Front desk coordinator jobs in Normal, IL - 130 jobs
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Part-Time Receptionist
Uftring Chevrolet 3.8
Front desk coordinator job in Washington, IL
Job Description
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but FAST hiring process!
The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the frontdesk.
PAY IS BASED ON EXPERIENCE AND BEGINS BETWEEN $16 - $17 AN HOUR.
KEY RESPONSIBILITIES:
Welcoming dealership guests and directing them to the correct person.
Answering phone calls in a timely manner and directing them to the correct personnel.
Taking and relaying messages.
General administrative and clerical support.
QUALITIES FOR SUCCESS:
Friendly and outgoing personality.
Phone skills a plus.
Professional personal appearance.
Excellent communication skills.
Intermediate computer skills.
Ability to multi-task in a fast-paced environment.
“The sure way to miss success is to miss the opportunity.” - Victor Chasles.
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
SCHEDULE:
Mondays: 2:00 pm until 7:00 pm
Wednesday and Thursday: 4:00 pm until 6:00 pm
Saturday: 7:30 am until 4:00 pm
Tuesdays and Fridays: Off
COMPENSATION AND BENEFITS:
The compensation for a Part-Time Receptionist starts between $16.00 - $17.00 per hour.
We have a solid and stable reputation - we have been in business for over 40 years!
Great opportunities for advancement - we promote from within!
PTO available within the first year of employment.*
Attractive employee discounts on vehicles, parts, and services.
*See Team Member Handbook and Policies for full details.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$16-17 hourly 27d ago
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Patient Experience Coordinator (Bloomington)
TVG-Medulla
Front desk coordinator job in Bloomington, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 22h ago
Front Desk Agent
CUSA, LLC 4.4
Front desk coordinator job in Peoria, IL
Job Description
Join CUSA, LLC as a Full-Time Hotel FrontDesk Agent and immerse yourself in a dynamic hospitality environment! This onsite position offers the chance to engage directly with guests, creating memorable experiences in a vibrant atmosphere. With a competitive pay rate of $16.00 per hour, your skills in customer service will be valued and rewarded. You'll be part of an energetic team that thrives on innovation and high performance, where every day brings new challenges and opportunities for growth.
Embrace the adventure of the hospitality industry while working in a professional setting that celebrates integrity and excellence. If you're ready to make a difference in guest experiences and work with a company that prioritizes customer-centricity, this is your chance to shine!
Make a difference as a Hotel FrontDesk Agent
As a Full-Time Hotel FrontDesk Agent at CUSA, LLC, you'll play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include managing check-ins and check-outs, ensuring a smooth and efficient process from the moment guests arrive. You will handle payments with accuracy and professionalism, while also being the go-to person for answering calls and resolving any guest issues that may arise. Your empathetic nature and problem-solving skills will help you address customer inquiries and concerns, enhancing their overall experience.
Join our dedicated team and be at the forefront of creating unforgettable moments in hospitality!
Does this sound like you?
To excel as a Full-Time Hotel FrontDesk Agent at CUSA, LLC, you'll need a range of key skills and proficiencies. Familiarity with Marriott systems is essential, as it will enable you to efficiently manage check-ins, check-outs, and payment processing. Strong communication skills are vital for effectively answering calls and resolving guest issues, ensuring that every interaction is friendly and professional. Additionally, having a customer-centric mindset will allow you to empathize with guests, understanding their needs and providing solutions promptly. Problem-solving abilities will be crucial in addressing any challenges that may arise, while a keen attention to detail will help maintain accuracy in all transactions.
If you're passionate about delivering exceptional service, your contributions will be instrumental in creating memorable experiences for our guests.
Knowledge and skills required for the position are:
Familiar with Marriott
Will you join our team?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
$16 hourly 5d ago
Patient Access Specialist (Peoria General Surgery)
Springfield Clinic 4.6
Front desk coordinator job in Peoria, IL
The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive frontdesk and/or call center atmosphere.
Complete frontdesk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
License/Certificates
Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
The is a voluntary growth opportunity.
Education/Experience
High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
$30k-36k yearly est. Auto-Apply 33d ago
Receptionist / Front Office Support
Peoria Production Shop 4.0
Front desk coordinator job in Peoria, IL
Job Description
Company Mission: To be the premier employer for individuals with disabilities.
Title: Reception / Front Office Support
Essential Duties and Responsibilities:
Answer mainline phone and transfers calls.
Sort and distribute office mail.
Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
Page employees and relay messages as needed.
Greet and welcome guests upon entry of the building.
Handle customer inquiries as needed.
Order office and maintenance supplies.
Update maintenance tracker.
Amazon Gait Belt order fulfillment.
com order fulfillment.
Light bookkeeping required.
Provide as a backup to others within the office as needed.
Other duties as assigned.
Work Conditions:
Must be willing to work 40 hours per week.
Work done primarily in a manufacturing and office environment.
Knowledge, Skills, and Abilities:
Willingness to learn other tasks to provide back up and support.
Excellent verbal and written communication skills.
Strong organizational and multitasking skills.
Strong attention to details.
Ability to remain calm and professional under pressure.
Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
Positive attitude and a team player.
Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
Knowledge of Sage 100 Accounting preferred but not required.
Knowledge of ADP preferred but not required.
Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
Previous experience in customer service or frontdesk role preferred.
Must be accepting of interruptions made by employees.
Work is done primarily in an office environment.
Ability to work flexible hours, including evenings or weekends, if required. (not often).
High school diploma or equivalent; additional qualifications in business or hospitality are a plus.
Education/Experience:
High School diploma / equivalent or higher.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
PTO
403B - retirement plan
Long Term Disability
Hospital Indemnity
Legal
Accident Insurance
Critical Illness
Employer paid Life Insurance
Employer paid Short Term Disability
Bonus Opportunities
$29k-36k yearly est. 28d ago
Patient Care Coordinator
Smile Brands 4.6
Front desk coordinator job in Pekin, IL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Wed 8am - 5pm, Thurs 8am - 4pm & alternating Friday's 8am - 1pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17 - $21/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-21 hourly Auto-Apply 12d ago
Front Lobby Receptionist
Taylorville Memorial Hospital
Front desk coordinator job in Decatur, IL
Min USD $15.50/Hr. Max USD $21.44/Hr. Evening Shift: 2:00 pm to 8:00 pm with an every other weekend rotation Greets visitors and patients to Decatur Memorial Hospital. Answers and refers telephone calls regarding patient inquires.
* Greets employees, patients and other visitors to department, answering questions, providing and assisting with directions, and making appropriate referrals.
* Answers telephone, taking messages, providing information or forwarding calls.
* Maintains frontdesk area in neat and orderly manner.
* Processes department mail
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Time Management - Managing one's own time.
Speech Clarity - The ability to speak clearly so others can understand you.
Responsibilities
In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
* Attendance and Punctuality - Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
* Communications - Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
* Cooperation - Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
* Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
* Judgment - displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
* Problem solving - Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
* Quality - Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
* Concentration - Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
* Supervision - ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.
$15.5-21.4 hourly Auto-Apply 21d ago
Front Desk Receptionist
Jones Optical 4.5
Front desk coordinator job in Champaign, IL
Job DescriptionBenefits:
401(k) matching
Employee discounts
Free food & snacks
Free uniforms
We are seeking to hire a full time person to join our team. This person would be handling the FrontDesk and also pre-test patients when needed.. If you're hard-working and dedicated, this is a perfect place to grow your career. This is the opportunity you've been looking for. Work schedule is Monday, Tuesday, Thursday, Friday and 4 hours Saturday. Saturday has a pay bonus of an extra 2 hours paid. Salary will be commensurate with experience.
Responsibilities not limited to
Create a welcome environment
Provide top quality customer service
Verify insurance eligibility and bill insurances
Answer phones and book appointments
Qualifications
High School Diploma required.
Work well and communicate well with patients and coworkers.
Work ethic to continue to meet and surpass office goals
$30k-36k yearly est. 27d ago
Medical Staff Office Specialist
Kirby Medical Center 4.3
Front desk coordinator job in Monticello, IL
Shift: Day shift
Schedule: FT 40 hours
Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate.
Benefits:
40 hours PTO effective date of hire
Health, Dental, Vision and Life insurance effective date of hire
Generous 401(k) match effective after 90 days
Quality/Goal incentive annually
Free Wellness Program
Requirements
Qualifications:
Education:
High School graduate. Associate or bachelor's degree preferred.
Work Experience:
· Two to three years of working in a healthcare facility performing credentialing duties.
License & Certifications:
Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years.
Required Skills:
· Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines.
· Ability to function under stress with many interruptions.
· Must be self-motivated and strive for personal growth.
· Familiar with medical terminology.
· Ability to work flexible hours and possess the ability to accept change.
· Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL.
Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
Salary Description $18.20-$22.75 per hour DOE
$18.2-22.8 hourly 60d+ ago
Director, Equal Opportunity and Access and Title IX Coordinator
Illinois State 4.0
Front desk coordinator job in Normal, IL
Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus
Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access
Campus Location: Normal, IL
Job Summary
The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act.
Specific Duties and Responsibilities:
- Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office;
- Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act;
- Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination;
- Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes;
- Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files;
- Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations;
- Develops periodic updates to University ADA policies and procedures;
- Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment;
- Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access;
- Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations;
- Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan;
- Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements;
- Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities;
- Develops communication plan to disseminate information to University employees about the EEO/AA program;
- Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population;
- Proficient in integrating data and effectively communicate essential information;
- Performs other duties as assigned.
Salary Rate / Pay Rate
Pay is commensurate with qualifications and experience, combined with an excellent benefits package
Required Qualifications
1. Master's, Doctorate, or Juris Doctorate degree;
2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX;
3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination;
4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act;
5. Knowledge of the statistical analysis used in workforce analytics and reporting;
6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player;
7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment;
8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance.
Preferred Qualifications
1. Law Degree from an accredited law school or advanced degree in a relevant field;
2. Prior experience leading an AA/EEO office;
3. Prior experience working in higher education;
4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws;
5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design).
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work.
Proposed Starting Date
October 2024
Special Instructions for Applicants
Nomination and Application Process
The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact:
Porsha Williams, Vice President
Erin Raines, Senior Principal
Scott Gaffney, Executive Recruiting Coordinator
Parker Executive Search
Five Concourse Parkway, Suite 2875
Atlanta, GA 30328
************ ext.: 117
************************** || ************************ || *************************
Contact Information for Applicants
Meghan Lugo
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/18/2024 Central Daylight Time
Applications close:
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Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
TEST Current Opportunities
Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
$26k-31k yearly est. Easy Apply 60d+ ago
Front Office Assistant
Community Health Partnership of Illinois 3.6
Front desk coordinator job in Champaign, IL
Job Description
Position: Front Office Assistant (Full Time)
Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve.
We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor.
Key responsibilities:
- Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized frontdesk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office applications
- Ability to multitask and prioritize tasks effectively
- Professional and friendly demeanor
-Bilingual Spanish/English required
Licenses & Certifications:
Valid Driver's license and automobile insurance.
CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual.
Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol.
If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
$24k-31k yearly est. 23d ago
Patient Access Representative (CCR1) - UW Medicine Contact Center
University of Washington 4.4
Front desk coordinator job in Campus, IL
The UWMedicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1)) WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
* High-Volume Call Handling: Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
* Detail-Oriented Scheduling & Support: Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
* Customer Service Excellence: Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.
PRIMARY JOB RESPONSIBILITIES (duties not limited to)
* High-volume inbound call handling in a fast-paced contact center
* Appointment scheduling and registration using electronic systems
* Insurance eligibility verification and data accuracy
* Routing calls and taking complete, accurate messages
* Referral coordination and prior authorization entry in Epic
* Customer service and issue resolution with empathy and professionalism
* Collaboration with clinics, Financial Counselors, and Interpreter Services
* Patient portal support and inquiry resolution
* Documentation and data updates during scheduling
* Adherence to performance standards, compliance, and confidentiality
REQUIRED QUALIFICATIONS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
Compensation, Benefits and Position Details
Pay Range Minimum:
$22.94 hourly
Pay Range Maximum:
$32.81 hourly
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Contact Center
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$22.9-32.8 hourly 5d ago
Front Desk Agent
MCR Hotels
Front desk coordinator job in Champaign, IL
Hilton Garden Inn Champaign - Urbana SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$26k-32k yearly est. 9d ago
Part-Time Receptionist
Uftring Chevrolet 3.8
Front desk coordinator job in Washington, IL
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but FAST hiring process!
The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the frontdesk.
PAY IS BASED ON EXPERIENCE AND BEGINS BETWEEN $16 - $17 AN HOUR.
KEY RESPONSIBILITIES:
Welcoming dealership guests and directing them to the correct person.
Answering phone calls in a timely manner and directing them to the correct personnel.
Taking and relaying messages.
General administrative and clerical support.
QUALITIES FOR SUCCESS:
Friendly and outgoing personality.
Phone skills a plus.
Professional personal appearance.
Excellent communication skills.
Intermediate computer skills.
Ability to multi-task in a fast-paced environment.
“The sure way to miss success is to miss the opportunity.” - Victor Chasles.
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
SCHEDULE:
Mondays: 2:00 pm until 7:00 pm
Wednesday and Thursday: 4:00 pm until 6:00 pm
Saturday: 7:30 am until 4:00 pm
Tuesdays and Fridays: Off
COMPENSATION AND BENEFITS:
The compensation for a Part-Time Receptionist starts between $16.00 - $17.00 per hour.
We have a solid and stable reputation - we have been in business for over 40 years!
Great opportunities for advancement - we promote from within!
PTO available within the first year of employment.*
Attractive employee discounts on vehicles, parts, and services.
*See Team Member Handbook and Policies for full details.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$16-17 hourly Auto-Apply 28d ago
Front Desk Agent
Cusa 4.4
Front desk coordinator job in Peoria, IL
Join CUSA, LLC as a Full-Time Hotel FrontDesk Agent and immerse yourself in a dynamic hospitality environment! This onsite position offers the chance to engage directly with guests, creating memorable experiences in a vibrant atmosphere. With a competitive pay rate of $16.00 per hour, your skills in customer service will be valued and rewarded. You'll be part of an energetic team that thrives on innovation and high performance, where every day brings new challenges and opportunities for growth.
Embrace the adventure of the hospitality industry while working in a professional setting that celebrates integrity and excellence. If you're ready to make a difference in guest experiences and work with a company that prioritizes customer-centricity, this is your chance to shine!
Make a difference as a Hotel FrontDesk Agent
As a Full-Time Hotel FrontDesk Agent at CUSA, LLC, you'll play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include managing check-ins and check-outs, ensuring a smooth and efficient process from the moment guests arrive. You will handle payments with accuracy and professionalism, while also being the go-to person for answering calls and resolving any guest issues that may arise. Your empathetic nature and problem-solving skills will help you address customer inquiries and concerns, enhancing their overall experience.
Join our dedicated team and be at the forefront of creating unforgettable moments in hospitality!
Does this sound like you?
To excel as a Full-Time Hotel FrontDesk Agent at CUSA, LLC, you'll need a range of key skills and proficiencies. Familiarity with Marriott systems is essential, as it will enable you to efficiently manage check-ins, check-outs, and payment processing. Strong communication skills are vital for effectively answering calls and resolving guest issues, ensuring that every interaction is friendly and professional. Additionally, having a customer-centric mindset will allow you to empathize with guests, understanding their needs and providing solutions promptly. Problem-solving abilities will be crucial in addressing any challenges that may arise, while a keen attention to detail will help maintain accuracy in all transactions.
If you're passionate about delivering exceptional service, your contributions will be instrumental in creating memorable experiences for our guests.
Knowledge and skills required for the position are:
Familiar with Marriott
Will you join our team?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
$16 hourly 5d ago
Patient Experience Coordinator (Peoria)
TVG-Medulla
Front desk coordinator job in Peoria, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 22h ago
Central Scheduler
Taylorville Memorial Hospital
Front desk coordinator job in Decatur, IL
Min USD $17.14/Hr. Max USD $26.56/Hr. Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department
Qualifications
Education:
* High school diploma or equivalent required
Experience:
* Basic understanding of ICD-10 diagnosis codes and CPT-4 coding
* Previous medical scheduling experience highly desired
Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere:
* Outstanding customer service skills
* Aptitude for detailed and accuracy a must
* Medical terminology
* Modern office environment.
* 80/95% Sedentary in high volume call center, calls are managed by an automated attendant
* Moderate to high stress due to urgency to reduce customer call wait times
* Moderate noise environment.
* May be subject to verbal abuse by patients
* Potential exposed to clinically infectious diseases
* Mild amount of walking is involved, both inter- and intra-departmental
Responsibilities
* Professionally and courteously interact with the general public, physicians and hospital personnel.
* Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD).
* Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule.
* Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered.
* Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing.
* Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients.
* Communicate scheduling information to effected departments and physicians.
* Maintain computer system master files to optimize system/resource effectiveness.
* Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered.
* Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers.
* Keep supervisor informed of all potential problems.
* Displays a needs no reminder attitude.
* Ability to multitask and work in high call volume stressful environment.
* Coordinate with hospital staff to ensure patients are scheduled.
* Performs other related work as required or requested.
$17.1-26.6 hourly Auto-Apply 41d ago
Patient Svc Representative - KMG Monticello
Kirby Medical Center 4.3
Front desk coordinator job in Monticello, IL
Job DescriptionDescription:
Shift: Day/Evening shift
Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements:
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
$31k-35k yearly est. 7d ago
Front Office Assistant
Community Health Partnership of Illinois 3.6
Front desk coordinator job in Champaign, IL
Position: Front Office Assistant (Full Time)
Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve.
We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor.
Key responsibilities:
- Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized frontdesk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office applications
- Ability to multitask and prioritize tasks effectively
- Professional and friendly demeanor
-Bilingual Spanish/English required
Licenses & Certifications:
Valid Driver's license and automobile insurance.
CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual.
Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol.
If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
$24k-31k yearly est. 60d+ ago
Medical Staff Office Specialist
Kirby Medical Center 4.3
Front desk coordinator job in Monticello, IL
Job DescriptionDescription:
Shift: Day shift
Schedule: FT 40 hours
Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate.
Benefits:
40 hours PTO effective date of hire
Health, Dental, Vision and Life insurance effective date of hire
Generous 401(k) match effective after 90 days
Quality/Goal incentive annually
Free Wellness Program
Requirements:
Qualifications:
Education:
High School graduate. Associate or bachelor's degree preferred.
Work Experience:
· Two to three years of working in a healthcare facility performing credentialing duties.
License & Certifications:
Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years.
Required Skills:
· Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines.
· Ability to function under stress with many interruptions.
· Must be self-motivated and strive for personal growth.
· Familiar with medical terminology.
· Ability to work flexible hours and possess the ability to accept change.
· Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL.
Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
How much does a front desk coordinator earn in Normal, IL?
The average front desk coordinator in Normal, IL earns between $25,000 and $40,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Normal, IL