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Front desk receptionist jobs in Palm Desert, CA

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  • FRONT DESK AGENT

    Ponte Winery 4.3company rating

    Front desk receptionist job in Temecula, CA

    About our Company: Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. Summary: The Hotel Front Desk Agent will greet guests and make them feel welcome as you check them into their hotel room handling any special requests as needed. Create a memorable experience for all guests who enter the property. Act as a guest liaison providing prompt and courteous service that exceeds the guests' expectations. Check guests out upon departure and thank them for coming and invite them back again. Compensation: $21.95 hourly Schedule: Weekends + Holidays are a must Hours/Days vary by hotel needs Benefits Per Company Plan Details Medical, Dental, Vision 401k Matching Plan Life Insurance Hospital Confinement Plan Pet Insurance 3 Weeks of PTO 2 paid Holidays (Thanksgiving + Christmas) *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits* Essential Duties and Responsibilities: Maintain a presence in the lobby, greet guests promptly and warmly. Direct guests appropriately and offer assistance where needed. Respond quickly to requests in a friendly and courteous manner. Build relationships by engaging guests in authentic, personable conversation. Actively sell tastings and tours, promote property features and Wine Club memberships. Be consistently professional in all of your communication; verbal, written and non-verbal. Maintain a working log with notes based on the guest's requests and conversations in order to provide clear information and communication to other associates who can continue a seamless experience. Make dining reservations, procure tickets to local or hotel events and assist with travel arrangements as requested by guests. Register guests and assign rooms upon guest's arrival including handling of cash and credit card transactions. Complete pre-registration and key packets for group arrivals, VIP and special attention guests. Answer telephones with a smile, take reservations, and handle messages for guests. Process account adjustments and check-out guests as guests depart. Be familiar with hotel information necessary to enhance guest satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location. Develop and maintain working knowledge of the local area in order to provide guests with information and suggestions about location, cost, and hours of operation of local services, facilities and points of interest. Be familiar with daily property events as well as area events and be able to confidently inform guests of these activities. Be familiar and knowledgeable with all Sundry Store merchandise including knowledge of Ponte wines and brands. Process guest transactions in the Sundry Store when the guest is ready to make their purchases. Be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your Manager as needed. Ensure that all duties are carried out before the end of shift. Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Adhere to the hotel's safety policies to ensure safety and security to associates and guests. Maintain cleanliness and appearance of front desk and lobby area and request assistance from Housekeeping team as needed Communicate with Bell staff to ensure proper and timely delivery of guests' luggage and other amenities. Assist fellow associates with additional job duties as business dictates and is required. Knowledge, Skills and Abilities: Must have a minimum of one year experience in a customer service position preferably in the hotel and hospitality industry. Must have excellent communication skills. Must have exceptional grooming standards that are consistent with company guidelines. Must be outgoing and able to approach guests and initiate conversation. Must be able to work in a standing position for long periods of time. Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook. Company Standards: Understand the Ponte Values, and Service Standards. Ensure the safety of guests and associates. Follow the environmental standards set by the Company Treat all associates and guests in a respectful manner. Exhibit integrity (honesty and truthfulness). Perform any other duties as required by your Manager.
    $22 hourly Auto-Apply 11d ago
  • Front Desk/Spa Attendant

    The World Spa

    Front desk receptionist job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 2d ago
  • Front Desk/Spa Attendant

    Archamenitiescareers

    Front desk receptionist job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 2d ago
  • Front Desk/Spa Attendant

    Arch Amenities Group

    Front desk receptionist job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 18d ago
  • Front Desk Receptionist - Bilingual

    Proper Solutions

    Front desk receptionist job in Rancho Mirage, CA

    Our client, a local orthodontic practice, is seeking a professional, hardworking, and dedicated Bilingual Front Desk Receptionist who is passionate about providing exceptional patient care and contributing to a positive and welcoming environment. Duties and Responsibilities: Answer and direct incoming phone calls Greet and check in patients with a warm, friendly attitude Schedule and confirm appointments efficiently and accurately Assist with social media content and marketing initiatives Qualifications and Skills Required: Bilingual in English and Spanish (required) Previous experience in a dental or orthodontic office (preferred) Excellent written and verbal communication skills Friendly, outgoing, and highly organized Confident, self-starter with the ability to prioritize tasks, meet deadlines, and drive projects forward Ability to quickly learn and navigate various software platforms 1-3 years of experience in social media marketing is a plus High level of creativity and attention to detail Full-time Pay = $19-21/hr
    $19-21 hourly 60d+ ago
  • Front Desk Receptionist

    Pacific Dermatology Ins

    Front desk receptionist job in Murrieta, CA

    Job Details Murrieta Clinic - Murrieta, CA Full Time $22.00 - $26.17 Hourly Up to 50% Day Health CareDescription Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs. Front Desk Receptionist: Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person. We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry. We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Hourly $21 - $26.17 Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately Assists with patient scheduling and front desk operations Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed Maintain patient confidentiality Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays Check work provided email daily and responds to emails in a timely fashion Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information Ensure the waiting room environment remains quiet, calm, clean and welcoming Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI. Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle Responsible for maintaining and overseeing Lean standards (5S) Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff. Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand. Travel This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications Education and Experience High school diploma or equivalent Basic knowledge of medical terminology required At least one year of experience with the insurance authorization process, preferably in the Dermatology field. Working knowledge of ICD-10 and CPT coding (preferred) Basic knowledge of general administrative and clerical procedures Basic knowledge of Microsoft Word, Excel and Outlook Skills/Abilities Good problem solving and decision-making skills Excellent customer service and phone skills Strong organizational, judgment, communication and analytical skills Ability to multi-task and perform multiple priorities Excellent time management, organizational, communication, multitasking and teamwork skills Cooperative and professional behavior toward peers, providers and management Ability to promote a favorable image with co-workers, department members, providers and, insurance companies The ability to contribute in a team environment and/or independently, to provide excellent customer service Ability to thrive in a fast-paced environment and prioritize tasks based on importance Strong attention to detail, able to produce accurate and high-quality work Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people Typing skills (40 wpm) Ability to keep confidential patient information to oneself at all times, despite the temptation to share
    $22-26.2 hourly 60d+ ago
  • Receptionist

    New Life Dental Implant Center 4.3company rating

    Front desk receptionist job in Temecula, CA

    New Life Dental Implant Center is a Full Mouth Rehabilitation clinic using state-of-the-art technology and techniques in modern digital dentistry to deliver life-changing treatment in one location from start to finish. Our practice requires a team-approach and each member serves a major role in providing the highest quality care to our patients. We offer “needs based” treatment and uphold the highest level of ethics when prescribing treatment plans. Our practice is based on a proven system using digital dentistry and superb customer service. If you like structure in the workplace where goals and objectives are clearly defined, and want to provide passionate life-changing treatments to patients, then this is the perfect job for you. Because our office does not accept insurance, our team has a lot more time available to properly perform their job duties without hassle of spending hours on the phone verifying insurance claims or billing procedures. our front desk staff has more time to attend to our patients and grow our practice. The right individual must have good communication skills and be an advocate for the patient. This is a career occupation for the right person and a long-term position is being offered. This position requires excellent knowledge of all disciplines of dentistry ideally in oral surgery, dental implants and/or periodontics. An individual that has existing dental knowledge of dental implants and experience with scheduling patients is highly preferred. Bilingual in Spanish is also preferred. Position Description: Looking for a very outgoing receptionist for a specialty practice in beautiful Paradise Valley, Arizona. The role includes a mixture of clerical tasks and patient interaction. We consider our practice to be a concierge and boutique style environment. Ideal candidates are expected to effectively connect with patients both in-person and over the phone, making them feel special from the moment they enter the practice. Attention to detail is critical for ensuring that tasks are completed on-time and efficiently. The practice uses many different technologies and computer literacy is a requirement. Responsibilities Scheduling appointments Treatment Planning Organizing patient folders Customer service Phone conversations Confirming appointments Coordinating with Different Departments Coordinating with Outside Entities Requirements High Energy Phone Skills Customer Service Computer Literacy Multi-tasking Benefits Medical Dental 401k PTO Bonuses
    $30k-37k yearly est. 60d+ ago
  • Front Desk Agent

    Parker Management Florida, LLC 4.2company rating

    Front desk receptionist job in Palm Springs, CA

    Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.
    $18 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist- Medspa/Wellness

    Osmolarity Lab Inc.

    Front desk receptionist job in Temecula, CA

    Job DescriptionBenefits: 401(k) matching Employee discounts Training & development Wellness resources Ideal Candidate: a very quick learner who can multitask with exceptional organization, a neat, professional presence, and excellent customer service & verbal communication. Were a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. Youll be the first impression for clientskeeping schedules tight, communication clear, and the front desk running smoothly. What youll do Key Responsibilities: Warmly greet patients and ensure they feel welcome and comfortable Schedule/manage appointments and waitlists; confirm/reschedule as needed Handle calls, emails, and inquiries promptly and professionally Assist with intake forms and treatment/product questions Share service, promotion, and product information accurately Keep the front desk & lobby neat, organized, and stocked Facilitate smooth communication between patients and medical staff Process payments, update patient records, and protect confidentiality (HIPAA-compliant) Address patient concerns with patience and empathy; escalate when appropriate Learn new systems and products quickly; retain key info and SOPs Support daily operations and contribute to monthly team goals Required 1+ year in a fast-paced front desk or customer service role (medspa/medical preferred) Quick learning ability and strong multitasking under pressure Exceptional verbal and written communication; well-spoken and professional Outstanding organization, time management, and attention to detail Neat, polished, and reliable; positive, team-first mindset Comfortable with scheduling/POS software (or eager to learn) Flexibility for weekdays, some evenings, and weekends Preferred *Experience in medspa/wellness settings *Familiarity with EMR/EHR, payment reconciliation, and retail add-ons Benefits: Competitive hourly rate. Growth opportunities and skill development Service/product discounts Positive, supportive team culture
    $31k-40k yearly est. 17d ago
  • Overnight Front Desk Agent

    Sitio de Experiencia de Candidatos

    Front desk receptionist job in Rancho Mirage, CA

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $32k-39k yearly est. Auto-Apply 4d ago
  • Front Desk Agent/Bartender - ARRIVE Palm Springs

    Arrive Hotel Palm Springs

    Front desk receptionist job in Palm Springs, CA

    FRONT DESK AGENT/BARTENDER | ARRIVE HOTEL PALM SPRINGS We're looking for a friendly front desk agent and bartender to welcome guests at ARRIVE Palm Springs. In this unique and versatile role, you'll be tasked with checking guests into rooms, fielding ongoing inquiries about the hotel, restaurant, and neighborhood, and making well-crafted drinks. If you're enthusiastic about providing memorable guest experiences and you adore hospitality, from the first hello to pouring a frosty drink poolside, this is the perfect role for you! ABOUT ARRIVE PALM SPRINGS Located in the Uptown Design District, ARRIVE Palms Springs is a striking design and architectural landmark, honoring the city's rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot long pool and hot tub, firepits, bocce ball, ping pong tables, and PALM CANYON SWIM & SOCIAL. Our poolside restaurant and bar serve an All-Day Menu inspired by California's abundance of agricultural and culinary diversity, featuring inviting dishes like Huevos Rancheros, Shrimp Tacos, Cauliflower “Grain Bowl,” and Chicken Pillard. Our frosty cocktail, beer, and wine offerings will keep our guests refreshed while they lounge and dip! If you're passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Palm Canyon Swim & Social. THE TASK AT HAND: Making whatever the mood calls for - mimosas at brunch, craft cocktails with our chef's tasting menu, or espresso drinks to-go. Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars. Learning our steps of service, products, menu, and systems inside and out. Working with the team to ensure the restaurant and bar run smoothly with everything in its place. We like to keep things tidy and fun for patrons and our staff. Restocking, replenishing, and prepping the bar as needed. Communicating openly with bar and restaurant managers when it comes to customer feedback. Collaborating with the hotel staff to ensure overnight guests visit the bar and know about all the great offerings (and promotions!) available exclusively to them. Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios. Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner. Inputting guest information and payments into hotel software system Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance. Politely enforcing established policies and procedures Effectively communicating guest requests or issues to management. WHAT WE'RE LOOKING FOR: Previous Hotel Front Desk experience Knowledge in mixing, garnishing and serving drinks Ability to keep the bar organized, stocked and clean Fluency in English; both verbal and non-verbal preferred Ability to provide legible communication and directions Compute basic arithmetic Relevant training certificate a plus 1-3 years of experience as a Bartender in a high-quality full service or fast casual environment a plus WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.
    $32k-39k yearly est. 60d+ ago
  • Front Desk Agent - Renaissance Palm Springs Hotel

    Huntremotely

    Front desk receptionist job in Palm Springs, CA

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Hourly Rate Range: The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.
    $16.5-18.5 hourly 2d ago
  • Front Desk Agent ("Agente de Recepcion")

    Azul Hospitality 3.9company rating

    Front desk receptionist job in Palm Springs, CA

    Job Details Hyatt Palm Springs - Palm Springs, CA Full-Time/Part-Time $17.00 - $18.00 Hourly Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
    $17-18 hourly 60d+ ago
  • Ophthalmology Front Office Phone & Scheduling Support

    Desert Opthalmology

    Front desk receptionist job in Palm Springs, CA

    Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!
    $32k-41k yearly est. 24d ago
  • Front Desk

    Eisenhower Imaging

    Front desk receptionist job in Rancho Mirage, CA

    Radiology Clerical Specialist: Join us NOW as our Imaging Center is seeking an Radiology Clerical Specialist to join our team! We're recruiting for Front Desk, Scheduling and Insurance roles. Depending on role, this position will be responsible for verifying eligibility based on patient's plan, obtaining authorizations, scheduling Radiology procedures and/or front desk check in and reception duties. Manages multiple processes including inbound and outbound phone calls, fax and moderately complex computer systems. Located in the beautiful Palm Springs, CA area, this position is critical to the success of Eisenhower Imaging Center and requires the full understanding and active participation in fulfilling the Mission of Eisenhower Health. Essential Job Functions: Greets guests in a professional and courteous manner Orders, arrives and cancel procedures in Electronic Medical Record System according to EIC Protocol. Prints and distributes daily schedules. Reviews and/or collects demographic and insurance information for guests and assures all information is accurate and up to date. Greet and Registers guests Collects money, issues receipts and updates registration information for self-pay guests. Distributes oral contrast and gives preparation instructions Assist radiologist(s) at his/her request with telephone calls to referring physicians or guests. Completes film request forms when requested. Ensures timely registration of guests to avoid delays and maintain daily schedule Ensures Guest Lobby is clean and orderly Maintains supplies and other daily items for proper and efficient registration of guests Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists. Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity. Performs all other duties as assigned and appropriate. Ability to manage high patient volumes. Requirements Qualifications Minimum two (2) years in healthcare environment. Radiology experience preferred. High School Diploma/GED required. College-level business courses are helpful. Experience with electronic health record systems. Excellent organization, interpersonal, communication and phone skills. Computer knowledge, proficiency with software applications - Word and Excel. Strong medical terminology background. Bi-lingual Spanish preferred. Knowledge / Skills / Abilities: Customer Service Oriented Ability to multi-task and prioritize. Good oral and written communication skills. Provide for patient care; comfort, safety and patient confidentiality. Good problem solving skills Good Interpersonal skills Ability to concentrate and pay close attention to detail while performing assigned duties.
    $32k-41k yearly est. 39d ago
  • Front Desk Coordinator - Menifee, CA

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in Menifee, CA

    At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Pay Range: $18 - $18.50 per hour (depending on experience) Work Schedule: Availability to work Monday, Friday, & Sunday Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
    $18-18.5 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Wine Road Vintners

    Front desk receptionist job in Temecula, CA

    About our Company: Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. Summary: The Hotel Front Desk Agent will greet guests and make them feel welcome as you check them into their hotel room handling any special requests as needed. Create a memorable experience for all guests who enter the property. Act as a guest liaison providing prompt and courteous service that exceeds the guests' expectations. Check guests out upon departure and thank them for coming and invite them back again. Compensation: $21.95 hourly Schedule: Weekends + Holidays are a must Hours/Days vary by hotel needs Benefits Per Company Plan Details Medical, Dental, Vision 401k Matching Plan Life Insurance Hospital Confinement Plan Pet Insurance 3 Weeks of PTO 2 paid Holidays (Thanksgiving + Christmas) *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits* Essential Duties and Responsibilities: Maintain a presence in the lobby, greet guests promptly and warmly. Direct guests appropriately and offer assistance where needed. Respond quickly to requests in a friendly and courteous manner. Build relationships by engaging guests in authentic, personable conversation. Actively sell tastings and tours, promote property features and Wine Club memberships. Be consistently professional in all of your communication; verbal, written and non-verbal. Maintain a working log with notes based on the guest's requests and conversations in order to provide clear information and communication to other associates who can continue a seamless experience. Make dining reservations, procure tickets to local or hotel events and assist with travel arrangements as requested by guests. Register guests and assign rooms upon guest's arrival including handling of cash and credit card transactions. Complete pre-registration and key packets for group arrivals, VIP and special attention guests. Answer telephones with a smile, take reservations, and handle messages for guests. Process account adjustments and check-out guests as guests depart. Be familiar with hotel information necessary to enhance guest satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location. Develop and maintain working knowledge of the local area in order to provide guests with information and suggestions about location, cost, and hours of operation of local services, facilities and points of interest. Be familiar with daily property events as well as area events and be able to confidently inform guests of these activities. Be familiar and knowledgeable with all Sundry Store merchandise including knowledge of Ponte wines and brands. Process guest transactions in the Sundry Store when the guest is ready to make their purchases. Be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your Manager as needed. Ensure that all duties are carried out before the end of shift. Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Adhere to the hotel's safety policies to ensure safety and security to associates and guests. Maintain cleanliness and appearance of front desk and lobby area and request assistance from Housekeeping team as needed Communicate with Bell staff to ensure proper and timely delivery of guests' luggage and other amenities. Assist fellow associates with additional job duties as business dictates and is required. Knowledge, Skills and Abilities: Must have a minimum of one year experience in a customer service position preferably in the hotel and hospitality industry. Must have excellent communication skills. Must have exceptional grooming standards that are consistent with company guidelines. Must be outgoing and able to approach guests and initiate conversation. Must be able to work in a standing position for long periods of time. Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook. Company Standards: Understand the Ponte Values, and Service Standards. Ensure the safety of guests and associates. Follow the environmental standards set by the Company Treat all associates and guests in a respectful manner. Exhibit integrity (honesty and truthfulness). Perform any other duties as required by your Manager.
    $22 hourly Auto-Apply 8d ago
  • Dental Front Desk Treatment Coordinator

    Overland Dental Practice

    Front desk receptionist job in Temecula, CA

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. Dental Receptionist Duties and Responsibilities Greet patients and visitors in a friendly and professional manner Schedule appointments and confirm upcoming appointments Manage patient records, update information, and file paperwork Collect payments for services rendered and file insurance claims Answer calls and respond to patient inquiries and provide information as needed Dental Receptionist Requirements and Qualifications Dentrix knowledge, Ins verification, post treatment plans Must have Previous experience in a dental office setting Excellent customer service and communication skills Able to multitask and prioritize tasks in a fast-paced environment Prefer Bilingual Spanish Dentrix Proficiency Back floor /X-ray knowledge, cross trained preferred
    $32k-41k yearly est. 21d ago
  • Veterinary Hospital Receptionist

    Petco Animal Supplies Inc.

    Front desk receptionist job in Menifee, CA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital partners are responsible for performing duties in a way that creates an environment in which: * The patient's needs always come first. * Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. * Contentious issues are dealt with and resolved as they occur, or as soon as is possible. * exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Assume primary responsibility for answering the practice phone and routing calls appropriately. * Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings. * Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. * Participate in the training of new staff members and general dissemination of knowledge as required. * Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. * Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. * Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other Duties and Responsibilities Perform additional duties as assigned Nature of Supervision In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty Planning and Problem Solving Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.). This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience * High school diploma is a requirement. * Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. * Must have excellent written and verbal communication skills. * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have exceptional telephone and computer skills. * Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. * Preferred: Previous experience using a Practice Management System Competencies: Completed by Total Rewards Department Work Environment: Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $20.90 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. 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    $29k-37k yearly est. 8d ago
  • Part Time Receptionist Canyon Lake Veterinary Hospital

    Canyon Lake Animal Clinic

    Front desk receptionist job in Menifee, CA

    Job DescriptionBenefits: 401(k) Employee discounts Free food & snacks Part-Time Receptionist Canyon Lake Veterinary Hospital Position Type: Part-Time About Us: Canyon Lake Veterinary Hospital is a compassionate, community-focused animal care facility dedicated to providing exceptional medical care and customer service. Were looking for a friendly, organized, and reliable individual to join our front desk team as a Part-Time Receptionist. Responsibilities: Greet clients and their pets with warmth and professionalism Answer phones, schedule appointments, and manage client communications Check clients in and out, process payments, and update medical records Maintain a clean and welcoming reception area Assist the veterinary team with administrative and client service needs Qualifications: Previous experience in a veterinary or medical office preferred. Excellent communication and customer service skills Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Proficient with computers and scheduling software A love for animals and a positive team attitude Schedule: Part-time position (approximately 2025 hours per week) Must be available for some evenings or Saturdays Benefits: Competitive hourly pay based on experience Employee pet care discounts Supportive, team-oriented work environment
    $30k-37k yearly est. 24d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Palm Desert, CA?

The average front desk receptionist in Palm Desert, CA earns between $28,000 and $45,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Palm Desert, CA

$35,000

What are the biggest employers of Front Desk Receptionists in Palm Desert, CA?

The biggest employers of Front Desk Receptionists in Palm Desert, CA are:
  1. Proper Solutions
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