Workforce & Capacity Optimization Lead
Remote job in Gurnee, IL
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About BioLife Plasma Services
BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact.
When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy.
OBJECTIVES/PURPOSE
Serve as a recognized expert in workforce optimization with deep expertise in scheduling and capacity planning and broad knowledge of related disciplines across US BioLife operations.
Anticipate internal and external business challenges and regulatory considerations; recommend innovative process, technology, and policy improvements to enhance operational efficiency.
Provide leadership and consultative guidance across BioLife regions, influencing workforce planning strategies and organizational priorities.
Drive BioLife initiatives that optimizes resource utilization, improve scalability, and strengthen governance frameworks.
ACCOUNTABILITIES
Develop and execute enterprise-level workforce optimization strategies for BioLife, influencing broader Takeda business units and functions.
Design and implement governance models, policies, and data-driven methodologies that ensure consistency, compliance, and operational flexibility across BioLife operations.
Serve as a trusted advisor to senior leadership and cross-functional teams on workforce planning, capacity management, and emerging business or regulatory challenges.
Lead BioLife projects and cross-functional teams to deliver scalable workforce solutions, including automation and process improvements.
Own workforce data governance, ensuring data integrity, accessibility, and clear standards for reporting, analytics, and decision support.
Analyze complex workforce and capacity datasets to identify trends, gaps, and optimization opportunities across BioLife operations.
Develop predictive models and scenario analyses to forecast workforce needs, capacity constraints, and financial impacts using advanced analytics tools (e.g., Power BI, SQL, Python).
Translate analytical findings into actionable strategies and initiatives that improve resource utilization, workforce flexibility, and operational scalability.
Design and maintain dashboards, reporting frameworks, and KPIs to provide real-time visibility and monitor performance of workforce planning processes.
Oversee direct labor budgeting and forecasting strategies, ensuring alignment with financial objectives, operational goals, and regulatory requirements.
DIMENSIONS AND ASPECTS
Technical/ Functional (Line) Expertise
Recognized as an expert in workforce management and capacity planning with broad knowledge of related disciplines (HR, Finance, Operations, DD&T).
Skilled in designing scalable frameworks and governance models for complex, matrixed environments.
Decision-making and Autonomy
Operates with autonomy; makes decisions impacting multiple functions and regions. \
Provides guidance in complex or unprecedented situations.
Leadership
Provide guidance and training across US BioLife Plasma Centers to advance workforce systems and capacity solutions.
Leads cross-function teams and serves as a best-practice resource for workforce optimization.
Influences senior leadership and drives adoption of innovative strategies.
Interaction
Partner closely with HR, Operations, Finance, DD&T, FPA, and BioLife leadership to ensure the alignment of shared workforce processes.
Develop workforce planning strategies aligned with organizational goals and ensures effective stakeholder communication.
Innovation
Champions automation and advanced analytics to enhance workforce flexibility and efficiency.
Implements innovative solutions to address organizational challenges and improve scalability.
Complexity
Operate in a matrixed environment, addressing diverse resource needs across BioLife centers and collaborating across functions.
Manage cultural and logistical complexities inherent in workforce systems implementation within dynamic healthcare-focused settings.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS
:
Education
Required: Bachelor's degree in business, Operations Management, Human Resources, or a related field.
Preferred: Advanced degree (e.g., MBA or master's in business, Information Systems, or related field).
Skills
Expertise in workforce management frameworks, governance, and scalable scheduling strategies. Advanced proficiency in data engineering, report/dashboard creation, reporting administration. Power BI, Databricks, Python, SQL, Excel, etc.
Advanced analytical and reporting skills for effective workforce planning and decision-making.
Behavioral Competencies:
Innovator with strong problem-solving skills and ability to drive adoption of new methodologies.
Collaborator fostering alignment across departments and shared objectives.
Strategic thinker with a systematic approach to addressing workforce planning challenges with ability to anticipate challenges and influence organizational direction.
Adaptable leader capable of managing change and encouraging smooth adoption of new methodologies.
High-impact communicator and collaborator across functions and regions. Innovator with strategic problem-solving skills to address workforce challenges effectively.
Clear communicator who fosters cross-departmental alignment and productive partnerships.
ADDITIONAL INFORMATION
Travel required: 10%
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Bannockburn, IL
U.S. Base Salary Range:
$153,600.00 - $241,340.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
Yes
Auto-ApplyTurboTax (WFH) Customer Service (Flexible Hours)
Remote job in Glenview, IL
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote FinTech Product Analyst - AI Trainer ($50-$60/hour)
Remote job in Mount Prospect, IL
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Remote Finance Director - AI Trainer ($50-$60/hour)
Remote job in Carpentersville, IL
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
Remote job in Highland Park, IL
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Data Entry Product Support - $45 per hour - No Experience
Remote job in Arlington Heights, IL
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Online Work From Home
Remote job in Arlington Heights, IL
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Senior Manager, Marketing Science
Remote job in Gurnee, IL
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About BioLife Plasma Services
BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact.
When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
OBJECTIVES/PURPOSE
The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team.
ACCOUNTABILITIES
Leadership
Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals.
Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations.
Marketing Science
Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner.
Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary.
Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance.
Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing.
Ability to perform statistical analyses and tests to quantify the business value of an opportunity.
Familiarity with AI/ML applications in marketing.
Reporting and Data Management
Ensure the accurate and timely delivery of marketing performance reports and insights.
Able to translate data into contextualized insights that can be shared across the business
Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.)
Leverage existing experience with Google Analytics and Google Tag Manager
Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place.
Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making.
Design and automate regular data extracts needed by marketing and other partners.
Collaboration and Adaptability
Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams.
DIMENSIONS AND ASPECTS
Technical/Functional Expertise
Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media.
Experience with SQL, Python, and R for data analysis and model development.
Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis.
Comfortable working daily in cloud-based data platforms.
Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting.
Experience working with Power BI, Tableau, or other data visualization software.
Strong foundation in statistical techniques for quantifying the impact of marketing activities.
Communication
Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management.
Ability to communicate complex concepts simply and succinctly.
Decision-making and Autonomy
High self-reliance, self-efficacy, initiative, and learning agility.
Strong at both structured and unstructured problem solving.
Interaction
Manage and/or partner on projects with vendors and consultants.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Required
Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field.
Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions.
7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior
Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership.
Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence.
Preferred
Media agency or retail industry analytics experience a plus.
Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus.
Knowledge of CRM systems and marketing automation tools a plus.
ADDITIONAL INFORMATION
(Add any information legally required for your country here)
Domestic travel required (up to 10%).
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Bannockburn, IL
U.S. Base Salary Range:
$137,000.00 - $215,270.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
Yes
Auto-ApplySr. AI Engineer - Contract - Remote - 6 months+
Remote job in Waukegan, IL
Resource 1 is seeking a Senior AI Engineer for a long-term, remote contract with our client in the Healthcare industry. Initial contract duration is 6 months, with expected extensions. This can be done 100% remotely from anywhere in the US. Selected individual will be brought in to help develop and deliver next-generation AI solutions across the healthcare enterprise. This role is hands-on and ideal for an engineer experienced in building GenAI and multi-agent systems using modern AI frameworks and Google Cloud Platform (GCP). Will collaborate closely with other engineers to design, build, test, and optimize AI capabilities within a scalable production environment.
Key Responsibilities:
Develop and enhance enterprise-scale multi-agent systems leveraging LLMs and autonomous agent frameworks, using tools such as Google ADK, Agentspace, MCP, RAG, and A2A orchestration.
Contribute to the design and implementation of RAG pipelines using BigQuery and Vertex AI for knowledge grounding and factual response accuracy.
Implement and tune agent reasoning workflows including orchestration, grounding, decision-making, and multi-step reasoning.
Build and support distributed training workflows, online inference systems, and low-latency serving architectures leveraging Google Cloud services.
Develop secure and scalable AI components including reusable orchestration layers, connectors, and observability hooks.
Participate in developing agent governance and compliance frameworks aligned with enterprise standards.
Translate business features and requirements into technical implementation tasks and contribute to solution design discussions.
Support deployment pipelines, operational monitoring, troubleshooting, and optimization of production AI systems.
Required Qualifications:
Degree in Computer Science, AI/ML, or related technical field.
Hands-on experience in Generative AI and agentic AI development.
4-5 years of total experience in AI/ML engineering or applied machine learning.
Experience building and deploying production AI/ML systems.
Solid understanding of modern model architectures including transformers, embeddings, and prompt engineering concepts.
Hands-on expertise with Vertex AI (training, pipelines, deployment, orchestration, and monitoring) and Google Cloud native AI services.
Experience with one or more agent frameworks (i.e. Google ADK/ Agentspace, LangChain/ LangGraph, LlamaIndex, CrewAI or AutoGen)
Python and LLM integration, including MCP and A2A orchestration.
Experience with Kubernetes, Cloud Run, Dataflow or Pub/Sub.
Preferred Qualifications:
Experience with AI observability, responsible AI frameworks, and model monitoring tools (Vertex AI Monitoring, BigQuery logging, Looker dashboards).
Experience with multi-modal models and/or advanced optimization strategies.
Contributions to open-source AI tooling or published applied work.
TurboTax (WFH) Customer Service (Flexible Hours)
Remote job in Palatine, IL
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Investment Analyst - AI Trainer ($50-$60/hour)
Remote job in Kenosha, WI
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Nuclear Cyber Security Engineer - REMOTE
Remote job in Waukegan, IL
IF YOU DO NOT HAVE THE REQUIRED BACKGROND IN THE U.S. COMMERCAL NUCLEAR INDUSTRY, PLEASE DO NOT APPLY. Immediate opening for a Cyber Security Engineer with commercial nuclear background, to perform design modifications (involving digital upgrades) as well as preparing cyber assessments on those digital components. Prefer direct/perm hire, will consider contract. This person will be the go-to individual for Cyber related projects.
Must be familiar with NEI-08-09, EPRI graded approach, have digital mod experience, and extensive understanding of plant SSC (Safety Classification of Structures, Systems, and Components). Site Cyber qualifications to perform CSAT (Cyber Security Assessment Team) would be a plus. Compensation based on experience, but likely in the 140K-$160K range.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
#D650
REMOTE, SQL Server Support Engineer / SQL Developer / Data Systems Support Engineer, JO 25-14057
Remote job in Waukegan, IL
Are you a goal-oriented professional with an entrepreneurial spirit? This role is designed for someone who loves owning outcomes and growing their technical impact. And career growth is part of the plan at this company.
The Short Scoop: Bring data to life for customers who depend on reliable insight. As a key client support person, you'll own the health, accuracy, and performance of complex data pipelines while building trusted relationships with customers. This is not a “ticket-and-pass-off” role. You're the linchpin who diagnoses, solves, and ensures lasting fixes that keep business intelligence flowing.
Location: Must reside in the United States.
Strong preference for candidates located in the greater Chicago, IL area.
Work Authorization: Applicants must be U.S. citizens or lawful permanent residents (Green Card holders).
Why This Role Is Worth Your Time
Full ownership of analysis, troubleshooting, and long-term solution delivery. No hand-offs or forgotten or disappearing tasks.
Real-world impact supporting organizations that depend on your data accuracy, integrity, and technical judgment.
Projects involving SQL, Power BI, data connectors, software upgrades, VMs, and VPN configuration and production environments.
Autonomy balanced with collaboration in a company that values initiative, accountability, and continual learning.
Career growth is part of the plan. Master this role, and step toward software development, configuration, client development, or support leadership.
The key to the health and well-being of all employees is knowing you have insurance that takes care of you and your family. This company knows and understands that. Benefits: medical, dental, vision, and a 401k
Compensation range: $75,000 to $90,000 annually
What You'll Be Doing
Monitor and maintain customer data integrations to ensure accuracy and timely BI delivery.
Diagnose and resolve complex data processing issues using intermediate T-SQL on Microsoft SQL Server.
Apply and verify software upgrades, patches, and point releases in production environments.
Manage multiple cases with attention to detail, clear prioritization, and full follow-through with proactive communication.
Confirm status and resolutions directly with customers before closing cases.
Identify and implement process improvements that increase efficiency and reliability.
About You
Be able to do the job as described.
Degree in Computer Science, Data Science, Mathematics, or a related technical field.
2 to 5 years of professional experience developing in SQL, including building complex queries, stored procedures, functions, and performance tuning.
Hands-on experience developing in at least one compiled or low-level language such as C#, C++, Java, or similar.
Strong organizational habits and the ability to manage your work independently with consistent follow-through.
Confident working across VMs, VPNs, and Windows-based production servers.
Energized by mastering complexity and digging into how systems behave - your curiosity and focus drive results and growth.
Communication is part of your success plan, with your boss, your teammates, and customers via email, phone call, and detailed documentation.
How To Apply: We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, *********************************** and tell me why you're interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site.
Setting Expectations: We'd love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don't appear capable of doing the job. We apologize in advance, however, we will not be able to respond directly to all submissions.
Sponsorship is not an option for this role.
This client is an Equal Opportunity Employer
This is a REMOTE ROLE!
TBI Id No: JO#25-14057, REMOTE, SQL Server Support Engineer / SQL Developer / Data Systems Support Engineer
Remote Data Entry - Product Support - $45 per hour
Remote job in Waukegan, IL
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Remote Online Product Support - No Experience
Remote job in Mundelein, IL
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Lead Implementation Technical Services Ops - TPA
Remote job in Schaumburg, IL
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site
requirements or schedule expectations, as necessary.
Position Overview
The Lead Implementation Technical Services is the overall management of the operations for their designated team. This includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and identify areas of success. The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
• Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members
• Provide training and assist with coaching and development of new and existing team members
• Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
• Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
• Developing and implementing action plans to improve team or individual performance
• Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach.
• Works with team members and managers to develop and communicate process improvements and updates to the team
• Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team
• Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner
• Research and communication with Customers, External Partners, and internal service staff to answer all inquiries
• Ensures quality service to our internal and external customers from their departments support team
• Works with all resources to become well rounded on all aspects of their designated department
• Keep track of team metrics and use them to measure staff performance and incentives
• Subject matter expert in key areas of their department
Education and Experience
• Bachelor's degree preferred
• Prior experience in a customer facing role is required
• Prior experience leading a team
• Prior experience with Payroll and/or Retirement Plans is a strong plus.
• Prior experience dealing with financial concepts.
Physical requirements
• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
Flex Sales Fair Consultant - Work from Home
Remote job in Gurnee, IL
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
Auto-ApplyPart Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
Remote job in Waukegan, IL
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Site Contract & Budget Lead II
Remote job in Northbrook, IL
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.
Purpose and Scope:
* Coordination and execution of work within the Site Contract, Budget support function in support of both early and late-stage Clinical Operations and may include support for other functions (Medical Affairs).
* This position is responsible for the establishment and maintenance of global best practices as it relates to applying the relevant regulatory, legal requirement and global data privacy requirements in the support of clinical trial execution that adhere to Astellas and GCP/ICH requirements.
* This position will collaborate with Astellas Legal/Data Privacy Organizations, Ethics & Compliance and other external stakeholders as required.
* This position will contribute to project level timelines and will report on performance timelines both during feasibility and throughout the lifecycle of contract/budget negotiation.
* This position is accountable for the efficient delivery of core and country templates for clinical site operational documents that maintain regulatory and corporate compliance, operational and legal standards, while ensuring contracts are delivered to meet study/project timelines.
* This position may be responsible for managing direct reports and may additionally include oversight of contractors.
Responsibilities and Accountabilities:
* Responsible for development of final processes, standards and tools for utilization within either both Site Contracts and Site Budget or a specific area of focus (e.g. Site Contract or Site Budget, including global implementation with the project team.
* Draft of guidance documentation(s) and training.
* Manages the changes of the documents, templates or training under their purview.
* Serves as primary liaison to collaborate between business and designated legal partners (as needed) to support development of global templates and processes to help ensure timely, proactive, strategic, best-in-class legal advice and support, taking into account objectives of the organization, and the unique and varying global, regional and local legal and regulatory requirements in a risk-balanced manner in order to effectively minimize and mitigate risk to the business.
* Participates in strategic improvement/innovation projects as requested.
* Responsible for the preparation and management of functional budgets and resources and oversight of related components of trial budgets and timelines and resources for all clinical studies related to these positions.
* Support for Industry Best Practice investigation and implementation.
* Support for development of related metrics for functional area, including measurement, and monitoring including recommendations to enhance performance of study start up.
* Management of any CRO resources necessary for study delivery.
Operations & Fulfillment Associate (Hybrid)
Remote job in Gurnee, IL
Salary Range: $45,000 - $50,000
We are looking for an Operations & Fulfillment Associate to support daily shipping, inventory management, and basic operational tasks. This hybrid role requires a daily onsite presence in Gurnee, IL, for hands-on responsibilities such as processing shipments and maintaining stock accuracy, as well as some remote responsibilities, including updating records, tracking data, and contributing to process improvements. The ideal candidate has a keen eye for both logistics execution and operational efficiencies, is self-motivated, and enjoys problem-solving in a dynamic environment.
Key Responsibilities:
Shipping & Inventory (On-Site)
Handle incoming and outgoing shipments, ensuring all orders are processed accurately and on time.
Monitor inventory levels, coordinate restocking, and maintain precise records to prevent shortages or delays.
Identify opportunities to streamline shipping workflows, improve accuracy, and reduce errors.
Utilize tracking software to oversee inventory movement, monitor shipment statuses, and ensure real-time visibility.
Maintain a clean, organized, and well-stocked workspace to support efficient daily operations.
Operations & Team Support
Work closely with Customer Support and Product teams to resolve order discrepancies, process account actions, and improve fulfillment workflows.
Maintain and update internal documentation, including operational guidelines and standard operating procedures.
Support cross-functional operational projects, such as improving internal tools and streamlining workflows.
Assist in standardizing procedures and implementing best practices to enhance coordination across teams and ensure smooth daily operations.
What Were Looking For:
2 years of experience in operations, logistics, or a similar role (open to recent grads or career changers).
Ability to commute to Gurnee, IL, daily for onsite work. Daily commute to local shipping facilities may also be needed.
Experience with G Suite or Microsoft Office for documentation, reporting, and tracking.
Strong organizational skills and attention to detail.
Comfortable working with multiple teams and handling general operational support tasks.
A problem-solver with good communication skills and a proactive mindset.
Ability to lift up to 50 lbs and stand/walk for extended periods as needed.
Bonus Qualifications:
Experience working in a tech-focused or startup environment. Past involvement in scalable operations or high-growth scenarios.
Total Compensation Package For This Role Includes:
Hybrid Work Environment balancing onsite operational support with remote coordination, process improvements, and team collaboration
Flexible PTO
Benefits include medical, dental, and vision
401k (non-matching)
Work From Home Reimbursement
Health & Fitness Reimbursement
Continuing Education Reimbursement
Nutrisense product discounts