Post job

Front desk receptionist jobs in Des Moines, IA - 162 jobs

All
Front Desk Receptionist
Receptionist
Clinic Receptionist
Office Assistant
Unit Secretary
Front Desk Agent
Front Desk Representative
Front Desk Administration
Office Representative
Office Associate
Office Receptionist
Front Desk Staff
Front Desk Worker
Administrative Clerk
Front Desk Coordinator
  • Front Desk

    Graduate Hotels 4.1company rating

    Front desk receptionist job in Des Moines, IA

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $27k-32k yearly est. 1h ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Receptionist

    The Rasmussen Group 3.5company rating

    Front desk receptionist job in Des Moines, IA

    Rasmussen Group is seeking a professional and friendly Receptionist to be the first point of contact for our corporate office. What You'll Do Greet and welcome visitors with a warm, professional attitude Answer, screen, and route incoming phone calls Manage emails and inquiries, ensuring timely responses Keep the reception and common areas neat, organized, and presentable Handle incoming/outgoing mail and complete daily mail runs to the post office Assist with data entry, filing, and maintain accurate records Issue and track employee security badges Monitor and order office supplies as needed Follow company protocols for visitor access and security Support various departments with clerical tasks as required. Assist with planning and preparation for company events Maintain confidentiality and handle sensitive information appropriately Regular, reliable attendance is required. Requirements High school diploma or equivalent required Previous reception, front desk, or administrative experience preferred Bilingual abilities are a plus Strong communication and interpersonal skills Professional appearance and demeanor Ability to multitask and stay organized in a fast-paced environment Proficient with Microsoft Office Self-motivated, proactive, and able to work independently Valid driver's license and reliable personal vehicle for mail runs (milage may be reimbursed) Willingness to work cooperatively with others and assist as needed Why Rasmussen Group? Starting Pay $19-22 per hour Comprehensive medical, dental, vison, disability, and life insurance Group retirement saving program On-site chef Accrual based PTO and paid holidays! Additional Requirements: All offers are contingent upon successful post-offer drug testing, background check, and motor vehicle record verification. Equal Employment Opportunity: The Rasmussen Group is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences. Salary Description $19-$22 per hour
    $19-22 hourly 8d ago
  • Front Desk Clerk - Part Time - 3-11 PM -Hilton Garden Inn

    Hilton Garden Inn 4.5company rating

    Front desk receptionist job in Johnston, IA

    The Des Moines/Urbandale Hilton Garden Inn is looking for customer service driven individuals to fill our part time position! Flexible schedule and benefits available. The right candidate will have some computer experience, cash handling skills, professional appearance and the ability to multi-task as well as being able to provide a welcoming check-in experience for our guests in our beautiful hotel, while providing excellent customer service during their stay and leave an unforgettable impression on our guests so they can't wait to come back! $15-17/hour or DOE. You may apply in person at 8600 NorthPark Drive Johnston, IA
    $15-17 hourly Auto-Apply 20d ago
  • Receptionist - Neurology - Full Time

    Regional Health Services of Howard County 4.7company rating

    Front desk receptionist job in Des Moines, IA

    Posting Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information, and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 2d ago
  • Receptionist

    Independence Village 3.9company rating

    Front desk receptionist job in Waukee, IA

    Independence Village of Waukee Receptionist Job Type: Part Time Schedule: Saturday 8am-4:30pm and Sunday 8am-2pm Pay: $14-16 per hour Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IVIND
    $14-16 hourly 12d ago
  • Front Desk Administrator (Full-time)

    Agentis Longevity

    Front desk receptionist job in Des Moines, IA

    Front Desk Administrator We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's and women's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As a Front Desk Administrator at Agentis / Mantality Health, you are the first and last impression of our clinic experience. You play a critical role in creating a welcoming, organized, and high-touch environment for every patient. You ensure smooth clinic operations by managing scheduling, patient flow, communication, and administrative tasks all while supporting the clinical and sales teams to deliver a seamless patient journey. This role is detail-oriented and service-driven, with success measured by patient satisfaction, scheduling accuracy, operational efficiency, and collaboration across the clinic team. Who You Are You embody Agentis & Mantality values and demonstrate the key competencies that ensure an exceptional patient experience and strong team collaboration. You thrive in a fast-paced clinical environment, take pride in organization and professionalism, and bring a positive, patient-first mindset to everything you do. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Front Desk & Patient Experience Greet patients warmly and professionally, ensuring a welcoming first impression. Manage patient check-in and check-out processes with accuracy and efficiency. Answer phones, texts, and emails promptly, directing inquiries appropriately. Maintain a calm, confident, and supportive presence in a fast-paced clinic environment. Scheduling & Administrative Support Schedule, confirm, and manage appointments to optimize clinic flow and provider availability in partnership with the Longevity Guides at the Agentis support office, who handle initial outreach and scheduling. Collect and verify patient information, consents, and documentation. Process payments, memberships, and packages in coordination with the Longevity Guide. Maintain accurate patient records within the practice management system. Clinic Operations & Team Collaboration Support providers and clinical staff by ensuring rooms, schedules, and patient flow are prepared and aligned. Communicate patient needs, delays, or concerns to the appropriate team members. Assist with inventory tracking, office supplies, and general clinic organization. Partner with the Longevity Guide to ensure smooth handoffs and continuity of care. Brand Representation & Patient Engagement Uphold Agentis and Mantality brand standards in appearance, communication, and service. Share basic information on services, promotions, and next steps when appropriate. Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed. What You Have 1-2+ years of experience in a front desk, administrative, or patient-facing healthcare role. Exceptional customer service and interpersonal communication skills. Strong organizational skills with the ability to multitask and prioritize. Experience with scheduling systems or practice management software; CRM experience is a plus. Professional demeanor with a patient-first mindset. Interest in health, wellness, and longevity medicine. Measures of Success Patient Satisfaction & Experience Scores Appointment Accuracy & Schedule Optimization Timely and Accurate Documentation Front Desk Efficiency & Clinic Flow Team Collaboration & Communication Effectiveness What We Offer Full-time position on-site in our premier clinic Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $18-22 / hour Check us Out Agentislongevity.com Mantalityhealth.com
    $18-22 hourly Auto-Apply 20d ago
  • Office Assistant

    Aquatic Control 3.3company rating

    Front desk receptionist job in Elkhart, IA

    Aquatic Control Inc. is a privately owned lake and pond management company with our home office in Seymour Indiana and satellite offices in Valparaiso, IN; Evansville, IN; Truesdale, MO; Jackson, TN; Knoxville, TN; Canton, IL; Elkhart, IA; Davenport, IA; and Elizabethtown, KY. We are looking for a skilled Office Assistant to help with the organization and running of the daily administrative operations. In many cases, you will be the first person our customers interact with. This is a crucial part of our business. We are looking for a candidate who understands the importance of excellent customer service. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure all while maintaining a positive mental attitude and upbeat demeanor. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Responsibilities Organize office and assist associates in ways that optimize procedures Answering & transferring incoming phone calls Sort and distribute communications in a timely manner Accurately answering customer questions by utilizing our CRM system Ability to process payments Solving customer issues by recommending the proper service/product Perform standard receptionist duties Cooperate to complete tasks as part of team spanning multiple regional offices Benefits: Competitive hourly pay based on experience 401 K with a company match on first 4% after 1 year of employment Paid company health insurance for employee after 90 days Dental / Vision / Life Insurance Generous Earned Time Off program Holiday pay with paid week+ at Christmas Working for a great company that values its employees Please apply at: ********************************************************* Requirements Excellent customer service skills Working knowledge of office equipment Working knowledge of computers Thorough understanding of office management procedures Excellent organizational and time management skills Analytical abilities and aptitude in problem-solving Excellent written and verbal communication skills Experience operating a Forklift would be a plus!
    $24k-32k yearly est. 20d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk receptionist job in West Des Moines, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago
  • Front Desk

    Schulte Corporation 3.9company rating

    Front desk receptionist job in Des Moines, IA

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $30k-35k yearly est. 1h ago
  • Receptionist

    Arl Iowa 3.3company rating

    Front desk receptionist job in Des Moines, IA

    Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources. What You'll Do: In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources. You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance. You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned. What You Bring: You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets. Working Conditions: This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support. Why Work at the ARL? As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them. Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time. In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.
    $23k-29k yearly est. Auto-Apply 21d ago
  • Receptionist On Call

    Sea Mar Community Health Centers 4.4company rating

    Front desk receptionist job in Des Moines, IA

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Position Summary The Front Desk Receptionist is the liaison between the public and the facility. This job description does not suggest or imply that these are the only duties to be performed by this employee. The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs Surpassing client expectations Demonstrating a high level of integrity Exhibiting compassion and commitment Advocating for social justice Taking pride in individual work as well as that of the team Continually learning to stay current with industry standards, best practices and technology As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily. Includes the following, but is not limited to: • Maintain a clean and healthy work space environment and patient area. • Responsible for all daily front desk activities to ensure completion. • Answers the telephone and assists callers. • Schedules and confirms patient appointments according to the Front Desk Manual. • Maintains an average daily registration schedule of 21 patients per provider (MD) and 18 patients per provider (ARNP/PA) or 70 phone calls, depending on role. • Assists the medical/dental records department in; Scanning documents, queuing/indexing, sorting, filing, pulling charts as needed. • Distributes and screens all incoming and outgoing mail. • Maintains a 100% Collection rate by collecting patient's account payments and balances. • Assists patients in filling out patient registration forms. • Assists all patients with accessing services to Health Care. • Informs patients about other Health Centers and community services. • Accurately enters patient demographic information into the practice management system. • Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. • Works as a team with the back office to ensure Clinical Quality Measure gaps are addressed. • The front desk will work as a team and complete the tasks that they are responsible for but will always be prepared to assist others as needed. Productivity and Quality • Acknowledge each patient's arrival inside the clinic with a smile. Offer your assistance. If you are on the phone during their arrival, please let the patient know that you will be with them in a moment. • You will address each patient by their last name. • You must answer each call within 3 rings. • When you are addressing patients calling on the phone, each patient should receive a sincere and pleasant greeting. • Every call should be answered with, “Good morning (afternoon), Sea Mar Community Health Centers, this is _______, how may I direct your call?” • At no time should any call be placed on hold for longer than 2 minutes without checking in with the patient. Personnel and Performance Metrics • Adhere to schedule and be prepared to provide services by 8am each day. • Provider services using AIDET skills at all times. • Complete quality care gaps for 100% of patients treated. • Provider services to a minimum of ten patients a day. • Strongly support Follow My Health enrolment. • Close chart notes within 24 hours of service. • Must be able to support and maintain an average of 21 patient visits a day for a full days schedule per provider (MD) and an average of 18 patient visits per day per provider (ARNP/PA). Qualifications To perform this job successfully, an individual must be able to; • Perform each essential duty satisfactorily. • Pass the Pre-hire competency test. • Pass the 90 day Probationary period Competency Test. • Be able to troubleshoot office equipment. • Good organizational skills. • Be a detailed oriented person. • Be able to answer a multi-line telephone system in a professional manner. • A typing speed of 35 wpm is required. • Word Processing skills are desirable. • Have good written and verbal skills. • Bilingual English/Spanish preferred. • Vast knowledge of medical records system is desirable. Ability to • Add, subtract, multiply, and divide. • Be able to effectively utilize a 10 key adding machine. Education, Certificates, Licenses, Registrations, and Medical Screening • High School Diploma or General Education Degree (GED)required. • Previous experience in a medical and/or dental setting preferred. • TB test annually. Additional Requirements Pre-hire and annual employee health screening required Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from moderate to high. The employee is required to share workspace with other employees. Adequate lighting and equipment are available to the employee. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: • Type, frequently stand and sit, turn and reach. • This position requires repetitive motion. • The employee must occasionally lift and/or move up to 50 pound. • Specific visions abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hourly - Hourly Plan, 20.76 USD Hourly What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 27 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. Please visit our website to learn more about us at *************** You may also apply thru our Career page at ****************************************
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Receptionist

    Animal Rescue League of Iowa 3.5company rating

    Front desk receptionist job in Des Moines, IA

    Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources. What You'll Do: In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources. You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance. You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned. What You Bring: You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets. Working Conditions: This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support. Why Work at the ARL? As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them. Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time. In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.
    $27k-31k yearly est. Auto-Apply 21d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk receptionist job in Johnston, IA

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #38682 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $26k-32k yearly est. Auto-Apply 30d ago
  • Office Services Receptionist

    Holmes Murphy 4.1company rating

    Front desk receptionist job in Waukee, IA

    We are looking to add an Office Services Receptionist to join our Office Services team in Waukee, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Provide in-person, phone, and email customer service for employees, vendors, and clients. Manage and route electronic mail appropriately. Review and update returned certificates of insurance. Manage and distribute calls, voicemails, emails, and packages to the appropriate individual or department. Provide support on special projects and other duties as requested by the Office Services Mailroom team. Facilitate timely and secure office opening/closing responsibilities during core business hours of 8:00am to 4:45pm. Qualifications: Education: High School Diploma required or the ability to acquire within six months of hire. Experience: 0-2 years general office experience, insurance industry preferred, but not required. Skills: This individual possesses strong attention to detail, the ability to follow directions accurately, and manage confidential information. They are proficient in using computer programs like Microsoft Outlook, Word, and Excel, and excel in providing excellent customer service. They are committed to continuous learning through internal and external educational opportunities and pursuing relevant designations or continuing education. Additionally, they can understand and execute instructions in various forms and handle problems with multiple variables in standardized situations. They can also exert minimal physical effort when required. Technical Competencies: This individual demonstrates strong planning and organizational skills by efficiently managing resources for projects to ensure quality outcomes within budget. They exhibit initiative and resourcefulness in independently identifying and solving problems, and they are adaptable, effectively responding to changing conditions while balancing enterprise or client strategies and objectives. Here's a little bit about us: In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey! Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow. 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing. Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?! Holmes Murphy & Associates is an Equal Opportunity Employer. #LI-GH1
    $33k-42k yearly est. Auto-Apply 4d ago
  • Receptionist

    Mission Pet Health 3.8company rating

    Front desk receptionist job in Johnston, IA

    General Information Ref # 45811 Department Clerical Job Site Westfield Veterinary Hospital Date Published 11-14-2025 Pay Class Full-Time Base Min. $ 17 Base Max. $ 19 Description & Requirements Welcome to Westfield Veterinary Hospital, a premier AAHA-accredited practice in Johnston, Iowa, where medical excellence meets compassionate care. You will join a facility recognized for its unwavering commitment to high clinical standards. Our hospital offers a comprehensive range of services, including advanced diagnostics, surgery, and specialized care for exotic pets. We take pride in being a trusted medical partner for our community, focusing on honest communication and cutting-edge technology to ensure the best possible patient outcomes. You will find a collaborative environment supported by dedicated teammates who value professional growth and mutual respect. We prioritize mentorship and provide the resources you need to succeed, whether you are mastering new surgical techniques or expanding your diagnostic expertise. By joining our team, you are choosing a workplace where your contributions are celebrated and your professional development is a top priority. We foster a culture of excellence that allows you to grow while providing world-class medicine to a loyal and appreciative client base. Living in Johnston offers an exceptional quality of life with a perfect balance of suburban charm and city access. You can explore over 45 miles of scenic trails, enjoy the beauty of Terra Park, or visit nearby Saylorville Lake for outdoor recreation. Renowned for its top-rated schools and safe neighborhoods, Johnston is an ideal place to call home. This vibrant community supports a healthy work-life balance, allowing you to enjoy a fulfilling career while experiencing the very best of the Des Moines metro area. Job Description Your Impact as a Receptionist * Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. * Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. * Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. * Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team * A passion for providing excellent customer service and a genuine love for animals. * Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. * Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. * A collaborative, team-first mindset and the ability to work both independently and with direction. * Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Responsibilities and Benefits How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Competitive Compensation A competitive hourly rate based on your experience, plus a comprehensive benefits package. Total Wellbeing Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Financial Health Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Valuable Perks Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
    $24k-30k yearly est. 26d ago
  • Front Desk Receptionist

    The New Homestead

    Front desk receptionist job in Guthrie Center, IA

    Receptionist Join Our Team as Front Desk Receptionist at The New Homestead, Guthrie Center, IA. The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a Front Desk Receptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors. As the Front Desk Receptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our front desk. We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. Position will remain open, until filled. About Us: The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families. Contact Information For more information, please call The New Homestead at **************.
    $27k-34k yearly est. 51d ago
  • Front Desk Hampton Inn Part-time

    Aileron 3.9company rating

    Front desk receptionist job in West Des Moines, IA

    The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description Starting at $15.00/hour
    $23k-33k yearly est. 60d+ ago
  • Front Desk Representative

    Urbandale 3.7company rating

    Front desk receptionist job in Urbandale, IA

    Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work. We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must! A Few Things About Us: We work hard, but love to have fun with our students and each other! Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees! Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule Financial bonuses and advancement opportunities including supervisory and management positions! Wonderful warm and tropical atmosphere centered around kids and family comfort! Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles starting at $15.50 Flexible part-time hours and scheduling Competitive pay Growth opportunities Valuable work experience Increased social opportunities Future references/referrals On-the-job training and certification opportunities Position Requirements: High energy - you believe work should be fun! Service mindset - you take pride in making sure our members are taken care of! Able to take initiative and have great organizational skills! Excellent communication and able to develop relationships with our members! Passionate about working with children of all ages and ability levels! Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!) Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary: Promotes quality customer service face to face and over the phone to current and future guests. Process sales and enrollment transactions. Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising. Checks voicemail and email correspondence and responds in a timely manner. Makes collection calls to resolve open account problems. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview! Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided). Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate. Candidate Profile: Outgoing and energetic personality Friendly, positive attitude Strong work ethic Dependable, punctual, detail-oriented, and well organized Ability to multi-task Focused on SAFETY Flexible and able to adapt to company growth and evolving responsibilities Must be comfortable working with and around young children If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you! Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14-16 hourly Auto-Apply 60d+ ago
  • Front Desk Staff

    Daveandbusters

    Front desk receptionist job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Administrative Assistant/Receptionist

    Financial Integrators

    Front desk receptionist job in Des Moines, IA

    Job DescriptionDescription: Are you a professional who thrives on building meaningful client connections while keeping the wheels of a busy office turning? Do you get energized by creating a seamless, welcoming experience for others and ensuring that every detail, from financial data to meeting prep, is handled with precision? We're seeking an Administrative Assistant/Receptionist to join our team as a key ambassador for Financial Integrators. This is a critical, high-impact role for someone who is exceptionally organized, engaging, and ready to serve as the professional first point of contact for our company. You will be the face and voice of our company, blending high-level hospitality with rigorous administrative execution. You'll partner closely with our staff and advisors to manage complex workflows, resolve problems through proactive research, and maintain the confidentiality and accuracy essential to a professional financial services environment. What You'll Do: Master the Details Manage essential administrative activities, including setting appointments, preparing meeting materials, and handling all incoming and outgoing correspondence. Elevate the Client Experience Serve as the primary point of contact for visits and calls, building lasting relationships and ensuring every interaction is professional and welcoming. Drive Operational Excellence Track outstanding items to completion, research creative solutions to office challenges, and ensure all numerical and financial data is recorded and reconciled with total accuracy. Coordinate Workflows Collaborate with staff members to set future actions, create assignments, and ensure the office is fully stocked and prepared for daily success. Location: This position is based in Des Moines, IA. Who We Are: Financial Integrators is a comprehensive wealth management firm that simplifies complex financial landscapes for individuals, families, and business owners. By combining personalized financial planning with professional asset management, tax optimization, and estate strategies, they unify every aspect of a client's financial life into one cohesive roadmap. Whether protecting assets through tailored insurance or navigating business succession and retirement plans, Financial Integrators uses a collaborative, team-based approach to provide the clarity and confidence needed to secure a lasting financial legacy. What's in it for you? We provide a total rewards package focused on your health, family, and financial security. This includes comprehensive medical, dental, and vision options alongside company-paid disability and life insurance. We support your work-life balance with PTO, paid holidays, volunteer time off, and paid parental leave. Finally, we invest in your future through a 401(k) plan and a robust Employee Assistance Program for professional support Requirements: Qualifications High school diploma or equivalent required; Associate's degree or equivalent experience preferred At least two years of related administrative and bookkeeping experience highly preferred Excellent written and oral communication skills Analytical ability to make decisions with limited direction Solid computer skills, including the ability to learn technology and various systems including video conferencing, Familiarity with Google Workspace, Salesforce, Excel, and Word highly preferred Strong attention to detail and ability to follow through on tasks Organizational, reading comprehension, math, and problem-solving skills Must have the ability to balance working independently with working in a team environment Self-starter, multi-tasker, problem solver, goal oriented and a team player Reports to a manager or supervisor Physical Requirements: Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 25 pounds at a time
    $23k-32k yearly est. 10d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Des Moines, IA?

The average front desk receptionist in Des Moines, IA earns between $24,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Des Moines, IA

$30,000

What are the biggest employers of Front Desk Receptionists in Des Moines, IA?

The biggest employers of Front Desk Receptionists in Des Moines, IA are:
  1. Face FoundriÉ
  2. Graduate Hotels
Job type you want
Full Time
Part Time
Internship
Temporary