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Front Desk Specialist (Heights)
Avenue360 Health and Wellness 4.3
Front desk coordinator job in Houston, TX
About Us
Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.
What we have to offer
Our Compensation Package Includes:
Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
Medical, Dental, and Vision
401K match up to 4%.
Company paid Life Insurance
Company paid Short Term and Long-Term Disability
Employee Assistance Program
Overview:
This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on "no show" patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish highly preferred.
Minimum typing speed of 35 wpm.
Continuing Education and Training Requirements:
Participates in training required by the funding source and/or required by licensing board.
$26k-32k yearly est. 2d ago
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Scheduling Clerk
AEG 4.6
Front desk coordinator job in Houston, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Full-Time Scheduling Clerk at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a unique Scheduling Clerk to join our team. The Scheduling Clerk will answer the Outside Operations Scheduling phone line, interact with staff, and assign work schedules based on event projections. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
Schedule hourly staff on behalf of the Outside Operations team.
Review staffing projections and event overview documents to ensure consistency.
Track attendance and overtime, arrange staff replacements as needed.
Provide staffing reports as requested to Department Managers and Director.
Assist in the scheduling and coordination of training programs.
Assist in the scheduling of the NPO (Non-Profit Organization) program as needed.
Assist employees with training, confirming, and producing schedules utilizing ABI.
Communicate with Coordinators and Department Managers about any scheduling discrepancies.
Maintain a variety of private, confidential and/or sensitive files and records of information such as payroll, attendance, and expense records.
Attend meetings and training as required.
May perform other duties as assigned.
Supervisory Responsibilities
Not applicable.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain an effective working relationship with employees and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively.
Must be customer friendly, self-motivated, and work in a fast-paced environment.
Organize and prioritize work to meet deadlines.
Must comply with all ASM Global policies and procedures including the Business Conduct Policy and Code of Ethics.
Ability to work extended and/or irregular hours that may vary due to functions, including day, evening, weekends, and holidays as needed.
Education and/or Experience
High School Diploma or GED required.
1 to 2 years related experience and/or training; or equivalent combination of education and experience.
Candidates with personnel staffing and customer service experience are preferred.
Skills and Abilities
Exercise judgment and prioritizing in making independent decisions within scope of responsibilities.
Remain flexible and adjust to situations as they occur.
Ability to utilize a telephone for long periods of time.
Computer Skills
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word, and PowerPoint.
Experience with staff scheduling software a plus.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at **************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
$29k-39k yearly est. 5d ago
Bilingual Medical Receptionist
Chenmed
Front desk coordinator job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 5d ago
Front Desk Clerk
Concord Hospitality 4.3
Front desk coordinator job in Houston, TX
As a FrontDesk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities
Assist guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality standards
Promptly address guest concerns and ensure satisfaction in a timely manner
Post guest charges, collect payments, and follow cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Stay knowledgeable about the hotel brand, travel programs, and special offers
Communicate guest feedback effectively to departments and management
Respond quickly to calls, lobby visitors, and team members needing assistance
Maintain full knowledge of hotel safety and emergency procedures
Qualifications
High school diploma or equivalent preferred
Prior hospitality or customer service experience is a plus
Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Flexibility to work varied shifts, including evenings, weekends, and holidays
Benefits (Full-Time Associates Only)
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$24k-29k yearly est. 5d ago
Bilingual Front Desk Receptionist - Houston, TX
ARS Rescue Rooter
Front desk coordinator job in Houston, TX
Warmly greet and assist all visitors, ensuring they feel welcomed and supported. Check in guests, issue visitor badges, and promptly notify staff of their arrival. Maintain a clean, organized, and professional reception and lobby area at all times. H Receptionist, FrontDesk, Bilingual, Education, Support
$24k-32k yearly est. 5d ago
Scheduler II (Houston, TX) - Austin Commercial
Austin Industries, Inc. 4.7
Front desk coordinator job in Houston, TX
Do you want to make a difference? Do you want to grow your career at one of the industry's leading construction firms? Put your expertise and construction scheduling skills to work at Austin Commercial. Austin Commercial is currently seeking a Scheduler II for our Houston, TX Division. We set the standard for commercial construction and we are looking for talented construction professionals to join us. Austin is 100% employee-owned, so every one of our employee-owners has a stake in our success. As a result, we consistently meet and exceed our customers' expectations with our commitment to safety, service, and integrity. Join us today. We Own It!
Duties
The Scheduler assumes overall responsibility for specific project schedule deliverables. This position prepares and maintains summary and detail level schedules for a variety of commercial construction projects, managing multiple projects concurrently.
Responsibilities:
Develops schedules using project documents and blueprints for internal review
Obtains and reviews proposal schedules by subcontractors or vendors to ensure alignment with schedule durations and workflow
Reviews schedules submitted by subcontractors and suppliers to ensure alignment with project schedule durations and sequencing
Responsible for reviewing, correcting, and assembling the work of others working on a scheduled deliverable
Develops and incorporates procurement tasks into overall project schedules
Represents Austin in meetings with owners and architects to discuss schedule durations, sequencing, and work-flow
Attends scheduling meetings with project staff and subcontractors as Austin's scheduling professional
Prepares detailed schedule deliverables and presents information from a knowledgeable standpoint
Facilitates scheduling meetings with project staff and subcontractors to advance schedule adherence and development
Works with project staff, subcontractors, and suppliers to identify opportunities for schedule enhancement or recovery
Prepares Impact schedules and supporting documentation; presents information from a knowledgeable standpoint to senior staff and clients
Develops technically sound schedules for 'soft copy' deliverables and 3rd party review/analysis
Develops cost and resource loaded schedules when required
Interfaces with subcontractors with regard to scheduling software and database management when required (multiple user environment)
Reports project schedule status to project team and appropriate Austin executives
Assists in training personnel with regard to schedule fundamentals, philosophy, and adherence to internal scheduling policies
Requirements:
BS/BA in engineering, construction science, architecture, or relevant discipline preferred, or equivalent combination of education and experience
Generally requires 6 to 8 years of scheduling experience; some field experience preferred
Advanced knowledge and specific expertise in construction materials, means, and methods
Works to advance knowledge of building systems, materials, and logical sequence of construction
Excellent communication and presentation skills
Proficient in relevant scheduling and 3rd party analysis software such as Primavera P6
Thoroughness and reliability
Excellent organizational skills
Some travel may be required
Applicants must be legally authorized to work for ANY employer in the United States. Austin Commercial is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to **********************************************************
Austin Commercial is an Equal Opportunity Employer.
See the "Know Your Rights" poster available in English and Spanish.
About Austin Commercial
Become an owner of one of North America's most respected and fastest-growing commercial construction firms! Austin Commercial's employee-owners put our expertise to work in regional and national operations, building iconic projects that set the bar in our industry. Whether world-class airports and aviation facilities, technologically advanced healthcare facilities, cutting-edge educational and research facilities, professional sports stadiums, high-rises, hospitality, and other leading commercial markets, Austin's industry expertise and ingenuity are second to none. Become an employee-owner today, grow your career, and put your skills to work at Austin Commercial. We Own It!
No Agency Inquiries Please
Austin Industries and all operating divisions (Austin Bridge & Road, Austin Commercial, and Austin Industrial) do not accept unsolicited resumes, candidates' names, or summaries from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes, candidates' names, or summaries submitted to Austin Industries, or any of its employee-owners, become the property of Austin Industries and Austin Industries will not pay a placement fee.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at **************.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$58k-85k yearly est. 5d ago
Scheduler
Alpinecare
Front desk coordinator job in Houston, TX
Alpine Care Home Health is dedicated to providing expert, compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes, with personalized care that respects the individuals' goals, values, and overall well-being. Our team brings deep expertise in physical therapy, occupational therapy, speech therapy, wound care, and complex care management, and more. We offer customized tools and hands-on support to improve mobility, accelerate recovery, and encourage lasting self-reliance. We take pride in offering personalized, evidence-based care. We work closely with primary care providers, families, and specialists to create care plans that are proactive, holistic, and aligned with each patient's priorities. Through access to a full range of physical and mental health services, we aim to support patient independence and long-term stability.
We're building a purpose-driven team passionate about making a difference. If you're excited to shape the future of home-based care, here's what the role involves.
Responsibilities
The Scheduler ensures schedules are prepared to meet demands for service and visit assignments in accordance with the plan of care and state and federal regulations. As a Scheduler you will:
Support direct care of patients by providing field staff scheduling and making adjustments to schedules to accommodate physician orders
Review scheduling request report and makes changes to the schedule as requested
Process therapy reassessment warning and ensures functional assessments are scheduled
Manually enters visits completed by therapy staff and ensures functional assessments are flagged appropriately
Prepare, run, and distribute reports from clinical software systems to healthcare team as needed
Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care
Qualifications
Two years administrative experience in an office environment, preferably in healthcare
Proficiency in Microsoft Office
Perks and Benefits (What we offer):
Competitive salary and multiple health benefit options
Career growth and development
Mentorship and continued learning opportunities
Engaging and mission driven workplace
401(k) matching
Mileage reimbursement (if eligible)
Every person on our team helps shape the future of Alpine Care Home Health. If you're excited by meaningful work and shared impact, we'd love to hear from you.
$33k-58k yearly est. 5d ago
Front Desk Clerk
Concord Hospitality Enterprises Company 4.4
Front desk coordinator job in Houston, TX
As a FrontDesk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed Clerk, FrontDesk, Hospitality, Retail, Associate
$27k-32k yearly est. 5d ago
Scheduler II (Houston, TX) - Austin Commercial
Austin Bridge 4.2
Front desk coordinator job in Houston, TX
Do you want to make a difference? Do you want to grow your career at one of the industry's leading construction firms? Put your expertise and construction scheduling skills to work at Austin Commercial. Austin Commercial is currently seeking a Scheduler II for our Houston, TX Division. We set the standard for commercial construction and we are looking for talented construction professionals to join us. Austin is 100% employee-owned, so every one of our employee-owners has a stake in our success. As a result, we consistently meet and exceed our customers' expectations with our commitment to safety, service, and integrity. Join us today. We Own It!
Duties
The Scheduler assumes overall responsibility for specific project schedule deliverables. This position prepares and maintains summary and detail level schedules for a variety of commercial construction projects, managing multiple projects concurrently.
Responsibilities:
Develops schedules using project documents and blueprints for internal review
Obtains and reviews proposal schedules by subcontractors or vendors to ensure alignment with schedule durations and workflow
Reviews schedules submitted by subcontractors and suppliers to ensure alignment with project schedule durations and sequencing
Responsible for reviewing, correcting, and assembling the work of others working on a scheduled deliverable
Develops and incorporates procurement tasks into overall project schedules
Represents Austin in meetings with owners and architects to discuss schedule durations, sequencing, and work-flow
Attends scheduling meetings with project staff and subcontractors as Austin's scheduling professional
Prepares detailed schedule deliverables and presents information from a knowledgeable standpoint
Facilitates scheduling meetings with project staff and subcontractors to advance schedule adherence and development
Works with project staff, subcontractors, and suppliers to identify opportunities for schedule enhancement or recovery
Prepares Impact schedules and supporting documentation; presents information from a knowledgeable standpoint to senior staff and clients
Develops technically sound schedules for 'soft copy' deliverables and 3rd party review/analysis
Develops cost and resource loaded schedules when required
Interfaces with subcontractors with regard to scheduling software and database management when required (multiple user environment)
Reports project schedule status to project team and appropriate Austin executives
Assists in training personnel with regard to schedule fundamentals, philosophy, and adherence to internal scheduling policies
Requirements:
BS/BA in engineering, construction science, architecture, or relevant discipline preferred, or equivalent combination of education and experience
Generally requires 6 to 8 years of scheduling experience; some field experience preferred
Advanced knowledge and specific expertise in construction materials, means, and methods
Works to advance knowledge of building systems, materials, and logical sequence of construction
Excellent communication and presentation skills
Proficient in relevant scheduling and 3rd party analysis software such as Primavera P6
Thoroughness and reliability
Excellent organizational skills
Some travel may be required
Applicants must be legally authorized to work for ANY employer in the United States. Austin Commercial is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to **********************************************************
Austin Commercial is an Equal Opportunity Employer.
See the "Know Your Rights" poster available in English and Spanish.
About Austin Commercial
Become an owner of one of North America's most respected and fastest-growing commercial construction firms! Austin Commercial's employee-owners put our expertise to work in regional and national operations, building iconic projects that set the bar in our industry. Whether world-class airports and aviation facilities, technologically advanced healthcare facilities, cutting-edge educational and research facilities, professional sports stadiums, high-rises, hospitality, and other leading commercial markets, Austin's industry expertise and ingenuity are second to none. Become an employee-owner today, grow your career, and put your skills to work at Austin Commercial. We Own It!
No Agency Inquiries Please
Austin Industries and all operating divisions (Austin Bridge & Road, Austin Commercial, and Austin Industrial) do not accept unsolicited resumes, candidates' names, or summaries from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes, candidates' names, or summaries submitted to Austin Industries, or any of its employee-owners, become the property of Austin Industries and Austin Industries will not pay a placement fee.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at **************.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$48k-63k yearly est. 5d ago
Bilingual Receptionist
Clayton Services 4.0
Front desk coordinator job in Houston, TX
Clayton Services is searching for a Bilingual Receptionist to join a thriving tax return company in North Houston. The Bilingual Receptionist will be responsible for answering incoming calls, greeting clients, scheduling appointments, and performing basic administrative duties during the busy tax season.
Job Type: Temporary (December - April)
Pay Rate: $16.00/hour
Benefits: Medical once eligible
Schedule: Monday-Friday, 5:00 pm to 8:00 pm & Saturday, 8:30 am to 1:00 pm
Bilingual Receptionist Responsibilities:
Answer and route incoming phone calls promptly and professionally.
Greet walk-in clients and provide excellent customer service.
Take accurate messages and ensure timely delivery to the appropriate staff members.
Schedule and confirm client appointments using the company's scheduling system.
Assist with basic administrative tasks such as filing, copying, scanning, and data entry.
Maintain a clean and organized frontdesk and lobby area.
Support office staff with additional tasks during peak tax season.
Uphold confidentiality and professionalism when handling sensitive client information.
Other duties as assigned.
Bilingual Receptionist Skills and Abilities:
Bilingual in English and Spanish (required).
Strong communication and customer service skills.
Professional phone etiquette with the ability to manage high call volume.
Excellent organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficient with basic computer applications (email, scheduling tools, data entry).
Dependable, punctual, and able to work the required schedule.
Bilingual Receptionist Education and Experience:
High school diploma or equivalent preferred.
Previous receptionist, administrative, or customer service experience is required.
Experience working in a tax office or similar environment is a plus.
Bilingual Receptionist - Immediate need. Apply today!
$16 hourly 5d ago
Front Desk Fitness Attendant
Clubcorp 4.5
Front desk coordinator job in Houston, TX
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The FrontDesk Fitness Attendant is responsible for shaping the members' experience by creating exceptional first and last impressions at the club. The primary responsibility is to deliver friendly and welcoming service through every interaction, embodying our commitment to Warm Welcomes, Magic Moments, and Fond Farewells. The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit.
Reporting Structure
• Reports to the Fitness Manager or Fitness Director
Day to Day
• Ensure all members and guests check in when using the club and that all members are addressed by name.
• Connect with members regularly and promote club activities.
• Create personalized service for members, including providing towel and water service while members are exercising.
• Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
• Answer telephones promptly and courteously and direct all calls to the appropriate areas.
• Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
• Perform close business functions following guidelines and procedures established by the club.
• Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop.
Additional Duties
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Preferred
• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
• Demonstrated ability to interact positively and professionally with members and guests.
• Experience in maintaining cleanliness and organization in a public or recreational facility.
• Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
• Experience working as part of a team, contributing to a positive and collaborative work environment.
• Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.
Physical Requirements
• Frequent sitting, standing, walking, and driving
• Occasional exposure to temperature changes, dust, fumes, or gases
• Squatting, kneeling, reaching, grasping, twisting, and bending
• Ability to lift, carry, push, or pull up to 100 lbs. on occasion
• Talking, hearing, and seeing
Primary Tools/Equipment
• Computer/Phone/Tablet
• Fitness equipment
• Stereo equipment
Work Schedule
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Morrison Healthcare
We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions.
Location: Memorial Hermann Texas Medical Center - 6411 Fannin Street, Houston, TX 77030. Note: online applications accepted only.
Schedule: Full time schedule; days and hours may vary. Rotating weekends. More details upon interview.
Requirement: Prior dietary aide experience is preferred.
Pay Range: $15.00 per hour to $18.94 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
***************************************************************************************************
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
$15-18.9 hourly 2d ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Front desk coordinator job in Houston, TX
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment.
#J-18808-Ljbffr
$28k-32k yearly est. 5d ago
Front Desk Receptionist / Registration
Surgery Partners Careers 4.6
Front desk coordinator job in Houston, TX
This FrontDesk Receptionist is responsible for supporting daily operations through delivering outstanding customer service to our patients. Contributes to overall positive work environment by treating patients, peers, managers, and providers with professionalism and courtesy. Registering patients quickly and efficiently, preparing charts for the next day of business and collecting patient payments. The frontdesk is responsible for answering high volume, multi-line phones, updating insurance information and relaying important information to the business office. The ideal candidate will demonstrate accountability, professionalism, flexible, works under stress, sets priorities, responds timely to issues, seeks guidance when needed and is receptive to change experience.
Job Duties:
Greeting patients and guests
Performing check-in procedures, including but not limited to:
Confirming/entering patient demographics into practice management system.
Assist patients in completing consents, forms, and obtaining identification and insurance cards
Chart preparation for following business day
Multi-line high volume calls: All frontdesk staff is responsible for managing hunt group calls and voicemails
Collecting all copays and balances due at time of service
Notify all scheduled patients of their financial responsibility prior to their date of service.
Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.
Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.
Cross train to assist with overflow responsibilities.
Participates in group meetings and/or various committees.
Other duties as assigned.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$22k-29k yearly est. 4d ago
Front Desk Receptionist - Houston, TX
The Joint Chiropractic 4.4
Front desk coordinator job in Houston, TX
FrontDesk Receptionist - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated FrontDesk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays and Tuesdays from 9:30am to 7:00pm at the Houston, TX 77044 clinic in Summerwood.
Compensation and Benefits
Base Pay: $13.00 per hour
Bonus potential
2 day workweek: Mondays and Tuesdays from 9:30am to 7:00pm
Free Chiropractic Healthcare
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$13 hourly Auto-Apply 18d ago
Front Desk Receptionist
Serenity Mental Health Centers 3.7
Front desk coordinator job in Houston, TX
Job Description
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: FrontDesk Receptionist | Houston, TX
As the FrontDesk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Requirements
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Benefits
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· 401k
· Earn rewards for referring great people to our team
$27k-32k yearly est. 8d ago
Referral Intake & Scheduling Specialist
Texas Regional Physicians
Front desk coordinator job in Houston, TX
Full-time Description
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.
Salary Description $25 hourly
$25 hourly 60d+ ago
Scheduling Specialist
Be Staffing Solutions
Front desk coordinator job in Houston, TX
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.
Your Role at a Glance:
📅 Master of the Calendar:
Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
🎯 Patient Interaction:
Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
🔍 Detail-Oriented Duties:
Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
Documentation: Maintain precise records of all scheduling activities and patient interactions.
Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
🚀 Operational Efficiency:
Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:
💡 Essential Qualifications:
Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
Skills:
Communication: Excellent verbal and written communication skills.
Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
Attention to Detail: High level of accuracy in data entry and appointment scheduling.
Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
💰 Competitive Pay: Attractive salary with performance-based bonuses.
🩺 Comprehensive Benefits: Health, dental, and vision insurance.
🌴 Time Off: Paid vacation, holidays, and sick leave.
📚 Growth Opportunities: Ongoing training and professional development.
✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.
Compensation: $16.00 - $20.00 per hour
BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
$16-20 hourly Auto-Apply 60d+ ago
Intake and Scheduling Specialist (Tebra Experience Required)
Varco Hospice
Front desk coordinator job in Houston, TX
We are seeking a Intake and Scheduling Specialist at our Houston office.
In this role you will be responsible for:
Receiving, reviewing and managing referrals
Eligibility and Insurance Verification
Coordinating with the patients for visit schedules (both in-person and tele-visits)
Coordinating with the providers to ensure that the visits are conducted
Ensuring that charting is done on time
Coordinating with the Coders and Billers for timely chart audits and billing
Ensuring that patients care plans are implemented and followed
Working on referrals for Labs, Diagnostics, DME etc.
Daily patient support, general coordination of care and administration of the systems and processes.
Qualifications
Must have prior 2 year experience in a clinic setting as Intake and Scheduling coordinator
Must have experience with Tebra EMR (formerly Kareo)
Must have an understating of medical clinic operations and processes
Must have experience in clinical compliance
Must have experience coordinating, scheduling, insurance verification, ICD-10 and CPT codes for a clinic setting
Must have prior experience in patient care coordination
Strong Customer Service experience in a clinical setting
Strong organizational and communication skills.
Job Type: Full-time
Experience:
Tebra: 2 years (Preferred)
Scheduling: 2 years (Preferred)
Intake: 2 years (Preferred)
Work Location: In person
$28k-41k yearly est. Auto-Apply 19d ago
Bilingual Medical Receptionist
Chenmed
Front desk coordinator job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
How much does a front desk coordinator earn in Pearland, TX?
The average front desk coordinator in Pearland, TX earns between $22,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Pearland, TX
$28,000
What are the biggest employers of Front Desk Coordinators in Pearland, TX?
The biggest employers of Front Desk Coordinators in Pearland, TX are: