Front desk coordinator jobs in San Juan, PR

Customer Care Representative - Bilingual (English/Spanish) (Hybrid) Location: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Training will be onsite Monday, Tuesday and Thursday - Virtual Wednesday and Friday Hours are Monday-Friday 8:30-6:30 PM. Starting Date: January 26, 2026 A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. The Customer Care Representative is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. How you will make an impact: * Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. * Analyzes problems and provides information/solutions. * Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. * Thoroughly documents inquiry outcomes for accurate tracking and analysis. * Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. * Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. * Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. * Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. Minimum Requirements * Requires a HS diploma or equivalent * Previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. * Bilingual (Spanish/English) or multi-language skills. Must be able to pass a validated language test/assessment. Preferred Requirements * Full availability to work an 8-hour shift * Automated Customer Service experience preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Reps Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

Job Details Cayey - Cayey, PR Full TimeDescription Come join our team and grow with us! Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too! We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today! Who We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are: All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone Characteristics that will make you a perfect match for our Customer Service role: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands-on training. More reasons to join Planet Fitness! Vacation/Sick Time Free Black Card Membership Employee perks and discounts Engaging team-building competitions and social events Qualifications Skills: Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations. Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue. Problem Solving: Recognize and define the problem. Provide solutions using all resources available. Language: Bilingual a plus. Essential Duties and Responsibilities Flexible for opening or closing shifts. Be the face of our club, always say hello and goodbye to our guest. Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions. Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance. Be aware of company promotions, events and changes that will have an impact on the member experience. Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales. Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. Focus on completion of our training courses and actively seek opportunities for additional development. This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description NOTE: ONLY FOR PUERTO RICO CANDIDATES. We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology. We are proud creators of: Expert Tax - tax preparation software for accountants in Puerto Rico Taxmania - tax preparation software for citizens of Puerto Rico Edi - a document management software to modernize the digital office Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction. Our company values ground us and guide us: Passion Innovation Playfulness Honesty Customer Satisfaction Growth Discernment If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU! What will you do? Greet and welcome clients, candidates, and visitors in a warm and professional manner. Answer, screen, and direct incoming calls and emails to the appropriate departments. Mantain the reception area, keeping it tidy and presentable, reflecting a professional image. Maintain visitor log and ensure adherence to security protocols for all on-site visitors. Schedule meetings, manage calendars, and assist with conference room bookings. Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation. Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation. Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities. Assist with drafting or distributing internal communications and company-wide notices as needed. Maintain the office supply inventory and place orders as needed. Coordinate with the facilities team to mantain breakroom supplies and general office needs. Our candidate must: Be available on a full time basis, from Monday to Friday 9:00am-6:00pm. Be available to work from home and in San Juan. High school diploma required. Completion of administrative office course. 1 to 2 years of related experience. Nice to have: Creativity Team Work Quality of Work Customer Satisfaction-oriented Proactivity Results driven Organized Verbal and written communication skills in English and Spanish Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack). What's in it for you? A very valuable experience on a friendly, flexible and collaborative environment. The opportunity to work with high level professionals in the software industry. Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more! If you believe you can add value to our team, we want to meet YOU! At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

Job Description We are Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico and we are looking for a candidate to join our team! Our Receptionist is responsible for receiving visitors, employees of the Organization and the general public at the front desk by greeting, welcoming, directing and announcing them appropriately. Responsibilities include, but are not limited to, in charge of the management and administration of the conference rooms, operate telephone box and telecommunications system and transfer calls properly, as well administrative support as required. Seeking candidates for our office at Old San Juan. We have one (1) full time regular job opportunity. Requirements : Bachelor's degree or university credits in Business Administration, Humanities and Communications or similar, preferably from an accredited University. One (1) year of experience in customer service, taking calls, and helping with paperwork. Knowledge of computer programs: Internet, Windows, MAC OS, MS Office (Word, Excel, Power Point), Outlook and CRM. Good interpersonal and people skills Excellent organizational and multi-tasking skills Strong Communication skills, both written and verbal - English and Spanish Teamwork oriented Availability and flexibility to work extended hours, weekends, holidays, and travel within or outside of Puerto Rico. Puerto Rico driver's license Barista Certification preferred If you need any assistance, please contact us via the following email: recursoshumanos@paralanaturaleza. org We are an equal opportunity employer

Department Operations Employment Type Full Time Location FDI Clinical Research - San Juan Workplace type Onsite Reporting To Michelle Echeandia Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life. Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined. Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.

Job Description The construction scheduler develops, maintains, and updates project timelines to ensure projects are completed on schedule. Key duties include creating detailed project schedules using software like Primavera P6 or Microsoft Project, coordinating with project managers and contractors, monitoring progress, identifying potential delays, and reporting on schedule performance. The main goal in this position is to keep projects on track, within budget, and on time. Essential Duties and Responsibilities: Schedule creation and management: Develop and maintain detailed project schedules from start to finish using scheduling software. Coordination: Work with project managers, contractors, subcontractors, and suppliers to align timelines and resources. Progress monitoring: Track project progress against the schedule and adjust plans as needed to avoid delays. Risk identification: Identify potential scheduling conflicts and risks and develop mitigation strategies. Reporting: Prepare and present reports on schedule performance to stakeholders and leadership teams. Resource allocation: Ensure the proper allocation of labor, materials, and equipment. Communication: Maintain clear and consistent communication with all project teams regarding schedule updates and changes. Compliance: Ensure compliance with safety regulations and project standards. Other administrative duties as assigned. Position Requirements: Proficiency with scheduling software like Primavera P6 and Microsoft Project. Strong knowledge of construction processes. Familiarity with scheduling methods like the Critical Path Method (CPM) and Gantt charts. Excellent organizational, analytical, and problem-solving skills. Strong communication and collaboration skills. Desired Skills: Experience in construction management or a related field is often preferred. Physical Demands: Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 40 pounds). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Affirmative Action/EEO Statement SLS Caribe LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.

Job Description Will perform tasks to process the documentation received and registration of patients and doctors for the process of admission of patients. The goal is to have quick and efficient registry process that reduces overall time to process the Patient's prescription. Specific functions include: i.Receive and identify the documents to the patient's account and index the receipt of the same through the fax (or the mechanism designed by AliviaSpecialty Management); ii.Review documentation and validate information related to the Patient's demographic data, the Prescriber (Doctor) for completeness andcorrectness; iii.Contact the Reference Source by phone if the information is incomplete, or perform any reasonable effort to complete said data; iv.Assign the documentation to the patient's record and guarantee the accuracy and completeness of the data entered into the System. v.Ensure that all work data is processed according to the requirements and policies of the pharmacy's operational procedures. vi.Meet production standards set forth by Alivia Specialty Management, whether quantitative or qualitative. vii.Document in the progress note all activity carried out in the case, communications and all correspondence received. Other Duties: Perform other assigned related duties. Participate in meetings, specific knowledge workshops related to new developments, requirements and policies. Comply with quality schedules and requirements. Minimum requirements: High School Diploma required, Data entry experience preferred; Exemplary customer service and skills to build customer relationships Attention to details to achieve accuracy in the work done Demonstrate organizational skills. Demonstrate understanding of health protocols for customer privacy. Excellent skills in Microsoft office software, excel and outlook in windows format. ***EEOC F/M/D/V***

Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team! This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour. Benefits: $300 monthly stipend for Health Insurance Gym membership Employee Recognition Programs Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row! Job Summary: Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients. Essential Job Functions: Answers and screens inquiry calls and emails from both prospective clients and regular clients. Directing, transferring call to attorneys, paralegals, and staff. Respects client dignity and confidentiality. Maintains security by following procedures. Maintains safe and clean work area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system. Contributes to team effort by accomplishing related results as needed. Various projects and duties as assigned. Competencies: Possess strong initiative Strong business acumen Detail-oriented Effective communication skills Customer service Emotional intelligence High energy motivator Multi-tasking, time management, and the ability to organize and prioritize work. Proficient in English language Education & Experience: High school diploma or GED required Previous customer service experience preferred. Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required. Proficient in Microsoft Office (Word, Excel and PowerPoint). If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality. #IND-PR-ADM

Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Per Diem Surgical Coordinator - Tissue, you will directly contribute to LifeLink's life-saving mission. Responsible for activities associated with tissue recovery. Works with general guidelines and in coordination with LifeLink staff and Logistics Support Personnel. Apply principles of sterile technique and surgical expertise in the recovery of a variety of cadaveric tissues for transplant. Participates in a rotating per-diem schedule for bone and tissue recoveries and maintains and open line of communication with the Tissue Primary Coordinator and Director of Recovery Services. Key Responsibilities: Participates in the surgical recovery of human tissue for transplantation. Demonstrates thorough knowledge and comprehension of aseptic technique. Demonstrates ability to circulate in an operating room setting. Inspect and monitor equipment, supplies, and instrumentation being used for procurement. Observes environmental conditions and takes corrective measures as necessary. Reports deficiencies to supervisor. Assist in the preparation of all sterile work areas and supplies needed for various stages of procurement. Consults with supervisors as it relates to accepted performances of various responsibilities. Adheres to established protocols set forth in the LifeLink Foundation Tissue Bank Standards and Procedures Manual. Perform any other duties deemed necessary by the tissue manager or primary coordinator. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Surgical Technician or Operating Room Technician Certification and a minimum of two years of experience in any one of these fields. A minimum of one year of experience in sterile tissue recovery. Job performance and responsibilities require: Ability to stand for ninety percent of the work time; Interpersonal skills to interact with fellow staff members, hospital staff, coordinators, supervisors and management; Visual acuity and moral dexterity necessary to prepare tissue for clinical use and procure tissue in an aseptic manner; Respond to calls immediately and within 15 minutes of the call; Arrive at the office or location instructed within one hour of their being activated or within the timeframe established according logistics. Consistent tardiness is not acceptable. Work requires extended hours in the performance of tissue recovery activities. Travel to hospitals around Puerto Rico and US Virgin Islands. Candidates must be available to provide Per Diem services from Sunday to Friday. A collaborator who thrives in a mission-first environment Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s). **Primary Responsibilities:** + Update Agent schedules as needed based on hiring, terminations, and shift bids + Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met + Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC + Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process + Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level + Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator + Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail + Other duties may apply **ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 2+ years Workforce Management experience + 1+ years of experience in a scheduling role + Experience in call center setting + Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports) + Experience working with NICE IEX WFM or similar WFM scheduling tool + Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm + Bilingual Spanish / English + You will be asked to perform this role in an office setting or other company location **Preferred Qualification:** + Background in reporting and data reconciliation _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ _\#PRLinkedIn_

Job Description The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical Requirements Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.

Job Details Cayey - Cayey, PR Part TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition. Qualifications Key Responsibilities: · Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. · Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). · Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. · Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. · Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: · Previous customer service experience is preferred. · Strong communication and interpersonal skills. · Basic computer skills. · Positive attitude with a passion for helping others and maintaining a welcoming environment. · Ability to work in a fast-paced environment and manage multiple tasks. · Ability to work flexible hours, including evenings and weekends. · High school diploma or equivalent Physical Demands: · Must be able to stand and sit for extended periods. · Occasional lifting and carrying up to 25 lbs. · Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.

Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. In accordance with established LifeLink Foundation, OPO, and Tissue Bank as well as any applicable State, Federal and other regulating agency laws, regulations and requirements, the primary responsibility of this position is to assist the Vascular Transplant Coordinator with assigned clinical and non-clinical organ/tissue recovery procedures. This on-call position participates in a call rotation schedule and is available as a resource for Hospital Development and Public Education programs as directed by the Director of Recovery Services and the Executive Director. Key Responsibilities: Clinical Duties and Responsibilities: Assist Primary Vascular Coordinator Pre-operative Obtain appropriate chart copies for LifeLink and Extra-renal teams one hour prior to surgery; Brief surgical staff; Bring LifeLink supplies; Assist with donor transportation. Must be able to understand and complete all sheets that comprise the LifeLink Deceased Donor Information Form. Intra-operative Circulating Duties Ensure that anesthesia personnel have appropriate supplies and paperwork necessary. (Vascular staff should brief anesthesia.) Ensure visiting teams have appropriate paperwork and specimens required. Ensure that circulating nurse has the names of all recovery personnel. Assist circulating nurse with general duties. Gather specific sterile supplies for each organ to be recovered. Use proper technique when opening sterile supplies. Obtain appropriate blood specimens needed for organ/tissue recovery. Prepare appropriate amount of solution and sterile ice for preservation and packaging of abdominal organs to be recovered. Setup and run aortic and portal preservation. Setup and run cardiac and pulmonary preservation. Arrange appropriate transportation for recovery teams. Perform the above duties on local donors, as well as import recoveries. Scrubbing Duties Use proper sterile technique for scrubbing, gowning and gloving; Setup back table; Package organs according to protocol; Procure heart valves and package according to protocol; Procure organs for research and package according to protocol Perform extra-renal fly-outs. Post-Op Duties Assist OR staff with donor's post-mortem care and room clean-up. Complete intra-operative donor information sheets. Package organs for transportation per UNOS/LifeLink policies. Ensure that any assigned post-donor follow-up is completed. Accurate and timely documentation. Non-clinical Duties: Uphold and reflect LifeLink's Mission Statement, policies and protocols and serve as a role model for the same. Participate in basic professional education in-services. Participate in public education programs. Attend staff and other meetings as required. Perform other duties as appropriate at the direction of the Administrator-on-call / Director and Executive Director. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program or its equivalent. A minimum of two years of experience in any of these fields. Advanced technical, organizational, communication, interpersonal, and problem-solving skills Current valid State Driver License with good driving record. Respond to cases when scheduled. Response to calls within 15 minutes is required. Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes to two (2) hours of the OR time is required. Work requires extended hours during peak procurement periods. Traveling during all hours may be expected. Able to perform in various operating room settings. High stress level due to emotional and physical nature of position. Long periods of standing. Some lifting. Participation in 7/24 on-call schedule rotation; extended working hours while on-call. A collaborator who thrives in a mission-first environment Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s). Primary Responsibilities: * Update Agent schedules as needed based on hiring, terminations, and shift bids * Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met * Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC * Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process * Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level * Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator * Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail * Other duties may apply ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 2+ years Workforce Management experience * 1+ years of experience in a scheduling role * Experience in call center setting * Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports) * Experience working with NICE IEX WFM or similar WFM scheduling tool * Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm * Bilingual Spanish / English * You will be asked to perform this role in an office setting or other company location Preferred Qualification: * Background in reporting and data reconciliation At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #PRLinkedIn

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical Requirements Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.

Job Details Ponce (PFPR-6) - Ponce, PR Part TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition. Qualifications Key Responsibilities: · Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. · Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). · Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. · Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. · Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: · Previous customer service experience is preferred. · Strong communication and interpersonal skills. · Basic computer skills. · Positive attitude with a passion for helping others and maintaining a welcoming environment. · Ability to work in a fast-paced environment and manage multiple tasks. · Ability to work flexible hours, including evenings and weekends. · High school diploma or equivalent Physical Demands: · Must be able to stand and sit for extended periods. · Occasional lifting and carrying up to 25 lbs. · Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.

Job Details El Monte Mall (PFPR-10) - San Juan, PR Part TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are: All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone Characteristics that will make you a perfect match for our Front Desk Associate: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands-on training. About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Resolve member concerns and escalate to a Manager as needed. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) More reasons to join Planet Fitness! Medical, Dental, and Vision Insurance Vacation/Sick Time Free Black Card Membership 401(K) and Roth Retirement Savings Plan Employee perks and discounts Engaging team-building competitions and social events

Job Details Caguas (PFPR-5) - Caguas, PR Part TimeDescription Come join our team and grow with us! Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too! We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today! Who We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are: All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone Characteristics that will make you a perfect match for our Customer Service Role: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands-on training. More reasons to join Planet Fitness! Vacation/Sick Time Free Black Card Membership Employee perks and discounts Engaging team-building competitions and social events Qualifications Skills: Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations. Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue. Problem Solving: Recognize and define the problem. Provide solutions using all resources available. Language: Bilingual a plus. Essential Duties and Responsibilities Flexible for opening or closing shifts. Be the face of our club, always say hello and goodbye to our guest. Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions. Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance. Be aware of company promotions, events and changes that will have an impact on the member experience. Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales. Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. Focus on completion of our training courses and actively seek opportunities for additional development. This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.