Post job

Front desk receptionist jobs in Hampton, VA - 233 jobs

All
Front Desk Receptionist
Front Desk Coordinator
Veterinary Receptionist
Front Desk Agent
Medical Receptionist
  • Medical Receptionist

    Actalent

    Front desk receptionist job in Portsmouth, VA

    The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential. Responsibilities Greet patients and visitors in a courteous and professional manner Answer and route phone calls; respond to patient inquiries Schedule, confirm, and manage appointments Check in and check out patients; verify insurance information Collect co‐pays and process payments Maintain accurate and confidential patient records Coordinate with medical staff to support patient flow Perform general administrative tasks such as filing, scanning, and data entry Other duties as needed. Qualifications High school diploma or equivalent Prior medical office or customer service experience preferred Strong organization, communication, and computer skills Familiarity with electronic medical records (EMR) systems is a plus Schedule: 100% onsite 745am-5pm Mon-Fri, no weekends or holidays Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Jan 21, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $19-20 hourly 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • front desk

    Stonebridge Hospitality Associates 4.1company rating

    Front desk receptionist job in Virginia Beach, VA

    City, State:Virginia Beach, Virginia The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work. Maintain cashiering responsibilities as per Front Office procedures. Maintain Front Office computer system operation. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures. Maintain proper record keeping (i.e., log books, etc.). Be familiar with all policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other employees during entire shift. Have a working knowledge of security procedures. Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Hampton Roads Otolaryngology Assoc

    Front desk receptionist job in Hampton, VA

    Full-time Description Job Title: Front Desk Receptionist Department: Front Desk Reports To: Office Manager Hours of Availability: 7am-7pm Monday through Friday Essential Duties and Responsibilities: This position is one of most importance! You are the first one to engage with patients or visitors whether contact is made in person or by telephone. It is your responsibility to ensure that they are checked in and acknowledged in a timely manner. HOURS OF AVAILABILITY: 7:00AM to 6:30PM -- Hours vary based on day and office location. JOB DUTIES Greet and welcome all patients and visitors in a courteous, polite and helpful manner. Work with clinical staff to assure smooth patient flow. Other duties as assigned by management. ENT CHECK IN Direct patients to appropriate waiting area for their visit. Check in all patients. Provide patients with appropriate forms that need to be completed Review all patient new and updated paperwork for accuracy and completeness. Make necessary changes to the patients EMR updates and review for accuracy. (Updates, new insurance, new paperwork) Update in PM any name, insurance or address changes by the end of the same business day. Scan and file all patient documents Collect co-pays and or self-pay balances. Notify account specialist if patient has questions regarding account. Prepare and balance daily financial logs. (closers) ENT CHECK OUT Check out all patients Schedule follow up appointments as indicated on the encounter form. Scan and file all patient documents Monitor all patient document and medication pick up area, if anything is dated 2 weeks or older return it to the appropriate department. ALLERGY/AUDIOLOGY CHECK IN/OUT- Check in all patients Make necessary changes to the patients EMR Updates and review for accuracy. (Updates, new insurance, new paperwork) Update any name, insurance or address changes Collect co-pays and or self-pay balances. (Notify account specialist if the patient is not able to make a payment and they will meet with the patient) Prepare and balance daily financial logs Confirm appointments/Confirmation calls Inform allergy shot patients of their balances as they are checked in EXTRA DUTIES: Any duties assigned by manager or supervisor Appointment reminder calls Call “no-show” patients and message the doctors regarding the outcome Daily Tasks for assigned provider: Calling and rescheduling assigned provider's bump list Printing add-on encounter forms for assigned provider Check that usual provider is correct for assigned provider Prepare patient update paperwork for assigned provider Call unconfirmed patients on assigned provider's schedule FRONT DOOR SCREENING: (When Applicable) Greet patients as they approach the front door Ask patients the designated screening questions Take the temperature of everyone who is entering the building Monitor the patient volume in the waiting room Direct patients to designated check in places once they have been screened Requirements JOB REQUIREMENTS Ability to work under pressure Ability and willingness to treat all patients with the utmost kindness, respect and consideration in the most trying situations Friendly personality with a desire to work with the public Ability to handle multi-functions Knowledge of computers and EMR Knowledge of basic bookkeeping and office functions Ability to balance financial logs and money received Must be available between the hours of 7:00 am and 6:30 pm Monday thru Friday QUALIFICATION, EDUCATION AND EXPERIENCE High School graduate / GED One year of medical front desk experience in a similar setting Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Must be able to work in a fast-paced environment Must be able to be on your feet for long periods of time Lift, position and/or transfer patients of variable weights Lift supplies/equipment While performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to hear and talk. The employee is regularly required to reach with hands and arms.
    $26k-33k yearly est. 60d+ ago
  • Part-Time Front Desk Coordinator - Chesapeake, VA

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in Chesapeake, VA

    Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits Starting pay: $16.50 per hour Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $16.5 hourly Auto-Apply 37d ago
  • Part-Time and full-time Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Front desk receptionist job in Yorktown, VA

    Animal Emergency Center of Yorktown is an emergency / urgent care hospital in Yorktown, VA. Our technician and support team are tenured and highly capable of supporting our veterinarians with any patient needs that come through our doors! Our practice remains innovative in offering the latest medical techniques and equipment available. Best of all, our hospital culture! We support one another, love to keep learning (and mentoring others), enjoy a challenge and live for the moments where we make each other laugh. We even have a pizza fund and love to bring snacks to share! To learn more about us, click ********************************* Job Description * The available shifts for this position include 5:15 pm - 10 pm Friday, Saturday and Sunday, and/or 7pm to 2am on Monday, Tuesday, Thursday and Sunday* Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Part-time or full-time. * Experienced Receptionist with a minimum of 1-year veterinary experience preferred. * Compassionate and calm team player. * Ability to multi-task. * Strong communication skills. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information * The available shifts for this position include 5:15 pm - 10 pm Friday, Saturday and Sunday, and/or 7pm to 2am on Monday, Tuesday, Thursday and Sunday* Pay Range: Starting at $16, increasing dependent on level of experience. We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
    $16 hourly 4d ago
  • Front of House Receptionist

    Rob Peetoom

    Front desk receptionist job in Williamsburg, VA

    Rob Peetoom Williamsburg Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim. Who are we? From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries. We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan. In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve. What is the role? As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you. Key Responsibilities: Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees. Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority. Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book. Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries. Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions. Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco. Team Leadership: Lead and guide salon assistants, fostering a supportive environment. Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work. Flexible Availability: Ability to work a flexible schedule, including weekends and nights. Customer Service: Handle customer complaints with grace and professionalism. Organizational Skills: Exhibit excellent organizational and communication skills. Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system. Work Hours: This role can be full-time or part-time, depending on your availability. Compensation and Benefits: Hourly Wage: $18 per hour. Product Discounts: Enjoy exclusive discounts on our premium products. Complimentary Services: Receive complimentary salon services as part of our employee appreciation program. Professional Development: Opportunities for ongoing training and career growth within our expanding company. Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting. Flexible Schedule: Options for full-time or part-time work to suit your availability. Sick Pay: Sick pay is covered. Vacation Pay: Vacation pay is available for full-time employees. How to Apply: Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************. Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. Apply now
    $18 hourly Easy Apply 60d+ ago
  • Front Desk Receptionist

    Vision Source

    Front desk receptionist job in Virginia Beach, VA

    Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first. Leadership that values your work-life balance and encourages your personal and professional growth. The chance to make a meaningful impact on our patients' experience every single day. Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love. Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm. Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. Required Skills High School Diploma or GED required. 1-3 years prior optical experience preferred, but not required. Adaptable and flexible with the ability to multitask. Self-motivated and detail oriented. Interest in healthcare. Strong communication skills. Must present a professional appearance.
    $26k-33k yearly est. 27d ago
  • Front Desk Receptionist

    Miaar

    Front desk receptionist job in Virginia Beach, VA

    Our Front Desk Receptionists are the face of the company and have a huge impact on the pace and environment of our office. You will be the first and last impression for all of our patients and potential new patients. We are looking for individuals with contagious personalities, desire to improve, and a passion for health and wellness! So, who are we looking for? Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others. You provide the greatest care and best attitude with our patients. Someone with the following qualities: Positive attitude Ability to multi-task and be flexible Excellent customer service Time management and organization skills Attention to Detail Quality Focus Each day you will: Welcome and greet patients and visitors in person or on the telephone Answer or refer inquiries Optimizes patients' satisfaction, provider time, and treatment room utilization Schedule appointments in person or by telephone Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area Maintains patient accounts by obtaining, recording, and updating personal and financial information Record and update financial information, record and collect patient charges, control past due payments Help patients in distress by responding to emergencies Protects patients' rights by maintaining confidentiality of personal and financial information Maintains operation by following policies and procedures
    $26k-33k yearly est. 60d+ ago
  • Front Desk (Virginia Beach)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Virginia Beach, VA

    The Role: Family Dental LLC in Virginia Beach, VA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $27k-33k yearly est. Auto-Apply 47d ago
  • Front Desk Receptionist - Williamsburg, VA

    Rodgers and Rodgers Consulting

    Front desk receptionist job in Williamsburg, VA

    Job DescriptionBenefits: Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 15-20 hours a week.
    $26k-33k yearly est. 11d ago
  • Front Desk Team Member

    Chenmed

    Front desk receptionist job in Portsmouth, VA

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 12d ago
  • Seeking Front Desk Agents!

    Wyndham Virginia Beach Oceanfront

    Front desk receptionist job in Virginia Beach, VA

    The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve. Job Description The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Qualifications Education & Experience: • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School diploma or equivalent required • Computer experience required. • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Additional Information We are located at 5700 Atlantic Ave Virginia Beach, VA 23451. All your information will be kept confidential according to EEO guidelines. Background Check Requirements : • Must be able to pass a background check pertaining to job requirements, duties and functions.
    $25k-31k yearly est. 1d ago
  • Front Desk | Treatment Plan Coordinator

    Affordable Dentures & Implants

    Front desk receptionist job in Chesapeake, VA

    We are looking for a Front Desk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
    $26k-34k yearly est. 1d ago
  • Part-Time and full-time Veterinary Receptionist

    Animal Emergency Center-Yorktown

    Front desk receptionist job in Yorktown, VA

    Animal Emergency Center of Yorktown is an emergency / urgent care hospital in Yorktown, VA. Our technician and support team are tenured and highly capable of supporting our veterinarians with any patient needs that come through our doors! Our practice remains innovative in offering the latest medical techniques and equipment available. Best of all, our hospital culture! We support one another, love to keep learning (and mentoring others), enjoy a challenge and live for the moments where we make each other laugh. We even have a pizza fund and love to bring snacks to share! To learn more about us, click ********************************* Job Description *The available shifts for this position include 5:15 pm - 10 pm Friday, Saturday and Sunday, and/or 7pm to 2am on Monday, Tuesday, Thursday and Sunday* Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Part-time or full-time. Experienced Receptionist with a minimum of 1-year veterinary experience preferred. Compassionate and calm team player. Ability to multi-task. Strong communication skills. Highly organized and possess computer skills. Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information *The available shifts for this position include 5:15 pm - 10 pm Friday, Saturday and Sunday, and/or 7pm to 2am on Monday, Tuesday, Thursday and Sunday* Pay Range: Starting at $16, increasing dependent on level of experience. We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
    $16 hourly 5d ago
  • Front Desk - Medical office - Day shift, M-F, full benefits, 401k matching!

    Tidewater Eye Centers

    Front desk receptionist job in Portsmouth, VA

    Company: Tidewater Eye Centers Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Portsmouth, VA and may require travel to satellite offices. We pay mileage! A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Office Specialist

    EVMS

    Front desk receptionist job in Norfolk, VA

    The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations. Responsibilities Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information. Verify insurance eligibility and benefits using payer portals and internal systems. Initiate and manage prior authorizations for services, procedures, and referrals, including submission of medical necessity documentation. Track and follow up on pending authorizations to ensure timely approvals and prevent delays in care. Enter and maintain accurate records of registration, eligibility, and authorization activities in compliance with performance goals/standards, departmental protocols, and defined quality metrics (KPIs) related to front-end revenue cycle functions. Process all non-clinical orders placed by providers, including referrals, imaging, and specialist consults. Ensure all required documentation is complete and compliant with payer guidelines. Coordinate with external providers and facilities to facilitate timely and accurate referral fulfillment. Track referral status and turnaround times to support departmental performance goals. Maintain accurate logs and documentation to support compliance and reporting requirements. Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities. Provide information on available payment plans, financial assistance programs, and departmental billing policies. Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements. Document financial counseling interactions and patient decisions in accordance with compliance and quality standards. Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication. Route calls appropriately to clinical or administrative staff based on patient needs. Provide accurate information regarding appointments, insurance, referrals, and financial services. Document call interactions and follow-up actions in the electronic health record (EHR) system. Monitor call queues and voicemail messages to ensure timely response and resolution. Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction. Perform other duties as assigned by the supervisors and/or Physicians. Qualifications Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy. Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques. Location : Location US-VA-Norfolk
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    MCR Hotels

    Front desk receptionist job in Newport News, VA

    Courtyard Newport News Airport SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $25k-31k yearly est. 9d ago
  • Front Office Staff

    Lightwave 3.3company rating

    Front desk receptionist job in Virginia Beach, VA

    Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment Educate, consult and present patient treatment plans Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable File insurance pre-determinations Conduct financial consultation with patients when new treatment plans are presented, as applicable Qualifications: High school diploma or equivalent required A minimum of two years of front office experience preferably in a dental setting Proficiency with Microsoft Office Suite Knowledge of dental software strongly preferred
    $28k-34k yearly est. 8d ago
  • Front Desk - Medical office - M-F, no weekends, full benefits, national growth opportunities

    Virginia Eye Institute 4.4company rating

    Front desk receptionist job in Norfolk, VA

    Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $37k-44k yearly est. Auto-Apply 19d ago
  • Medical Office Receptionist

    Hampton Roads Foot and Ankle

    Front desk receptionist job in Williamsburg, VA

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years experience in a Medical Setting You're compassionate about helping others You're team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
    $26k-34k yearly est. 30d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Hampton, VA?

The average front desk receptionist in Hampton, VA earns between $23,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Hampton, VA

$29,000

What are the biggest employers of Front Desk Receptionists in Hampton, VA?

The biggest employers of Front Desk Receptionists in Hampton, VA are:
  1. Hampton Roads Otolaryngology Assoc
Job type you want
Full Time
Part Time
Internship
Temporary