With a competitive pay of $15.00 per hour, you'll find fulfilment in creating memorable experiences for visitors in the heart of Waco, TX. Embrace the energy of our customer-focused culture and become a part of something special. You will be offered great benefits such as Competitive Salary, Paid Time Off, and Employee Discounts. If you're passionate about excellence and enjoy a flexible work environment, this is the perfect role for you!
Your day as a Front Desk Agent
As a Front Desk Agent at Hyatt Place Waco South, you will play a crucial role in ensuring an exceptional guest experience. Your responsibilities will include managing hotel reservations, facilitating seamless guest check-ins and check-outs, and providing friendly assistance over the phone. With your strong customer service skills, you'll engage with guests to address inquiries and resolve any concerns, all while multitasking efficiently in a bustling hotel front desk environment.
This position empowers you to showcase your professional demeanor and commitment to excellence, as you create a welcoming atmosphere for all who enter our doors.
Are you the Front Desk Agent we're looking for?
To thrive as a Front Desk Agent at Hyatt Place Waco South, you will need a blend of essential skills and capabilities. Proficiency in basic computer skills is crucial, allowing you to navigate hotel management software with ease. Your multitasking abilities will be put to the test as you juggle guest check-ins, reservations, and phone inquiries, all while providing outstanding customer service. A friendly demeanor is key, as you'll serve as the first point of contact for guests, ensuring their needs are met promptly and professionally. Additionally, experience as a phone operator and familiarity with hotel front desk operations will greatly enhance your effectiveness in this role.
Your skill set will contribute to creating an energizing environment focused on customer-centric excellence.
Knowledge and skills required for the position are:
Basic computer skills
Multitasking
Customer service
Hotel front desk
Your next step
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Patient Services Coordinator
Front desk coordinator job in Hutto, TX
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE
Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
Greets patients and arrives them on computer system.
Verifies insurance eligibility by using online resources, Medifax, etc.
Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
Prints face sheets, receipts, and other documents as needed.
Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
Confirms in advance patient appointments.
Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up.
Assists patients with setting up payment plans.
Issues receipts for payment.
Books follow-up appointments.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
Creates master deposit as directed.
Responsible for handling the sort/distribute of Rightfax documents.
Processing onsite release of information requests.
Priority on-sight sorting, scanning, numbering loose papers
Runs wait list report and distributes as directed.
Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Experience using a PC in a Windows environment.
Preferred: Experience working in a medical setting.
Knowledge, Skills and Abilities
Knowledge of medical insurance.
Excellent customer service skills.
Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Ability to manage competing priorities.
Ability to engage others, listen and adapt response to meet others' needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent verbal and written communication skills.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Work Schedule: Monday-Friday, 8:00 am - 5:00 pm.